Surf Olas Altas

6/10

Pleasant

15 Jun 2026

hipolito alejandro

El elevador no sirve.
Las instalaciones no están en buenas condiciones.(algunas)

Family

10/10

Exceptional

11 May 2026

Alberto

Perfect location

Self

10/10

Exceptional

24 Mar 2026

Raul

Ok

10/10

Exceptional

18 Mar 2026

ALVARO GARCIA

Execelente hubicacion
Caminamos al mar y el personal muy arable

10/10

Exceptional

19 Feb 2026

Frederick

Staff was great, hotel cleanliness very good, pool was nice, good location, restaurant was good

10/10

Exceptional

06 Jan 2026

Ramiro

It was great to stay there

Friends_and_family Family

10/10

Exceptional

12 Sep 2025

Mariana

all was great!!!

Leisure Friends

10/10

Exceptional

05 Sep 2025

Laura Evelia

Tolles Hotel, super Lage, freundliches Personal

Super Hotel, sehr angenehmer Aufenthalt. Das Internet ist allerdings nicht besonders. Außerdem, dafür kann das Hotel natürlich nichts, die Strandbar Xcaanda gegenüber feiert mit sehr lauter Musik bis 3 Uhr morgens. Für eine Familie mit Kindern sehr ärgerlich.

Friends_and_family Family

10/10

Exceptional

01 Sep 2025

Abram

Location was excellent but the amazing service is what made this place so outstanding. Was greeted warmly and the young lady at reception was so quick to assist with a smile. She gave us instructions and guidance immediately and answered all our questions with no hesitation.

This review is in comparison to all the other mediocre experiences I had during my stay in many hotels during my trip in the Oaxacan coast.

Leisure Family_with_children

6/10

Pleasant

20 Jul 2025

Miriam

Buena ubicación. El hotel está bastante bien cuidado desde el exterior. Las habitaciones son razonables.

Leisure Partner

4/10

Poor

13 Jul 2025

Angel

La habitación tenía un olor muy raro. Habia mucho ruido desde temprano por la construcción.

Leisure Friends

8/10

Excellent

03 Jun 2025

Fernando

I’m pleased with the property facility and convenience location to the beach. Staff were very helpful and knowledgeable with facilities requirements.

The only bad thing regarding this hotel is very loud at night as it’s right on the club and bar area of Zicatela Beach.

Leisure Self

10/10

Exceptional

02 May 2025

Tracy

Staff are kind and considerate..

Leisure Self

10/10

Exceptional

10 Apr 2025

Edith

Everything

Family

10/10

Exceptional

12 Mar 2025

Rigoberto

Very nice staffs, very clean, building a new pool. Excellent for surfing people. But taking taxis you can visit very nice beaches.

Leisure Self

8/10

Excellent

10 Mar 2025

GUSTAVO NAZIK CADENA

Confortable

Me gustaría compartir algunos puntos para mejorar, las cortinas estaban rotas y no cubrían totalmente la ventana, eso ocasiona mayor temperatura dentro del cuarto. E el baño no hay luz en la regadera. Sería muy adecuado que tuviese un pequeño refrigerador la habitación para tener bebidas frescas.

Friends_and_family Family

8/10

Excellent

28 Feb 2025

Francisco

Nice hotel with excellent location

Leisure Partner

8/10

Excellent

03 Feb 2025

Vicky

The hotel is very clean and well maintained. Good location and a good restaurant on site for breakfast.

Leisure Partner

8/10

Excellent

02 Feb 2025

Deborah

Excellent location. Very load at night from nightclub till early morning!

Leisure Friends

8/10

Excellent

30 Jan 2025

Eduardo

Is a very convenient hotel , but elevator wasn’t working, no more pillows for my wife towels look to old TV to small

Leisure Partner

4/10

Poor

04 Jan 2025

Ivonne

The cost doesn’t match the rooms. Not sufficient pillows, or a cover. Missing a towel and no toiletries.

10/10

Exceptional

11 Oct 2024

Fernando

Great place, convenient centrally located an clean.

Business Self

6/10

Pleasant

07 Sep 2024

tabita

The towels were very old. I would not stay here again and the water was cold.

Leisure Family

10/10

Exceptional

12 May 2024

Hipolito

Liked the overall hotel from the cleanliness to the parking. Very safe and secure place with lots of options around. Could use a fridge bit other than that all good.

Leisure Family

6/10

Pleasant

06 Mar 2024

Philip

Basic rooms but did have a lovely pool.

Leisure Partner

10/10

Exceptional

19 Feb 2024

Della

Beach front. Newly renovated rooms. Well maintained property

Leisure Partner

10/10

Exceptional

06 Oct 2023

jubentino

Good place to stay in

8/10

Excellent

09 Sep 2023

Kris

Staff was very helpful and pleasant. The air con worked well but it comes right down on you in bed which may be too much for some people.

Business_and_leisure

8/10

Excellent

26 Jul 2023

Daniel

Clubs around hotel are noisy at night

Leisure Family

10/10

Exceptional

15 Apr 2023

Gabriela

it's definitely one of the most conveniently located hotels in Zicatela, just steps away from anything you would like.

Leisure Family

8/10

Excellent

03 Apr 2023

Elizabeth

Hotel Surf Olas Altas provided a solid experience. Would stay again!!

The location is 10/10– right across from Zicatela beach, with a gorgeous and HUGE pool, the hotel is perfectly centered between restaurants, activities and nightlife. The only complaint is the very loud nightclub across the street that kept us up some nights, but if you can’t beat them, join them, so go check out Xcaanda and dance! Otherwise, there are dozens of quality restaurants and bars to choose from within a 5 minute walk. You can’t swim in the ocean right here, but taxis are cheap and fast to other swim beaches.

My only complaint about this hotel regards the hotel room itself. A little paint could go a long way in updating the accommodations. Feels a tad dingy. The safe and hair dryer didn’t work. Not a huge deal. No deadbolt/second lock on the door made me a little uneasy. TV was small and staticky. Don’t depend on it. My balcony had a great view of the pool and ocean and the showers are awesome!! Air conditioning worked perfectly and was necessary.

Staff was super nice, friendly and helpful. Hotel itself is pretty, arguably the nicest-looking in the vicinity. We spent little to no time in the room during the day, so it didn’t matter much that it felt outdated.

Leisure Friends

10/10

Exceptional

27 Mar 2023

Randy

Nice rooms and pool, not many of the staff spoke english though.

Leisure Friends

10/10

Exceptional

09 Jan 2023

Fernando

friendly staff .

Leisure Partner

6/10

Pleasant

02 Jan 2023

Verified traveler

Wifi does not work with I phone
Had to pay roaming fee

Friends_and_family Friends

6/10

Pleasant

01 Dec 2022

Azucena Apolonia

Hotel muy limpio, sin embargo es muy elevado el precio para lo que ofrece, ya que las instalaciones son viejas al igual que la alberca y no incluye el desayuno como la mayoría de hoteles en la zona.

Leisure Partner

10/10

Exceptional

28 Nov 2022

Jaime

The hotel is a quiet and calm place to rest. The staff is composed of great people always smiling and ready to help. The room was always clean and overall, this is a great place to rest and to have great food in the restaurant.

Leisure Partner

8/10

Excellent

12 Oct 2022

Carlos

Sin wifi

La conexión a wi fi muy deficiente

Partner

6/10

Pleasant

02 Aug 2022

Ivan

ok

Leisure Family_with_children

10/10

Exceptional

15 Jul 2022

Erika

Caminamos alrededor de Zicatela y comimos en varios restaurantes y puedo garantizar que la ubicación, la atención de su excelente staff y la comida son la mejor elección para pasar un tiempo increíble. Lo mejor de todo su staff, amigable y siempre dando mucho más para hacerte sentir bien

Leisure Family

4/10

Poor

04 May 2022

jose j

service fron desk

Business_and_leisure Family

8/10

Excellent

01 Apr 2022

Francisco

What I like the most was walking distance restaurants and what I didn’t like was the bathroom smell.

Leisure Family_with_children

6/10

Pleasant

23 Mar 2022

Francisco

Super old, smelly and expensive hotel

The hotel needs a remodel. All facilities are in need of an overhaul. The walls are paper thin and you can hear everything…I mean everything, even the loud music from the bar/club across the street. The ac in the room works fine, but way too loud. The room had an “old room smell” to it. Overall, too expensive for what it offers.

Self

10/10

Exceptional

05 Mar 2022

Aracely

.

Leisure Family

6/10

Pleasant

13 Feb 2022

Nathan

one bed had sheets that weren't clean, they did change them the next day
balcony slider door didnt lock so i had to push the bed against it :-)
staff was very friendly and helpful
place is next to loud party clubs so get a room in the back if you want to sleep
even then, a chair moving upstairs was quiet loud so the floors are thing
pool area seemed nice
breakfast was bland but cheap
overall an older hotel with limited amenities but nice location. you're paying for the location. there are other places up the hill a bit that are nicer honestly

Business_and_leisure Self

8/10

Excellent

12 Feb 2022

Kathleen

Super nice hotel right near the beach. There is a lot of noise in the area, but that is not the fault of the hotel. I did not like that when I checked in, they asked for my wrist and attached a plastic bracelet to it with no explanation. When I asked, it was explained that this is a tracking device that tells them when I am in the hotel and that I would need to wear it throughout my stay. Are you kidding me??? At least they were cooperative when I objected. The thing was cut off and I was instructed to “show” it when I entered the hotel. I noticed that all of the other guests were wearing this. Stop being so compliant, people!!

Leisure Self

8/10

Excellent

11 Feb 2022

jason

I liked the property but wifi kept cutting out. It would be nice to either have a fridge or ice machine

Leisure Friends

8/10

Excellent

31 Jan 2022

Pamela

The hotel room was very comfortable. The pool area is beautiful and the whole complex looks out to the beach and the sunset. There is a restaurant on the road side with a bar. The only downsides were the poor TV reception and the wifi availability. It is better in the morning in the hotel and better all day in the restaurant than the hotel. The wifi difficulty is in much of Puerto Escondido though- not just this hotel.

Leisure Family

10/10

Exceptional

26 Jan 2022

Daniel

Great location. Helpful, friendly staff. All the amenities you need. I would definitely stay here again.

Leisure Partner

2/10

Poor

15 Jan 2022

Anthony

I arrived and they didnt have my reservation. There were no available rooms like the one I booked so I had to pay out of pocket for another room. After showing them my confirmation, they should have just given me the room and settled the issue with management in the morning. My plane was late, so I didnt arrive until midnight, so I was already exhausted. When I called Orbitz to request refund under original booking, the put me hold twice in attempt to reach the hotel. I told them I was tired and just wanted to sleep and could they just process the refund — but she insisted on keeping me on hold for 30 minutes.

Business_and_leisure Self

10/10

Exceptional

12 Jan 2022

Lee

Great location to outdoor bars and restaurants, 1/4 mile each way.
All the help were super friendly.

Self

8/10

Excellent

16 Oct 2021

Nicholas

Location and very nice staff

Leisure Self

10/10

Exceptional

29 Aug 2021

Manuel

Great location

Leisure Self

10/10

Exceptional

23 Aug 2021

Verified traveler

I really like staying there right in front of the peak Puerto Escondido friendly helpful staff great surf.

Leisure Family

8/10

Excellent

07 Jul 2021

Verified traveler

Property is a little rough around the edges but it’s definitely worth the price given the location and amenities. Staff was great! Especially Nemo, who always seemed to be working and Jovanna. Very helpful staff. Would stay again.

Leisure

8/10

Excellent

26 Jan 2021

Eddie

I would stay again

Nice comfortable place, AC worked well. Staff was very accommodating

Friends_and_family Family

10/10

Exceptional

29 Aug 2020

Rony

Perfect location in the middle of shops and across the street from the beach. The hotel was very clean.

Leisure Partner

8/10

Excellent

11 Jul 2019

Lauren

Comfortable and clean hotel, but noisy

Hotel was clean, bed was comfortable. Shower was great with good water pressure. Location is fantastic. My only complaint is that the walls are so thin, you can hear the people’s conversation next door. Our neighbors had their TV on all night and we had to knock on the door. It felt like it was in our room. Other than that, great find.

Partner

10/10

Exceptional

03 Mar 2019

Eduardo

Value for money

Good hotel right in the middle of Zicatela beach!

Partner

10/10

Exceptional

03 Mar 2019

Eduardo

Good hotel value for money

Value for money! The hotel is comfortable and has everything you need. The only downside was that the towels looked dirty.

Partner

10/10

Exceptional

27 Feb 2019

Verified traveler

Great location good restaurants and bars great beach access most everything in walking distance

Leisure Friends

6/10

Pleasant

25 Feb 2019

Verified traveler

The property is old and not in the best condition. They gave us one room with the air conditioning not working and the water came out from the shower, it was dirty. Fortunately they change us the room for a better one, but still it had things old and the water came out from the shower.

Leisure Partner

8/10

Excellent

18 Feb 2019

Verified traveler

Great location, nothing fancy, beds were small but comfortable and they have a restaurant in front that had good food and drinks. If you are looking for a fancy honeymoon spot, keep looking. The place was affordable.

Leisure Partner

8/10

Excellent

30 Jan 2019

Verified traveler

Great hotel with beautiful view of the beach and a wonderful staff, but the beds are a bit hard.

6/10

Pleasant

29 Dec 2018

Mikey

Nice location in middle of Xicatela & nice pool area but cleaning staff had attitudes & beds weren’t very comfortable

10/10

Exceptional

15 Nov 2018

JP

clean, quiet, easy check in. right across from the beach with good access to shops. air conditioning too.

6/10

Pleasant

24 Oct 2018

Tomas

Great location. Everything aged... hotel can stand an upgrade and various improvements.

8/10

Excellent

01 Oct 2018

Hugo

Hotel is a little outdated, however very close to Zicatela Beach...just a few steps from it!

6/10

Pleasant

25 Aug 2018

Ere

The property looks great and well maintained from the outside. In fact, it’s one of the best looking hotels on the strip. However, the rooms are not well cleaned specially the bathrooms.

10/10

Exceptional

12 Mar 2018

Kevin

Great location and excellent staff

The hotel is located in the center of the best beach in Puerto Escondido. Many shops and restaurants nearby, but very quiet. The pool and the grounds are in excellent condition. The staff was extraordinarily friendly and helpful. Extremely professional. I will return here several times each year!

4/10

Poor

25 Dec 2017

Fabi

First night we got there and the air conditioning was not working, they tried to fix it but did not. So the next night we complained again and did not get fixed. Would not recommend this hotel to anyone.

6/10

Pleasant

11 Dec 2017

bill

Ok hotel on Zicatela

Decent hotel at a reasonable price. Only negitive was that they were very slow in cleaning the room and they missed cleaning one day.

10/10

Exceptional

26 Nov 2017

Vago

was very happy with everything

Was very please with all he service and rooms service and walking distance from everywhere

2/10

Poor

03 Nov 2017

Marii

very disappointing

Poor service,hotel not clean,Hotel bathroom has Mold,Hotel Room right by the AC has Mold. the hotel front desk Agent charge me an additional $250 pesos For someone to visit me in the room. I checked out 3 hours after... I was really Upset Rather go somewhere else.... Be careful when you booked this hotel.

Inspecting a full refund .

4/10

Poor

21 Aug 2017

elodia

Nice area ,hotel really close to the beach

Disappointing, my family from puerto escondido was not able to visit in the room ,only out in the waiting area
Staff not to friendly

10/10

Exceptional

11 May 2017

Francis

A night in Puerto Escondido

Great location. Close to the beach. Clean, neat room and attentive staff.

Family

8/10

Excellent

20 Mar 2017

Verified traveler

GREAT LOCATION FRONT OF BEACH

ITS REALLY GREAT HOTLE FOR THE PRICE I PAID, FRIENDLY STAFF GREAT POOL CLEAN

10/10

Exceptional

05 Jan 2017

Mike

beautiful sight of the beach

it was awesome right on the beach and main street lots of cool shops and places to eat they offer and setup all your tours right there at the hotel great place!!

10/10

Exceptional

25 Apr 2016

Verified traveler

Above & Beyond

The hotel itself was excellent. The management & staff went above and beyond to correct a oversight that had occurred during booking.

8/10

Excellent

16 Mar 2016

Daniel Castillo

Olas Altas hotel

if you like beach -- great place. if you don't like beach, not much to do other than eat.

6/10

Pleasant

08 Mar 2016

Judee A

Great spot. Great staff.

Lovely quiet area. The restaurant staff and hotel staff were great. The facility is old. The bathrooms smelly and antiquated. The pool and view are fabulous.

Partner

8/10

Excellent

28 Feb 2016

KR

Nice place to stay with helpful staff.

I had a nice stay here and enjoyed exploring the area.

8/10

Excellent

07 Feb 2016

Llany

Very well located ,very close to the beach,

It's a very clean and safe place to stay if I go back I will try to stay there again

10/10

Exceptional

04 Feb 2016

Pedro

Didn't want to leave

Truly enjoyable and memorable

10/10

Exceptional

29 Jan 2016

Verified traveler

paradise on earth

8/10

Excellent

31 Dec 2015

Verified traveler

Nice hotel close to beach, walking distance

Very convenient location, attached restaurant is very good. Close to beach- family friendly

10/10

Exceptional

07 Nov 2015

Gary

The ONLY place to stay in PE

Great place to stay in Puerto Escondido. Best possible location on most popular beach. Good restaurant. Terrific pool. Staff is not fluent in English, but they try so hard to understand what you need. After one night when it rained, I got up the next day to find a staffer had rolled up my car windows.
The biggest problem I had was with the wifi. It worked but I had to keep re-entering the password, a crazy dozen letter/number code, to get it going again...a bother. That said, I understand that wifi throughout Puerto Escondido is iffy.

6/10

Pleasant

17 Sep 2015

Mark

Skip it

The room was just ok, nothing special, it was clean, no bugs etc.
The guy at the front desk won't give me my key until I showed him my confirmation, even though he had it printed out on his own, I showed him it on my phone and that wasn't good enough. He was a real not nice about this, he finally took a photo of my screen. so after the 30 minute check in, the power goes off during the night so it was a hot night with no fan or air conditioning. When I parked in their indoor parking they didn't even have the lights on, so I had to unload my bike in the dark. Not very helpful staff. I would stay for the money stay somewhere else. I will next time.

10/10

Exceptional

16 Sep 2015

Luis

Great service!!!!

Partner

6/10

Pleasant

06 Aug 2015

JESUS

Good location

Good Location.
Nice room
Few fungus in shower enclosures

Family

6/10

Pleasant

29 Jul 2015

Gabriela

It is a lovely place

I hated the scheduling for clean the room, but in general I love the town and the people. The restaurant i love it

Family

8/10

Excellent

17 Jul 2015

Victoria

Clean, convenient, good laundry service

The location and cleanliness of Olas Altas cannot be better. We were grateful for the AC and fan in the room as the heat and humidity in June were intense. The AC and fan didn't work totally consistently but we stayed cool enough. I appreciated the outdoor shower where we could rinse off the sand before entering the hotel and the very convenient and reasonably priced laundry service that gave clothes back the same day or the next day. The front desk staff was helpful and friendly. The wifi is usable only in the open air, covered courtyard in the center of the hotel which involves mosquitoes at night. While some other hotels have setups that seem to encourage camaraderie among guests, at Olas Altas guests keep more to themselves. The upside is that it is quiet at night and we couldn't hear any of the partying that goes on nightly in Zicatela. There are lots of great restaurants bars and people watching along the strip at all hours though. Last, be advised that this is a surfing beach and if you want to swim or even boogie board you will need to take a taxi to Puerto Angelito, Carrizalillo, Manzanilla or another calmer beach. Don't miss out on the tours offered along the strip they are awesome especially the ones involving the turtles!

Family

8/10

Excellent

07 Jun 2015

Verified traveler

ok

Close to all the bars, but needs some serious attention to some rooms, my toilet had a cracked water tank which they tried to repair, and the shower door had a lot of mold.

Family

8/10

Excellent

25 Mar 2015

Darren

10 night stay

Our stay was very good. The location is excellent and staff is friendly. Beds are okay but hard. Very clean and the pool is nice. Very good price for what you get. Would stay here again!
Also stayed 3 nights at suites hacienda on the other side of town, highly recommended!

Partner

6/10

Pleasant

22 Mar 2015

Verified traveler

close to ssurf

good location great staff room was a little strange guess it was the worst of the bunch my window looked onto family outdoor living room and tv but it was ok for what I needed

10/10

Exceptional

20 Mar 2015

Juan y Leticia

excellence.

The best.

Partner

6/10

Pleasant

15 Mar 2015

Verified traveler

Hotel Surf Olas Altas

The hotel looks beautiful from the outside, but very basic rooms. Towels tended to be threadbare and they couldn't understand what was a facecloth or hand towel, mostly a hit or miss. Very little English so hard to get them to know what you wanted. The pool was beautiful, but did not see anyone cleaning it in the 2 weeks we were there, also no cushions for the lounge chairs at the pool. Would not go back.

Partner

8/10

Excellent

18 Feb 2015

rob

A great beach hotel

Olas Altas was a clean, well kept property.
Our room was nice and comfortable.
The location on Zicatela can not be beat and the food at the restaurant was fantastic.
My only two complaints are minor. I thought the staff could have been a little friendlier and there was nowhere to hang wet towels or bathing suits in the room.
Overall, we would stay at the Olas Altas again.

Partner

8/10

Excellent

12 Feb 2015

Verified traveler

Good location right across from the beach. Nice pool area.

8/10

Excellent

05 Feb 2015

John

Best in Puerto

Best hotel in Puerto, and best location on Zicatela Beach. Airy contemporary architecture, big attractive pool, decent food in attractive palapa restaurant, very helpful, friendly front desk staff, comfortable clean rooms. Reasonable rates.We will stay here again......

Partner

10/10

Exceptional

20 Sep 2014

Verified traveler

Close to the beach and nice view!

All was pleasant, but we did experience a lack of hot water one day and the elevator was also out one day as well. However, the steps were easily managed and the hotel very nice and the staff friendly.

Partner