Name: Hotel Quito
Address: Av. Gonzalez Suarez N27 - 142, Quito, EC

8/10

Excellent

12 Jul 2026

Ian

Hotel was a great location for us in our stay in Quito. Hotel is in need of maintenance and some love and care but we were generally happy with the facilities. Good location and has potential if it is upgraded.
Breakfast was very good and great views from the room.
Outdoor pool and gymnasium good for exercise and weary travellers.

Friends_and_family Friends

10/10

Exceptional

17 Apr 2026

Kenneth

Great location with views across the valley & beyond to Cayambe volcano. Room spacious and clean, breakfast very good & dinner was also excellent & reasonably priced. Staff always on hand to help if needed. The heated swimming pool is a bonus, a gym if you want more exercise. 10 minutes in a taxi to the historic centre & botanical gardens. A great stay

Partner

10/10

Exceptional

12 Apr 2026

Kenneth

We have stayed here around Easter time each year over the last four years & haven't been disappointed. The location is stunning, the staff are so helpful nothing is too much trouble. The breakfast was great with so much choice, the occasions we had dinner, the food was excellent & not expensive for a hotel of it's stature. The heated pool & facilities, gardens were a pleasure to enjoy. Being 65 years old the hotel is a little dated, but there are signs of updating underway, but this wouldn't deter us from staying there in the future. The bedrooms are spacious & the housekeeping is very good.

Partner

10/10

Exceptional

03 Apr 2026

Kenneth

A great welcome, room spacious and clean, great views across the valley. Breakfast is great with a wide choice of hot & cold food. We had dinner in the hotel on occasions, excellent choice, quality and quantity. The hotel has a lovely heated pool, gym facilities with very good changing facilities. The staff are very helpful and friendly, always on hand if you need anything. This is our fourth stay at the hotel & would choose it on future occasions. The only slightly negative, is the appearance of the hotel is tired, but I believe arrangements are being made to redecorate.

Partner

10/10

Exceptional

08 Mar 2026

Santiago

Pool is impeccable and steam rooms also. If you are a swimmer choose that hotel.
Breakfast buffet the best of Ecuador.
Hotel Quito , you guys are doing a great job!!

8/10

Excellent

31 Jan 2026

Carey

The staff is great. The rooms are clean

8/10

Excellent

29 Jan 2026

Fernando

Overall a good experience , hotel needs a front paint touch up.

Leisure Family

10/10

Exceptional

28 Jan 2026

David

The room was spotless. Beautiful location. Wonderful spa with heated outdoor pool, turkish steam room, jacuzzi, and sauna. Restaurant was nice.

Friends_and_family Friends

8/10

Excellent

21 Dec 2025

Cynthia

SUPER views,large room( Executive room)
Needs some updating.

Partner

10/10

Exceptional

19 Nov 2025

PETER

Very good room service ,staff was very Line, restaurant had two menus, one with Ecuador topical food, other with international food.
Location was also great with best restaurant in town.
We had 10 great days .
Thanks.
Peter. K

Partner

4/10

Poor

17 Nov 2025

Caliph

The facilities were very much rundown. The front desk staff were professional and helpful, but service apart from front desk was lacking.

Leisure Self

10/10

Exceptional

21 Oct 2025

MIRIAM

Great location, helpful staff, super noisy at pool with lawn care

Leisure Self

10/10

Exceptional

07 Oct 2025

BYRON

Excellent hotel

10/10

Exceptional

20 Sep 2025

Milton

Extra clean my room thank you the restaurant staff very friendly and . Everyone gently and respectfully

Leisure Self

8/10

Excellent

14 Sep 2025

Kevin

I liked it except for curtains not closing fully so sun comes in the morning. Playing music very loud during the day and evenings

Business_and_leisure Self

10/10

Exceptional

03 Aug 2025

Colleen

Our flight was delayed and we didn’t ’t arrive til 5:30am and the staff couldn’t have been nicer!

6/10

Pleasant

27 Jul 2025

Sonia

Had to pay extra for our 13 year old to stay in the room when we already had 2 beds in the room. The hallways were very dark, and there was no air conditioning in the rooms. The food and service at the restaurant were wonderful.

Leisure Family

10/10

Exceptional

09 Jul 2025

Verified traveler

The is a historic (Mid-Century Modern) building in a wonderful part of Quito. The location is exceptional and business services (printing, scanning, etc.) were very efficient.

Business

10/10

Exceptional

23 Jun 2025

Maria Carolina

Needs to be repainted otherwise the staff is great!

10/10

Exceptional

05 May 2025

Carey

The staff is always nice. The building exteriorly is not well maintained. Otherwise we like the restaurant staff too. Friendly and always great service

Leisure

10/10

Exceptional

24 Apr 2025

Kenneth

Great stay great location great staff

Very friendly and helpful staff, some recognised us from last year's stay making it a more homely stay. The bedrooms are spacious clean and well serviced. Breakfast and dinner are great with plenty of choice. Lovely scenic setting, with heated pool, jacuzzi and gym. It is convenient for safely walking to local coffee shops & getting taxis into the city. If there was a slight downside, the hotel is a little dated & in need of a lick of paint, but it wouldn't stop me staying again.

Partner

10/10

Exceptional

18 Apr 2025

Kenneth

Great stay

Everyone is helpful and friendly, the service is good along with great breakfast and dinner.The room is spacious, clean & serviced excellently with fantastic views across the valley.

Partner

10/10

Exceptional

14 Apr 2025

Kenneth

Great place to stay in Quito.

Stayed here for the third time in the last three years, great location, giving good access to all of Quito. The staff are friendly, helpful and very obliging. The room overlooking the valley and pool with fantastic views, is spacious, clean & serviced each day with clean good quality towels. We included breakfast with our stay & was excellent with plenty of choice of hot & cold items. We are dinner in the hotel on some occasions and again we could not fault the quantity and quality. The area has plenty of coffee/snack places in walking distance and is very safe.

Partner

10/10

Exceptional

13 Apr 2025

Kenneth

Great stay

Friendly staff, good size room with fantastic views, breakfast excellent, dinner a good choice & quality. Comfortable bed.

Partner

10/10

Exceptional

02 Apr 2025

Theresa

Excellent hotel with amazing staff

Ver nice hotel for tge price withgreat service. When obe of our prepaid tours didn't show, they called around and found us a private driver and a much better tour for halfthe price.

Friends_and_family Friends

10/10

Exceptional

30 Mar 2025

Theresa

Awesome place to stay in Quito.

I stayed there for two nights 3 times this vacation, 2 nights at the start and end and 2 nights between the Galapagos and Amazon portions of the trip. The location is good, rooms are nice and it's a good breakfast. The staff are the sellng point they really take care of you. When a private tour opperator failed to show after being pre-paid, they found a privayr driver to take us where the tour was suppoaed to go and added some extra stops.

Friends_and_family Friends

10/10

Exceptional

10 Dec 2024

Jimmy

Good historic hotel in Quito, with good service and facilities.

Leisure Partner

10/10

Exceptional

01 Dec 2024

Eduardo

Excellent job!

10/10

Exceptional

23 Nov 2024

Michele

We enjoyed our stay as the hotel was comfortable, had all the facilities necessary

Leisure Partner

2/10

Poor

01 Nov 2024

Leonel

It doesn't have air conditioning

Leisure Family

2/10

Poor

29 Oct 2024

jose

No air conditioning in the room and the hotel terrible

Leisure Friends

10/10

Exceptional

14 Oct 2024

Lina

Nuestra estadía en Quito fue fenómeno
Buen hotel cerca de todo, es un hotel antiguo necesita algunas reformas pero es especial es bueno , cómodo y limpio muy conveniente cerca de todo y se puede salir a buscar restaurantes , farmacias y transporte público

Business Family

10/10

Exceptional

23 Sep 2024

Jan

It was a great view from the hotel.

Leisure Family

10/10

Exceptional

10 Aug 2024

Augusto

Loved Quito!

The staff was very friendly. The breakfast every
morning was terrific. The view from the restaurant
is amazing.

Friends_and_family Family

10/10

Exceptional

22 Jul 2024

Michael

Very affordable.

Partner

8/10

Excellent

09 May 2024

Marco

Breakfast limited food. Not variety

10/10

Exceptional

23 Apr 2024

Fernando

Excellent Location

Friends_and_family Family

10/10

Exceptional

10 Apr 2024

Doris

Good service!

Leisure Self

8/10

Excellent

31 Mar 2024

Kenneth

Great location

We stayed at the hotel last year & it has not changed, the location & general facilities are good, heated pool and gym, the staff are very friendly and helpful. The hotel was built in 1963 as is now looking tired although everything works, except the WiFi which is hit & miss depending on where you are in the hotel. Would not hesitate to stay there again.

Partner

8/10

Excellent

29 Mar 2024

EDITRUDIS

Dinning at Techo Del Mundo with an amazing view to the Valley on the east, gorgeous view of the mountains on the north, and marvelous lights of the west and south. Great service by all waiting staff, led by Bolivar who was very attentive and gracious.
I hosted a luncheon for 22 guests who were very impressed by the food quality and service.

Business_and_leisure

10/10

Exceptional

25 Mar 2024

Javier

Buena Opcion para hospedarse!

Estadia confortable en una buena ubicación, el hotel es antiguo pero se mantiene bien cuidado. Buena opción cuando visitamos Quito

Friends_and_family Family

8/10

Excellent

21 Mar 2024

Christopher

Good hotel, good value, great views to the east, with lots of proximate dining options. Unfortunately during our stay there was no hot water. Staff advised there was a failure somewhere that was being worked on, but that evening there was still no hot water (like warm at best).

6/10

Pleasant

08 Mar 2024

Andrea

The hotel is nice and specious, however it out dated and in need of a renovation. I came about 7 years ago and it was in way better condition. I hope tourism pick up in Ecuador since it’s a beautiful place. The hotel is very nice and cozy and the staff is very friendly.

Business_and_leisure Family_with_children

8/10

Excellent

24 Jan 2024

Leanne

Great amenities

My room had a beautiful view over the mountains. The area felt safe & staff friendly & helpful. The amenities were more than I expected with a huge heated outdoor pool, sauna, spa & steam room. The restaurant was lovely overlooking the lights of Quito.

Self

8/10

Excellent

28 Dec 2023

kamar

The hotel is nice, great view of the city, conveniently located in a residential area (next to my friend’s condo). I was offered a box breakfast when I left the hotel before breakfast time.

Leisure Self

10/10

Exceptional

25 Sep 2023

Colleen

Classic Ecuadorian property. Situated on a ridge in the Andes, overlooking a valley. Beautiful views, large pool and excellent dining room.
At an unbelievable price!

Leisure Partner

8/10

Excellent

10 Sep 2023

Catherine Emily

Great staff and security

Leisure Friends

6/10

Pleasant

09 Sep 2023

Ran

The property is old and under-maintained. The rooms are lacking basic amenities. Based on the unbearable construction noise (8:00-17:00), we were led to believe the property was under renovation. Too bad it was on the floor above our room.
There is a super loud club across the street - Club Sushi - that blasts music from 10 PM to ~2 AM. If you are in a room facing the road, you will hear it. Loud and clear. Did I mention the old facility, poorly isolated rooms?
On the weekend, the casino club and bar in the hotel open as well. You’ll have an opportunity to choose the DJ you like most.
To get away from the noisy construction and booming clubbing, we were asked to pay for a room upgrade (Literally doubling the price per night) which was better but still on the noisy street side.
If it weren’t very close the the family we were visiting, we’d never go back to Hotel Quito.

Leisure Partner

10/10

Exceptional

29 Jun 2023

Edgar

Near everything.

Great hotel, great staff, needs some refurbishment

Business

6/10

Pleasant

24 Jun 2023

Esteban

Picked do to proximity to friends and family. Very affordable price. Property needs updating and upkeep. Poorly organized service and lack of amenities such as fridge in the rooms, no access to ice machine, low quality food, often cold hot food and hot cold food. Would not return to this facility.

Leisure Friends

8/10

Excellent

15 May 2023

Deborah

The location was good for shopping and dining.
The property is in need of a little paint but the staff was very helpful!
D

Leisure Family

6/10

Pleasant

09 May 2023

Mike

Really nice clean hotel. But it needs updating in some areas. No air conditioning or heating. Window cooling only.

Leisure Self

6/10

Pleasant

31 Mar 2023

Pamela

Food was mediocre.

Leisure Self

10/10

Exceptional

21 Feb 2023

Julie

The rooms were very clean and comfortable. Staff went above and beyond making our stay as pleasant as possible. Overall we had an excellent experience; and would highly recommend others to stay.

Leisure Partner

10/10

Exceptional

08 Feb 2023

Cy

Wonderful staff

6/10

Pleasant

28 Jan 2023

Rick

There was an exterior door to my room that had no lock and no way to be locked. There was no hot water the shower was lukewarm at best. Staff was wonderful very helpful everyone there was great but whoever owns the hotel needs to maintain it better

Leisure Friends

10/10

Exceptional

08 Dec 2022

Thomas

Great location for our needs. Lots of restaurants nearby. A little dated but staff was super friendly and it met our needs perfectly.

Leisure Partner

10/10

Exceptional

05 Dec 2022

Megan

Great view, smallish room

Business Self

10/10

Exceptional

30 Nov 2022

Kent

I liked and everything

Leisure Self

8/10

Excellent

26 Oct 2022

marcos

Excellent location and view.

Very poor breakfast

Business Self

4/10

Poor

28 Aug 2022

Laura Graciela

Like the outdoors view, the front door presentation,
This hotel needs staff coordination and upgrade, the entire carpet is dirty, takes 2 days to activate the room telephone, the bathtub mat has mold, and I have an accident and they make me pay for Dr. assistance ( unsafe position of the dining table :( \"Very unpleasant experience!

Business Self

10/10

Exceptional

25 Aug 2022

Oscar

buen hotel cerca de todo, un poco vieja la construccion pero esta bien

8/10

Excellent

05 Jul 2022

Carey

The hotel is okay. Clean but dated. Made us pay with credit card on the check in for entire stay as policy. The staff was nice but it needs work to update in general. Great views and nice property in back to walk .

Leisure

6/10

Pleasant

05 Jun 2022

john

My Only real Complaint is my room was very cold no individual heating in room

Self

4/10

Poor

28 Apr 2022

diana

Expedia gave me one price, but at the hotel they told me to pay more because the price I got on Expedia was for foreigners not for Ecuadorians. Also they charged about $5 for a swimming cap if I wanted to use the pool, they had to warned me before booking. When I asked them to get me a taxi to the airport they said $28 when outside the lobby there is a taxi stop that charges $19.
I don’t trust them, they don’t care about their guests but about making money .

8/10

Excellent

10 Dec 2021

Gary

Excellent location. Needs in room coffee maker.

Business

2/10

Poor

28 Nov 2021

HERNAN

Extra chargers for a visitor! I have never been charged for a friend to visit me I think that ridiculous and I have stayed in plenty hotels but this one was the worst

Business Self

8/10

Excellent

15 Nov 2021

Daniel

This is a great location in Quito, amazing views from the dining room. Breakfast was great, even if Covid makes it not a buffet but the staff bring to you what you want.

the only thing is the rooms are a little dated and need of an upgrade. But value for money is excellent.

Business_and_leisure Family_with_children

10/10

Exceptional

06 Nov 2021

Angel

The staff was helpful and friendly

Business Self

10/10

Exceptional

17 Aug 2021

Juan

Friendly, professional staff

Good 👍

Friends_and_family Family

10/10

Exceptional

27 Jul 2021

Verified traveler

Quiet, excellent service, friendly personnel, good food, centrally located.

Business_and_leisure Self

10/10

Exceptional

02 Jul 2019

Verified traveler

Loved Quito and the people and I felt very safe too

Leisure Friends

10/10

Exceptional

16 Jun 2019

Verified traveler

Good location for food, very friendly, helpful staff.
Enjoyed the large swimming pool, relaxing and the views.

Leisure Partner

10/10

Exceptional

12 May 2019

Verified traveler

Just what a hotel should be. Buffet breakfast is a bit pricey ($14), but everything is good and service is impeccable.

Leisure

8/10

Excellent

21 Apr 2019

Crash

Good location, clean and nice hotel. Breakfast was good as well. Only issue was a billing error that took frustratingly to long to correct.

2/10

Poor

04 Apr 2019

Verified traveler

One of the worst places to stay, unsafe, old, and couldnt sleep at all. Cable doesnt work on tv, wifi also doesnt. One of the worst experience ever.

Business Self

8/10

Excellent

23 Mar 2019

Verified traveler

Not bad

Overall a very presentable hotel with great amenities for the area.

10/10

Exceptional

12 Feb 2019

Veronique

Excellent choice, reasonable, beautiful pool, conveniently situated. Was only disappointed to find out that breakfast was not included because they said we got the discounted rate instead.

Family

8/10

Excellent

01 Feb 2019

Verified traveler

I was visiting Quito sola, and felt incredibly welcomed by the staff. They speak excellent English, and the hotel was very clean. I did feel uneasy having a shared balcony, seeing as I was traveling alone. If I had known beforehand that several rooms shared the same one, I would have paid extra for a room with a private balcony. The location of the hotel was great for me, as I was visiting a university in Cumbaya and Quito.

2/10

Poor

23 Jan 2019

Verified traveler

Crooks. Hotel claimed that I did not have a reservation with Expedia. Not sure who is to blame. My guess is the hotel.

8/10

Excellent

09 Jan 2019

Verified traveler

The views and pool are lovely. The rooms are clean and comfortable. There are several nice restaurants within walking distance. The hotel arranged for us to take some day trips outside of Quito. They arranged for a driver named Christian. He was excellent- safe, dependable and polite.

10/10

Exceptional

29 Sep 2018

Val

Very nice, comfortable, clean, well located. Gym, pool, room service. Highly recommend.

8/10

Excellent

31 Aug 2018

Randy

Gate 1 traveler

Very clean. Nicely maintained hotel. Lots of restaurants near by.

Partner

8/10

Excellent

29 Aug 2018

Vin

Spacious rooms, strong wifi signal, great pool amenities, reasonable rooftop restaurant. Friendly & attentive staff.

8/10

Excellent

16 Aug 2018

Michael

Hotel Quito

Hotel has a beautiful view over the pool overlooking mountains and a valley. The rooftop restaurant also has spectacular views. The staff were 10/10! They were extremely welcoming, friendly, and helpful.

10/10

Exceptional

04 Aug 2018

Gabriel

Good hotel, service was a little slow on one occasion. The staff was overall very helpful.

8/10

Excellent

21 May 2018

Verified traveler

Location good for old town business area.

The hotel is located in a nice area with many restaurants nearby. The car services is excellent especially the hostess at VIP Transportation desk, she is very helpful. Wifi is not very good but fitness center is okay. It opens at 6:30am. I wish it opens earlier.
The restaurant in the hotel is not very exciting but it has a good view. Breakfast for $14 is not worth it.

6/10

Pleasant

18 May 2018

ikan

At check in counter it was a horrible experience. My flight arrived at last Friday night at 11:30pm, hotel arranged airport pick up that was very smooth until I reached the front desk to check in, the front desk could not find my reservation. I showed a copy of my confirmation email that my stay was prepaid. The staff told me they could only check with reservation office on Monday, at meantime, please pay for the hotel room. I called the hotel.com number the call cost on my phone from Ecuador to the US is almost $2 per minute. I was on hold and spoke to an agent then put me on hold and came back to the same answer, I was told if I want to stay in this hotel I must pay first and wait till Monday to resolve it. That is three nights away. ( What if I plan to leave before Monday?), they would resolved it and sent me an email on Monday.

Any way, it was midnight, I paid and stayed. Unhappy and unwillingly I waited till Monday. Tuesday almost gone I have heard nothing, another phone call to the US trying to resolve it. My toll call costs me over $65 and was told to wait for another day to resolve it.
It was resolved at the end but very frustrating and wasted hours on the phone and toll.......

10/10

Exceptional

12 May 2018

KE W

Hotel Quito was perfect for a short stay. The concierge found a fabulous individual tour guide that wizzed is to all the key sites! The hotel restaurant has a fantastic view and excellent food. Olga Fisch was a short walk away. I highly recommend this modern hotel

8/10

Excellent

08 May 2018

Verified traveler

ok

8/10

Excellent

27 Mar 2018

Verified traveler

Enjoy

Nice hotel

8/10

Excellent

26 Mar 2018

Robert

Hotel from 1970 - Internet from 1970 too!

My biggest complaint about Hotel Quito is the quality and performance of the WiFi. It was necessary to constantly be reconnecting to the network. Speed was really slow when you were connected. And the password would only work part of the time. When on a trip for business this really doesn't work because connecting to the network is not really optional. Also, the room didn't have electrical outlets where I could plug-in my computer and other devices without unplugging lamps or the TV.

6/10

Pleasant

01 Mar 2018

Verified traveler

Great pool and fitness facilities

We loved swimming and using the fitness facilities. Our room was spotless-we really appreciated coming back to a clean room at the end of our busy days.

8/10

Excellent

25 Feb 2018

Dwayne

Nice hotel

The hotel is close to nice restaurants and shopping

6/10

Pleasant

03 Feb 2018

Richard

Hard to get a good night's sleep.

We upgraded to a superior room, but the rooms have no way to control the temperature or ventilation other than opening the window to a noisy and brightly lit part of the city. After tossing and turning most of the night, we were awakened by the hotel's alarm clock at 5:00 am that someone must have set and the cleaning people never turned off. We had to get up to figure out how to turn it off. Add to that a reading light that keeps flickering on even when shut off. The staff are all very nice and the front desk is trying to find us a quieter room for the next night supplied by our tour provider. BUT, instead of checking out the sights today, we will be trying to catch up on some sleep during the daylight hours.

10/10

Exceptional

08 Sep 2017

jose

Nice view awesome staff defentienly will go again thank you for a wonderful stay

8/10

Excellent

20 Mar 2017

Maryanna

Great hotel,near great restaurants.

The staff is friendly and helpful. The rooms are clean, spacious and comfortable. I would highly recommend staying at Hotel Quito if you are ever planning a trip to Quito, Ecuador. Many good restaurants walking distance from the hotel, great location. Very pleased with our stay, we would definitely return and stay at this hotel.

8/10

Excellent

23 Jan 2017

Verified traveler

There was confusion concerning whether the breakfast buffet was included. On the first day, we were told that it was complimentary but upon check out, we were charged for each day. We had a group of 9 and each of us were told that it was complimentary.It was a delicious buffet but we would not have chosen it every day of our trip.

10/10

Exceptional

23 Jan 2017

Ron

Great stay with a view

Great 5-night stay. Terrific view from the super clean and comfortable room. Friendly staff always willing to help. Great breakfast and dinner on the top floor restaurant. Nice pool too.

10/10

Exceptional

02 Jan 2017

Laura

Great stay! Check out the rooftop restaurant and bar... excellent food, drinks and view!!

Partner