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Best western Plus North Houston Inn & Suites

Houston - TX · United States

14753 North FreewayView location

8.2/10Excellent819 Reviews
Cleanliness8.4/108.4
Service8.6/108.6
Comfort8.4/108.4
Condition8.2/108.2
Location8.4/108.4
Neighborhood8.0/108.0
Quality8.0/108.0
Value7.4/107.4
Amenities8.2/108.2
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best western Plus North Houston Inn & Suites

Hotels in North Houston, TX are known for southern hospitality, and this Best Western Plus has everything guests need for an enjoyable, Texas-sized getaway. Searching for hotels near George Bush Intercontinental Airport for a business trip? In need of hotels near I-45 in North Houston, TX for quick commutes?

This property is ideally located near all the top destinations, whether you need to catch a red eye or want to check out the best barbeque in town. There are many restaurants within walking distance, and guests are just 35 minutes from the Houston Livestock Show and Rodeo.

North Houston, TX hotels set the bar high when it comes to hospitality and great amenities. Stay close to George Bush Intercontinental Airport (IAH).

Guests are close to Hardy Toll Road, and if you're looking for recommendations on sightseeing and tourism, every member of staff doubles as a local ambassador who knows Houston inside and out.

Read more about this hotelShow less

Nearby, you'll find Wet N' Wild Splash Town, the perfect destination for the whole family on a hot Texas summer day. Right off Highway I-45 and just 20 minutes from downtown Houston, endless major sporting venues are close by including Minute Maid and Toyota Center.

For more sports action, check out the Legends Sports Complex for baseball and volleyball tournaments as well as other sports games. Employees of Halliburton and Wood Group choose this Houston hotel because of the location, affordable rates and comfortable amenities.

From a meeting at Exxon to a tour of GE Oil and Gas, business travelers can easily enjoy some rest and relaxation. The Mitchell Pavilions is just 20 minutes away, while the Texas School of Business is just one mile away.

Educators and students will find the University of Houston 19 miles from the hotel, and Remington College as well as the Lonestar College just over three miles away.

Located in Houston, Best Western Plus North Houston Inn & Suites is within a 10-minute drive of Six Flags Hurricane Harbor Splashtown and Mercer Arboretum and Botanic Gardens. This hotel is 9.9 mi (16 km) from ExxonMobil Campus and 10.2 mi (16.4 km) from Sam Houston Race Park.

Make yourself at home in one of the 50 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries.

Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Houston?

This hotel has 753 square feet (70 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 100 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Spoken Language

    English

    Spanish

Nearby attractions

National Museum of Funeral History 1.8 km / 1.1 mi
North Houston Skate Park 2.1 km / 1.3 mi
North Houston Bike Park 2.5 km / 1.6 mi
Mi3 Center 4.4 km / 2.8 mi
Ulh Event Center 6.1 km / 3.8 mi
HCA Houston Healthcare Northwest 6.5 km / 4 mi
Providence Hospital of North Houston 7 km / 4.4 mi
Fallbrook Church 7.2 km / 4.4 mi
Topgolf 8.4 km / 5.2 mi
Mercer Arboretum and Botanic Gardens 9.4 km / 5.8 mi
Houston National Cemetery 9.7 km / 6 mi
W.W. Thorne Stadium 10.6 km / 6.6 mi
Six Flags Hurricane Harbor Splashtown 10.7 km / 6.7 mi
Meyer Park 12.8 km / 8 mi
Lucky Land 13.3 km / 8.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 52
  • Number of floors (main building): 3
  • Suites: 21
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room serviceExtra charge
Show 26 more facilities & services
  • Laundry serviceExtra charge
  • Multilingual staffExtra charge
  • Hotel safe
  • Lift accessExtra charge
  • Sun terraceExtra charge
  • GymExtra charge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Smoking areaExtra charge
  • Breakfast room
  • Conference room
  • Meeting room: 1
  • Printer
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Fax
  • Outdoor freshwater pool
  • Sun loungersExtra charge
  • TV lounge
  • Hot tubExtra charge
  • Breakfast
  • Continental breakfast
  • Non-smoking establishmentExtra charge
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Best western Plus North Houston Inn & Suites

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Best western Plus North Houston Inn & Suites

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Best western Plus North Houston Inn & Suites

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 35 m²SUI.NM
    SUITE NON SMOKINGPhoto unavailable11 photos

    Best western Plus North Houston Inn & Suites

    SUITE NON SMOKING

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Room amenities

    • Bathroom: 1
    • Hairdryer
    • TV
    • Internet access
    • Microwave
    • Ironing set
    • Living room: 1
    • Wheelchair-accessible
    • Wi-fi
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDS NON SMOKINGRoom • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 28 m²ROO.2Q-NM
    Room TWO QUEEN BEDS NON SMOKINGPhoto unavailable9 photos

    Best western Plus North Houston Inn & Suites

    Room TWO QUEEN BEDS NON SMOKING

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-NM

    Room amenities

    • Ironing set
    • Bathroom: 1
    • Hairdryer
    • TV
    • Internet access
    • Microwave
    • Cable TV
    • Desk
    • Alarm clock
    • Wi-fi

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING BED NON SMOKINGRoom • KING BED NON SMOKING • 1 Bedroom • 35 m²ROO.KG-NM
    Room KING BED NON SMOKINGPhoto unavailable9 photos

    Best western Plus North Houston Inn & Suites

    Room KING BED NON SMOKING

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-NM

    Room amenities

    • Bathroom: 1
    • Cable TV
    • Desk
    • Alarm clock
    • Wi-fi
    • Ironing set
    • Microwave
    • Internet access
    • TV
    • Hairdryer

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Best western Plus North Houston Inn & Suites

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 28 m²ROO.2Q
    Room TWO QUEEN BEDSPhoto unavailable9 photos

    Best western Plus North Houston Inn & Suites

    Room TWO QUEEN BEDS

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q

    Room amenities

    • Microwave
    • Internet access
    • TV
    • Hairdryer
    • Bathroom: 1
    • Cable TV
    • Desk
    • Alarm clock
    • Wi-fi
    • Wheelchair-accessible
    • Ironing set

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Best western Plus North Houston Inn & Suites

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM-2

    Photos are not available for this room type.

    Best western Plus North Houston Inn & Suites

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Best western Plus North Houston Inn & Suites

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Best western Plus North Houston Inn & Suites

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 Bedroom • 35 m²ROO.NM
    Room NON SMOKINGPhoto unavailable8 photos

    Best western Plus North Houston Inn & Suites

    Room NON SMOKING

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Room amenities

    • Ironing set
    • Cable TV
    • Desk
    • Alarm clock
    • Wi-fi
    • Wheelchair-accessible
    • Microwave
    • Internet access
    • TV
    • Hairdryer
    • Bathroom: 1

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 Bedroom • 35 m²SUI.KG-NM
    SUITE KING BED NON SMOKINGPhoto unavailable7 photos

    Best western Plus North Houston Inn & Suites

    SUITE KING BED NON SMOKING

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Room amenities

    • Cable TV
    • Desk
    • Alarm clock
    • Wi-fi
    • Living room: 1
    • Ironing set
    • Microwave
    • Internet access
    • TV
    • Hairdryer
    • Bathroom: 1

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Best western Plus North Houston Inn & Suites

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Best western Plus North Houston Inn & Suites

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Best western Plus North Houston Inn & Suites

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 35 m²SUI.NM-1
    SUITE NON SMOKINGPhoto unavailable10 photos

    Best western Plus North Houston Inn & Suites

    SUITE NON SMOKING

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-1

    Room amenities

    • TV
    • Cable TV
    • Desk
    • Alarm clock
    • Wi-fi
    • Living room: 1
    • Ironing set
    • Microwave
    • Internet access
    • Hairdryer
    • Bathroom: 1

    Facilities with extra charge

    • Safe
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Best western Plus North Houston Inn & Suites

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best western Plus North Houston Inn & Suites

8.2
Excellent
819 Reviews
Cleanliness
8.4 /10
Service
8.6 /10
Comfort
8.4 /10
Condition
8.2 /10
Location
8.4 /10
Neighborhood
8.0 /10
Quality
8.0 /10
Value
7.4 /10
Amenities
8.2 /10
100 reviews shown
4/10
Poor
05 Jul 2026
Dinesh
Stinky and dated rooms had a less desired stay won’t comeback again
Family_with_children
10/10
Exceptional
03 Jul 2026
Mike
Very Nice property with nice staff, free parking, good breakfast. Would stay again.
Partner
6/10
Pleasant
22 Jun 2026
Arturo
Lo único malo fue el olor del cuarto
Family_with_children
6/10
Pleasant
17 Jun 2026
Elizabeth
Staff and parking
4/10
Poor
16 Jun 2026
Inelvis
El staff súper atento y la de la limpieza un amor .. ahora los sofas no se pueden sentar todo manchado y sucio .. toallas manchadas deberían cambiarlas.. por el resto todo estuvo bien .
Family_with_children
2/10
Poor
04 Jun 2026
Margarita G.
Hotel 0-★ / Staff 4-★
Traveled from Chicago for funeral services.
Day I checked in first thing wrong was the TV not working. Front desk said to do this, that and the other so it would turn on. No time since I needed to get ready. I went to the wake and returned to the room to discover my door did not lock from the outside. Anyone could have just walked in at any point. I called the front desk from my own phone because the hotel phone does not work. I explained to her my that the door isn't locking from the outside so she comes up to my room to see for herself. She sees it doesn't work and asked how many days I'm staying......3 nights but what dies that have to do with anything. I told her I need another room and I'm not staying in room #316 with a broken lock. The 2nd room was unacceptable!!! The sheets and big brown and yellow stains on the blanket I was to cover up with. The pillow had black stains on it, possibly mascara and had looked used. The most disgusting thing in that room was a blue sofa chair. It looked like it was used to make an adult movie with all the body fluids to prove it!!! This chair was should have been thrown away. I called the front desk again and made the girl give me another room and come back upstairs to see that I wasn't exaggerating and asked her how is this even acceptable? Finally the 3rd room was ok, mainly because I was tired and it was going to be midnight and I had the funeral in the morning.
First time in Houston, LAST TIME HERE!!!
Self
10/10
Exceptional
31 May 2026
Miranda
It was great
4/10
Poor
15 May 2026
Rashel
Stayed for 3 nights. On the last day, they charged me a smoking fee of $300, which none of us smoke or vape. They said there are sensors in the room that caught it at 10AM. I tried asking them to remove it and every person I spoke to said “the magnet is the only one who can remove it and they won’t, just file a dispute with your credit card”. Just ridiculous that every staff member just went straight to file a dispute.
4/10
Poor
22 Apr 2026
Gavril
Large rooms, cheap breakfast. This hotel is like a cheap Sleep Inn. The rooms were clean but the towels were not. They needed a bleach and maybe a fabric softener. This management knows how to charge $25 for 40 minutes early check in, but doesn't know to give you a bottle of water. Overpriced for the area. I may never go to this Best Western again.
4/10
Poor
21 Apr 2026
Axayacatl
This is not a VIP Expedia Hotel. They don’t give the perks they supposed to give. Expedia Attention.
8/10
Excellent
18 Apr 2026
Marianna
-
Self
10/10
Exceptional
18 Apr 2026
Brian
Everything was amazing didn’t have any worry’s..
Partner
6/10
Pleasant
05 Apr 2026
Yolanda
The room was clean. Sheets were faintly stained. The AC worked fine. Laundry room was good (only had 1 washer 1 dryer). Fitness room only had treadmill. Staff was friendly.
Friends_and_family Family
10/10
Exceptional
29 Mar 2026
Tyler
Loved the jacuzzi room
Partner
10/10
Exceptional
28 Mar 2026
Lisa
Great location
8/10
Excellent
20 Mar 2026
Brandi
All linens from towels to bedding were stained,random knocking on door all hours of the night
6/10
Pleasant
14 Mar 2026
Dmitrii
Basic breakfast, the room was ok, the sink was clogged.
Partner
4/10
Poor
26 Feb 2026
Sandra
The bed sheets were stained and old. The restroom tub was not properly cleaned. There was no iron board nor iron in our room. The towels were old and hard.
Friends_and_family Family
10/10
Exceptional
18 Feb 2026
Kathleen
The staff was incredibly nice and accommodating. The room was great along with everything else.
8/10
Excellent
14 Feb 2026
Cherie
Definitely hidden off hwy. Comfortable rooms with a nice morning breakfast.
Leisure Partner
10/10
Exceptional
26 Dec 2025
RACHEL
the room was very clean and the air was set to a good temp the bed was SO COMFY, and it was very quiet in the hotel. The hot tub was clan an ready for use, the room attendants did not mess with us and gave us our privacy. WE WILL DEFINATLY BE BACK!!!
Leisure Partner
8/10
Excellent
22 Dec 2025
James
Good parking. Large clean rooms. Friendly staff. Only complaint lumpy pillows.
Leisure Partner
10/10
Exceptional
16 Dec 2025
Jorge
Wow!!!! This place is just what I was looking for. Ppl there are very polite they clean you room everyday if need it. I will recommend it. Is not a 5 stars. So dont get confused.
8/10
Excellent
06 Dec 2025
Jason
Customer service was top notch, very friendly and very helpful.
2/10
Poor
30 Nov 2025
AMANDA
There is no pool. This is more so a hotel for people that don’t care about surroundings or cleanliness
Leisure Family
8/10
Excellent
30 Nov 2025
Mandy
Helpful staff, clean room.
Leisure Partner
10/10
Exceptional
10 Nov 2025
Raylene
Hands down, this is one of the best hotel stays my family has had. The front desk attendant was very friendly and check in was quick. The room was quiet, clean, well maintained and best of all free of unpleasant odors! The bed was comfortable, and the 5-star-hotel quality continental breakfast was fresh and amazing. The self-serve omelet maker was a first for us at a Best Western hotel! We will definitely stay here again when in Houston. Highly recommended.
Leisure Family
10/10
Exceptional
03 Nov 2025
Diana
Great hospitality here we always come here every year
Partner
8/10
Excellent
29 Oct 2025
Renyya
Everything was great except the fact they never had enough towels, and some of the towels that we were able to get were spotted. Overall I enjoyed my stay and will return next year.
Business
10/10
Exceptional
27 Oct 2025
LUIS GARCIA
everything was ok
Leisure Family
2/10
Poor
09 Oct 2025
Marquee
The room wasn’t clean at all
Leisure Family
10/10
Exceptional
09 Oct 2025
Crystal
Always great service and clean
Friends_and_family Family
10/10
Exceptional
28 Sep 2025
Crystal
Friendly staff. Nice and clean
Business
8/10
Excellent
26 Sep 2025
Roderick
I just wish security around parking lot.. i mean hotel is great staff is also great!! Just around between 11 pm to 3am.. people walk n drive in and break in cars. You work hard for ur things me myself they need a live body out r in a car for parking lot. I had to replace a window for a flashlight!! Now that crumming if i haven't ever head of it sad n its on you to fix ur item u work hard for.. besides that nice place but damn really
Business Self
10/10
Exceptional
21 Sep 2025
Vu
Family friendly
Leisure Family_with_children
10/10
Exceptional
16 Sep 2025
Arlyn
Wonderful, comfortable.
Leisure Partner
10/10
Exceptional
07 Sep 2025
Edwin

Great hotel with a very affordable rate.

Great hotel, clean, comfortable with a great staff. Amry is one of the best, thanks so much for being so friendly with us (Wife and I). You make everything so easy and so accommodating.
Partner
8/10
Excellent
21 Aug 2025
Adrian
Awesome stay! Staff was really friendly. The hotel just isn’t the most dated but good for a quick stay
6/10
Pleasant
14 Aug 2025
Amanda
This place seemed a little sketchy for a Best Western. Staff was very friendly.
Leisure Family
2/10
Poor
13 Aug 2025
Verified traveler
Room smelled moldy. Couch stained, broken coffee table.
Business
8/10
Excellent
11 Aug 2025
leila
Jacuzzi
8/10
Excellent
10 Aug 2025
Rommel
The staff was really friendly , the area was clean.
Leisure Partner
8/10
Excellent
04 Aug 2025
Rodney
There was hair in the bed
Leisure Self
2/10
Poor
03 Aug 2025
Dawnte
Horrible staff! Gave me a room with a mold infested A/C unit even though I told them that I'd just gotten out of the hospital from being exposed to mold at a different hotel. The housekeeper tried to force me to leave my room in order to clean it. The breakfast food gave me terrible diarrhea for 12 hours. The remote didn't work for the TV. The front desk male agent was unprofessional, not answering the phone while having a personal conversation with some guy. The front desk female went from being really nice to argumentative when I told her that I wasn't going to leave my room and my personal belongings while the housekeeper came to clean. I will never ever stay at another Best Western because of my experience here!
Leisure Self
2/10
Poor
31 Jul 2025
Ralph
Absolutely crap
Business
4/10
Poor
28 Jul 2025
david
Pull out couch had no bedding for our daughter. Front desk had a sheet for her. And a couch cushion off his couch. With no
Leisure Family
2/10
Poor
13 Jul 2025
Dawnte
DO NOT BOOK HERE! The staff is very rude and unprofessional. They tried to kick me out of me room so the housekeeper could clean it. When I told them that I didn't feel well due to getting sick from their breakfast food, they refused to provide housekeeping. The A/C unit had visible black mold spores on it affecting my asthma but the receptionist lied claiming that it was clean even though I had photos of the black mold spores on the exterior of the A/C unit. I ended up with a food borne illnesses within 4-6 hours after eating their breakfast. I experienced extreme nausea and diarrhea multiple times in one day after eating their breakfast. The receptionist tried to argue with me about leaving my room so the housekeeper could clean it but failed to mention at check-in the day before that that was their hotel policy. Unprofessional staff, unclean rooms, moldy A/C units and a very unpleasant stay. I will never book at this hotel ever again. I have Graves disease and asthma, and the mold exposure caused me to not be able to use the A/C unit and it was very hot in the room. The staff could care less about their customers.
Leisure Self
10/10
Exceptional
05 Jul 2025
Paola
Quiet. I liked it very much
Family
10/10
Exceptional
01 Jul 2025
Gina
It was a great stay so glad we stayed there
Leisure Family
6/10
Pleasant
27 Jun 2025
Shelby
Very small, pictures are not the same as actual room. The room was very humid and stunk like marajuana.
10/10
Exceptional
22 Jun 2025
Iyanna
It was okay, pretty standard but the people were nice
Business
8/10
Excellent
19 Jun 2025
Terry
Easy to locate and clean facility with friendly staff.
Leisure Family
2/10
Poor
09 Jun 2025
Michael
Somebody broke into our truck and stole $10,000 worth of tools property then refused to give us a refund when we wanted to switch hotels
Business
10/10
Exceptional
08 Jun 2025
EULALIO CANO
The price was fair. The location was convenient. Personnel kind and breakfast was good. Many burger restaurants nearby.
Business Self
10/10
Exceptional
07 Jun 2025
chris
Great stay, very clean, staff was accommodating, helpful and nice
Friends_and_family Family
10/10
Exceptional
03 Jun 2025
Josefa
Very easy to check in they’re very friendly quiet area the main lobby very nice and clean breakfast. It’s good.
Friends_and_family Family
10/10
Exceptional
31 May 2025
Julie
Everything was great. The room was neat and clean. The staff was very polite and very helpful. The owner went out of his way to make our stay very pleasurable. Breakfast was great, and I love the fancy coffe machine lol.
Leisure Partner
10/10
Exceptional
28 May 2025
Abby
It was convenient and they even let me extend my stay last minute. The room was clean and the breakfast is good. The staff are all super friendly to!
Leisure Friends
6/10
Pleasant
25 May 2025
Owais
Drab exterior. Area around hotel is too industrial. Hotel smelled too heavily of ‘disinfectant’
Leisure Family
10/10
Exceptional
21 May 2025
Terry

Excellent

We arrived to Houston late. The young lady at the desk was waiting for us. She was very helpful very polite. Our room was comfortable very spacious. The bed was comfortable. Would definitely stay again.
Partner
8/10
Excellent
18 May 2025
Tamika
Convenience. Staff was nice attentive
Leisure Self
10/10
Exceptional
12 May 2025
Miguel
Expected
Leisure Partner
10/10
Exceptional
12 May 2025
Marvin
Stayed for a night was clean and right off the freeway conveniently located by the Airport too.
Leisure Family
8/10
Excellent
11 May 2025
James

Good hotel for the purpose

This hotel was good for my purpose of a one night stay before early morning flight from IAH. The room was clean and recently painted. The downside was the pillows were uncomfortable as I need a soft pillow for my neck. The bed was comfortable. The staff was friendly. I would stay there again.
Business
10/10
Exceptional
05 May 2025
Shantell

Best hotel

My first time here and i was very pleased with my room. It was clean and oder free.
Friends_and_family Family
4/10
Poor
02 May 2025
Jefferson
If you have other options, take it. They had me in an accessible room, which I didn’t book. There was no iron, I had to threaten to leave before they gave me one. The computer nor the printer works, so if you need something printed you have to email it to them for them to do it. They had difficulty retrieving my email to print. The vending machine award not cold. After I got my warm soda and said some about it; they said they knew it wasn’t cold. I asked why wouldn’t they put a sign up saying it wasn’t
Cold for their patrons. They begin to give every reason of why it wasn’t working and what they needed to do and that I could get some ice. All I asked was be considerate of your guests and put a sign Saying the drinks were not cold; and they wouldn’t give me
My money back either.
Business
10/10
Exceptional
28 Apr 2025
Luis
Nice an clean staff was good
Breakfast is good.
Only coffee was not good
Business Family
6/10
Pleasant
25 Apr 2025
Pamela
No coffee in lobby till 6, kept getting locked out of side doors (they know about the issue but dont fix). Key stopped working for main entrance at 4 am.
Leisure Friends
6/10
Pleasant
18 Apr 2025
Richard

Could be better

Not a picky person, but the floor had a stain, one of the beds had a stain on the sheets that was decent and a long piece of hair and the other bed had a hole in the sheet. Not sure the room was serviced before us properly. Breakfast was so so.
Friends_and_family Family
10/10
Exceptional
07 Apr 2025
Adam
Lovely.
8/10
Excellent
04 Apr 2025
Milosz
Ok for a quick stop. Could use a little tlc
6/10
Pleasant
27 Mar 2025
Giri
You get what you pay for, but I don’t mean this in a negative way. It’s a regular hotel for a reasonable price. No complaints here, if I’m on a budget I’ll definitely book here again. House keeping actually did their job well which is good.
10/10
Exceptional
14 Mar 2025
Dawn
Awesome price -Great staff -Amazing coffee and breakfast! Will stay here again
Leisure Family
4/10
Poor
11 Mar 2025
Miguel
They don’t have any water or coffee for guests
10/10
Exceptional
15 Feb 2025
Lisa

Staff are the shining stars

First, I want to say that the entire staff is outstanding - reception, food service, and housekeeping. Everyone was friendly and went out of their way to be helpful. Thank you. Breakfast was excellent – waffles, eggs, sausage, cereals, fruit and juice. Great start to the day. The hotel is a little older, but it’s clean and well maintained. The only thing I could have asked for were more substantial blankets. They were very light, and some people get cold at night. But I would definitely stay here again.
Self
8/10
Excellent
27 Jan 2025
gabriel
It was alright
Business_and_leisure Self
2/10
Poor
26 Jan 2025
Ls

Very bad experience

No hot water .. wasn’t fixed by the time
We had to check out so we had book another hotel to shower as we were on the road traveling.
Tried to call 4 separate times and the phone didn’t work .. we both went down twice to see about the water and were told the plumber was coming
In 30 min.. thirty mins was over an hour actually.
Was told they’d call me to discus compensation… that hasn’t happened. So I’ll be going to my card company about this and calling corporate.
Business Family
2/10
Poor
20 Jan 2025
Darriona
Toilet didn’t work, tub did not work. Tv did not work
4/10
Poor
18 Jan 2025
Paul
No commissary. No VIP free drinks. No upgradable options.
Leisure Partner
10/10
Exceptional
15 Jan 2025
Samson
I was traveled with my family for 4 nights the room was Clean and quiet .
10/10
Exceptional
15 Jan 2025
Arlette
Quiet, clean, no complaints
2/10
Poor
08 Jan 2025
Verified traveler

Horrible Service and behavior by Staff

We checked in to hotel
Friends_and_family Family
10/10
Exceptional
29 Dec 2024
Cristi

Comfortable Nights

The room was comfortable. The property was clean and quiet. We all were able to get a good night's sleep.
Breakfast was good. Items included scrambled eggs, sausage, roasted potatoes,waffles,cereals as well as coffee,tea, and hot chocolate.
The staff was friendly and efficient. Will definitely stay again.
Friends_and_family Family
6/10
Pleasant
21 Dec 2024
Lisa
Upon my arrival I did not receive gold VIP perks. Still didn’t honored while staying there.
Business Family
8/10
Excellent
19 Dec 2024
Carol
Clean and quiet
Leisure Self
6/10
Pleasant
15 Dec 2024
James

Okay place

Looks like it’s been renovated lately. Seems safe. The room was quiet. AC and heat worked. The bathroom ceiling had brown stuff on it. It looked like mold. The vending machine got me for a few bucks. It worked once and then got clogged up. Breakfast ends at 9. Went down at 8:30 and there were only scraps. The breakfast lady was there, and did check to see there were only a few crumbs left, but didn’t seem to care.
Partner
8/10
Excellent
13 Dec 2024
Crystal
The place is nice. Could use some updates but nice for the price. The staff is friendly and and very accommodating. We will definitely stay again.
Business Partner
10/10
Exceptional
04 Dec 2024
David

Good Hotel near Houston Airport

We stayed here for one night after we arrived at Houston Airport. The hotel is ok if you a looking for a short stay near the airport.
Partner
10/10
Exceptional
04 Dec 2024
El Elyon
Great property. I felt safe, it was clean and staff was nice. Did not try the breakfast so cannot speak on that. Many food options around
Leisure Partner
10/10
Exceptional
26 Nov 2024
Jennifer
Clean and friendly staff
Business Self
10/10
Exceptional
25 Nov 2024
Maria
Very accessible location for on and off to freeway. Very clean, looked receantly updated.
Leisure Family
4/10
Poor
22 Nov 2024
Natalli
The front desk lady did not accommodate my vip property perks and didn’t try to make things right upon seeing my frustration/confusion
Leisure Self
10/10
Exceptional
04 Nov 2024
Diana
Everything was amazing this is the 2year I stay here and love it breakfast is always great as well as the staff
Business
10/10
Exceptional
26 Oct 2024
Amanda

Comfortable, clean, and quiet.

Stayed at this hotel for 5 days while traveling in Houston for business. Very comfortable, clean, accommodating. Some warm items for breakfast in the morning. The front desk receptionists were kind. It was everything I needed for my week.
Business
10/10
Exceptional
14 Oct 2024
LUIS GARCIA
the staff, near freeway
Leisure Family
10/10
Exceptional
04 Oct 2024
Margaret
,breakfast was great
Leisure Partner
2/10
Poor
21 Sep 2024
Gordon
Absolutely horrible stay !!!
Business
2/10
Poor
15 Sep 2024
Verified traveler

Discusting

Roaches, changed rooms and roaches again. Reservation was cancelled and booked at a different hotel
Business
2/10
Poor
22 Jul 2024
Rudy
We did not feel safe at hotel and on the property parking lot. We left for that reason. Questioned if security was provided and never saw the red car she stated was security. The two bathroom towels were pool towels. The pool was green and exterior building damage. I wanted a refund or credit.
Business
8/10
Excellent
19 Jun 2024
James

1 night in Houston.

We enjoyed our stay. Room was in good shape and clean and was very spacious. Hotel was close to airport and several fast food locations.
Partner

Location & surroundings

Best western Plus North Houston Inn & Suites
14753 North Freeway, Houston, United States

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Best western Plus North Houston Inn & Suites

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