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Red Roof Inn Houston - Jersey Village

Houston - TX · United States

16884 Northwest Freeway .View location

7.6/10Very good352 Reviews
Cleanliness7.2/107.2
Service7.8/107.8
Comfort7.8/107.8
Condition7.2/107.2
Amenities6.8/106.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Red Roof Inn Houston - Jersey Village

Enjoy a comfortable stay at the Red Roof Inn Houston – Jersey Village, conveniently located in the Jersey Village area of Houston. This hotel offers 115 air-conditioned rooms, each equipped with a flat-screen TV, memory foam bed with premium bedding, and complimentary Wi-Fi.

Guests can also enjoy the convenience of a 24-hour front desk, laundry facilities, and coffee/tea in a common area. Free self-parking is available on-site. A short drive away, explore popular destinations like CityCentre and Memorial City Mall (within 15 minutes), or venture further to Westheimer Rd (19.

2 km) and Willowbrook Mall (12. 5 km).

Read more about this hotelShow less

With a stay at Red Roof Inn Houston – Jersey Village in Houston (Jersey Village), you'll be within a 15-minute drive of CityCentre and Memorial City Mall. This hotel is 13.2 mi (21.3 km) from Westheimer Road and 2.7 mi (4.3 km) from Traders Village.

Make yourself at home in one of the 115 air-conditioned rooms featuring flat-screen televisions. Your memory foam bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with shower/tub combinations are provided.

Featured amenities include a 24-hour front desk, laundry facilities, and coffee/tea in a common area. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No elevators Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 36 Pet max weight (per pet) in lb is 80 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 40.00 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Children stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property allows guests 18 or over to check in with valid military ID
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
    • Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

Nearby attractions

Traders Village 4.5 km / 2.8 mi
Battlefield Houston 4.7 km / 2.9 mi
Cypress Fairbanks Medical Center 5.9 km / 3.7 mi
HCA Houston Healthcare North Cypress 7.6 km / 4.7 mi
North Cypress Medical Center 7.6 km / 4.8 mi
Sam Houston Race Park 10.2 km / 6.3 mi
Matzke Park 10.5 km / 6.5 mi
Bear Creek Pioneers Park 10.8 km / 6.7 mi
Houston Methodist Willowbrook Hospital 11.4 km / 7.1 mi
Cinemark Tinseltown Houston 290 11.5 km / 7.2 mi
Aerodrome 11.6 km / 7.2 mi
Telge Park 11.9 km / 7.4 mi
Mountasia Houston 12 km / 7.5 mi
Willowbrook Mall 12.1 km / 7.5 mi
Northwest Forest Conference Center 12.2 km / 7.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 115
  • Number of floors (main building): 1
  • Double rooms: 53
  • Suites
  • Connecting rooms
  • hotel
  • Small pets allowed (under 5 kg)
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
Show 15 more facilities & services
  • Wired InternetExtra charge
  • Wi-fi
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • Lift accessExtra charge
  • TerraceExtra charge
  • ConciergeExtra charge
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Deposit on arrival
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 5 m²DBL.DX
    DOUBLE DELUXEPhoto unavailable2 photos

    Red Roof Inn Houston - Jersey Village

    DOUBLE DELUXE

    Room photos

    2 photos

    Room overview

    Smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Room amenities

    • Shower
    • TV
    • Internet access
    • Wheelchair-accessible
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accesible DeluxeQUADRUPLE • Accesible DeluxeQUA.H6-DX

    Photos are not available for this room type.

    Red Roof Inn Houston - Jersey Village

    QUADRUPLE Accesible Deluxe

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accesible Deluxe

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BED • 1 Bedroom • 5 m²DBL.KG-SU
    DOUBLE SUPERIOR KING BEDPhoto unavailable4 photos

    Red Roof Inn Houston - Jersey Village

    DOUBLE SUPERIOR KING BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Room amenities

    • Internet access
    • TV
    • Shower
    • Bathroom
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Red Roof Inn Houston - Jersey Village

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Red Roof Inn Houston - Jersey Village

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accesible DeluxeDOUBLE • Accesible Deluxe • 1 Bedroom • 5 m²DBL.H6-DX
    DOUBLE Accesible DeluxePhoto unavailable1 photo

    Red Roof Inn Houston - Jersey Village

    DOUBLE Accesible Deluxe

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accesible Deluxe

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-DX

    Room amenities

    • Bathroom
    • Wheelchair-accessible
    • Shower
    • TV
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Red Roof Inn Houston - Jersey Village

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE SMOKINGDOUBLE • DELUXE SMOKINGDBL.DX-JK

    Photos are not available for this room type.

    Red Roof Inn Houston - Jersey Village

    DOUBLE DELUXE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE NON SMOKINGQUADRUPLE • DELUXE NON SMOKINGQUA.DX-NM

    Photos are not available for this room type.

    Red Roof Inn Houston - Jersey Village

    QUADRUPLE DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE SMOKINGQUADRUPLE • DELUXE SMOKINGQUA.DX-JK

    Photos are not available for this room type.

    Red Roof Inn Houston - Jersey Village

    QUADRUPLE DELUXE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE TWO QUEEN BEDSDOUBLE • DELUXE TWO QUEEN BEDS • 1 Bedroom • 5 m²DBL.2Q-DX
    DOUBLE DELUXE TWO QUEEN BEDSPhoto unavailable2 photos

    Red Roof Inn Houston - Jersey Village

    DOUBLE DELUXE TWO QUEEN BEDS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-DX

    Room amenities

    • TV
    • Internet access
    • Wheelchair-accessible
    • Shower
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 5 m²DBL.H6-6

    Photos are not available for this room type.

    Red Roof Inn Houston - Jersey Village

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-6

    Room amenities

    • Shower
    • Bathroom
    • Internet access
    • Wheelchair-accessible
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR NON SMOKINGDOUBLE • SUPERIOR NON SMOKINGDBL.SU-NM

    Photos are not available for this room type.

    Red Roof Inn Houston - Jersey Village

    DOUBLE SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE QUEEN BEDQUADRUPLE • DELUXE QUEEN BEDQUA.DX-QN

    Photos are not available for this room type.

    Red Roof Inn Houston - Jersey Village

    QUADRUPLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1

    Photos are not available for this room type.

    Red Roof Inn Houston - Jersey Village

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE ACCESSIBLE SMOKINGQUADRUPLE • ACCESSIBLE SMOKINGQUA.H6-JK

    Photos are not available for this room type.

    Red Roof Inn Houston - Jersey Village

    QUADRUPLE ACCESSIBLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    ACCESSIBLE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Red Roof Inn Houston - Jersey Village

7.6
Very good
352 Reviews
Cleanliness
7.2 /10
Service
7.8 /10
Comfort
7.8 /10
Condition
7.2 /10
Amenities
6.8 /10
100 reviews shown
10/10
Exceptional
12 Jul 2026
Shaurod
Very good job and nice spot
Partner
2/10
Poor
17 Jun 2026
Rebecca
The room was horrible. There was dead roaches smashed on the wall. A one inch gap under the entrance door, poop smeared on the back of the bathroom door, black mold growing around the tub and on the front window seal. One of the beds smelled so bad that all 4 people had to share the less smelly bed, and this was actually the second room they gave us as the first rooms toilet didn't not flush. None of the phones in the room worked. There were no towels in the room. And we all ended up with sinus infections because of the mold and mildew.
Family_with_children
10/10
Exceptional
11 Jun 2026
Whitney
Best Red Roof stay I've had!
Friends_and_family Family
4/10
Poor
09 Jun 2026
louis
Had to wait 16 hours to have broken refrigerator replaced and food I had went bad while we had to wait to have it replaced

Floor in room very damaged and door left all the humidity come into room causing the floor to always stay wet

Door weather stripping almost none existent or in really poor condition
Friends_and_family Family
6/10
Pleasant
08 Jun 2026
Faviola
Needs more cleaning
Self
10/10
Exceptional
06 Jun 2026
Whitney
Clean property and rooms with a great, friendly, and very helpful staff!
Friends_and_family Family
10/10
Exceptional
17 May 2026
Erin
Cleo is theß a aaad areã
10/10
Exceptional
04 May 2026
Ernesto
Location and safe
Self
10/10
Exceptional
27 Apr 2026
Ernesto
Location
Self
10/10
Exceptional
17 Apr 2026
Ernesto
Location
Self
10/10
Exceptional
16 Apr 2026
Aaron
Quiet and hassle free place to stay.....
10/10
Exceptional
05 Apr 2026
Ernesto
Excellent
Self
10/10
Exceptional
05 Apr 2026
Ernesto
Excellent
Self
4/10
Poor
15 Mar 2026
John
The room smelled like mildew after a recent rain. I worried about my clothes smelling like mildew after leaving so I kept most in the suitcase and closed it. There were holes in the duvet cover and the room felt dirty. Mattress was stiff and the pillows were generally flat. Very uncomfortable the first night and I hardly slept. Room was not cleaned daily. There was no soap or shampoo in the unit. I had to buy my own. Bathroom tissue is one ply and towels were old and rough. There was a coffee maker in the room with no cap on water reservoir and no coffee to make. Outside trash cans were overflowing and there was a cigar wrapper outside my door when I left after the first night. The TV remote was missing the back cover. The bedside outlet was loose and hanging partially out. Loveseat was old and felt dirty. I had to brush my feet off before putting on socks in the morning. The complex appears to be rented out to others on a long term basis so there were ashtrays and objects outside of the rooms and it felt like I was at a Section 8 apartment complex versus a hotel. People were yelling at 2 am, slamming doors, and cursing. It was not a pleasant experience and I will not be returning. Really more of a 1-star experience, but I am being generous with a 2 as at least it was low priced which I realized the reason for after staying 2 nights. If you are on a tight budget it keeps the rain off your head for a night, but otherwise poorly managed and would not recommend!
Self
2/10
Poor
12 Mar 2026
Mohammed
The toilet doesn't flush
Towels dirty
Room smelly
No soap in the sink or the shower
8/10
Excellent
04 Mar 2026
Martha
No Elevator and the stairs looked very dirty, other than that it was ok
Family_with_children
6/10
Pleasant
02 Mar 2026
Rosalinda
Conditions good but very strong smell in the room , maybe smoke
10/10
Exceptional
17 Feb 2026
Lamont
I enjoy the stay
10/10
Exceptional
25 Jan 2026
Traci
Staff was courteous and helpful
Partner
10/10
Exceptional
25 Jan 2026
Traci
Clean room. Will return soon.
Partner
10/10
Exceptional
16 Jan 2026
Traci
I stayed at the Red Roof Inn in Jersey Village, in Houston, and my experience was okay overall. The room was clean and check-in was simple. It’s a basic budget motel, so there aren’t many extras, but it served its purpose for a short stay.

The location was convenient and easy to access, and the stay was fairly quiet. While the property could use some updates, it was acceptable for the price. A reasonable option if you’re looking for an affordable place to stay without high expectations.
Partner
6/10
Pleasant
15 Dec 2025
Demetrius
NA
10/10
Exceptional
15 Dec 2025
Deandre
Yes the room was spotless
4/10
Poor
09 Dec 2025
Calvin
Before you book a hotel that is non refundable, read the reviews. There is a reason these hotels are non refundable. They need the money because the service is so bad.
Friends_and_family Family
8/10
Excellent
01 Oct 2025
Lavonda
Room was just what i needed for my stay. Only bad thing is my key card quit working twice and had to go to office to get fixed; inconvenient...
Self
2/10
Poor
26 Jun 2025
Talib
The room smelled old and damp. There were dogs barking at all hours of the day. This was a difficult stay and not very comfortable.
Business Partner
4/10
Poor
24 Jun 2025
Verified traveler
There was a weird smell that never dissipated and all my clothes and bags smelled like it for weeks after. The bed was horribly uncomfortable
Business
2/10
Poor
20 Jun 2025
Angela J
Will not come back
Leisure Self
2/10
Poor
20 Jun 2025
Michael
OMG run don't stay....
Friends_and_family Family
6/10
Pleasant
12 Jun 2025
erica
Wi-Fi was great staff was really pleasant they made sure my needs were met the room was ok could have been cleaned better I would stay again
Business Self
10/10
Exceptional
31 May 2025
Tôn Khôi
Everything good except the cashier, there too much bumpers and that are too high, my car jump too much
Business_and_leisure Partner
8/10
Excellent
05 May 2025
Genisis
stayed for a week with my bf… was okay. wasn’t the cleanest but it’s good for the price. they do take 18+ guests. NO BUGS thank GOD.. room had clean bed with sheets, fresh towels, but microwave didn’t work. smelled a little funny but honestly just smelled like old house. not too far from stores, easy 5 min drive. truthfully i give it a 4/5 for the price. budget friendly if you need somewhere quick to crash
Leisure Partner
8/10
Excellent
02 Mar 2025
Alejandro
quiet
Leisure Friends
10/10
Exceptional
15 Jan 2025
Juan
Excellent
2/10
Poor
19 Dec 2024
marcus
The room smelled bad the sheets weren't clean
2/10
Poor
05 Nov 2024
Kelly
There were roaches in my room as well we stayed 4 days and never had housekeeping. We had to go down and get our own toilet paper. We had to go down and get our own clean towels and we had to take our own trash out.
Leisure Self
2/10
Poor
01 Nov 2024
Autumn
I don't like
2/10
Poor
25 Oct 2024
Benjamin

This place sucks

This place sucks and the staff sucks and they're lazy and management is no good and trash
Self
10/10
Exceptional
12 Oct 2024
Marcos
Very nice
6/10
Pleasant
06 Oct 2024
Richard

Pay for what you get

Good for price, kind of dirty, hair in bed, lots of loud people in parking lot all hours of day and barking dogs. Pay for what you get type hotel
Self
2/10
Poor
26 Aug 2024
Verified traveler

Disgraceful.

This “Hotel” is dreadful! I was told check in was 3pm, I arrived at 3:30pm and was kept waiting to check in for nearly an hour. When I got to my room it was a disgrace. The floor (plastic wood effect) had holes in it one of which I stepped in during the night walking to the bathroom and ripped my big toe nail.

The toilet was filthy, the furniture all tatty and outdated and the room was very dirty, they clean where they can see only.

The toilet roll holder was broken (no spool) didn’t matter though as there wasn’t even any toilet paper in the bathroom and I searched everywhere.

The bath tub had not been cleaned and it was very tatty as per the rest of the room.

The bed linen was covered in stains and spots I didn’t even get undressed to sleep I left my clothes on.

I tried to address these issues with the front desk and basically was told if you’re not happy go somewhere else. Very rude people indeed. They were Indian or Pakistani very very poor English and they hid behind “I don’t understand”. DO NOT STAY HERE! you’re better off sleeping in your car or truck.
Self
10/10
Exceptional
31 Jul 2024
Alicia
I liked the place but the ppl upstairs were so loud noises l could not sleep. The 5 days l was there l asked for another room...
Friends_and_family Friends
10/10
Exceptional
21 Jul 2024
Jordan
Comfortable
Leisure
10/10
Exceptional
21 Jul 2024
Jordan
Comfortable
Business_and_leisure Self
2/10
Poor
18 Jul 2024
Maya
This property was very dirty, smelled, and the bed was broken!
The staff was rude and told me to deal with it.
Aftet i requested a refund they lied and said they refunded the money but to this day they never gave me back my money. Straight scammers!!!!!
Business_and_leisure Self
4/10
Poor
17 Jul 2024
Svetlana
dirty
Leisure Family
2/10
Poor
14 Jul 2024
Verified traveler
We got there and were told they had given our room away and had cancelled our reservation. We were given no warning. Just found out at in the middle of the night we had no room.
Friends_and_family Family
2/10
Poor
12 Jul 2024
Elias
Checked in, someone was in the room sleeping that I checked in to. The place was unsafe with a lot of shady people. I checked 5 minutes after checking in
Leisure Partner
8/10
Excellent
12 Jul 2024
Jermaine
I loved the wooden floors the only issue I had was seeing one roach there
Leisure Partner
2/10
Poor
01 Jul 2024
Al-Freddie
No ironing boards. People hanging outside like it feels dangerous
10/10
Exceptional
25 Jun 2024
Jordan
Good trip
Pet
2/10
Poor
23 Jun 2024
Derrick
Roach motel
Business Self
2/10
Poor
23 Jun 2024
Dylan

Roach hotel

Every room I was out in was full of roach’s. Would not recommend this hotel to anyone
Business
2/10
Poor
15 Jun 2024
Jordan
Do you want me to give a real review? The property had people walking all over the place look like drug addicts the pool was green. You tried to call the office from your room phone. They didn’t answer the phone at all matter. What time the day was. you had to get your room cleaned the day before. They told you that when you checked in about getting your room that you had to ask the night before if you want a room clean the next day

I saw the churches chicken next-door got robbed police everywhere maybe 20 police cars one night scary experience
10/10
Exceptional
15 Jun 2024
Norris
T he e ac dose not work
Leisure Friends
10/10
Exceptional
07 Jun 2024
Jordan
Clean property staff are really nice
Business_and_leisure Pet
8/10
Excellent
06 Jun 2024
laura

Our point of view

The stay was peaceful & roomy.
Partner
6/10
Pleasant
02 Jun 2024
Djuan
I can’t really say anything
Leisure Family
4/10
Poor
02 Jun 2024
Oscar
There’s was roaches in the room and smelled like smoke for a non smoking room
Leisure Partner
10/10
Exceptional
24 May 2024
Norris
Good job
10/10
Exceptional
19 May 2024
Corey
It's ok
Business Self
6/10
Pleasant
11 May 2024
Corey
Nothing
2/10
Poor
06 May 2024
Miguel
Dirty smell horrible
Noise
Business Self
6/10
Pleasant
03 May 2024
Joseph
Zero room service all week. No fresh towels. TV did not work. Brought me a remote ad there was not one. It worked 30 min
Business Self
6/10
Pleasant
12 Mar 2024
Christopher
Quiet but could definitely use upgrades
2/10
Poor
10 Feb 2024
Fidel
The lady at check-in was the worst- NOT courteous or professional. Sketchy people hanging out cars and rooms.
Business Self
10/10
Exceptional
28 Jan 2024
Joseph

What the extra mile for me.

I made a special request and it was accommodated for. Great location.
Business
6/10
Pleasant
03 Nov 2023
Verified traveler

Regular

Is a regular hotel, clean, but with some smell, nothing fancy!!
Friends_and_family Family
8/10
Excellent
25 Sep 2023
Ken
Convenient to 290 and the price
Leisure
10/10
Exceptional
19 Sep 2023
Ariel
great room for the price!
Leisure Partner
8/10
Excellent
21 Aug 2023
laura
The only bad thing was I didn't get fresh clean towels there was no toilet paper and I literally had to wait almost 2 hours and yet I was so close to the office and yet I should get that service I shouldn't have to call
Partner
4/10
Poor
19 Aug 2023
Andres
The first room we got it was used used towels and unmade bed. The second rooom was smoky smelled like weed and the fire alarm kept going off at night
6/10
Pleasant
04 Aug 2023
Casey
The place is a little older which i didnt mind but the room smelled , bed looked like someone had already been in it so I felt uncomfortable..one of the beds had holes in it, furniture didnt look clean, was dusty, chipped furniture and floors. The people on the property were ok stayed to themselves and didnt bother anyone else . some said hi and bye and others talked. Not to bad for to say its close to the freeway. Wasnt very noisy. But even if i paid $60 I would like to still be in something clean!!!
10/10
Exceptional
01 Aug 2023
Johnny
Affordable safe and clean no complaints
Business_and_leisure Partner
2/10
Poor
16 Jul 2023
Briana

Horror hotel

That place was filthy and horrible. The room was full of mold and roaches. It stink the entire room smelled. There where ppl outside fighting.
Business
2/10
Poor
07 Jun 2023
Juanna
The furniture was old they did not have no soap and bathrooms or shower area towels low bed bugs stains and chairs
Business_and_leisure Family
6/10
Pleasant
31 May 2023
KRISTIN
I showed up at 2:35 and was told I couldn’t check in till 3. No problem I waited but then they didn’t have the type of room I requested and paid for so I made a concession to stay in a different room. There are alot of “long term” residents at this motel. It was noisy till 4a bc of tenants. My comforter had excessive burn holes from cigarettes;but it was $45 so I should’ve expected all this
4/10
Poor
15 May 2023
Verified traveler

Review

It was unclean, the bed and the floor had bugs, and they didn’t even have hair dryers
Self
2/10
Poor
14 May 2023
Misty

Do not trust the positive reviews.

If you’re thinking about staying here, don’t. This room was terrible. It smelled like urine and mold, there was no extra lock on the door, window shade did not fully go down. It did not feel safe. Further the woman checking me in Seemed genuinely surprised I was not paying with cash. I got a very suspicious vibe from this place.
Friends_and_family Friends
8/10
Excellent
27 Apr 2023
Francime
It’s spacious and good for the price.
Leisure Pet
6/10
Pleasant
27 Apr 2023
Katriece
Pet friendly
Pet
6/10
Pleasant
19 Mar 2023
Wonju
Basic
8/10
Excellent
18 Mar 2023
laura
The times I've stayed here it's always pleasurable sometimes a little noisy but other than that it's a very nice day
Partner
6/10
Pleasant
04 Dec 2022
Brandon

Staff is great

Staff was extremely helpful
Partner
10/10
Exceptional
21 Oct 2022
rigo
They were the bee’s knees
Business_and_leisure Self
8/10
Excellent
09 Sep 2022
Stephenie
My husband and i are from west Texas untill about a year ago. My husband and I also worked for the waffle house combined over 50 years. When o
Friends_and_family Family
8/10
Excellent
08 Sep 2022
X
Was really happy to see that there was bags in the dog cleaning station.
Business Pet
10/10
Exceptional
05 Jun 2022
Vanessa
Fast check in. Lady wasn’t very welcoming though. Rooms look great and are clean and stocked. Area is safe around hotel with the exception of loiterers from the hotel
Leisure Partner
8/10
Excellent
29 May 2022
Verified traveler
No body bothers me
Self
8/10
Excellent
01 May 2022
COLIN
The area seemed unsafe to me when I was there there were cops all in the parking lot don't know what was going on just didn't seem safe. Although the staff was very helpful and nice overall property was nice the only disadvantage is water pressure in the shower was horrible and hot and cold was reversed on my shower took a moment to figure that out
Business_and_leisure Self
2/10
Poor
06 Apr 2022
Donna
While there was police station close - the area did not seem safe. There was one car parked outside that was up on cement blocks. The linens were very thin and worn. No remote to the TV and when I called the front desk, they stated that I had to come to the office to pick one up and probably someone stole the remote. Person in the next room was smoking although it was non smoking. I would not recommend.
Business Self
8/10
Excellent
21 Mar 2022
Vishnu
Very responsive and accommodating staff. Thank you!
Partner
6/10
Pleasant
04 Mar 2022
Terris

Roaches

Roaches
Self
10/10
Exceptional
18 Feb 2022
Nichole

Great for the money

This is a case of you get what you pay for. The hotel offers and inexpensive choice of places to stay. The room was online with the cost. It’s older and no frills but it has everything you need and is clean. I would recommend for anyone traveling on a budget.
Business Self
10/10
Exceptional
15 Feb 2022
RAUL
Great for the price
6/10
Pleasant
14 Feb 2022
Justin (Abigail)

Quiet, comfy, and discreet.

Nice place for the most part. Not in a ghetto run down area, no outside traffic, and it's quiet. Pissed me off when they continuously told me I had to close my door. I'm in a smoking room with my pet I don't want my pet and healing all the smoke. I pay for the room why can't I have it open? Annoying as hell. But overall, nice place for nice price.
Friends_and_family Friends
6/10
Pleasant
11 Feb 2022
Carla

Meh....

Bed was very uncomfortable. I was unable to sleep. Room was clean and they clean accord to COVID guidelines. It has a strong odor of pinesol.
Self
10/10
Exceptional
07 Feb 2022
Lorenzo

Great Hotel

Great one night stay, clean, spacious, and nice room.
Partner
6/10
Pleasant
05 Feb 2022
Sharie
Room smelled like marijuana, staff gave me a can of apple febreez to use so room then smelled like apple scented marijuana. I asked for another pillow, she said when someone is available to go to storage she will get them to bring me one this was at 6:30pm. It is now 8:30am no pillow.
Leisure Partner
10/10
Exceptional
30 Jan 2022
Rudy

Accommodated

Great location and great price for a one night stay.
Partner

Location & surroundings

Red Roof Inn Houston - Jersey Village
16884 Northwest Freeway ., Houston, United States

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Red Roof Inn Houston - Jersey Village

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