Name: Best Western Champions Forest Inn and Suites
Address: 4434 Fm 1960 Road West, Houston, 77068-3410, US

10/10

Exceptional

31 Jul 2026

Drew

10/10. I travel a lot and can honestly say it doesn't get much more comfortable than this in this class. Highly recommend.

8/10

Excellent

30 Jul 2026

Shirley

Total stay was comfortable and worth the price.

10/10

Exceptional

29 Jul 2026

D'Angelo

.

10/10

Exceptional

28 Jul 2026

Travaras

Clean rooms good staff cool air conditioning and breakfast was great

6/10

Pleasant

21 Jul 2026

Travaras

Clean rooms good staff air conditioning is blowing cold and breakfast was great

Business

4/10

Poor

20 Jul 2026

Guadalupe

If your booking for the pool and breakfast you might wanna look elsewhere

Self

2/10

Poor

15 Jul 2026

Valorie

I will start with saying the staff were professional, and very friendly. The hotel appeared clean but, once you left the lobby and started down the hall it smelled really bad . My room was on the second floor and once we got off the elevator the odor was even stronger, we notice plug-ins throughout the hall and once we got into the room which was clean, there were plug ins but it was not helping at all, the room smelled like mold. After sitting in the room only for a few minutes my throat , eyes and head started to hurt. I went downstairs to let them know that the room smelled like mold and they agreed to move us to a room on the first floor. It had the same odor but it did not smell moldy and my heard, throat and eyes stopped hurting. The carpet throughout was filthy as well. I am traveling back to Houston this week and had a room reserved but i canceled it. I will not stay there again.

Friends_and_family Family

8/10

Excellent

14 Jul 2026

Richard M.

Good: The room was clean, staff very helpful, air conditioning worked well.

Bad: The bathroom door literally screeched when you opened it, the room was musty smelling, the hallway stank of smoke our whole stay, and there were no carts anywhere to be found when we checked in.

Friends_and_family Family

10/10

Exceptional

11 Jul 2026

Keitha

clean rooms nice breakfast selection great staff

Self

2/10

Poor

25 Jun 2026

Divine

Terrible Stay I Don’t Recommend For Anybody

Self

4/10

Poor

24 Jun 2026

Carley

I paid $89 for this room, so I guess it was ok for the price, but the room did not seem very clean to me - it looked like it needed to be swept and there was a damp sticky feeling in the air. The bathroom wasn’t great - I didn’t shower because it didn’t feel like the floor was clean, and the shower curtain had stains on it. The toilet also didn’t flush.
Breakfast was ok.
When we got there around 10 pm, the receptionist was on the phone and she tried to help us while she was on the phone but it took a while so that was a bit annoying since it was so late. The receptionist the next morning was super sweet.

Partner

6/10

Pleasant

24 Jun 2026

MICHAEL

Pool was not usable due to a problem with the gate around the pool. Breakfast was ok but frequently ran out of coffee and bacon and sausage. Rooms were ok, but showers tend to leak water onto the floor. Property is in a quiet area where there are empty commercial properties. Lots of stores and restaurants within easy driving distance, not many within walking distance.

10/10

Exceptional

21 Jun 2026

Adrian

Love the dude in the front helpful and informative first time staying in Houston he made it feel like iv been there my hole life

Friends_and_family Friends

10/10

Exceptional

19 Jun 2026

Angelica

Easy check in and out. Our stay went just as planned

6/10

Pleasant

17 Jun 2026

Julio

My only complaint is the breakfast. It is very poor, no food at all.

Partner

6/10

Pleasant

15 Jun 2026

Savador

Water too hot on shower need a fix asap basically

Partner

6/10

Pleasant

12 Jun 2026

Mark

Breakfast was sub-par. The milk was sour among other things.

Family

8/10

Excellent

12 Jun 2026

Jose

It was a comfortable stay. Just the fan in the restroom, sounded like it was gonna drill through the ceiling. Other than that, good.

Partner

4/10

Poor

04 Jun 2026

Joana

Place was clean, some things didn’t work. I didn’t have a trash bucket, toilet wouldn’t flush great, and breakfast was not the greatest. Pool didn’t work it was not clean. Staff were really nice, air conditioning worked but then I couldn’t like shut it off. Room was clean.

Family

10/10

Exceptional

31 May 2026

Patricia

There was a great place. Everything was clean and staff were wonderful would definitely stay agsin

Friends

4/10

Poor

28 May 2026

Erica

Staff was nice but the room was not as clean carpet was nasty with old stains bathroom has some mold on shower and i didn’t have trash can in room no tv remote the hair dryer was not working the door was jammed from the lower corner as if someone was trying to break in the room. Elevator lights for the floor numbers was hanging out such a electrical issue and dangerous.

Family

10/10

Exceptional

25 May 2026

Gabriel

Everything was excellent I loved it

Friends

10/10

Exceptional

18 May 2026

Melissa

Everything was great and convenient.

Family

10/10

Exceptional

09 May 2026

Scott

Nice place with good size room with room to do work and a good breakfast.

Self

10/10

Exceptional

27 Apr 2026

Elaine

Clean

6/10

Pleasant

27 Apr 2026

Daniel

Broken pool, broken laundry, sour milk most mornings.

8/10

Excellent

12 Apr 2026

Per

The breakfast is minimal and all silverware is either plastic or cardboard style. At least they had some fruits and oatmeal porridge, but the fruit selection could use improvement as well as cutlery, eating porridge with a teaspoon is not that great. I augmented the selection by purchasing pineapple, strawberries and blueberries at Kroger as well as Almondmilk and none dairy yougurt. Staff is good and the place is clean and fresh. Location is good, but you need a car in Houston.

Self

10/10

Exceptional

09 Apr 2026

Prince

Clean room

Partner

10/10

Exceptional

09 Apr 2026

Napoleon

Did have some issues with the internet. Kept coming in and out. I know they were looking into it. Breakfast could be better as well.

Self

8/10

Excellent

08 Apr 2026

Cecilia

The pool area was closed off. Good breakfast. Nice, spacious room

Partner

10/10

Exceptional

04 Apr 2026

Alyssa

It was good

10/10

Exceptional

02 Apr 2026

Elaine

the stay was good am the young lady who just started was super nice an the over night lady was real nice

Family_with_children

10/10

Exceptional

29 Mar 2026

Chaqualta

The stay was very warm welcoming and clean. They should have more select on breakfast maybe add a waffle machine, dry cereal and eggs omelette. The A/c kept the room very cool and the t.v. view was very pleasant. The stay was well worth it and would be booking again.

Business Family_with_children

10/10

Exceptional

15 Mar 2026

Paola

Clean

Partner

10/10

Exceptional

12 Mar 2026

Juantari

Nice bed

10/10

Exceptional

11 Mar 2026

George

Very nice staff. Extremely clean. Great value for the
Money

Family

10/10

Exceptional

10 Mar 2026

Anthony

The water was lukewarm and th breakfast is subpar. But it’s spacious and clean. Overall decent price

Partner

10/10

Exceptional

09 Mar 2026

Melissa

I was very impressed with the hotel cleanliness. The breakfast could of been better

10/10

Exceptional

09 Mar 2026

Keda

Very quiet, friendly

8/10

Excellent

21 Feb 2026

Wellington

Ines is a excelent manager. The hotel was clean and very well maintained. Congratulations to all the staff involved.

Partner

2/10

Poor

15 Feb 2026

Francisco

Ac making lots of noise, could not sleep, staff said there were no more rooms available. Gate to exit parking area was completely missing.

Leisure Family

6/10

Pleasant

15 Feb 2026

Juantari

Minimal amenities, smart tv with no wifi connection. Ac took forever to cool. Something that was sprayed in the room had my allergies on overdrive.

Leisure Partner

10/10

Exceptional

13 Feb 2026

John

Excellent hotel. Clean and comfortable.
Excellent staff. Great value. Convenient and safe.

Business

4/10

Poor

05 Feb 2026

Tahira

The check lady that checked us in at midnight was fine, but she had to call us back down to the lobby at 1am as she said we should have paid.
We had a knock at the door at 6:30 AM from cleaning staff who upon opening the door asked pointing if the room opposite was our room!
We said no, this is our room. They replied who has that room? We simply shrugged and said we didn’t know. On our way out enjoy Houston at 8:30 AM we were stopped by the front desk and a different person was insisting that we were leaving without paying!
After 30 mins of having to debate that we were not leaving and that we had paid for our 3 night stay when checking in the night before she calmed down.
It was bizarre to say the least.
The pillows were thick and when were asked if they had anything thinner we were told no. We ended up going to Walmart to buy our own. Would not stay in this hotel in future

10/10

Exceptional

23 Jan 2026

Amilcar

Gracias

Leisure Self

4/10

Poor

07 Dec 2025

Julie

Room was bare minimum and the breakfast was lacking.

Friends_and_family Friends

10/10

Exceptional

15 Feb 2020

Verified traveler

It has food places in walking distance and check in was fast and easy

Leisure Self

10/10

Exceptional

26 Oct 2019

Verified traveler

It was a great stay, breakfast alternated a bit. Best thing was i was staying for a week and i keept my sign on the door and no one came in. I would stay here again knowing that the staff respect you.

Business Self

10/10

Exceptional

21 Oct 2019

Delores Gary

Great service

Great service

Friends_and_family Family

8/10

Excellent

08 Oct 2019

Norma

Amazing

Excellent

Friends_and_family Family

4/10

Poor

08 Aug 2019

Rosanna

Bad management, poor service

1.When I walked into the lobby, it was stifling HOT! It was only bearably warm the next morning. 2.The desk clerk said the hotel charges a refundable fee of $20 should there be any damage. She tried to charge it to my Visa card, the same one I had just used to book the room with Hotels.com. For some unknown reason, it would not go through. She then tried my debit card with the same result. Something was obviously wrong with the card reader. Then the desk clerk wanted to make a copy of my card to charge me later. I told her no one was making a copy of my card. With all the identity theft going around, one cannot be too careful. 3.The window in my room had only sheer curtains on it. There were no drapes to pull and hide the view. I was on the bottom floor and this made me very uncomfortable. Anybody could look in and see everything. Also, since there were no drapes, I could not hide the light outside pouring into the window that night. 4.When I went to check out the next morning, there was no clerk at the desk. I saw other keys that people had just left at the desk, so I did, too. Where was the clerk? I saw her eating at the breakfast in the dining area. 5.There was no manager to be found.

2/10

Poor

28 Jun 2019

Verified traveler

Horrible front desk worker Chasity. Very rude and refused service.

Business_and_leisure Family_with_children

4/10

Poor

28 Jun 2019

Verified traveler

My television in my room didn’t work. I wasn’t even offered a discount.

Leisure

6/10

Pleasant

26 Jun 2019

Verified traveler

Really did not like the toilets. We are in our 70s and had a very difficult time getting on and off the toilet. It was way too low. It reminded us of the squatty potties when we visited China. First day when our room was cleaned none of the toilitries were replaced and neither was the coffee.

Leisure Partner

2/10

Poor

24 Jun 2019

Verified traveler

I had a basketball team there and the check in service was horrible the young lady with all the color hair nails and makeup was very rude unprofessional

Business Friends

8/10

Excellent

19 Jun 2019

Joseph

Safe at Home

Local storms had knocked out power, but staff did best to accommodate everyone. Out of their control, so can't fault them for that. Shower not working and it took a couple of calls to the front desk and maintenance came and fixed it. So, I'd give him a thumbs-up for taking care of us and salvaging what could have been a rough stay. Good job!

Family

10/10

Exceptional

31 May 2019

C.

Wonderful choice made by our travel agent. We enjoyed the stay

Friends_and_family Partner

8/10

Excellent

26 Mar 2019

Dan

Nice Surprise

Pleasant surprise especially in view of the very reasonable price. Appears to have been very recently remodeled or refreshed as carpet and paint appeared very fresh. Breakfast could do with little improvement but it was adequate.
Would stay here again if i were looking for a room in the area.

Family

6/10

Pleasant

21 Feb 2019

Verified traveler

Very pleasant and helpfull staff. Building needs some tlc. Inside and out.

Business Self

10/10

Exceptional

14 Jan 2019

Sherry

Clean and friendly! Great place to stay. Staff was very helpful.

8/10

Excellent

17 Dec 2018

Verified traveler

Very clean and quiet. And security cameras in area

Friends_and_family Friends

4/10

Poor

03 Nov 2018

Verified traveler

The staff charged me for illegitimate charges, & I have yet to get it resolved. I will never stay here again, they are cons & liars & will take your money!

4/10

Poor

22 Oct 2018

WEndy

No Customer Service

I scheduled the stay for 3 adults. We had a late arrival that night, and called the hotel to let them know. No one informed us there is only one entrance into their location and it was all under construction and the area was blocked off down the street. So we drove around in circles trying to figure out how to get in this place only to realize at night you can't see the small opening in the two orange barrels to go through. I mentioned this to the front desk with no apology. Then when we got to the room there was only one towel. So we had to call down and get more towels brought up. The next day our room was cleaned and again only 1 towel was left for 3 people. So we had to call back down to get towels brought up. In addition, we were gone most of the day at a tournament and when we got back none of our keys would work. So with loaded down hands and all of us exhausted we had to go back down to the front desk to get working keys. They did not even apologize. On Sunday we found out our tournament schedule changed so we asked for a late checkout and were denied. I stay at this hotel chain all the time in different areas. They are typically always customer service oriented and accommodating, but this location was not. For the money I could have stayed any where and gotten better service. I do not count this stay as a win at all for you guys or us, because I'm an advocate of always sharing my story.

Family

2/10

Poor

13 Oct 2018

Verified traveler

Old, and dirty. The smell of the place is disgusting. There was 4 big and disgusting cockroaches in the room. I kill them and took a photo and general manager said i am so sorry but the only thing i can do is give you 2,000 points on your IHG account or send you a exterminator to your room. Only to my room girl you should send that exterminator to all the hotel. Then doing my check out the employee didn’t want to give me a receipt because i booked with expedia. Oh my God, i don’t care I just need my receipt for my expense report. Worst experience in a Holiday Inn.

10/10

Exceptional

18 Aug 2018

BERNARD

Great visit. Friendly staff.

Friends

2/10

Poor

01 Aug 2018

ALICIA

I have never stayied at a Holiday Inn where the pool was unavailable due to not being cleaned. I have never stayied at a Holiday Inn where the computers did not work in the business center. Very disappointed

Family

10/10

Exceptional

02 Jul 2018

Michael

Nice quite stay

Our stay was nice rooms were nice and clean breakfast was ok but.i would definitely stay here again

Family

10/10

Exceptional

24 Jun 2018

Verified traveler

The hotel was near the location we were visiting as well restaurants and shopping centers. It was easy to get to and the service and accommodations were great. It is the second time we have used this hotel. We will use it again.

10/10

Exceptional

16 Apr 2018

Robbie

Awesome Stay

The trip was good

4/10

Poor

07 Apr 2018

Verified traveler

Scam

The took my 50 USD for damages if any and if not they will put my money back in my card I never got it till now every other thing is ok just rip off of extra 50 USD

10/10

Exceptional

05 Apr 2018

Deacon

Really quiet. The free breakfast was having some problems with their pancake maker and the coffee was not hot, but the place was nice. I found it hard to find from the 1960 road as it was set in quite far from the road. Overall those were some pretty minor things to nitpick about because I really got a good nights sleep and that is what is all about!

10/10

Exceptional

02 Apr 2018

mr president

Very nice close to my convention

Very comfortable and convenient. Never want to leave

10/10

Exceptional

12 Mar 2018

Verified traveler

Great place to stay with close restaurants

The room was always clean and comfortable and we enjoyed the stay very much and plan to stay again on our next visit to Houston.

6/10

Pleasant

23 Feb 2018

tom

Avoid this one

Nice people. Nice room. Sheets had stains that appeared to be something I’d rather not say.

10/10

Exceptional

19 Feb 2018

Verified traveler

Loved the area, a lot of places to eat and choose from

8/10

Excellent

19 Feb 2018

marissa

The hotel was short staffed with maids so our room was still dirty at 4 in the afternoon. When we questioned it we were given a fair enough reason however because they were required to work late to clean the hotel since they were short staffed, they then proceeded to rush is out of our room so they could clean and go home. Very frustrating experience. We were told pillows had just been changed 2 weeks ago but the pillows on one of the beds smelled very musty and stale. One of the worst experiences ever.

8/10

Excellent

18 Feb 2018

Verified traveler

A few noisy talkers in the hallways late night, but otherwise comfortable and restful.

10/10

Exceptional

05 Feb 2018

Lauren

Good, quick stay. Hotel was in good condition, it didn’t smell moldy. Kinda hard to get to depending on which way your coming. There’s a lot of traffic in the area. Overall the hotel was great!

10/10

Exceptional

18 Jan 2018

Verified traveler

everything good!!!!

10/10

Exceptional

18 Jan 2018

luis

Good facilities.

Overall good.
But NOT AIRPORT SHUTTLE?
I don't think that is acceptable in holiday inn hotels do not offer service to the airport within 15 miles radius.

6/10

Pleasant

15 Jan 2018

Verified traveler

Front desk staff were awesome

The over all experience was good but only the cleaning crew didn't do a good job plus they forgot to clean my room one day although I was leaving tip every day except the day they did not clean my room

8/10

Excellent

13 Jan 2018

Verified traveler

Fairly all-around access to almost anywhere.

Great staff. Could be hard to find where the hotel is since it's not close to the street, but at the same time it's really quiet at night. Shopping centers are located around the hotel within walking distance. Nice place to stay and greater if you rented a car. Rooms are cleaned really nicely. Breakfast wasn't that bad.

10/10

Exceptional

23 Dec 2017

Charnita

On our way out

Very pleasant experience. Excellent selection for breakfast!!

Family

10/10

Exceptional

16 Dec 2017

Linda

Very Nice Hotel

I stayed a week at this hotel while i was in Texas visiting my son. My room was very clean and comfortable. Staff was very friendly. Great breakfast every morning. Thanks for everything, will stay again when visiting my son.

10/10

Exceptional

03 Dec 2017

Verified traveler

Great staff

Staff makes this property stand out but please quit asking me to fill out these stupid surveys.

10/10

Exceptional

27 Nov 2017

Elissa

Great hotel..

The entrance to the hotel was a little tricky . The hotel staff was awesome and the overall hotel was outstanding .. The rooms need a bit more attention, Found a gatoraid bottle under the bed and all of the furniture could use some touching up. But the beds were super comfy and bathroom cleanliness was A+ .. We will definitely stay here again.

10/10

Exceptional

21 Nov 2017

jeanne

Convenient to our work and pleasure

A special time
Enjoyed healthy breakfast choices
Friendly help

8/10

Excellent

20 Nov 2017

Michael

Good place

The mix up or inability to accommodate the requested room type was the only thing negative about our stay.

Family

4/10

Poor

12 Nov 2017

Verified traveler

Not here

some party was going in the hotel champion room and the music was so loud I could identify the songs from more than 50 feet away in my room. The first night was not bad the music stopped about 1030. But the second night the music was way louder and the hotel staff did very little until in my 4th call to the front desk I told them law enforcement would be contacted if they could not handle the problem. That finally got them to end the music at 1130.

4/10

Poor

25 Oct 2017

Yvette

Handicap Shower

We were very disappointed staying in a room with a handicap shower.

2/10

Poor

20 Oct 2017

Jeff

Not good at all. Desk clerk tried giving me a handicap room that smelled like smoke with 1 bed when I requested double beds and non smoking. Took her 30 mins to get me a different room. Won't stay there again

8/10

Excellent

08 Aug 2017

Verified traveler

Nice and Welcoming Hotel

Sometimes, the reviews you see online aren't completely true.

Its either because of an isolated event or issue, then the guest bases his stay review on that.

I would say overall my experience at this hotel has been very good, especially the service level of the sales director at this location - Mr. Marcus. He went the extra mile to ensure we had a pleasant stay and we appreciate him for that.

.......and for the records, the breakfast was fine- cereals/fresh fruit/yoghurt, turkey sausage and omelette.

They could do with some vegetables and more spice in the omelette though

10/10

Exceptional

01 Jul 2017

John

We there for my son's soccer camp. The staff we friendly, breakfast was great.

Family

6/10

Pleasant

25 Jun 2017

Heather

Will not return. Their pictures lie.

I chose this room based on the fact that I would be stuck there with my four kids while my husband was on a business trip. I was ready to spend a few days in the pool and hot tub, to entertain my children. But.. the pictures lie. There is no hot tub. They closed the pool to \"clean the filter\" .. anywhere else would have cleaned it and opened the pool back up. They kept it closed all day and we're like \"sorry for your luck\" basically. The Jets in out tub in the room were broke. The toilet ran all night. House keeping woke me up at 9 all three mornings I was there. My toddler woke up screaming from the knocking. It was so annoying and frustrating. I can understand knocking at around check out.. but nine is way too early. The area was dead and boring. The over all vibe was just bad. Breakfast was okay. Won't go back again.

8/10

Excellent

23 Jun 2017

Verified traveler

stayed 1 night

clean friendly

6/10

Pleasant

22 Jun 2017

Frank

More minuses than pluses.

A FAST one-nighter on a work project, room was great, finding the site took over 40 mins due to the WRONG address on Hotels.com, the place must be in a bad neighborhood because when I came down in the morning and put my belongings in the car, then re-entered to have breakfast, the lady running the breakfast area practically attacked me demanding my room key and asking me over and over and was literally in my face wanting to know my room number. I was dressed in clean jeans and a new gold shirt, so I didn't look like I was homeless. I was EXTREMELY put off by that, asking me once while I got my room key out was enough, she treated me like a street urchin that wandered in looking for free food. It was enough, I'll never come to this place again. Also, GET THE ADDRESS RIGHT on Hotels.com!!!!!!!!!

2/10

Poor

21 Jun 2017

Kenneth

Very rude staff

A staff member at the front desk on a Monday morning was absolutely the rudest person! My wife and I were eating breakfast and she wanted a Dr. Pepper from the shop. She walked over and because her name wasn't on the room, she was refused. I went to the desk and asked them to put it on room like they have many many times. She said she needs an ID. I told her it was in the room, and I would get it after we ate breakfast. This woman began yelling at wife across the lobby that she is stealing a Dr. Pepper and proceeded to yank it from her! This infuriated me greatly! Then the woman began threatening us with the police for theft! I demanded to speak with management whom wasn't on the property. After 30 minutes an assistant GM arrived. He was very nice and apologetic. I have stayed at this hotel on many occasions. In the end, all I received was an apology from him at that time. I will not stay at this hotel ever again!
Nobody deserves this kind of treatment, especially after spending their hard earned money there!

4/10

Poor

13 Jun 2017

Verified traveler

BAD AIR CONDITIONING , BAD OVERNIGHT !!!

VERY UNCOMFORTABLE OVERNIGHT WITH THE ROOM AC. IN THIS DAY AND AGE , ESPECIALLY IN TEXAS , HOTELS SHOULD DO A BETTER JOB AT MAKING SURE THE AC WORKS

Family

10/10

Exceptional

24 May 2017

Verified traveler

Great place

Smooth and fun also loved the free beer. And it had a great breakfast

8/10

Excellent

24 May 2017

Verified traveler

Pool was closed for first 2 1/2 days. Room didnt get cleaned each night. Breakfast was good but not consistent. Bed was extremely comfy! Overall good stay

Family