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Home2 Suites by Hilton Houston Willowbrook

Houston - TX · United States

7815 Willow Chase BoulevardView location

8.8/10Excellent481 Reviews
Cleanliness9.0/109.0
Service9.2/109.2
Comfort9.2/109.2
Condition8.8/108.8
Neighborhood9.4/109.4
Amenities8.8/108.8
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Home2 Suites by Hilton Houston Willowbrook

Welcome to Home2 Suites by Hilton Houston Willowbrook. A perfect base for work or play, our all-suite hotel is steps from Willowbrook Mall's shops and restaurants and 8 minutes to Halliburton and Hewlett-Packard offices. Visit Sam Houston Race Park or take the kids to iT'Z Family Fun Center.

George Bush Intercontinental Airport is just 18 minutes away.

Feel right at home in a spacious studio or one-bedroom suite. All suites have moveable furniture, a full kitchen, ergonomic workspace, and a living area with an HDTV and queen sofa sleeper. One-bedroom suites have an additional HDTV.

Stay productive with free WiFi and PrinterOn® remote printing, and bring your four-legged family along to our pet-friendly hotel.

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Start the day right with a free Inspired Table breakfast, including baked goods, breakfast sandwiches, cereals, yogurt and a toppings bar. Our unique Spin2Cycle fitness and guest laundry facility is open 24 hours to fit your schedule.

Swim in the heated outdoor pool, or fire up the barbeque grills on the patio and enjoy a warm Houston evening by the firepit. Our extended-stay hotel in Houston/Willowbrook also has a Home2Mkt convenience shop, 24-hour business center, and 572 sq. ft. of flexible meeting space for 45 guests.

With a stay at Home2 Suites by Hilton Houston Willowbrook in Houston (Willowbrook), you'll be steps from Houston Methodist Willowbrook Hospital and 14 minutes by foot from Willowbrook Mall. This hotel is 1.1 mi (1.7 km) from Bowlero Willowbrook and 1.2 mi (2 km) from Aerodrome.

Make yourself at home in one of the 108 air-conditioned rooms featuring kitchens with refrigerators and microwaves. 42-inch flat-screen televisions with premium TV channels provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.

Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Planning an event in Houston? This hotel has facilities measuring 570 square feet (53 square meters), including conference space. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 6:00 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 75 Pet max weight (per pet) in lb is 165 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)

Important information

  • You need to know
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 100 per pet, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Houston Methodist Willowbrook Hospital 0.1 km / 0.1 mi
Willowbrook Mall 1.2 km / 0.7 mi
Aerodrome 1.5 km / 0.9 mi
Stone Moves Indoor Rock Climbing 1.5 km / 1 mi
Bowlero Willowbrook 1.8 km / 1.1 mi
Mountasia Houston 2.2 km / 1.4 mi
Mandolin Gardens Park 3 km / 1.8 mi
Kickerillo-Mischer Preserve 3.1 km / 1.9 mi
Matzke Park 3.5 km / 2.1 mi
100 Acre Wood Preserve 4.2 km / 2.6 mi
St. Luke's Hospital At The Vintage 5 km / 3.1 mi
UT MD Anderson Cancer Center 5.1 km / 3.1 mi
Vintage Park 5.5 km / 3.4 mi
HP Campus 5.8 km / 3.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 108
  • Number of floors (main building): 4
  • Suites: 103
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Airport
  • Wheelchair-accessible
  • Car park
Show 27 more facilities & services
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • Luggage roomExtra charge
  • Highchairs
  • Conference room
  • Meeting room
  • PrinterExtra charge
  • Photocopier
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • FaxExtra charge
  • Outdoor freshwater pool: 1
  • Breakfast
  • Deposit on arrival
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 21
  • FitnessExtra charge
  • BilliardsExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO Accessible-Two Queen BedsSTUDIO • Accessible-Two Queen BedsSTU.H6-2Q

    Photos are not available for this room type.

    Home2 Suites by Hilton Houston Willowbrook

    STUDIO Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM-1

    Photos are not available for this room type.

    Home2 Suites by Hilton Houston Willowbrook

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Home2 Suites by Hilton Houston Willowbrook

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDS • 1 Bedroom • 34 m²STU.2Q
    STUDIO TWO QUEEN BEDSPhoto unavailable1 photo

    Home2 Suites by Hilton Houston Willowbrook

    STUDIO TWO QUEEN BEDS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q

    Room amenities

    • Internet access
    • Kitchenette
    • Fridge
    • Wheelchair-accessible
    • Disability-friendly bathroom
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Home2 Suites by Hilton Houston Willowbrook

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 25 m²SUI.NM
    SUITE NON SMOKINGPhoto unavailable1 photo

    Home2 Suites by Hilton Houston Willowbrook

    SUITE NON SMOKING

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Room amenities

    • Internet access
    • TV
    • Microwave
    • Fridge
    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDS • 1 Bedroom • 34 m²STU.2Q-1
    STUDIO TWO QUEEN BEDSPhoto unavailable1 photo

    Home2 Suites by Hilton Houston Willowbrook

    STUDIO TWO QUEEN BEDS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q-1

    Room amenities

    • Wi-fi
    • Ironing set
    • Microwave
    • Fridge
    • Kitchenette
    • Internet access
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING BED NON SMOKINGSTUDIO • KING BED NON SMOKING • 1 Bedroom • 30 m²STU.KG-NM
    STUDIO KING BED NON SMOKINGPhoto unavailable3 photos

    Home2 Suites by Hilton Houston Willowbrook

    STUDIO KING BED NON SMOKING

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-NM

    Room amenities

    • Internet access
    • TV
    • Desk
    • Wi-fi
    • Microwave
    • Fridge
    • Kitchenette

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO NON SMOKINGSTUDIO • NON SMOKING • 1 Bedroom • 30 m²STU.NM
    STUDIO NON SMOKINGPhoto unavailable3 photos

    Home2 Suites by Hilton Houston Willowbrook

    STUDIO NON SMOKING

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.NM

    Room amenities

    • Wi-fi
    • Microwave
    • Fridge
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 Bedroom • 40 m²SUI.KG-NM
    SUITE KING BED NON SMOKINGPhoto unavailable1 photo

    Home2 Suites by Hilton Houston Willowbrook

    SUITE KING BED NON SMOKING

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Room amenities

    • Fridge
    • Wi-fi
    • Desk
    • TV
    • Internet access
    • Kitchenette
    • Kitchen
    • Wheelchair-accessible
    • Disability-friendly bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDSSTU.2Q-2

    Photos are not available for this room type.

    Home2 Suites by Hilton Houston Willowbrook

    STUDIO TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Home2 Suites by Hilton Houston Willowbrook

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Home2 Suites by Hilton Houston Willowbrook

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 40 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable1 photo

    Home2 Suites by Hilton Houston Willowbrook

    SUITE KING BED ONE BEDROOM

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Room amenities

    • Microwave
    • Ironing set
    • Wi-fi
    • Hairdryer
    • TV
    • Internet access
    • Kitchenette
    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Home2 Suites by Hilton Houston Willowbrook

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDS NON SMOKINGSTUDIO • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 34 m²STU.2Q-NM
    STUDIO TWO QUEEN BEDS NON SMOKINGPhoto unavailable2 photos

    Home2 Suites by Hilton Houston Willowbrook

    STUDIO TWO QUEEN BEDS NON SMOKING

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q-NM

    Room amenities

    • Fridge
    • Wheelchair-accessible
    • TV
    • Wi-fi
    • Microwave
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG

    Photos are not available for this room type.

    Home2 Suites by Hilton Houston Willowbrook

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO NON SMOKINGSTUDIO • NON SMOKINGSTU.NM-1

    Photos are not available for this room type.

    Home2 Suites by Hilton Houston Willowbrook

    STUDIO NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.NM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Home2 Suites by Hilton Houston Willowbrook

8.8
Excellent
481 Reviews
Cleanliness
9.0 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
8.8 /10
Neighborhood
9.4 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
17 Jul 2026
Christina
Enjoyed our stay and staff was friendly
8/10
Excellent
14 Jul 2026
JOHN
The location is very good. Our mattress did cave towards the middle and the lobby and the hallways were extremely cold. We liked the fresh fruit that was available. The breakfast was adequate. Otherwise, everything was very good!
Partner
8/10
Excellent
04 Jul 2026
Qudratullah
The bathroom door was not staying locked
And the mattress sheets and pillow has blue stains
Family_with_children
10/10
Exceptional
28 Jun 2026
Jeanetta
Very welcoming staff, each person was nicer than the last. That was a big plus for me. The property and breakfast was average. Although the cleanliness was top notch. I will stay again and recommend.
Family_with_children
8/10
Excellent
12 Jun 2026
Lauren
Great breakfast. Our AC in our room stopped working in the middle of the night and they switched us rooms immediately.
Friends_and_family Family
6/10
Pleasant
18 Apr 2026
Lenore Joy
The room we had was spacious, but bland decor. I believe they gave us a handicap accessible room. The hotel is in the midst of remodeling. It was quiet.
Partner
10/10
Exceptional
15 Apr 2026
Levi
Very clean, smelled good, breakfast was good, pool was decently cleaned, and room was fresh!
Friends_and_family Family
8/10
Excellent
07 Apr 2026
sebastien
Nice hotel and nice staff but this is the second time I stayed in this hotel and the a/c is too noisy. It’s impossible to sleep. Every time it stops or starts back it makes a huge noise that wakes you up.
Friends_and_family Family
10/10
Exceptional
31 Mar 2026
Julia
Staff was amazing and rooms nice and big
10/10
Exceptional
17 Mar 2026
sebastien
Nice hotel nice staff but very noisy a/c
8/10
Excellent
14 Mar 2026
April
Room was clean, bed was super comfy. Very well insulated so you cant hear your neighbors!!
Partner
10/10
Exceptional
07 Mar 2026
Darian
Great customer service.
I was treated very well.
I will definitely be returning.
6/10
Pleasant
02 Mar 2026
Kelly
Room was clean
Family_with_children
10/10
Exceptional
12 Feb 2026
Nikole
Clean
8/10
Excellent
25 Jan 2026
Vanessa
The room wasn't very clean. The air conditioning unit was very loud. Most of the staff members were uncourteous.
Leisure Family
10/10
Exceptional
13 Dec 2025
Avishay
Great service great location, and stuff
10/10
Exceptional
17 Nov 2025
Rachshel
From check-in to check-out, the staff were welcoming, professional, and attentive to every detail. The front desk team made me feel right at home, and their local tips were spot-on.

🏠 Room & Amenities
The suite was spacious, clean, and thoughtfully designed for both comfort and functionality. I especially appreciated the full-sized fridge, microwave, and dishwasher perfect for longer stays or anyone who prefers to prep their own meals. The bed was comfortable, and the blackout curtains ensured a restful night’s sleep. Wi-Fi was fast and reliable, and the workspace setup omg was ideal for getting things done.

🍳 Breakfast & Common Areas
The complimentary breakfast had a good variety of hot options, fresh fruit, and grab-and-go items. The dining area was clean and well-stocked, even during busy hours. I also liked the outdoor seating near the pool area, which offered a relaxing space to unwind in the evenings.

💪 Fitness & Location
The fitness center was well-equipped and clean. The location is excellent close to shopping, restaurants, and major roadways, yet tucked away enough to feel peaceful.

🌟 Final Thoughts
Whether you’re traveling for business, a family visit, or a quick getaway, Home2 Suites Willowbrook offers a great balance of comfort, convenience, and value. I’d definitely stay here again and recommend it to others looking for a reliable and welcoming place in North Houston.
Business_and_leisure Family_with_children
10/10
Exceptional
16 Nov 2025
Wendy
Friendly and courteous staff, thank you for the first excellent service!
Business Family
8/10
Excellent
08 Nov 2025
Maria
The staff was friendly and welcoming. The rooms were well appointed. Appreciated the nice lobby and very clean gym. Felt very safe and the convenience to the hospital was great. Loved the outside fireplace and gathering space. Comfortable bed.
10/10
Exceptional
04 Nov 2025
Robert
The hotel could use some love but the room was comfortable and the staff friendly!
Leisure Family
6/10
Pleasant
25 Oct 2025
Susan
Almost all carpets had stains and many furnishings looked very worn or damaged and in need of replacement. Outside garbage overflowing
10/10
Exceptional
25 Oct 2025
Teresa
Check in staff very nice
Leisure Family
8/10
Excellent
21 Sep 2025
FABIAN
Room was spacious. Bed was comfortable. Initial check in did not go well because room was not ready. Staff found us another room that was ready to check in.
Leisure Family
6/10
Pleasant
14 Aug 2025
Sara
Dirtiest Home2 Suite I’ve ever stayed at. Rest room was dirty! Hair all over towels and shower. Also found hair on the bed. Breakfast staff was not friendly at all.
Business Self
8/10
Excellent
03 Aug 2025
Jeffrey

Okay, firm beds limited breakfast

Good overall, beds were a little too firm. Breakfast was lacking with self service biscuit bar…would be better with a full breakfast
Friends_and_family Family
10/10
Exceptional
20 Jul 2025
Tawana
One of my fav hotel stays
Leisure Partner
8/10
Excellent
16 Jul 2025
Gabrielle
While personally, not the biggest dealbreaker, I had several moments where room required maintenance and multiple instances of roaches. All in all, a pleasant experience due to kind staff and nice overall facility.
Business
10/10
Exceptional
08 Jul 2025
Ashley
needed to stay close to the area and It fit my needs
Business Self
10/10
Exceptional
06 Jul 2025
Patrisha
I loved the spaciousness of the room. A/C was a little loud but overall enjoyed our stay.
Leisure Family
8/10
Excellent
26 Jun 2025
Valerie
Stayed for a week in the 1 bedroom with my family (including a kindergartener). The space and layout were great, with nice natural light in the living area. Fitness room was in good shape, with treadmill, elliptical, recumbent bike, and weights. There is a P.F. Chang's within walking distance, and this place is a bit quieter and nicer than some of the other suite type hotels nearby. My daughter loved the pool. Area seemed safe.
One caveat is that we came back the next week for just one night, booking directly through the hotel, and that room had quite a few broken things and a very loud AC. So not all rooms here are equally good.
Leisure Family_with_children
2/10
Poor
22 Jun 2025
Madelyn
I didn't like the customer service. The sanitation and the lack of hot water.
6/10
Pleasant
14 Jun 2025
Brenna
The bathrooms have been mostly updated but the rooms need some TLC. The beds are very old and the I wouldn’t get near the couch. For some reason the curtains are electric, and broken… so we had parking lot lights beaming in our room.
Room was spacious and had a nice work space and kitchen.
Business_and_leisure Partner
4/10
Poor
07 Jun 2025
Thomas
Good location, but it is very run down and needs a lot of updating.

Will not stay there again.
Leisure Family
4/10
Poor
02 Jun 2025
Carlos
I re quested a double bed room , and the hotel called and told me that you had overbooked them and they only had a room with a king bed and a sofa.
One member of my family woke up sore for sleeping in the sofa.
Who's fault was it I don't know.
I won't book that hotel again.
Friends_and_family Family
10/10
Exceptional
25 May 2025
Chiara
It was awesome the staff was so kind and my puppy even enjoyed his stay
Leisure Pet
10/10
Exceptional
05 May 2025
Nairobys
Staff were super friendly, helpful and it was clean. Will definitely recommend to anyone!
Business Family_with_children
10/10
Exceptional
01 May 2025
LaToya
Everything was great
8/10
Excellent
29 Apr 2025
Patricia
I liked all the amenities and overall cleanliness, but at the same time the sofa in my room had dirty spots on it and there were spots on the run between the beds. Although the bedspeads were both white in color, they didn't match. The cleaning crew didn't restock the shampoo. The lobby has great flow, but the couch needs refiburished as it's wore down to the foam. Due to the above mentioned, i couldn't give a score of a ten, but enjoyed all the amenities!
Business_and_leisure Family
8/10
Excellent
25 Apr 2025
Abraham Rais
It has everything for a 2 nitestay
2/10
Poor
16 Apr 2025
Ruben
Had a prepaid reservation. Hotel gave my reservation to another party. When I arrived near 11 pm they said they had secure a reservation at another hotel. However it was only one queen bed and a sofa bed I’m traveling with 4 adults. Had to secure my own room at a third hotel.
6/10
Pleasant
05 Apr 2025
Anthony
I liked that the property was close to restaurants. I did not like that there was a brown stain on the sheets that looked like old blood stain, that was really gross. Would not stay again.
4/10
Poor
29 Mar 2025
Kyle
So a previous stay in home 2 suites (3/25/25) I was kept up all night due to someone on the 2nd floor (my room was ground level) was playing human bowling until it either stopped or I was so tired I just fell asleep. So that was my first experience, then for this stay (3/26-3/28) I noticed the hot water in the shower was warm but not hot…probably 90°F-100°F, which normally I would’ve just not said anything and gone about my day & I honestly thought maybe it was just due to the hotel being at capacity & it was late & maybe the hot water was run out due to the fact that there were a lot of people there. But when I woke up in the morning (3/27) it still wasn’t hot. So I mentioned it to the staff thru a text message that they sent me asking about my stay. To Shelby’s credit, she immediately rectified the situation by getting me another room for my last night. Which I was grateful for. However, when I got everything moved over & got back from getting dinner, I walked in to my air conditioning units blower motor making a terrible high pitched noise. I’m a Senior HVAC Technician/Engineer, so I thought about grabbing my tools & just fixing the issue, but didn’t. So overall, the people at both locations were very helpful & accommodating, but I wasn’t quite able to relax or get the rest I needed. I will be returning back to the area next wk & will need somewhere to stay & I like this style of hotel. But I’m unsure that it will be worth it for the cost of the hotel unfortunately. Thanks
Business
8/10
Excellent
21 Mar 2025
Heather
The room was not bad, but we had no hot water in the shower and the phone in the room didn’t work. We were so tired after a long work day we decided it was not worth addressing the situation issues. Oh and well before 10 the housekeeper knocked on our door to ask if we were checking out. This was on our checkout morning. Don’t they have a list?
Business Partner
10/10
Exceptional
20 Mar 2025
jean

Comfortable Place

Nice, spacious, and clean hotel . Staff are friendly . Breakfast is ok.
Friends_and_family Family
8/10
Excellent
11 Mar 2025
Maria
No house keeping in 3 days
Friends_and_family Family
10/10
Exceptional
02 Mar 2025
Paula
Nice stay for my family after a day of baseball.
10/10
Exceptional
26 Feb 2025
Graciela
Staffers were very kind
Leisure Family
6/10
Pleasant
23 Feb 2025
Darmita
Yes, the staff were very nice building fairly clean however, there were cockroaches in the microwave and in the bathroom staff offered something off of the snack stand to accommodate us and the manager was supposed to meet with us and never did
Leisure Family
8/10
Excellent
15 Feb 2025
Carlos

Good hotel

Comfortable,clean and great service. My only gripe was the overly loud A/C unit in room 219, Made it hard to sleep.
Friends_and_family Family
6/10
Pleasant
02 Feb 2025
sarah

They overbooked the king suite and gave us queens.

We booked a king suite, and when we got there they gave us a room of 2 doubles/queens. We didn't realize until we opened the door, so we came back downstairs, and they were like \"Oh. Sorry. We're out of kings. They've been overbooking the kings lately.\"

That's definitely not a fitting excuse, but they not only weren't up front about it until we asked but the manager also tried to say \"It's so strange, because it's usually our queens running out.\" -- As if this was any better. That's fine, we made due without causing a hubbub, because what's the point when clearly they were so blase about customer service. They were nice enough - just don't expect to get what you pay for.
Friends_and_family Family
10/10
Exceptional
20 Jan 2025
Verified traveler
Nice short term stay with friendly staff and clean accomodations.
10/10
Exceptional
19 Jan 2025
Crystal
Front desk staff very professional, I alway book here when staying in Houston!
Business_and_leisure Friends
10/10
Exceptional
08 Jan 2025
Marco
Second time we stay at this hotel.. close to family house, perfect for us.. very confortable, clean and the even we stay during Christmas time the rate was considerably low considering is “high season”
Leisure Family_with_children
10/10
Exceptional
05 Jan 2025
Julio
Great services
6/10
Pleasant
03 Jan 2025
Yasuto
Hotel is constructing now.
6/10
Pleasant
20 Dec 2024
russell
The ac in my room was noisy every time it kicked start , and the desk chair has had its days, please get a new one
Business_and_leisure Family
10/10
Exceptional
17 Nov 2024
Roberto S.
Nice area
4/10
Poor
27 Oct 2024
LaKeitha
Shelby was extremely rude and I spoke with the manager at check out and he pretty much blew it off...
10/10
Exceptional
18 Oct 2024
Jessica
Very nice hotel. Will use this again in other cities if available
10/10
Exceptional
10 Oct 2024
Michael

Confortable Stay

It was a great place to stay, very conveniently close to various restaurants to eat.
Self
4/10
Poor
25 Sep 2024
Jaime
The breakfast in not very inviting,
Leisure Family
8/10
Excellent
17 Sep 2024
Tatiana
Location of property was nice and the cleanliness off the room was great.
Leisure Family_with_children
4/10
Poor
15 Sep 2024
Kelvin
Our room smelled really bad
Leisure Family_with_children
2/10
Poor
11 Sep 2024
Diego
5 Trucks was broken into at 9pm, including mine. Obviously the hotel wasn’t going to do anything or reimbursement, but the crazy part was it was parked in front of the hotel lobby. Literally can look right at my truck when you walk out. Never again.
Business Self
10/10
Exceptional
09 Sep 2024
Shatina

First time in Houston, great experience.

It was very nice and cozy. I felt like I was at home. Clean and organized and the staff were very friendly.
Partner
10/10
Exceptional
07 Sep 2024
Elienid
Comfortable, practical, and friendly stay, especially for those looking for more than just a typical hotel room. I would recommend it for business travelers, families, or anyone planning an extended stay in Houston.
Business Partner
10/10
Exceptional
31 Aug 2024
Carlos
Very nice staff and so much to do in the area . Had a wonderful experience overall
Leisure Family_with_children
8/10
Excellent
29 Aug 2024
Vitus Kennedy
The staff was courteous and good.
Leisure Family_with_children
10/10
Exceptional
28 Aug 2024
Adam
Pool is under construction
Someone had his truck broken into
Breakfast is decent and the room is awesome
Business Self
4/10
Poor
25 Aug 2024
Meredith
Pros: blackout curtains worked great

Cons: computers down at check in so it took over 10 minutes of just standing there to get checked in. When we got to our room, we opened the door and someone else was already occupying that room (suitcase open, curling iron on, shadow in the bathroom). Pretty scary. There was only one elevator working, the pool was closed for maintenance, they don’t heat anything for breakfast (but there is a microwave), side doors do not work with keycard, so you have to enter through the front.

Overall, I’d definitely search for a better place to stay.
Leisure Family_with_children
4/10
Poor
20 Aug 2024
Monike
Room smells bad, people smoking in that room
For sure. My kids could not sleep with allergies.
10/10
Exceptional
20 Aug 2024
Tina
Excellent!!
Leisure Family
10/10
Exceptional
29 Jul 2024
Maria
Good
Leisure Family_with_children
2/10
Poor
28 Jul 2024
Umair
They were overbooked although I have booking confirmation and they did not provide me room I selected. It was terrible two nights, we could not sleep well because I asked for two beds room and they provide one bed room also microwave was not working, shower gel shampoo conditioner all were empty.

Overall it's complete waste of many.
Leisure Family
6/10
Pleasant
19 Jul 2024
Jonelle
My stay was a few days after a hurricane hit Houston. Frankly, I had more amenities than most people in the area, for which I was grateful. It was close to where I needed to be, and would be ideal for people who need to be near the hospital.
Business Self
10/10
Exceptional
24 Jun 2024
monica
Halls and elevators were extremely warm no air
Leisure Family
10/10
Exceptional
23 Jun 2024
Zykarius
Had a great stay
Leisure Family_with_children
6/10
Pleasant
19 Jun 2024
Rosemarie
Staff professional and friendly. Paid for a four nights stay. Flight canceled due to two days of flooding in Florida. Advised hotel to propose stay to following week. They refused, lost that money, had to rebook and pay again. Trip was for medical reasons. Hotel rug needs cleaning. Had a bad smell. Room large and clean.
Business Self
8/10
Excellent
19 Jun 2024
Rosemarie
Staff very friendly and professional. Room clean and likable. However the carpet needs to be shampooed. There was an odor on it.
Leisure Self
10/10
Exceptional
12 Jun 2024
Gregory

Great stay for my Conference

The room was spacious and the location was idea for the conference I was attending. The breakfasts were better than the average hotel (they had both specal breakfast sandwiches and omelet bowls). Service was friendly and the room was clean.
Business
6/10
Pleasant
02 Jun 2024
Anthony
Cleaning products and room had a strong chemical smell. There was banging going on above us.. besides that - good stay!
Leisure Family
10/10
Exceptional
28 May 2024
Pedro

Very flexile to our needs.

After the storm we lost our AC at home had to wait a couple of days for installation but we decided to move to H2 suites to stay cool for a couple days they treat us very well. They extended us as the project extended
Friends_and_family Family
10/10
Exceptional
24 May 2024
James
It was fine.
10/10
Exceptional
23 May 2024
javier
The Staff Was Amazing The Room Was Big n Clean With Nice Bathtub The Hotel Lobby Was Roomy n Clean The Pool Was Nice n Clean Plus There Were Plenty Of Places Nearby To Eat n Go Shopping.
Partner
10/10
Exceptional
29 Apr 2024
Dabrianna
The staff was so nice and made us feel at home. true hospitality. I love the location, great food options nearby!
Leisure Friends
4/10
Poor
27 Apr 2024
Verified traveler

Disappointed

I’ve stayed in a few Home2 previously with little issues considering its budget and family-friendly accommodations. Willowbrook does not quite have a handle on how to handle noise complaints. The worst was for an entire week, we were awakened to children running back and forth over the length of our ceiling and loud thuds and drops overhead. When we complained we were told it would be handled and unfortunately the guests ignored any requests that may have been made. Furniture could use better deep cleaning. Housekeeping was friendly, but inconsistent. We stayed for a week and requested cleaning twice, one of which agreed to return for cleaning and didn’t.
10/10
Exceptional
23 Mar 2024
Wenona

We’ll be back!

Impressed with the hotel and staff. Very clean room and nice kitchen. Beds and sleeper sofa were not that comfortable but they were fine for one night. Great location…. Close to restaurants and shopping. Easy on/off freeway. We will stay here again.
Friends_and_family Family
10/10
Exceptional
17 Mar 2024
Verified traveler

If travelling with pet verify pet fee

The stay at hotel was great. The only thing i would warn others would be your incorrect information about the pet fee. Your website advertised it as $50 per pet. But when I checked in to the Home2 suites hotel they iformed me it was $100 pet fee.
Friends_and_family Family
10/10
Exceptional
10 Mar 2024
Juanita
The room we stayed in was nice and large. I will stay at this hotel again. My family will enjoy staying in other cities if all your hotels are like this.
8/10
Excellent
21 Feb 2024
Humberto
All good. Conveniently located
8/10
Excellent
30 Jan 2024
Thomas
Very good breakfast. Spacious room. I returned to this same location for another week.
Business Self
10/10
Exceptional
02 Jan 2024
Erick Francisco
Great for everything!
Leisure Family
10/10
Exceptional
30 Dec 2023
Verified traveler
Great place to stay. The only thing I could say was that the couch was not very clean and the toilet was not working. Overall it was ok
Friends_and_family Family
8/10
Excellent
24 Dec 2023
Monique
My go to spot. I usually stay by the airport so it's good to know it was just as theirs was. Location was safe, came with glasses,silverware, and dishes to reheat your food. Set up from extended stey.
Leisure Family
10/10
Exceptional
09 Dec 2023
Daniel
Very spacious room VERY QUIET all amenities easily accessible..
Business_and_leisure Family
10/10
Exceptional
26 Nov 2023
Judith
Everything I needed was there!
Leisure Self
10/10
Exceptional
05 Nov 2023
Anna
Hotel room was clean a beds were very comfortable!
10/10
Exceptional
29 Oct 2023
Verified traveler
Great service
Business_and_leisure Family
10/10
Exceptional
26 Oct 2023
Abe
Staff was wonderful. Outdoor area with fireplace for gatherings.
Leisure Family
4/10
Poor
20 Oct 2023
Anthony

Good not great

The hotel has lots of potential to be nice. Staff was very professional and nice, the only downside I had was beds were uncomfortable, pillows need to be replaced, there was no way to keep the ac unit on. Overall not terrible but could be better.

Location & surroundings

Home2 Suites by Hilton Houston Willowbrook
7815 Willow Chase Boulevard, Willowbrook, United States

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Home2 Suites by Hilton Houston Willowbrook

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