Name: Hotel DC Boutique & Spa
Address: Carretera Costera Km 143 Lázaro Cárdenas, Puerto Escondido, 00000, MX

10/10

Exceptional

02 Aug 2026

Tomasa Corina

Hotel Spa & Boutique catered to me and my family & children.. It is a beautiful relaxing place to stay.. The Sky Bar was phenomenal and there is an area if you take your child for them to use the smaller pool.. We scheduked Massage services and the staff is well experienced!! I wish I lived here! I will return definitely! The ocean view is spectacular. Zicatela Beach us a good 5 blocks area walk but if you rented a car then you'll arrive there in 3-4 minutes.. Although please note , the beach is not for swimming, the waves are very dangerous but you can watch the beautiful beach scenery from the many restaurants and beach clubs chair lounges available.. you will not regret it..

6/10

Pleasant

25 Jul 2026

Eric

The hotel is clean, the pool was under renovation so we couldn't use it, the ocean view is very good, however, the main road is only about 20 feet away. The windows in these rooms are not soundproof, so it's difficult to sleep due to the loud noise from motorcycles and cars. If you stay at this hotel, choose rooms without an ocean view, as that's where it's noisiest. An exceptional improvement that would help this hotel would be to replace the windows with soundproof ones. I hope the owners take this recommendation into account.

10/10

Exceptional

09 Jul 2026

Carolina

Amazing staff! Super clean super close to everything.

4/10

Poor

26 Jan 2026

Thomas

Elevator not working
USB port in wall in room didn’t work
No guests allowed in room or pool area. TV or remote did not work. One soda machine that only takes coins. No paper money. Hotel staff could not make change for me. No ice machine. Fancy rainfall shower head not so good. Sparse flow of water. Not much of a rainfall. VERY NOISY as it is on Main Street. Very loud traffic. Full service spa??? False advertising. No spa. No hot tub like the picture shows. My room looked nothing like the pictures. Room smelled like moist clay. Smell absorbed in all my cloths.
No restaurant. Again false advertising.

Pros
Seems to be clean enough.
Convenient location.

I guess you get what you pay for.

Partner

10/10

Exceptional

06 Jan 2026

Nathalio

Muy limpio todo. El personal muy amable

Leisure Partner

10/10

Exceptional

02 Sep 2025

Daniel

Great place to stay Exelente 100 recommend

Business_and_leisure Family_with_children

6/10

Pleasant

27 Jul 2025

Adrian

Read the reviews ! I gave it chance… yes they have you sign a waiver for almost anything and want to charge you for everything as well. The receptionist gave me a walk-through through my room, letting me know that the TV does not work and the fan has a slight delay. The next day I left my room and I came back and my key didn’t work and she continued to blame me because it was something magnetic that made it not work. The second night I took a shower and the water came out out of the shower and spilled all over the restroom, looking like a flood towards the exit then her telling me it was because the shower head was not placed correctly, but that wasn’t my fault. Another thing is if you get a junior suite it’s facing towards the highway and it’s very loud at night, mind you the AC was having issues turning off in the middle of the night. Also the glass on the roof top was not was it looks like, it’s not maintenance well. Overall, it is a cute hotel staff at the pool are nice and attentive.

Leisure

2/10

Poor

06 May 2025

Eleazar

This hotel don't have to be in the catalog of Experian....this is on of the worst hotel I ever stayed....is only wifi on the lobby where the reception is....they make you sing to many rules for staying there...we are getting away and we get to the same road... rules rules and more rules,they are on a wrong business is like you staying on a government building....we have to paid $550 for a blanket we drop a Popsicle and they charge us....I wasted my points on a crappy hotel

Leisure Partner

2/10

Poor

29 Apr 2025

Carlos

Horrible

2/10

Poor

01 Apr 2025

brenda

Si quieres tener una experiencia única lidiando con staff grosero, dormir escuchando la carretera en lugar del mal y tener cargos extras firmando sus restricciones, hospédate en en este hotel. 🙂‍↕️
Agendamos una habitación como la primera foto y al llegar nos colocaron en una habitación con vista a las escaleras, sin luz, la tele más pequeña que vas a ver en tu vida, un AC que no se siente.
Al notificar a la recepcionista, no sabía qué hacer, lucia de mal humor, ni si quiera un hola. Al final su manera de arreglarlo fue queriendo hacer un cargo extra, y echando la culpa a expedía, hasta que insistí nos la enseñó y ¡oh sorpresa! Nos enseñó otra habitación, argumentando que la habitación que quería estaba ocupada, lo cual pudimos confirmar el día siguiente que era mentira ya que saliendo vimos a al staff de limpieza con ese cuarto vacío.
☀️La ubicación: es por Zicatela, pero en la parte de la carretera, la cual se escucha mucho el ruido de la calle.
☀️Instalaciones: nuestro cuarto como mencioné, no se parecía a las fotos, y cuando quisimos tomar una ducha se fue el agua en todo el hotel, tuvimos que irnos por esta razón.
🚫Cargos extras: Nos dieron un tour por el lugar y en las fotos en su página web salía una área de SPA, nunca nos mencionaron que era costo extra. al llegar ahí no había nadie, sólo vimos a un policía que me saludó. Al entrar al jacuzzi la recepcionista nos siguió y nos cobró 1000 pesos por 30 minutos.

2/10

Poor

20 Feb 2025

steven

The ONLY POSITIVOS Here are Miguel at recepción y Raúl en SKY Bar! I've been a cliente at this hotel for Over 7 years, it's getting run down y other than Miguel, Raul y The maintence guy, None of the recepción staff Have a Cluel...
Two visitas in a row like This y Now, After being a guest for 7 Years... I'M NOT COMING BACK 🙄🔥👎😎🇲🇽🖖

8/10

Excellent

21 Nov 2024

Rene

La estancia fue muy amena.
El hotel se disfruta mas para estar solo para dormir. Las habitaciones son pequeñas pero lo que falta es un mini refrigerador para guardar bebidas. Además de un lugar para tender la ropa.
Esta muy bien ubicada la propiedad, facilidad de acceso y cerca de muchos puntos de interés.
Hay un restaurante pero no estaba en funcionamiento.
La piscina o alberca esta muy bien, le falta un poco de mantenimiento pero la disfrutamos a lo grande.

Leisure Family_with_children

6/10

Pleasant

19 Aug 2024

Alejandra G

El hotel está muy bien ubicado a unos pocos metros del mercado de Zicatela. La fachada se ve muy bien.
La playa está más lejos de lo que se comenta, hay que cruzar la avenida (no hay semáforo), y caminar por calles empedradas para llegar. No es muy accesible para niños o adultos mayores.
A la entrada hay una subida muy empinada y puede ser un poco peligrosa y resbalosa cuando llueve. (no es muy accesible para adultos mayores)
La alberca es más pequeña de lo que parece en las fotografías, pero tiene muy buena vista hacia la playa y las botanas y bebidas del bar, están bien.
La primera tarde la alberca estaba llena y permiten tener alimentos adentro, esto da una apariencia de que está sucia.
El restaurante esta fuera de servicio, y dicen que hasta nuevo aviso.
El spa es muy pequeñito y está junto a la lavandería, tomé un masaje que me pareció un poco caro para lo que fue y al final llegaba aroma de la lavandería como drenaje.
El personal es amable en general, pero a la persona que esta en recepción le falta mucha capacitación de atención a cliente.
Al momento de cobrarme hubo una confusión y me decía montos diferentes a los que tenía en mi reservación.
Cuando ya estaba \"lista\" mi habitación no era la que yo reservé. Y se tardaron aún más en limpiar la que si reservé. Supuestamente el horario de check in era a las 3 y yo pude estar en mi habitación a las 5.
Aunque está muy céntrico, tiene muchas oportunidades. No regresaría pronto.

Friends_and_family Family

8/10

Excellent

18 Jun 2024

Simon

It's good,the staff was nice and call for me cabs.

10/10

Exceptional

31 May 2024

Julio

Hotel muy limpio con una ubicación excelente, cerca a la playa de Zicatela y con un personal muy amable.

6/10

Pleasant

07 Apr 2024

Gabriela

Overall ok,but a bit expensive for what it was. No hot water, luckily it was hot enough to be ok. One thing I did appreciate was that we could use pool even after we checked out.

Leisure Family_with_children

4/10

Poor

17 Mar 2024

Sofia

The towels were super old, I mean super OLD. Part of a window was covered with a piece of carton. No toilet paper was available at time of check in. We had to ask front desk for it. Furniture it is ready for recycle. The only great thing about the hotel is the pool and the barman. He a super host.

Business

2/10

Poor

16 Mar 2024

Carlos

Terrible lugar

El servicio fue terrible, las instalaciones están sin mantenimiento, el aire acondicionado no servía, las losetas de la piscina están rotas y causan accidentes. No se hacen responsables de nada. Muy mal servicio.

Friends_and_family Family

4/10

Poor

27 Feb 2024

Sue

It is not easily accesible to the beach. There is no restaurant although they advertise a restaurant. We were charged 50 pesos for ice to take to our room. It is right on the 200 highway. So super busy and dangerous and loud.

Leisure Partner

2/10

Poor

15 Feb 2024

Cameron

Staying here was an absolute nightmare, starting from check-in to the process and now to the process of refund from Expedia. There was no concierge at time of check-in, I had to wait 15 minutes of which I was just trying to drop my bags off to make a dinner/salsa class with friends. When given a room key I had no door handle and the room key didn't work. Then the concierge told me I'd have to get them every time to access my room (not acceptable) I went out for the evening then returned. There was no hot water(the purpose of me booking a hotel in Mexico) then there was also no internet access in my room - the staff had to give me backend access to their private network which I could only access in their lobby. I then shower and go to use the most disgusting hotel towel I've ever seen. At this time it's around 2am that I fall asleep to be awoken at 6am from some of the worst road noise I've ever heard. I vacated the hotel by 7am informing them I'd be requesting a refund through expedia. Now that process has also been a disaster. Expedia hasn't been able to reach the hotel for days, then upon doing so the hotel hung up on them. Expedia is informing me they can't issue any refund unless from the hotel. How this property is listed on Expedia is mind boggling. I have photos and videos of all I experienced and both the hotel and Expedia couldn't care less. Do not book this hotel if no matter the price.

Leisure Self

10/10

Exceptional

10 Dec 2023

Marco

Cumplen con lo que proponen, excelente opción. Muy cerca de Zicatela, algo alejado de la punta

10/10

Exceptional

23 Nov 2023

Edwin

It was a quiet room amd the bed was one of the most comofrtable ones my wife and I have slept on.

Leisure Partner

4/10

Poor

26 Oct 2023

Yasmin

The hotel was falling apart needs a lot of work done. Wouldn’t stay there for the price I paid.

Leisure Family

4/10

Poor

15 Oct 2023

Marcin

Service wasn't the greatest. Before arriving at the hotel I asked for three towels, to the pool and the shower. That wasn't prepared. Fur to the fact that the balcony door didn't close it was very noisy in our room. Shower drain cover completely loose. I reported these issues to expedia right away. Thankfully Expedia jumped on the ball and told us they will look into this. Day 2 of 7. Expedia told us to wait as they are trying to resolve this issue. All I wanted was to check out early. Anyway, oong story short, the hotel didn't do anything about it, just as Expedia. Nothing was done. Horrible service from both companies.

Business Family_with_children

10/10

Exceptional

20 Sep 2023

Rosario

My staying with This hotel was outstanding I will stay again any time

Leisure Partner

4/10

Poor

02 Sep 2023

Laura

Front desk staff was great. Unfortunately the switch for one of the beside reading lamps was broken, so the light could not turned off!!
I arrived late to the hotel, around midnight because of flight delays. I didn’t notice the switch on the light was broken until I was ready for bed around 1:30am. By then I was in my pjs and very tired and took the decision to not go to the front desk to complain- I didn’t even know if there was another room they could move me too. I put a t shirt over the light and went to sleep. The next day I asked if they could do a late check out - 1 hour- and they asked for 100 pesos. Usually this would have been no problem but I didn’t feel like it was fair since they knowingly rent out a room with a broken light (no way they didn’t know, looks like it has been broken for awhile). Total turn off. Manager said since I didn’t come and let the front desk know at 1:30am there was nothing they can do. Please fix your rooms. Absolutely ridiculous situation.

Leisure Self

10/10

Exceptional

09 Jul 2023

Maria

My favorite place to stay in Puerto

Leisure Family

8/10

Excellent

06 Jul 2023

CRISTINA

Good location and good facilities

Leisure Partner

2/10

Poor

03 Jul 2023

maria

HI t no

Business Friends

10/10

Exceptional

04 Jun 2023

William

Súper friendly staff. New property, very clean. Rooftop pool was nice in the evening with a view of the ocean.

Leisure Partner

10/10

Exceptional

31 May 2023

luis

Good

4/10

Poor

08 May 2023

Sung Eun

Worst hotel - not valuable hotel

1. No WiFi- has wifi but mostly time no conected
2. Shower- no hot water
3. No restaurant- I just knew no restaurant service. Nearly hotel nothing to eat.
4. Big noise from outside

Business

8/10

Excellent

08 Mar 2023

Melanie

The rooftop pool and ocean view from there was amazing!
Bed and pillow were comfortable. Only thing I didn’t like was there were no blankets (sheet only) and bathroom faucet was loose and needs fixed.

Business_and_leisure Partner

8/10

Excellent

25 Feb 2023

Verified traveler

Very cordial and clean. Easy access walking to Zicatela. For sure request a room OFF the street. Our king room fronted the street and the traffic noise kept us awake.

Partner

4/10

Poor

22 Feb 2023

Veronica

The room smell pretty bad coming from the bathroom sewer.
The location is not good at all, it is in the middle of Puerto Escondidos \"highway\", so you can't really walk anywhere.
Don not recommend, I think price/quality ratio is ABSURD.

Leisure Partner

6/10

Pleasant

31 Dec 2022

JOSE

Nothing boutique about the hotel or management. Very disappointing

Leisure Family

4/10

Poor

25 Dec 2022

David

When I went searching for a hotel in Puerto it was important to me to find a hotel with an on-site restaurant, and easy access to the beach front (\"easy access\" does not have to mean on the beach.)

The listing for this hotel clearly stated that there was a restaurant on site, and showed a number of photos of a small but nice looking restaurant. It also says that the hotel is a 6 minute walk to the beach.

Bottom line...NO operating restaurant on site, and the 6 minute walk to the beach includes having to dodge 4 lanes of traffic with NO crosswalks (after that the trip to the beach gets no easier, and ends at the far end of the beach with nothing but sand dunes....

Also, the sliding glass patio door to my balcony had cracks running from top to bottom and fully from one edge to the other. I don't care what country you're in, this is dangerous.

When I talked to the hotel mgr I was told there had been a restaurant, but no more and after a conversation with her and Expedia there was agreement all around that I deserved a refund. I checked out after just one night, and have yet to receive any of the agreed upon refund.

I want to note that I've been travelin in Mexico for 20 years, and you always have to expect a surprise along the way, but this was nothing more then purposeful deception, no traveler deserves that...

Note that the hotel has now updated it's listing on Expedia, but beware of other potential surprises....

Leisure Self

8/10

Excellent

01 Oct 2022

Erik

The staff was awesome
Nice clean rooms

Only downside is that there’s no hot water

I’d stay there again

Self

6/10

Pleasant

18 Sep 2022

Armando

Nice hotel with nice staff within walking distance to Zicatela beach. Unfortunately I never had warm water to shower with even after waiting for it for more than 5 mins. I was told by the front desk staff that it take a long time for it to warm up. I dont know but it must be more than 15 mins which is not very environmentally friendly or pleasant for guests. The other thing is that no towels are lend to use outside of the hotel like the beach for example. Other than that its a nice newer hotel.

Leisure Self

8/10

Excellent

10 Sep 2022

Evelyn

It was walking distance from Zicatela Beach and near an Oxxo for late night essentials. A pizza place opened up the day we left, so if you’re tired and unsure of what to eat, options are a pizza place to the right and a taco joint to the left.

Leisure Partner

10/10

Exceptional

25 Aug 2022

Michael

It would be nice to have nicer restaurants nearby instead of a 10 minute walk.

Leisure Partner

8/10

Excellent

13 Aug 2022

Hector

Nice hotel

Leisure Partner

10/10

Exceptional

09 Jul 2022

Alejandro Torres

Super nice rooms, various beaches nearby. Nearby food and local shops available. Super friendly staff and local people!

Leisure Partner

6/10

Pleasant

05 Jul 2022

Amit

The hotel is on the main road and because of that the rooms are pretty noisy.

Partner

10/10

Exceptional

26 Jun 2022

Andrea

Very pleasant staff and environment.

Leisure Friends

10/10

Exceptional

23 May 2022

Audrey

Excellent, i recommend

Business_and_leisure Self

10/10

Exceptional

14 Mar 2022

Cynthia

Everything was amazing except for the tile around the pool which is very slippery

Leisure Friends

6/10

Pleasant

01 Mar 2022

Hannah

Hotel was extremely conveniently located to Zicatela (walking distance) and La Punta (quick taxi ride). Also, since there are no Ubers, the staff easily called taxis for us as needed. Staff was great. Room was solid - no frills, but clean and comfortable.

Leisure Friends

8/10

Excellent

05 Feb 2022

Senne

Nice stay

Really nice stay! Nice bed, clean rooms and very nice pool! Only downside is the noice at night, because it’s located next to the main road.

Self

8/10

Excellent

03 Feb 2022

Stephanie

Great stay

Enjoyed our stay. Diego was very welcoming and accommodating. We had an issue with the toilet leaking upon arrival so they moved us into another room. Overall, we were happy with our stay. Great view from terrace- with pool very nice.

Partner

6/10

Pleasant

29 Dec 2021

S

Hotel is fine - but staff rather unfriendly and unhelpful and location requires walking on some dark or busy roads at night even to go to local beach-front. Rooftop pool is very good place for sunset however.

Partner

10/10

Exceptional

20 Dec 2021

Ehsan

The Staff is amazing! The rooms are super clean (cleaning service daily). I hurt myself on a bike the first day and they were super helpful, brought me ice and towels. Theyve been helpful with recommendations etc. A small issue would be the swimming pool filtration can be heard in one of the rooms directly below it and the laundry service is a lot compared to other laundry services fairly close by. Oh and there's an amazing taco place right beside. Overall though, great experience staying at the DC.

Leisure Partner

6/10

Pleasant

17 Dec 2021

galilea

El hotel es bonito, pero la limpieza no tan bueno nuestras cams tenian tierra, nos dieron toallas feas

Leisure Family

8/10

Excellent

30 Nov 2021

Roman

the stay was very good. relaxing bed, nice shower with hot water. everything was clean and the hotel was not far away from the beach and centro. the wifi was terrible.
a little bit to expensive.

Leisure Friends

4/10

Poor

07 Nov 2021

Rob

no WiFi, despite what was advertised. very limited water. pool not very clean, no refrigerator. room was otherwise very nice.

Leisure Partner

8/10

Excellent

05 Oct 2021

Lindsey

Las camas son cómodas. Había una vista del mar de mi habitación. La alberca estaba limpia y la vista era increíble. Hay un restaurante con deliciosa comida por unos 100 pesos.

Leisure Self

10/10

Exceptional

19 Aug 2021

Verified traveler

That the Hotel has ENGLISH Speaking Reception/Staff and they are very friendly and informative. Mique was especially helpful and eased our intro into Puerto Escondido.

It is a Boutique Hotel that was very enjoyable.

Accomodations were simple, clean and EuroModern and given it is in Mexico, well managed and maintained. Worth a first and second look by first-comers to PXM.

Business_and_leisure Family

6/10

Pleasant

24 Jul 2021

Verified traveler

Pro:
friendly staff.
walking distance to Zicatela beach which is surf spot, restaurants, etc.
property seems newer and simple/modern

Con:
couldn't connect with Wifi inside the room at all, and had to go outside the room every time when I needed.
There is construction going on next to the property and the workers start playing loud music from 8am, which was fine with me, but just to note.

Leisure Partner

6/10

Pleasant

14 Jul 2021

Daniel

Stay elsewhere; riddled with issues

Whether it was the musty smelling room or the ratty/tattered linens, this hotel does not warrant the price. The rooms look out on a busy highway so there's loud road noise all night. The rooftop pool was nice (although needed a cleaning). Despite the offer of free coffee in the morning, don't be fooled; they charge for milk. They have a ridiculously complicated system for checking out towels and their pages-long list of rules are heavy handed and make for a too-long checkin. Lots of other options nearby.

Partner

10/10

Exceptional

13 Jul 2021

Verified traveler

This was a very clean easy to find place to stay. Miguel at the front desk was an incredible host and made our stay comfortable. He was VERY helpful and kind and made us feel right at home. There is a lot of street noise but the hotel itself is very clean and the pool is wonderful.

Leisure Family

8/10

Excellent

12 Jul 2021

Verified traveler

Staff was friendly and very helpful. Convenient location but not near the crowds.

Leisure Self

10/10

Exceptional

20 Apr 2021

MARIO

Good for the price

Clean and convenient
Nice pool
Close to Zicatelas bars and clubs
Nice staff

Friends_and_family Friends

10/10

Exceptional

03 Apr 2021

Verified traveler

Excellent! From the outside view of the building to the comfortable bed. I was hoping to get a room with a view but was not possible; but did not miss it after seeing the great view from the roof top pool area. Staff was very friendly & helpful. Restaurant service excellent as week as their food. I was very happy to have selected this hotel on my first visit here.

Leisure Self

10/10

Exceptional

31 Mar 2021

Andrew

An unexpected oasis

Great change of pace from roughing it in rustic beach accommodations for the week before. Solid wifi, good (and hot) shower, and comfy bed. Rooftop pool and hot tub was icing on the cake - making a great place to enjoy the sunset.

Self

10/10

Exceptional

15 Mar 2021

Verified traveler

Really nice hotel in Zicatela área, close to the beach an a local market. It’s clean and have a beautiful view from the swimming pool. The only problem is the noise from the streets that you can hear in your room.

Leisure Friends

8/10

Excellent

06 Mar 2021

Gina

Yes, it’s loud from the freeway but it’s clean, modern and convenient. You can walk to Zicatela beach in less than 10 minutes and all manner of restaurants as well.

Partner

8/10

Excellent

04 Mar 2021

Gina

People are kinda harsh to this place, but it was just fine. No, it’s not on the beach but it’s a pretty pleasant walk down onto the strip for anything you need. Yes, the front rooms are definitely noisy because of the highway, só book accordingly. The service was ok and there’s really no bar or restaurant, but I eat out all the time anyway so didn’t care. I cared that it was clean and modern and convenient.

Partner

4/10

Poor

16 Feb 2021

Verified traveler

It was nice and clean, the air worked well. But it was supposed to be 1.5 km from the airport. It's actually more like 20 km. It is supposed to have a bar. That's an outright lie. It's supposed to have a restaurant. It's actually a comedor. It only serves breakfast, from 8 to 12. No menu like most comedors. They recite a very very short list of things they serve, like all comedors do. If you expect a restaurant, you'll be disappointed.
My guess is that this establishment is owned by east Indians, who are world famous for lying and stretching the truth, in order to get you there. And then it's too late.

Self

10/10

Exceptional

06 Feb 2021

John

Loved it here

Partner

10/10

Exceptional

06 Feb 2021

John

Loved this hotel. Very clean and comfortable beds. Hot showers and a very beautiful sunset pool view on top of the roof. Breakfast is delicious

Partner

10/10

Exceptional

05 Feb 2021

John

Love it here

Partner

4/10

Poor

04 Feb 2021

Melissa

Good location but bad service

The service was very very bad.
I fell from my scooter trying to park it, because they didn’t have a ramp and no one from the staff came to help.
No hot water, I always had to look for someone to help out in the front desk.
Whenever I asked for something they would comment sorry I don’t know or they just wouldn’t bother.
In general I didn’t have a good time there.

Self

10/10

Exceptional

07 Dec 2020

Amy

My family and I stayed over 5 days and we absolutely loved it! We are very pleased with the service in general. Staff was very nice, clean, and helpful. They went above
And beyond

Leisure Family

8/10

Excellent

13 Mar 2020

Carolina

The hotel was nice but the description said front beach and the hotel it is not in front the beach at all

Partner

10/10

Exceptional

21 Feb 2020

donna

stay here

Great stay. Friendly staff, clean and a good restaurant. Girls in kitchen we're fantastic. A bit of a walk from downtown but worth it.

Partner

10/10

Exceptional

02 Jan 2020

Verified traveler

Great hotel with a nice pool

Great little hotel with a nice pool. Service was great, bed was comfy.

Partner

10/10

Exceptional

01 Jan 2020

Verified traveler

A great option in Puerto Escondido

The staff at Hotel DC is exceptionally friendly and accommodates all requests with a big smile. The property is new and features contemporary design, which is rare in PE. Our room - Zicatela-had a lovely balcony with an ocean view, although you also get to see the main road on which the property is located. There is a cute pool and bar on the top floor- nice place to see the sunset. My only criticism is that the room could have used more places to put your stuff-drawers, shelves, etc. Overall though, a lovely experience.

Partner

6/10

Pleasant

17 Sep 2019

Flavien

If you want to sleep, go somewhere else

+: service from reception staff
swimming pool with a nice view
recent and clean hotel
you get a taxi in 3mn
-: very noisy due to the road just next to the hotel
when I asked to change rooms because I couldn't sleep in the one I had booked with an ocean and therefore road view (la punta), they gave me another one with a view on a corridor (tierra blanca) and refused to give me back part of the money, arguing that the two rooms were at the same price. I just checked, the one with the ocean view is 50% more expensive. When I complained, they offered me the free breakfast, which accounts for ~10% of the difference in price.
And be prepared to pay for everything as extra: hot chocolate, fruit, a 2nd glass of (not fresh) orange juice; these are all not included in the breakfast...
There aren't many places to store things in the room
Don't take your breakfast inside the restaurant, there is no AC and it's a sauna. You can take it outside in the small court.

Self

10/10

Exceptional

10 Dec 2018

Verified traveler

Hotel has a great ocean view an roof top
Hotel is not far from popular beaches in the area

Leisure Partner

10/10

Exceptional

22 Jul 2018

Verified traveler

verey good hotel!!

verey nice, clean, the staff is verey nice to the gests

6/10

Pleasant

02 Aug 2026

Luis

Excelente ubicación

6/10

Pleasant

28 Jul 2026

Mara Cecilia

El hotel estaba limpio y el servicio fue bueno pero la primer noche se fue la luz y por lo tanto no funcionó el aire acondicionado así que fue imposible dormir.
Y solo pudimos utilizar la alberca una vez por que el resto del tiempo estuvo en mantenimiento.

10/10

Exceptional

28 Jul 2026

JAVIER

Muy buen hotel súper recomendado

6/10

Pleasant

24 Jul 2026

Maria Fernanda

No me encanto buscaría otras opciones.

10/10

Exceptional

03 Jun 2026

LUIS FERNANDO

Hbaitacion limpia , personal atento, buena ubicacion

Friends

2/10

Poor

24 May 2026

Julio

FUE UNA EXPERIENCIA REPUGNANTE. La alberca era un completo foco de infección y bacterias; se notaba abandonada desde hace muchísimo tiempo. Tenía lama acumulada, el agua estaba totalmente verde y hasta había insectos nadando ahí. Honestamente daba asco acercarse. El personal, además de brindar un servicio pésimo, actuaba con indiferencia total ante las quejas. Y para rematar, las instalaciones del hotel no tienen absolutamente nada que ver con las fotos que publican; todo se ve viejo, descuidado y en condiciones deplorables. Una decepción total y un lugar que definitivamente no recomendaría a nadie.

Family

2/10

Poor

20 May 2026

Norma

La alberca estaba sucia y no tenía algún letrero de señalización de fuera de servicio!

Family_with_children

10/10

Exceptional

23 Mar 2026

Jesus

Buena atencion

10/10

Exceptional

04 Mar 2026

FREDY

excelente ubicacion, el personal muy atento

Self

10/10

Exceptional

08 Feb 2026

Rafael

Excelente habitación

Leisure Partner

4/10

Poor

01 Feb 2026

Jose Antonio

Mucho ruido. Y poco limpio

6/10

Pleasant

24 Jan 2026

Rocío Nieto

El personal que nos recibió tenía un aspecto descuidado, cuando nos mostró las habitaciones estaba platicando con otro de sus compañeros y mantenían una conversación poco adecuada

Leisure Family_with_children

8/10

Excellent

12 Jan 2026

Angel

La ubicacion

Friends_and_family Family

10/10

Exceptional

20 Dec 2025

Juan Pablo

Muy accesibles los precios en el bar, buen servicio por parte del personal.

Leisure Partner

10/10

Exceptional

08 Dec 2025

Ruben

Todo

Friends_and_family Family

6/10

Pleasant

02 Dec 2025

Maria de los Angeles

El hotel es pequeño pero bonito, la zona es accesible y la playa está cerca, cruzando la calle, la alberca es hermosa y el ambiente tranquilo para parejas, familias, amigos.

Leisure Family

10/10

Exceptional

23 Nov 2025

Jessica

Habitación limpia, cómoda, amplia con lo necesario.

10/10

Exceptional

23 Nov 2025

Ana

Limpieza

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