Super 8 by Wyndham Houston Northwest Cypress

8/10

Excellent

20 Apr 2026

R Kent

Breakfast menu is very limited - a bowl of cereal, some juice, coffee and a basic roll/granola bar.
Our TV would not connect to Direct TV, but we were not looking for a movie.
Room had lots of power outlets.
Room was clean, but sparse.

Self

6/10

Pleasant

12 Apr 2026

debra

The hotel room was fairly clean. There were several spots on the floor that looked like tar. Maybe cleaning staff didn't have a tool to scrape the floor? Bathroom door had stains that I could wipe off. Neither tub or sink had drain cover. It was very nice to take a bath though as the water was softened. Breakfast just had cereal, at least something and muffins. Coffee cups didn't have proper fitting lids. The hotel is probably a third full of residents, that I enjoyed talking too. Staff friendly and did want to help. I would stay again, but it wouldn't be my first preference in the area.I am staying at several hotels in the area to see what is available for a large reunion group coming in June.

Self

2/10

Poor

11 Mar 2026

Lavesha

Stayed at this hotel before and it was pleasant. This time not so much.

10/10

Exceptional

11 Mar 2026

Willie

I really appreciate how clean and well kept the property was.
My room was really nice and especially for the price.
Hotels.com have really great deals.

Partner

4/10

Poor

10 Mar 2026

Anthony

Parking lot was appropriate, but staff were unkind and room was unclean.

Family

6/10

Pleasant

28 Feb 2026

Nat

No breakfast to include coffee every morning for a week.

Family

6/10

Pleasant

20 Feb 2026

Jennifer

Everything broken and took to long to check in

Friends_and_family Friends

2/10

Poor

17 Feb 2026

Rhonda

the room in all was fine but the server was the biggest issue they do not serve breakfast and if they tell you they do the will literally only put out a few bars and a muffin. There is no swimming pool. IT IS FALSE ADVERTISING DO NOT BOOK IF YOU ARE TRYING TO USE ANYTHING OTHER THAN THE ROOM they also lied the rooms are smoke can be smoked in but that was expected.

Partner

4/10

Poor

15 Feb 2026

Eduardo

The room had a strong ugly smell. Microwave was filthy, the freezer had long hair & dirty. Cabinet door missing & the thing that took the cake, lizard & roach poop!

Friends_and_family Family

8/10

Excellent

10 Jan 2026

Jennifer

No spa

Friends_and_family Friends

10/10

Exceptional

10 Jan 2026

Jennifer

Business friendly

Partner

10/10

Exceptional

04 Jan 2026

Derrick

Very nice and courteous staff

Self

10/10

Exceptional

01 Jan 2026

Lisa

Friendly staff and nice, clean room. Excellent stay at a great price!

Partner

8/10

Excellent

30 Dec 2025

Derrick

Again the room was clean

Friends_and_family Friends

10/10

Exceptional

28 Dec 2025

Derrick

Room was really clean and smelled like lemons upon entry very welcoming and quiet

Self

2/10

Poor

26 Dec 2025

Catherine

Upon arrival knowing that we were coming they didn’t hold a double queen bed room for our party of 4 and I couldn’t get reimbursement because the day before arrival our cancellation expired. The room they said they did have available that had a double bed was just treated an hour ago & here I was thinking treated meaning ozone generator no it was bug bombed I went to check on room opened the door and nothing but bug spray fog coming out of door, burned my lungs for a few hrs. They didn’t offer anything like 2 single rooms for the price I was paying for a double bed. I paid the single bed for what I paid for the double bed and they said they had an extra single bed room for $55 I said no and that I needed at least one bed for the night since I can’t back out of paying for the night I was paying for the double bed. Checked my son in on his single bed and the room had the slight smell of them from when they last bug bombed . The stairwell has dried up fruitloop cereal on the steps. Place is so ran down from the last time we stayed there 2 yrs ago. Sad to say we will not be returning here ever. Would not recommended staying here

Friends_and_family Family

6/10

Pleasant

10 Nov 2025

Daniela

There was a lot of bugs in the bed

10/10

Exceptional

04 Nov 2025

Margarito

Everything good

6/10

Pleasant

31 Oct 2025

Carol

This hotel took frugal a step too far. The two of us were issued one key for a 2-night stay. We like to read but one of the bedside lamps was missing a lightbulb. I told the clerk who looked very confused. Is a missing lightbulb a difficult concept to understand? We stayed 3 nights, never did get a light bulb. The little things matter. This hotel was reasonably comfortable (comfy bed, good AC, fast hot water) but the fact that they couldn't be bothered with getting me a lightbulb (which I would have happily installed myself) is a deal-breaker.

2/10

Poor

27 Oct 2025

whitney

The front desk guy was locked out of the lobby so he just put us in a room without checking in. The room was filthy- dirt and sticky residue in the floor, crumbs on the couch, stickers and grime on the back of the door, little black hairs on the pillows, sheets were stained with some sort of oil, the bath faucet wasn’t connected. We immediately left and showed the attendant pictures and videos of the room. The attendant apologized and said we were not going to be charged. He was very nice and apologetic. We cancelled and left.

Partner

2/10

Poor

25 Oct 2025

Darlene

I was only in the room for 10 minutes, the room smelled of cigarette smoke. There were roaches crawling all over the room, in room number 211 address is 10710 Huffmeister Road Houston, Texas. It was nasty, the smoke smell was strong. I videoed the roaches crawling all over.

Business

10/10

Exceptional

22 Jul 2025

Bert

Good

2/10

Poor

02 Jul 2025

Jill

Can’t recommend

Booked because I’ve never had an issue with super 8 and they had a room with 2 queens (traveling with my teenage son). Arrived and the room had water coming up through the floor. They offered us two separate rooms with kings, not adjoining. (I wasn’t comfortable with that). Had one more room with two queens. We got in there and it smelled horrible (like poop). Bugs were crawling around the fridge and the light by the sink didn’t work. Moved us again to a single king size room. We were just ready for bed and didn’t care by then. The man that worked there was very apologetic and kind. Said to come back in the morning for a refund. ( I had paid a little more for a room with 2 queens) checked out in the morning and they gave me a $10 bill.

Friends_and_family Family

10/10

Exceptional

24 Jun 2025

Ricardo

Awesome hotel

10/10

Exceptional

15 Jun 2025

Heather

Um I've stayed here few times and know the property is always looked after , I only put good because well some of the room was well worn looking and I know the staff that runs this place care about the cleanliness of property but so many people disrespect hotels they live in that I am sure it can be costly to repair various small things, Everytime a disrespectful guest room has been damaged. I know ovcsionaly they also have some longer term guests with family's ,so I also realize this can lead to more wear and tear on room. management does ask all smokers to smoke in patio area keeping rooms smoke free, the pillows could've been nicer and top cover and bedding needed to be updated it was worn, and blanket seemed more worn than when I stayed 2 weeks ago. in different room and it had cleaner walls bedding pillows and looked crisp upon entry so I know they try hard to keep property and rooms looking as good as possible and I feel safe staying there. I realize the owners do all they can to make it safe, keep it clean providing large trash cans easily accessible, and asking all smokers to use the round patio table and outdoor smoking area to keep rooms smoke free and that is more than ALOT of smaller establishments do. I will stay here again the staff is always welcoming, the property is kept safe with security cameras, and louder guests I'm halls late are not tolerated so I feel safe and will stay here again.

Business_and_leisure Self

10/10

Exceptional

23 May 2025

Udochukwu

Didn’t like it was shown as a hotel when I selected “hotels” as a filter. I liked it was convenient for my use case

Leisure Partner

6/10

Pleasant

22 May 2025

venivea

It was peaceful and clean, the staff when I checked was also very friendly and accommodating. What I didn’t like was the bathroom had a hole in wall like they forgot to repair it during possible renovations. Also mid showering the water spout fell off the tub. I checked in so late and had so an early morning the next day I didn’t have time to address the issue.

Leisure Family

10/10

Exceptional

19 May 2025

Verified traveler

Close to places I needed to go

Business_and_leisure Self

10/10

Exceptional

25 Apr 2025

Terry

The staff was very nice and helpful. Everything in the room was functioning. There were some areas in need of mild aesthetic repair, but the decor was pleasant and there was more lighting than in most hotel rooms. It was quiet and I slept well. The bed was comfortable and the sheets and towels were clean.

Leisure

10/10

Exceptional

24 Apr 2025

Cody

Nice clean rooms, and quite

Business

10/10

Exceptional

19 Apr 2025

Cyrus

The front desk was nice and the bathroom at the front is working unlike the Super 8 at Willowbrook Houston a few miles away which I didn’t book.

Business Self

2/10

Poor

18 Apr 2025

Breanne

I woke up with a roach on me if that gives you any idea what to expect. I did receive a refund because of this. The staff was understanding and nice to me.

Self

6/10

Pleasant

09 Mar 2025

Nickolas

Sheets not cleaned full

10/10

Exceptional

04 Mar 2025

Russell

Great place staff is personable

8/10

Excellent

26 Feb 2025

Stanislav

It was good for a money

2/10

Poor

15 Feb 2025

Kevin

They informed me I didn't have a room at 7pm day of arrival. Made the reservation 3 weeks in advance. Absolutely would not recommend

Leisure Family

10/10

Exceptional

12 Jan 2025

Jennifer

Great Service. Quick and Easy Check In. Room was affordable, clean and felt safe. I normally do not like staying at Super 8 but this location was great!

Friends_and_family Family

10/10

Exceptional

08 Jan 2025

Russell

Staff is friendly rooms are clean

Business_and_leisure Self

10/10

Exceptional

06 Dec 2024

Nik

👏

2/10

Poor

29 Nov 2024

Ronnie

Bad Experience

Hotel having roaches in the room
Bed cover is old, smell bad, TV not working

Friends_and_family Family

4/10

Poor

17 Nov 2024

Tais

Flukes

10/10

Exceptional

11 Nov 2024

Amaury

Great place for the price. Bed is comfy and low noice level. Feel safe and very convenient to shopping, food and hospital is down the street. Will stay here again

Self

10/10

Exceptional

11 Nov 2024

Amaury

This is my second time staying in this hotel. Hotel bed is very comfy, low noice level. Cant really complain and will stay here again in the future.

Self

4/10

Poor

27 Oct 2024

Paul

The TV didn't work. Roach all over the room. The AC didn't work. They move me to another room that wasn't finish. They need to clean.

Friends_and_family Friends

8/10

Excellent

11 Jun 2024

dien

Simple stay. Convenient location to access many areas of ours interests. Surprisingly quiet for my stay

Business_and_leisure Family

2/10

Poor

26 May 2024

Jennifer

Cleanliness is lacking

The room as you walk in seems inviting. That is until you need to use the restroom. The toilet has stains on the seat and a crack on the top. The shower is full of all kinds of hair. Doesn’t look like it has been thoroughly cleaned. The sink is cracked and is cleaned and missing the stopper so you can see all kinds of gross things. The end tables had finger prints all over. Tried wiping them down but it was still visible and sticky.

Partner

8/10

Excellent

22 May 2024

Donna

My only complaint was that the outlets in the bathroom area did not work. Furniture is kind of old and beat up but the room was clean and the bed was comfortable.

Leisure Family

10/10

Exceptional

03 May 2024

Juan

Clean and quiet

Leisure Family_with_children

10/10

Exceptional

27 Apr 2024

Dirna

It was ok

10/10

Exceptional

27 Apr 2024

Kevin

Enjoyed the peaceful stay. Could improve on breakfast having more than chocolate chip muffins, granola bars, RAISIN BRAN or FRUIT LOOPS cold cereal coffee without sugar. The limited breakfast was not an issue with the dining options nearby. Would stay again for the peace and safety which is important to me.

Leisure Friends

2/10

Poor

20 Apr 2024

Elizabeth

Stay was just ok

Room was nice, comfortable & clean. Property was clean but there were people out being loud in the parking lot most of the night. Coffee & juice machines were out of order & there was only cereal with warm milk & oatmeal bars for breakfast. Couldn’t get to the gym to use equipment because it was padlocked

Friends_and_family Family

4/10

Poor

30 Mar 2024

Justin

Cigarette smoke room. No hot water for laundry.

Room 212 smells strongly of cigarette smoke. No hot water for washing machine when selected to be on hot cycle. When washing machine starts filling with water I shut off the cold water supply valve on the wall and it provided no water. Now for the dryer, a half load of laundry running for 45 minutes will not provide dry clothing.

6/10

Pleasant

11 Feb 2024

Esmeralda

.

Family

2/10

Poor

24 Jan 2024

Katrina

A lot of people were smoking on the property, outside their rooms, at the front desk, and even one of the employees despite the no smoking sign. Also, our card kept getting demagnetized easily

Leisure Family_with_children

8/10

Excellent

17 Jan 2024

vladimir

'

2/10

Poor

11 Jan 2024

Ben

Lady in the front is rude

Leisure Friends

10/10

Exceptional

04 Jan 2024

Chad

Nice place

Business_and_leisure Self

6/10

Pleasant

03 Jan 2024

Gerald

Property maintenance is poor. Lots of wall damage. Clothing rack falling off the wall (repaired at my request, but quite poorly done). Walls needed painting. Microwave did not work at all.

Business_and_leisure Self

2/10

Poor

19 Dec 2023

Jeanine

Roaches were in the room. The sheets were dirty. The walls had patching in them where there were holes. A man followed me from upstairs to downstairs and marijuana smoke was strong going to the second floor. The front desk staff (female) was SWEET and helpful!

Business Family

8/10

Excellent

01 Dec 2023

Jeremy

Super eight motel Huffmeister a definitely

All in all it was reasonably clean quiet not a bunch of scary unsavory people I gave it a low “B” Or I’d say 3 1/2 stars. The best part of it was it is still reasonably priced.think it was almost $70

Self

10/10

Exceptional

06 Nov 2023

Ashlyn

It was coo

2/10

Poor

03 Nov 2023

Gerri

The lady that works in the front was very rude to Me for no reason on many occasions. And didn’t open the door to the front office for me in the freezing cold. It’s the older lady that smokes all the cigarettes.

8/10

Excellent

13 Oct 2023

Zayra

If you are looking for a place to lay your head for a day or two this is perfect. The parking lot space is super lit, which makes it safe. They did have a lot of surveillnce. Bed for me were not that comfy. Towels did have sort of black stains but other than that I would stay again. Overall, good place to stay when you are trying not to break the bank.

6/10

Pleasant

13 Oct 2023

yolanda

Room smelled musty

10/10

Exceptional

07 Aug 2023

Tristan

Great experience staying here

Business_and_leisure Family

4/10

Poor

13 Jul 2023

Trae

The older guy was terribly rude .. as if my daughter didn’t have the money to pay for our stay… he wanted her to show proof that the money was in her account… he was absolutely disgusting…. Will NEVER EVER spend another dime at this place!!! The parking as a total mess you pay for a room on the first level and have to park at the edge of the parking lot and walk all the way back to your room… CRAZY!!! But anyways NO I WOULD NOT RECOMMEND this place to anyone!!!

Business_and_leisure Family

6/10

Pleasant

28 May 2023

Verified traveler

The room had a stale sm ok, burn holes in the comforter, pool had algae growing in it

Friends_and_family Family

8/10

Excellent

20 May 2023

Roshaunda

Cleaning and no smo in room rules and regulations of a new smelling rooms

6/10

Pleasant

29 Mar 2023

Stephanie

The room wasn't clean enough for my standards, therefore I couldn't get as comfortable as I would have liked.

Business Self

6/10

Pleasant

28 Mar 2023

Stephanie

We arrived an hour after our check-in time and our room was still not ready.
The room itself had everything we needed. Thank you!

Leisure Family_with_children

10/10

Exceptional

20 Mar 2023

Delores

I really liked that when I wanted hot water it was there! I did not have to freeze in the shower before there was hot water. This is not always so in other places.

Leisure Family

6/10

Pleasant

19 Feb 2023

Ginger

Disappointed with bathroom/sink areas.

Business Self

4/10

Poor

18 Feb 2023

John

Can’t go inside.. they use a window and bad speaker. They wanted me to pay over the phone or cancel my reservation before I got to property. Remote had no back, just batteries. Door was damaged. Reason there is a cheap price

Business Self

8/10

Excellent

29 Jan 2023

Nancy

Understand the area is not in the best part of Houston, although we had no issues. The room was spartan, but clean and the beds were comfortable. The lobby was not available and business was conducted through the 24 hour service window. It was quiet with no late noise issues.

Leisure Partner

10/10

Exceptional

21 Dec 2022

Misty

We paid $55 and the room was well worth it! Clean, large, quiet. The lighting is amazing and was a great surprise! Will be staying again next time we are in Houston.

Business Pet

10/10

Exceptional

20 Dec 2022

Ben

Wat I liked was that it was a quiet area I could always get a good nights sleep , wat I didn't like was that there was no breakfast whatsoever when more than 95 percent of other hotels are serving breakfast other than that everything was great now the reason why I will never go back to this property ever again in my life is because of the front desk guy the Indian dude he always had it out for me every time he worked and he saw I was at the hotel she would always mark down the hotel as sold out so I wouldn't be able to rebook through a third party company I was forced to leave because he was kicking me out I was never a troublesome tenant I don't deserve to have that kind of targeted treatment he should be fired on the other hand Miss Mary was an angel and I thank her for everything she helped me with

Leisure Partner

10/10

Exceptional

08 Dec 2022

Karl

Palace Inn is the Greatest

Everything is great at this establishment every time I come the rooms are always clean the staff are always very pleasant courteous attentive and helpful I would highly recommend this property to anyone looking for a peaceful environment to rest for the night or a few days Palace Inn 290 and Jones road is #1 on my list of hotels to stay at whenever I visit the city

Self

2/10

Poor

23 Nov 2022

Antonia

The lobby was not accessible- check in is done thru a window.
Rude approach and zero customer service.
The room service people roll BIG carts on tiles and the noise starts at 7 am ( Sunday) which makes resting absolutely impossible.

Beyond unacceptable!

We changed hotels.

Leisure Family

6/10

Pleasant

19 Nov 2022

Rosemary

Super 8 huffmeister

As a solo travel technician in the medical field, i found this property fair as the room was clean,the desk personal not really friendly especially when i asked about fixing the florescent light around the mirror. I was told..\"it can't be fixed!\". Good to know i said...noisy outside exterior in the evening as a heard banging where there was no next door room. Never saw the lobby as i worked early and always communicated through the outside window. If you want or need a quick 1-2 day stay...motel style at barely a fair room rate for this property you found it. Other properties for a few dollars more could be more accommodating. I however will not use this location again.

Business

2/10

Poor

31 Oct 2022

Lee

Lots of long term residents sitting outside being loud. Pot smoke seeped into room at all hours. Lobby unavailable at all times. Check in thru bullet proof glass. Not good stay away from this place.

Leisure Partner

6/10

Pleasant

14 Oct 2022

DAILING

No breakfast as ad.

Leisure Family

8/10

Excellent

10 Oct 2022

andreina

Good

Place was clean only thing I didn’t like about it was there wasn’t a dark curtain to cover the window so all the lighting would come in at night..we didn’t have time Pool area but it looked very clean.. Good price for that one night stay

Friends_and_family Family

10/10

Exceptional

30 Sep 2022

Russell

Nice place to stay

Leisure

4/10

Poor

25 Sep 2022

Carole

I stayed there one night before I reserved a 30 day stay. That one night the AC was not working in the room. The woman at the front desk kept telling me that as soon as she finished helping two other people who were checking in; she would move me to another room. That never happened. When I spoke to the manager about it the next day he was indifferent. I chose to stay there because it is a relatively quiet, clean and isolated location. The manager let me know that the room that I was reserving needed a refrigerator repair or replacement and that it would be done by the time I checked in. I wanted to be in that room because it was on the first floor. However it was not until after I registered and paid for the room— with a different person that I was told by her- there was also not going to be a TV in that room until after 7 PM. I complained about that and she was very rude and asked me “Well do you want the room or not?” I told her that I should i’ve been told that before I paid because I knew about a refrigerator replacement but the TV not being there was too much. I felt like I was stuck because I needed somewhere to stay but I also feel like I was being treated unfairly and unkindly. I asked for a discount because of the inconvenience of the expected amenities not being in the room. She said she didn’t know she would have to talk to the manager. Nothing ever came of it. There seems to be only one tone of customer service at this hotel, and it is not acceptable.

Business_and_leisure Self

6/10

Pleasant

18 Sep 2022

Nathan

What did I disliked people sitting outside the rooms.Talking and sitting next to our door smoking at night made getting rest a little difficult.

Family

2/10

Poor

15 Sep 2022

Francisco A

Not clean inside and out terrible

Business Family

8/10

Excellent

05 Sep 2022

Josefina

The property was clean.

Business_and_leisure Family

6/10

Pleasant

15 Jul 2022

Micheal

Bugs.

Self

10/10

Exceptional

11 Jul 2022

Bobbi

Nice place to stay while at a baseball tournament for two days

Family

10/10

Exceptional

11 Jul 2022

Everett

Needed a place to sleep and found a nice place…if your driving a truck you have to unhook and park up front

Business Family

4/10

Poor

09 Jul 2022

Alex

Everything is worn in the room.

Self

8/10

Excellent

02 Jul 2022

Marco

Clean

Business Family

4/10

Poor

09 Jun 2022

Duglas

There was no breakfast provided. Login was through a window like checkouts in a ghetto. The tub did not have an anti-skid surface and they did not provide rubber mats. As a result my wife fell when taking a shower and injured her hip

Leisure Partner

6/10

Pleasant

01 Jun 2022

JOSE

Good place

Business Self

2/10

Poor

14 May 2022

Matthew

The room was dirty, no towels in room . Stains on walls the floors were dirty and the tile coming up. Found condom on floor or room. No parking was instructed to double park behind another vehicle. I left and checked out early because of this. I would not recommend anyone staying at this location.

Leisure Self

10/10

Exceptional

11 May 2022

Brent

Good clean hotel

This is my go to hotel when I work in the area. It’s always clean and the owners are friendly. The older white lady who works there she is another story she is very rude and very ugly when she speaks to people.

Business

8/10

Excellent

20 Apr 2022

Michael

King room was ok. Hair in the bathroom ,only 3 small soft pillows. Family appears to be living on the property and children playing in the parking lot .No breakfast are inside service. Towels need to be updated.

Partner

6/10

Pleasant

19 Mar 2022

Larry

Other than a few roaches the hotel was ok

Friends_and_family Family

6/10

Pleasant

17 Mar 2022

Linda

Front was rude.

Friends_and_family Family

4/10

Poor

25 Feb 2022

David

No “free breakfast” allegedly due to COVID, but the hotel next door has figured out how to make it happen. Why not add that detail to the COVID info section on the website. No housekeeping the first day, and no replenishment of coffee or towels on the second day. Cleaning effort was pretty sketchy. Won’t stay here again.

Business_and_leisure Self