Palau Hotel

8/10

Excellent

19 Jul 2026

Meda

Eleen, Joy and Jeff were amazing. Warm, helpful and responsive. Liked the coffee available through the day.

Family_with_children

10/10

Exceptional

10 Jul 2026

Anna

I cannot recommend this hotel enough, and it all about people from the manager Joy to all staff and even the taxi driver. They all made it one of the best experiences of my life. Thank you so much. That will halo you organise everything, great location and great hotel!

Self

10/10

Exceptional

02 Jul 2026

Margo

Amazing attentive staff who remembered your name and were very helpful with questions and booking tours. Thank you Joy, Yssa and Eleen.
Buffet breakfast times and variety worked well for visitors from Asia, America and Aussies.
Reporting a flickering light was fixed same day.
Centrally located which, in my opinion, worked better than some places further out from centre.
No noise and air con worked a treat.
A number of great restaurants within 5 mins walk.
There is no lift but staff will take bags to and from your room

Partner

8/10

Excellent

12 Jun 2026

Charley

Comfortable place to stay. Helpful and friendly staff. I did tours during the day so I did not need the extra expense of a resort!

Self

8/10

Excellent

30 May 2026

Dirk

lovely location very comfortable and helpful staff

Business

8/10

Excellent

08 May 2026

Katie

Cheap and reasonably clean option (some stains on towels and sheets).
Staff friendly and well located.
Breakfast was very limited and would suggest to eat elsewhere

Partner

8/10

Excellent

08 May 2026

Dirk

Nice hotel friendly staff

10/10

Exceptional

01 May 2026

Violanda

Staff was super attentive and greeted me by first name. They were happy to arrange tours as well. Loved that they had fresh coffee available all day.

10/10

Exceptional

28 Mar 2026

Rosalba

Clean and welcoming hotel.
Excellent, professional, and extremely helpful staff.
Good breakfast.

Friends

10/10

Exceptional

27 Mar 2026

grant

The hotel is central to shops and restaurants in the middle of Koror.
The rooms are clean and comfortable.
Breakfast is good but with a limited choice.
The staff are fantastic in every way

10/10

Exceptional

16 Mar 2026

Robert

Loved it

Friends

8/10

Excellent

10 Mar 2026

Victor

Very clean basic hotel. Friendly staff. Good location in town close to restaurants. ( Tori Tori Japanese, Canoe House for salads, fresh fish and pizza, and Suriyotha for Thai food.

The downside was the breakfast, which caters to the largely (90%) Asian clientele: noodles, salad with Russian dressing, white bread toast, corn flakes. Very little fruit, and the juice is like Tang. But this hotel is recommended if you want a clean, no frills place.

10/10

Exceptional

20 Feb 2026

Warren

The Front Desk staff.

10/10

Exceptional

20 Feb 2026

STEWART

The hotel was very clean tidy and the staff were always smiling and happy made the stay perfect

Self

8/10

Excellent

06 Feb 2026

Pablo

Room and location were great, staff was really attentive and helpful with everything.

Breakfast was the only disappointment. I feel they were trying to over do somethings. Everything was either sauced up of full of spice, wish I could have enjoy some simple scrambled eggs. Lack of fruit & Juice was powdered with water and jam was terrible. We ended up buying breakfast elsewhere

Leisure Partner

10/10

Exceptional

26 Jan 2026

Donna

Clean room. Very friendly and helpful staff.

Partner

10/10

Exceptional

25 Jan 2026

Ellen

Great helpful staff!! Room clean and comfortable bed, housekeeping when you indicated you wanted it.
Breakfast on, not great, but sufficient choices. Very good location beat many restaurants. Liked Taj the best, penthouse ok.

Friends_and_family Friends

10/10

Exceptional

23 Jan 2026

Logan

Staff was great. Room lived up to expectations. Staff was always going out of their way to help everyone and ask if they were enjoying their stay. They communicated very effectively.

The cleaning staff (I think) is a family. I oy talked to them once but were very friendly too.

The free postcard to mail back home is one of my favourite ideas.

The location is in the \"busiest\" part of Palau. Two of the three major supermarkets in all of Palau are within 100 metres of the hotel, and most of the top restaurants are within a 15 minute walk.

The aquarium and two of the three museums in the country are all within a 20 minute walk of the hotel too.

The most popular bar/restaurant for tourists iw just a 15 minute walk away and always have an event every night.

The main street also doesn't have any stray dogs so it's the best hotel if you're just traveling on foot like me.

The free breakfast is better than most budget hotels (the food buffet is usually 4 or 5 items and switches every day). Free water and juice on hand 24/7 as well.

Wifi is really bad, though.

Leisure Self

10/10

Exceptional

22 Jan 2026

Gregory

Was exactly what i needed.

10/10

Exceptional

21 Jan 2026

Terry

Staff were amazingly helpful and went beyond expectations. All day free coffee and juice were a bonus. Could have provided a few more western options for breakfast but was adequate.

Leisure Self

10/10

Exceptional

07 Jan 2026

Elizabeth

I love the water dispensers in the hallways.

Leisure Self

10/10

Exceptional

07 Jan 2026

Elizabeth

Always a pleasure. Great basic hotel where they are happy to see you and help you. Clean.

Leisure Self

10/10

Exceptional

28 Dec 2025

Heidi

Spotless clean, a kind welcome, tasty breakfast, great location, centrally located yet quiet, helpful directions. Very convenient to walk to museums, restaurants, grocery and drugstore.

Self

10/10

Exceptional

22 Dec 2025

Ryan

Clean, comfortable, great service and excellent location. Whenever I can come back to Palau, I’ll look to stay here again.

Friends_and_family Family

10/10

Exceptional

09 Dec 2025

David

Room spotless, a/c effective, zero bugs, very clean and well-maintained facility. Staff are personable and attentive. All this at a reasonable price.

Leisure Self

10/10

Exceptional

30 Nov 2025

Ana

Late check in, friendly staff, nice boutique hotel.

Leisure Friends

10/10

Exceptional

30 Nov 2025

Erez

The staff were very helpful and kind
Room was very clean, and the overall stay was excellent

Partner

10/10

Exceptional

15 Nov 2025

David

Incredibly helpful staff. 110%.

10/10

Exceptional

31 Oct 2025

Haofei

Nice staff and clean room

Leisure Self

8/10

Excellent

26 Oct 2025

theresa

We stayed a couple days before our scuba livaboard departure. The hotel is close to the dock and there is a laundromat right behind the hotel. The hotel is a short walk to the grocery store.
After the very long journey the massage studio right below the hotel was a welcome find.
Joy at the front desk was very personable. Breakfast was excellent! This hotel is eazy to find and a great value. There are plenty of resturants walking distance.

Friends_and_family Family

10/10

Exceptional

26 Oct 2025

Greg

Great for a solo stay or as a couple. Clean and comfortable rooms, and the staff were super helpful and very welcoming. Location is great in koror, walking distance to shops and restaurants, so a rental car is not needed unless you are going further out of town without a tour.

Self

10/10

Exceptional

24 Oct 2025

Josephine

Rooms were clean and comfortable. Staff was fantastic

Leisure Family

10/10

Exceptional

13 Aug 2025

Ronald

Friendly and efficient staff.

10/10

Exceptional

11 Aug 2025

Bonnie

Nice hotel

Lovely hotel, lovely staff. The room was very comfortable, it’s in downtown Koror and easy to walk to most sites in town. They arranged both a snorkeling trip and rental car for me at more reasonable prices than I found online and made me very comfortable.

Self

8/10

Excellent

03 Aug 2025

Parkavi

Telephone not working, drinking water service to room for day 2 & lifting luggage to floor 3.

Business_and_leisure Self

8/10

Excellent

27 Jul 2025

Reginald

Very convenient location in the middle of Koror; walkable to shops and restaurants. Staff was very friendly and helpful. Rooms were small but nice and clean. Area to dine and hang out was nice as well. Appreciate the hot breakfast.

Leisure Self

10/10

Exceptional

26 Jul 2025

Keith

Nice affordable hotel in Koror. Very attentive staff. Breakfast was ok.

10/10

Exceptional

14 May 2025

kenneth

Friendly staff.

It would be helpful to up date electri cal outlets with USB ports.

Self

10/10

Exceptional

04 May 2025

Sandra

Convenient hitel

Leisure Self

10/10

Exceptional

30 Apr 2025

Guillermo

Great hotel in Koror

This is a great hotel- very clean, well-located, and comfortable.

I’ve stayed in many hotels throughout my life, and without a doubt, this place has the kindest and most attentive staff I’ve ever encountered.
Their hospitality truly made the difference. Highly recommended!

Self

10/10

Exceptional

20 Apr 2025

Michael

The staff were excellent. Always helpful and cheerful.
Hotel is centrally located and easy to access. Stairs are the only access to the upper levels of rooms.
The hotel is clean and a good choice for people not wanting the “resort” experience.
The rate is moderate.
Breakfast was included in our rate. The food is locally inspired and included noodle dishes, various proteins in sauces, rice, fresh fruit, muffins, toast, fruit juice, coffee or tea.

Leisure Friends

10/10

Exceptional

16 Apr 2025

Catherine

Was the perfect place to stay for our dive trip. The front desk ladies were amazing and provided the best recommendations. My daughter loved going down to see them.

Friends_and_family Family

8/10

Excellent

21 Mar 2025

Verified traveler

Good basic clean hotel with modern feel.

Good basic clean hotel with modern feel and good location, 8/10. Overall hotel was centrally located in town, across from the grocery store. The lobby was decorated very cute and modern. They sold several small items here and included a free post card, which was a nice gesture. Staff was very friendly, offering to help; remembering and addressing me by my name. Room was okay size, but bathroom was on the smaller side. Shower could use some updating, along with perhaps the bathroom in general. The room appeared more updated and modern. Water bottles and a kettle were provided in the room. You did needed to drop your key off at the desk when you left, but I guess you didn't have to worry about it this way. Breakfast was included, but was very basic. A few Asian dishes, bread and some cereal. Could have been better

Self

10/10

Exceptional

14 Mar 2025

Russell

Much better than the exterior implied

Leisure Family

10/10

Exceptional

13 Jan 2025

Christopher

This was a great hotel for budget conscious people. The staff was super friendly and courteous. The continental breakfast tasted very good. It is directly across the street from a grocery store and pharmacy and it is right in the middle of town. Great choice for a hotel, in my opinion and experience.

Leisure Self

10/10

Exceptional

29 Dec 2024

Jason

The property doesn’t look like much from the outside, but the inside is so cute and nice! Lovely and very helpful staff that will help make arrangements for you - airport pickup/drop off/rental car/water-based tours. They have a very generous breakfast as well. No elevator, but only 4 floors.

Leisure Self

8/10

Excellent

09 Nov 2024

Louis

Staff was very cheerful and offered great service

Leisure

10/10

Exceptional

08 Aug 2024

Joan

Parking is not so easy. But everything else was great!

Business_and_leisure Friends

4/10

Poor

03 Jun 2024

Florencio

The hotel is great and all but I was having difficulty accessing the wifi internet couple times.

Business Self

8/10

Excellent

12 May 2024

Han

Very helpful and kind staff!

Leisure Self

10/10

Exceptional

03 May 2024

Hilda

Staff are friendly

Business Self

8/10

Excellent

01 May 2024

Michael

Friendly desk staff.

Family

6/10

Pleasant

21 Apr 2024

Olguita

The girls in the front desk are super nice

2/10

Poor

16 Apr 2024

Katherine

Nice staff, convenient location with restaurants and a supermarket near by. Room is simple and clean. LOTS of stairs, no elevator. WiFi in room is VERY UNRELIABLE, even if they reboot the multiple routers. I couldn't connect for hours during my stay or the connection lasted only a few minutes at a time. I was told I could hang out in the lobby for better WiFi, but the point of booking a room is to be in the room!! An extremely frustrating situation. I won't book here again specifically because of lack of consistent internet.

Leisure Friends

8/10

Excellent

24 Mar 2024

John

Enjoyable stay.

Very nice staff, and an excellent breakfast each morning. The location in central Koror was convenient for restaurants and activities

Self

8/10

Excellent

22 Mar 2024

Sean

Great Location & Affordable

Overall this hotel was great. Very clean, friendly staff, and breakfast included. The hotel is also centrally located in Koror.

The only drawback is that they had significant challenges with the wifi/internet. The wifi doesn't work in the hotel rooms and they didn't have any solutions to fix the problem. The hotel lobby had decent internet, but it also cut-out frequently.

Despite the issues with the internet, I would still choose the hotel again based on the overall experience, though if you're going on business, it may be challenging to complete work without a reliable connection.

Friends_and_family Friends

8/10

Excellent

12 Mar 2024

Miriam

Great location, in the midst of town. I could walk to the museums, restaurants and stores. The desk staff and maintenance were lovely and responsive, especially since my air conditioner was on the fritz, they had to restart it, twice. They would have moved me to another room if I weren’t leaving the next day. (My choice)
The room was immaculate when I checked in. The housekeeping staff wasn't very good. Left dirty mugs, missed a day, didn’t notice that the toilet roll holder had the cover broken off.
Bed was comfy, the floor and bathroom were clean.

Leisure Self

10/10

Exceptional

18 Feb 2024

Marc

Nice and clear, nothing special but was what i was expecting

Leisure

10/10

Exceptional

25 Dec 2023

John

The staff is AMAZING, and the property is great for the price! The only thing that's lacking is Wi-Fi (there is connection, but very slow and almost unusable). Would absolutely recommend!

Leisure Friends

10/10

Exceptional

30 Nov 2023

JP

the convenient town location offers all kinds of businesses within walking distance. Staff is attentive and responsive, will communicate with you via email or in person. They do not offer transportation to/ from airport but can arrange if for you . Going rate is $30 per ride as of November 2023.
We were able to get one on our own TO the airport for $25. Just ask any taxi driver in town.

Business_and_leisure Partner

10/10

Exceptional

26 Oct 2023

Verified traveler

Wonderful stay

Excellent hotel. Generous serving of breakfast and snacks. Comfortable room. Super helpful reception.

Friends_and_family Friends

10/10

Exceptional

13 Oct 2023

HUA JIAN

A snug room

Though the room is somewhat small, it's very tidy and clean. Why should we need a spacious room when we go out for sightseeing all day long? We think the hotel is great compared with its price, and the breakfast is delicious.

Friends_and_family Friends

10/10

Exceptional

07 Oct 2023

Verified traveler

Great little gem in the center of Koror

Clean. The reception staff were exceptional. They helped us so much. They hot us set up wuth a left side drive rental car, and the last night found us a pizza at almost 10pm. They have a room for luggage storage if needed. They will set up a taxi for $30 to or from the airport (taxis charge $25/person). Nice free breakfast-not quite American style, more like an Asian-American mix. I would atay there again. Walking distance to most of downtown Koror.

Friends_and_family Family

10/10

Exceptional

16 Aug 2023

Sol

Friendly Staff and Clean Facility. Close walk to many restaurants.

Business Self

8/10

Excellent

15 Aug 2023

Yan

The staff were very welcoming, polite and accommodating. Room was reasonable and comfortable.
Location is very convenient and close to some cafes and shops.
Small thing to improve: provide soap in bathroom (not just hand sanitizer). Shower temperature quite cold even on hottest setting but might not be under their control

Leisure Self

4/10

Poor

07 Aug 2023

Dave

Staff was rude and overbearing, room was dirty was not swept the entire week. Looked under the bed and had not been cleaned in a long time. housekeeping was difficult to get and then only made the bed. Staff was intrusive and rude they keep wanting our key. Inspected the room before we could leave, and tried not to give a receipt at checkout. Breakfast was left overs from the tour dinner the day before ie. pork stew boiled cabbage etc. It was a disappointing experience on a beautiful Island.

Business Partner

10/10

Exceptional

16 Jul 2023

Francis

Happy@Koror

Home away from home, literally (I was in Palau for 16 days). Cozy place and relatively affordable if your visiting for business. I particularly love the guest care by the staff, they are really, really helpful; exceptional! Would definitely stay at Palau Hotel again.

Business

10/10

Exceptional

07 Jun 2023

Gavin

Property is upgraded to modern finish appliances and finish furniture. I would like a microwave in the rooms for future accommodations.

Business_and_leisure Self

10/10

Exceptional

25 Apr 2023

Kiyoshi

Very nice

Leisure Self

10/10

Exceptional

23 Mar 2023

Max

Very friendly staff.

Leisure Self

10/10

Exceptional

04 Mar 2023

Wendy

Cute hotel in the middle of town!

I really like the Palau Hotel and will stay there again if I return to Palau! The reception staff is super friendly, breakfast is good, and the room was cute, clean, and well-equipped. The location is great too — right across from a souvenir place, two supermarkets, and restaurants.

Self

10/10

Exceptional

20 Feb 2023

Jennifer

Clean and up to date with fun decor. The staff is absolutely what makes this hotel standout- always smiling and helpful. They went above and beyond for us arranging reservations, transportation, etc

Leisure Family

8/10

Excellent

20 Feb 2023

Douglas W.

Palau Hotel is a solid stay, clean and friendly. But does not have resort level amenities, so for a business trip, it is just fine, for a week long vacation, not a place you may wish to stay. But I will comeback for another business trip, but find a place on the water with a few other amenities if on vacation.

Business Self

10/10

Exceptional

18 Feb 2023

Philippe

A very solid non-resort choice in Koror. 3 star hotel, clean, lots of choices for breakfast (included), incredibly nice and helpful staff. It's downtown so the surroundings are not very pretty, but there are restaurants and grocery stores nearby. Perfect place to be picked up for scuba diving if you can live without the comfort (and price) of a resort.

Business_and_leisure Self

8/10

Excellent

15 Feb 2023

John

Pleasant, guest friendly staff and hotel

The hotel is situated in the heart of the biggest town in the country, walking distance to all shops and restaurants. The rooms and lobby are newly renovated, clean, modern and tidy. Breakfast changes on a daily basis, with the front desk staff willing to assist at all times with complementary tea, coffee, water refills at anytime. Only negative point was the bettlenut and cigarette butt mess at the front door, this seems to be a daily occurance and not a pleasant sight on first check-in.

Business

10/10

Exceptional

13 Feb 2023

Robyn

Wonderful stay

Our visit to Palau was a wonderful vacation, and we really appreciated the staff at Palau Hotel. They were very friendly, helpful, accommodating, and ensured that our stay was great.

Partner

10/10

Exceptional

01 Feb 2023

Brian

This was my second time staying here.

I can honestly say this place is very consistent with how well this place is ran. Staff is very friendly, helpful, and professional. The hotel is well kept; very clean. It’s close to the main road in Palau, so it’s a great location. Highly recommend staying here when coming to visit Palau.

Leisure Partner

10/10

Exceptional

24 Jan 2023

James

Nice facility in good location.

Leisure Partner

10/10

Exceptional

23 Jan 2023

Gavin

Very clean and accommodating!

Business_and_leisure Self

10/10

Exceptional

23 Jan 2023

Garrit

Super friendly and accommodating staff! Great location walking distance to numerous restaurants and shops. Will definitely stay here again next time I'm in palau.

Leisure Family

10/10

Exceptional

18 Jan 2023

Yayue

nice hotel nice staff, everything is good!!!

Leisure Friends

10/10

Exceptional

14 Jan 2023

Kenneth

This hotel is well positioned near shopping and dining options. The staff is friendly and helpful. I’ll choose this hotel again for my next visit.

Leisure Family

10/10

Exceptional

03 Jan 2023

Gavin

Service and cleanliness.

Business_and_leisure Self

8/10

Excellent

21 Nov 2022

Aleksander

Very good location for not vacationars but people doing business. Friendly and openminded Staff. Good breakfast despite limited supplies of good on the island.

Business Partner

10/10

Exceptional

16 Nov 2022

Verified traveler

Excellent service

A great boutique property centrally located. Joy and Marc at the reception are amazing!

Self

10/10

Exceptional

30 Oct 2022

Pamela

Great hotel at a great price

Very nice but small hotel. Clean, well maintained and in good location in the heart of Koror. We walked to a number of good restaurants very nearby.
Breakfast at the hotel was very good and made to order.
The service and assistance from both Joy and Mark at the front desk was above and beyond excellent!
We definitely enjoyed our stay, thank you!

Partner

10/10

Exceptional

26 Aug 2022

Verified traveler

The staff was wonderful and the room was very nice :)

Friends_and_family Friends

10/10

Exceptional

19 Jul 2022

Don

Clean, friendly staff and amazing breakfast! Will stay again if ever going back to Palau

Leisure Family

10/10

Exceptional

14 Jul 2022

Kelley

Good color coordination throughout the building and rooms. Very clean room. Excellent location in downtown Koror. Would stay here again.

Leisure Self

10/10

Exceptional

17 Jun 2022

James

Joy and other front desk members were great.

Leisure Self

8/10

Excellent

17 Mar 2022

Sarah

The hotel was located in a great location with lots of dining options. The front desk was great. They helped me book snorkeling. They always had a smile and answer for my questions. Very quite.

Leisure Self

10/10

Exceptional

06 Mar 2022

robert

This is a great downtown hotel

Leisure Friends

8/10

Excellent

06 Mar 2022

Gregg

Good Hotel right in Koror!

Great Hotel and great service! Rooms are a bit small but nice. I would definitely stay there again!

Business

10/10

Exceptional

05 Mar 2022

Bob

Great downtown location. Very clean and modern. Staff very friendly.

Leisure Friends

10/10

Exceptional

04 Mar 2022

Ajmal

Very clean hotel . Staff are very friendly. They reserve parking for you all the time.

Business_and_leisure

10/10

Exceptional

28 Feb 2022

Rob

Great location, friendly and helpful staff, clean rooms, and overall a great experience. :)

Leisure Family

10/10

Exceptional

26 Feb 2022

Bob

Great value for an excellent town hotel.

Leisure

10/10

Exceptional

07 Sep 2021

Nicole M

Good stay

8/10

Excellent

04 Jun 2020

Verified traveler

I stayed at the Palau Hotel in March of 2019. The staff was very cordial and the breakfast was very good. The hotel is conveniently located near shopping and dining at a variety of good restaurants. I had booked to go this year but all flights and tours have been cancelled until at least June 29. I recommend this hotel for a comfortable and affordable stay.

Leisure Self

10/10

Exceptional

08 Feb 2020

Verified traveler

Friendly, helpful reception staff really made the stay. The hotel is quiet, well located, good amenities. Could not have been better

Leisure Friends