Quality Suites Houston North

Quality Suites Houston North - Spring

United States , Houston - TX
Houston, 150 Overland Trail
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100 reviews shown

4/10

Poor

26 Apr 2026

Shannon

The pictures of the hot tub are a total lie. They took a picture of a water feature to make it look like it was a hot tub but it was a little shelf of water that you couldn't get in. There was a TINY broken hot tub to the side not shown in the pictures because it was not hot. The woman at the front desk said no, it's a whirlpool so it doesn't get hot. But also the jets were broken as well. They specifically say hot tub on the amenities list and feature a picture of something that is not a hot tub.

Friends_and_family Family

10/10

Exceptional

26 Apr 2026

Dequal

Parking was safe

Partner

10/10

Exceptional

26 Apr 2026

Ashli

Very clean iykyk. Staff very polite

Family

6/10

Pleasant

19 Apr 2026

Jeff

Stayed 2 nights, didn't see maid service. Only had 1 pod coffee in room. Room was clean, hotel needs updating. Paint for sure.

Partner

4/10

Poor

29 Mar 2026

Samuel

Parking area good

4/10

Poor

01 Mar 2026

Denise

The hotel needs extensive maintenance. Walls are heavily scuffed and marked on all hallways and surfaces. Drywall is peeling in the hallways and in our room. Carpets need to be cleaned. The room itself wasn't perfectly clean (carpets needed to be vacuumed and cleaned), but the beds and bathrooms were clean, but you didn't walk around without shoes.

When we arrived, the young man at the desk was polite and friendly. Check in was quick and uneventful; however, we had reserved a room with two queens as there were three of us ladies including my elderly mother. When we got to our room, it was a room with a king bed and a couch. The front desk told us that it was okay because the couch was a pullout couch. When I came back down and asked to cancel in order to find a hotel that could meet our needs, he rearranged some other rooms to get us back into a double queen.

Again, the young man at the desk was polite and trying to be accommodating, but this situation of changing our reservation without notifying us until we opened the room door combined with the condition of the hotel was not a positive experience.

Family

6/10

Pleasant

24 Feb 2026

Terri

Hotel needs to be remodeled. You can see the wear and tear throughout the whole building. Trees need to be trimmed. One tree between the parking lot and service road has branches too low and you cannot see if any cars are coming and makes it very hard to pull out. Staff was friendly. Breakfast was good.

Self

10/10

Exceptional

05 Jan 2026

deborah

The room was extremely clean. The amenities and breakfast were very nice. The desk clerk Mervyn was very customer service oriented. It was a pleasure to stay at this property.

4/10

Poor

14 Dec 2025

Irma

Our vehicle was broken into while parked inside this property

Friends_and_family Family

6/10

Pleasant

05 Dec 2025

Daniel

Yes

4/10

Poor

28 Nov 2025

Bill

We had requested a Handicap equipped room several days prior to arrival. When we got there on Nov. 27 we were told that someone extended their stay and several rooms were not cleaned. We will never go back there!

Leisure Family

10/10

Exceptional

23 Nov 2025

Rose

Friendly staff. Quiet room with comfortable bed and soft linens. Breakfast buffet is bountiful. Great location.

Business_and_leisure Friends

10/10

Exceptional

23 Nov 2025

Jeremy

Always have a great experience at this location! The staff are friendly and accommodating, the rooms are clean and spacious, and there are a lot of things to do in the area. I specifically choose this location when traveling.

Self

10/10

Exceptional

15 Nov 2025

Tyrone

Room was spotless and staff was great.

Friends_and_family Family

10/10

Exceptional

31 Oct 2025

Araceli

Great

6/10

Pleasant

31 Oct 2025

Martha Jo

Staff was terrific. The building and the furnishing need some TLC. Safety locks (both of them) on the door didn't work in the first or second room. Yellow chair/surface by the lobby elevator was stained and no. Just no. Marks all over the lower walls/floor there + in the elevators. Some pictures are missing from above the needs-to-be-cleaned yellow seat thing. I've stayed in this hotel a number of times, been a year or so between this time and last. Big difference.

6/10

Pleasant

26 Oct 2025

Eric

Room was clean. Hotel seemed outdated

Partner

8/10

Excellent

21 Oct 2025

Malcolm

You are near The Woodlands. It is easy to find off I-45 and to get to The Woodlands (about 8 minutes).

Business Self

2/10

Poor

18 Oct 2025

Patrick

Was charged by you and by hotel!!!

Leisure Self

2/10

Poor

12 Oct 2025

Shi

Dirty outdated rooms

Family

6/10

Pleasant

30 Sep 2025

Sally

Exterior looks newer, inside hallways and rooms are weary. Peeling paint on doors, a/c that cools but doesn't remove the humidity (maintenance issue), toilet didn't work in the first room so we were moved to another where the sink faucet and toilet paper holder were never anchored to their respective places (flopped around, both of them). Cruddy caulk in the bath in need of renewing. A used bandaid fell out of the lil basket that holds the coffee packets, lordy. Unlike any other Fairfield or Marriot I've stayed in. All that said, the room was very well soundproofed so that the deafening interstate traffic was absolutely not a problem at all, which was wonderful.

4/10

Poor

29 Sep 2025

Temis

The hotel wasn't very pleasant. It had nothing to do with the service, but rather with the hotel's upkeep. The carpets, lobby, and rooms were dirty and smelled bad, and the walls were dirty and damaged. I wouldn't stay there again.

Friends_and_family Family

8/10

Excellent

07 Sep 2025

Verified traveler

Ok stay

Pool area was not working right. Breakfast was very disappointing. Staff very friendly and helpful. When we stay places breakfast and pool are our favorite.

Friends_and_family Friends

8/10

Excellent

06 Sep 2025

CHRISTEL

It is overall a good place to stay the staff was very nice. But the pool and hot tub were out of commission on a holiday weekend

Leisure Family

8/10

Excellent

22 Aug 2025

Blake

Good service ... but maintenance is needed.

Higher end looking hotels should concentrate on the little things. Sink clogged, table leg broken off, over caulking in the restroom, one of two ice machines broken, and severe scratches all over the walls and doors (touch up paint). But the service people were very friendly and helpful! Got us in a new room quick.

Partner

2/10

Poor

06 Aug 2025

Erica

Staff was rude and room was dirty. Had to be moved twice.

Leisure Family

6/10

Pleasant

14 Jul 2025

Glenda

Just Okay

The bed was comfortable but my room smells like mildew. The first room I was assigned to was open and television was on and I had to get another room. My friend had to be move to another room because television didn't work. The property need some updates.

Friends_and_family Family

6/10

Pleasant

05 Jul 2025

Verified traveler

Not in good conditions, Not clean. Need renovations ,Outdated..Picture in apps are misleading.not worth of money spent in comparision.

Friends_and_family Family

8/10

Excellent

24 Jun 2025

Letrell

Easy to access. And the rooms were nice

Leisure Partner

6/10

Pleasant

22 Jun 2025

Shad

The properties condition was mediocre.

Leisure Partner

10/10

Exceptional

16 Jun 2025

Latricea

Everything was great

Family

8/10

Excellent

15 Jun 2025

Arturo

Staff - EXCELLENT! Room - EXCELLENT! Beds - COMFORTABLE!! A/C - COLD! Couldn't add for anything better. Thank you to the staff.

Leisure Family

10/10

Exceptional

10 Jun 2025

Leovardo

Very enjoyable stay. I look forward to staying there during my travels to San Antonio. The staff are very accommodating. The cleaning staff are to be commended for a very good job.

6/10

Pleasant

09 Jun 2025

Verified traveler

Unfortunately was not the place for us

We stayed there for a couple of days recently since we drove in for my nephews graduation party, when we checked in the person at the front desk was nice. The elevator floor was sticky, the hallway floors looked like they hadn’t been vacuumed they were dirty and there was a smell in the hallway and was very stuffy, the room had a weird smell when we walked in it was very stuffy and warm it took a long time to get it at a decent temperature, the mini fridge was disgusting, the sheets on one of the beds look like it hasn’t been cleaned, the sink was extremely cracked and looked dirty for the amount that we paid, I expected it to be a little bit nicer inside. I think the pictures posted were kind of deceiving. Luckily, we didn’t spend a lot of time in the room because we are so busy and we had brought a couple of our own little blankets we did not use the fridge since it was nasty and used the Clorox wipes I had in my bag to wipe up the hair on the bathroom floor and the sink. The only good thing I can say is that the people that work at the front desk were friendly at check-in and at check out, but we will not be staying here again, and I won’t recommend this hotel unfortunately

Friends_and_family Family

8/10

Excellent

08 Jun 2025

Tabitha

Stay was pleasant. Room was big & comfortable.
Only thing was a/c made strange noises, but still worked well.
The only negative about the appearance of the hotel was that the halls needed fresh paint. There was scuffs along the hallway walls.

Friends_and_family Family

10/10

Exceptional

07 Jun 2025

Charlie

The property is centrally located close to everything. Our room was clean, very important. The whole facility was clean and the breakfast in the morning was great. I will definitely stay there again!

Leisure Family

6/10

Pleasant

28 May 2025

Akiko

There were coffee cup lid under the table.
When we turned on the tv, different name of guest showed up.
There were some clothes left in the drawer assuming from previous guest.

Elevator floors(tiles) were cracked.

Beside all that, the breakfast was great.

Friends_and_family Family

10/10

Exceptional

26 May 2025

Igor

good place for one night business trip

Business Self

6/10

Pleasant

26 May 2025

Alisa

Could Be A Good Stay but Not Well Maintained

We stayed here along with other families for a soccer tournament. The staff was friendly and hard working and the lobby provided a nice place for us to hang out with other families. Breakfast was clean and had a decent variety. The location feels a bit sketchy but is a quick drive to some nice locations like the Woodlands Mall.

Unfortunately, overall, it feels like the property is rundown and understaffed. The hotel was completely booked one night with only one staff member on site doing everything from checking in to room maintenance to house keeping.

They were over-booked and many families we traveled with did not get the rooms they reserved and were left with 1 King bed for an entire family. The sole staff member on site was left to deal with this mess alone. Not his fault, he worked as hard as he could but you have to wonder what’s going on that’s he was in that position.

Furthermore, many rooms had broken TVs and the pool was not swimmable and had not been cleaned. Both of these were pretty big disappointments for families traveling in the summer.

This property needs more resources and to be appropriately staffed and it could be a great option for an affordable family stay.

Friends_and_family Family

4/10

Poor

12 May 2025

Ashley

Checked in at 8:30 PM and there was no receptionist on site. We had to call her at a number left at the desk and wait 10 minutes for her to drive back from wherever she was.

Leisure Family

4/10

Poor

11 May 2025

Bonnie

Glass in pool, tiles broken and falling off in the pool. Two of our friends children cut their feet on the bottom of the pool. Front desk receptionist was extremely rude.

Leisure Family_with_children

6/10

Pleasant

10 May 2025

candace

Pool had broken bricks, rips in the carpet of the rooms, scratches down the walls. Breakfast was okay. Little worn down feeling and old.

Leisure Family

6/10

Pleasant

06 May 2025

sarah

Disappointed Stay Overall

We were allowed to check in early and were treated wonderfully by the lady at the front desk.

We called multiple times to get additional pillows and a blanket with no answer at the front desk. We went down twice and there were also people waiting to be checked in with no staff in sight. We waited at least 20 minutes for someone to come help. They said they would send our items up to our room, but they never came.

Friends_and_family Family

10/10

Exceptional

06 May 2025

Bridgette

Fast, easy check-in

10/10

Exceptional

29 Apr 2025

Lagennueffa

The stay was great

Leisure Family

10/10

Exceptional

29 Mar 2025

Rogelio

The state was real good. Everybody was real friendly. I really like the breakfast. The only thing I would say just because I work out all the time is you might want to upgrade your workout department.

Business

10/10

Exceptional

19 Mar 2025

Aida

They pay attention to details, we got a nice first-time treat bag.

Business

10/10

Exceptional

16 Mar 2025

Fitsum

Excellent place to stay

Front desk was very friendly and welcoming

Business

10/10

Exceptional

14 Mar 2025

Brittany

Good

8/10

Excellent

09 Mar 2025

Candace

Ariel at front desk provided excellent customer service! She was attentive and knowledgeable. She made my check in process smooth and easy.

Leisure Self

2/10

Poor

08 Mar 2025

Tammy

Worst hotel to stay at

I would not recommend this hotel to anyone. We walked in the room has a nasty smell to it, a lamp is broke, tv is broken as well, and the lamp next to the bed looks like throw up on the shade. Not cleanliness at all. The guy who checked us in didn’t tell us what room we are when breakfast was nor where the elevator was we had to ask everything. Overall if we didn’t pay in advance and it wasn’t 1am we would have found a different hotel to stay at.

Friends_and_family Family

2/10

Poor

05 Mar 2025

Wes

Worst dirtiest hotel very uncomfortable and unacceptable place !!!! And I’m a Marriott reward member

6/10

Pleasant

23 Feb 2025

Adrienne

They are currently renovating. Our room wasn’t perfectly clean… but the sink in the bathroom was painted with what looked like wall paint in a hurry. That felt odd. I didn’t mind the location, and I’m sure it’ll be better once they are done. Until then it was just average.

Leisure Friends

4/10

Poor

19 Feb 2025

kyle

When I walked in I was overtaken by a strong bleach smell. The next morning that smell went from bleach to a rotten drain smell from either the shower or sink in the bathroom. The AC didn’t work. Even though it was 40 outside, the hallways were hot so the rooms were hot. The thermostat read 99 (broken). And in order to cool the room off the Ac Had to be unplugged then plugged back in every time it would cycle.
The light flickered constantly when it was turned on. Added to that based on the position of the hotel Relative To the highway it was one of the noisiest rooms I’ve ever stayed in.

Business Self

10/10

Exceptional

06 Feb 2025

Ashtiwi

Safe clean

Business_and_leisure Friends

10/10

Exceptional

02 Feb 2025

Elizabeth

Ariel was very friendly and got us checked in ver quickly. The hotel was recently renovated and it was nice. We enjoyed the breakfast buffet. Plenty of parking.

Leisure Family

10/10

Exceptional

22 Jan 2025

Lorraine

Good

10/10

Exceptional

07 Jan 2025

Tula

I loved the good attitude of the workers. I can’t remember names but reception young lady and the other girls did very good service

Business_and_leisure Partner

10/10

Exceptional

05 Jan 2025

Tracey

Very friendly desk clerk. Carpet in room not real clean and worn out

Leisure Family

8/10

Excellent

03 Jan 2025

Robert

Everything was fine. Breakfast was inedible slop.

Leisure Family

8/10

Excellent

31 Dec 2024

Odetta

Very Pleasant Front Desk Staff!!!

The front desk staff were very friendly and helpful. The room was comfortable. They are in the midst of renovations so understanding of the \"unpolished\" look inside in certain areas. Will stay at this chain again, first time staying at Fairfield.

Friends_and_family Family

10/10

Exceptional

31 Dec 2024

Kitty

Everything is fine, every time. Excellent for the money. The breakfast is better than what’s offered at most hotels at this price point.

8/10

Excellent

30 Dec 2024

Stephanie

Definitely an older hotel.Room could use some freshener. Smelled old and musky. Bed was soft, gym had everything we needed. Loved the staff when we checked in.

Leisure

4/10

Poor

27 Dec 2024

Jocelyn

Uncleanliness

The hotel was run down and old smelling. My room smelled like mold and mildew. Needs serious updates

Self

10/10

Exceptional

27 Dec 2024

MIGUEL

Clean and quiet.

6/10

Pleasant

23 Dec 2024

Stephen

Average

First room they gave me had a dead TV. Second room they gave me had a cockroach in the bathroom. I killed it right away. The bed and the sheets were average, the shower and the bathroom were excellent.

Business

8/10

Excellent

22 Dec 2024

Brittany

It’s was ok.

6/10

Pleasant

08 Dec 2024

Arthur

Room smelled like an pet was there

Partner

4/10

Poor

07 Dec 2024

Ralph

Dirty bathroom. Dirty floor.

Partner

2/10

Poor

06 Dec 2024

Karson

Our room was muggy and smelled like mildew, sheets were clean but I felt gross and dirty in this place. Stains on towels and lampshades.

Leisure Partner

10/10

Exceptional

17 Nov 2024

Eric

Site may have been under construction

Leisure Family

2/10

Poor

15 Nov 2024

KariAnne

Cleaning service never cleaned my room, colleague had a roach and mold in his room

Business Self

2/10

Poor

06 Nov 2024

Francine

I did like anything about the hotel, the smell and mold gave us the worse headache, the bathroom shower curtain holder fell on my head, I was too terrified after that.

Leisure Partner

10/10

Exceptional

31 Oct 2024

Minnie

The staff is very respectful and very professional

Leisure

6/10

Pleasant

31 Oct 2024

Donald

Breakfast was disappointing

Partner

8/10

Excellent

26 Oct 2024

Kim

Was clean and staff was helpful and friendly

Leisure Partner

10/10

Exceptional

21 Oct 2024

Quentin

We stayed one night. We were very happy with everything about the hotel. We would stay there again.

Leisure Partner

2/10

Poor

20 Oct 2024

Roger

Horrible upkeep with conditions. Water would not drain on shower or sink paint was chipped the walls were falling aprart

Friends_and_family Family

6/10

Pleasant

14 Oct 2024

Kristen W

Just okay….clean but needs some upkeep

The TV did not work. The sink was cracked and didn’t have a stopper. Some of the lights didn’t work. The room was clean and it was a quiet location. No one was at the front desk to check on the tv.

Friends_and_family Family

2/10

Poor

11 Oct 2024

Jayson

Terrible Service

Unfortunately, I was unable to make the stay. We had a death in family, and I had to cancel the reservation. When I was able to speak to a manager, they never once offered condolences. I was out on a brief hold, and then told I needed to contact Hotels.com to cancel, and then hung up on. TERRIBLE customer service!

4/10

Poor

06 Oct 2024

Verified traveler

Breakfast was terrible. The service was awful

Self

10/10

Exceptional

03 Oct 2024

Hend

Nice

Leisure Family

8/10

Excellent

27 Sep 2024

Robyn

I enjoyed my room.It was comfy and cozy and had a lot of amenities. I appreciated using the luggage trolley, because I overpacked! Breakfast was pretty good no complaints! Convenient location to the highway and fast food! Did not get to swim. Staff was accommodating and helpful and nice! I loved the smell of the shampoo and lotions they left in my room! My only drawback was the dirty curtains and blackout shade

Leisure Self

2/10

Poor

21 Sep 2024

Jaquetta

service poor, out dates needs upgrades

Leisure Partner

4/10

Poor

16 Sep 2024

CHRISTIAN

Wife and I stayed 1 night for a tournament nearby. We picked this location over nearby hotels due to reviews but left pretty dissatisfied. Hotel was overbooked and lady at front desk said some people would be pretty upset not getting a room they reserved. When we got to our room it smelled of cigarettes and looked like the cleaning crew rushed to get ready. Towels were dirty sheets had stains, the smell, the bathtub was super slippery and was almost a hazard to take a shower in. Also the back door leading out to the pool was supposed to remain locked and only opened by guest key was completely open the entire stay for anyone to walk in. Very disappointed and could have stayed at the la quinta for less money and would have probably had a better experience. Will not stay again and advise others to do the same. Also met another lady staying at the same hotel that played the tournament we were in town for and she also had bad experiences there stating for the price she expected better.

Partner

6/10

Pleasant

06 Sep 2024

wilson

The good: general area offers a variety of international cuisine (Mongolian, sushi, Vietnamese, etc). Convenient and easy access to 45 fwy. Free “no frills” breakfast. The hotel is literally in front of the busy and noisy 45 fwy but our room was facing the back and there was no noticeable noise from freeway.

The bad: the hotel, in general, is tired, sad and in need of renovation! Pool tiles are cracked, loose and broken. Same as elevator floors, etc both in our room and public spaces. Parking is free but the area looks shady and doesn’t look safe.

Friends_and_family Family

6/10

Pleasant

29 Aug 2024

Jonathan

Overall I am happy with my stay. However I did have an issue with the bedsheets having stains on them twice. I was only staying for one night before a cruise so I decided to just sleep on top of the bed with towels. Other than that I did enjoy this hotel. It does need some work, but had a lovely staff, and a great smell to both the room and lobby. I also appreciated the pool and hot tub. I don't know if I went during a slow period but the hotel felt empty in a good way. I stayed her before my Carnival cruise in Galveston and would consider staying here again. But I would be worried about the bedsheets.

Leisure Self

10/10

Exceptional

26 Aug 2024

Patricia

Great stay

Everyone was very friendly and helpful

Friends_and_family Friends

8/10

Excellent

24 Aug 2024

Kim

Conveniently close to The Pavilion. Great breakfast! A little noisy from the interstate traffic, but overall a nice place and I would stay here again!

10/10

Exceptional

28 Jul 2024

Minnie

I loved everything with my stay

Leisure Self

10/10

Exceptional

01 Jul 2024

Verified traveler

Perfect for travels

Overall a great stay. The front desk staff were incredibly friendly upon check in. Room was clean and the hotel smelled nice.

Friends_and_family Family

10/10

Exceptional

19 Jun 2024

Kimberly

Great stay no issues

Business

10/10

Exceptional

18 Jun 2024

Tashai

Great property!

Business Family_with_children

10/10

Exceptional

16 Jun 2024

Jaimee

The staff was extremely nice & the rooms were clean

Partner

2/10

Poor

08 Jun 2024

Melvin

Upon our arrival at the hotel after a long road trip, we checked in and unpacked our car and suitcases. To our dismay, we discovered a used condom and wrapper on the floor of our supposedly clean and disinfected room. This was completely unacceptable. Subsequently, we were moved from Room 414 to Room 413, only to find the second room in an equally unsatisfactory condition. The room had a damp, wet, musty smell, blonde hair stuck on the headboard, dusty curtains, and overall lacked cleanliness.

This experience was highly disappointing, and as a result, I have decided that I will never stay at this hotel again. Additionally, I cannot in good conscience recommend this establishment to my family, friends, or anyone else seeking accommodation.( I also have photos)☹️

Business Partner

10/10

Exceptional

08 Jun 2024

Mary

The Staff was amazing, comfortable room.

Business Family

6/10

Pleasant

07 Jun 2024

Verified traveler

Room for the 1st night had several issues:(a) no TV, (b) bathroom lights went out around midnight, (c) room had a very bad odor. We requested a different room for the 2nd night. The second night was ok.

Partner

10/10

Exceptional

04 Jun 2024

Chelsea

We loved the security and the staff! The rooms were very spacious and clean. We enjoyed our stay overall.

Leisure Family_with_children

8/10

Excellent

02 Jun 2024

Ruben

Some broken stuff in room, sink clogged and AC thermostat wasn’t working properly

Partner

10/10

Exceptional

22 May 2024

Kevin

Clean, cold room and a very friendly front desk! We were there for a softball tournament the weekend after Houston experienced storms with a lot of damage and power outages. The hotel was full but the staff managed it well. We use this hotel often when traveling to Houston/Spring/Conroe for ball and it has always met our expectations.

Friends_and_family Family