Name: Hilton Myrtle Beach Resort
Address: 10000 Beach Club Drive, Myrtle Beach, 29572, US

Hilton Myrtle Beach Resort

Myrtle Beach - SC · United States

10000 Beach Club DriveView location

100 reviews shown

4/10

Poor

03 Aug 2026

John

Overpriced. Rude staff. Slow service. Needs renovation. Will not return.

4/10

Poor

02 Aug 2026

Elizabeth

I reserved an ocean-view room. Every time the air conditioner went off, it made a loud noise. This was all day and night. The elevators took forever going up and down. There was no microwave in my room. The room itself looked a little run-down. I feel as if I was charged for the name of the hotel, not the quality, which would be an overcharge.

10/10

Exceptional

31 Jul 2026

Gloria

Valet and Bell Hop Staff were awesome and friendly. Loved the free shuttle. Easy check in, even allowed us in prior to check in. Restaurants wonderful, pool, beach, everything wonderful.

4/10

Poor

30 Jul 2026

paul

Floors 5,6 and 7 had no microwaves available. Mo ice machines work on floors 7 and 8. will never go back there.

10/10

Exceptional

27 Jul 2026

Javier

Beach view, staff, clean room

2/10

Poor

26 Jul 2026

Yousef

Wasn’t good doesn’t worth the money I spent

6/10

Pleasant

24 Jul 2026

Amy

The room was clean. The pool area needed work; a little dirty. My husband went to the front desk about a filthy outdoor hottub and the gentleman beside us at the pool said he had already told them. We didn’t see it get cleaned while we were at the pool. Lots of leaves, etc in the pools.

They left multiple messages for us to come get our free gift and I went 4 times to get it. Whoever I needed to get it from was never there. The 4th time I tried to get the “free gift” the person I was to get it from was running late to work and I waited over 10 minutes for them (I never did see them). Finally, the lady at the front desk admitted that the “free gift”was actually about a time share (sighhhh) and then she laughed at me when I said I would write this in my review for the hotel indicating that I thought it was deceitful the way the “free gift” was presented on our phone messages as well as by the front desk attendants.

The compressor for the AC unit in our room would bang loudly all night and kept us up. When I told the front desk on the way out she said, “I’m sorry. I’ll have someone look at it (for the next guests)”. I literally called the front desk in the middle of the night it started because we thought somebody was trying to break into the room.

We would go back but wouldn’t be excited to. Would look at other hotel options first. Umbrellas, beach chairs, parking is extra. There is a large resort fee. No complimentary breakfast. The foyer is beautiful.

8/10

Excellent

22 Jul 2026

Danielle

Decent. Rooms need to be cleaned better

10/10

Exceptional

19 Jul 2026

Sabrina

All around great experience

Partner

10/10

Exceptional

18 Jul 2026

Mary

The place was clean and quiet. The staff was pleasant. We will be back!

Partner

8/10

Excellent

18 Jul 2026

John David

We had a suite on the 14th floor, the room was nice for an older hotel, we did experience issues with the elevators where it would sometime got stuck, a bit concerning. The staff was very nice, Amalfi restaurant was good as well as wet whistle, I wish we could be served drinks on the beach, but it may be a town regulation, not sure. Overall a nice stay.

Partner

8/10

Excellent

12 Jul 2026

Cheryl

The traffic at the peak check in horrible
They literally decided to direct me into the parking garage for me to fend for myself getting all my luggage in myself as opposed to driving to the check in area for assistance with my luggage; not something I would expect of a resort.it was hot, garage full meaning I would have to
Park at an upper level without the assistance of a luggage rack; they need more help and a better system; makes me think twice on whether I will go back to the Hilton; the Marriott at Grand Dunes is much more organized!!

Partner

8/10

Excellent

11 Jul 2026

David

Availability of washer and dryer would have been convenient. Other than that thoroughly enjoyed my stay.

10/10

Exceptional

11 Jul 2026

Brenda

The rep that checked us in was so personable. She gave us wonderful directions around the resort. Suggested onsite restaurants along with a wonderful off site place. We stayed an extra night because of the wonderful service and great food choices too!!

Partner

10/10

Exceptional

10 Jul 2026

Austin

It was honestly a great place we will definitely be back

Partner

10/10

Exceptional

07 Jul 2026

Deneen

From the time we arrived, we were taken care of. The valets were quick polite and friendly. The bell hops had a lot of luggage to load and unload for us in our room. We had 2 rooms due arriving a day earlier than expected. The first room had an amazing view of the ocean and the pools. Beds were comfy. The 2nd room was an ocean front room on the 15th floor. It was everything and more from the pictures when I booked it. It was the perfect view for the 4th of July fireworks displays. The fireworks were going off right in front of us on our balcony. Amazing location, views, and staff. I will remember this always and look forward to going back again. Thank you so much for one of the best experiences of my life so far.

Friends_and_family Friends

8/10

Excellent

07 Jul 2026

Peter

Stay was nice ,bar nice ,pos ,staff, only thing ice machine not working on my floor an TV keep turning off .but overall very pleasant stay .

Partner

4/10

Poor

07 Jul 2026

Vinish

The rooms are outdated and worn. The bathroom is so tiny that it was built for elves. The staff was completely unhelpful (except for the Marketplace people). Housekeeping would barely make the beds properly and would not even fill soaps in the dispensers.
We simply avoided the bars and restaurants on the property because we didn't want to be disappointed any further.
For being a Hilton Gold Status member, we got two measly bottles of water and just terrible service, unclean rooms, poor housekeeping.
We will not stay at this property again.

Family_with_children

8/10

Excellent

03 Jul 2026

Mary

Everything was great. Jordan at the front desk was so kind and helpful! The spa was wonderful. The resort itself was beautiful, and the amenities were fantastic! The only exception was The Wet Whistle - the restaurant /tiki bar there on site. They were awful! I’ve had better nachos at Taco Bell. And you don’t have $17 for them!

Partner

2/10

Poor

03 Jul 2026

Shari

Peeling ceilings

2/10

Poor

02 Jul 2026

Miriam

Dear Hilton Myrtle Beach Team, I stayed from June 19 to June 21. Upon check-in, I was told $200 would be held, and only $40 (for parking) would be charged. However, an additional $35 was deducted, and I wasn’t informed why. I also had issues with the cleanliness—the pillows had an unpleasant smell. I expect clarity on the extra charge and hope for improvements in cleanliness. Thank you for your attention.2026

4/10

Poor

28 Jun 2026

Roger

We’ve been coming there for years and we can see a slow decline every year in the level of cleanliness and maintenance. People pay for the Hilton experience and it’s disappointing when you don’t get it. The staff was great.

Friends_and_family Friends

4/10

Poor

28 Jun 2026

Brady

Room had a strong smell of gas and the carpets were wet; AC was extremely loud

2/10

Poor

22 Jun 2026

Ahmad

I booked a room at this hotel with the expectation of receiving the level of service and cleanliness that any guest should reasonably expect. Unfortunately, upon arriving to check in, we were shocked to discover that the room had not been cleaned after the previous guests had checked out. This was both disappointing and unacceptable.

I immediately contacted guest services and explained the situation. While the staff eventually responded and changed our room, it took approximately an hour to resolve the issue. After a long journey, the last thing any guest wants is to wait for a basic accommodation issue to be corrected.

This experience left me feeling frustrated and deeply disappointed with my choice of hotel. Cleanliness is one of the most fundamental standards in the hospitality industry, and failing to provide a clean room significantly impacted our stay. Although the issue was eventually addressed, the inconvenience and poor first impression cannot be overlooked.

Regrettably, I will not be returning to this hotel and cannot recommend it based on my experience.

Partner

10/10

Exceptional

21 Jun 2026

Marcio Josué

Everything very clean and tidy.

Family_with_children

10/10

Exceptional

16 Jun 2026

Felisha

How nice everyone was.
The customer service was amazing.
I loved everything about this location and my ocean view was the best.

Partner

10/10

Exceptional

13 Jun 2026

Miguel

Beach Resort

Family_with_children

8/10

Excellent

13 Jun 2026

Barbara

The employees were helpful and pleasant. My family took advantage of many offered amenities.
I had a massage and my granddaughter had a facial at the spa. It was an outstanding experience.
The shuttle service made our stay even more enjoyable.
We enjoyed the restaurants in the Hilton as well.
The beach views were spectacular.

Family_with_children

10/10

Exceptional

12 Jun 2026

Vanessa

Loved it

6/10

Pleasant

11 Jun 2026

Heath

The floor in the room was filthy, I was wearing white socks and after walking across the floor just a few times they were filthy. I do not think the floor is mopped after each guest leaves, which needs to be addressed. The room otherwise was fine, bed was comfy and everything else seemed fairly clean. This location could use a remodel in the near future.

Business

10/10

Exceptional

05 Jun 2026

Sharon

It was absolutely beautiful

Business Family

10/10

Exceptional

05 Jun 2026

Ramon

Everyone at the hotel was very friendly.

Partner

10/10

Exceptional

04 Jun 2026

Deja

Ocean view, balcony, clean room

Partner

10/10

Exceptional

02 Jun 2026

Hannah

The hotel was nice and clean

Partner

10/10

Exceptional

02 Jun 2026

Teia

It was a beautiful hotel with the perfect view!

10/10

Exceptional

02 Jun 2026

Michael

Beautiful view 😍

Partner

6/10

Pleasant

01 Jun 2026

Alejandra

Rooms were a bit outdated, but we had a great view. It’s awesome that the hotel partners with the other hotel with the waterpark. We couldn’t use a luggage cart to bring in our luggage’s unless we were using valet. I’ve never seen that policy before and thought was inconvenient.

Family_with_children

10/10

Exceptional

01 Jun 2026

Andre

Enjoyed my stay

Partner

10/10

Exceptional

31 May 2026

Alexander O

Had a good time

Partner

8/10

Excellent

31 May 2026

Katina

The lobby was gorgeous. The interior of the hotel appeared to be a little “dated” and not what I expected from a Hilton property as it just didn’t have the wow factor I was expecting. The room was nice but very small. You would have

10/10

Exceptional

30 May 2026

Brittany

Great customer service great clean room smells good and nice view. Highly recommend.

Partner

8/10

Excellent

27 May 2026

Cynthia

The view was amazing from my upgraded room! Staff was very friendly at check in.

4/10

Poor

26 May 2026

Kenneth

Took 30 minutes to check in due to understaffing. Holiday weekend so it should not have been a surprise they would be busy.
Tried to get a cart to bring up my own luggage but since it was “full service”, I was not allowed (they lock the carts in the closet). Of course they were understaffed with bellman so the wait was another 25 minutes (2 guys doing valet and bellhop on a 14+ floor hotel???)
Did not get any room attendance for 2 days (towels, make-up).
Bellhop said we missed out because the floor we were on didn’t have microwaves. Come to find out the “microwave” is one per FLOOR (cheap $89 kind). It sits on a table next to the ice machine alcove. Found this out when the ice machine on my floor was broken and had to go up one. Very Hotel 6 vibe!
The property is nice but the service is poor. Even pool service staffed started out your order with an apology that your sandwich order would be 45 minutes due to staffing.
They charge you $38 / day resort fee and you still have to pay for parking in the adjacent garage. Not sure what that fee is for other than the 1 towel they give you at the pool.
For $300 a night there are much better options with much better service.

Partner

2/10

Poor

26 May 2026

Pujan

This resort is overrated! Everything is terrible

Family_with_children

8/10

Excellent

25 May 2026

Attique

On the beach and acess to beach

Family_with_children

10/10

Exceptional

25 May 2026

Brittni

Perfect stay for my husband and 3 year old! Our ocean view room was truly ocean view and had amazing views. The room was spacious and comfortable. Nice to have access to all of the Kingston properties. Hotel is right in the beach and we were able to use the boardwalk to walk to the currents waterpark. Pools are great for all ages!

Family_with_children

10/10

Exceptional

25 May 2026

Amanda

Our Ocean view room did not disappoint! Beautiful stunning view!

6/10

Pleasant

25 May 2026

Rohini

The beach access, beach service and pools were great. Shuttle service for hopping between the kimpton property was very convenient. However the food was mediocre, the hotel was pretty outdated and dirty and the staff were pretty rough.

Family_with_children

8/10

Excellent

25 May 2026

Sharon

Great stay!

Friends_and_family Family

4/10

Poor

18 May 2026

Christie

We booked on Expedia, and upon checkout had a bill of $62.50. This was for resort fees and self parking. The hotel was also older and could use some renovations.

Friends

2/10

Poor

17 May 2026

Kara

We had no AC in our room the whole trip. it was 80 outside. The manager didn’t really care, said he couldn’t refund us or do anything about it.

Family_with_children

8/10

Excellent

17 May 2026

Jacqueline

Beach view was beautiful rooms clean

Family

8/10

Excellent

15 May 2026

courtney

I really like that the bell hop made sure that your luggage was taken to your room.

Partner

6/10

Pleasant

11 May 2026

Kathleen

Bar was great. Room needs maintenance.

Family

8/10

Excellent

10 May 2026

Casey

Enjoyed our stay. Friendly staff, nice hotel

Partner

8/10

Excellent

10 May 2026

Gail

Location great, loved being on the beach.

Self

10/10

Exceptional

25 Apr 2026

rodolfo

Great!!

Family_with_children

10/10

Exceptional

24 Apr 2026

Aleksandra

I enjoyed this property very much! Great views, clean rooms and very helpful staff.

Friends

2/10

Poor

23 Apr 2026

Sergiy

Partner

8/10

Excellent

21 Apr 2026

Geraldine

Family friendly, quiet, I will definitely be back!

Self

10/10

Exceptional

21 Apr 2026

Ian

Just an amazing hotel! So much better than the Hilton Resort I stayed at in Orlando earlier in the year. Amazing staff, from reception to bar to pool, a great bar that stayed open till 11pm too. Wonderful beach & sea views and access. Lovely room, beautiful gardens and pool, coffee shop/ amenities, literally everything is fantastic here and the location was great for me too. Only sad to have to pay for parking when way out of town, but that’s advised when booking so I can’t moan!

Self

10/10

Exceptional

20 Apr 2026

Kimberly

Everything was great!

8/10

Excellent

20 Apr 2026

Yoshie

I enjoyed the view. I wish the fense was with glass instead of bar.The veiw was blocked when you sit on the chair. (I know this is an extra expectation). Walking to the beach was so close and wonderful. I went out at 6(sunrise was at 6:40), not too dark to be caucious, it was perfect with peaceful.

Friends_and_family Family

6/10

Pleasant

19 Apr 2026

Lydia

The photos are not a replica of the actual hotel. Most of the pictures like the kids splash pad and indoor pool are in another hotel about 4 hotels down and the staff does not mention it at checkout. Bracelets are not reinforced. Hot tubs and pools were ice cold with a ton of sand in them during our 50 degree stay. Everyone was miserable. The beach didn’t have any shell beds to shell hunt…. Rooms desperately need updates. Toilet was not bolted down. You have to pay extra for parking in a parking garage. Walls are paper thin. We tried to order room service and no one ever answered. Walked down and the hostess told me she couldn’t talk to me for 30 minutes or take my order. We ended up leaving a day early it was so bad. We thought for the price we would be at a decent place but downtown hotels are much more updated with heated pools. Feel like I got scammed for the price of this place.

Partner

4/10

Poor

18 Apr 2026

Annie

Our first night was miserable; the AC was broken and unbearably loud, which was incredibly difficult with a toddler and infant. Though we changed rooms the next day, moving floors was a hassle—made worse when staff denied my husband a luggage cart.
The new room’s AC failed again on day five and was never fixed before we checked out on day seven. Additionally, both hot tubs were broken. While the property was nice, the long walk to amenities defeated the purpose of staying at a Hilton with small children. We also found a major safety issue: the balcony lock was missing entirely.
The staff was friendly and tried to help, but most issues seemed beyond their control.

Friends_and_family Family

10/10

Exceptional

16 Apr 2026

Takia

Great front desk service

6/10

Pleasant

16 Apr 2026

John

Not super nice inside or out. Poolside bar dreadfully slow. Was told pool was heated which is why we went, NOT heated.

Family_with_children

8/10

Excellent

15 Apr 2026

Lisa

I thought the room would look more updated. It was okay

Partner

6/10

Pleasant

15 Apr 2026

Kerry

The hotel was in a beautiful location on the beachfront, with many restaurant and retail in the area. However, for a Hilton it fell short slightly for the standard! Little things like the cosmetics in the bathroom....Shower facet and head did not work properly. The bathroom shower gel was completely empty. Just some minor things....but other than that was a good stay.

Partner

10/10

Exceptional

15 Apr 2026

peter

very nice resort

Partner

10/10

Exceptional

14 Apr 2026

Jose miguel nilo

Great location , right on the water

Friends

8/10

Excellent

14 Apr 2026

Yessica

✌

8/10

Excellent

13 Apr 2026

Lorena

The hotel needs an urgent update. The installations seems vague maintain. People is nice but infrastructure needs attention

Friends

8/10

Excellent

13 Apr 2026

David

Everything was great, too much wind for my liking but hotel was great

Self

8/10

Excellent

12 Apr 2026

Melva

loved our stay here. The only issue was that someone was smoking weed on the balcony of their room every night and the smell filled our room also. If not for that,the stay was wonderful!

Family_with_children

6/10

Pleasant

12 Apr 2026

Amy

Shuttle driver and housekeeping were great

Family_with_children

10/10

Exceptional

12 Apr 2026

Estegul

The spa is not in the resort building, you have to walk to the spa center, it takes you 8-10 minutes to get there.

Family_with_children

10/10

Exceptional

12 Apr 2026

Romario

Clean Room.
Friendly staff.
Nice Ocean View.

10/10

Exceptional

12 Apr 2026

Latondra

Beautiful view!!! Clean rooms and friendly staff.

Friends_and_family Family

2/10

Poor

12 Apr 2026

Niesha

The checking was a nightmare with lines. Some put a card on file for me and it wasn’t mine. Laid all the cards out to prove it wasn’t mine but right before this I was locked out my room after coming from pool. I went to them and one of the ladies up front yell out it due card decline and I ask how. She then proceeded to say she can get security to unlock to grab wallet and bring me down. I ask for manager and he help me without security say it wasn’t necessary. Mind you, room paid in full before coming it was money to reserve for extra fees and if you damaged room. Furthermore, it was embarrassing and the manager apologized and was told someone should have called me either via cell or room phone. I also stated I didn’t like the person I check-in with stood me down and assumed 21, proceed to tell me I have to be 21 to book. I am 34 just look really young so she carded me to resume check in which the same lady that tried to call security to escort me to room that paid in full before coming. Next, let talk about room service. I had to reach out room service 4 times to get fresh bath cloths and to get room clean. Got my bath cloths 45 later after the 4th time reaching out and never got room cleaned. I end up just checking out early and did stay my whole stay. Well, they still charged me and send my recipe to email after the time I was suppose to check out. I don’t recommend this hotel to anyone because the parking elevators was nasty and the second floor back exit stairway broken

Family_with_children

6/10

Pleasant

11 Apr 2026

Karo

The room was not very clean. There was a booger on the curtain and next to the bed. Conditioner bottle was empty. Bathroom and shower was extremely small. Ice machine on our floor was out of service during our entire 5night stay. The “water park” and indoor pool featured in the pictures are at a differs location that requires a 5-10min walk or free shuttle. Very disappointed!

Family_with_children

10/10

Exceptional

11 Apr 2026

Mohnette

The beach view was perfect!

Family_with_children

8/10

Excellent

10 Apr 2026

LaTasha

My room was never cleaned as requested. It took me 5x calling and an entire day to receive towels. However, the front desk service was excellent.

Friends_and_family Family

8/10

Excellent

09 Apr 2026

Yazan

The place is highly recommended for family vacation. The property is clean and the staff are generally friendly.

Only one rude employee ruined the breakfast experience.

the room service during the stay is acceptable, but not as expected.

Family_with_children

10/10

Exceptional

09 Apr 2026

Nataliia

It was an amazing experience. I plan to come back here again and again. The ocean view was flawless, the staff was friendly, and the room was wonderful.

8/10

Excellent

08 Apr 2026

Cheryl

It was okay

Family_with_children

6/10

Pleasant

06 Apr 2026

Sara

The A/c

6/10

Pleasant

06 Apr 2026

Christopher

Hotel was nice and beachfront and staff is super nice
Only down thing I have to say is the bathroom is super small

Partner

6/10

Pleasant

06 Apr 2026

Maria

The room did not smell like clean.
The bed sheets had wholes in them.
The rooms were very small. I requested an accessible room because we have a small child and use a stroller but I was given a room in the 6th floor, with access from outside a glass door. It was very difficult to open the glass door. Entering the room was also hard when having a stroller.

Family_with_children

6/10

Pleasant

06 Apr 2026

Suzanne

I ordered room service on our first morning, I didn’t receive all of it and what I did receive was absolutely COLD, not warm but cold. I sent a message via the in house SMS I had been using but I never back regarding the cold food and half order. The room was clean and comfortable and everything else was fine.. just don’t order room service. It was our 36 year anniversary so we wanted breakfast in bed … so yeah it was extremely disappointing.

Partner

10/10

Exceptional

05 Apr 2026

Ruben

Did not eat on the property.

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

YOLANDA

Easy check in with no issues staff friendly .. Property well maintained and clean ..Bar staff very nice guy.. We enjoyed our stay and will be returning soon during the summerRm#1219 Great View

Partner

6/10

Pleasant

05 Apr 2026

Kristen

Everything was very nice, staff was friwndly and helpful.

10/10

Exceptional

03 Apr 2026

Tabatha

awesome time beautiful views and an bartender that was the best.

Friends_and_family Friends

10/10

Exceptional

30 Mar 2026

Kelli

Was a great property! Zero complaints

Business Self

10/10

Exceptional

29 Mar 2026

Charles

Very clean!!! Awesome Staff!!! Dale at the Wet Whistle made us feel very welcome and at home!!

Partner

10/10

Exceptional

22 Mar 2026

Ilka

Beautiful property! We will be back!

Family

6/10

Pleasant

16 Mar 2026

Asia

The pictures were not a replica of the actual hotel. The hotel needs remodeling.

Partner

6/10

Pleasant

02 Mar 2026

Kelly

The ocean views were nice. The staff in the hotel and the restaurant were really nice. The room was clean but our bathroom sink was clogged from day one. Also the heating in our room was super loud. Overall, the hotel was overpriced for what it was.

Friends

8/10

Excellent

24 Feb 2026

Melissa

Nice hotel. The rooms were a good size. The bathroom had some areas that could use repair and updates.

Family