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Hotel Santa Cruz Punta Zicatela

Puerto Escondido · Mexico

Alejandro Cardenas Sin NumeroView location

6.4/10Good51 Reviews
Cleanliness6.4/106.4
Service7.2/107.2
Comfort6.0/106.0
Condition6.2/106.2
Amenities7.0/107.0
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Photos are not available for this hotel yet.

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Santa Cruz Punta Zicatela

With a stay at Hotel Santa Cruz Punta Zicatela in Puerto Escondido, you'll be a 3-minute drive from Zicatela Beach and 5 minutes from Punta Zicatela. This hotel is 3.3 mi (5.3 km) from Puerto Angelito Beach and 3.3 mi (5.4 km) from Carrizalillo Beach.

Make yourself at home in one of the 12 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads. Featured amenities include a 24-hour front desk and ATM/banking services.

Popular amenities

Free WiFi
Concierge
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No elevators Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 9:00 AM to 10:00 PM.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • Property Registration Number HSC2211185L0
  • Minimal age
    18
  • Spoken Language

    English

    Spanish

Nearby attractions

Zicatela Beach 0.3 km / 0.2 mi
La Punta Beach 0.4 km / 0.3 mi
Zicatela Market 1.5 km / 0.9 mi
Punta Zicatela 2.5 km / 1.6 mi
Stone Arch of Zicatela 2.5 km / 1.6 mi
Marinero Beach 3 km / 1.9 mi
Commercial Walkway 4 km / 2.5 mi
Principal Beach 4.2 km / 2.6 mi
Puerto Angelito Beach 5.3 km / 3.3 mi
Carrizalillo Beach 5.4 km / 3.3 mi
Benito Juarez Market 5.4 km / 3.3 mi
Playa Coral 6 km / 3.8 mi
Bacocho Beach 7.3 km / 4.5 mi
Laguna de Manialtepec 22.7 km / 14.1 mi
Puertecito Beach 25.4 km / 15.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Santa Cruz Punta Zicatela

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Santa Cruz Punta Zicatela

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Santa Cruz Punta Zicatela

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Santa Cruz Punta Zicatela

6.4
Good
51 Reviews
Cleanliness
6.4 /10
Service
7.2 /10
Comfort
6.0 /10
Condition
6.2 /10
Amenities
7.0 /10
20 reviews shown
10/10
Exceptional
22 Feb 2026
Joshua
Room was clean, spacious, comfortable! Something that stood out was how fast the AC unit would work and get cold instantly! Would definitely recommend this hotel to friends and family! Also in a great neighborhood/location in la Punta Zicatela
Self
6/10
Pleasant
03 Feb 2026
Mario
The room was OK for the price but the front desk was not staffed when we returned from eating after a late check-in. The entrance door was locked and it took 10 minutes before staff returned. The pool water looked rather uninviting but we were at the beach so that didn't matter to us but we never saw anyone go in ;-).
Partner
2/10
Poor
19 Feb 2025
Victor Daniel
Pesimo, si pueden evitenlo
2/10
Poor
21 Jul 2024
marina
How to start!! I wanted to take a hotel to take a break from traveling in an rv thought the panamerican, have a hot shower, some wifi to watch a movie and jump in a pool.
The wifi didnt work inside or outside the room, the pool was disgustingly dirty with hair and oil, the outdoor shower wasn’t working either. The bathroom flooded so the floor was wet at all times. The hot shower didn’t work at all. The sink was on the toilet so it was gross to wash your teeth lining on the toilet and nowhere to put your toothbrush but there. the curtains where transparent so every light at night was in my face. The sheets were stain with dirt and blood. The bed cover was so thin that i was cold and i ask for one more cover and they didn’t want to give me extra. The stairs were always wet and dirty. The staff was not friendly or nice or helpful, grumpy faces at all times. When i see a four star hotel i expected much more. I would like my money back. DONT FALL ON THIS SCAM HOTEL!!!
8/10
Excellent
29 Jul 2023
RODRIGO RAFAEL
Everything was amazing, great staff, hotel was clean, near the beach, everything was great except for the fact that one night I woke up at 3 am and there was a couple making out and being loud, I couldn’t see much but that in particularly bother me, because they where in a public area.
Leisure Self
8/10
Excellent
16 May 2023
Heberto
This hotel is within ghost spots : dining , bars and beaches. Pleasant staying there!!!
Leisure Friends
6/10
Pleasant
21 Apr 2025
HUGO
Está muy bien ubicada, en la zona de Punta Zicatela.

Solo que la habitación que me dieron, el baño estaba muy pequeño.

El aire acondicionado muy bien !!!
Leisure Family
8/10
Excellent
02 Feb 2025
Victor
Las instalaciones en muy buen estado
Solo la alberca que está un poco sucia pero lo demás muy bien
2/10
Poor
08 Jan 2025
Valeria
Me dieron otra habitación que no era, pedi en planta baja por mi abuelita y me dieron habitación 4 planta baja y al hacer chekin me la cambiaron a una en el segundo nivel, y mi abuelita tuvo que subir muchos escalones y dije que no la quería y el joven muy grosero me dijo que ni modo que era esa o me regresaba mi dinero y me llevara a mi abuelita de 85 años a otro hotel, eran la 2:00am
Leisure Pet
6/10
Pleasant
03 Jan 2025
Libertad
Es pequeño lo necesario para pasar la noche solo que hay mucho ruido externo
8/10
Excellent
13 Dec 2024
RICARDO
Agradable la estancia, cuenta con todos los servicios, efectivamente el internet es malo intermitente y la alberca sin aseo por lo mismo no la utilicé, pero la ubicación excelente para pasarla bien en Punta Zicatela caminando por estar en la calle principal de esa zona, si vas con amigos muy buen lugar, limpio, aire acondicionado helado, estacionamiento en calle pero suele ser una zona tranquila, hay tienditas al lado, fue suficiente para descansar, el baño no es tan privado por ser una habitación pequeña pero en general la habitación buena.
Leisure Friends
6/10
Pleasant
17 Oct 2024
Diana Paola
El flujo del gu intermitente sin aviso y se le tenía que pedir a la recepciónista prender la bomba, deberían avisar antes o poner un horario y que en más de una ocasión la prendían y apagaban el agua sin avisar.
6/10
Pleasant
29 Sep 2024
Miguel
El hotel bien ubicado, cerca de la playa y lugares en donde comer o beber algo para pasar un momento agradable. El personal muy amable. El agua de la alberca un tanto sucia que no se antojaba meterse.
Leisure Friends
6/10
Pleasant
29 Sep 2024
Israel
Creo que deben d exponer énfasis en servicios y la limpieza profunda. Sábanas manchadas
Leisure Family
2/10
Poor
22 Sep 2024
Oscar z
Precio-calidad sucked
Quite disgusting
Leisure Family
4/10
Poor
25 Jul 2024
Gustavo Eduardo Franco
Xxxx
10/10
Exceptional
23 Jun 2024
Sallely
Lugar económico para hospedarse
Leisure Friends
6/10
Pleasant
19 Apr 2024
LUIS

Gracias

Servicio impersonal, detalles en el interior lo hicieron incómodo
Business
6/10
Pleasant
06 Mar 2024
Thania
Desde que se aperturo me quedo en el hotel por razones de trabajo. Al inicio todo bien, despues en cada visita fue decayendo. El concepto es bueno, pero no le dan el mantenimiento adecuado. En esta ocasion tardo demasiado en salir el agua caliente (o no salio) y eso provoca desperdiciar bastante agua, basandose que tiene un concepto ecologico por su baño y sus amenidades. El agua de la alberca se notaba turbia. Espero que puedan cuidar esos detalles, para que vuelva a ser el hotel de un inicio.
Business_and_leisure
10/10
Exceptional
11 Jan 2024
Mariana
Excelente estancia y lugar, la gen te muy a amable

Location & surroundings

Hotel Santa Cruz Punta Zicatela
Alejandro Cardenas Sin Numero, Santa María Colotepec, Mexico

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