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Chapter House Boutique Hotel

W. Cape-Cape Town-Garden Route · South Africa

Akademie Street, 14View location

9.6/10Excellent114 Reviews
Cleanliness9.8/109.8
Service9.6/109.6
Comfort9.2/109.2
Condition9.4/109.4
Location10.0/1010.0
Neighborhood9.8/109.8
Amenities9.4/109.4
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  • Business hotels
  • Adults Only
  • Luxury collection

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Chapter House Boutique Hotel

Nestled just 300 meters from the town center, Chapter House Boutique Hotel offers easy access to all the destination has to offer, including nearby entertainment areas. Public transportation is conveniently located 1. 2 kilometers away. This hotel features 17 guest rooms and provides Wi-Fi internet access throughout.

A 24-hour reception is available for guest convenience. Cots are not available upon request. On-site parking is provided for guests arriving by car, and airport transfers can be arranged. Business travelers will appreciate the hotel's several conference facilities.

For relaxation and rejuvenation, guests can enjoy the hotel's health and wellness offerings. The hotel also boasts a selection of on-site dining options. Some services may incur a fee.

Read more about this hotelShow less

When you stay at Chapter House Boutique Hotel in Franschhoek, you'll be in the mountains, within a 5-minute walk of Sénéchal-Senekal Art Gallery and Huguenot Memorial Museum. This luxury guesthouse is 0.2 mi (0.4 km) from Franschhoek Town Hall and 0.3 mi (0.4 km) from Franschhoek Art House.

Make yourself at home in one of the 9 air-conditioned rooms featuring flat-screen televisions. Digital television is provided for your entertainment. Private bathrooms with showers feature hair dryers and slippers. Conveniences include phones, as well as safes and desks.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Limited parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available No elevators Children not allowed Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • 24-hour pool access
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the guesthouse prior to arrival, using the contact information on the booking confirmation.
    • Children 12 years old and younger are not permitted at this property.
    • Only registered guests are allowed in the guestrooms.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Afrikaans

    English

Nearby attractions

Sénéchal-Senekal Art Gallery 0.3 km / 0.2 mi
Huguenot Memorial Museum 0.3 km / 0.2 mi
Franschhoek Town Hall 0.4 km / 0.2 mi
Franschhoek Art House 0.4 km / 0.3 mi
Dutch Reformed Church 0.5 km / 0.3 mi
Mont Rochelle Wine Estate 1.1 km / 0.7 mi
Huguenot Monument 1.1 km / 0.7 mi
Franschhoek Wine Tram 1.2 km / 0.7 mi
Cape Floral Region Protected Areas 2.2 km / 1.4 mi
Mont Rochelle Nature Reserve 4.3 km / 2.7 mi
Leopard's Leap Winery 5.6 km / 3.5 mi
La Motte Estate 6.2 km / 3.9 mi
Franschhoek Pass 9.1 km / 5.6 mi
Boschendal Estate 9.3 km / 5.8 mi
Anthonij Rupert Wine Farm 10.7 km / 6.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 17
  • Number of floors (annexe): 2
  • hotel
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
  • City centre
  • Bus/Train station
  • Entertainment Area
  • Car park
  • 24-hour reception
Show 36 more facilities & services
  • Late Check-outExtra charge
  • Wi-fi
  • Transfer serviceExtra charge
  • Secure parking
  • Laundry serviceExtra charge
  • Fireplace
  • Smoke detector
  • Hotel safe
  • Concierge
  • Luggage room
  • Dining area
  • Electric kettle
  • Towels and bed linen
  • BarExtra charge
  • Breakfast room
  • Conference room
  • Meeting room: 14
  • Printer
  • Photocopier
  • Audio-visual equipment rentalExtra charge
  • Outdoor freshwater pool: 1
  • Sun loungers
  • MassageExtra charge
  • Spa treatmentsExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Breakfast served to the table
  • Continental breakfast
  • Hot breakfastExtra charge
  • Special dietary optionsExtra charge
  • Gluten-free mealsExtra charge
  • Vegetarian mealExtra charge
  • SnacksExtra charge
  • Vegan mealExtra charge
  • Only Adults
  • Minimum check-in age: 12
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE PENTHOUSESINGLE • PENTHOUSESGL.P6

    Photos are not available for this room type.

    Chapter House Boutique Hotel

    SINGLE PENTHOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    PENTHOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.P6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSICRoom • CLASSIC • 1 Bedroom • 35 m²ROO.AS
    Room CLASSICPhoto unavailable6 photos

    Chapter House Boutique Hotel

    Room CLASSIC

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS

    Room amenities

    • Housekeeping
    • Electric Kettle: 1
    • Make-up mirror
    • Slippers
    • Cable TV
    • Plug adaptor
    • Bathrobes
    • Desk
    • Toiletries
    • Turndown service
    • 220V power supply
    • Wake-up service
    • Wi-fi
    • Safe
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • TV
    • Hairdryer
    • Shower: 1

    Facilities with extra charge

    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIORSUITE • SUPERIOR • 1 Bedroom • 35 m²SUI.SU
    SUITE SUPERIORPhoto unavailable6 photos

    Chapter House Boutique Hotel

    SUITE SUPERIOR

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.SU

    Room amenities

    • TV
    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • Internet access
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Wi-fi
    • Wake-up service
    • Turndown service
    • 220V power supply
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Smoke detector
    • Housekeeping

    Facilities with extra charge

    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLASSICDouble or Twin • CLASSICDBT.AS

    Photos are not available for this room type.

    Chapter House Boutique Hotel

    Double or Twin CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Chapter House Boutique Hotel

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC KING BEDDOUBLE • CLASSIC KING BEDDBL.AS-KG

    Photos are not available for this room type.

    Chapter House Boutique Hotel

    DOUBLE CLASSIC KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LUXURYRoom • LUXURYROO.LX

    Photos are not available for this room type.

    Chapter House Boutique Hotel

    Room LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR POOL VIEWRoom • SUPERIOR POOL VIEW • 1 Bedroom • 35 m²ROO.SU-VP
    Room SUPERIOR POOL VIEWPhoto unavailable15 photos

    Chapter House Boutique Hotel

    Room SUPERIOR POOL VIEW

    Room photos

    15 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    SUPERIOR POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU-VP

    Room amenities

    • Desk
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Satellite TV
    • Plug adaptor
    • Smoke detector
    • Housekeeping
    • Electric Kettle: 1
    • Toiletries
    • 220V power supply
    • Turndown service
    • Pillow menu
    • Wake-up service
    • Wi-fi
    • Terrace
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower: 1
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE SUPERIORDouble or Twin • DELUXE SUPERIORDBT.DX-SU

    Photos are not available for this room type.

    Chapter House Boutique Hotel

    Double or Twin DELUXE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIOR KING BEDSUITE • SUPERIOR KING BEDSUI.KG-SU

    Photos are not available for this room type.

    Chapter House Boutique Hotel

    SUITE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXE • 1 Bedroom • 35 m²ROO.DX
    Room DELUXEPhoto unavailable12 photos

    Chapter House Boutique Hotel

    Room DELUXE

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Room amenities

    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Wi-fi
    • Turndown service
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Cable TV
    • Plug adaptor
    • Smoke detector
    • Housekeeping
    • Electric Kettle: 1

    Facilities with extra charge

    • 220V power supply

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIOR WITH DOUBLE BEDSUITE • SUPERIOR WITH DOUBLE BEDSUI.DB-SU

    Photos are not available for this room type.

    Chapter House Boutique Hotel

    SUITE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Chapter House Boutique Hotel

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE SUPERIORRoom • DELUXE SUPERIORROO.DX-SU

    Photos are not available for this room type.

    Chapter House Boutique Hotel

    Room DELUXE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Chapter House Boutique Hotel

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CLASSICSINGLE • CLASSICSGL.AS

    Photos are not available for this room type.

    Chapter House Boutique Hotel

    SINGLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Chapter House Boutique Hotel

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Chapter House Boutique Hotel

9.6
Excellent
114 Reviews
Cleanliness
9.8 /10
Service
9.6 /10
Comfort
9.2 /10
Condition
9.4 /10
Location
10.0 /10
Neighborhood
9.8 /10
Amenities
9.4 /10
50 reviews shown
10/10
Exceptional
19 Apr 2026
Michael sean
Great location , wonderful staff and very traditional feel. Really good value stay vs the rest of the hotels in Franschhoek.
4/10
Poor
30 Mar 2026
Dan
There is no towel rail in the bathroom so you have wet towels in the morning- no Fridge in the room so you can keep nothing cold - the coffee machine is so slow and the pour so poor - I chose to drink hot chocolate but it was not replaced - the breakfast was average and service slow - for me not great
Friends_and_family Friends
10/10
Exceptional
12 Feb 2026
K
We had a fantastic stay at Chapter House. The location was excellent, just a short walk to Main Street with plenty of great food options nearby. Breakfast each morning was delicious and a lovely way to start the day. The staff were incredibly helpful, especially when the wine tram was fully booked. They took the time to explain our options, which we really appreciated. We opted for the tuk tuk instead and would highly recommend it. It was great fun, picked us up and dropped us off at the hotel, and was even cheaper than the tram.
10/10
Exceptional
30 Jan 2026
Liam
Great location, friendly staff. Would happily recommend to friends and family.
Partner
10/10
Exceptional
19 Jan 2026
elle
Beautiful hotel, we will be back! And will be recommending to our friends.
Leisure Partner
10/10
Exceptional
05 Jan 2026
Nancy
Room was very nice with the private pool. Staff was very friendly and helpful. Perfect location
10/10
Exceptional
27 Jul 2025
Jon
The property was located in a great spot….close enough for walking to shops and restaurants
The staff is very friendly and helpful….with a yummy breakfast
Leisure Self
10/10
Exceptional
07 Mar 2025
Gary

Lovely Place

Only stay one night will hopefully be back
Partner
10/10
Exceptional
16 Feb 2025
Catherine
Staff was absolutely wonderful and gracious. The hotel has interesting spaces, from classic to modern. Terrific breakfast spread.
Leisure Self
10/10
Exceptional
26 Jan 2025
Ronya

Beautiful and homey

There was a mixup with the room that we had booked but the staff was great and super helpful. Once we got it sorted we had a beautiful room. Honestly it feels like being at home, a very beautiful home. Can’t recommend it enough!
Partner
10/10
Exceptional
24 Jan 2025
Gavin
Great place to stay in Franschhoek and a good hotel chain to stay associated with , there are a few in the group to choose from.
Leisure Family
10/10
Exceptional
10 Dec 2024
Roy

Outstanding

This is a fantastic boutique hotel in a great location. The breakfast was delicious and varied, the staff extremely friendly and helpful. Room 15 is amazing with huge corner double aspect windows and beautiful views of the hills.
Partner
10/10
Exceptional
07 Dec 2024
Jill
A quiet, comfortable, tranquil place to stay in Franschhoek with all required amenities. Staff were very helpful. Breakfast was good. Enjoyed being able to walk around the town easily from the hotel. Many dining options within an easy walk.
Leisure Partner
10/10
Exceptional
10 Nov 2024
Lori
Lovely place. Staff is excellent.
Leisure Family
10/10
Exceptional
07 Nov 2024
Dieter
Really great hotel. Good location off the noise of the main road, yet within walking distance of all Franschhoek has to offer. We had a pool suite and definitely worth the extra bit for the luxury. Everything you need for a wonderful stay is in your room or available at the hotel.
Partner
10/10
Exceptional
08 Sep 2024
Gerd
Amazing staff, theyvwent out of their way to please. Property and facilities were great
Leisure Partner
10/10
Exceptional
17 Jul 2024
Frances
Absolutely gorgeous hotel! Incredible kind staff and the breakfast was delicious. I will definitely be back - thank you for a beautiful memorable vacation.
Leisure Family
10/10
Exceptional
19 Jun 2024
David
A lovely boutique hotel, down a quiet side street but close to the main road, with great staff. Max greeted us on arrival and was always checking to make sure we were happy. He also gave an excellent recommendation for dinner.

Our room was a good size and the bathroom was supplied with spa products which were very nice and available to buy.

Free coffee was always available and supplemented by cake of the day in the afternoon.

Breakfast was excellent with a wide choice on offer.
Leisure Partner
10/10
Exceptional
20 Jan 2024
Julie

Chapter House heaven

The only disappointment was a lack of a fridge in the room, that would have made it perfect.
Partner
10/10
Exceptional
17 Jan 2024
T. Reginald
Terific property. I'd stay here again easily. Great modern rooms and thoughtful amenities.
Leisure Partner
10/10
Exceptional
29 Nov 2023
Thomas
Loved our stay in this boutique hotel. Great room and very nice breakfast. Good location for the town centre. Look forward to staying here again one day. Would recommend!
Leisure Partner
4/10
Poor
31 Jul 2023
Jan

Uncaring

For an expensive hotel not even a mini bar or working TV is a bit sloppy. Untrained staff.
Partner
10/10
Exceptional
26 Jul 2023
YOLANDE

Oasis in Franschhoek

Gorgeous little oasis in Franschhoek. Staff were very eager to please and the new wing where we stayed was well appointed. Minor points for improvement: coffee machine had very bright lights which came on when power came back on in the middle of the night - couldn't figure out how to turn them off so threw a towel over it! Staff may benefit from a little education about drinks in the bar and the absence of tonic to go with the wide selections of gin was a bit disappointing. It was very cold during our stay - the single spare blanket was insufficient as there is no heating when the power is out. But these are all comparatively minor points and the overall atmosphere, ambience and attention to detail were all excellent.
Friends_and_family Friends
10/10
Exceptional
27 Mar 2023
Jonathan

Amazing stay at the best boutique hotel out there

Had the most amazing stay at Chapter House for our honeymoon - the team were incredible hosts, and Byron in particular made my wife and I feel perfectly at home and couldn’t have done more to make our stay as special as it was - thank you so much! The hotel itself is beautiful and cosy, charming rooms, less than 5 minute walk from the centre of town and a lovely breakfast. Highly highly recommend to anyone and everyone - please go!
Partner
10/10
Exceptional
20 Mar 2023
Lara
The staff was incredibly helpful and kind. Property is beautiful and great location.
Leisure Partner
10/10
Exceptional
16 Mar 2023
julie
Loved everything about this hotel.
Staff, breakfast, afternoon cake and coffees
Hopefully we will be back
10/10
Exceptional
04 Mar 2023
zoi

Amazing stay!

Great hotel!! We had an amazing stay! The hotel staff was super attentive, the hotel is very pretty and we loved our room! Will definitely be back!!
Partner
10/10
Exceptional
28 Sep 2022
Neil
Lovely characterful property - had a wood burner in our room! Staff were extremely helpful.
Leisure Partner
10/10
Exceptional
31 Jan 2022
Inga and Stephen
Worth going for the complimentary cheesecake in the afternoon alone!! We loved our stay at Chapter House. Beautiful decor, friendly staff, comfortable beds, wonderful breakfast, easy walking distance from shops and restaurants. Highly recommended .
Leisure Family
10/10
Exceptional
12 Dec 2021
William

Excellent Boutique Hotel

Great location and property for our stay in Franschoek. You can walk through the garden and you are almost at the High Street.
The service was excellent. Everyone was very helpful and the quality of the accommodation was first class. I definitely would stay here next time we make it back to SA
Partner
10/10
Exceptional
20 Nov 2021
David
Lovely property very close to the centre with lovely staff
Leisure Partner
10/10
Exceptional
09 Feb 2020
Alistair

Centrally located and comfortable

Centrally located with great facilities and a great breakfast.
Partner
10/10
Exceptional
08 Feb 2020
Verified traveler
Excellent stay, location and staff. We loved it. Maxwell and Andrea were exceptional hosts during our stay.
Leisure Partner
10/10
Exceptional
12 Jan 2020
Verified traveler

Little gem in Franschhoek

Wonderful little gem in Franschhoek. The staff were very attentive, the room was lovely and the pool area was very welcome after a hot day! Will definitely be back.
Partner
10/10
Exceptional
13 Dec 2019
Logan
Beautiful property. We were in room 9 which has a private deck and panorama views of the entire valley. Everything was superb, thank you!
Leisure Partner
10/10
Exceptional
04 Dec 2019
Pedro

very clean and tidy

We only stayed for one night, but our stay was very pleasant. Would definatly stay again. Very very clean, friendly service.
Friends_and_family Friends
8/10
Excellent
25 Nov 2019
Megan

Ideal Franschhoek Base

We had a wonderful stay at Chapter House. The location is ideal being so central and just a short walk to the main road through Franschoek. The property is immaculate, beautifully decorated and spotless. The staff were incredibly friendly and helpful, which added to the homely feel.
Our only let down was the cooked breakfasts (the buffet selection was fabulous however).
Partner
8/10
Excellent
23 Nov 2019
Amitis

A pleasant stay

It was a very nice place , clean and tastefully done . The lady managing it was very kind and room was very comfortable and good size . And few minutes walk to the Main Street .
Partner
10/10
Exceptional
28 Oct 2019
Ryan

Chapter House was incredible!

My wife and I visited the Chapter House as part of our honeymoon. We were truly amazed by our experience there. The staff was warm and welcoming, and the property was beautiful and comfortable. I highly recommend a stay at the Chapter House!
Partner
10/10
Exceptional
16 May 2019
Verified traveler
We immediately fell in love with this property! The historic architecture, the gardens, the enveloping sense of welcome and peace were just what we needed. Rarely have we been so impressed with a property. Unfortunately we heard there are new owners and extensive renovations are planned. Very much hope they keep the historic charm as there are far too few of those around anymore.
Leisure Partner
10/10
Exceptional
14 Mar 2019
Verified traveler
All round Excellent, not a lot to say how do you expand on excellent.
Leisure
8/10
Excellent
11 Feb 2019
b b

Central location and friendly staff

Our flight was delayed and the hotel called us to confirm if indeed I was coming over. We arrived early hours of the morning and we were checked in. The room was upstairs with only roof windows, without any visible view except the sky. I overlooked this since we were not going to stay there all day,otherwise this should have been a deal breaker.
Friends
10/10
Exceptional
25 Jan 2019
Verified traveler
The property was quaint and clean with a gracious staff, lovely breakfast, wonderful porch and a room with a plunge pool.
The WiFi doesn’t work in your room or on the property, only in the main section. Overall a really nice boutique hotel.
Leisure Friends
10/10
Exceptional
01 Oct 2018
michele

Comfortable hotel close to central Franschhoek

Walking distance to restaurants and galleries. Lovely staff, clean and comfortable. Good value.
8/10
Excellent
01 Oct 2018
Teach
We loved our stay! Breakfast was special and tasty. Staff was very kind and helpful! WiFi not great, but that is not why we went. Walked to dinner and shops.
6/10
Pleasant
28 Nov 2017
Verified traveler

Quaint common space, great location to shops.

The breakfast was fantastic! The common area is very friendly, clean and welcoming. Our room was just OK. The bed needs an update, it sagged and was as hard as a rock. The bathroom at first glance looked good, but then you notice the mold around the top of the shower. Plus the vent/fan was filthy! The water in our bathroom sink was brown, so we asked for bottled water. They ended up charging us for it! When I explained we needed the bottled water because their water was brown, my comment was dismissed by \"Work is being done on pipes nearby.\" The hotel is in a great location to town, however, I will not be staying here again.
10/10
Exceptional
24 Mar 2017
Neil

Beautiful colonial-style boutique hotel

Very warm welcome from the caring and attentive staff to what is a charming colonial-style boutique hotel just 200m away from the Franschhoek high street. Lovely room with our own roof-top hot tub and a huge comfortable bed. Excellent breakfasts were cooked to order, and we sat overlooking the stunning lavender-filled garden.
10/10
Exceptional
14 Jan 2017
Stephen

Very nice guest house with pretty lavender garden

Very comfortable guest house with very good service from nice staff
Partner
4/10
Poor
24 Oct 2016
Monique

Great location

The Boutique Hotel has great charm and history but we did not feel it was value for money.
Partner
8/10
Excellent
15 Sep 2016
Verified traveler

Perfect location

Really enjoyable stay with perfect location. Good breakfast also.
Partner

Location & surroundings

Chapter House Boutique Hotel
Akademie Street, 14, Franschhoek, South Africa

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Chapter House Boutique Hotel

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