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Extended Stay America Houston Willowbrook Hwy 249
Houston - TX · United States
16939 Tomball PkwyView location
7.6/10Very good582 Reviews
Cleanliness7.6/10 7.6
Service7.8/10 7.8
Comfort7.6/10 7.6
Condition7.4/10 7.4
Location7.8/10 7.8
Neighborhood7.8/10 7.8
Quality8.0/10 8.0
Value9.0/10 9.0
Amenities7.0/10 7.0
See all ratings- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Extended Stay America Houston Willowbrook Hwy 249
Enjoy a comfortable stay at the Extended Stay America Select Suites - Houston - Willowbrook - HWY 249, conveniently located in Houston's Willowbrook area, just a short drive from Willowbrook Mall and Houston Methodist Willowbrook Hospital.
This hotel offers 104 guestrooms equipped with kitchens, complete with full-sized refrigerators/freezers, stovetops, and microwaves. Connect with complimentary Wi-Fi and unwind with the 32-inch flat-screen TV offering cable programming. Additional conveniences include laundry facilities, luggage storage, and a safe deposit box at the front desk. Free self-parking is also available.
Champions Golf Club and Sam Houston Race Park are a short distance away. The nearest airport is George Bush Intercontinental Airport (IAH).
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Located in Houston (Willowbrook), Extended Stay America Suites - Houston - Willowbrook - HWY 249 is within a 5-minute drive of Willowbrook Mall and Houston Methodist Willowbrook Hospital. This hotel is 4 mi (6.4 km) from Sam Houston Race Park and 4.6 mi (7.5 km) from Vintage Park.
Make yourself at home in one of the 104 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Professional property host/manager
Pets allowed
Only dogs and cats are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
-
You need to know
- Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
-
Minimal age
18
-
Optional fees
- Housekeeping fee: USD 10 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Mountasia Houston
0.7 km / 0.4 mi
Willowbrook Mall
0.8 km / 0.5 mi
Stone Moves Indoor Rock Climbing
2.3 km / 1.5 mi
Houston Methodist Willowbrook Hospital
2.5 km / 1.5 mi
Aerodrome
2.5 km / 1.6 mi
Bowlero Willowbrook
4.1 km / 2.6 mi
Sam Houston Race Park
4.4 km / 2.7 mi
Mandolin Gardens Park
4.9 km / 3 mi
Matzke Park
5.5 km / 3.4 mi
Alliance Medical Center
5.6 km / 3.5 mi
Kickerillo-Mischer Preserve
5.9 km / 3.6 mi
St. Luke's Hospital At The Vintage
6.1 km / 3.8 mi
100 Acre Wood Preserve
6.7 km / 4.2 mi
New Medical Horizons II
7.2 km / 4.5 mi
Cypress Fairbanks Medical Center
7.2 km / 4.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 104
- hotel
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Room serviceExtra charge
- Laundry service
- Smoke detector
- Hotel safe
Show 11 more facilities & services
- Lift access
- Luggage room
- Bar
- Restaurant
- Game roomExtra charge
- SaunaExtra charge
- Spa centreExtra charge
- Breakfast
- Continental breakfast
- Non-smoking establishment
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityExtended Stay America Houston Willowbrook Hwy 249
STUDIO KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO TWO DOUBLE BEDS NON SMOKINGSTUDIO • TWO DOUBLE BEDS NON SMOKINGSTU.2D-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO DOUBLE BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityExtended Stay America Houston Willowbrook Hwy 249
STUDIO TWO DOUBLE BEDS NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO DOUBLE BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: STU.2D-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO TWO DOUBLE BEDSSTUDIO • TWO DOUBLE BEDSSTU.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityExtended Stay America Houston Willowbrook Hwy 249
STUDIO TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: STU.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityExtended Stay America Houston Willowbrook Hwy 249
SUITE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO KING BED NON SMOKINGSTUDIO • KING BED NON SMOKINGSTU.KG-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityExtended Stay America Houston Willowbrook Hwy 249
STUDIO KING BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityExtended Stay America Houston Willowbrook Hwy 249
STUDIO QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size BedSTU.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityExtended Stay America Houston Willowbrook Hwy 249
STUDIO Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO QUEEN BED NON SMOKINGSTUDIO • QUEEN BED NON SMOKINGSTU.NM-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityExtended Stay America Houston Willowbrook Hwy 249
STUDIO QUEEN BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: STU.NM-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Extended Stay America Houston Willowbrook Hwy 249
100
reviews shown
John
Front Desk was very kind and helpful. Definitely would stay again!
inga
Nice staff clean rooms cool air conditioning and plenty shops near
Travaras
Nice side of town and in the vicinity of alot of places to eat and to enjoy your time
David
The hotel was nice it smelled good and the bed was soft great stay for the price would stay here again
Harold
My room smelled terrible. I got there late in the evening, otherwise I would have asked for a different room or changed hotels.
Ahmad
That was the dirtiest inn I’ve ever seen. The first room was full of debris, dust and ROACHes on the floor and stinky. I didn’t accept the room and they changed it to another room but it was still stinking and there was some dust and debris on the floor but we didn’t have any other choice. It Is NOT BREAKFAST INCLUDED! The notorious fact is that they leave phony comments and rates with fake accounts with many same Indian names!!! Their rate was 7.6 but it must be 0. DO NOT BELIEVE that
Haroon
This is the worst experience. The rooms smells like bbq, no front desk personnel available. Never again.
Melissa
Nope. Smellled bad. Night staff was sweet and helpful. Overnight and morning staff were not so much.
Dusan
The hotel smells bad. The front desk doesn’t open until 9:00 AM, and there is no breakfast available, even though breakfast was listed when I made the reservation.
Jennifer
Horrible!!!! Roaches, alcohol bottles, it was awful
Domanick
Cool place for extended stays
Quang
There is absolutely nothing in the room. No shampoo, no conditioner, no bath gel. Only a thin bar of soap. It has a kitchen but has no utensils, no cups, no bowls, nothing. It is absolutely a room that is un-sanitized. It should be put out of business.
Chad
Very slow check-in process has front staff didn’t know how to check me in. Then my card didn’t work the next day
AJOK
Staff
Albert
Everything was great !!
Sharetha
Yes
Diane
Killed 2 roaches and squished numerous fleas. Floor was sticky. No breakfast, as indicated on the website. No ice machine, they said to use the ice trays in the freezer. Fully stocked kitchens required a purchase of the \"fully stocked\" part of it. Thought it was going to be a great fit while welcoming another grandchild, but NOPE!!
Albert
Great
Albert
It was great experience
Albert
Everything was exceptional
Albert
The stay was great!!
vanessa
Great
Shalyla
I have never stayed anywhere and the staff has been this nice the manager Amy was very professional and extremely nice and helpful and so were the other staff they made us feel very welcomed and I appreciate
Brandon
Claimed they had breakfast very disappointed
Joseph
When I arrived, I notice a stinch that was not so pleasant and when I entered my room I saw a roach in my room, and when I was about to fall asleep the same roach went into my but
Roberta
Room was clean but it really needs updating and new appliances. Also I was under the impression it had all the utensils stocked there which was not the case.
Staff was very friendly
Staff was very friendly
Christopher
Just ok,
DeAmbrosia
Great
Perla
👍
Tameshia
Staff was courteous and check in was easy. Room could have been cleaned better.
Shenita
Great
Shenita
Me and fiancé enjoyed our lil getaway and will be back soon
Jacinto
Place smells bad , staff could use improvement!
Crystal
Clean rooms , friendly staff
Crystal
Very clean and pleasant staff very helpful
Edsel
The room smelled like they swept it with pee in some areas. The 500 number number you are suppossed to call is never answered. The fact it doesn't have front desk all time is terrible. Staying away from it as much as I can.
Saul
No me hospedé y me están cobrando
Jacqueline
My last post was made under a FALSE assumption. The two ladies at the front who i spoke so kindly about ended up being more fake than a 3 dollar bill! 2 faced and all! DONT FALL FOR THE FAKE SMILES AND FAKE CONCERN!
Jacqueline
NO COMPLAINTS
Jacqueline
first and foremost, the two ladies at the desk Amy and Lourdes are the most phenomenal women working here. They have been so understanding, patient, caring, respectful and just overall have provided the BEST customer service EVER! I have absolutely NO complaints about staying at this hotel with my two boys.
Sara
DO NOT STAY HERE! DON’T DO IT!!! By far the dirtiest place I’ve ever been to. Did not feel safe staying. I left immediately!!
Rosia
Great
Rosia
Safe walkable
Deborah
The room fit my needs. It could use grab bars, since I am a senior. The only complaint I have is that you need a regular pest terminator. I saw two small roaches during my stay. Same thing with your property in Fort Lauderdale. I only saw one that time three weeks ago.
Aaron
Great manager
Wadley
It was good just for the night
Deonsha
UNACCEPTABLE
Booked online and paid only to show up and they have the lobby closed early and no one to come check in despite having after hour call lines. No one was available. Completely unacceptable and will never boom with extended stay in life.
Aaron
Great people keep up the great hard work
Kourtney
Everything a peace of mind
Aaron
Staff and manger go above and beyond
Aaron
The whole staff will go above and beyond
Kourtney
Love the living staybl
Ricardo
somebody break in my truck break off my windows
Tonya
The manager in the office is bery unprofessional and very messy she called the police for no reason and then apologies after the fact refund our money then tried to reverse it and couldn't messed everything up and she been trying to charge my card everyday so i think she got my card info because i booked on Expedia so now i have to get a new card she copied my credit card information
Aaron
Great place to rest, great place to make temp home
Aaron
Any problems or issue Amy always takes care of us every time. This place over all has been wonderful with us.
AJOK
Safe
Regina
The staff was so friendly and they really keep everything clean!!! I have been to so many places where they cant even get the basic cleaning down, but not this place! They really make you feel welcomed definitely will stay again!
AMANDA
Staff was nice and accommodating. Great place if traveling with pet.
Shatayia
Loved it
Taniesheanna
Poor service was waiting two to get checked in
Pamela
This hotel met all my needs.
Pamela
This hotel had everything I needed.
winston
I was here for a month an they wouldn’t clean the room even once
Rosemary
Lovely location. Access to rhe mall and some many dining options around. The hotel staff were very friendly. Definitely worth my money
jovanda
;)
jovanda
I loved sia he was soooo nice and friendly
Rosemary
Nice location to shopping and food. The staff were very welcoming! I\"ll stay here definitely again!
Armando
Todo bien y de acuerdo al poco presupuesto obtienes lo q pagas.
Muy bien
Muy bien
Tijuana
Trucker stop
Sunderamurthy
So bad
Hari Krishna
not a good one as per my experience
Hershel
AAA for the price don't expect amenities but clean room
JaNyi
It was clean , quiet and secured.
Nakita
Room was very hot! Air did not want to work
Terri
There was s lot of homeless and people sleeping in cars. Busted cars wotb broken windows ect
Hildarlen
Terrible property, they charge you a pet fee of $25 each, a strong smell of cigarettes and marijuana throughout the property and in its outside areas, I booked a non-smoking room and inside the room the smell of cigarettes was horrible in the rooms. sheets and towels, plus cockroaches all over the room, don't book here if you don't want to have a bad time
Deborah
Security is on point!
I always stay here when I'm in Houston. Last evening, I ran to my car and realized I had forgotten my room key, so I propped the door and within 30seconds a very loud alarm and a flashing light went off! You cannot prop the doors here and that is an incredible safety measure I didn't even know existed here. Just one more reason this hotel is great!
Sharon
It was a nice place to stay and had a good size refrigerator for extended stay.
Timothy
The property had no power when i arrived and did not know when the power would be restored.
AHMED
Dirty , non smoking rooms smell so bad I had to ask to change the room twice because it smells weed ! Not a family friendly hotel
James R.
old Army barracks
smelled really old, no ice machine, bed was really hard
Charles
Stained and dirty linens. Very noisy. Neighboring room had 4 dogs. No real oversight of facility.
Rebecca
I needed a hotel since I lost power and couldn’t stand the heat anymore. The hotel is older and can use some improvements, but my room was clean and had all the essentials. And most importantly cold AC. Overall, I wouldn’t pick it for a luxury vacation, but it was safe and clean and just what I needed. Plus, dog friendly with plenty of grass around the property.
Deborah
Always happy here!
We have stayed here so many times it feels like home. Always clean and quiet and good coffee in the morning! The staff is always so friendly and welcoming. Right on the interstate and toll road….
sammie
Check-in was easy and fast. Room was average and clean. But you can hear people talking and walking all night long. Feel like I was at a basketball game and my team was losing.
Christian
The staff is very accommodating and helpful. Particularly Esmeralda and Diana and I love the breakfast in the morning especially the oatmeal and the chocolate muffins. Oh boy are they great!! — Christian (CJ)
Shaniqua
I arrived and checked in. I was given the key to a room that was filled nearly to the ceiling with either supplies or someone’s belongings. The man at the reception counter assisted in looking for a replacement room. I was told to follow him and when we arrived the room was locked and he couldn’t get in. Then he proceeded to look for a third room but this time checked on his own. At this point I was pretty tired and was checking in close to 10pm so that’s why I didn’t leave. The carpet had blood stains and there was at lease 1 roach. The towels were dingy as well. I know that housekeeping cleaned the room, made the bed, and took out the trash but beyond that this was the most dissatisfying experience I have ever had at a hotel in my life. I did also tell the property my experience before leaving.
Tariq
I had to wait for ten minutes before the receptionist opened the front door. On Expedia, it said that there is free breakfast but there was no breakfast.
Deborah
Another great stay!
We always enjoy staying here! The staff is friendly and the hotel is clean and so quiet. This is, however, our second stay with no morning coffee in the lobby as advertised, but we will continue to stay here. Very affordable and safe.
Patrick
Roaches
Deborah
Our Go- To Place in Houston!
This hotel is always a great, affordable place to stay! It's safe, clean, affordable, quiet and close to 249 and the Beltway with Willowbrook Mall around the corner and many great restaurants!
Hershel
Probably the nicest extended stay I've stayed in and I've stayed at many
Letaeciah
Great
Ali
I liked the rooms , ac and the staff that checked us in but on my way out when I was about to ask a question the Hispanic lady at the front yelled at me saying to wait a min she’s busy , so I walked out. She don’t need to working there if she can’t handle 1 questions with 1 other person in line.
Hannia
The girl in reception she is respectful, I forgot my bag in there and she take care and she call to us ..with great integrity....She is good element for the company great future. Responsible.
Thanks
Thanks
James
Staff was very friendly the property around it did not feel inviting or safe
Verified traveler
The place needs some air fresheners inside the rooms and also the place is too muggy and humid on the inside. My allergies started to act up when i got in the room
Deborah
Great Place! Great Price!
I have stayed here multiple times and always have a great experience! The place is always very clean and comfortable, good coffee and breakfast on the go! Quiet in the evenings and through the night! Security is great and the staff is always on top of things and always very courteous! A very convenient spot too, with restaurants within walking distance and a big convenience store! I can't believe I get such a great hotel at such a great price!!!
Luis
coffee and cookies
is not breakfast
Location & surroundings
Extended Stay America Houston Willowbrook Hwy 249
16939 Tomball Pkwy, Houston (tx), United States
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Extended Stay America Houston Willowbrook Hwy 249
29 hotel photos
