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Hotel Downstreet An Ascend Collection Hotel

Pittsfield - MA · United States

40 Main StreetView location

8.8/10Excellent1,000 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort8.8/108.8
Condition8.8/108.8
Location8.0/108.0
Neighborhood8.8/108.8
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Downstreet An Ascend Collection Hotel

With a stay at Hotel Downstreet, an Ascend Collection Hotel, you'll be centrally located in North Adams, within a 15-minute drive of Green Mountain National Forest and Western Gateway Heritage State Park.

This hotel is 0.2 mi (0.3 km) from North Adams City Hall and 0.2 mi (0.3 km) from North Adams Center. Make yourself at home in one of the 90 guestrooms featuring refrigerators and microwaves.

55-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Featured amenities include express check-out, a 24-hour front desk, and luggage storage. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 1:00 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Important information

  • You need to know
    • Pool access available from 6:00 AM to 10 PM.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
    • Tax ID - C0010322090
    • This property accepts credit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 40.00 per pet, per day
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

MCLA Gallery 51 0.3 km / 0.2 mi
North Adams City Hall 0.3 km / 0.2 mi
North Adams Center 0.4 km / 0.2 mi
Mohawk Theater 0.4 km / 0.2 mi
Western Gateway Heritage State Park 0.4 km / 0.2 mi
Massachusetts Museum of Contemporary Art 0.5 km / 0.3 mi
Veterans Memorial Park 0.5 km / 0.3 mi
Veterans Memorial Shopping Center 0.5 km / 0.3 mi
North Adams Public Library 0.5 km / 0.3 mi
Berkshire Art Museum 0.5 km / 0.3 mi
Studio 21 South 0.5 km / 0.3 mi
Colgrove Park 0.6 km / 0.4 mi
Bracewell Park 0.7 km / 0.4 mi
North Adams Historical Museum 0.7 km / 0.4 mi
Berkshire Health North 1.3 km / 0.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Wi-fiExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Hotel Downstreet An Ascend Collection Hotel

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Hotel Downstreet An Ascend Collection Hotel

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE MOUNTAIN VIEWQUADRUPLE • MOUNTAIN VIEWQUA.VN

    Photos are not available for this room type.

    Hotel Downstreet An Ascend Collection Hotel

    QUADRUPLE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Hotel Downstreet An Ascend Collection Hotel

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Hotel Downstreet An Ascend Collection Hotel

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE MOUNTAIN VIEWDOUBLE • MOUNTAIN VIEWDBL.VN

    Photos are not available for this room type.

    Hotel Downstreet An Ascend Collection Hotel

    DOUBLE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Hotel Downstreet An Ascend Collection Hotel

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    Hotel Downstreet An Ascend Collection Hotel

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Downstreet An Ascend Collection Hotel

8.8
Excellent
1,000 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
8.8 /10
Condition
8.8 /10
Location
8.0 /10
Neighborhood
8.8 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
25 Jul 2026
Alan
Loved this hotel. I can't rate it highly enough. Highly recommend.
10/10
Exceptional
17 Jul 2026
Sara
This was a beautiful hotel close to the best part of North Adams. The gallery on the lobby floor gives it an upscale vibe but without too high a price tag. It was very convenient for our college visit to Williams College. It was very quiet even directly across from the elevator. The beds were very comfortable. The coffee was good. But,my one note would be there wasn't anything else offered for breakfast that my picky eater teenager would eat.
Family_with_children
10/10
Exceptional
15 Jul 2026
Tom
Every one was very helpful and friendly
Self
10/10
Exceptional
13 Jul 2026
Michael
Property and hotel was very clean. The staff was pleasant and helpful.
Partner
8/10
Excellent
10 Jul 2026
Anthony
The staff was incredibly helpful and made our weekend very enjoyable. With that being said there were a couple of minor issues that we suspect will be addressed. There were not enough towels by the pool after being told they were there. The hotel doesn’t have its own restaurant but there is an attached one you are subjected to their hours of operation. There are multiple restaurants to eat within walking distance.
Partner
8/10
Excellent
10 Jul 2026
Andrew
This hotel is a very good value.
10/10
Exceptional
09 Jul 2026
William
Quick check in and comfortable bed in a pretty New England town.
Partner
10/10
Exceptional
06 Jul 2026
Melinda
Fun and comfortable place to stay. Bed was great. Staff was great. Restaurant was amazing. HVAC and pool are hopefully next in line for renovation.

Wonderful Reno.
Partner
10/10
Exceptional
05 Jul 2026
Mary
This hotel was very clean and nice. The staff was very friendly and helpful. Would definitely stay here again!
Partner
4/10
Poor
21 Jun 2026
Sandeep
No real breakfast
Family_with_children
10/10
Exceptional
20 Jun 2026
John
Very nice and clean. A cute little place. Very nice when you consider the price!
Self
10/10
Exceptional
19 Jun 2026
Colleen
Thank you, everything was perfect.
Self
10/10
Exceptional
17 Jun 2026
David
Fantastic hotel
Great staff
The only complaint is there restaurant should do breakfast. Since they don't we did not eat there.
10/10
Exceptional
17 Jun 2026
Robert
Very comfortable and spacious accommodations, and perfect location for MassMOCA and shops and restaurants of North Adams downtown.. Gracious and helpful staff. The integrated art galleries are a bonus.

Amenities were modest and constraints of original architecture limiting. (Low ceilings. Large and well-maintained indoor pool, but located in basement without any natural light.)

All things considered, an excellent value. Would happily return.
Friends_and_family Friends
10/10
Exceptional
14 Jun 2026
Irene
This is a wonderful modern hotel in a very center of North Adams. A view from 7th floor is picturesque. It is very clean. The room is spacious; the beds are comfortable. The pool looks good, although we didn't try that. There are a coupe of nice art exhibitions on the first floor. The coffee is good, the breakfast pastries and fruits are nice, but these are all it is for breakfast. And the road to Greylock mountain starts in 2 minutes drive from the hotel. We loved it!
Partner
6/10
Pleasant
14 Jun 2026
John
The sound of Water dripping onto window sill. It never stopped
Partner
10/10
Exceptional
13 Jun 2026
Bernard
Very clean. Accessible room was spacious. However, very little turning radius in bathroom, toilet not elevated and can’t fit under vanity.
Partner
6/10
Pleasant
13 Jun 2026
Francisco
Piscina buens
Family
8/10
Excellent
08 Jun 2026
Ya-Ting
Clean simple, functional, nice all day coffee tea station
Family_with_children
10/10
Exceptional
07 Jun 2026
Theresa
Spacious and clean room, great location, friendly staff
Partner
10/10
Exceptional
05 Jun 2026
Jonathan
Recently remodeled, updated hotel in great location downtown. Parking, staff and amenities were all excellent. Highly recommended.
Self
10/10
Exceptional
01 Jun 2026
Brian
Check in was simple and quick. Staff was courteous and helpful. The room was clean and spacious. We had a pleasant stay and checkout was simple.
Partner
8/10
Excellent
30 May 2026
Michael
Pool and hot tub
Family
10/10
Exceptional
25 May 2026
Thane
Room was newly completed and fresh.
Partner
10/10
Exceptional
23 May 2026
Carol
I loved the use of space for local artists to display there art. Beautiful work.
The hotel was very clean.
Loved that you could get a coffee or water throughout the day.
I wish that the pool was opened all day.
Ample parking
Family
10/10
Exceptional
21 May 2026
Gretchen
We liked the art gallery and the community exhibition in the ground floor of the hotel. We also appreciated how easy it was to park on the property.

The location was perfect for us; so easy to get to nearby attractions and Williams College.
Partner
10/10
Exceptional
21 May 2026
Andrew
We have been here about a dozen times.
We come up for the occasional mid-week get-away.
We are fond of this hotel and its location in the Berkshies.
It is an excellent value.
Partner
8/10
Excellent
17 May 2026
Cinthia
Staff was very helpful and friendly. Showers could use a little work. Pool and hot tub were great.
Friends_and_family Family
10/10
Exceptional
17 May 2026
Brianna
Loved our stay. This property is very clean, well-maintained, and had everything we needed for a comfortable stay.
Family_with_children
10/10
Exceptional
12 May 2026
Carol
Clean room...
Partner
10/10
Exceptional
09 May 2026
Emilee
Super clean, great coffee spread for breakfast. I really enjoyed my stay.
Self
6/10
Pleasant
07 May 2026
Chinemerem
The property was clean and the staff was polite, but I was disappointed that I was placed in an accessible room even though I did not request one. I asked if another room was available and was told the hotel was fully booked. While I understand availability issues happen, the room layout was not comfortable for my stay and did not match my expectations when booking. Other than that, the property itself was decent and well maintained.
Self
10/10
Exceptional
07 May 2026
Audrey
Excellent room and stay
Friends_and_family Family
10/10
Exceptional
30 Apr 2026
Tarik
Clean room, helpful staff, great mountain view!
Family
10/10
Exceptional
27 Apr 2026
Kara
We were happy with the room. Very spacious. The only downside was that the restaurant was closed to regular visitors.
Partner
2/10
Poor
27 Apr 2026
Gadi
Staff couldn’t be nicer, but property is in utter disrepair.
Self
10/10
Exceptional
26 Apr 2026
Lisa
Hot tub and pool was awesome
Family_with_children
8/10
Excellent
25 Apr 2026
Stacey
It was nice to have a hot tub. Staff was helpful!
Friends_and_family Family
8/10
Excellent
21 Apr 2026
Nathaniel
Staff is always welcoming & accommodating. Had and issue with a noisy dog in the room below our room; when I notified the front desk, they tried to deal with it; when that failed, they were quite willing to move us to a different room.
Partner
10/10
Exceptional
08 Apr 2026
Augusta
Nice staff comfy bed nice views
Partner
10/10
Exceptional
07 Apr 2026
Jess
Indoor pool was great.
Family_with_children
6/10
Pleasant
05 Apr 2026
Arthur
Loud refrigerator
overall 2.5 stars in terms of condition of the hotel
Staff is friendly
Self
10/10
Exceptional
22 Mar 2026
Paul
Great location. Within walking distance to MOCA, and a few restaurants that were open during our stay. The town is post industrial and post manufacturing. Walking around MOCA is a wonderful experience in itself as much of the history of the building and surrounding area comes alive and is fascinating.The exercise room is small. Not crowded. The pool was in use most of the time we were there as the pool is used for children's swimming lessons. We didn't want to use the hot tub with a bunch of kids and parents splashing around. Good staff and very responsive.
Partner
8/10
Excellent
05 Mar 2026
Nathaniel
For the price, is a good property. Convenient for our purposes. While not up to more modern standards, it is reasonably furnished. Location is a bit noisy due to traffic and trains. Limited decent food options.
Partner
10/10
Exceptional
03 Mar 2026
Kara
Bathroom could use remodeling but otherwise a nice hotel. Staff are very friendly and helpful.
Family
8/10
Excellent
28 Feb 2026
Nathaniel
Room was clean and the bed comfortable. Staff is always friendly and helpful. Is convenient for our business there.
Partner
8/10
Excellent
25 Feb 2026
Joseph
Made a last minute booking and the staff worked it out, no problem. Great room, comfortable and clean. 24 hr coffee and fruit. Restaurant downstairs was amazing. Specialty was Perogies and amazing cookies.
10/10
Exceptional
24 Feb 2026
Thomas
What a great place! Really gracious staff and good food.
10/10
Exceptional
22 Feb 2026
David
My wife and I just got back from a 2 night stay at the Hotel Downstreet in North Adams MA. We were very happy with this hotel and definitely plan to return! Several things stood out to us: first, upon checking in the front desk staff placed us in a quiet room located at the end of a hallway. This was very considerate, as there were numerous young families staying at this hotel (it was school vacation week). Second, our room was spotless and the bed was comfortable. The amenities at the hotel looked great - indoor pool, fitness center, and laundry (very useful if staying with young children). Location: walking distance to Mass MoCA, grocery store (Big Y), and pharmacy (CVS) and several restaurants; driving distance to attractions in the Berkshires, southern VT, and the NY capital region. And finally - an outstandingly reasonable price. Well worth a stay if you are looking for a trip in NW Massachusetts/the Berkshires.
Partner
8/10
Excellent
20 Feb 2026
Nathaniel
Room was clean and the staff are always efficient and courteous. Location is convenient for our purposes.
Partner
10/10
Exceptional
19 Feb 2026
Jennifer
Always clean and welcoming.
Self
10/10
Exceptional
16 Feb 2026
paul
clean comfortable rook friendly stgaff
Leisure Family
10/10
Exceptional
11 Feb 2026
Barbara
Spotless and front desk staff...friendly and accommodating
Leisure Family
10/10
Exceptional
10 Feb 2026
Christopher
Staff was friendly. The pool was nice. The room was a good size and very clean and comfortable.
Leisure Family_with_children
6/10
Pleasant
04 Feb 2026
Nathaniel
Staff is very courteous. Room was not as clean as it should be but ok. Main issue with this property is the traffic noise and noise from the thru-the-wall HVAC unit which due to the very cold temps wanted to run a lot; even shutting it off, the fan would come on for 15-20 seconds periodically.
Business Partner
10/10
Exceptional
01 Feb 2026
Kelly
Room was cozy and clean. Staff was very responsive and courteous. The entire place was great from location to feel.
Business_and_leisure Partner
10/10
Exceptional
27 Jan 2026
william
Nice location and beautiful lobby.
10/10
Exceptional
26 Jan 2026
Jennifer
Great place, I’ve stayed here a few times. Nice clean rooms. Few minutes walk to Mass Moca.
10/10
Exceptional
10 Jan 2026
Barbara
Staff was pleasant and helpful, room spacey and all immaculate .
Leisure Family
8/10
Excellent
08 Jan 2026
Nathaniel
Staff were good and the room was clean. Bed is comfortable and room is fairly large. Couch is uncomfortable for prolonged sitting. Not having a cafe/restaurant open Tuesdays and Wednesdays or any breakfast bar is a bit inconvenient but there are other local options. Site location makes for some traffic noise in the room. But is a good value, at least at this time of year (winter after the holidays).
Business Partner
10/10
Exceptional
01 Jan 2026
Marianne
friendly accommodating staff
Leisure Pet
8/10
Excellent
31 Dec 2025
Alexis
Very friendly staff and great location. The room was clean and spacious and had a beautiful view of the mountains and downtown area. Some aspects were a little outdated and the walls were thin (especially being right by the elevator) but overall a charming hotel that I would stay at again!
Leisure Family
6/10
Pleasant
29 Dec 2025
Sheila
The front desk staff was very helpful. However, we lost heat in our room beginning at 11 pm on an extremely cold niight. It did not return by the time we checked out.
Leisure Family
10/10
Exceptional
19 Dec 2025
Susan
Courteous staff
10/10
Exceptional
12 Dec 2025
Derek
Clean room, friendly staff.
Leisure Friends
10/10
Exceptional
12 Dec 2025
Scott
Updated clean rooms nice hotel, nice restaurant and bar
8/10
Excellent
11 Dec 2025
Tracy
Check in was quick and easy, staff was friendly, room was clean. I love the galleries in the lobby!
Leisure Partner
10/10
Exceptional
11 Dec 2025
Tammy
Hot tub was relaxing. Parking was easy. Restaurant within walking distance. If you forget anything dollar general close.
Partner
4/10
Poor
05 Dec 2025
Anita
Staff down stairs was fine. Furniture in room was a mess, heat and cold air kept swapping all night, Sheets were terrible quality. Hot tub was great.
Friends_and_family Family
10/10
Exceptional
04 Dec 2025
Eric D
I don’t have a single complaint about this hotel! Everything was perfect! Staff was great, parking was easy, everything was clean! My family and I will definitely be staying here again in the future!
Leisure Family
10/10
Exceptional
01 Dec 2025
Peter
Perfect
2/10
Poor
28 Nov 2025
Paul
Let the booker beware. I booked an accessible room through Expedia. The room I got was not accessible. I spoke to the front desk, and they said that was Expedia‘s fault. They said the room was hearing accessible. They said they did not have a handicapped accessible room available. Makes no sense. Clearly someone who selected an accessible most likely assumed the room would be handicapped accessible.
Leisure Family
10/10
Exceptional
28 Nov 2025
Krysten
Great property, nice staff, lovely rooms, awesome location.
Leisure Partner
10/10
Exceptional
27 Nov 2025
Paul
Clean and updated
Leisure Family
6/10
Pleasant
25 Nov 2025
Nathaniel
The front desk staff, checking in, was friendly and it went smoothly. The room had some minor cleanliness issues. The check-out staff, while not rude, was very \"ho-hum\" in personality. The biggest drawback is there is no breakfast option in the hotel for Tuesday and Wednesday mornings so you have to go out to get anything more than a granola bar.
Business Partner
10/10
Exceptional
23 Nov 2025
Chris
Wonderful Experience
10/10
Exceptional
20 Nov 2025
Susie
All the design elements are wonderful! I enjoyed the room and the beautiful view of the town and the mountains. So clean and so spacious!! The staff - not so much, but everything else great.
6/10
Pleasant
11 Nov 2025
Sarah
Hot tub was not hot enough.
Leisure Family
8/10
Excellent
03 Nov 2025
Tammy
Very clean and inviting Hotel located in downtown area. Very walkable area. Parking was free. Front desk very friendly and helpful. Would stay again.
Business_and_leisure Partner
8/10
Excellent
27 Oct 2025
Leia
Kind staff!
Leisure Family
6/10
Pleasant
25 Oct 2025
robert
The agent at the check in was dismissive because the reservation was booked through a 3rd party.
Business_and_leisure Family
10/10
Exceptional
23 Oct 2025
Andrew
Good value. A good place.
Leisure Partner
10/10
Exceptional
22 Oct 2025
Eileen
Not applicable
Partner
8/10
Excellent
21 Oct 2025
David
Staff was very nice!
8/10
Excellent
20 Oct 2025
Kara
The pool was cold! Staff was very nice. The paint on the walls was chipped.
Leisure Family
10/10
Exceptional
20 Oct 2025
Steve
Nice place. Next time I want a room away from the elevator. It was too noisy late at night when people gathered at the elevator next to my room.
Leisure Partner
8/10
Excellent
18 Oct 2025
Paul
All good but the room remained very warm at night regardless on the temperature setting. Location relative to MoCA and Mt Greylock is super convenient. The restaurant operation is outsourced and very good.
Partner
10/10
Exceptional
16 Oct 2025
Robert
Staff was very welcoming and friendly! They provided great tips on restaurants and things to do in are.
6/10
Pleasant
12 Oct 2025
Mike
The room and facilities did not meet the photos and online description. The mattress was awful and uncomfortable, leaving us sore the next morning. Not a great value for the price of the stay.
8/10
Excellent
12 Oct 2025
Frederic
Good facility in a not great neighborhood. Very helpful and friendly staff.
Leisure
6/10
Pleasant
09 Oct 2025
Agnieszka
The outside and lobby of this hotel look great. The room however of a much less expensive standard than the price charged for it. It was disappointing as the pictures show this modern, bright room, and it was not. Older furniture, the bed was so so, microfiber sheets. Just ok, but slim pickings in the area so they get away with high price.
Self
10/10
Exceptional
08 Oct 2025
Rob
Super friendly staff, a free coffee bar in the lobby, loads of food and shopping options within walking distance, free on-site parking - what’s not to love! And the room was spotlessly clean and very very comfortable. We love this place!!!
Leisure Partner
8/10
Excellent
07 Oct 2025
Andrew
Decent value. On site restaurant is only open on weekends.
Leisure Partner
10/10
Exceptional
21 Sep 2025
Kathleen

a gem

Totally perfect for mass mocha
Partner
8/10
Excellent
19 Sep 2025
Jayce
Pool and hot tub were clean
Leisure Family
10/10
Exceptional
18 Sep 2025
Lucia
No food, no parking near…
Business
6/10
Pleasant
18 Sep 2025
Tammy
We stayed here while attending a concert at Mass MoCA. The location was great. The hotel is dated but clean. There is adequate parking. Restaurants are limited in the area so plan ahead.
Leisure Partner
10/10
Exceptional
17 Sep 2025
Andrew
We come here regularly. We are satisfied with its price and location.
Leisure Partner
8/10
Excellent
06 Sep 2025
Debra Ann
I would have liked a better breakfast bar.
Leisure Family
10/10
Exceptional
04 Sep 2025
Elizabeth

Nice place

Very enjoyable and convenient. Incredibly comfy bed.
Friends_and_family Friends

Location & surroundings

Hotel Downstreet An Ascend Collection Hotel
40 Main Street, North Adams, United States

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