Name: Franschhoek Boutique Hotel
Address: 6 Daniel Hugo St, Franschhoek, 7690, ZA

10/10

Exceptional

24 Jun 2026

waqar

Excellent location. Spacious and comfortable room. Enjoyed our breakfast. Very friendly and courteous staff

Friends_and_family Family

8/10

Excellent

19 Feb 2026

Mohsin

Rooms were good, breakfast was good, staff were brilliant!

Self

6/10

Pleasant

18 Feb 2026

Martin

The rooms were a bit dated, breakfast was just ok and trouble with steps for luggage.

Friends_and_family Friends

6/10

Pleasant

10 Jan 2026

Nivek

The room was beautiful with a lovely view. The breakfast could use some variety and freshness. The service was lovely and staff very polite. Overall a good stay.

Partner

10/10

Exceptional

27 Nov 2025

Francois

Clean, beautiful, charming, great view and great service

Leisure Partner

10/10

Exceptional

20 Nov 2025

philip

Excellent hotel, perfect location, amazing staff

8/10

Excellent

29 Jun 2025

Carly

Great but issues with late check-in

The only slight negative about the stay was that we came to check-in (having previously dropped our bags off) at about 7pm, to be met by confusion and the hotel being almost closed for the night, which was a bit disconcerting. However the room and the setting is fantastic, with the decor and the additions in the room all adding to a lovely experience. Breakfast and the service there was also very good.

Self

6/10

Pleasant

26 Jun 2025

Verified traveler

Maybe it's not for us..

Strategically located in the town center of Franschhoek and cosy room with a fireplace and ceiling fan. These are probably the only good things I can say about the hotel. The rest are just average or below. Despite our 2 pax 2-night stay, the policy of the hotel is only providing 1 bottle of drinking water of about 600ml. I had to ask the staff for a refill on the 2nd day which was declined initially but offered after about an hour or so - presumably the staff on duty need clearence from the management. It's just mean. Other not so nice experiences - puddle of continuously soaking wet fake grass to cross from the reception lobby to the rooms, brown rust like residure in the kettle (to be fair, the staff did help clean it spotless after I complaint), cheap plastic wine opener that broke upon first use, confusing signage with flights of stairs to climb - arriving first time, it's a real challenge dragging a big suitcase around to locate the reception looking for assistance, balcony door that only open one side, bathroom sliding partition that looks like it can be open fully but stuck halfway... it's a property that has great potential but not really feel like it's worth what we have paid for.

Partner

10/10

Exceptional

25 Mar 2025

Paul

Great location

Great place to stay if visiting Franschhoek. It had off street parking and is located in the centre of the main part of Franschhoek. Room was very clean and spacious.

Partner

10/10

Exceptional

03 Mar 2025

Paul

Very nice hotel in the centre of Franschhoek, good breakfast, very friendly staff.

Friends_and_family Friends

10/10

Exceptional

02 Feb 2025

Verified traveler

Awesome hotel!

Amazing location, views, and beautiful room! Definitely coming back!

Partner

6/10

Pleasant

04 Jan 2025

Gregory

Nice but a little dated-needs renovation. More like a 3*

Leisure Partner

10/10

Exceptional

21 Nov 2024

Lee

High quality boutique hotel

Beautiful boutique hotel right on the centre of town, high quality rooms and very safe as a lady on my own

Self

10/10

Exceptional

20 Jun 2021

Deon

Best location in Franchhoek

Second time for us and as enjoyable as the first time.

Partner

10/10

Exceptional

13 Apr 2021

Lynn

Stunning piece of pardise

Amazing hotel with gorgeous room and views. Conveniently located within walking distance of gourmet restaurants and shops

Partner

10/10

Exceptional

27 Dec 2020

Verified traveler

Friendly staff, beautiful rooms with a view. Had a wonderful stay

Friends_and_family Family

10/10

Exceptional

11 Mar 2020

Verified traveler

Celebrating my sister's 55th birthday

The staff were very friendly and did everything to make iur stay soecil and memorable. Jolanda at the Reception Desk recommended excellent places to dine and went out of her way to help us.

Friends_and_family Family

10/10

Exceptional

20 Feb 2020

Dorothy

Central location, comfortable room, excellent breakfast and reasonable price. What more could one want?

Leisure Family

10/10

Exceptional

11 Feb 2020

JS

Absolutely fantastic location in the centre of Franschhoek with great access to all the town has to offer.
The rooms are luxury standard with amazing views
The staff are really friendly and give a real personal feel to the hotel and will advise on places to eat and things to do and will also help with reservations if needed
Breakfast was great and the check in and check out process was seamless.
We would definitely return!

Leisure Partner

6/10

Pleasant

05 Feb 2020

Tony

The hotel rooms are excellent and well appointed, the type of accomodation is a little missleading its more like a 5* Motel in the middle of town than a relaxing retreat. Staff were excellent and room was extremly clean and comfortable but almost no recreation facilities and built above a car park in the middle of town. I had an unfortunate week with constant power cuts which were across town not just this hotel due to load shedding. We also had a day were local boys stole water pipes so no water in the room for shower etc. Management fixed within 4 hours which was a good result.

Leisure Self

10/10

Exceptional

05 Feb 2020

Verified traveler

Beautiful 12 room boutique hotel in the center of town. Views from the hotel are stunning and the staff is extremely accommodating. Wish we could have stayed longer!

Leisure Partner

6/10

Pleasant

31 Jan 2020

Britt

The staff was just off. Felt pushy with reservations from the beginning. The breakfast staff was wonderful and the room was always very clean. Just got weird vibes from the front desk staff.

Leisure Partner

8/10

Excellent

20 Jan 2020

Verified traveler

Overall this was a very pleasant stay. The rooms are spacious and comfy. The front desk is very polite ans helpful. Everything is clean.

My big negative was the breakfast. There is a continental breakfast laid out which was good, but had nothing hot. We just assumed that was it, until at the end they brought over a hot breakfast menu. At that point we had already eaten enough. Highly suggest keeping the menu at the table to begin. The second day we decided to get hot breakfast but waited 20 minutes for someone to bring a menu. Then 20 minutes later no one had taken our order still and I had to leave. Also a small pet peeve is the menu says enjoy a selection of teas but for breakfast they all cost money even though there is free tea in the room. I ended up bringing mine from the room.

Leisure Partner

10/10

Exceptional

09 Jan 2020

Nicholas

wonderful stay

Loved this hotel, the staff were really welcoming and friendly and recommended places for dinner as we arrived. The room was beautiful, with a free standing bath and views that were incredible. Highly recommend.

Partner

10/10

Exceptional

09 Jan 2020

Michael

Had a great stay.

Had a great stay. Good location near the center.

Partner

10/10

Exceptional

21 Dec 2019

Valerie

would highly recommend

I would completely recommend this hotel. The staff was very friendly and accommodating. My room was spotless and beautiful and the location was in the center of town with great restaurants and shopping just around the corner.

Self

10/10

Exceptional

01 Dec 2019

Verified traveler

Wonderful room and magnificent view. Great staff. Everyone was very friendly and helpful. I will definitely be back!!

Business_and_leisure Self

10/10

Exceptional

30 Nov 2019

KathyTxAggie

The views from our room were STUNNING - of the mountains, trees and flowers. Very large room, wonderful breakfast every morning and staff were very friendly! Safe parking right by the hotel in a lot off the street. The location of this hotel was EXCELLENT for walking through Franschhoek exploring. You can walk to the wine tram easily and restaurants.

Leisure Family

6/10

Pleasant

01 May 2019

Verified traveler

Not a great stay

The pictures don’t really show that these are essentially rooms above shops (very motel-like). The check-in was very cold - no explanation given about the hotel neither did we get any assistance with taking our bags to the room. The rooms are not bad - slightly dark but well furnished. Pillows are terrible - almost non existent. We ran out of hot water on the second day and were offered a dirty room to shower in by the manager (who was very rude to front desk staff). Cleanliness also wasn’t great - there were shards of glass on our room floor. If you’re looking for a hop in-hop out kind of stay this could potentially work for you due to location. But for what we paid, Franschhoek definitely has a lot more to offer in terms of value and experience. I would definitely pass.

Partner

8/10

Excellent

14 Apr 2019

Verified traveler

Great location, good parking facilities, nice mountain view from room, nice breakfast. My only reservations were that I thought the bathroom facilities could have been cleaned a bit better. Also, in our room the bathroom screen doors didn't align properly so that you could see the person in the bathroom through the gaps (which isn't ideal when sharing a room with a friend!). Also, the fridge was very noisy. Otherwise, the hotel was nice and in a very convenient location.

Leisure Friends

10/10

Exceptional

21 Mar 2019

Verified traveler

Gorgeous room, excellent service
Staff went the extra mile to be helpful

Leisure

6/10

Pleasant

11 Mar 2019

Verified traveler

The location is good being right downtown in Franschoek. What we didn't like is that I caught the hotel manager locking himself in our room for 10 minutes and not opening the door after my request. He argued that he was cleaning the room, but he did not do anything in the room, had no cleaning supplies but was checking the content of our luggage. We left the hotel right away since we did not feel save there anymore. I would not recommend the place to anyone.

8/10

Excellent

26 Feb 2019

Sharon

Very enjoyable.

Partner

10/10

Exceptional

26 Feb 2019

Hannah

Rooms were beautifully decorated, very clean and everything you need. Complimentary wine and beer always goes down a treat. Bed was so comfortable. Very spacious room. Very kind people on reception we had arrived a little early and they allowed us to leave our luggage so we could explore. The breakfast was delicious (especially the French toast). Location was amazing literally walk out the hotel into thr centre of town. Unfortunately when we stayed there were huge mountain fires 8kms away from the town but the gentleman working nights was very reassuring as this is something we'd never witnessed. So a special thank you.

Partner

8/10

Excellent

15 Feb 2019

Verified traveler

Great room,breakfast and location. Very nice decor

Leisure Partner

10/10

Exceptional

19 Jan 2019

Verified traveler

Amazing boutique hotel!the staff is super friendly!they offered us a bottle of wine and were very helpful in terms of helping us book dinner places!the hotel is very well located:Less than 1 mn walk to the franschhoek tram office!near 2 exchange bureaus!good breakfast and great views from the room!definitely recommended!

Leisure Partner

10/10

Exceptional

14 Dec 2018

michelle

Everything was perfect. Great breakfast, custom made. Room is really nice with a great view of the mountains. Very comfortable bed. Spacious bath with big tub and nice separate shower. Mini fridge is fully stocked, including wine, all complimentary. Private parking, free wifi. Best of all is location. It is just a few steps away from main street and right where the wine trolly picks up. It couldn't possibly be more convenient!

Leisure Partner

10/10

Exceptional

10 Dec 2018

Matthew

Perfect

Great hotel in the perfect location. We had a wonderful stay.

Partner

8/10

Excellent

08 Dec 2018

Verified traveler

Great stay and location

We had a great two night stay at the Franschhoek Boutique Hotel. The location is fantastic and only a short walk from all the great bars and restaurants in the centre of the village. The staff are great and went out of their way to help us out and they do a mean breakfast!
Only marks down are for the general room condition. We noticed a couple of things that were slightly tired I.e. a damaged cupboard door and a bedside lamp that didn’t work. Neither were show stoppers and shouldn’t detract from a really nice hotel but just prevent it getting the top marks. Would definitely recommend though if you want a centrally located hotel!

Partner

10/10

Exceptional

27 Nov 2018

Thomas

We had a fantastic time in Franschhoek at the Boutique Hotel. Our room was very well kept and had a lovely view of the mountains. The location of the hotel is great - you can explore the Main Street, lots of gorgeous restaurants and you’re in the perfect spot to take the wine tram. (The ticket office is 50m from the front door)
Breakfast was very well managed, with fresh fruit and healthy bites to keep you going, plus a good selection of hot food available to order.
Llewellyn and his team are extremely helpful and want you to have an excellent experience. They sorted taxis, recommended things to try. They know their stuff so be sure to have a good chat and get the local insight.
We had a wonderful time here and would recommend it for those looking to do a good exploration of the cape vineyards and the local areas as it’s a perfect base.

Partner

10/10

Exceptional

21 Oct 2018

Nigel

Perfect hotel for Franschhoek wine district

Perfect location, great welcome, lovely room, fab breakfast. Highly recommended!

Partner

10/10

Exceptional

17 Sep 2018

orly

Great place, awsome staff, perfect location,

It was a great place to stay. The location was perfect, the staff is amazing and the hotel is first class. One of the best hotel we stayed in. We highly recommend this hotel

Partner

10/10

Exceptional

03 Sep 2018

Carol

Lovely hotel

The hotel is located right in the centre. The rooms were lovely and clean and as it was very cold the day we were there, the wood burner was a lovely addition to the room.

10/10

Exceptional

23 Aug 2018

Olivia

Exceptional service!

EXcellent!!!

10/10

Exceptional

30 Mar 2018

Daniel

Best location for the wine tram!

Amazing room, stunning views of the valley, styled really well, contemporary but cosy. Bathroom was amazing, great bath looking out over the valley (if you could use it after the drought!) and best of all 30 metres from the wine tram stop!

Partner

10/10

Exceptional

20 Mar 2018

Verified traveler

Amazing hotel

Beautiful boutique hotel room was stunning and staff were sooo nice and helpful. In perfect location two minutes to Main Street and wine tram location. Can't rate it highly enough just amazing Definetely be back. Thank you again

10/10

Exceptional

01 Mar 2018

Susan

Good quality hotel

Excellent room, large, well appointed, plenty of wardrobe and drawer space. Good bathroom.

Partner

8/10

Excellent

10 Feb 2018

Deborah

Great value little gem

This hotel is incredibly good value for Franschhoek without being ‘no frills’ or a cheap generic chain. The rooms are all individually and beautifully designed and decorated with good bathrooms stocked with good quality products. The views are stunning. Staff very friendly, helpful and polite. Very good breakfast included in the room rate, with small buffet and hot breakfasts cooked to order. Locate is excellent, right in the heart of town and an easy walk to everywhere. The fridge was stocked with wine, beer, soft drinks and water, all complimentary, which was a very welcome surprise. The hotel doesn’t have a restaurant but there are many, many great restaurants in Franschhoek and the surrounding vineyards. Do book in high season though as the restaurants do get busy.

10/10

Exceptional

22 Nov 2017

N

Central, comfortable and charming boutique hotel

Staff were extra friendly and helped us with travel around Franschoek and then onto Hermanus. Breakfast was simple yet very tasty - try the Onassis eggs - yum. If the WiFi doesn’t work just ask reception to reset the router. Only having 6 rooms means the hotel has a super-relaxed feel. I totally recommend staying here when in Franschhoek.

10/10

Exceptional

07 Sep 2017

Nicky

Classy central hotel with a view of the mountains

Nice room with a wood burner in the corner.
Located in the township of Franschhoek.
Well looked after by the staff

Partner