Name: Grande Cayman Resort
Address: 7200 North Ocean Blvd, Myrtle Beach, 29572, US

10/10

Exceptional

03 Aug 2026

Nelly

Great staff

10/10

Exceptional

02 Aug 2026

Siri

We love it here! There is a lot for the kids to go and do and plus we were right on the beach!

10/10

Exceptional

31 Jul 2026

Alanna

The rooms was beautiful!

6/10

Pleasant

28 Jul 2026

Blake

Beach access

8/10

Excellent

25 Jul 2026

Christopher

Great trip

8/10

Excellent

25 Jul 2026

Cathy

It was a nice room. Fairly clean.

6/10

Pleasant

25 Jul 2026

Gregory

Upon check in the unit wasn’t ready, we had to wait for about 2hrs before we were able to check in, my guest and I traveled 12 hours to enjoy our vacation just to wait an additional two hours. The maintenance crew weren’t moving effectively nor efficient enough because the lobby were packed with guests who needed to check in. The staff had mentioned to the guest checking in that maintenance wasn’t answering their calls. Once we were checked in, The 3bedroom 2 bathroom unit wasn’t clean. The floors were filthy, the bathroom in the master bedroom, the sink faucet was loose causing water to leak from the base of it, the tissue holder was broken and on the floor when we arrived. The bathroom in the hallway, the light switch didn’t work. The property was fully booked, my guest and I would’ve requested a different unit if the property wasn’t booked to capacity. Overall the stay could’ve been better. I wouldn’t book a trip and stay again.

10/10

Exceptional

20 Jul 2026

Kari

Nice location, room, and amenities.

Self

10/10

Exceptional

20 Jul 2026

antonia

We loved everything, the children had a great time, the room was very spacious and clean, every time we go we stay there.

2/10

Poor

20 Jul 2026

Lori

Rooms have not been throughly cleaned in a really long time. Appears that rooms are just turned over with minimal cleaning between guests.
We were booked for 4 nights and left after the second after we witnessed a large cockroach climbing up the wall.

Family

10/10

Exceptional

19 Jul 2026

Amy

We stayed in the 3 bedroom oceanfront condo and it was spacious and had everything we needed. My family enjoyed our 3 night stay.

Friends_and_family Family

6/10

Pleasant

14 Jul 2026

JENNIFER

The staff and the breakfast were great! Our room wasn’t ready when we checked in (after 4) but the staff made sure to put us in another room right away so we didn’t have to wait.

The elevators were a hassle, and our tub wouldn’t drain. When we called for service, however, they came within minutes to take.l care of it for us.

The pools and the beach access were very clean and easy to navigate.

Besides the price, we were overall happy with the experience!

Family_with_children

2/10

Poor

12 Jul 2026

rebecca

Ax wasn’t working right all weekend. Had water all over floor got it cleaned up but more came , wouldnt change our room, couch bed was disgisting, didn’t bring blankets I asked for at 10 pm until 1 am. Then it wasn’t a blanket it was a matress cover. Everywhere smelled like weed. It was trashy . We tried to stay from the room as much as possible. The money I spent I would have thought it would have been better. Won’t stay again

Family_with_children

8/10

Excellent

07 Jul 2026

Zxyan

n/a

4/10

Poor

05 Jul 2026

Diana

The picture was misleading. It made it look like I’d be on the end with an ocean view, but I was actually on the bottom floor, right beside a constant stream of people walking past day and night, with mosquitoes swarming everywhere. The hotel did nothing about it.Staff was not helpful

Family_with_children

8/10

Excellent

22 Jun 2026

benny

We stayed in an older section. Some updates would be nice

Family

8/10

Excellent

18 Jun 2026

Denasia

Great beach vacay, you don’t need to leave food and drinks were 10/10

10/10

Exceptional

16 Jun 2026

SHANNON

I will be staying here next time

Business

2/10

Poor

16 Jun 2026

Stephanie

dirty, pools were disgusting. SUPER OVERPRICED for a very cheap gross hotel experience. Will never stay here again.

Family_with_children

10/10

Exceptional

12 Jun 2026

Larry

Enjoyed the stay

Family_with_children

10/10

Exceptional

12 Jun 2026

Christian

Property is super clean with amazing views. I enjoyed the pools and hot tub. I will definitely be staying here again this summer!

Family_with_children

8/10

Excellent

05 Jun 2026

Cheryl

Getting there and the check-in process was a little rocky. The gps, for some reason, did not pickup on the hotels actual location and instead took us about a mile up the blvd from the hotel. Because of that, we had to call the hotel for directions. Not sure if that is the hotels issue or not. When we arrived, we got our key and went all the way up to the room with luggage and the key didn’t work. We had to go back and reload our luggage to go back downstairs and get a new key. That was a hassle. Also, because of the type of doors, which I guess are weather resistant for hurricanes, it was hard to open and close the door. The lamps were a little rusted as well. Outside of all of this, the hotel was in a good location, it was clean and right on the water. It had 2 or 3 restaurants, not including the onsite Starbucks. The 2 pools with a lazy river was a big hit and the staff was really nice. They even gave out coupons for local establishments. I thought it was perfect for a family stay. A little further from the “things to do” than we wanted so we had to drive to them, but it was fine. Definitely a future option.

10/10

Exceptional

03 Jun 2026

Eric

This place was updated in the pandemic lobby is all new . Use to be call Longbay resorts. On the beach . Lazy river , outdoor heated pool and hot tub . Only fees are expensive price of the room is good but the fees are way higher than what they use to be .

Self

8/10

Excellent

25 May 2026

Guadalupe

Need more clean pool
area

Family_with_children

10/10

Exceptional

17 May 2026

Dawn

Very nice, clean room. Check in and check out was easy, staff was friendly. Lots of restaurants on site and within walking distance. Many activities on site and within a few miles of location. Kid friendly for sure (lots of them around) but several spaces where you could seek out quiet spaces as well.

Partner

2/10

Poor

12 May 2026

Kahlita

Dirty property. All rooms have rust. Trash lingering in the hallways. Would not recommend.

Partner

6/10

Pleasant

04 May 2026

Brandy

Nice resort have stayed before. Not as clean as last time. Floors not cleaned and dirty things left from previous guest were not removed. Love the size of room. Needed to be cleaned better.

Family_with_children

8/10

Excellent

26 Apr 2026

Devin

No issues. Everything went as expected.

There was an issue by the pools, where people were throwing items off the balcony and holding bottles over the edge, but staff (security I believe) worked to address it. Members of our group staying on the other side of the hotel complained of loud college students and fireworks late at night while trying to sleep with younger kids, but we could not hear it where we were.

Friends_and_family Family

8/10

Excellent

24 Apr 2026

Ernest

Bars were closed

Partner

4/10

Poor

20 Apr 2026

Robert

The rooms are very dirty and in poor maintenance condition. Peeling paint, water damage on ceilings, dirty/gritty feeling floors, stained linens on beds, bugs around the room, broken murphy bed with screws sticking out of the headboard, etc. Worst part was the smell of weed throughout the entire building. I know this is hard for them to stop, but it’s more about the “culture” of the people that are guests there. It was overwhelmingly urban which carried the weed aromas throughout every inch of the resort as well as the massive amounts of loud music and loud unruly kids everywhere throughout the night. Between the smells & noises from them it made it very difficult to sleep.

Friends_and_family Family

10/10

Exceptional

18 Apr 2026

Mearlyn

Clean room and staff

6/10

Pleasant

09 Apr 2026

Ciera

Check-in was a nightmare. Rooms were not ready due to not being cleaned yet. It obvious the rooms are not properly cleaned in between stays

2/10

Poor

07 Apr 2026

Chasity

4 hours wait to check in , then room
Was filthy with poop on the floor pubic hairs in shower and dirty sheets. No one never came to correct our problem

Family_with_children

4/10

Poor

05 Apr 2026

Emma

Clean room, beautiful place and beautiful view.. but terrible service and awful wait times, loud and obnoxious children running around after 12am it’s beautiful there but I definitely don’t recommend..

Partner

2/10

Poor

04 Apr 2026

Barry

Unless you know what room you are getting in advance, I would not gamble on booking here. My room was on ground floor, next to the pool, view of the side street, somewhat updated, but felt dirty due to areas of rust. Positives: parking on-site, Starbucks on-site, near the beach. Negatives: not able to check-in early, no clear directions of the facilities, dated facilities, location of some rooms, trying to up-charge you (they stated they could upgrade our room for an additional $20 and it felt retaliatory since we declined). The staff never explained the location of the room only that it was available now. We could not stay the night and needed to find a different hotel after they were not able to find me a different room since they said everything was booked. Stick with reliable name brands if you can such as Hilton, Marriott, Springfield, etc. Disappointed!!

Family

8/10

Excellent

02 Apr 2026

Kristina Mary

The resort was nice although there were teenagers below us slamming their room door at all hours of the night and running through the hallways yelling. Wasn’t the most quiet and restful place, but the outdoor pool was nice with the tiki bar open poolside. Room was clean with a nice oceanfront view. Starbucks was also a plus. The parking garage was convenient but be aware that taller vehicles cannot fit above the 4th level. There were often compact cars parked in reserved spaces for bigger vehicles.

Partner

10/10

Exceptional

02 Apr 2026

Australia

Nice view ..

Family_with_children

8/10

Excellent

14 Mar 2026

TERESA

Room was clean

Family

10/10

Exceptional

24 Feb 2026

Julie

clean room/hot tub

Family

6/10

Pleasant

22 Feb 2026

Norma

Outside area of rooms basically located in the parking garage area on first floor. Needs to be improved, everything was rusted and smelled moldy. There were dumpsters also there which was a turn off. The staff was excellent and very very an accommodating when I asked to be moved. The room was clean.

Family_with_children

6/10

Pleasant

09 Feb 2026

Kenneth

Justin was professional at checkin. Server/bartender was standard. I felt rushed ordering a pizza to go for my son. My room was on the ground floor which meant I had to walk through the parking garage and down an outside hallway to get to it. The hallway was in need of repair. Room was clean and freshly painted, but dated.

Friends_and_family Family

8/10

Excellent

18 Jan 2026

Dina h

I didn’t like being next to the pool or the bottom floor. Plenty of dishes for cooking

Leisure Family

10/10

Exceptional

31 Dec 2025

James

Everything was perfect

Friends_and_family Family

10/10

Exceptional

28 Dec 2025

Marcus

It was good room was clean and neat

Friends_and_family Family

10/10

Exceptional

29 Nov 2025

Janell

The staff were super friendly, from the front desk to the restaurant staff. Clean rooms, very comfy beds. Minor cosmetic problems (rips in the sofa & the sofa mattress seemed to be very stained & old). We passed on using it. My son enjoyed the pool area as well. Would stay again!

Friends_and_family Family

10/10

Exceptional

29 Nov 2025

Felicia

Great job

10/10

Exceptional

19 Oct 2025

alexander

From the outside it looks like a classic 90s resort, maybe some would call it dated, intimidating, but the room themselves are beautiful, and offer plenty of space. The view is pretty good but I really only got to experience it for a limited time. For the price its a great deal with plenty of tools to accomodate a multi night stay. I partook in the Pizza and it waa well made, it alao helped that there were plenty of shoppes close when i forgot my towel back home! Ill definitely rebook next time I need my vacation days

Leisure Self

8/10

Excellent

12 Oct 2025

Nicholas

👍

10/10

Exceptional

11 Oct 2025

Donna

Beach view as great

Leisure Self

10/10

Exceptional

06 Oct 2025

Martin

Loved everything about our visit. Thank you.

Leisure Family

10/10

Exceptional

30 Sep 2025

Jeffrey

Will return in the future

Leisure Family

4/10

Poor

21 Sep 2025

paulette

I did not like the fact that I have been coming to stay at this hotel for 13 years and this last room in Aug could have been better my bed was wet all over and they put me in a room but I had to walk up to the desk with all myself because the man never return to tell me where I was going to be moved too and it was 11: 00 at night and I had to dry my blanket and they did give me money but the fact I had to go dry my blanket that late and had to leave the next morning!!

Leisure Family

8/10

Excellent

16 Sep 2025

Peggy

Great place and people!

Friends_and_family Friends

10/10

Exceptional

09 Sep 2025

Lensey

Great view, lots to do, close to everything, they have a Starbucks downstairs

Partner

4/10

Poor

08 Sep 2025

Malcolm

Roaches. Balcony had ashes everywhere. Got den

Partner

10/10

Exceptional

07 Sep 2025

Zenobia

Everyone was very professional.Beautiful family oriented resort.

Friends_and_family Family

10/10

Exceptional

02 Sep 2025

James

Great stay

Partner

2/10

Poor

31 Aug 2025

Martha

The unit was in poor condition and very dirty. The ac unit was rusting out at the bottom. The furniture was in poor condition. It was very noisy. Our first night a fight broke out at 4am in front of our unit with extremely profane language. Needless to say we spent one night and checked out! Awful experience.

Leisure Family

8/10

Excellent

30 Aug 2025

Jurgita

nice view and ok room but building itself pretty dirty . garbages bags outside of hallways from evening before roll
next afternoon. wet towels in hallways

6/10

Pleasant

28 Aug 2025

Gerald

Room with an unrequested view

Our main complaint is regarding the room we reserved. We booked our stay for a North Ocean View Junior Suite, opting for the additional room over a direct ocean view, both for the comfort of our family of 6 and to give our oldest child more maneuvering room, as they use a walker or arm crutches to assist with walking. This suite has two queen beds and a king bed in a separate room.

Upon arrival, we get checked in, go to the 6th floor, and find our room has a King bed, pull-out couch, and a Murphy bed. Also the bathroom was so small, or oldest child could not functionally use it. We went back to the front desk to speak with management. Apparently, we were \"upgraded\" to this ocean view room with no notice. We asked to be moved to the room we booked, but another family had been placed in the last functional suite available, because they checked in before us. Management did at least move us to a room with a more accessible bathroom on the 9th floor, but it was still the same configuration as the 6th floor room.

My issue with this whole experience is that there was no notice during booking on Hotels.com, on the Grand Cayman Resort website, in follow-up emails, or via text or call that notified our room could simply be changed without our input or knowledge. A manager on duty simply made the decision on what appears to be a simple first-come, first-serve basis, despite the fact the resort specifically states check-in is at 4pm and we were at the front desk at that time.

Friends_and_family Family

10/10

Exceptional

28 Aug 2025

Marissa

Great

Business_and_leisure Family_with_children

8/10

Excellent

22 Aug 2025

Matthew

Property is a little dated, especially in the hallway/parking garage area. Would be nice if the put new carpet in these areas. Seems a lot of the wear in tear in the rooms has been renovated but spring breakers seem to damage the room and the hotel is struggling to keep up with some maintenance. Overall the rooms were quiet as they muffled the DJ that goes from 11-11 at the pool. Staff was nice and helpful, and room was clean despite negative reviews on this.

Leisure Family

10/10

Exceptional

22 Aug 2025

Brittany

I preferred this over caravelle, no bugs in my room, nice big balcony, only down fall no late check out you will pay a whole day if you check out after 11

Leisure Family_with_children

4/10

Poor

22 Aug 2025

Sandra

smokers in the children's area, I do not recommend this place, do not take your family there. The common areas and the pool are full of smokers, and when you file a complaint, the management does nothing.

Business_and_leisure Family_with_children

10/10

Exceptional

21 Aug 2025

Jerry

Clean, friendly, comfortable and great view and access to the beach.

Leisure Family

2/10

Poor

18 Aug 2025

Marcelo

JUST STAY AWAY FROM THIS HOTEL, BAD AS FAR AS CLEANLINESS.
To be honest this place looks really good in the pictures but when you get there it’s a different story. The only nice looking parts of the hotel were the lobby and the room. We got an oceanfront efficiency and honestly the view and the direct connection to the beach were good, but we’re pretty standard. As far as cleanliness, the hotel was pretty dirty with the kids pool and jacuzzi’s were dirty. The room looked pretty clean, but the bedsheets had stains on them and I believe that one of the beds had bedbugs in them. My mother got bed bug bites all over her legs and arms, THIS IS ABSOLUTELY DISGUSTING AND definitely TAKES AWAY FROM THE FEW GOOD PARTS OF THE HOTEL. Also, what you don’t see in the pictures is that the parking lot is connected to the doors of each hotel room for the first few floors, which is pretty weird. Honestly it’s better to do a little more research and find a better hotel. JUST STAY AWAY FROM HERE.

Leisure Family

8/10

Excellent

14 Aug 2025

LaTonya

The property was good and quite.

Leisure Family

2/10

Poor

14 Aug 2025

Jennifer

Bottom floor smells like mold and flooded after rain. They messed up my room twice. I will never be back

Leisure

4/10

Poor

10 Aug 2025

Pablo

The beach was very close as well as other attractions. The hotel can use a bit of an upgrade. But otherwise its was okay for a short stay.

Family_with_children

6/10

Pleasant

09 Aug 2025

Verified traveler

The housekeepers left garbage /linens in hallways for days. So gross. We even reminded them and share that it smelled and unsafe

Friends_and_family Family

4/10

Poor

09 Aug 2025

Sara

Ants all over our balcony, so we couldn't enjoy that. Believe fire ants. And the hallways and our room smelled horrific from urine I assume

Family_with_children

10/10

Exceptional

08 Aug 2025

paula

This will not much I can say to add to it, and we just hated that we missed the big slide

Leisure Family

6/10

Pleasant

08 Aug 2025

Leonard

Great ocean view!

Leisure Family

10/10

Exceptional

07 Aug 2025

Donna

Their service was really good at the restaurant. The staff were very friendly. The bed was very comfortable. Plenty of pillows was really impressed with it all. Would definitely return again.

Leisure Friends

8/10

Excellent

06 Aug 2025

Thomas

Moderate priced property. Newly refurbished, nice having dining options close by. Room was big and adequate for all our needs.

Leisure Partner

8/10

Excellent

06 Aug 2025

Harold

Great stay! Just needs more cleaning on the hot tubs. Drink prices was sky high at several dollars for a beer and 15 on a margarita..

10/10

Exceptional

04 Aug 2025

leigh

Exciting

Leisure Family

8/10

Excellent

03 Aug 2025

Cassandra

Great location and lots to do on property.

Leisure Family_with_children

10/10

Exceptional

01 Aug 2025

Sandra

Everything was great kid friendly adult areas great price and great breakfast

Leisure Family_with_children

8/10

Excellent

28 Jul 2025

Isabella

My room looked just like the pictures. Check in was easy and fast. The pool was dirty all of them including the lazy river. No roaches in the room that I saw. Best view wifi kinda sucks and parking garage is set up really unsafe.

10/10

Exceptional

27 Jul 2025

Romina

The unit was really pretty with an awesome view! Loved the pool area. They had music and bar.

Leisure Family_with_children

8/10

Excellent

26 Jul 2025

Derek

beach access, friendly staff

Leisure Family_with_children

6/10

Pleasant

25 Jul 2025

Shannon

We weren’t able to get the keys to our room till 4:30, staff didn’t even apologize or give more time the next day or any perks

Leisure Family_with_children

10/10

Exceptional

24 Jul 2025

Verified traveler

Everything was nice the hallways where very out dated and the bed was slightly hard only had 1 lamp 2 of lights bulbs were blown. I had to sweep and mop entire suite
Yes I would stay again

Friends_and_family Family

8/10

Excellent

23 Jul 2025

Aryel

It was located in a great area

8/10

Excellent

22 Jul 2025

Larry

Balcony misery

Couldn't sit the balcony to view the oxean because someone in the above balcony smoking fumes transcended to our balcony. We tried several attempts to enjoy the balcony but couldn't because of the above person or persons were smoking

Partner

10/10

Exceptional

22 Jul 2025

Deandre

Great place to stay

Leisure Family_with_children

6/10

Pleasant

19 Jul 2025

David

Over it!

“Ocean View” was extremely over rated! Our view was of street front of adjacent hotel. If leaned over balcony rail and looked down side of building, a small snippet of ocean could be found!
The room was nice with updated finishes, nice mattresses and pillows! The pool area and Lazy River was overrun by small children. Very crowded! Noisy! But rental was at the height of vacay season.

Partner

6/10

Pleasant

12 Jul 2025

tamara

Front desk was rude when calling from room. Asked for maintenance and someone to look at room. Air conditioners left trail of water covering living room area. Covered it my self with bath mat. Not over safe as the patio was also covered in water with a place to drain. Housekeeping left towels on bed but emptied trash leaving trail of coffee grounds. Didn’t refill coffee thank goodness I took my own.view from room beautiful

Leisure Family_with_children

8/10

Excellent

10 Jul 2025

Emily

Everything about the resort was good, but we almost had to go home because Expedia doesn’t let you know that you have to be 21 to stay at the property. we had to call and get our reservation switched to my moms name and Expedia canceled it instead of fixing it. The people at the front got me a new room tho bless them

6/10

Pleasant

10 Jul 2025

Daisy

amazing hotel, amazing pool and staff were friendly. only thing i didn’t like was the parking.

Leisure Family

4/10

Poor

30 Jun 2025

Stacy

We stayed in a three-bedroom condo, which was spacious enough to accommodate our group comfortably. The location was definitely a highlight—it’s just a short walk to the beach, which we really appreciated.

Unfortunately, the overall experience left much to be desired, and I would not return to this property. Despite arriving more than three hours after the stated check-in time, our room was still not ready. There was no apology, compensation, or even a small gesture like drink vouchers offered to make up for the inconvenience.

Throughout our stay, we reached out multiple times for basic services such as fresh towels and supplies, but our requests were either ignored or never followed up on. There was also a noticeable lack of communication—no welcome information was provided, and we were simply told to check the website for everything from menus to pool hours.

While the pool area was enjoyable at times, it was often dirty and was closed on more than one occasion during our visit. The overall condition of the property was disappointing as well. The parking garage, hallways, and other common areas were worn down and in need of serious maintenance. Inside our condo, we had water dripping from ceiling vents, which created a constant mess and a safety concern.

The location alone isn’t enough to make up for the lack of hospitality and poor maintenance. For the price, you can definitely find a better, more reliable place to stay. I wouldn’t recommend this property to others.

Leisure Family_with_children

8/10

Excellent

21 Jun 2025

Melissa

Easy check in. Friendly staff! Close to the beach and excellent pool and wave pool

Friends_and_family Family

8/10

Excellent

20 Jun 2025

Carmen

Safe was above my head on top of closet. Pool bathrooms were in a weird place down the hall. They gave you towels. The beds were comfy. Parking was easy.

Leisure Family_with_children

8/10

Excellent

20 Jun 2025

Linda

Great place to stay just wished more of the ice maker’s worked

Leisure Family

10/10

Exceptional

18 Jun 2025

Speedy

Place was very clean and had a lot of places to relax.. Also staff was great and friendly and food was great.. Definitely will be back someday and highly recommend

Friends_and_family Family

4/10

Poor

10 Jun 2025

Dean

Stay away!! Check in time was supposed to be 4PM. We got there at 5:30 PM and was told our room wasn’t ready yet. They said they would call us. We went to dinner and they called about 6:30 PM. (The hotel did not appear to be anywhere near 100% occupancy.)

In getting to our room, the hallways were noticeably trashy. The room appears to have been updated in the past few years, but there were holes in the room-darkening drapes….the floor was “gritty” and even sticky near the air conditioner. The safe in the room was shut, so we had no access. I called about it and they said they would inform the “tech guy”, but nobody ever showed up. You have to sign something stating that the hotel is not responsible for anything stolen from your car or room. So we had to carry our valuables with us every day.

They NEVER cleaned our room for the three days we were there. They came in at some point during our time out and set clean towels & a new roll of toilet paper in a chair. They didn’t even remove the used towels, they never changed the linens, nor swept or vacuumed. They emptied our trash, but they just set it in the hallway and it stayed there for days. Even the light fixtures were dated and rusted.

We would never return to this hotel. There is NOTHING “GRAND” about it. The staff was terribly unconcerned about the customers.

One more thing about check-in: They offered the option of a REFUNDABLE (large) deposit OR a NON-REFUNDABLE (smaller amount) deposit. Never heard of that.

Leisure Family

10/10

Exceptional

18 May 2025

Cassandra

Excellent place

Room was clean and ready for us. Staff was really friendly. The onsite restaurant has really good pizza. Will definitely stay here again.

Partner

8/10

Excellent

14 May 2025

Deddeh

Friendly staff.

6/10

Pleasant

11 May 2025

Jennifer

This was a great stay for the price. It is truly 3 star. The building is a tad old and the rooms were extra humid however the location was great especially for the price. The food was good. Don’t save some change by doing side view because the view was not worth what we saved. Also if you are an early to bed person bring ear phones. Pool noise is all the way until 11. Not a complaint just a fact. Would stay again if necessary.

Leisure Family