La Quinta Inn & Suites Willowbrook

6/10

Pleasant

21 Apr 2026

Robert

Decor/Furniture was outdated. Otherwise, fine.

Partner

4/10

Poor

21 Apr 2026

Juan F.Rafael

Noisy, old not remodel in a long time , dangerous, bath tubs no handles n no mats very slippery, lots of traffic in that street with motorcycles showing off all day n night , personal ok trying to do their best but not all of them some kind of rude!

Partner

10/10

Exceptional

20 Apr 2026

Pauline

Yes

10/10

Exceptional

19 Apr 2026

Felici a

Cleaning

Family_with_children

4/10

Poor

19 Apr 2026

Duana

Little translucent bugs

Partner

10/10

Exceptional

19 Apr 2026

reece jordan

Nice and easy access stayed here before and will stay again whenever i get the chance

Friends

8/10

Excellent

19 Apr 2026

LaTasha

None

2/10

Poor

19 Apr 2026

Alex

Phone stolen in breakfast area, front desk manager completely unhelpful

Partner

10/10

Exceptional

19 Apr 2026

Bradley

The room was clean and the hotel was conveniently located close to restaurants.

Friends_and_family Family

6/10

Pleasant

19 Apr 2026

Jacquelyn

This is a fine place if you need to stay for a single night before a cruise. I don't recommend staying longer than that given that airplanes fly directly overhead all day/into the night. Good breakfast.

Family

4/10

Poor

18 Apr 2026

Chrystal

The wifi was not working in my room. The phone also was not working for me to call the front desk. I walked to the front desk to ask for assistance with the wifi and the front desk person told me that that's the way it is sometimes and there was nothing he could do about it.

Self

6/10

Pleasant

18 Apr 2026

Stephanie

Staff

6/10

Pleasant

18 Apr 2026

Ghislain

Breakfast was basic and the pool closed.
Romm 200 king suze bed is ok but the location is not what you would expect for the price: over the main office, by the boulevard, ice machine in feont of the room door and the AC is really really noisy.

Partner

2/10

Poor

18 Apr 2026

Bernard

Waited almost 2 hours at airport for Shuttle and had to take a taxi to hotel.
Air conditioning unit was rattling/clanking and so loud could not sleep.
Nearby nightclub had loud noise, shouting, fighting and loud cars and motorcycles until very late at night

4/10

Poor

18 Apr 2026

Juan F.Rafael

Rooms ok but very noisy next to the hotel a bar with music till 4:00 am not safe the tub , no handles to get out n no mat , very slippery with the soap breakfast very limited on food n time ! The front desk very helpful tv not working , change the room , Alfredo n Nancy good attitude ! But Hard to select this hotel again ! Old hotel n not remodel in years probably !

Partner

8/10

Excellent

17 Apr 2026

Mandy

The location was perfect.

Family_with_children

10/10

Exceptional

17 Apr 2026

Vivian

Ms. Nancy and the others were GREAT!!!! Thank you for a great stay. The Stanley's

Family

10/10

Exceptional

17 Apr 2026

Vivian

Ms. Nancy at the Front Drsk was very helpful and nice. As well as the others. Thank you for a great stay!!!!

Family

10/10

Exceptional

17 Apr 2026

Christer

A nice little place tucked away not far from Miami Airport. I had a nice stay and experience.

Self

6/10

Pleasant

17 Apr 2026

Rebecca

Building was in poor condition.

8/10

Excellent

17 Apr 2026

Diana

Great communication through Expedia, the shuttle drivers were very friendly as well as the hotel staff. The room was pretty good compared to what I paid, and there is a convenient plaza next to the hotel with restaurant options, there is a nice pool too. However the breakfasts are so messy... This part needs improvment. And I never got internet in my room, only in the lobby, this was an issue as well.

Self

8/10

Excellent

17 Apr 2026

Zakkeem

Clean room cold ac

Self

10/10

Exceptional

16 Apr 2026

James

Breakfast was great

2/10

Poor

16 Apr 2026

Elena

Very used and dirty place.

Partner

10/10

Exceptional

16 Apr 2026

Judit

Was a short work related visit so didn’t have time to explore enough but location was good and price was very affordable

Self

4/10

Poor

16 Apr 2026

Megan

Outdated. Smelled weird. Furniture was ripped up. Bathroom tub was rusty, there was a leak either from bathroom or toilet. Didn't bother to check. It was just a 1-night stay. Never again.

Partner

6/10

Pleasant

16 Apr 2026

Marigoula

The breakfast was very basic with not many options available

Partner

10/10

Exceptional

16 Apr 2026

Teresa

Excellent for long layovers. Very clean and safe. Lots of variety for breakfast and great shuttle to airport crew

Partner

8/10

Excellent

16 Apr 2026

Lisa

Conveniently located near a number of restaurants

Partner

4/10

Poor

16 Apr 2026

Sam

Budget hotel so g

8/10

Excellent

15 Apr 2026

Rhonda

Air conditioner worked the temp being at 71 the room was freezing put it to 74 it just made it humid. Also the vents only went one way we couldn't control the flow of the air and I ended up with pneumonia

Family_with_children

8/10

Excellent

14 Apr 2026

Andres

There was AC and yes the parking was safe.

6/10

Pleasant

14 Apr 2026

Rosita

I found that it wasn't to clean the floors aere dirty. You would geta smell os urine by the bathroom.

Family_with_children

2/10

Poor

14 Apr 2026

lilibeth

Room cleanliness not maintained. Bedsheets cover very itchy ( my sons suffer for lots of insects bite , legs and back around 15 bites , refuses to use the bathroom and shower) dusty everywhere. Noises can be hear outside and upstairs.

Family_with_children

4/10

Poor

13 Apr 2026

CHUNHUA

Very few selections, the only protein is egg.

Family

10/10

Exceptional

13 Apr 2026

BRYANT

Nice Clean property exceeded my expectations for the type of Hotel it was. Great AM staff .....Staff after 3p I could live without....

Self

4/10

Poor

13 Apr 2026

Louise

I booked through Expedia and selected that we were 3 guests (2 adults & 1 teenage child). Upon arrival our room only had 1 bed as apparently it will allow you to book that for 3 guests and there were no other rooms available with 2 beds

8/10

Excellent

13 Apr 2026

Karen

Loved the room.
My main concern was I called for a pick up at the airport 1247. Did not get picked up till 1425.

Self

4/10

Poor

13 Apr 2026

Roger

The entire place was dirty and run down.

8/10

Excellent

12 Apr 2026

Brittany

Rooms were clean. Comfy beds. Unfortunately my sister got stuck in the bathroom because the door locked and jammed. Took awhile to get her out.

Family

4/10

Poor

12 Apr 2026

Melinda

Wouldn’t recommend.

10/10

Exceptional

12 Apr 2026

Teresa

There was a black man at the front desk when I checked in. He was really cool, calm and collected despite having tons of people waiting to check in. The housekeeper was very nice despite her not understanding English very well. I would stay here again, the people that work here are easy to get along with and when requesting anything, they just do it!!! No questions asked…

Partner

2/10

Poor

12 Apr 2026

Richard

Nothing good to say. Front desk was called a day before and they promised me a refrigerator for an extra fee. I agreed however they said they had no refrigerators! Room was noisy. They had one tissue in the container. Breakfast was the worst I had ever had! Loud, no seating available and after I waited 10 minutes for a person to check out no one came! Save yourself a headache and stay elsewhere!!!

Partner

8/10

Excellent

12 Apr 2026

Sharon

To crowded mainly. Went to McDonald’s because of no place to sit.

2/10

Poor

11 Apr 2026

dan

Horrible hotel. Terrible condition, staff super unhelpful, no amenities in room. A total dump. Would never stay here again.

Family_with_children

4/10

Poor

11 Apr 2026

Sheri

Rooms are outdated, rusty, smell musty and the parking lot is sketchy. Wouldn't stay here again.

Partner

8/10

Excellent

11 Apr 2026

LaShondra

The hotel was nice.

Family_with_children

10/10

Exceptional

11 Apr 2026

Kim

The hotel is surrounded by eateries and a few shops conveniently near a target seven minutes in a uber…

Friends_and_family Friends

6/10

Pleasant

11 Apr 2026

Marsha

Room is good. Staff wake us up at 7am for housekeeping? We are still sleeping. Check in area is too small to accommodate people checking in and out

Partner

4/10

Poor

09 Apr 2026

Robert

A/C was marginal and loud. Entry and bathroom doors stuck, not fitting the doorframes.. Was supposed to have free airport pickup , but not available.
Lots of better choices in the immediate area

Friends_and_family Family

8/10

Excellent

09 Apr 2026

April

Location of room with a map was not easy . They need resource personnel to help locate room took me 35 mins before I got assistance from security to show me area my room was located

6/10

Pleasant

09 Apr 2026

Manoj Kumar

Over all it was good

Family_with_children

10/10

Exceptional

09 Apr 2026

Blanca

Everything was great untill we found a roach on top of the furniture by the tv . But staff were friendly 👍 SUPER NICE.

Family

8/10

Excellent

08 Apr 2026

D Mark

Great property close to the airport; free shuttle. Nice breakfast. Really good outdoor pool area. Good value overall.

Friends_and_family Family

2/10

Poor

07 Apr 2026

Roberto

Terrible dirty hotel with a lot of humidity some old sheets I don't recommend this hotel nothing to do with what you see in the photos I had to look for another hotel

Family_with_children

4/10

Poor

07 Apr 2026

Binod

Rooms smell bed. Breakfast was a very limited selection of bread abs fruits-Poor. We could not sleep due to noise in the other rooms.

6/10

Pleasant

07 Apr 2026

claudia

Menu items ran out an hour before it ended. We asked for some items and they could not accomodate. Shuttle was a disaster. I inquired, was told to show up 10 mns before the departure. I did and was told that it hadalready left. No problem. Took an uber. My brother had a later departure. He went to lobby 30 mns before. Shuttle never showed. He asked and was told it was full and had already left...

Friends_and_family Family

2/10

Poor

07 Apr 2026

Daniel

I booked two rooms at this hotel, my bank declined the second charge for the second room because it thought it was a fraud. When I showed up, the hotel canceled the booking for the second room. Me and my family had to leave with no place to stay at 2:30 am in Miami. Hotels.com attempted to get me a refund from the hotel the next day but the hotel still refused.

Friends_and_family Family

2/10

Poor

06 Apr 2026

Hlonelikhaya

My toilet was clogged during my stay and the pictures oversold the hotel.

Friends

4/10

Poor

06 Apr 2026

Emily

Took 15 minutes for anyone to acknowledge us at the front desk. We paid for early check in, but once we got into the room we noticed hair and nails in the bed. The ceiling had cracked paint. We also saw 2 cockroaches during our 2 day visit. We will not be back.

Partner

8/10

Excellent

06 Apr 2026

Daniel

Said breakfast was till ten. Was in room at 9:00 totally clean up. McDonald to the rescue!

Partner

6/10

Pleasant

06 Apr 2026

Doreen

Room was comfortable

Partner

8/10

Excellent

06 Apr 2026

DEREK

There was only one ice maker

10/10

Exceptional

06 Apr 2026

Denise

Shuttle worked perfectly. The hotel was clean and we had no problem with any of the amenities. Staff was friendly and we would definitely stay here again.

Friends_and_family Friends

6/10

Pleasant

05 Apr 2026

Sarah

The room and bathroom smelled very musty and of mildew.

Family_with_children

8/10

Excellent

05 Apr 2026

Qaisar

Clean room , staff is good, breakfast very good , easy to find Airport shuttle , only need to change all the chairs look old and leather is broken….

Family_with_children

8/10

Excellent

05 Apr 2026

Alan

Very suitable for a quick overnight stay

Friends_and_family Family

10/10

Exceptional

04 Apr 2026

Lori

The pool had 4 lounge chairs and 1 of those was broken

Friends_and_family Friends

6/10

Pleasant

04 Apr 2026

Richard

Light by TV flickered so unable to use; no coffee in the room; airport shuttle needs to run later into the evening

Partner

10/10

Exceptional

04 Apr 2026

Kuo Shan

Great clean hotel and excellent staff

Partner

6/10

Pleasant

04 Apr 2026

anthony

Yes

6/10

Pleasant

04 Apr 2026

Avery

The brea

10/10

Exceptional

04 Apr 2026

Keisha

Clean, convenient and great staff

10/10

Exceptional

04 Apr 2026

Leslie

Clean roome and easy parking.

Family

8/10

Excellent

03 Apr 2026

Berenice

First I have to say, if you're looking for a quiet place, this hotel isn't it. When I booked this hotel, I didn't realize how close in proximity it was to the hotel. It was in the plane's flight path and it's all that you hear all day and night. Planes coming in. If you're a light sleeper or cannot deal with constant noise, then go elsewhere.

Other than that, the room was very nice and spacious. The sheets were clean and the AC was working way too well to keep the room cold.

Also I had a room some distance from the main office and as a single woman traveling without a vehicle didn't feel really safe to me walking across their parking lot to the rear part of the property.

Even though there was a few fast food restaurants nearby, there wasn't much of an option.

This hotel is great is you just need a place to crash as you're passing through.

The shuttle driver was nice and courteous. Took guests to the airport without any incidences.

To be honest, this hotel just wasn't for me. I don't plan to stay at the property again the next time I'm in Miami.

Self

10/10

Exceptional

03 Apr 2026

Jose

Para estadía cerca del aeropuerto relacion calidad / precio excelente

Family

6/10

Pleasant

03 Apr 2026

Daniel

Surrounding area was noisy with Trucks and HVAC units net door. Other breakfast area was packed. Very small area for a 3 building Hotel. But McDonald's next door for breakfast of champions.

Partner

8/10

Excellent

03 Apr 2026

George

No significant problems.

4/10

Poor

01 Apr 2026

Linda

Dirty room, WiFi didn’t work

10/10

Exceptional

31 Mar 2026

Michele

Great staff

Family_with_children

2/10

Poor

31 Mar 2026

Yojansy

I didn’t like it was not that clean

10/10

Exceptional

31 Mar 2026

Michele

Nancy st the front desk is amazing. Her level of customer support will definitely have us back to this hotel again.

Family_with_children

8/10

Excellent

31 Mar 2026

Stephen

Very comfortable. Park right in front.

Self

8/10

Excellent

30 Mar 2026

Chalena

The room was clean, bed comfortable. Good for pre cruise stay.

6/10

Pleasant

30 Mar 2026

Andre

The room could've been a lot cleaner. Lot's of dust on surfaces, sewer smell coming from the bathtub, peeling lacquer on furniture. Signs of recent renovation done poorly.

Family_with_children

4/10

Poor

29 Mar 2026

David

Very run down motel. Kind staff but the place is substandard.

8/10

Excellent

29 Mar 2026

Sarah

Everything was fine. Definitely matches the price you pay.

Family_with_children

2/10

Poor

28 Mar 2026

Scott

The good: The staff was friendly and accommodating. The pool was mediocre but we expected that from the photos. We arrived several hours before check-in and as we were just staying to catch an early morning flight the next day, didn’t have other plans. They let us use the pool and stored our luggage until check-in.

The bad: It is close to the airport and the planes landing are very loud. There is also lots of noise from the road and other rooms. Could have been timing (Spring Break) but other residents had people in and out all night partying and we had several knocks on both the door and window throughout the night. They did not have additional pillows, the mattress felt worn in and past its lifespan, and luggage storage is in an unsecured snack/toiletry store off the reception area. We nicked named it the “La Can’t Sleep.” Consider this a motel when comparing accommodations. Overall in my top 3 worst nights stay at a hotel.

Family_with_children

10/10

Exceptional

28 Mar 2026

Marialice

The breakfast is literally contemporary one…no hope for more. The staff amazing, very knowledgeable and friendly also helpful to customers needs! I can come back!

Friends

4/10

Poor

27 Mar 2026

George

Room was clean but furniture needs update. Left standing at airport shuttle bus drove past twice without stopping. Waited over 1 and half hours, ended up paying for a taxi. Out side room was a ice machine the noise was terrible through the night. Very noisy from main road trafic. Breakfast very poor very overcrowded. Some cereal bread and pastries. No coffee or tea after breakfast which is cleared very promptly at 9am.

Partner

8/10

Excellent

27 Mar 2026

Gloria

Better breakfast than a horrible LaQuinta in Albuquerque and the accommodations were very nice. But the 'call us for airport pickup' is lacking. We waited nearly an hour for your 'service' and other hotels had come by 3-4 times while we waited. Will choose another place next time.

Partner

8/10

Excellent

27 Mar 2026

Mary

Decent breakfast. A little noisy at night.

Family

10/10

Exceptional

27 Mar 2026

JANE

The airport shuttle was prompt. Breakfast was good. Great price for a night stay prior to a cruise.

10/10

Exceptional

27 Mar 2026

Connie

Professional and friendly staff, the bedroom was clean, parking was no problem.

Family

6/10

Pleasant

26 Mar 2026

Dylan

Average

Partner

8/10

Excellent

26 Mar 2026

DEONA W

The AC was very cold.

Partner

8/10

Excellent

26 Mar 2026

Judith

There was no rubber safety bath mat for tub and my friend almost fell. Highly recommend they be available. A little mmore selection of breakfast items might be a suggestion

Friends

6/10

Pleasant

26 Mar 2026

Donald

Simple breakfast faire .. cereal, bagels etc .
The room was in fair condition. The ceiling paint was peeling as well as the bathroom. No exhaust fans .

Situated right in the middle of McDonalds and Wendy’s . The parking lots open on both sides so it was a busy place all night. Very close to the airport. Planes coming in at all hours so not a place where you get much sleep

Partner

10/10

Exceptional

26 Mar 2026

Sandra

All wonderful

Friends

2/10

Poor

25 Mar 2026

Tanisha

No fridge or microwave. Have to go to lobby to use microwave. You can hear people outside pulling luggage and every time the close a door in next room or the door coming in and out. The doors are heavy and hard to close. The doors make alot of noise. Nice worker has a bob and a little older. I didn’t get her name. There is a Wendy’s next door and Dennys next door as well. That was a plus.

Family_with_children