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Comfort Suites Houston West at Clay Road

Houston - TX · United States

11440 Clay Road, Building AView location

8.4/10Excellent1,000 Reviews
Cleanliness8.4/108.4
Service8.8/108.8
Comfort8.4/108.4
Condition8.0/108.0
Amenities8.0/108.0
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  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Comfort Suites Houston West at Clay Road

The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products.

Get more of the space you need to spread out, relax or work at the smoke-free Comfort Suites Houston West at Clay Road hotel in Houston, TX located off of Sam Houston Parkway Beltway 8 near Baseball USA.

Our smoke-free hotel is located near attractions like George R. Brown Convention Center, Minute Maid Park, Reliant Park and Sam Houston Race Park. Enjoy free hot breakfast, free WiFi, outdoor pool and hot tub, fitness center, business center, meeting room, guest laundry and spa.

Your spacious suite offers a flat-screen TV, coffee maker, hair dryer, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.

Read more about this hotelShow less

In the heart of Houston, Comfort Suites Houston West at Clay Road is within a 5-minute drive of Bear Creek Pioneers Park and Baseball USA The Yard. This hotel is 4.7 mi (7.5 km) from Memorial City Mall and 17.7 mi (28.5 km) from George R. Brown Convention Center.

Make yourself at home in one of the 69 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls. Featured amenities include complimentary wired internet access, a computer station, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 1:00 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

Important information

  • You need to know
    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Crib (infant bed) fee: USD 12.00 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Baseball USA The Yard 2.7 km / 1.7 mi
Bear Creek Pioneers Park 4 km / 2.5 mi
Battlefield Houston 5.9 km / 3.7 mi
CityCentre 6 km / 3.7 mi
Town and Country Village 6.9 km / 4.3 mi
Memorial Hermann Memorial City Medical Center 7.1 km / 4.4 mi
Memorial City Mall 7.5 km / 4.7 mi
Lakeside Country Club 9 km / 5.6 mi
Jersey Meadow Golf Course 10.5 km / 6.5 mi
Ashton Gardens 10.8 km / 6.7 mi
Darrell Tully Stadium 10.8 km / 6.7 mi
Karbach Brewing 11.5 km / 7.2 mi
Traders Village 11.7 km / 7.3 mi
Westheimer Road 11.8 km / 7.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 69
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • LaunderetteExtra charge
  • Multilingual staff
  • Hotel safeExtra charge
Show 19 more facilities & services
  • Lift access
  • Shop
  • Gym
  • NewspapersExtra charge
  • Luggage roomExtra charge
  • Clothes dryer
  • BBQ facilities
  • Smoking areaExtra charge
  • Conference room
  • Meeting room
  • TV lounge
  • Hot tub
  • Spa centreExtra charge
  • Breakfast
  • Continental breakfast
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • Golf
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 Bedroom • 37 m²SUI.KG-NM
    SUITE KING BED NON SMOKINGPhoto unavailable6 photos

    Comfort Suites Houston West at Clay Road

    SUITE KING BED NON SMOKING

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Room amenities

    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Wake-up service
    • Desk
    • Satellite TV
    • Cable TV
    • Hairdryer
    • Bathroom
    • Fridge
    • Microwave

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Comfort Suites Houston West at Clay Road

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 37 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable10 photos

    Comfort Suites Houston West at Clay Road

    SUITE KING SIZE BED

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Wake-up service
    • Desk
    • Satellite TV
    • Cable TV
    • Wheelchair-accessible
    • Bathroom
    • Hairdryer
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BEDROO.KG

    Photos are not available for this room type.

    Comfort Suites Houston West at Clay Road

    Room KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Comfort Suites Houston West at Clay Road

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size BedSUI.H6-QN

    Photos are not available for this room type.

    Comfort Suites Houston West at Clay Road

    SUITE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen BedsSUI.H6-2Q

    Photos are not available for this room type.

    Comfort Suites Houston West at Clay Road

    SUITE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D

    Photos are not available for this room type.

    Comfort Suites Houston West at Clay Road

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 37 m²SUI.2Q
    SUITE TWO QUEEN BEDSPhoto unavailable8 photos

    Comfort Suites Houston West at Clay Road

    SUITE TWO QUEEN BEDS

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Room amenities

    • Centrally regulated air conditioning
    • Wheelchair-accessible
    • Wake-up service
    • Desk
    • Satellite TV
    • Bathroom
    • Cable TV
    • Hairdryer
    • Fridge
    • Microwave
    • Tea and coffee making facilities

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-1

    Photos are not available for this room type.

    Comfort Suites Houston West at Clay Road

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM-1

    Photos are not available for this room type.

    Comfort Suites Houston West at Clay Road

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Comfort Suites Houston West at Clay Road

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Comfort Suites Houston West at Clay Road

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 37 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable6 photos

    Comfort Suites Houston West at Clay Road

    DOUBLE KING BED NON SMOKING

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Tea and coffee making facilities
    • Wake-up service
    • Cable TV
    • Satellite TV
    • Desk
    • Bathroom
    • Hairdryer
    • Fridge
    • Microwave
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 37 m²SUI.NM
    SUITE NON SMOKINGPhoto unavailable6 photos

    Comfort Suites Houston West at Clay Road

    SUITE NON SMOKING

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Room amenities

    • Wake-up service
    • Satellite TV
    • Cable TV
    • Bathroom
    • Hairdryer
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Desk

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN BED NON SMOKINGSUITE • QUEEN BED NON SMOKINGSUI.NM-QN

    Photos are not available for this room type.

    Comfort Suites Houston West at Clay Road

    SUITE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 37 m²SUI.2Q-NM
    SUITE TWO QUEEN BEDS NON SMOKINGPhoto unavailable12 photos

    Comfort Suites Houston West at Clay Road

    SUITE TWO QUEEN BEDS NON SMOKING

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-NM

    Room amenities

    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Cable TV
    • Satellite TV
    • Wake-up service
    • Bathroom
    • Desk
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Comfort Suites Houston West at Clay Road

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Comfort Suites Houston West at Clay Road

8.4
Excellent
1,000 Reviews
Cleanliness
8.4 /10
Service
8.8 /10
Comfort
8.4 /10
Condition
8.0 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
04 Aug 2026
Ihor
the stay at the hotel was wonderful
10/10
Exceptional
03 Aug 2026
Ihor
The hotel was great, the service was everything was very good! Quiet place!
8/10
Excellent
03 Aug 2026
Donna
The property was clean, maintained well and conveniently located. We're not a fan of the hotel \"hot\" breakfast so finding a breakfast place in the area was impossible. You have to travel up to I-10 (which is very congested) to find restaurants. Overall, this was a good experience.
4/10
Poor
27 Jul 2026
Paul
My room (211) smelled like mildew the whole time and the only active ice machine was on the 3rd floor.
10/10
Exceptional
23 Jul 2026
Paige
We had a great stay! The breakfast was nice, rooms clean, and a great pool area. The hot tub was not hot but was perfect for my little one to swim around in. The staff member on duty the first evening was not super friendly but overall, a super great hotel!
10/10
Exceptional
19 Jul 2026
Mildred
Customer service ⭐️⭐️⭐️⭐️
Self
10/10
Exceptional
18 Jul 2026
Maignoldis
Clean room thanksssssssss
8/10
Excellent
16 Jul 2026
james
Great for the price
8/10
Excellent
12 Jul 2026
Nancy
Overall great stay. Room was clean and staff was nice.
Friends_and_family Family
10/10
Exceptional
07 Jul 2026
Sivakumar
Good!
Self
10/10
Exceptional
06 Jul 2026
Richard
Had a wonderful stay at the property, found the room clean with good amenities, the property benefits from having a pool and gymnasium.
Good breakfast with lots to choose from.
Most of all, the staff and especially Mr Kim, were incredibly helpful.
Thank you for a wonderful stay.
Friends_and_family Family
10/10
Exceptional
06 Jul 2026
Esther
The room was very well kept and spacious. Parking was great . If I would change anything there would be an ice machine on first floor since I’m handicap. Breakfast was good . Overall I would recommend and stay again.
Family_with_children
4/10
Poor
06 Jul 2026
Kadisha
Won't return, definitely not worth the money and it may have been more cost effective to pay directly through the hotel than through Expedia. Staff was polite enough but place definitely needs renovations but the bed was comfy.
Family_with_children
10/10
Exceptional
05 Jul 2026
Jayaprakash
Clean spacious room with good breakfast
Friends_and_family Family
10/10
Exceptional
03 Jul 2026
Klebson
Good location, staff, room, parking, breakfast amenities. No complaints.
Friends_and_family Family
8/10
Excellent
27 Jun 2026
Edith
Nice and clean; however, not close to the city. Also, there was someone hanging outside the rooms appearing not to be a patron of the hotel.
Partner
10/10
Exceptional
21 Jun 2026
Irwing
Very helpful staff, as we called early to let them know our arrival wouldn’t be until middle of the night and they were very attentive.
Friends_and_family Friends
8/10
Excellent
15 Jun 2026
Mary
Ok stay.
Partner
6/10
Pleasant
15 Jun 2026
Richard
The room was pretty worn down. Our mini fridge wasn’t working so we requested a change in rooms. The front desk clerk was very helpful and honestly the best experience about this hotel.
Friends_and_family Friends
10/10
Exceptional
13 Jun 2026
James
Clean room, soft bed, helpful staff
Partner
2/10
Poor
02 Jun 2026
Patricia
I do not recommend it, especially if you travel solo. It is unsafe. I found a person sleeping on one of their lobby chairs at 2 AM and the front desk didn’t respond when I asked. Then, a young man came out of the elevator and ran to the parking lot. It is kind of scary.
Self
10/10
Exceptional
26 May 2026
Rachel
I’m never disappointed at this property. They staff whether an or pm shift are great representation of the company. My room is always a pleasure to see in . It feels like home.
Self
8/10
Excellent
24 May 2026
Uzoma
The room was clean and bed was well made. The fridge worked but was old. Hallways smelled like smoke but nothing out of the ordinary. Standard place to stay, breakfast had hot food - eggs, sausage, biscuits, toast, waffles etc
Self
2/10
Poor
21 May 2026
Tiffany
The environment was extremely disturbing I was literally nervous to sleep I booked for two days end up only staying one night I couldn’t sleep another day there. False advertisement it doesn’t look like any of the pictures
Self
10/10
Exceptional
16 May 2026
Julie
The room was clean. The breakfast was acceptable. The staff was friendly and accommodating.
The pool looked dirty and neglected. The restrooms by the front desk needed attention.
Partner
8/10
Excellent
05 May 2026
Rick
my rating was good + . Parking was good and safe. Breakfeast looked good but we opted to go out for breakfeast to a favorite spot. Chec-in was excellent. They were very courteous and allowed us to check in 2 hours before the 3:00 PM time frame since we arrived early. I would stay there again
Family
10/10
Exceptional
02 May 2026
John
Nice clean room. Enjoyed the layout of the room. Will stay again.
Self
4/10
Poor
30 Apr 2026
Jonathan
The jacuzzi didn’t work. There were no weights in the wait room. It felt barebones and not well kept.
Coffee was decent ;)
10/10
Exceptional
29 Apr 2026
Gabriele
Yes parking was ok
Family
8/10
Excellent
29 Apr 2026
Tariq
Good location. General level of cleanliness of property was good. Condition of amenities is okay (acceptable), but the hotel is showing its age. Repairs usually consist of restoring original elements (from over 25, 30 years ago), and not replacement of the now old fixtures. Rooms can vary, some are decent, but some have problems (I saw three rooms after I needed to move from my original room due to dirty mattress with stains). Mattresses are comfy, but they MUST be cleaned, and the spots must be removed- this is doable, and is just being disregarded. Also, the cleaners of the rooms need to spend some time wiping off dirty spots, and must use RUST and MOLD removals, there are several sections, especially in the bathrooms where mold is showing up.
Partner
4/10
Poor
19 Apr 2026
Deborah
Outlets on bedside lamps didn’t work (for plugging in cell phones). Two bath towels only for a 3-night stay. Door frame in bathroom only partially repaired with nails and screws exposed. Bathtub partially painted. Rust around base of tub. Damaged “tray” that refrigerator sat on. Poor lighting in suite area. Trouble with security key-card for door.
Friends_and_family Family
8/10
Excellent
10 Apr 2026
Mildred
Excellent service
10/10
Exceptional
30 Mar 2026
Mildred
Great customer service 10/10 ! 🤗
10/10
Exceptional
24 Mar 2026
Patrick
Good breakfast.
Pool needs some work and the door inside from the pool needs to be fixed so it scans the room cards. We had to walk outside the pool and around to the front door because the door from the pool did not work.
Family
8/10
Excellent
22 Mar 2026
Ellen
Older facility, but clean. Great staff/ management. Breakfast good for the price.
Family_with_children
8/10
Excellent
22 Mar 2026
Brian
Older rooms, but clean. Staff, especially Mike, were great. Breakfast needs better hot foods, coffee.
Family_with_children
6/10
Pleasant
21 Mar 2026
Siva
Facility definayely needs improvement. Staffs are friendly. Overall
8/10
Excellent
20 Mar 2026
Dave
Hot tub was not working. 90 degrees outside and pool was open but no filter /skimmer working. Water was dirty.
Self
8/10
Excellent
19 Mar 2026
Diep
Rooms were spacious and clean. Rub could use some refinishing and shower bar didn't seem very sturdy. For the most part, it was a very good hotel for the price. Convenient location with easy access to all the areas we were traveling between. Everyone was courteous and guests were all very quiet. Was thankful the mini fridge also had a small freezer area.
Partner
10/10
Exceptional
18 Mar 2026
Leslie
Was great
8/10
Excellent
17 Mar 2026
Chastity S
Yes the room seemed cleaned, the only 2 problems i noticed when i 1st checked in my room i noticed there was a piece of hair on the bed cover, also over there by the couch looked like it haven't been wiped down or mopped, and the shower was hard to turn on, but it was fully stock and staff was very nice, but most of all the hotel was nice and decent so out of a 5 would rate it a 3 or maybe a 4
Family
2/10
Poor
15 Mar 2026
Jasmine
Room was not clean smelled like weed and mildew if you’re a clean person THIS IS NOT THE PLACE FOR YOU!
Partner
10/10
Exceptional
13 Mar 2026
Ramiro
Stay was great
Self
10/10
Exceptional
13 Mar 2026
Janice
Great property condition and management.
Family_with_children
10/10
Exceptional
08 Mar 2026
Mildred
Very clean and ver peaceful stay 🤗
Self
10/10
Exceptional
08 Mar 2026
Mildred
Didn’t use the pool
Self
10/10
Exceptional
03 Mar 2026
Isabella
Friendly staff , our room was very clean. did not use the pool or the laundry service.
location was perfect for us.
Great breakfast.
Family
8/10
Excellent
27 Feb 2026
Charles
Everyone was very friendly.
Friends_and_family Family
10/10
Exceptional
22 Feb 2026
Teresita
Clean room and super comfy bed and sheets!
Family
10/10
Exceptional
21 Feb 2026
Randy
Room was spotless and staff was excellent
8/10
Excellent
16 Feb 2026
Ivan
It was great stay clean all the way around. Breakfast was ok not a lot of options but for being included not bad.
6/10
Pleasant
15 Feb 2026
ALLEN
Room itself was great. But the bathroom had long black hair at the base of the toilet. As well as the shwer and tub had long black hair in the bottom. If it was ni for the late hour of our arrival we would have went elsewhere.
Leisure Family
10/10
Exceptional
13 Feb 2026
Mirza
The hotel has very spacious rooms and plenty of parking spaces, which made our stay very convenient. The daytime front desk staff was extremely friendly and helpful. The room was well-equipped with all the necessary amenities for a comfortable stay.
Leisure Family
8/10
Excellent
10 Feb 2026
Kien
Yes so far good
Leisure Friends
8/10
Excellent
08 Feb 2026
joyce
Good
10/10
Exceptional
29 Jan 2026
Philip
N
10/10
Exceptional
26 Jan 2026
Philip
Room ia nice and clean, quiet place
Business Self
10/10
Exceptional
26 Jan 2026
wanda
Friendly staff, breakfast excellent perfect location! Will definitely stay here again
10/10
Exceptional
23 Jan 2026
Dean
Clean and quiet
8/10
Excellent
19 Jan 2026
Nicole
Parking, staff and was a claeanbt99m
Friends_and_family Family
6/10
Pleasant
29 Dec 2025
Nick
Safe hotel
Leisure
10/10
Exceptional
16 Dec 2025
SARGENT
Nice Rooms, Good atmosphere
Business Friends
10/10
Exceptional
13 Dec 2025
Justin
Well maintained property and clean room.
10/10
Exceptional
10 Dec 2025
Jon
Everything was great
10/10
Exceptional
29 Nov 2025
MARLON
This facility is very convenient because is in good place close to shopping
Leisure Family
2/10
Poor
23 Nov 2025
Nishani
We had to change rooms 3 times. The TV did not work in the first room. The toilet was stopped up in the second room and no cable options. There was a terrible smell in rooms 1 and 2. Breakfast was subpar.
Leisure Partner
8/10
Excellent
19 Nov 2025
Joseph
Staff was nice
Business Self
10/10
Exceptional
13 Nov 2025
Troy
Very friendly staff, rooms were clean, great place to stay
Business
10/10
Exceptional
13 Nov 2025
Eden
Check in was quick and easy. The room was clean and had everything we needed.
Business Friends
10/10
Exceptional
10 Nov 2025
Ashlyn
We enjoyed our stay here. The staff is friendly and rooms are comfortable.
Business
4/10
Poor
09 Nov 2025
Terance
The the room up keep was poor. Pull out mattress was disgusting and there were no sheets for it in the room. The the shower faucet would not stop dripping. The lastnight of the stay the fire alarm went off and rang for 2 hours which was very annoying and disturbing.
Partner
10/10
Exceptional
09 Nov 2025
Judith
Great stay!
Business
10/10
Exceptional
26 Oct 2025
Colleen
The room was very clean and the staff very efficient.
8/10
Excellent
17 Oct 2025
Jordan
Yes
Partner
10/10
Exceptional
16 Oct 2025
Genevieve
Staff at check in and check out was very pleasant.
10/10
Exceptional
14 Oct 2025
Edinson
Great staff service
Leisure Family_with_children
10/10
Exceptional
13 Oct 2025
Ella

5 stars

Yes, parking was easy and safe
Business
10/10
Exceptional
11 Oct 2025
Alicia

Id come back

Checkin was a breeze. Staff are nice. Location is nice. Room was clean. Other that the fire alarm going off at 3am fir unknown reasons i enjoyed my stay
Partner
6/10
Pleasant
10 Oct 2025
Reynaldo
This location is very dated. Things were dirty and outdated. Very disappointed.
2/10
Poor
02 Oct 2025
Adriana
The rooms have a strong odor of wet. Not cleans bed clothes
Leisure Family_with_children
2/10
Poor
26 Sep 2025
Arely
Checking in I forgot my toothpaste but brought my toothbrush I simply asked for some toothpaste. A gentleman at the front stated he did not know where it was at. So when I tried to purchase some from their convenience store they had in the hotel there was none in stock. This made it extremely inconvenient for me being that I'm used to getting toothpaste as an amenity or even being able to buy it. He told me that I would have to wait till 9:00 a.m. or maybe 7:00am when the manager came in. I am only staying in the hotel because of work and will be needing to be at work at 6:00 a.m. making this very inconvenient. Also, the gentleman in the front was very unprofessional and I don't understand how he did not know where the toothpaste is but is an employee here. Probably will never stay here or recommend this to anyone else. I mean he talked ghetto as
Business Partner
10/10
Exceptional
15 Sep 2025
Passion
Can’t complain!
Business_and_leisure Family_with_children
8/10
Excellent
04 Sep 2025
David
The overall stay experience was good except the bathroom couldn't be closed. The front desk was notified.
Business Friends
2/10
Poor
02 Sep 2025
Vasanthakumar

Poor choice, won’t go back

Very poor choice made by me. There was a dead cockroach in the room and the refrigerator was leaking. The guy at the front desk was kind and swapped my room. The new room had a house gecko which ran off and hid under the bed.

The elevator had a smoke smell. The people were seen with beer bottles next to main entrance.
Friends_and_family Family
10/10
Exceptional
01 Sep 2025
Waszell
Nice and affordable
Leisure Self
6/10
Pleasant
24 Aug 2025
Lauren
Room was clean but had a weird smell and air conditioner didn’t work well.
Friends_and_family Friends
10/10
Exceptional
22 Aug 2025
Araceli
Our room was huge compared to other hotels. I loved that it had a fridge and microwave. I highly recommend this hotel.
Leisure Family
8/10
Excellent
21 Aug 2025
Caitlyn
I really liked the staff service. They were nice and helpful. The only downside to staying was that the furniture was ripped up in our hotel room and there was a big roach in the room.
Leisure Friends
10/10
Exceptional
11 Aug 2025
Verified traveler

Very clean and comfortable

I found this place better than the last time I visited. It smells really clean. The shower head could be changed already though. That's about the only thing that needs attention.
Friends_and_family Friends
10/10
Exceptional
01 Aug 2025
MONICA
Everything
2/10
Poor
31 Jul 2025
Nimisha

Don’t get fooled

Not how it’s shown in pic ,kitchen was shown while booking and after confirmation too but unavailable after checking in .no cleaning ,pathetic experience.
Friends_and_family Family
10/10
Exceptional
29 Jul 2025
Danea
Bath soap on the wall like shampoo and conditioner
10/10
Exceptional
29 Jul 2025
Efren
all good
10/10
Exceptional
28 Jul 2025
Maria
Cleaning service every day, nice pool and gym. Very nice staff, breakfast included. A little far from down town but ok. Will stay again.
Leisure Family
10/10
Exceptional
24 Jul 2025
Beverly
Comfort inn was very comfortable relaxing clean and very safe to park quiet area love it would love to go back and the staff members was very polite
10/10
Exceptional
23 Jul 2025
Rosalind
I liked the spacious room and the fact that it was so clean.
Business Self
10/10
Exceptional
13 Jul 2025
Robert
Breakfast, staff, room and bed all great! No problems really enjoyed stat!
Leisure Partner
10/10
Exceptional
13 Jul 2025
Juan
It was a pleasant experience, the staff was friendly and knowledgeable.
Partner
10/10
Exceptional
06 Jul 2025
asha
Would love to comeback any time!
6/10
Pleasant
05 Jul 2025
Verified traveler
Did not like the smell of the area
Leisure Partner

Location & surroundings

Comfort Suites Houston West at Clay Road
11440 Clay Road, Building A, Houston, United States

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Comfort Suites Houston West at Clay Road

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