Name: WoodSpring Suites Holland - Grand Rapids
Address: 2630 Van Ommen Drive, Holland, 49424, US

6/10

Pleasant

19 Jul 2026

Jamie

This was our first stay at this hotel. We picked it for the kitchenette and reasonable price. My family cooks most of our own meals and liked the idea of having a place to heat up some meals and store food in a full sized refrigerator. We frequently stay at extended stay hotels with kitchenettes. This is the first time we’ve ever stayed at one that didn’t provide any kitchen resources. There was not a utensil, or cup, or dish in the kitchenette. There was no soap, there were no paper towel towels. This is basically a camping experience indoors. The space was clean, the air conditioning worked, and there was running water. But everything else was bare-bones. Expect to bring everything you need. I think that there were cookware and dishes for rent or purchase, but it was not included in the base price. This hotel seems to host a lot of extended-stay working individuals so it’s less of a family hotel. There were vending machines for some beverages, but there was no breakfast service or other snacks for purchase. There were many grocery stores and restaurants nearby so it was easy to get the things that we needed. I think we would stay here again in a pinch, but I would come with Min different supplies. I also wish there was a chair or couch in the room so you didn’t have to sit on the bed all the time.

Family_with_children

4/10

Poor

12 Jul 2026

Heather

Room was dirty and smelled really bad. I would not recommend this hotel.

Friends_and_family Family

2/10

Poor

10 Jul 2026

Aarti

It was a terrible choice. We stayed a night and barely used the bathroom our bath tub because it was so dirty. Floors were dirty and sticky too. Pictures on the website made it look nice and clean. Never staying here ever again.

Family_with_children

4/10

Poor

30 Jun 2026

Savanah

The noise of the people upstairs right above us we were in room 212 was constant even 3am still stomping loudly. When we made a polite call to property, our call felt inconvenient to the person who answered a nd then nothing was really done to resolve the issue. We ended up leaving a night early because we could not get any sleep with noise. Evening staff were not super helpful. We got one good staff interaction the day we checked in on 6/26 she was very kind. Air conditioning worked good, but overall stay was not an amazing experience.

Family_with_children

4/10

Poor

29 Jun 2026

Lisa

The hallway and room had a bad smell. There was no coffee maker or hair dryer. Bedspread was dirty and smelled of previous guest. Tube had a large crack and had been “repaired”. There are better options in the area at the same price point.

Self

4/10

Poor

28 Jun 2026

melissa

No hand towels. Floor was filthy. Floor in the hallway and elevator had sticky stuff all over it. Shower curtain rod was as falling out of the wall. Tv and refrigerator worked fine. Grime everywhere

2/10

Poor

23 Jun 2026

Megan

This property looked absolutely nothing like the photos shown. It is not very clean and is very misleading. The employee at the front was very nice... but not helpful at all. I booked two nights with this hotel... we did not even stay there... we had to pay for an alternate hotel... I only got refunded for one night... The photos are misleading and I do not recommend booking this hotel. I will be checking all reviews from now on. Expedia was helpful in the refund process, but I do wish I could have gotten a full refund considering we did not stay there longer than twenty minutes.

Friends

4/10

Poor

18 Jun 2026

Samantha

Will not stay here again

2/10

Poor

12 Jun 2026

Dylan

Extremely dirty. Staff not at desk. Waited for 15 minutes and found a different hotel last minute. Save yourself the hassle

Family

4/10

Poor

03 Jun 2026

Ronald or Colleen

The wifi was very weak. No coffee.

4/10

Poor

29 May 2026

Michelle

Check in staff was unprofessional and smelled of cigarettes. The ac unit was ridiculously loud and moldy. All the walls and furniture looked abused and the toilet ran all night. The bed was clean as far as i could tell, but hard as a rock. The room we got faced the street, which was busy at all hours of the night and there was no noise dampening at all, thin blinds and no curtains to block out all the noise. Apparently people also love there, and come down the halls yelling and fighting at 2 am, and cook very unpleasantly pundgent meals during the daytime. I literally slept 1 hour between the 2 nights we stayed. That being said, it was the cheapest we could find on expedia and if you just need shelter for the night itll do on a budget. Bring ear plugs, noise canceling headphones, and your own pillow.

Family_with_children

6/10

Pleasant

25 May 2026

Christine

I was very disappointed in the condition of the bedding. The comforter looked as if it hadn’t been washed ever. Needs replaced. The AC/heat was fine. The door had light coming through the sides so the room was far from quiet. Same with windows - lots of road noise. The staff was excellent and very responsive to a needed cleanup. The dresser drawers, cabinets and kitchen drawers were not very clean. Overall, the interiors beg refurbishing.

The location is excellent; close to every restaurant and store you cold possibly need although not easily walkable.

Partner

4/10

Poor

28 Mar 2026

Mark

Run down, over due for remodel, mattress was worst I have ever tried to sleep on

Self

6/10

Pleasant

08 Mar 2026

Leah

It’s was good, bed super loud, no hand soap in bathroom but other than that good!

6/10

Pleasant

08 Mar 2026

Tyreesa

The linen had hair all in it. The bathroom towels and wash cloths had hair on them. The hallways stink and the bed was a platform bed. This hotel was nothing like the pictures. False advertisement all the way!!! The mattress was hard as hell and the pillow was flat and very thin. If you choose to stay at this hotel make it your last resort. Honest opinion. They lucky it was non -refundable.

Partner

4/10

Poor

05 Mar 2026

Blake

Room was clean but the place stunk of body order and burnt food

Business

10/10

Exceptional

03 Feb 2026

Oz

It was nice 👍

Business_and_leisure Family_with_children

8/10

Excellent

21 Jan 2026

Oz

Everyone was friendly 😁

Business_and_leisure Family_with_children

2/10

Poor

14 Jan 2026

Tasha

The toilet seat had black mold on it, the tub had dirty brown spots all at the bottom. Along with the rest of the tub was just nasty dirty. My room didn't have any shampoo or conditioner. Not even a bar of soap. The floor thoughout the room needed swepted.
Overall the room looked as if it haded been clean in weeks. The bed was the only clean part of the room. I've never stayed in a room as nasty as this room was. I don't ever make complaints but I couldn't not say something about this room.

Partner

10/10

Exceptional

06 Jan 2026

Oz

Staff was helpful and nice 👍

Business_and_leisure Family_with_children

2/10

Poor

14 Dec 2025

Jeff

The heater was so loud I couldn't hear the TV I thought it was a fire hazard I let them know my first day I waited 3 days complained again because I had no heat when it was 0 degrees outside the shower curtain was barely hanging on the wall anyway I complained lady was very rude took it as a personal attack to I left 3 days early to stay some where else and was told I couldn't get my money back .... We will see

Business_and_leisure Self

10/10

Exceptional

13 Dec 2025

Karen

Yes

Self

2/10

Poor

20 Nov 2025

Gyu Hwa

.

Business Self

2/10

Poor

05 Nov 2025

Lisa

Never stay again
Dirty
Stinky

10/10

Exceptional

17 Oct 2025

Nicole

This place is very clean the staff are great and so friendly and welcoming and it’s very dog friendly and the air conditioning is amazing great stay great extended stay

Leisure Family_with_children

6/10

Pleasant

16 Aug 2025

Verified traveler

Lovely service, but very bare bones rooms; no carpet, beds on metal frames

Friends_and_family Family

6/10

Pleasant

03 Aug 2025

Karen

Bed was not a queen bed, it was very small. The heater/air conditioner were not in very good shape, loud and struggled to keep temp. Bed was too close to the wall no room for pwrson to get around bed.

Leisure Partner

4/10

Poor

22 Jul 2025

John

Good staff but guest above us was loud until 1am and then after 4am

4/10

Poor

13 Jul 2025

Ljubica

Not what I expected when I booked our room. Heavy smell in hallways and elevator. Our room door was not secured and we couldn’t lock it. That was fixed with my husband’s help.First day we complained about clogged bathroom sink and nothing was done even they promised us that will be checked and fixed.

Partner

8/10

Excellent

07 Jul 2025

Lesther

Good

Business Self

2/10

Poor

07 Jul 2025

Leebria

Front desk was rude the first day we checked in. Dogs were barking all day and night.

Leisure Partner

10/10

Exceptional

02 Jul 2025

Eileen

This hotel had everything I needed.

Leisure Family

6/10

Pleasant

23 Jun 2025

John

Easy checkin. Hotel was okay

Leisure Partner

4/10

Poor

22 Jun 2025

Kathy

No coffee

4/10

Poor

19 Jun 2025

maurice

Pet fees should not be $65 on a $97 a night hotel, might as well have got the dog his own room

Self

2/10

Poor

15 Jun 2025

Rodolfo

The front desk was closed in the morning and we needed an ironing board, this is the first time I see a hotel that closes the front desk, the room was very basic, the bathroom was not very clean, it was noisy at night

Leisure Family

4/10

Poor

14 Jun 2025

Tracy

It wasn’t very clean. I would not stay there again

Leisure Partner

10/10

Exceptional

27 May 2025

Josie

Property was clean had no issues only thing that bothered me was being on the ground floor and having part of the blind broken had to cover with towel….to keep from people outside from looking in

Leisure Family

2/10

Poor

27 May 2025

Tanner

Mold, broken bed, rusted microwave, broken door

Leisure Family

6/10

Pleasant

25 May 2025

Bruce

It was adequate, but nothing more.

Leisure Partner

4/10

Poor

24 May 2025

Sydney

Fine for one night, but not clean. Needs updating. Getting calls in the middle of the night as well… not sure what was going on. You can hear everything in the hallway and even in the rooms. Cheap stay, so got what we paid for I guess, but they are better options out there.

Leisure Partner

2/10

Poor

18 May 2025

Michael

I ended up not staying here after seeing our dirty room. I want a complete refund.

2/10

Poor

08 Dec 2024

Matthew

DO NOT STAY HERE... TOTAL HOLE!

Hotel is an absolute no-frills hole. Hotel claims to be extended stay, but their is nothing in the rooms... No pots or pans, no dishes or glasses, and no utensils. Guess they expect us to bring our kitchen wars along for the trip.
My wife and I didn't start one night in the hotel and the hotel refused to refund our money. Terrible customer service.

Friends_and_family Family

2/10

Poor

10 Nov 2024

Michael

Just avoid it, trust me

Business_and_leisure Family

10/10

Exceptional

07 Nov 2024

Brandon

Spaceous

Partner

10/10

Exceptional

27 Oct 2024

Amber

We stay here every year. Always clean, staff is great. Pretty basic but has what you need for the price.

Leisure

10/10

Exceptional

26 Oct 2024

Julie

Good overnight stay

The price was great. Not too excited about the bar of soap that had been used prior to our arrival.

Partner

2/10

Poor

29 Sep 2024

Verified traveler

Roach in our room. Police at door next door to our room.

Partner

4/10

Poor

27 Sep 2024

Sheryl

I was shocked and very disappointed when I walked in the room. The kitchenette must have been from 1950, their were no dishes or pots/pans, the bed looked like a platform bed from Ikea, the only chairs in the room were banquet chairs, and there was no desk. This is supposed to be an extended stay suite. Needless to say, I will not be returning. :(

Leisure Partner

2/10

Poor

21 Sep 2024

Verified traveler

The smell of smoke is overwhelming when you walk in the hallway and room which triggered an asthma attack. The BIG boxer dog nextdoor barked non-stop. You can clearly hear everyone’s conversations while in a separate room. Absolutely no privacy.

Friends_and_family Family

4/10

Poor

15 Sep 2024

Bruce

Cheaply made and poorly maintained. The few dollars saved are not worth the inadequacy of these hotels

6/10

Pleasant

07 Sep 2024

Mark

Clean but starkly appointed. Suitable if your goal is to only have a clean bed.

Business

4/10

Poor

03 Sep 2024

Kyle

Sun hides from that place

4/10

Poor

24 Aug 2024

Elique

Very outdated place. Bed was a cot. I was worried about bed bugs so I didn’t stay. It was clean but seemed very minimal. Hard to explain

Leisure Self

6/10

Pleasant

17 Aug 2024

James

To many animals and people hanging out in the parking lot

Self

4/10

Poor

09 Aug 2024

Virginia

Nothing worked,window leaked rain on our clothes. Sat down on bed and mattress slipped out from under me. Dirty floor. I would like some money back.

Leisure Family

6/10

Pleasant

27 Jul 2024

Amber

The water in the tub wouldnt shut off and ran a stream all night.

Leisure Partner

2/10

Poor

25 Jul 2024

Lauren

We didn’t even stay overnight. Walking into the room, it looks like the beds are basically full size cots. The bathroom was absolutely disgusting with dark stains all over the tub.

Friends_and_family Family

6/10

Pleasant

13 Jul 2024

Andrew

Not worth it

Employee was outside smoking while I walked right past her to go check in. In the room, the air conditioner was VERY loud to the point we had to shut it off. The beds were also very uncomfortable. The full size fridge was nice, and the room was clean though.

Friends_and_family Family

8/10

Excellent

10 Jul 2024

Tal

Very polite and friendly staff

Leisure

10/10

Exceptional

05 Jul 2024

Kathleen

I loved the full kitchen.

Business Partner

2/10

Poor

30 Jun 2024

Maher

Noisy people fighting and screaming slamming doors in the 6am room didn't have good internet service no blowdryer we had to ask for soap no coffe no cups no ice machine bathroom door won't lock no sing to but on the door for do not disturb room service nocking on the door at 10am checking if we left so why in the world?when the check out is at 11:00am although the girl at the front desk (milnda) was nice and was welling to change the room for us we will not return to that place

Partner

6/10

Pleasant

27 Jun 2024

Brian

Ok but could be better

Very pet friendly which was good for my service dog but the elevator smelled like dog urine for first 9 days of 14. I didn’t have a problem gathering my towels and exchanging them at the front desk but no one ever offered to clean the room or swap bed linen. Needed extra time checking out after 2 weeks and they about gave me a heart attack trying to meet their time hack considering long waits for a slow elevator/multiple trips. Got locked out and they acted like they might not let me back in for my last couple items. Never saw much housekeeping then, suddenly, half of the staff is waiting for “only me” to get out of their way. Weird vibe, lot of marijuana smell in and around hotel.

Friends_and_family Family

8/10

Excellent

23 Jun 2024

Jonathon

The stay was great! A couple small inconveniences but otherwise I enjoyed it

Friends_and_family Family

8/10

Excellent

17 Jun 2024

Kyle

The hotel is designed for long stays. The hotel just smelled over disinfected and over used. The hotel is right along the highway so at least the highway side rooms get a lot of traffic noise

Self

6/10

Pleasant

31 May 2024

Verified traveler

There was a strong smell of weed in the room that was very disgusting. The room was very clean other than that and I did feel safe, so I’m grateful for that, but I had no idea that there would be no smoke de machine at this facility nor any coffee. I would have appreciated knowing that before booking the room.

Self

6/10

Pleasant

31 May 2024

Robert

Convenient & handy for the surrounding area
Great shopping over the road

Business Family

4/10

Poor

19 May 2024

Verified traveler

I was staying overnight for a work trip and felt horribly unsafe. Everything stank of cigarettes, weed, and alcohol, walls were thin and I could hear everything my neighbors were doing, and as a single woman traveling alone, I was worried about my safety. Things just didn't feel right here.

Business

10/10

Exceptional

17 May 2024

Tiller

Very good service and a fairly clean room. Would definitely stay again, great value for the price.

Leisure Self

2/10

Poor

21 Apr 2024

Savang

Its smell and the furniture are rusty and old. There were old sock on the smoke detectors. Overall it was not a good experience for my 3 year old autism child.

Leisure Family_with_children

2/10

Poor

27 Feb 2024

Daniel

Checked in to the hotel the outside looked great. Got to my room it was dirty it had stains on the floor and wall and had a smell. Turned the TV on didn’t work. Went downstairs to let them know said they had no maintenance on site at the time and will be fixed. Stayed 7 days and ended up buying a TV they never fixed it. Second day the toilet started leaking. They fixed it but wanted a different room but was fully booked. The only reason for staying was I was in the area for 7 days and the price was manageable. The maintenance man stands outside smokes and sells weed all day while living at the hotel. You get no help from staff. This place is a joke.

Business_and_leisure Self

10/10

Exceptional

19 Feb 2024

Melissa

They went above and beyond

Business_and_leisure

10/10

Exceptional

07 Feb 2024

Roy

Nice place to stay quiet always clean

Self

2/10

Poor

06 Feb 2024

Joshua

Terrible

Terrible. Elevator out of order. Non smoking room smelled like smoke. We couldn’t deal with it and had to leave. Then the GM said he wouldn’t refund the room despite our complaints.

Partner

10/10

Exceptional

30 Jan 2024

Roy

The staff was really good asking for help and they were there right on the spot stayed there twice and I'll do it again the kitchens are really clean

Leisure Self

6/10

Pleasant

22 Jan 2024

Melissa

I stayed here for two weeks and they never dixed the tub other than that it was fine

Business_and_leisure Friends

4/10

Poor

21 Jan 2024

Melissa

Couldn't relax in the tub. People in the room above me was being loud and i Couldn't hardly sleep for work.

Business_and_leisure

8/10

Excellent

14 Jan 2024

Melissa

Be cleaner

Leisure Friends

8/10

Excellent

14 Jan 2024

Melissa

It needs to be cleaned better

Leisure Friends

2/10

Poor

20 Oct 2023

Edward

No staff was at the hotel when we arrived and we had no room

Business_and_leisure Family

2/10

Poor

20 Oct 2023

Russell

No one at the front desk if you check in after 3:00, despite no smoking smelled like smoke, pets and weed.

2/10

Poor

22 Sep 2023

Rana

My complaint is about the hotel only. It’s old and gross. Thankfully we only had to sleep and leave. Not a place I’d choose a second time.

Business Family

2/10

Poor

15 Sep 2023

Emily

Room was dirty, sheets has black spots on it (bedbugs?). I did not stay and ended up finding a different hotel.

Leisure Self

4/10

Poor

10 Sep 2023

Allissa

Unfriendly with many repairs needed.

2/10

Poor

28 Aug 2023

Linda

Horribly dirty. No free internet. Very snotty man at front desk. Ugh.

Leisure

6/10

Pleasant

20 Aug 2023

Loretta

We liked the pet policy and kitchen but wished they had some kitchen items like coffee pot , toaster, and a few cooking eating itinsels

Leisure Pet

4/10

Poor

10 Aug 2023

Meredith

This was the dirtiest hotel I have ever stayed in. Noise from the highway was pretty significant. It also seems to be geared more towards people looking for medium/long term housing as opposed to short stays like a typical hotel.

10/10

Exceptional

07 Aug 2023

Jimmie

Looked forward to coming back to the room. Close to everything we did.

Business_and_leisure

6/10

Pleasant

01 Aug 2023

mathew

my only complaints were that the walls are very thin, and that the toilet was pretty loud

2/10

Poor

31 Jul 2023

Paul

The room was not clean or properly set up for our arrival. The floors were disgusting and there was no soap, and not enough towels. The refrigerator was turned off (not a huge deal). there were no batteries in the tv remote.
Altogether, not the best experience.

Leisure Family

6/10

Pleasant

17 Jul 2023

Verified traveler

Checked in and was good, dropped bags in room and left for the day. Came back at night to find no hair dryer in room and no toilet paper was in room either, good thing I had rolls in car. It was after 10pm and front desk was closed and said to call. Could here them on other side of wall but was told they don’t give out hair dryers after hours and told I was wrong about no toilet paper. Shower was awful too.

4/10

Poor

15 Jul 2023

Gregory

The desk clerk was MIA for 30 min. Tried the call the front desk thing with no success. Called the national number and was getting close to having them call someone in charge when he showed up. His eyes were 21st century Michigan glassy (if you get my drift)

The shower head had obviously been broken for some time. It was being held up with a cable tie. The tub drain was clogged.

We won’t give this brand another try.

Business Partner

10/10

Exceptional

09 Jul 2023

brenda

The best hotel i have ever stayed in i love it

My sister and i stayed the weekend here and we both highly recommend this hotel it was roomy clean everything worked as it should the price was great i will be coming back again

Friends_and_family Friends

6/10

Pleasant

08 Jul 2023

Gerald

Not the place to extrnded stay.

The beds were like sleeping on a pull out couch. They were metal framed with no box spring there was nothing to cook with, no utensils, no pots, no pans, and this was the kitchennet. And what they said was they had no way to disaffect it. So they didn't have nothing for you to use. But it really makes no sense, considering it's just like being at home, but obviously not.

Business

4/10

Poor

06 Jul 2023

Verified traveler

Very disappointing

Arrived at 3:25 to check in, no one around. Called phone number provided multiple times, no answers. Left after 35 min. came back 30 min. later and finally had people at the front desk. Not overly happy when we said we had already waited over 30 min to check in. 1st room we got had greasy stove, dirt on the floor, something smeared on the wall and part of the blinds broken off. Second room was better. Very generic, no dishes/pans provided for kitchen. TV buttons didn't have batteries, night desk clerk was very polite when changing them and apologized for rude people on earlier shift.

Friends_and_family Family

8/10

Excellent

30 Jun 2023

Richard

Full kitchen but no dishes, pots, silverware, or coffeemaker.
Staff was welcoming and attentive.

Leisure Pet

2/10

Poor

25 Jun 2023

Kristian

Not what the pictures show. It was very dirty, beds are horrible, and we took a loss on money to find another hotel.

Leisure Family_with_children

2/10

Poor

18 Jun 2023

Yee Man

Unsafe room

the doorlock was not working, people from outside can open the door from your room. It will not lock at all when you leave the room. Unsafe and the staff did not reponse.

Partner

8/10

Excellent

12 Jun 2023

Yujin

The parking lot looked dangerous late at night.
The mattress was too small and uncomfortable.

but The staff was so kind.

Business_and_leisure Family

2/10

Poor

30 May 2023

Thomas

At checkin the clerk seemed to have a date in the back - came out with her shirt open and a breast half out after a long delay.

Kitchen area coated with grease and sticky.

No chairs…cheapest pull out style bed.

Friends_and_family Family