Name: Embassy Suites by Hilton Myrtle Beach Oceanfront
Address: 9800 Queensway Boulevard, Myrtle Beach, 29572, US

Embassy Suites by Hilton Myrtle Beach Oceanfront

Myrtle Beach - SC · United States

9800 Queensway BoulevardView location

100 reviews shown

6/10

Pleasant

03 Aug 2026

Kenneth

Housekeeping for our 12th floor room was great but the halls and the area in front of the elevators needed vacuumed. The suite was comfortable and spacious. Our beach view balcony was great.

The elevators were the biggest bottleneck in the whole place, though work was done in an attempt to fix it every day of our stay. This did not stop housekeeping from getting to our room to keep it clean. The towels are fluffy, soft, and in good supply, both at the pool and in our room. All the pools are designed for families with kids and have shallow areas and great water slides. Cabanas are available but are pricey.
Get out early to the pools to get a good chaise with umbrella.

The breakfast buffet never got too crowded and the scrambled eggs, sausage, potatoes, hot and cold cereals, coffee, fruit, yogurt, and pastries were fresh and plentiful. The staff was friendly, attentive, and the omelets were made to order. They even have some gluten-free selections.

6/10

Pleasant

03 Aug 2026

Shafiq

We enjoyed the pools and beach access, but the room showed obvious ware with things not being properly fixed or maintained (just painted over). The complimentary drinks each day was a big plus, but don’t think I would stay at this hotel again at the price point we paid.

8/10

Excellent

02 Aug 2026

Weizina

For starters the room was pretty neat and clean and the balcony was nice too. The breakfast was amazing it had very good flavor and I liked how there was a lot to pick from. One problem that the hotel had was the public bathrooms one of the sinks weren’t working nor one of the soap dispenser. But besides that the bathroom was very clean. The staff were amazing and very helpful. Will come back again

8/10

Excellent

01 Aug 2026

Robert

Great resort for families. Only issue was long elevator waits for higher level guests.

2/10

Poor

01 Aug 2026

Giovanni

This has been by dar the worst hotel stay of my life. The air conditioning was down in most of the hotel. My room thermostat was at 75 degrees most of the time. An engineer came to assess the issue leading to water leaking onto the carpet from bleeding the unit. An elevator was down leading to long lines in the lobby and having to allow multiple elevators pass since there was no room. Having to walk down the stairs on multiple occasions. Then to top it off on our last day there was a flood across from us that produced a foul feces odor throughout the entire hallway. Again, this was by far one of the worst experiences ever staying at a Hilton.

10/10

Exceptional

01 Aug 2026

Adrian

This place was great!! Hotel was clean, and staff was very helpful! Chairs are hard to get at pool, so I recommend going early to get a spot. Overall 5/5 stars. We will definitely be back!

8/10

Excellent

31 Jul 2026

Edward

Amazing resort staff great elevator not working

8/10

Excellent

31 Jul 2026

Natalie

Overall, we enjoyed our stay thanks to the beautiful location, but there are several areas that need improvement. The staff we encountered were friendly and helpful, but it was clear the resort was understaffed, resulting in long lines and slower service throughout our stay.

The biggest issue was the elevators. One elevator was out of service for all three days with no visible progress toward a repair. In a 20-story resort, this created extremely long waits every time guests needed to go up or down.

The complimentary breakfast was appreciated, but the dining area struggled to keep up with the volume of guests. Tables remained dirty, food was left on chairs and floors, and we repeatedly watched multiple tables being wiped with the same dirty rag, which unfortunately made the area feel unsanitary.

The pool was nice, but there needs to be a policy for lounge chairs. Many guests reserved chairs with towels and bags for hours while never returning, leaving others with nowhere to sit.

The location is absolutely beautiful, and The Black Drum restaurant was fantastic. We were also surprised that many amenities, including room service, closed so early despite the resort being full. With better staffing, elevator maintenance, and improved cleanliness, this resort could truly be exceptional.

2/10

Poor

31 Jul 2026

Henry

Worst trip thus far to Kingston Plantation. Amenities, Restaurants, and waterpark are amazing and fun.

Elevator was broken for entire trip which created very long wait times. AC was out in room and Hotel front desk staff was rude and unapologetic for all the inconveniences we had to experience and would not provide us with another room with working AC. They kept saying it was being fixed.

Will not revisit this Embassy Suites ever again. Hilton Corporate should go visit that hotel and see how poorly it's ran and get guest feedback. Common theme I heard from other guest as well that they will not return.

4/10

Poor

28 Jul 2026

Christine B

The elevators were constantly breaking down
The water in our bathroom was cold

10/10

Exceptional

26 Jul 2026

Arooj

We loved it here but only thing is building inside is old they need to renovate that elevator system is super busy and they need to fix their elevators too. We love it and and my kids love the part of the pool and the beach part. They have a very beautiful view at the nighttime.

2/10

Poor

26 Jul 2026

Ana

Not enough elevators, and 2 were broken. Had to wait 20 minutes every time

6/10

Pleasant

26 Jul 2026

Michael

Breakfast and pool are nice. Rooms are old and crusty

10/10

Exceptional

25 Jul 2026

Kevin

The hotel was super nice. We had dinner at the restaurant downstairs and I must say it was absolutely delicious. The resorts kind of secluded which was a major plus for us. The only thing that we didn't care for were the lack of elevators. Pack some patience if you have somewhere to go during check in or check out hours.

6/10

Pleasant

25 Jul 2026

bobbi

nice and clean rooms graa

4/10

Poor

21 Jul 2026

Drew

Booked this for a 3-day Beach vacation with kids. Property. Had great amenities for the kids. Water park and slides were great. Overall property a little disappointing. Not up to Hilton and Embassy standards. Room was dirty.... Carpeting chairs, counters. Beds were clean. For a room that sleeps six people was only given three towels when called and asked two different times for more towels Never received them. Ended up having to find a maid cart and grab our own. Last night we noticed carpeting in the bedroom against another wall was soaking wet, not leaking anywhere from our room. It must have been from another room. Breakfast was decent what you would think and expect for a hotel breakfast.

Friends_and_family Family

10/10

Exceptional

21 Jul 2026

Adam

Very clean and updated

Family

10/10

Exceptional

19 Jul 2026

Shane

I would visit here again!

Family_with_children

10/10

Exceptional

19 Jul 2026

Delisa

The property had multiple options for things to do for singles, couples and children. The resort is extremely large and beautiful. The amenities were plentiful. The room was clean and well maintained. The customer support was superb.

Family_with_children

10/10

Exceptional

19 Jul 2026

Tammy

Staff is super friendly and our oceanfront room was absolutely amazing!! Will definitely be back!!

Friends_and_family Friends

6/10

Pleasant

19 Jul 2026

Passion

Our room was not ad clean as I would like considering the sizable cost of the room. Elevators were very slow. Breakfast was great and so was the pool. Of course like most hotels you’re quoted and pay one price and when you leave it’s almost $200 more than you were told. Staff were excellent.

Family_with_children

10/10

Exceptional

19 Jul 2026

Jamie

We had a great stay, easy check in and parking. Room was clean and quiet at night. Breakfast was good. We did attend one of the free drink nights and waited about 25 min which we were fine with but the bar tender was very frustrated with other guests and being in her own so when we finally got our drinks they were so strong we couldn’t even drink them bc she did it super fast. Not a big deal but that was our negative thing we encountered.

10/10

Exceptional

19 Jul 2026

Henry

We loved it!
Everything was clean, breakfast was really good, fresh food. Staff were great
Recommend %100

Partner

10/10

Exceptional

18 Jul 2026

mark

Awesome place

Family_with_children

10/10

Exceptional

16 Jul 2026

Cameron

Everything was perfect !!

6/10

Pleasant

14 Jul 2026

Randy

Great location. Under the bed sheet there were yellow stains. During the stay had trouble sleeping due to a dog barking the floor above me. I finally went to the staff and had to tell them about the dog barking in the room. The couch had black marks on it (unknown from what. Went to get the breakfast with family. They stated I need a piece of paper that I should have gotten when i checked in. I told them I did not get one when I check in. They told me to go stand in line up from and get tickets or my family could not get their breakfast. 20 minutes later i got the tickets. She said it was something new. NOTE not my problem. Breakfast was good. During check out I ask why Expedia total bill was $80.00 cheaper than that they charged me. The front desk stated Expedia never figures tax right. My child saw a storage door open in the hallway. She opened it and a worker was sleeping on the floor. They had a mattress on the floor. The man was asleep. I guess it was lunch time. Years ago, the staff treated you as they were glad you stayed with them. Now it is more we have enough and do not need to earn your business.

Family_with_children

6/10

Pleasant

14 Jul 2026

David

Check-in was easy
Our room was beautiful
Staff was able to bring blankets the first night within 30 minutes
The complementary breakfast in the morning was standard. The omelette option was great to have.
Four nights into our stay, we had a leak coming from upstairs in the shower and in the bedroom. It took them until other guest checkout and more hours to get us a new room. The new room did not have air conditioning in the bedroom by the rest of the unit did. All of which is not a dealbreaker for me. I would definitely stay there again. I feel like it was a nice hotel. My only suggestion to them because I know the room situation was not their fault is a little bit more frequent cleaning of the pool. By early afternoon in the pool generally has a white film. I’m assuming from a sun screen. Another thing is people are lined up before 8 o’clock when the pool open to put their towels down and then they disappear for hours on end the pool chairs are all taken up by these people there should be a limit of two chairs being clean per family

Family_with_children

10/10

Exceptional

11 Jul 2026

Bethany

Stayed many times over the past decade, always a good experience!

Partner

6/10

Pleasant

10 Jul 2026

Tanya

Our room was clean upon arrival. However, there were 4 of us, we took it upon ourselves to straighten the sheets every day, but the maids did not straighten what we had done or change the linen the entire time we were there. We were there 4 nights, not sure if this is new Hilton policy on water conservation but for $425 a night it was expected. They only emptied trash cans & left fresh towels. Then had a tip QR code by the bed. The view is nice. Breakfast is ok however with the amount guests trying to eat all at once it is utter chaos and like being on a Carnival ship. Too many people in a very small area and it’s very unorganized. Not enough seating. Not enough flatware. One day we had metal flatware and then the next day we had metal and plastic and then just plastic. Sometimes none. The biggest complaint I have is there are not enough elevators. The service elevator has been out for over a month (according to staff) which adds to a problem of not having enough elevators. You have to go up in order to go down and it’s usually a 15 minute to twenty minute wait and sometimes there are 15 people per elevator. The line sometimes extends to the giftshop. Not sure how to solve that problem since this hotel is probably 30 years old. Staff was friendly enough but no valet to speak of and if you wanted to valet, it’s a long wait. Not enough help to be truthful. Don’t know that’s the hotel‘s fault but lack of people wanting to work. I could not recommend staying here.

Family_with_children

6/10

Pleasant

10 Jul 2026

Rosina Fiorella

Breakfast and pool were great! Breakfast was served every morning and everything was fresh. Only complaints were the elevators which were very slow going up to rooms and we had to wait 2 hours to get our room. We checked in at 4:00 and got our room at 6:00.

Family_with_children

2/10

Poor

10 Jul 2026

Veronica

Muy sucio la verdad

Family_with_children

2/10

Poor

09 Jul 2026

Ariel

My experience at Embassy Suites was one of the worst hotel experiences I’ve had.
I paid extra for both early check-in and late check-out, yet neither service was honored. To make matters worse, I didn’t even receive my room on my first day until 8:30 PM. After paying for the room and additional services, having to wait until the evening to check in was completely unacceptable.
Because I lost most of my first day, I spoke with the hotel and requested to extend my stay by one night. I was told that my extension was confirmed. Later, the next day, I was suddenly informed that nothing had actually been extended and that I needed to leave immediatel as they were overbooked.
Trying to solve the issue myself, I booked another reservation online. Instead of working with me, the hotel threatened to cancel my new reservation and still force me to leave, leaving us without a place to stay after we had already made plans for the day.
I even offered to pay for an additional night or, at the very least, pay for a late check-out. Rather than finding a solution, management was dismissive and unhelpful throughout the entire situation.
If the hotel overbooked, that’s an internal. We were the ones left scrambling with nowhere to stay because of mistakes that were completely outside of our control.
The lack of communication, poor organization, and disappointing customer service—especially from management—made this an incredibly frustrating experience. I cannot recommend this hotel!

Partner

10/10

Exceptional

09 Jul 2026

Tom

Great location and access to the beach. Need a bigger pool as it gets crowded in the summer.

Partner

2/10

Poor

09 Jul 2026

Juliana

I was very disappointed with my stay at Embassy Suites by Hilton Myrtle Beach. Unfortunately, the hotel did not meet the standards I expected from the Embassy Suites brand, especially considering the price.

When we arrived, the room was not clean, and the bathroom was extremely small—so cramped that it was difficult to move around and even close the door comfortably.

The air conditioning was inadequate. The room never became cool enough, and the hallways had virtually no air conditioning, making the entire hotel feel hot and uncomfortable.

The hotel was also overcrowded. The pool area was packed with children and was extremely noisy throughout the day, making it impossible to relax or enjoy a peaceful vacation.

Overall, the cleanliness, uncomfortable room, poor air conditioning, and excessive noise made this a very disappointing experience. I expected much better from an Embassy Suites property and do not feel the stay was worth the amount I paid. I hope the hotel takes these concerns seriously and considers appropriate compensation for guests who have a similar experience.

Family

10/10

Exceptional

08 Jul 2026

Thomas

Great location and breakfast. Helpful concierge and front desk. Black Drum Brewing Next Door and free slushies poolside for kiddos. What’s not to love?!

Self

10/10

Exceptional

08 Jul 2026

Alba Carolina

The best hotel !!!! 😍

Family_with_children

10/10

Exceptional

06 Jul 2026

Sukhwinder

Everything was absolutely amazing.

Partner

8/10

Excellent

05 Jul 2026

Julia

The property overall is very beautiful ! The highlights include the breakfast buffet with the helpful and quick to clean up, friendly staff. The complimentary drinks for adults during happy hour. There is onsite entertainment (DJ/band) that play poolside. The facility is mostly up-kept and walkable to the beach.

We are a family of 5 that checked in, but we're only given 4 bath towels and 3 washcloths daily. We did call down multiple times and were eventually brought up more. Unsure why just not give the amount of towels for the amount of people booked for the room (we had to reuse towels and washcloths due to waiting for staff to come).

There is a lengthy wait for the elevator. The elevators are very backed up due to all the guests. During check out we carried multiple luggage's of ours down multiple flights of stairs, because the wait for an empty elevator was never going to happen.

Also- this was the most frustrating. The outdoor pool opens at 8AM. People line up before 730AM to \"save\" pool chairs for the day. So, if you go to the pool during the day expecting to have a seat, you will not get one. I complained to the front desk, because essentially people throw towels on the chairs and leave for hours on end. I was told there is a \"30 minute policy\" but no one enforces the rule. This is a big issue that needs addressed.

Family_with_children

8/10

Excellent

05 Jul 2026

Crystal

My family and I really enjoyed staying at Embassy suites by Hilton. A lot to do on the property so you won’t even have to leave. Pool area was a plus for my son. My only concerns were the excessive long waits for the elevator, it was bad. I did not receive my breakfast and drink vouchers until I asked, and the room bathroom could have been cleaner. But overall, great!

Friends_and_family Family

10/10

Exceptional

04 Jul 2026

Yovani

I have nothing to add, everything was good.

8/10

Excellent

04 Jul 2026

WYNETTA

I always stay at Embassy Suites when vacationing at MB. This time ai notice areas where management cut cost. Only dessert size plates are available at breakfast so barely hold anything equal to a full breakfast serving. The elevators during peak summer are extremely crowded, no air conditioning, and are very small and just 4 to accommodate the large summer crowds. The maids did not have clean large towels to replace used towels, only one roll of spare toilet tissue which goes fast with a family of four. Bath towels were dingy. Sinks and toilet bowls around top rim had build up scum. Could feel sand embedded in carpet if walked barefoot in the rooms.

Family_with_children

6/10

Pleasant

02 Jul 2026

Ruth

We stayed here for three nights for my boys' end-of-school-year celebration, and overall we had a great experience.
One of the biggest perks was the complimentary breakfast, which helped us save money each morning. The pool and beach were amazing, and the resort is definitely a great destination for families. The on-site restaurant made ordering room service convenient, and the prices were very affordable.
There were a couple of downsides. It took maintenance over an hour to respond after we called for assistance, and the room I originally booked wasn't available when we arrived, so we were given a different room.
On the positive side, the bathroom was exceptionally clean, my boys made new friends during our stay, and we created some wonderful memories. Despite a few issues, I would definitely recommend this hotel to families looking for a fun and relaxing getaway.

Family_with_children

2/10

Poor

02 Jul 2026

Nancy

The room was very run down. Dirty chairs and pullout couch was stained all over. Broken handle on tv stand

Partner

4/10

Poor

02 Jul 2026

fabrizio

Cleaned my room only once out of five nights. Had to repeatedly contact them for towels and toilet paper.

Friends_and_family Family

8/10

Excellent

30 Jun 2026

Ayad H

Nice hotel

Family_with_children

10/10

Exceptional

28 Jun 2026

Michael

It was a awesome time, very relaxing

Friends_and_family Family

10/10

Exceptional

27 Jun 2026

Vinayan

Amazing hotel and excellent value for money! Our 20th-floor view was a massive plus. The breakfast is an absolute differentiator here—huge respect to the team making live omelets for hundreds of guests every morning. Plus, the new water theme amenities are fantastic for both kids and adults. Highly recommend!

Friends_and_family Family

10/10

Exceptional

26 Jun 2026

Isaias

Great place for kids

Family_with_children

4/10

Poor

26 Jun 2026

Tiffany

Not a fan of this hotel. I think it’s really pricey to stay here and there’s a lot of hidden fees and honestly, I just think that there’s a lot better hotels in the area. They’re gonna put a $300 hold on your card when you get there (which isn’t abnormal. This happens at every hotel) but then you also try to charge you $160 because you have to pay to park on site which is around $60 a night. Mind you I’m lucky that my parents live across the street and I was able to park at their residence because there is no free parking anywhere around. Personally, I think for $400 a night you should be able to park there for free and pay to valet if you want to use that service. The valet did not come with the $60 a night for parking. There were a lot of stains on the floor. The balcony door didn’t lock and kept sliding open, which wouldn’t necessarily be an issue, since we don’t have kids, but I could see it being a problem if you have small children and you’re trying to keep them safe and the smell of weed kept blowing in at all hours of the day. We didn’t have any shampoo or conditioner in our room.(the bottles were empty.) I called down to housekeeping, and no one answered. I finally ran into a housekeeper in the hallway and they were not friendly. Overall we just weren’t happy with the experience.

Partner

10/10

Exceptional

25 Jun 2026

Felicite

The staff was very friendly and food was great at the hotel. The room was clean beach view was outstanding we will be back

Partner

10/10

Exceptional

23 Jun 2026

Layne

2nd visit, great

10/10

Exceptional

23 Jun 2026

Brian

Perfect stay to wake up to the beach view. Inside dining area is very nice with that same great beach view. Quick access to neighboring Currents waterpark is perfect for families with children or relaxation for anyone. Black Drum restaraunt being right next door is also very convenient and great for food or enjoying a drink.

Partner

4/10

Poor

22 Jun 2026

Mirislam

Slow check in process. Arrived at 3:45 p.m and room was not ready, had to wait till 6 p.m to get a room

8/10

Excellent

22 Jun 2026

Mikelle

Our stay was great and we utilized lots of the wonderful on site amenities. Our only complaints were that the hotel info section said there was a lazy river, and looking at google earth it shows that there was one in the past, but it has been removed with the new water park layout. We were greatly looking forward to the lazy river so that was disappointing! That, and we were staying on the 5th floor and the air conditioners were so loud we couldn’t hear the ocean at all from the balcony. Minor issues that we wanted to pass along for future travelers as they plan their trip.

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

LaChandra

Amazon property. Was not made aware of the large payment for resort fees and parking. The only other issue was the elevator timing. Great hotel.

Friends_and_family Family

10/10

Exceptional

20 Jun 2026

Sandra

We loved this vacation. The proximity to the beach was amazing.

Partner

8/10

Excellent

17 Jun 2026

John

The on-site breakfast was awesome!
The pools and waterslides were great for the kids!
The evening drinks and snacks were perfect!
The location of the pier is cool.
Access to the beach is good.
The rooms are nice.
We wish there was a lazy river on-site.

Family_with_children

10/10

Exceptional

12 Jun 2026

John

Great for families with children, my grandchildren loved it.

Family_with_children

4/10

Poor

08 Jun 2026

Esteven

First off when we got there we got there with the impression that we have rented one particular room which was facing the beach when I went to the front desk the person said we have this room or we have their room you only have two choices and that's how we have seven of all the carpets are dirty third of all the rooms are idated and are small for us to be paid $1,000 for two days it's not worth it . The only thing display has going on is the pools and the slides and the beach that's the only thing that this place has going on other than that save your money

Family_with_children

6/10

Pleasant

08 Jun 2026

Diego

Segun la aplicación de Expedia tenía que pagar sierta cantidad al hotel al finalizar mi estadía
Pero resulta que al final de mi estadía me hicieron muchos mas cargos por lo cual termine pagando mas de lo esperado
Si vas a cobrar mas cargos deberian de explicarlo en la información del hotel para que las personas sepan lo que van a pagar y no intentar estafazar a las personas con cargos ocultos
No me molesto pagar todos los cargos adicionales que me impuso el hotel
Lo único que me molesto es la mentira con la cual ellos intentan disfrazar los cargos adicionales

Para mi al ser una compañía grande deberían ser mas sinceros y profesionales con sus clientes y no intentar engañarlos solo para optener un par de dolares extra

Family_with_children

8/10

Excellent

06 Jun 2026

ANITA

We had a great stay. Very welcoming and friendly staff. Good service. I only feel that the hotel rooms and hallways could have been cleaned better. I cringe when I see dirt on baseboards and this was seen everywhere. I let that go and really enjoyed myself. Beautiful hotel and activities. Everyone seemed very happy and people seemed to be enjoying themselves. Have recommended this place to several friends already.

Family_with_children

10/10

Exceptional

05 Jun 2026

Cassy

We loved the pool and the shuttle service!

Family_with_children

10/10

Exceptional

04 Jun 2026

Kim

Great location. Everything we needed was right there. We loved it.

Partner

10/10

Exceptional

04 Jun 2026

Sarah

Excellent resort all around.

10/10

Exceptional

04 Jun 2026

Daniel

Everything was great! Property showed its age but wasn't that big of a deal. Our family had a great time and enjoyed the pool immensely. Only problem was having 3 young kids the water slides looked awesome but none of my kids were tall enough to ride a single one. We booked solely because of the slides but in the end we still ended up having a great time.

Family_with_children

10/10

Exceptional

03 Jun 2026

Chelsie

Our room was clean, the view on the 14th floor, pool side - ocean front beach view was phenomenal. The hotel staff were all really great, and the breakfast was amazing! We will most definitely have to go back!! We had so much fun!

Friends_and_family Family

10/10

Exceptional

03 Jun 2026

Lisa

Awesome stay!

Family_with_children

4/10

Poor

02 Jun 2026

Henry

The room is small did not have a full kitchen . Room was next to all axhaust hood of the hotel kitchen make a lot of noise and smell. Book month in advance but still get the worst room, check in was 4:00 pm but have to wait until 6:30pm. Would not want to come back or recommend to any friends.

Family_with_children

8/10

Excellent

01 Jun 2026

Pradnya

The property was clean and well maintained, we had a great time on the memorial weekend with our 7yo.
We will be back again for sure!!

Family_with_children

8/10

Excellent

31 May 2026

Michael

The breakfast was excellent. So, many choices and a lot of seating. Our beach view from our room was perfect. The three sliding doors was a great touch. The elevators were slow and at times there was a long wait to get up to our room and back down to the lobby. Overall, we would come back & stay there again. Highly recommend this place.

Partner

10/10

Exceptional

30 May 2026

Chuck

The grounds, hotel and pool area were great! Staff was very friend and helpful. The breakfast in the morning was a bonus. Cleanliness needs a little work, food was left in the elevator lobby on my floor for 2+ days on a table in plain sight. Other than that, I would go back.

Family_with_children

10/10

Exceptional

30 May 2026

Robin

One of the best breakfast you can have at a hotel. The pool was nice. Our view was a great view of the beach

2/10

Poor

30 May 2026

Omid

Clean and good place for vacation.

Family_with_children

10/10

Exceptional

27 May 2026

Sean

Great property location with easy access to the beach. The pool and resort style amenities make you feel like your on a island vacation. The staff was extremely friendly and professional. The breakfast chefs were extremely efficient and super attentive. Will be definitely going back again and have recommended to others.

8/10

Excellent

27 May 2026

erin

Shuttle service provided was terrific. Driver David very friendly and attentive.
Had a personal pillow removed by cleaning staff that was not addressed or returned which was disappointing. Had a car for transportation otherwise quite a distance from main attractions of Myrtle beach. Hotel quiet. Elevators often had lengthy wait times to get to your room.

Family

10/10

Exceptional

26 May 2026

Ammad

Great

2/10

Poor

24 May 2026

Nicole

Those place is too busy and everything cost extra that is not explained clearly when booking. Hotel is way over priced, ac doesn't go below 71 in the room making sleeping uncomfortable if you like it cold when sleeping . Will never stay again

Friends_and_family Family

10/10

Exceptional

24 May 2026

Megan

Great stay!

8/10

Excellent

21 May 2026

alan

Good location was able to walk to Apache pier. Very nice breakfast

Friends_and_family Family

10/10

Exceptional

20 May 2026

Alicia

The amenities were amazing. Great room and all the staff were so kind and helpful.

Family_with_children

10/10

Exceptional

19 May 2026

Kathi

The cocktail reception & the breakfast were both fantastic! Loved the options & the helpful & friendly staff

Partner

6/10

Pleasant

19 May 2026

Verified traveler

This should be a 3-star hotel! Nothing about this place except for the ‘no noise’ AC in the room makes it worth spending extra money on this property!

Family_with_children

10/10

Exceptional

18 May 2026

Eisha

Everything was nice and clean. Staff were excellent. Pools were clean.

Self

10/10

Exceptional

17 May 2026

Kia

Yes

6/10

Pleasant

17 May 2026

Lakevious

Property was not updated as advertised in photos. Decent rooms and good amenities close by.

Family_with_children

4/10

Poor

13 May 2026

Dr. Humberto

Older hotel needs renovations.

Family_with_children

10/10

Exceptional

12 May 2026

Doreen

Great for a weekend getaway. My kids love it ...

Family_with_children

10/10

Exceptional

12 May 2026

Ariel

My boyfriend and I came down for a night to go to the House of Blues. We were arriving early so I called ahead to see if we could check in early. Check in was a breeze, I wish I knew the front desk ladies name to give her a shout out. She was so accommodating. The room was breath taking with amazing views! We stayed on the 16th floor with a wrap around view. I loved the windows in the bathroom, such beautiful lighting. Since we got to check in early we were able to go check out the restaurant by the pool, Black drum. We got a pizza and the Mac n cheese topped with shredded chicken. We arrived back to the hotel after our concert around 10, we stopped by the bar downstairs to order a snack off the late night menu. It’s a very small menu but it was enough for a late night snack to hold us over till breakfast. The tenders were really good! Sunday morning we woke up and got down to the breakfast at 7; a lot of good options the food was really fresh. Best continental breakfast I’ve had! Since we came down for the concert we didn’t have time the day before to enjoy the beach or the pool, so after breakfast we went down to enjoy the hot tub and walked out on the beach before check out. We really loved the atmosphere and look forward to coming back to be able to enjoy a longer stay.

Partner

8/10

Excellent

12 May 2026

Jennifer

Property was well maintained. The rooms are a good size but dated with the carpets. Hallways were exceptionally muggy and warm. They had a breakfast buffet but the food was lackluster and not warm. Vending machines on the floor said one price but you were charged a different price.
The beach was beautiful. Staff were great and the concierge was great too.

Partner

2/10

Poor

11 May 2026

Paola

Staff waa completely unhelpful, rude, and misinformed.

Family_with_children

10/10

Exceptional

11 May 2026

Andres

My family and I love this resort. We started coming here April 2025 and we’ve now been 4 times. Is an amazing resort, the staff is very friendly, food is good, all the amenities are very well maintained.

Family_with_children

8/10

Excellent

10 May 2026

Alyssa

A little outdated but overall a nice stay. The breakfast and complimentary drinks were a nice touch. Great view. Will stay again.

10/10

Exceptional

03 May 2026

Melissa

Clean room

Self

10/10

Exceptional

26 Apr 2026

Shawn

This is the only hotel we will stay at when we travel to the beach. Everything was clean, the beds were comfortable and all of the staff was helpful and super nice.

Family_with_children

10/10

Exceptional

22 Apr 2026

Karen Mae

The breakfast was the best I have ever had. The lobby was very clean and smelled wonderful! The pool area was beautiful!

Friends

10/10

Exceptional

17 Apr 2026

Milka r

My first trip to Myrtle Beach has been wonderful! Dong Shirley, Michelle, Leo, and the entire housekeeping crew have been fantastic. I’m truly enjoying my stay here at the Embassy, but I wanted to let you know about a few maintenance items in Room 2001. In the bathroom, the toilet isn't flushing properly and the bowl feels loose. The tub drain is also acting up, and the closet handle is a bit shaky.
Thank you so much for listening and for being such an amazing manager Mary. Believe you me, if I’m ever in Myrtle Beach again, I would definitely stay here. I just wanted to make sure you were aware of what’s going on with the room!

Family_with_children

6/10

Pleasant

16 Apr 2026

Dewey

Breakfast was great. The pool was good the outside pool. But the inside pool the chemicals was very strong couldnt take it.

Friends_and_family Family

6/10

Pleasant

16 Apr 2026

Azamat

The breakfast was filled with candy for the kids to load up on no nutritious options. The candy is shoved in their face at the entrance and also there is a whipped cream, sprinkles, chocolate syrup, marshmallows, and gummy‘s for breakfast. It wasn’t worth a fight with the kids. They instantly loaded up on all the sugar. I think it shouldn’t be offered for breakfast.

Family_with_children

2/10

Poor

15 Apr 2026

Milton

You'll be aware that when you make the reservations that you going to be charged over $140 if you stay for two nights that was not disclosed to us when we checked in. We were told that they would hold temporarily $200 for incidentals and for parking. When we ask how much is the parking daily that was not provided to us.
Once we checked out we was told that the hold would be released as long as there was no incidentals in the room. 2 days later the $140 post to the account there is still an outstanding charge of $40 that's pending.
This is my concern your parking should be a flat rate and that should be disclosed to each person that comes in when they check in so we know the exact amount per day how much is parking along with your resort fees that should be a flat rate as well that amount should also be disclosed per day how much you're being charged to give that person an estimate of how much their card will be charged for those two things.
I feel like that information was misleading because

8/10

Excellent

15 Apr 2026

Yvonne

Breakfast was great and beach plus pool experience is the best deal.