Name: Best Classic Inn Suites
Address: 13611 Rankin Cir W, Houston - Texas, US

2/10

Poor

19 Jul 2026

natasha

Manager cancelled upon arrival because the plumbing was broken and being repaired

Family

2/10

Poor

19 Jul 2026

Kayle

The pictures were literally not of the property it was old and run down, and had roaches

2/10

Poor

04 Jul 2026

Conrad

It's a dump

2/10

Poor

20 Jun 2026

Terry

This place should be burned to the ground

Self

2/10

Poor

24 Nov 2019

Verified traveler

It is terrible property smells bad unhygenic.

I want my money back.
This hotel hampers reputation of expedia.

Thanks,

Atul

Business Self

2/10

Poor

11 Nov 2019

Verified traveler

Do NOT book here

Booked online for $42. Man at counter cancelled our reservation then said it was $52 if we have cash and $55 if not. when we left they said if we come back, they’ll make it $30/night but i doubt that. totally scammed us. room had broken locks, stabs in the wall. wifi didnt work. elevator was out. burn holes in the blankets and pillows. the shower wasnt clean and water was freezing, it was really gross. and for that price? $30/ night TOPS, but $55? no. don’t do it. there are better places! like the side of the highway for example!

Friends_and_family Friends

4/10

Poor

05 Nov 2019

Estela

Yuck

There were roaches. The place was not that clean. Elevator didn't work. The walls were super thin you could hear the guests in the surrounding rooms. Wouldn't go there again.

Partner

2/10

Poor

16 Aug 2019

Verified traveler

Nothing the office was rude and wanted me out quick

Leisure Self

2/10

Poor

31 Jul 2019

Verified traveler

Bad customers services, not friendly and they all have bad attitude

Business_and_leisure Partner

2/10

Poor

22 Jul 2019

Sylvia

Don't waste your time

This place is not a good place I went to get a room this weekend and the first thing the lady say is you can't have company in your room no visitors are allowed. You can't tell people that if they rent that room they can have whoever they want in there

2/10

Poor

15 Jul 2019

Mycole

Horrible

Front desk customer service was horrible, there were roaches, they didn’t give me time to shower just kicked me out right at check out time.

2/10

Poor

15 Jun 2019

Verified traveler

This property's manager did not want to honor the price Expedia gave to me. They asked me to cancel my reservation and book directly through them. I called Expedia and canceled my reservation but had them to book me with another hotel. The management is crooked. They tried to put me in a compromising position because they wanted more money.

Leisure Partner

2/10

Poor

31 May 2019

Cbc

The worst management I’ve ever seen in my life very stupid very dumb they don’t even speak English .

Business Family

2/10

Poor

10 May 2019

Verified traveler

Unpleasant

Rude service, controlling and overall unpleasant. Location is unpresentable and has b. bugs.. Establishment did not want to refund me upon the discovery of the Bed B. Instead they tell me I have allergies &/or that somehow, it is my fault so they were utterly reluctant to give me my money back! I was forced out of characterer just so I could be treated with respect when they finally decided to still charged me for a night but return what was left over from my overall stay..

6/10

Pleasant

30 Apr 2019

Jesse

good

everyтнιng ιѕ good

Partner

2/10

Poor

20 Apr 2019

Verified traveler

The room smelled so bad, to lock the door was so struggling, and overall horrible experience

Friends_and_family Partner

4/10

Poor

02 Apr 2019

Verified traveler

To be frank the place is old and need major upgrades. You have a nice mini fridge and microwave however its not enough outlets for them or the lamps. The tv is pretty shabby and the cable was all fuzz not at all worth what was being asked. If I could've stayed anywhere else i would have definitely done so. There was mold and mildew on the furniture there tou could tell the property has some sort of water damage. Oh but the best part was when I was told in order to flush I had to turn the shower on!

Business_and_leisure Partner

2/10

Poor

31 Mar 2019

Elizabeth

Horrible

It was dirty and the people in the office workers wore mean and got mad cause i booked the room on here.. At hotels.com

Partner

4/10

Poor

04 Mar 2019

Yc

Not very clean and very outdated. Convenient for last minute stay. 24 hr front desk

Leisure Family_with_children

2/10

Poor

15 Feb 2019

Colins

Worst nightmare

Very rude front desk attendant. Booked on hotels.com and upon arrival the attendant increased the price by 5 dollars and insisted I pay by cash even though I had only my cards on me. I had to trek with my luggage to an ATM to get cash at 11pm in the night. Room had stains on the bed, strands of hair all over the room, the room I booked on the app was not given to me and I was given a different room.

Partner