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Continental Breakfast
This meal plan may be available depending on the selected room/rate.
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9.0/10Excellent1,000 Reviews
Cleanliness9.4/10 9.4
Service9.2/10 9.2
Comfort9.0/10 9.0
Condition9.2/10 9.2
Location10.0/10 10.0
Neighborhood8.6/10 8.6
Amenities9.0/10 9.0
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Reina Isabel
The Hotel Reina Isabel brings sophisticated design to life. Each of our 100 guestrooms and suites offers eclectic style and extraordinary comfort.
Custom-made linens, original artwork, marble baths and more combine with our hospitality for an unforgettable stay in one of Quito's best hotels. ****CITY TAX NOT INCLUDED PAYABLE ON THE SPOT****
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Hotel Reina Isabel is centrally located in Quito, a 4-minute walk from Foch Square and a 5-minute drive from Independence Square. This hotel is 2.2 mi (3.6 km) from Catedral Metropolitana de Quito and 2.6 mi (4.2 km) from Atahualpa Olympic Stadium.
Stay in one of 100 guestrooms featuring LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Quito? This hotel has 377 square feet (35 square meters) of space consisting of a conference center and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Pet friendly
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
1:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Parking height restrictions apply
Professional property host/manager
Guests must provide health documentation
Guests must provide proof of COVID-19 vaccination
Property does not offer onsite COVID-19 testing
Pets allowed
Pet max weight (per pet) in kg is 10
Pet max weight (per pet) in lb is 22
Service animals not allowed
Only dogs and cats are allowed
Maximum number of pets per room 1
Pets cannot be left unattended
Cleaning and safety
Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 100 per night
- You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.
We have included all charges provided to us by the property.
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You need to know
- One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- At check-in, guests must provide a record of full COVID-19 vaccination.
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Special Instructions
Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a record of full COVID-19 vaccination. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
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Minimal age
18
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Optional fees
- Fee for continental breakfast: approximately USD 18.75 for adults and USD 18.75 for children
- Pet fee: USD 6.25 per pet (varies based on length of stay)
- Rollaway bed fee: USD 30 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Russian
English
French
Spanish
Nearby attractions
Foch Square
0.4 km / 0.2 mi
La Mariscal Craft Market
0.6 km / 0.4 mi
El Ejido Park
0.8 km / 0.5 mi
Abya Yala Museum
0.8 km / 0.5 mi
Pontificia Catholic University of Ecuador
1 km / 0.6 mi
Mindalae Museum
1 km / 0.6 mi
State Attorney General
1 km / 0.6 mi
Central University of Ecuador
1 km / 0.6 mi
Ecuador Central Bank Museum
1 km / 0.6 mi
National Polytechnic School
1 km / 0.6 mi
Uio Microtheater
1 km / 0.6 mi
Weilbauer Museum
1.1 km / 0.7 mi
Teatro Sucre
1.1 km / 0.7 mi
Salesian Polytechnic University
1.1 km / 0.7 mi
Teatro El Agora
1.2 km / 0.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Entertainment Area
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
Show 47 more facilities & services
- Wi-fi
- Transfer serviceExtra charge
- Airport ShuttleExtra charge
- Room service
- Laundry serviceExtra charge
- LaunderetteExtra charge
- Bicycle hire service
- Multilingual staff
- 24-hour security
- Bellboy service
- Smoke detector
- Hotel safe
- Lift access
- Terrace
- Bicycle storage
- Concierge
- Gym
- Newspapers
- Luggage room
- Clothes dryer
- Bikes available: 5
- Bar
- Restaurant: 1
- Non-smoking area
- Smoking area
- Banquet hall
- Conference room: 5
- Meeting room: 2
- ProjectorExtra charge
- PrinterExtra charge
- PhotocopierExtra charge
- Business centre
- Audio-visual equipment rentalExtra charge
- TV lounge
- MassageExtra charge
- Spa treatmentsExtra charge
- Breakfast
- À la carte lunchExtra charge
- Set menu lunchExtra charge
- À la carte dinnerExtra charge
- Set menu dinnerExtra charge
- Special dietary optionsExtra charge
- Gluten-free mealsExtra charge
- Vegetarian mealExtra charge
- SnacksExtra charge
- Non-smoking establishment
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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TWIN STANDARDTWIN • STANDARDTWN.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityReina Isabel
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE PREMIER KING BEDDOUBLE • PREMIER KING BEDDBL.KG-PE
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIER KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityReina Isabel
DOUBLE PREMIER KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIER KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-PE
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityReina Isabel
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityReina Isabel
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityReina Isabel
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityReina Isabel
DOUBLE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE LUXURYSUITE • LUXURYSUI.LX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityReina Isabel
SUITE LUXURY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Room code: SUI.LX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN PREMIERTWIN • PREMIERTWN.PE
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- PREMIER
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityReina Isabel
TWIN PREMIER
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- PREMIER
Adult and child limits apply within the room's total guest limit.
Room code: TWN.PE
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE TWO BEDSSUITE • TWO BEDSSUI.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityReina Isabel
SUITE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE DELUXE TWO BEDSQUADRUPLE • DELUXE TWO BEDSQUA.2B-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityReina Isabel
QUADRUPLE DELUXE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2B-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Reina Isabel
100
reviews shown
moti
The staff are okay
The 1st room I got the shower not working
And the staff changed for me to other room overall the hotel is great and the staff are very helpful thanx
The 1st room I got the shower not working
And the staff changed for me to other room overall the hotel is great and the staff are very helpful thanx
JUANA
Perfecto mil gracias. 🍾✨️
Jose Ramon Matos
Everything was good
Sunday
I didn’t like the fact that they charged me for checking me in a few hours early as I had an early flight and I had no where else to go.
Having said that the hotel is well situated within walking distance of shops and restaurants. The breakfast was very good and presentation was great , the restaurant staff were also top notch . The property is upscale in the way it’s set up.
Having said that the hotel is well situated within walking distance of shops and restaurants. The breakfast was very good and presentation was great , the restaurant staff were also top notch . The property is upscale in the way it’s set up.
Kei
I chose this hotel simply because many good reviews it got .
As the other reviews mentioned, Lobby, room are clean and very spacious, also great view of the city. well maintained. The staffs are courteous and polite, and very helpful.
The breakfast are basic but helpful.
My room had a hot tub as well as a separate shower space.
Now about location.
La mariscal(on the map is Mariscal Sucre) is in between Historical Center and the business district, La carolia.
There is a subway station 10 minutes walk away. During day time on the a Avenida Amazonas that the hotel situated, a lots of traffics both homans and cars, there are many shops ,restaurants around .
But it gets pretty empty after dark.
It might be a concern for a safety for some but it did not bothered me at all.
For dinning in the night, famous night time district is not far away .
I do not know how that district called? Maybe Plaza Foch.
Overall it is in covinient location for both travellers and business uses .
So with the price I paid and the services I got.
I will recommend this place for anyone.
As the other reviews mentioned, Lobby, room are clean and very spacious, also great view of the city. well maintained. The staffs are courteous and polite, and very helpful.
The breakfast are basic but helpful.
My room had a hot tub as well as a separate shower space.
Now about location.
La mariscal(on the map is Mariscal Sucre) is in between Historical Center and the business district, La carolia.
There is a subway station 10 minutes walk away. During day time on the a Avenida Amazonas that the hotel situated, a lots of traffics both homans and cars, there are many shops ,restaurants around .
But it gets pretty empty after dark.
It might be a concern for a safety for some but it did not bothered me at all.
For dinning in the night, famous night time district is not far away .
I do not know how that district called? Maybe Plaza Foch.
Overall it is in covinient location for both travellers and business uses .
So with the price I paid and the services I got.
I will recommend this place for anyone.
Nicolas
The hotel is clean and the staff are really very helpful and friendly (reception, housekeeping, restaurant, etc.). The restaurant is very good.
JuanCarlos
Great location and good staff
christine
Excessive noise from outdoors and from the interior hallways. Decent breakfast.
Paola
smart service
walkable
convinent
walkable
convinent
Elvin
Good services
Joshua
This is the best hotel in the city, don’t bother with the Bug American brands! This is our favorite place and we have been there several times.
Amber
Beautiful room, lots of space. The fridge was great to have.
Sharon
Upgraded to a suite, so had more space than usual. Staff dealt with a dishonest taxi driver for me which was welcomed. Food was good. Enjoyed some other Expedia discounts in the hotel. Bed was comfortable and staff very helpful and polite.
Jimmy
No
Tyler
Rooms are perfect. The staff are awesome. Breakfast was amazing. Hot tub was really nice so refreshing.
Cristobal
El personal que atiende para el check in es poco amable, igual el personal de seguridad están perdidos.
Mario
Every trip to Ecuador I would stay at this Hotel. The rooms a very spacey and roomie always clean the staff is very friendly and the staff speaks very good English so there's no misunderstandings if you're planning to eat the restaurant inside the hotel has the top of the line food everything on it very delicious
Joseph
Todo estuvo perfecto muchas gracias por todo
Rocio
Great staff and room, stayed in the back tower, no noise.
Raul
Clean room, centrally located and good breakfast.
Gabriella
Room was good. Breakfast was great. Lobby personnel could benefit from customer service training.
Rajesh
Decent hotel, not a great location
marco
Everything specially The staff
Joshua
This hotel is way better than anything I expected! Room was perfect. Restaurant was a bit over priced but tons of food options around.
Ajay
Excellent hospitality and great helpful staff. Premium decor and royal feel.
William
Nice room. Easy check in. Nice breakfast.
Benjamin
Great location, very nice clean Hotel.
Ilan
שרות מצוין, חדרים מרווחים, במקום בטוח ושקט
Barry
Great hotel, but a little out of the way
Fully-equipped gym :)
Delicious dinners, but buffet breakfast lacked variety.
Delicious dinners, but buffet breakfast lacked variety.
Jerry
Everithing good
Annefer
The staff at Hotel Reina Isabel was very helpful. They helped us find an express laundry service and let us check out late so we have enough time to pick it up and pack before our flight. Our room has a good view of the mountains. The Artisan Market is about 10 minutes walk from the hotel. We had a good stay at Hotel Reina Isabel.
jason
Almost all of staff is great
The suites in this place are nice, good space. The staff top to bottom was great, except the older lady who works day shifts in the front desk. She might be the only person there who didn't like her job and she didn't seem to care. Just as long as you stay away from her, all else are good there.
William A
Good food, comfort bed and reliable internet
Xavier
Overall a great stay. I super recommend! Most of the staff was very nice and friendly. Only one staff member was not that great. But that's ok! They cleaned my room every day and supplies fresh towels. I love that! They also gave two bottles of water complimentary. My stay came with a free breakfast buffet, which was delicious. It came with bread/cereal, fruits, eggs, side dish like sausages or yuca bolitas, coffee, cappuccino, yogurt, cheese and deli meats, and fresh squeezed orange juice. The orange juice was sour though, but good if you don't mind sour. I think I prefer my OJ more sweet. The cappuccino was delicious! Also I loaded up on fruit, pineapple, melon, and papaya. The room was spacious with a desk for work and king size bed. There was also a Jacuzzi and bidet. Fancy! Jacuzzi worked well but you had to press the button at a certain pressure to turn it on. It took me awhile to figure it out. Only downside of my room was it was very loud. Outside I could hear traffic and car alarms. One night a car alarm went off for 2 hours. it was horrible. I had to play something on my phone to drown out the noise. The gym was top of the line. As good as any gym you pay monthly for. And not very busy which was nice. And well air conditioned. I hate a lot of hotel gyms that are so hot! Anyway, great stay! Will definitely come back!
LaShunda
The hotel was extremely beautiful, well kept, nicely decorated and the staff including the 24hr security at the door were kind and friendly. Our room was located on the 7th floor. Robinson, one of the front desk personnel was helpful with our check in and our check out. One of my only gripes is an alarm from either a car or a commercial property that went off multiple times every single night. It did not keep us awake, but it was a bit of a nuisance to hear it so often each night.
Edwin
This hotel far exceeded our expectations. The room was huge and spacious, and had amenities like the large jacuzzi tub. It is safe and quiet. We go to Quito a lot, and we usually stay at a different hotel. Because of scheduling, we ended up trying this hotel instead. Hotel Reina Isabel is our new go to hotel.
Edwin
This hotel was amazing! The rooms were spacious and beautiful, and the bedding was so comfortable. I loved the jacuzzi tub. What i would suggest is that staff do a better job of attending to breakfast. You know how many people are staying in your hotel. Make enough empanadas and keep the coffee urn full.
Eddy
Muy buen hotel
Rufus
not all rooms have AC
JIANYI
The hotel's public areas and room were clean and tidy. The bed was comfortable. Staff are friendly and helpful. The breakfast was included and was rich in variety. The dinner dishes were very good too. The value for money of this hotel is excellent.
Fernando
Good f9r a.quick visit
Giovanni
Muy amables todos! Hotel muy limpio y acogedor
Charles
Hotel great. Area not safe
Denise
Staff helpful. Dining facilities on site and room spacious and comfortable.
Elvin
Good hotel
miguel
Very clean and safe
Frances
Lovely hotel in Quito which we only stayed at overnight before heading out on our trip. Nonetheless the room was wonderfully comfortable, the restaurant was very good with a great variety of dishes, the staff were very friendly and helpful, and I would highly recommend for your stay in Quito.
jeffrey
I've been here many times before but two years ago was my last stay. The breakfast didn't seem as good as I remembered. I specifically picked a better room for the tub and it had a broken drain cover where I had to install it and then ask for someone to get it closed so it would fill. I ran out of hot water about one third full. The tub was luke warm having run out of hot.
There's a small heater in the room which I appreciated because it's cold in Quito many nights
There's a small heater in the room which I appreciated because it's cold in Quito many nights
ramon
La atención es súper , el área muy tranquila , la comida aceptable
Mathayas
The room was very spacious
CRAIG
rooms were big and clean
Verified traveler
Very Good
Part of a Group Trip. Everyone (Party of 23) was hsppy with the hotel. Good service, good restaurant, good location, comfortable rooms.
Amilcar
Very Good Hotel.
Great location, well equiped. Very good service. Good restautant and bar...breakfast is good. Rooms are comfy. We had a good stay.
Good management, employees are willing to help.
Good management, employees are willing to help.
Ying
Receptionist is nice and helpful. Walking distance to the center of old town. Hotel provides breakfast and dinner.
hugo
Very good
Amazing
Olfary
The hotel has various lovely lounge areas by the reception and on the floor I stayed - not sure if each floor has one. The restaurant ambiance, food and service was great. My room was like a mini suite, very spacious and comfortable. My experience was superb!
Andrea
Nice hotel, great staff
Ian
Fantastic hotel all around. The staff was great, the area was nice (shops, food, markets all close by), a great gym in the hotel and very clean!
Kyeong-Sook
Moderately priced but clean, quiet, in a good location with wonderful selections for breakfast!
Grover
Nice
Tyler
It was nice. Overall, it was a good and pleasant experience
Paul
Very nice hotel in the best part of Quito. Jacuzzi tub! Restaurant on site. Highly recommend.
Giovanni
Very good environment
Jerome
Wonderful hotel and staff, has to be one of the nicest hotels in Quito. The area around the property is unsafe after the sun goes down so either have a car or Uber, during the day it’s not as bad. The power outages also make some streets very dark.
George
Had a great stay. Clean, Comfortable . Large room.
Andres
Nice hotel
Mitchell W
The front desk staff was very friendly. The restaurant food was very good and there were many places to eat and drink around the hotel.
Duane
Flexible
Adam
The hotel staff was all excellent and the coffee was amazing. Love the whirlpool tub.
Carrie
Modern hotel close to one of the entertainment districts with several dining options and approximately 4 km from the historic city centre. Rooms are clean and spacious. All staff I interacted with were pleasant and courteous. An enjoyable stay and I would stay at this hotel again.
Marcos
Very nice hotel. The room is huge and clean. The only issue I had is the hot water. I couldn’t make it warm. It was either cold or scorching hot. They tried to fix it but it didn’t work. The staff in the restaurant was amazing. The gym looked well equipped. I would stay here again but I’d check on the shower situation first.
Gilbert
Nice place, excellent breakfast
JESUS
Nice Stay at a beautiful place
Quiet place, nice area, plenty of dinning options where to eat in the area, the hotel is very very clean and there is a nice souvenir market walk distant from the hotel. Their breakfast I miss it now…..
Good Wi-Fi connexion even to wait for your Uber ride right outside the building…..
Good Wi-Fi connexion even to wait for your Uber ride right outside the building…..
Hily
Very friendly staff. They allowed me to have late check out at 3:00 PM having my flight still in the evening.
Colin
location, hotel overall, and starf were great
Maralee
Very nice hotel and well situated for us first timers to Quito. The food in the hotel's restaurant was delicious. We enjoyed our visit.
Jerry
Very nice and clean hotel with a large room.
Aren J
Great stay in Quito
They upgraded us to a bigger room which was awesome. There were plenty of options at breakfast.
Alexandra
The staff were very helpful and even offered a free upgrade. It was a nice view from the room and convenient to explore. I felt safe at all times and it was very clean. Everything was what was expected and better really enjoyed my stay.
Sandra
We enjoyed our stay! The staff were so kind and welcoming, our room was lovely, beds were comfortable, included breakfast was just right! They even made us breakfast to go on the second morning, when we had to leave for the airport before breakfast opened. The area around the hotel had some great restaurants, but also seemed possible a little unsafe at night. I appreciated that there was a 24/7 security guard outside, and during the day there was always another staff member outside to help with taxis and Ubers. I highly recommend!
Pablo
comfortable, welcoming and all the ameneties thank youn
Leonel
Pretty nice hotel with good breakfast including.
Leonel
Pretty nice hotel, and great customer service.
Tyler
I liked the quiet and peaceful atmosphere of the place
Thiffany
Very safe a policeman walks you to your Uber.
Also the breakfast was amazing!
Also the breakfast was amazing!
Andrea Toni
SAFETY IN NEIGHBORHOOD
Arthur
Aside from the more than generous space, it's as if you're home in your master bedroom, the bathroom was to die for. Not only did it have a, wait for it, a Jacuzzi, it also has a Bidet! I got sick in Otavalo from eating Seafood soup. The Bidet became inseparable for 2 days. The best 2 days of my stay.
Emily
Great place to stay. Spacious room, clean, nice gym, restaurant open late, quiet, good water pressure. Only wish the gym had a water cooler/jug and towels. Towels were not always available or out
Moti
I like it all the room the bedroom very clean and the stuff are great and helpful for real center of Quito and close to ALL THE bar's restaurants
Larry
The decor, gym, high quality breakfast, polite staff
Daniel
Excellent hotel, excellent staff.
Irene
Great place for stay in Mariscal area of Quito
Check in was efficient, friendly and helpful. I was given an upgrade to a suite on the 7th floor at no extra charge. It was great after a long travel day that the in-house restaurant was open until 10 pm. The cappuccino and cheese cake was much appreciated and well presented, but just okay in quality. The suite was huge, had a fridge and coffee area, wonderful big bathroom and king size super comfy bed. The air ventilation system was a little noisy. The entire room was spotless! A buffet breakfast was included and it was very good with adequate choice for all. Restaurant service was excellent. First time I’ve tipped for months in Ecuador. Front desk and security staff were so helpful with recommendations and directions for things to do in the area. Front desk staff arranged for my hotel transportation and to my surprise it was a very comfortable SUV at the same price of a regular cab. I was so in need of this pampering after a hard week. Thanks so much to all the staff! I got a great price for the hotel room through hotels.com and I totally recommend this hotel for a stay in the Mariscal district of Quito.
Roberto
Excellent
kseniya
Clean and very nice breakfast
Jonathan
Excellent Hotel
Incredible value for the money. Breakfast was a very nice continental breakfast. The room was quiet and the bed comfortable. Will stay again if travels bring me near the hotel.
Cristhian Fernando
N/a
Marvin
Centralized
oren
Great quiet big
Silvio
Staff at front desk really nice and helpful. Room with lots of space. The hotel is very centrally located.
Barrington
Property was located near shopping and restaurants that were in walking distance.
Friendly staff.
Friendly staff.
Location & surroundings
Reina Isabel
Av. Amazonas N23-44 y Veintimilla, Quito, Ecuador
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Reina Isabel
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