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Ibis Quito

Quito · Ecuador

Avenida Diego De Almagro E8 19 Y Bello HorizonteView location

9.2/10Excellent786 Reviews
Cleanliness9.6/109.6
Service9.2/109.2
Comfort9.0/109.0
Condition9.4/109.4
Neighborhood9.2/109.2
Amenities8.8/108.8
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Ibis Quito

The property comprises 151 cosy guest rooms. There is Wi-Fi throughout the hotel. The hotel provides 24-hour reception. Ibis Quito does not offer cots on demand. Ibis Quito has wheelchair-accessible common areas. Visitors may take advantage of the car park. Ibis Quito follows environmentally sustainable practices.

Visitors travelling for business purposes may take advantage of the property's business facilities. Some services may be payable.

Read more about this hotelShow less

With a stay at ibis Quito in Quito (Iñaquito), you'll be within a 5-minute drive of Parque La Carolina and Atahualpa Olympic Stadium. This hotel is 8.5 mi (13.7 km) from Quicentro Sur Mall and 0.4 mi (0.7 km) from Centro Comercial Multicentro.

Make yourself at home in one of the 151 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and blackout drapes/curtains.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

    We have included all charges provided to us by the property.

  • You need to know
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately USD 9.99 for adults and USD 5 for children
    • Airport shuttle fee: USD 28 per vehicle (one-way)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    English

    French

    Spanish

Nearby attractions

Mindalae Museum 0.5 km / 0.3 mi
Centro Comercial Multicentro 0.5 km / 0.3 mi
Uio Microtheater 0.6 km / 0.4 mi
Parque La Carolina 0.8 km / 0.5 mi
Parque para perros la Carolina 0.8 km / 0.5 mi
El Jardin Mall 1 km / 0.6 mi
Foch Square 1.1 km / 0.7 mi
Guápulo Viewpoint 1.1 km / 0.7 mi
Chamber of Commerce of Quito 1.3 km / 0.8 mi
Vivarium 1.5 km / 0.9 mi
Abya Yala Museum 1.6 km / 1 mi
Salesian Polytechnic University 1.7 km / 1 mi
National Polytechnic School 1.7 km / 1.1 mi
La Mariscal Craft Market 1.8 km / 1.1 mi
Pontificia Catholic University of Ecuador 1.9 km / 1.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 151
  • Number of floors (main building): 9
  • Accessible rooms: 2
  • hotel
  • Wheelchair-accessible
  • Car park
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
Show 16 more facilities & services
  • Laundry service
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Meeting room
  • PhotocopierExtra charge
  • Business centre
  • LGTBIQ friendly
  • Non-smoking establishment
  • Single-Use Plastic Free
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Ibis Quito

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Ibis Quito

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BEDDBL.DB-1

    Photos are not available for this room type.

    Ibis Quito

    DOUBLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Ibis Quito

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Ibis Quito

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 5 m²DBL.DB
    DOUBLE WITH DOUBLE BEDPhoto unavailable3 photos

    Ibis Quito

    DOUBLE WITH DOUBLE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Ibis Quito

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 5 m²TWN.ST
    TWIN STANDARDPhoto unavailable1 photo

    Ibis Quito

    TWIN STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 5 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable1 photo

    Ibis Quito

    DOUBLE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH VIEWSTWIN • WITH VIEWSTWN.WV

    Photos are not available for this room type.

    Ibis Quito

    TWIN WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Ibis Quito

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Ibis Quito

9.2
Excellent
786 Reviews
Cleanliness
9.6 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
9.4 /10
Neighborhood
9.2 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
04 Aug 2026
Alfredo
Tenemos costumbres de reservar en la cadena Ibis y este hotel no nos defraudó. El staff es muy profesional y muy cariñoso. La ubicación perfecta y la habitación muy agradable.
10/10
Exceptional
03 Aug 2026
Enrique
Todo estuvo excelente. Lugar tranquilo, limpio y con un servicio muy cordial.
10/10
Exceptional
27 Jul 2026
GONZALO
Excellent service, good price
10/10
Exceptional
25 Jul 2026
María Gracia
Todo ok
2/10
Poor
25 Jul 2026
Saul
Habitaciones demasiado pequeñas 1 dola botella en habitación para 2 personas
10/10
Exceptional
23 Jul 2026
Enrique
Excelente ubicación, habitaciones limpias y cómodas, y personal muy amable. Muy buena relación calidad-precio. Sin duda volvería.
8/10
Excellent
20 Jul 2026
Gil Alfonso
El hotel esta bien localizado y el vecindario es muy tranquilo y centrico. Hay una estacion del metro a 8 minutos caminando. En general estuvo bastante bien pero el personal es un poco rudo, especialmente el bartender que mi esposa le pidio un vaso con hielo y nos ignoro. Mi esposa tuvo que ir al front desk a quejarse pero el bartender nunca nos dio la cara. Otra persona nos trajo el vaso con hielo y nos pidio disculpas pero fue una experiencia desagradable. Esto crea un poco de desconfianza en el servicio del hotel. Fuera de esto estuvo bastante bien.
Partner
10/10
Exceptional
19 Jul 2026
Rosemary
Great service, excellent location and comfortable beds
Self
4/10
Poor
18 Jul 2026
MAGALY
El desayuno bufet es muy simple no cumple con el precio
Partner
8/10
Excellent
14 Jul 2026
Luis
The location is unbeatable, clean rooms and common areas. The breakfast buffet is pretty great compared with other Ibis hotels in the world. They allowed me to hace late checkout and gave welcoming drinks.

The only issue is that the elevator areas on the first floor smells really bad, even inside the elevators (in some cases), not sure if it is because elevator are next to the bathrooms but it has some sewer smell. You need to do something about ir, I heard other guests complaining about it and saying it always smells like that. The odor is all day long.
Self
10/10
Exceptional
13 Jul 2026
Carlos
La pasamos muy bien, el hotel muy bonito, la habitación cómoda y confortable, muy buena atención por parte de todo su personal, la comida muy rica y el hotel esta bien ubicado. Los felicito.
Partner
10/10
Exceptional
15 Jun 2026
Odalia
Nice clean and convenient
10/10
Exceptional
14 Jun 2026
Odalia
Nice place to stay
10/10
Exceptional
04 Jun 2026
Alex
N
8/10
Excellent
28 May 2026
GONZALO
Good experience nice room excelent location
Business
6/10
Pleasant
25 May 2026
Angelica
Last day of staying they did not provide towels :/… also if you need an iron was a prize for it
Partner
10/10
Exceptional
25 May 2026
Camila
Everything was amazing, the staff is really kind and helpfull.
Partner
10/10
Exceptional
20 May 2026
Rafael
Great breakfast, clean room
Family
8/10
Excellent
13 May 2026
Kurush
Excellent location and breakfast...close to Carolina park area
Family
10/10
Exceptional
08 May 2026
Maria Jose
El Hotel se encuentra en un buen lugar, cerca del metro, de Restaurantes y Farmacias. Las habitaciones son limpias y dan un buen servicio.
Family
10/10
Exceptional
24 Apr 2026
Michel
Los cuartos son pequeños, pero funcionales.
Los empleados son amables y serviciales.
Se aprecia el parqueadero gratuito debajo del hotel, que está bien situado.
Family
10/10
Exceptional
21 Apr 2026
MURAT
clean room , easy to use to parking lot good staff
Self
8/10
Excellent
11 Apr 2026
Miguel
Good place
Leisure Self
10/10
Exceptional
05 Apr 2026
Laura
Excellent services
8/10
Excellent
19 Mar 2026
Gregory
This was a fun, busy hotel in a great location. I really liked the energy, the breakfast was great and my room had a nice view. I'd definitely stay here again.
Partner
10/10
Exceptional
17 Mar 2026
Gerald
A/C was okay. Couldn't get the temperature quite as low as I like it.
Self
8/10
Excellent
16 Mar 2026
PATRICIO
Breakfast is goodf, altough restaurant service can improve.
Self
8/10
Excellent
11 Mar 2026
Amanda
Great location for safety reasons, room was very comfortable, but the room amenities were a bit odd (ironing board, but no mini fridge).
Partner
10/10
Exceptional
07 Mar 2026
German
Everything excellent
Self
10/10
Exceptional
26 Feb 2026
Cristina
It was all clean, everyone super nice, great location!
10/10
Exceptional
22 Feb 2026
Martha
Room was clean and nice. The lobby was great and parking was good too
Friends
8/10
Excellent
13 Feb 2026
Amelie
Me hubiera gustado que haya Room Service (servicio de la habitación), tuve que esperar como unos cinco minutos en la entrada para hacer el checking porque llegué me imagino una hora Pico y se demoraron un poquito en atenderme para darme la llave, etc. pero todo muy bien si me volvería a quedar la comida espectacular
Business Self
10/10
Exceptional
20 Jan 2026
Susan
Hotel delivers more than the price i paid. Room clean and sheets soft. Bright room. Breakfast great. It is a full breakfast
10/10
Exceptional
12 Jan 2026
Lina
The price is budget is price friendly, i like the restaurant, food price is decent, food tastes yummy. staff are nice, everything is satisfactory.
2/10
Poor
06 Jan 2026
Maricelle
The staff don’t know what they’re doing
Leisure Family
8/10
Excellent
03 Jan 2026
Rumaldo
The room was clean at the beginning of my stay and was maintained as such through my stay. The hotel staff is very professional and courteous. What I also really enjoyed was the hotel restaurant, excellent breakfast and meals at any time.
Leisure Partner
10/10
Exceptional
31 Dec 2025
Ramon
Place was, clean, professional staff, and great location.
Business Self
6/10
Pleasant
31 Dec 2025
Jackeline
The ac kept leaking everytime I turned it on. It was an okay room for the price though.
2/10
Poor
27 Dec 2025
Maricelle
Yo me quedé en el Ibis ocr 27 al 28 me cobraron de más y esta ve que fui a que me den el crédito se les valió me dijeron que no existe tal crédito un robo de hotel nunca más de lo peor
Business Family
10/10
Exceptional
24 Dec 2025
Juan A
A
10/10
Exceptional
15 Dec 2025
Carlos H
Yes everything was good thanks
6/10
Pleasant
09 Dec 2025
Juan Pablo
Mucho ruido de los cuartos de arriba. Por lo demás, buen hotel
8/10
Excellent
07 Dec 2025
Christian
Easy check in. Great price for the location and fantastic staff. Breakfast is very good but fills up quick. My only comment is that the staff in the restaurant wasn't very attentive and usually on their phone. But overall I'd come back here in a heartbeat.
Leisure Self
8/10
Excellent
05 Dec 2025
CRISTINA
It was more a brunch
10/10
Exceptional
30 Nov 2025
Nelson
Is a great place for a short stay specially if you are in a business trip. The staff is real friendly and the overall cleanliness of the room is excellent.
Business_and_leisure Partner
8/10
Excellent
28 Nov 2025
Christian
Staff were friendly and good were great, I like the variety every day
10/10
Exceptional
20 Nov 2025
Alessandro
Room was very clean though a bit small, the staff was very nice, the breakfast surprised me in a very positive way.
Partner
10/10
Exceptional
16 Nov 2025
Priscila
Todo perfecto
Leisure Partner
8/10
Excellent
15 Nov 2025
Connie
Rooms were and staff helpful. Great amenities and location
Leisure Family
8/10
Excellent
13 Nov 2025
Valentina
We had a wonderful stay at Ibis hotel! The room was clean and comfortable, and the breakfast was absolutely delicious, even the coffee machine made excellent cappuccinos.
When the weather turned cold in the evenings, we asked the reception to unlock the thermostat so we could turn off the heating. They mentioned it wasn’t possible but kindly provided us with a portable heater instead, which worked perfectly.
The only issue we experienced was that my friend’s pajamas went missing from the bed. We informed reception, and they later explained that the housekeeping staff had taken them to be washed and that they were found. However, since this happened on our last night, we had already checked out and couldn’t retrieve them. It was a bit strange and unexpected from a hotel that otherwise provided such professional and attentive service.
Overall, we enjoyed our stay and would recommend the hotel, but we hope they review their housekeeping procedures to avoid similar incidents in the future.
Leisure Friends
10/10
Exceptional
10 Nov 2025
Eric
The doors are very thin at this hotel so you get hallway noise but otherwise this place rocks!
10/10
Exceptional
07 Nov 2025
Rene
mui buena atención mui limpio
10/10
Exceptional
23 Oct 2025
valentina
La habitación súper limpia h la atención excelente
Business
10/10
Exceptional
21 Oct 2025
Juan
Outstanding service
Business
10/10
Exceptional
20 Oct 2025
Humayun
Excellent location
Leisure Family
10/10
Exceptional
13 Oct 2025
SANDRA
The location of the property is ideal for tourists. Central location close to many attractions in Quito.
10/10
Exceptional
07 Oct 2025
Michael
The hotel felt very new and super clean. Staff we're also very friendly on every encounter.
10/10
Exceptional
29 Sep 2025
Jeffrey
Clean room
10/10
Exceptional
10 Sep 2025
francisco
Great for work
Business Friends
10/10
Exceptional
29 Aug 2025
Belen
Nice hotel, well located. Great breakfast
Business Partner
4/10
Poor
09 Aug 2025
VIVANA
good
Leisure Friends
6/10
Pleasant
28 Jul 2025
John
The hotel offers good value for the price, but be aware that the rooms are on the smaller side. I inquired about an upgrade, only to learn that all the rooms are the same size, which might be a challenge if you’re traveling with a family of four.

The stand-in shower was a nice touch, although I wish the handheld showerhead had more settings. The on-site restaurant was underwhelming — the food lacked flavor, and the staff seemed a bit unenthusiastic when asked for extras. Interestingly, service improved noticeably after tipping, which left a better final impression.

Overall, it was a decent stay for the price, but there’s definitely room for improvement in both comfort and hospitality.
Leisure Partner
10/10
Exceptional
19 Jul 2025
jose
Very clean and professional.
Business_and_leisure Friends
10/10
Exceptional
17 Jul 2025
Frederick
very attentive staff
10/10
Exceptional
20 May 2025
Jaime
Excelente staff
Business_and_leisure Self
10/10
Exceptional
13 May 2025
Brendan
I stayed in 3 different hotels in Quito, I would come back to Ibis next time. My spanish is very broken, the staff was very helpful and patient. The rooms were clean and the restaurant is reasonably priced
Leisure Self
10/10
Exceptional
07 May 2025
Kathryn
Really good location for all kinds of activities. Excellent breakfast. Friendly and helpful service. Comfortable room and a great shower.
Business Self
10/10
Exceptional
20 Apr 2025
Chi Keung

Amazing experience.

Very new hotel and so comfortable. Highly recommended.
Friends_and_family Friends
10/10
Exceptional
30 Mar 2025
Brian
Wonderful hotel, and stay
10/10
Exceptional
28 Mar 2025
Johnny
Excelente ubicación, personal muy amable, lugar limpio y acogedor, habitaciones confirtables
Leisure
10/10
Exceptional
20 Mar 2025
Bonchi
Excelente hotel, bien ubicado. Que tuviera el servicio de guarda equipaje me gustó.
Business Self
8/10
Excellent
19 Mar 2025
Gursheen
The hotel is far from the airport. I really liked that the breakfast was not traditional continental breakfast. They had a variety of fruits, rice and meats.
Leisure Friends
10/10
Exceptional
10 Mar 2025
Sheila
Muy buen hotel, excelente ubicación, buena comida, servicio de primera y habitaciones cómodas y muy limpias
Leisure Family
10/10
Exceptional
08 Feb 2025
Verified traveler

Fantastic Stay at IBIS Quito – Highly Recommended!


I had an amazing stay at IBIS Quito! From the moment I arrived, the staff was incredibly warm and attentive, making me feel right at home. The room was spotless, modern, and extremely comfortable, with a cozy bed and fast Wi-Fi, ensuring a perfect night’s sleep.

The breakfast buffet was delicious, offering a great variety of fresh options, and the on-site restaurant made dining convenient and enjoyable. The hotel’s location is excellent, close to key attractions and business areas.

What truly stood out was the exceptional customer service—every staff member was friendly, professional, and eager to help. IBIS Quito is a perfect mix of comfort, affordability, and top-notch hospitality. I can’t wait to return!

⭐️⭐️⭐️⭐️⭐️ – Highly recommended!
Self
6/10
Pleasant
02 Feb 2025
hanit h
Clean, no option for hot tea in room.
Break fast expansive for what you get.
Small room to modify
Leisure Family
6/10
Pleasant
02 Feb 2025
hanit h
I been 3 times asked for the password after I checked in
Room clean to small
Tv limit only Spanish
No YouTube
10/10
Exceptional
31 Jan 2025
Juan
Very friendly, staffed. Great place to stay.
Leisure Friends
10/10
Exceptional
24 Jan 2025
Hector
Great place
Business
10/10
Exceptional
21 Jan 2025
Jeffrey
Second time staying at this hotel
Very nice
Business_and_leisure Partner
10/10
Exceptional
15 Jan 2025
Mayra
Staff was very helpful arranged my transportation to the airport. Very clean and modern hotel.
Leisure
10/10
Exceptional
10 Jan 2025
Moulay Hicham
Excellent!
Leisure Self
10/10
Exceptional
06 Jan 2025
Robert
Everything was excellent!
10/10
Exceptional
25 Dec 2024
Alex

Buenísimo y confortable

Excelente ubicación, zona comercial, tranquilo, el desayuno buffet muy bueno y variado todos los días. El servicio de limpieza excepcional. La habitación muy cómoda
Business
10/10
Exceptional
18 Dec 2024
Todd
Very nice location
Leisure Partner
10/10
Exceptional
13 Dec 2024
Ashraf

Beautiful and affordable

Nice hotel, comfortable and close to everything
Business
8/10
Excellent
24 Nov 2024
Jaime
Good rates, rooms kind of small, should have an area to work.
Business_and_leisure Self
8/10
Excellent
14 Nov 2024
julia
Was nice,just I'm missing the coffee maker, and fridge.
Leisure Self
10/10
Exceptional
05 Nov 2024
Luis
The breakfast buffet is amazing for all taste
Leisure Family
10/10
Exceptional
28 Oct 2024
Arshad
Friendly staff, excellent breakfast and close to park and metro
Leisure Family
10/10
Exceptional
23 Oct 2024
Sofia
Buen servicio, habitaciones limpias y equipadas.
Leisure Partner
10/10
Exceptional
19 Oct 2024
Virna
Very good stay overall, I will come back
Business Self
6/10
Pleasant
17 Oct 2024
Seunghun
The hotel didn't give me the room I booked. I booked a room with two beds and a desk. But when I checked in, they gave me a room with one bed and no desk.
I picked and booked the room because I needed a desk, but the hotel gave me a different room. When I requested a different room, the hotel gave me a room again, this time with a desk but only one bed. This room was also not the one I had booked.
I was exhausted and didn't want to talk to the hotel about this anymore, so I took the room they assigned me.
I also booked at the VIP level on Expedia, and although Expedia said the hotel would provide special services for VIPs, there were no such services. This needs to be improved.
Business Self
6/10
Pleasant
09 Oct 2024
Seunghun
It is good to stay for a business trip. The restaurant on the ground floor is good. Breakfast seems like other business hotels.
Business Self
8/10
Excellent
17 Sep 2024
VICTOR
Nice place, cozy room, friendly stuff
Leisure Self
10/10
Exceptional
26 Aug 2024
Michael
It was a great price, decent location, super safe and the staff was great. Breakfast buffet was great! Other goodies truly exceptional
Leisure Self
10/10
Exceptional
20 Aug 2024
Adam
Very nice and certainly a clean hotel with comfortable rooms and amazing staff. Also had great dining options and the breakfast buffet was good value and had plenty of options. Walked around the area a little bit and felt safe.
Leisure Self
10/10
Exceptional
25 Jul 2024
Kathy
The stay was very comfortable and even though we don't speak Spanish, the staff spoke English well enough to converse. Great food in the restaurant for a good price. It was super having shuttle service to and from airport for a small fee. Staff was super nice!
Leisure Family
8/10
Excellent
14 Jul 2024
Michael
Great service for the price, good location, and safe.
Business_and_leisure Self
10/10
Exceptional
23 Jun 2024
Juanita
Quito is a great city
Business_and_leisure Self
10/10
Exceptional
13 Jun 2024
Luciano
Excelente personal. Servicio de clase mundial.

Felicidades para el chef y su equipo. Una cocina increible y con mucha creatividad y sabor.

Recomendado 100 x 100
Business_and_leisure Family

Location & surroundings

Ibis Quito
Avenida Diego De Almagro E8 19 Y Bello Horizonte, Quito, Ecuador

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Ibis Quito

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