Name: Sand Dunes Resort Hotel
Address: 201 74th Ave N, Myrtle Beach, 29572, US

2/10

Poor

21 Jul 2026

Dana

Room wasn't cleaned, sand was all over the floor. Found mold under the sink (I have photos), coffee machine still had a previous kcup inside of it.

Family_with_children

8/10

Excellent

19 Jul 2026

Petros

Ok

2/10

Poor

17 Jul 2026

Laura

To start off i felt like the receptionist staff didn't feel like talking, they dont greet you well they have attitudes it seems like they dont want to work.

Another thing the elevators would no work it would take a long time to open and close the elevators would smell nasty and dirty. The elevators number lights would go off let's say I press the number 4 you wouldn't know if you pressed it or not or if I pressed number 4 it would go to the number 3 .

Family_with_children

6/10

Pleasant

17 Jul 2026

Lawrence

Pretty clean but floor was dirty ,couch was to .But for the price Pretty good

Family_with_children

6/10

Pleasant

14 Jul 2026

Elizabeth

The parking deck was a real hassle. I have a truck and it's very hard to get into those tiny spaces.

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Robyn E.

Once your there it has everything you need; beach, pool and food!

Friends_and_family Family

2/10

Poor

12 Jul 2026

Coleman

0/10

4/10

Poor

12 Jul 2026

ANGENETTE

I had to move it had bugs in the room

Family_with_children

4/10

Poor

11 Jul 2026

Kasmel

The room was nice. But the bed had dirty sheets and hair all over them and they had towels but I was told they don’t do wash rag. Then found out during check out they do have them of course one of the desk associates got a nasty attitude when I was explaining to my check out desk associate. The property is nice they just need to do better with the house keeping.

Friends_and_family Family

10/10

Exceptional

09 Jul 2026

Santana

Nice room nice property wonderful service

Family_with_children

6/10

Pleasant

08 Jul 2026

Shakina

Our overall stay was good. There was only two down sides to our stay was parking. It was horrible. Especially trying to park in a garage with minimal spaces. I’m going to say maybe it was because of the holiday season but it was still horrible. Then none of TVs in the bedrooms worked. We thought it was the batteries but we called and got new ones and they still did not work.

Family

10/10

Exceptional

07 Jul 2026

Teresa

We loved it!!

Friends

6/10

Pleasant

06 Jul 2026

geisy

PRICEY FOR VERY OLD LOOKING ROOMS, OLD FURNITURE AND DECOR, NO ROOM SERVICE ETC

Family_with_children

4/10

Poor

03 Jul 2026

Patrick

Not as advertised but the staff was great

Family_with_children

10/10

Exceptional

29 Jun 2026

Carol

We love it here! Will visit often

2/10

Poor

29 Jun 2026

Misty

This place was a disaster. Rooms are falling apart and dirty, staff was not helpful, way to expensive for what it is. I would not waste my money!

8/10

Excellent

28 Jun 2026

KEITH

Beach view was great staff was good

Friends_and_family Friends

10/10

Exceptional

28 Jun 2026

Rosie Oralia

Very good view of the beach and very close it

Family_with_children

10/10

Exceptional

25 Jun 2026

Brian

Great time. Staff was amazing

Self

6/10

Pleasant

24 Jun 2026

Vk

I need they show me which floor we stay, I don’t like first floor because I can’t see the ocean view

Family

4/10

Poor

22 Jun 2026

Bridget

Well the resort itself was fabulous lots of stuff for the kids to do.. however!!! They were hours late on having our room ready at check in time and mind you we have three kids.. and on top of that they charged me a extra 100$ when they charge the remaining total for the room. AND we never got clean towels. Ever. So sad too cause it has such great potential.

Family_with_children

8/10

Excellent

18 Jun 2026

Taylor

The kids were very happy with the water park. The bathtub in our room didn’t drain well but aside from that we were happy with the location and amenities.

Family_with_children

10/10

Exceptional

17 Jun 2026

Ireri

Me gusto el servicio y tiene de todo, restaurantes y todos los servicios cerca

Partner

10/10

Exceptional

11 Jun 2026

Jessica

Everything from the bar, the beach, the pools were all very close short walks everything was clean and well maintained we had a great time!!

Family

4/10

Poor

10 Jun 2026

EDITH

Upon arrival at the property, everything seemed ok. Well, upon arriving in the room, the floors were very noticeably covered in what appeared to be black sut, there was food and trash underneath the beds and couch; the bath linen was black, the bed protector was nasty and filthy with blood and urine stains. The bed covering was low in quality. This property needs to be renovated and the furniture updated. This is the exact reason I did not buy a timeshare. Needless to say, the money I paid per night for three was not worth it. I will not be staying at this property again, nor will I refer anyone for visits.

Family_with_children

10/10

Exceptional

07 Jun 2026

Debbie Elks

We were very happy with our last minute vacation .

Family_with_children

2/10

Poor

05 Jun 2026

miracle

There was bedbugs in my room. Got switched to a different room but wanted and received a refund instead.

Self

10/10

Exceptional

03 Jun 2026

Joshua

We checked in at approximately 12:00am, checking in was very easy. The late night representative held herself in a professional manner, very informative and made us feel very welcome. The rooms were clean, sheets clean, good odor. And a Phenomenal oceanfront view!!! The breakfast bar was very nice, I was expecting some different items (out of the box)they didn’t, but they did have biscuits and gravy my favorite! My daughter enjoyed the splash pad and the pool especially the lazy river. Grab a parking spot quickly before 10 or 11, if not you’ll be left on the top floor lol! Only thing I wish I had more time. 10/10😁☺️

Family_with_children

10/10

Exceptional

01 Jun 2026

Shirley

I booked a room at Sand Dunn feeling a little nervous. I was nervous because the price was very reasonable compared to other Resorts. I was pleasantly surprised with the room.
My husband and I enjoyed the stay as well as the delicious breakfast. I will be booking there again when I am in Myrtle Beach.

Partner

10/10

Exceptional

01 Jun 2026

Lynnette

Very nice and comfy the price. No complaints here!!

Friends

2/10

Poor

31 May 2026

Christine

I booked a stay at sand dunes for my sons birthday I seen the slides, lazy river and she's little so I thought it would be nice and the price wasn't bad but The room was filthy walls, floorboards, vents and the refrigerator had a molded paper the resort was more like a motel not very accommodating or convenient anything I wanted I had to get in my car and drive two blocks over because my villa tower didn't have a lobby no towels, I needed a new set of keys and had to pack my kids back up in the car to get the new set I got a phone call from the front telling me I was placed in the wrong room 24 hours after checking in the best part was the \"water park\" hotel was outdated and filthy I personally don't think it's worth the money it's maybe worth half the price but sure not what was paid

Family_with_children

10/10

Exceptional

31 May 2026

Shanice

Clean n fun

Friends

6/10

Pleasant

30 May 2026

John Bryan

There was a water leak from the ceiling in the kitchen area from upstairs.

Friends_and_family Friends

10/10

Exceptional

27 May 2026

Stephanie

The resort had absolutely everything we needed! Didn't have to leave during our stay! The rooms were comfortable and provided a nice place to relax to catch our breath. Lots of things to do for the lil kiddos!

Family_with_children

6/10

Pleasant

25 May 2026

Linda

Difficulty at check in, placed in the wrong room and questioned right away. Eventually found problem was we were given the wrong room. Room was okay but property has sewage line right at beach access so the smell was horrible when going to the beach. Some staff members have attitude where others are pleasant.

Family

6/10

Pleasant

25 May 2026

Cindy

Stayed at section called the Villas; the parking garage is horrible. There are no signs directing people to the elevators; you had to walk down a floor after you parked to even find one. Only one elevator was working. The hallways were dark. We will not stay again.

Friends

10/10

Exceptional

23 May 2026

Jennifer

We loved it

Partner

10/10

Exceptional

22 May 2026

Vickie

amazing. Best hotel in North Myrtle Beach

Friends_and_family Family

10/10

Exceptional

21 May 2026

Dawn

We checked in very early... the front desk was wonderful

Partner

10/10

Exceptional

21 May 2026

Jessika

Trust me when I say me and my wife regret going out to eat around when we had everything downstairs. Pizza spot and a dinner that serves good food, a bar. 4 different sections of pools. 2 arcades. I’m definitely coming back soon I will post videos on my TikTok @clbjona

Family_with_children

8/10

Excellent

20 May 2026

Christopher

Nice view of beach

8/10

Excellent

19 May 2026

NONI

The staff was very friendly and made check in easy. I did have a beach view; it was over the pool on the 3rd floor. I would have liked to be higher up. The room was clean It did have too much caulking in the seams of the shower; I would just replace it.

10/10

Exceptional

17 May 2026

Marche

Everything was tremendous my 3 😁 time in myrtle Beach will return than again expedia

Partner

2/10

Poor

17 May 2026

Neisha

was extremely disappointed with my stay at Sand Dunes Hotel on May 16, 2026. The condition of the room was unacceptable and clearly not cleaned properly before my arrival. There were pubic hairs left on the toilet seat and in the bathtub, which was very unsanitary. The bathtub drain was clogged, making it difficult to use. On top of that, I saw roaches and signs of mice during my stay, which made the experience even worse. The overall cleanliness of the room was terrible and far below what anyone should expect from a hotel. I would not recommend staying here until major improvements are made with housekeeping, sanitation, and pest control.

Family_with_children

4/10

Poor

12 May 2026

Jeffrey

Everything was great, until we found bugs (roaches and ants).

10/10

Exceptional

10 May 2026

kisha

The property needs to be updated but it’s a beautiful place. I love it.

Partner

10/10

Exceptional

09 May 2026

Lisbeth

10/10

Partner

4/10

Poor

08 May 2026

Donna

Well the hot tubs were full of suds the first night I was there and lots of dirt. The next morning at 11:00 they were still that way. I went to talk to the manager and this guy said oh I'm a pool blah blah blah and gave me attitude told me he was up there three times in the tubs were clean first thing in the morning.
I showed him a photo from last night and a photo from today full of suds!! I asked him if he would like to get in hot tub like that and he said \"well do you want to do my job?\"
Poor customer service attitude. I went to the general manager and explained all of that and gave him a written letter.
It was my first day and probably my last stay since nobody had an answer and they offered no accommodations or anything. I canceled the rest of my week there and went down the road to a place that I knew was dependable

Self

6/10

Pleasant

02 May 2026

Lisa

Water was turned off one day for about 4 hours - No one notified us this was happening. Had to change rooms because the fridge was broke. Very run down - the shower curtain rod was about coming out of the wall and the bathroom outlets were very loose. No one cleaned the room in 4 days - sand all over with a crappy broom in the room. No one cane to get the dirty towels or provide new ones our entire stay.

Partner

10/10

Exceptional

29 Apr 2026

Shiyokii

Good customer service

Family_with_children

10/10

Exceptional

28 Apr 2026

Jenna

Everything was great ! I loved my stay here!

Partner

4/10

Poor

27 Apr 2026

Quentin

The beds were hard and uncomfortable

Family_with_children

8/10

Excellent

26 Apr 2026

Brittney

The floors were nasty. My kids ran across the floor with no shoes and their feet were black like tar. They need to mop their floor a bunch of times.

Family_with_children

2/10

Poor

25 Apr 2026

Mia

This was the worst properly that I have ever stayed at in Myrtle Beach. There rooms were extremely outdated, there was black mold in the rooms, the indoor pool area were dirty. One of the hot tubs was taped off and the other one had a thick foam in it. Customer service was terrible we couldn’t even get an extra blanket Expedia or the hotel didn’t offer any resolution. I I feel like I got robbed.

Family

10/10

Exceptional

25 Apr 2026

Jerry

Enjoyed the stay

Partner

6/10

Pleasant

24 Apr 2026

Shnetta

The hotel was great. My reason for choosing this hotel was so the kids could enjoy the water park, however due to the long check in of standing in line nearly two hours we did not get to experience the water park.

Friends_and_family Family

8/10

Excellent

24 Apr 2026

joslyn

kitchen did not have the required supplies such as pots and pans needed to really cook in the room.

Family_with_children

2/10

Poor

21 Apr 2026

Walter

Roaches crawling in lobby while customer wait to check-in

Family_with_children

10/10

Exceptional

20 Apr 2026

DayToya

Great

4/10

Poor

20 Apr 2026

Nicholas

Old and dirty

Partner

2/10

Poor

20 Apr 2026

Shara

I waited twice in line more than a hour both times. The check in was a terrible experience.

4/10

Poor

19 Apr 2026

Bethany

We stayed in one of their villas, it was a decent sized room for a family of 5. However, the floor was disgustingly filthy, had to walk around with shoes on at all times because you could feel how dirty the floor was, several bags of ours have black stuff all over them from being just sat on the floor, there was leftover cilantro on the microwave from previous people, the AC didn’t work for a whole day and when I mentioned it to the front desk they sent someone in to look at it but he stated it was on heat and walked out when in fact it wasn’t on heat, and was set on cool since we got there and when I showed him a picture I had taken of the thermostat being on cool before I walked down to the office he brushed me off, but it would not go below 76 despite being but on 69. Overall not a good experience.

Friends_and_family Family

6/10

Pleasant

14 Apr 2026

Denise

The room was never leaned and never received clean towels.

Family_with_children

4/10

Poor

12 Apr 2026

Richard

This place is awful and I will never vacation their again.

Friends_and_family Family

2/10

Poor

11 Apr 2026

Heather

Was billed twice and took forever to get sorted. Housekeeping never showed. Hotel was very outdated. Customer service was poor except the gentleman at the front desk. He was very nice and polite. Will not return to this company. The beach was beautiful.

Friends_and_family Family

10/10

Exceptional

10 Apr 2026

Traci

Partial ocean view from
Balcony!

Family_with_children

2/10

Poor

04 Apr 2026

Walter

The room charged me onto of expeedia charging me. I was left with a bi8 of 180..47

2/10

Poor

04 Apr 2026

Satwinder

I stayed at Sand Dunes Resort for 2 days with my friend, and this was genuinely the worst hotel/resort experience of my life.

We originally booked a room with two queen beds and a kitchen, but the first room we were assigned had a cockroach in the kitchen. After we complained, they moved us to another room just two doors down — which honestly didn’t feel like much of an upgrade.

The cleanliness was absolutely unacceptable. The bath towels were dirty, and the only clean towels in the room were the hand towels, which is what both of us had to use after showering. That alone says everything.

The bathroom/shower was terrifying. The bottom of the tub felt so soft, unstable, and sunken in that it literally felt like it was going to collapse while showering.

Also, don’t expect even basic hotel essentials. They did not provide toothpaste, and the soap they gave smelled so bad it honestly felt like I was washing myself with vegetable oil or canola oil.

If you enjoy staying somewhere that feels closer to a dumpster than a resort, then this place might be for you. Otherwise, save your money and book literally anywhere else.

I would never recommend Sand Dunes Resort to anyone, and I will definitely never stay here again.

Family

6/10

Pleasant

04 Apr 2026

Lynsie

Beach view was a little obstructed. We booked for a waterpark but only had a little indoor pool that was filthy and over chlorinated to the point it burned my eyes and throat just being in the room. They were not upfront that the outdoor waterpark was closed or when it opens for the season. The room was average. Bed was comfortable. Pricing was fair for the cafe and restaurants in the hotel. Having breakfast included would have been a plus.

Friends_and_family Family

10/10

Exceptional

16 Mar 2026

Sarah

Everything was wonderful we had a hair competition and it was right next door to our hotel.and the room was wonderful no problems..we needed extra towels and it took them no time to quicklyget us fresh ones .everything we needed was in one spot and was right on the beach
It had in door pools..ice cream spot..arcades ..nail salon..restaurants...and even a convience store it had everything we love it

4/10

Poor

15 Mar 2026

Maureen

Room was clean but very spartan. Towels worn, coffee machine but no coffee or cups. Room was never cleaned or towels refreshed during our 3 day stay.

Partner

10/10

Exceptional

15 Mar 2026

Zuliemith

Everything was good the whole visit

Family_with_children

10/10

Exceptional

13 Mar 2026

Kristen

This was the second time I had stayed at this property and I think it’s a great value for the money located in a nice in quiet area. Nice clean room with comfortable beds.

Friends

4/10

Poor

09 Mar 2026

Yaritza

Beach unostructed, the water park it's not working.

Family_with_children

6/10

Pleasant

09 Mar 2026

Veronica

Great stay, facilities are older, however clean. Be careful when checking in, they were on a new system, and I was double charged due. Refund takes up to two to three business days.

Friends_and_family Family

2/10

Poor

08 Mar 2026

Destiny

Ended up paying more than i was told and check in was terrible not only just with me but other visitors as well

Family_with_children

2/10

Poor

03 Mar 2026

Takier

the room was dirty and smelled. They sent someone up to give us a bottle of air freshener. I had to clean the mirror to see out of it. The iron was nasty and the ironing board was torn and dirty. Elevator wasn’t working properly. New staff member put us in a room with double beds. We were told to come back after 6 and we would be moved to a room with a king bed. That didn’t happen!!!

Partner

10/10

Exceptional

01 Mar 2026

Chris

Clean room, exceptional staff, and amazing views.

Partner

4/10

Poor

27 Feb 2026

Tabitha

Front desk had me waiting around for 2 hours after my booking was paid for in advance. Said it was thru a third party so it might take 10-35 min. Wasn’t the case. After I contacted Hotels.com after I con Hotels.com and spoke to the virtual assistant and gave me the information that I needed to have to confirm who I am and an hour and a half later still not in a room. FrontDesk was helpful slightly but the fact that I had to keep going back-and-forth between the telephone and the front desk was just too much took over two hours to get in a room

Self

6/10

Pleasant

23 Feb 2026

Akeem

The room was good, very hard to find. However the jaccuzi was nasty which is why I booked here. They have a nice indoor area open during the winter, however the jaccuzi had brown foam coming out of it and the whole area smelt like shi*. Also you have to pay for breakfast!!

10/10

Exceptional

23 Feb 2026

Brianna

Our room was ocean front and it was so relaxing and peaceful. The staff was amazing and helpful. Will be recommending and returning

Partner

4/10

Poor

22 Feb 2026

Celeste

Beds are very hard. No condiments for the coffe. Two TVs but only 1 remote. I wouldn’t recommend it.

Friends_and_family Family

6/10

Pleasant

22 Feb 2026

Austin

Just things weren’t very clean, pool was very very unsanitary one of the worst I’ve seen or smelt

8/10

Excellent

20 Feb 2026

Dianna

Overall a nice place.

Partner

8/10

Excellent

17 Feb 2026

Terry

Friendly and helpful staff. Great location.

10/10

Exceptional

08 Feb 2026

sameh

it was amazing stay and clean services

Leisure Family

8/10

Excellent

11 Jan 2026

PAUL

Everything is clean and staff is friendly but so many activities is closed specially bar close which made me upset because I want drink on same place without have to drive.

Business

8/10

Excellent

11 Jan 2026

Clariese

The bathrooms had a little cleaning opportunities and the mattresses were worn, which made a rough nights sleep. As for the Resort itself, it was great. Things to do with the kids at the Resort. Stores for shopping near by. Close to great restaurants. The staff was beyond amazing. Great price for a weekend trip. I will definitely be back.

Leisure Family_with_children

8/10

Excellent

05 Jan 2026

Towanda

It was a wonderful family weekend while celebrating my brother's birthday. Thank you!!!!!

Friends_and_family Family

4/10

Poor

04 Jan 2026

Bryan

Floor was sticky and it had roaches

Self

10/10

Exceptional

02 Jan 2026

Micialea

Just great

Leisure Family

2/10

Poor

31 Dec 2025

Crystal

staff was very rude-Tameka who was not a manager claim to be one and refused to give me GM name when i asked. i was suppose to get a view of waterpark and instead a parking lot and trees. So when I called and complained about the room so asked me was i raising voice which I wasnt , then she asked if I wanted to leave? Thats when I asked For manger and she told me she was. we stepped out on balcony and at 10pm tried to close and lock it the whole handle fell apart. we called to report and after 45min no one showing, i called again and asked when they would be up there and Tameka said \"cant you just sleep with it open tonight?\" they finally got up there after 11pm and could not fix it...they had fight to get the door shut, but finally did. The hot tubs were so disguisting it looked like they had not been cleaned in weeks ...it was complete foam and brown water! and they also offered a discount and Tameka refused to to give me the discount!

10/10

Exceptional

31 Dec 2025

Aseanda

Clean room, had a side view room.Good experience.Could definitely go back.

Partner

8/10

Excellent

29 Dec 2025

Kimberly

Every thing was good

Leisure Partner