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Americas Best Value Inn Houston Willowbrook

Houston - TX · United States

18805 State Highway 249View location

8.6/10Excellent294 Reviews
Cleanliness8.8/108.8
Service8.4/108.4
Comfort8.6/108.6
Condition8.8/108.8
Neighborhood8.4/108.4
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Americas Best Value Inn Houston Willowbrook

The Americas Best Value Inn Houston-Willowbrook offers a convenient location on State Highway 249, minutes from Beltway 8, providing easy access to Houston's attractions, including Mercer Botanic Gardens, the Downtown Aquarium, the Houston Zoo, Minute Maid Park, and NRG Park Stadium.

Start your day with a complimentary continental breakfast before exploring the city's unique blend of international flair and Southern charm.

Guest rooms feature amenities such as high-speed Wi-Fi, a 43-inch flat-panel cable TV with HBO, ESPN, and Showtime, a microwave, mini-refrigerator, hairdryer, iron and ironing board, and a desk with a lamp.

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When you stay at Americas Best Value Inn Houston Willowbrook in Houston, you'll be in the business district, within a 15-minute walk of Bowlero Willowbrook and Houston Methodist Willowbrook Hospital. This hotel is 16.4 mi (26.3 km) from Houston Premium Outlets and 0.9 mi (1.5 km) from Aerodrome.

Make yourself at home in one of the 37 individually furnished guestrooms, featuring microwaves and minibars. Wired and wireless internet access is complimentary, while 43-inch LED televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include phones, as well as desks and coffee/tea makers. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Parking height restrictions apply Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Parking height restrictions apply.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, mobile payments, and cash
    • Mobile payment options include: Apple Pay and Samsung Pay
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Bowlero Willowbrook 1 km / 0.6 mi
Houston Methodist Willowbrook Hospital 1.1 km / 0.7 mi
Aerodrome 1.3 km / 0.8 mi
Mandolin Gardens Park 1.6 km / 1 mi
Matzke Park 2.4 km / 1.5 mi
Willowbrook Mall 2.6 km / 1.6 mi
HP Campus 2.8 km / 1.7 mi
100 Acre Wood Preserve 2.8 km / 1.8 mi
Stone Moves Indoor Rock Climbing 3 km / 1.9 mi
St. Luke's Hospital At The Vintage 3.3 km / 2 mi
Mountasia Houston 3.4 km / 2.1 mi
Kickerillo-Mischer Preserve 3.7 km / 2.3 mi
Vintage Park 3.9 km / 2.4 mi
UT MD Anderson Cancer Center 4.8 km / 3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 37
  • Number of floors (main building): 2
  • Double rooms: 14
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Airport
  • Wheelchair-accessible
  • Car parkExtra charge
Show 30 more facilities & services
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-out
  • Wi-fiExtra charge
  • Room serviceExtra charge
  • Laundry service
  • LaunderetteExtra charge
  • Babysitting serviceExtra charge
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • ShopExtra charge
  • Concierge
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Smoking areaExtra charge
  • Business centre
  • TV lounge
  • Game roomExtra charge
  • Breakfast
  • Deposit on arrival
  • Early Check-in
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Americas Best Value Inn Houston Willowbrook

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 26 m²DBL.KG-8
    DOUBLE KING SIZE BEDPhoto unavailable1 photo

    Americas Best Value Inn Houston Willowbrook

    DOUBLE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-8

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Americas Best Value Inn Houston Willowbrook

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Americas Best Value Inn Houston Willowbrook

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Americas Best Value Inn Houston Willowbrook

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 26 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable1 photo

    Americas Best Value Inn Houston Willowbrook

    DOUBLE KING BED NON SMOKING

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Americas Best Value Inn Houston Willowbrook

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Americas Best Value Inn Houston Willowbrook

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED SMOKINGDOUBLE • KING BED SMOKINGDBL.KG-JK

    Photos are not available for this room type.

    Americas Best Value Inn Houston Willowbrook

    DOUBLE KING BED SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Americas Best Value Inn Houston Willowbrook

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SMOKINGQUADRUPLE • SMOKINGQUA.JK

    Photos are not available for this room type.

    Americas Best Value Inn Houston Willowbrook

    QUADRUPLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Americas Best Value Inn Houston Willowbrook

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH KITCHENETTEDOUBLE • WITH KITCHENETTE • 26 m²DBL.KT-3
    DOUBLE WITH KITCHENETTEPhoto unavailable1 photo

    Americas Best Value Inn Houston Willowbrook

    DOUBLE WITH KITCHENETTE

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KT-3

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKING • 26 m²DBL.2Q-NM
    DOUBLE TWO QUEEN BEDS NON SMOKINGPhoto unavailable1 photo

    Americas Best Value Inn Houston Willowbrook

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 26 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable1 photo

    Americas Best Value Inn Houston Willowbrook

    DOUBLE Accessible KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED SMOKINGQUADRUPLE • QUEEN BED SMOKINGQUA.QN-JK

    Photos are not available for this room type.

    Americas Best Value Inn Houston Willowbrook

    QUADRUPLE QUEEN BED SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Two Queen BedsQUADRUPLE • Accessible-Two Queen BedsQUA.H6-2Q

    Photos are not available for this room type.

    Americas Best Value Inn Houston Willowbrook

    QUADRUPLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Americas Best Value Inn Houston Willowbrook

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 26 m²DBL.2Q-6
    DOUBLE TWO QUEEN BEDSPhoto unavailable1 photo

    Americas Best Value Inn Houston Willowbrook

    DOUBLE TWO QUEEN BEDS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-6

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Americas Best Value Inn Houston Willowbrook

8.6
Excellent
294 Reviews
Cleanliness
8.8 /10
Service
8.4 /10
Comfort
8.6 /10
Condition
8.8 /10
Neighborhood
8.4 /10
Amenities
8.4 /10
75 reviews shown
10/10
Exceptional
11 Jul 2026
Gregory
I was pleasantly surprised with how well kept this property is. I highly recommend it. I renewed several times because it was very comfortable. My room had a comfortable work Desk with a solid rocking type Desk chair. Also included was a nice sofa and a very comfortable bed. carpet on the floor, fast and secure Internet. The staff was great. I’m very pleased. I definitely plan to go back when I’m in the Houston area.
FYI, should anyone see a negative review from me about this property it was an error. The negative review was only meant to apply to the mariner motel in Galveston Texas. Not to this property America’s best Inn on Highway 249.
Self
10/10
Exceptional
05 Jul 2026
joshua
Room was clean, motif was colorful.
Self
2/10
Poor
29 Apr 2026
Brenda
One of the gentlemen didn’t even understand or really knew how to speak English so when you talk to him, you couldn’t understand and he couldn’t understand you double check your sheets before you get in the bed because mine had old blood stains and old urine stains on them
10/10
Exceptional
24 Apr 2026
Jhonny
Nice place
10/10
Exceptional
10 Apr 2026
Teressa
Safe
Clean
New only 8 years old
Simple yet very comfortable place
10/10
Exceptional
08 Apr 2026
Teressa
Safe
Clean
Comfortable
Easy check in
Has a fridge if free breakfast is your thing just bring your own.
I always stay here and it is less than 10 years old and very well kept
10/10
Exceptional
19 Mar 2026
Jerry
Immaculate and comfortable
Self
10/10
Exceptional
05 Mar 2026
Teressa Ninetia
Clean Safe and fairly new like 7 of 8 years. If you need an inexpensive option this will work. Also the staff is right there and nothing gets in or out without them seeing it
10/10
Exceptional
15 Feb 2026
Queyonce
Nice and clean !
10/10
Exceptional
04 Feb 2026
Maricela
Excelet service
10/10
Exceptional
03 Feb 2026
teddy
Clean, friendly staff? Easy access, quiet
8/10
Excellent
02 Dec 2025
Angelo
Clean room. \"Breakfast\" was a joke.
10/10
Exceptional
09 Nov 2025
Jesse
Friendly staff, clean rooms
Worked with me on my request for downstairs room
Good experience
Business Self
10/10
Exceptional
14 Oct 2025
Cornie
Quick check in and good location
10/10
Exceptional
24 Sep 2025
Kelly
The staff is incredibly friendly and acomadating.
Business_and_leisure Self
10/10
Exceptional
15 Sep 2025
Kelly
Easy checkin curteous staff
Business_and_leisure Self
10/10
Exceptional
14 Sep 2025
Lamont
Had a problem with another hotel. Got my wife and I a nice room here with no problem
Partner
10/10
Exceptional
03 Sep 2025
Kelly
Easy check in quite place and clean
10/10
Exceptional
02 Sep 2025
Nathan
Great place and bathroom was really spacious
Leisure Partner
10/10
Exceptional
30 Aug 2025
Kelly
Awesome staff and ez checkin
Business_and_leisure Self
10/10
Exceptional
28 Aug 2025
William
Always fabulous !! Great prices, great rooms and great staff.
Business Self
10/10
Exceptional
22 Aug 2025
Makitha
I love ❤️ it and will come back soon very nice and clean
Business_and_leisure Family_with_children
10/10
Exceptional
05 Jul 2025
Kelly
Easy check in, friendly front desk clerk clean room and soft towels
Leisure Family
10/10
Exceptional
18 May 2025
Stephen
No issues whatsoever during my stay. I would stay here again in the future!
6/10
Pleasant
10 Apr 2025
Laurie
I asked for a room downstairs he said yes he had one until he handed me a key for a room upstairs. And then he said he didn’t have any after I paid and no refund. That was not nice.
Business
6/10
Pleasant
11 Mar 2025
Eliana
I’ve stayed at property before and everything had been nice and clean. This will be the last time, I ended up in a smoking room but was to exhausted to go and switch it since I arrived late at night. Bedsheets and pillows had stains and floor was not clean. It could be possible that these issues were due to it being a smoking room but still, did not enjoy my stay as I had previous occasions.
Leisure Self
8/10
Excellent
27 Jan 2025
Eliana
Great stay for the price!
Leisure Self
8/10
Excellent
31 Dec 2024
Eliana
Great room for price!
Leisure Self
10/10
Exceptional
18 Dec 2024
William
Alway a great stay.
Business Self
6/10
Pleasant
08 Aug 2024
Hau
Ok
10/10
Exceptional
03 Aug 2024
Carlos
The cleanest inn I have stayed at in 10 years. A nice and straight forward stay.
Leisure Partner
8/10
Excellent
19 Feb 2024
Anna

Doubtful that I will use again.

There is no elevator. The key didn't work and I had to go back downstairs to get it remade. Even though my room was non-smoking, people were standing on the balcony smoking and the smell was in my room. Breakfast was nothing more than pastries and a few pieces of fruit. The room was clean and I was only there for 1 night. When I went to checkout, no one ever came so I put the key through the slot and left.
Partner
10/10
Exceptional
17 Oct 2023
William

Good hotel nice people

Great hotel nice people stayed last night
Business
10/10
Exceptional
13 Aug 2023
William
The people at the front desk are awesome. I.ended up having to stay longer than planned. Very nice and clean rooms, safe and in a good area. Will be using this hotel again and highly recomend it !!
Business Self
10/10
Exceptional
20 Jul 2023
chaka
Great stay
2/10
Poor
11 May 2023
Keyona
Well I checked in my room and went back to wrk. When I went in there the floors had all type of stains, it smelled bad, Don't look like they clean the tables down because I seen cup stains. I was expecting it to look better then that based off the reviews
Leisure Self
10/10
Exceptional
07 May 2023
spencer

Quick bed

Our apartment flooded so thank you for housing us
Friends_and_family Friends
10/10
Exceptional
12 Apr 2023
Kate
The staff was extremely friendly and efficient. I was able to check into my room early thanks to their help. The room was furnished nicely and was quite comfortable. I would recommend to other travelers.
Leisure Self
10/10
Exceptional
02 Apr 2023
Laporsha
Very nice and clean
Leisure Partner
10/10
Exceptional
23 Mar 2023
Agbai
The hotel is located in a fairly serene environment with easy access to plenty of resturants and shops nearby. I quite liked that my room was spacious and impeccably clean, with modern decor and comfortable furnishing that made me feel right at home.

They allowed me check out late at no extra cost which I thought was cool. I would highly recommend.
Leisure Partner
10/10
Exceptional
20 Mar 2023
David
Everything and the check in & out service was fast
Leisure Partner
10/10
Exceptional
02 Feb 2023
sharnee
My stay was excellent! Fast and easy check in. Cleanliness around the property was phenomenal I will be back.
Leisure Partner
10/10
Exceptional
14 Jan 2023
Bria
Great place to stay during my short trip!
Business Self
8/10
Excellent
12 Dec 2022
Latrell
Not enough parking spots that’s about it
Leisure Self
10/10
Exceptional
03 Oct 2022
Diamondlife
Your other guests should refrain from standing outside of the guest room making noise by the window. Next time I would like to get a room further away from the hotels residents. Overall a great place to stay. I'll be back.
Leisure Self
4/10
Poor
30 Sep 2022
Angel
I arrived a bit earlier and i could not check in. I asked if it helped that im gold expedia... and i think he didnt know what that was. They rejected a package saying to the sender that i had left already....
Leisure Self
6/10
Pleasant
29 Jun 2022
Larry
After paying the nonrefundable expedia hotel fee... upon arrival at the hotel front desk the staff requires for u to pay an additional deposit which they claim will be refunded, which never is and wasnt originally included on the website
Leisure Partner
2/10
Poor
26 May 2022
Quinton
Somebody else dirty clothes was left in the bathroom
Business Partner
10/10
Exceptional
14 Mar 2022
Daniel
Good hotel
Business Family
8/10
Excellent
31 Jan 2022
Lauren
Was not informed there was breakfast in the lobby in the mornings and therefore thought they did not offer breakfast. Also, do not remember seeing it as an option when I booked the room.
Leisure Self
10/10
Exceptional
19 Jan 2022
Luke
Very nice property
Leisure Family_with_children
2/10
Poor
05 Jan 2022
Susan

STAY SOMEWHERE ELSE !!!!

They advertised a \"free breakfast\". All I ever saw was a couple of wrapped sweet rolls and a coffee maker. Our room had 2 queen beds and mine you had to sleep in the center or you would fall off. There also was JUST 2 bath towels in the bathroom. Usually there are at least 4. I will not stay at a America Best Hotel ever again.
Partner
8/10
Excellent
24 Dec 2021
MANUEL
Cleanliness, and readiness for occupancy for the new guest is what I like the most.
Business Self
10/10
Exceptional
22 Dec 2021
Expedia
It was a nice weekend and quite
Partner
2/10
Poor
20 Dec 2021
Wesley
I went to this hotel around 2:30pm and they said check-in wasn't until 3pm. I had been working all day in the rain my clothes were socked and I just wanted to get into my room, but i had to leave and come back later.. I came back at 320 and the line to check in was out the door and taking an average of 25 minutes per customer to check in . Waited for an hour in line and I ended up leaving and going to a hotel 2 minutes away, where checking in was flawless... Ill never stay a wyndham hotel again after this experience. I honestly waited to cancel my stay after i couldn't check in. But its nonrefundable so I'd still loose anyways
Business Self
6/10
Pleasant
26 Nov 2021
Vanessa N.
I stayed here for two nights. My partner and I were scared the first night. A whole bunch of noises coming from all directions; ppl walking mad loud on the outside corridors, a lot of strange noise from the back lot or pit by our room that we couldn’t see due to it being dark, our room door didn’t shut all the way so we put the room chair in front of it while we slept both nights, the fridge made a loud ringing noise occasionally and wasn’t that cold, the ac was on 64 & still was not cold. Other occupants at the hotel were noisy. The first night we needed extra blankets and they had none, no covers, sheets, or blankets. So the first night we lowkey froze, we had a nonsmoking room, but there was burnt holes in one of the pillows. The room was cheap and decent when it came to cleanliness, but other than that I’d recommend the blue palace inn next door. I’ve stood there multiple times, it’s the same price, the rooms are bigger, prettier, and cleaner. With it being the property right next store it is definitely quieter and cleaner.
Leisure Partner
8/10
Excellent
17 Nov 2021
Judy
I liked that my room was meticulously cleaned every day. I didn't like that the door didn't firmly shut letting in highway noise.
Leisure Self
8/10
Excellent
03 Nov 2021
Ronda
Price was great! Room was clean. Could have used bigger towels, but nice otherwise
Business Family
6/10
Pleasant
30 Oct 2021
Cassie
Dirty wash cloth & hand towel left in bathroom. Refrigerator needed defrosting. No coffee pot. Bed was very comfortable. Staff was friendly. Location was good.
Leisure Family
10/10
Exceptional
11 Oct 2021
Lesa

Great price

They had very nice and comfortable rooms. Price was perfect . It’s was actually bigger rooms than normal.
Friends_and_family Friends
8/10
Excellent
10 Oct 2021
Verified traveler

Gets the job done

Overall a nice stay if you just need a place to sleep. Bed was comfortable and the bathroom was clean. Right off the highway so kind of noisy.
Partner
8/10
Excellent
28 Sep 2021
Verified traveler

🔴 No complaints❗

No complaints!
Business
2/10
Poor
24 Sep 2021
Jessica

This is def not a Palace

If the management doesn't like you there I stayed there for a while I was with my fiance and I cleaned up lace top to bottom every day we were waiting apartment get ready. Then a couple my doctor that we just try to stay there again for some reason and they would not let me know where they told me there is it just that I was not allowed. Very weird management and staff is very judgy
Friends_and_family Family
10/10
Exceptional
11 Sep 2021
Ramona

Nice!

Clean, comfortable, safe area, friendly staff
Partner
10/10
Exceptional
03 Sep 2021
Laura
Was very nice and clean.
Business
10/10
Exceptional
01 Sep 2021
Lorena
Very clean! Great stay
Leisure Partner
8/10
Excellent
29 Aug 2021
Terry
One issue, booked non-smoking room but had to settle for smoking. Left home due to hurricane ida.
Family
10/10
Exceptional
14 Aug 2021
Verified traveler
Good experience.
Leisure Self
10/10
Exceptional
09 Aug 2021
Ukwanni

A place made for a king!

This place is beyond great. A new favorite! By go-to hotel when I visit Houston again. The hotel is almost brand new (One year old I was informed). The staff, maids, grounds keepers, and the owners were all 5 star. My checkin was silky smooth and ultra fast.y room was modern and beautifully decorated. There were so many lights! I felt like I was on a film set. Plus, there were wall plugs, usb and T-1 outlets everywhere....! The furniture was all new. No scratches or damage anywhere. The bed was sumptuously comfortable. With well appointed new sheets, pilows, and a very plush blanket. I slept like a king! The shower was spotless! The shower curtains are new looking. The entire room was meticulously detailed and cleaned.....they could have charged a lot more for this room..... Fantastic stay...... The only ding I give the manager is for not honoring my gold vip perk in the form of a late checkout.....
Self
8/10
Excellent
01 Aug 2021
Verified traveler
Great place for the price
Business_and_leisure Self
8/10
Excellent
15 Jul 2021
Misty

Customer service needs work

Nice place. New. Clean. Manager rude as hell. Also hotels.com list as a gold vip hotel with guaranteed late checkout for vip members and early check in if available. When i asked about early check in was told checkin 3pm and when i asked for the late checkout was rudely told they dont do late checkout After i showed the hotels.com ad showing that they do was told \"we dont honor that\". This was a major reason why i chose this place. They also require a deposit which is not just a preauth. They actually process it through then refund so 3 days later i still dont have my deposit refunded and so i inquired i was told 4 to 5 days.
Partner
10/10
Exceptional
12 Jul 2021
Derek

Very clean and comfortable motel!

Awesome stay ! Motel and my room were very clean bed was very comfortable rooms have been redone and look very nice. My AC was fantastic kept my room very cool n comfortable. Staff was very helpful and friendly. Overall I give it A plus rating !
Business
10/10
Exceptional
12 Jul 2021
Verified traveler
I was VERY surprised at how lovely the motel was. Super cute rooms, very clean, well lit on the property, no bugs, modern, well decorated, no odor in room, really enjoyed my stay.
Leisure Self
10/10
Exceptional
14 Jun 2021
Verified traveler
Very clean, beds were very comfortable.
Leisure Family
10/10
Exceptional
06 May 2021
Verified traveler
It was clean quite and friendly
Business_and_leisure Self

Location & surroundings

Americas Best Value Inn Houston Willowbrook
18805 State Highway 249, Houston, United States

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Americas Best Value Inn Houston Willowbrook

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