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Platinum Inn And Suites

Houston - TX · United States

12410 Northwest FwyView location

8.0/10Excellent567 Reviews
Cleanliness8.6/108.6
Service8.2/108.2
Comfort8.6/108.6
Condition8.6/108.6
Neighborhood8.6/108.6
Amenities7.6/107.6
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Platinum Inn And Suites

With a stay at Platinum Inn and Suites in Houston (US 290), you'll be within a 15-minute drive of CityCentre and Memorial City Mall. This inn is 7. 1 mi (11. 5 km) from Memorial Park and 7. 9 mi (12. 7 km) from Sam Houston Race Park.

Featured amenities include a business center, express check-in, and a 24-hour front desk. Free self parking is available onsite. A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM. Make yourself at home in one of the 42 air-conditioned rooms featuring DVD players and LED televisions.

Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads. Conveniences include desks and separate sitting areas, as well as phones with free local calls.

Read more about this hotelShow less

With a stay at Platinum Inn and Suites in Houston (Northside), you'll be within a 15-minute drive of Memorial City Mall and Westheimer Road. This hotel is 12.1 mi (19.5 km) from Daikin Park and 12.4 mi (19.9 km) from Rice University.

Make yourself at home in one of the 42 air-conditioned rooms featuring DVD players and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.

Conveniences include desks and separate sitting areas, as well as phones with free local calls. Featured amenities include a business center, express check-in, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • You need to know
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
  • Minimal age
    18
  • Spoken Language

    English

    Spanish

Nearby attractions

Karbach Brewing 5.2 km / 3.2 mi
Marq*E Entertainment Center 8.1 km / 5 mi
Houston Arboretum and Nature Center 10.3 km / 6.4 mi
Memorial City Mall 10.7 km / 6.7 mi
Memorial Park 10.9 km / 6.7 mi
Houston Country Club 11 km / 6.9 mi
Uptown Park 11.1 km / 6.9 mi
Memorial Park Municipal Golf Course 11.2 km / 7 mi
Memorial Hermann Memorial City Medical Center 11.4 km / 7.1 mi
Baseball USA The Yard 11.5 km / 7.1 mi
The Heights Theater 11.7 km / 7.3 mi
Bear Creek Pioneers Park 12.2 km / 7.6 mi
River Oaks District 12.5 km / 7.7 mi
Sam Houston Race Park 13 km / 8.1 mi
CityCentre 13.2 km / 8.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 42
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Multilingual staff
  • Business centre
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO Accesible DeluxeSTUDIO • Accesible DeluxeSTU.H6-DX

    Photos are not available for this room type.

    Platinum Inn And Suites

    STUDIO Accesible Deluxe

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accesible Deluxe

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Platinum Inn And Suites

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXE KING BEDSTUDIO • DELUXE KING BEDSTU.DX-KG

    Photos are not available for this room type.

    Platinum Inn And Suites

    STUDIO DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Platinum Inn And Suites

8.0
Excellent
567 Reviews
Cleanliness
8.6 /10
Service
8.2 /10
Comfort
8.6 /10
Condition
8.6 /10
Neighborhood
8.6 /10
Amenities
7.6 /10
100 reviews shown
8/10
Excellent
02 Jul 2026
breona
The room was clean. Need a few upgrades on the security locks and bathroom area but overall nice stay for the price.
Partner
10/10
Exceptional
17 Jun 2026
Andrew
The place was great, my only complaint was the tv. I stated it didn’t work. He just shrugged his shoulders and chuckled. But besides that. Reception was nice, the maid was very nice. Just that tv. And thats it.
Friends_and_family Family
10/10
Exceptional
11 Jun 2026
Gene
This was an amazingly nice place considering its size and location
Self
10/10
Exceptional
16 May 2026
Alexis
Nice all around
Partner
10/10
Exceptional
16 May 2026
Alexis
It was very nice all around ;)
Partner
2/10
Poor
10 May 2026
Corey
You can find better options than this the picture, are NOT what they are! Online
Partner
4/10
Poor
22 Apr 2026
Briana
Very raggedy looking for $68-70 for a room. The lady at check in asked me to give her $10 for a non smoking room then when I told her I paid online she said oh it doesn’t say it online but I need $10 deposit because people try to keep the key but I refused because it should state any fees online, she was rude. She gave me a room and it smelled Smokey even had an ash tray in there also the bathroom door had a hole in it. I took a video when I first walked in for proof. Would not recommend this hotel
Self
10/10
Exceptional
22 Mar 2026
Paige
Cc
10/10
Exceptional
16 Mar 2026
Nya
Service was good. Parking is iffy but that’s expected it’s hard to find a spot when it’s busy. Room was clean.
Friends_and_family Friends
10/10
Exceptional
15 Mar 2026
Leland
Good room nice and clean. Front desk very nice and helpful.
Self
6/10
Pleasant
15 Mar 2026
Robert
Only cereal for breakfast
Partner
6/10
Pleasant
08 Mar 2026
Ashley
The biggest problem we had was that the cooktop was induction, rather than a normal electric, and nothing in the description advertised it as induction. We brought our own dishes, which was good because none are provided, but we were not able to cook with our aluminum pot because induction stoves require magnetic cookware. The cleanliness was good except for a ring of mildew in the toilet when we arrived which was gone after housekeeping cleaned. Since it's in Houston and always super humid, we suspect it was just a long time since the last guest had stayed in that room, not lack of thorough cleaning. The toilet ran pretty continuously and there was a broken outlet cover. There are only overhead lights, which is okay for a bare-bones type of place, but it was kind of a bummer to have the light in your eyes while trying to relax in bed. The bed was reasonably comfortable. Lastly, we were surprised to find a porn channel available, especially because that's the channel the TV was set to when we turned it on. We're not squeamish about that sort of thing, but we were really glad we didn't have kids with us.
Partner
2/10
Poor
10 Jan 2026
Stephen
Was not at all what the description was. And no water pressure in shower or sink, we ended up leaving and not staying at all.
Partner
6/10
Pleasant
16 Dec 2025
Christopher
Fine but odd. They scrimp on the basics - half roll of toilet paper, few pillows, no tissues. Loveseat was in really rough shape. Brackets but missing towel bars. We ended up cutting our stay short. Doesn’t feel like a professional operation.
8/10
Excellent
01 Dec 2025
Aaron
Clean,accessible with a friendly staff
Self
10/10
Exceptional
16 Sep 2025
My name Jose eliseo reynaga jr
Friendly people. Clean rooms
Self
2/10
Poor
25 Aug 2025
Chance

Disgusting

I booked this hotel based on the reviews. However, this is the most disgusting hotel and I could not stay there. I advised the staff and they wouldn't help me at. All I needed was clean bedding for the night. I was told no and the room was rented as is.
Business
10/10
Exceptional
23 Jul 2025
Robin
Descent for the price
Business_and_leisure Partner
8/10
Excellent
08 Jul 2025
Nathaniel
Room was good nice and clean A/C worked really well. Front desk help needs to be trained better to handle questions and invoices. Could not get me the proper invoice for my stay.
2/10
Poor
03 Jul 2025
Pavanjeet
Our AC stopped working for one night and it was an horrible experience.
6/10
Pleasant
16 Jun 2025
Ivo
W
6/10
Pleasant
15 May 2025
Charles
The place was pretty decent considering the area. My only complaint would be the way the lights are wired. 6 to 7 light switches but none of them operated the app lights individually, either all on or all off
Business_and_leisure Self
6/10
Pleasant
24 Apr 2025
Trinity
The area was convenient and a nice short drive to places but at my arrival there was hair on the bed, pee on the toilet seat, and multiple burn marks in each new or used sheets I was given. I asked to get my room recleaned or moved to another and was just offered new sheets to put together myself.
Leisure Partner
10/10
Exceptional
15 Apr 2025
Italie
Great place!
Leisure Partner
10/10
Exceptional
15 Apr 2025
Stacie
Housekeeping came in everyday to clean the room and we really appreciated that. The area was safe and clean. The last night we were there, there was loud mexican music blaring from the room next door until 1am. That wasnt ideal but we were tired so slept through
10/10
Exceptional
14 Apr 2025
Trevon
Great room
Friends_and_family Family
10/10
Exceptional
12 Apr 2025
Emily
.
10/10
Exceptional
12 Apr 2025
LaToshia
Was only there for a day and hf and everything is good. Only stayed in the room to sleep and shower. Not sure if of breakfast but there is a ihop literally right next door and just ate breakfast there
Friends_and_family Family
8/10
Excellent
11 Apr 2025
Jahlon

Just.....Meh

It was a place to lay our heads. No Continental Breakfast offered. Asked for an iron & ironing board, as there was neither in the room...they had none.
Partner
10/10
Exceptional
30 Mar 2025
Trevon
Very clean and nice receptionist
Partner
10/10
Exceptional
26 Mar 2025
Roderick
Nice people
Business Self
6/10
Pleasant
25 Mar 2025
Edward
I did not like the separation of the bathroom from the bedroom from the sitting area. And there were no lamps in the room to have private lighting if partner was sleeping.
Business_and_leisure Partner
10/10
Exceptional
16 Feb 2025
Ben
I love this place
Business_and_leisure Partner
10/10
Exceptional
16 Feb 2025
Ricardo
The management was extremely helpful and professional
10/10
Exceptional
15 Feb 2025
Anthony
.
10/10
Exceptional
21 Dec 2024
Reginald
Great property and friendly staff
Leisure Friends
6/10
Pleasant
15 Dec 2024
Mabell
Clean but outdated.
10/10
Exceptional
22 Nov 2024
Gracie
We and my husband went for a weekend and staff was very nice. They made last minute accommodations for me since I can't get up stairs. Rooms were a decent size. And was quiet. Sit in the same parking lot as a Mexican restaurant and an IHop.
Leisure Partner
10/10
Exceptional
10 Nov 2024
David
It was my first time staying here. And I actually liked it. It’s cozy and quiet.
Leisure Self
10/10
Exceptional
06 Nov 2024
Jennifer
Me and my girlfriend had to stay for one quick night and I would give it a 10/10!! It had what we both needed..
Leisure Partner
8/10
Excellent
02 Nov 2024
Margaret
The staff was AWFUL. Took a long time to check in because their system wasn’t working, and when asked about the suites i was told it would be a $20 difference despite my room and the suites showing up as the same price online. They also said I had to give a “cash only” $20 deposit to use any kitchenware, which seemed pretty scammy to me so I did not pay it. The room itself was wonderful but the staff truly ruined the experience.
Leisure Partner
10/10
Exceptional
31 Oct 2024
Daniel
It was nice
10/10
Exceptional
30 Oct 2024
Anthony
Nice cozy place to stay!
Leisure Partner
10/10
Exceptional
11 Oct 2024
Casey
Nice staff and very clean. Great location.
Business_and_leisure Self
6/10
Pleasant
08 Oct 2024
Krzysztof
It is a clean and quiet property. Don’t expect any thrills like breakfast. Basic stay but for the money we were satisfied.
6/10
Pleasant
30 Sep 2024
Adolfo
My 9yr old turned on the TV to PORN... He turned it off and came to me in the restroom and said there is inappropriate stuff on TV. So i told him to wait in the restroom, closed the door and sure enough TV turns on DIRECTLY TO A WOMAN TAKING 2 D!CKS TO THE FACE....

DO BETTER!!!!
Friends_and_family Family
10/10
Exceptional
28 Sep 2024
sean
Nice clean and quiet!
Leisure Self
10/10
Exceptional
26 Sep 2024
Francisco
It was nice.
Leisure Partner
6/10
Pleasant
21 Sep 2024
Andrew
They don’t have comforters on the beds, only thin sheets. We asked for a comforter and the employee grabbed a clean, thick blanket. The manager then refused it and instead handed us a Sherpa style thin blanket
8/10
Excellent
18 Sep 2024
Kimberly
Clean bathroom
Business Self
10/10
Exceptional
15 Sep 2024
Adavious
Nice
Business_and_leisure Family_with_children
8/10
Excellent
12 Sep 2024
Elyssa
Thin sheets n extremely cold
Friends_and_family Friends
10/10
Exceptional
10 Sep 2024
Jonathan
Nice
Leisure Family
10/10
Exceptional
23 Aug 2024
Casandra
Everything was great
Business_and_leisure Self
10/10
Exceptional
20 Aug 2024
Robert
A little gem in a city with horrible hotels.
Leisure
2/10
Poor
19 Aug 2024
Mark

If I could give a negative score I would

Avoid this place like the plague. The room descriptions are inaccurate. They say deep soaking tub, and honestly that's the biggest reason I booked. Nope, regular tubs, and no plug so you can't take a bath if you want to. I paid extra for the room with a full-size fridge, and it took so talking when checking in to be sure I got it. Lots of other issues - TV reception was very poor- I could not watch the olympics. Fine, I tried to stream, but internet was poor. I prepaid for 2 nights. As soon as I checked in, I tried to cancel the 2nd night. Hotels.com tried for me, but you have to cancel by noon the day before. I talked to the hotel, and they only agreed to refund me if I DID NOT post a bad review - like I told them I was going to do. So here we are, after multiple calls looking for the refund. Hotels.com has agreed to refund me, since they have been following up with me to get that refund and have been told that since the manager is not available they can't issue a refund. They are going to look into this hotel as well now. Totally dishonest.
Business
10/10
Exceptional
12 Aug 2024
Miguel
Everything excellent!!
10/10
Exceptional
10 Aug 2024
Brandon
Updated rooms…No elevator. Small bath towels but overall I’d definitely stay again.
Business_and_leisure Self
10/10
Exceptional
07 Aug 2024
Stacey
Friendly
Leisure Partner
6/10
Pleasant
05 Aug 2024
Scott
Parking was a inconvenience- property is small
Business Self
10/10
Exceptional
29 Jul 2024
Kyle c
Very clean and friendly. For the price you can’t beat it!
Business
10/10
Exceptional
26 Jul 2024
Melanie
Very modern design. It’s a bit sketchy on the outside, but the rooms look very nice, clean and modern. I must say however, I was not provided any information about wifi when I checked in, and when I tried calling the front desk, it seems like the phone wouldn’t work.But nevertheless, even the front office had a very clean smell which is a very good sign. Lastly the check in/check out process was super quick and easy. Enjoyed my stay overall!
Leisure Partner
8/10
Excellent
25 Jul 2024
Corey
Cleaning
Business Self
8/10
Excellent
19 Jul 2024
Morteza
Place have been renovated recently, the parking lot has fenced and cobverd very well. The room has minimum appliances mini microwave and fridge.
Business Self
2/10
Poor
13 Jul 2024
Khristopher
Need a refund, hotel didn’t have power and never was able to check in
4/10
Poor
07 Jul 2024
Marcella
The property was ok for something last minute however the shower was dirty and not clean.
10/10
Exceptional
07 Jul 2024
Kelvin
La habitacion y el baño muy limpias. Lo recomiendo.
Leisure Partner
10/10
Exceptional
01 Jul 2024
Henry
So quiet and is a big room omg, love it
Business_and_leisure Self
10/10
Exceptional
25 Jun 2024
Felton
Good stay
6/10
Pleasant
22 Jun 2024
Mehrdad
I guess you get what you pay for!
Business Self
10/10
Exceptional
13 Jun 2024
Alexis
Great property. Parking is limited. Otherwise oerfext
Business Partner
2/10
Poor
12 Jun 2024
Thomas
The owner tried to give me a lower class room when I paid for a full one with a kitchenette. Then after I got moved to one with a kitchenette, the stove didn’t work. Had to go back and forth to the office so many times for little stuff it’s ridiculous
Family
4/10
Poor
03 Jun 2024
Jared
The bed covers had cigerette holes in the covers that were very noticable. If your room sevice why would even leave it up to chance that we wouldn't notice the burn holes? Just use a new bed cover for the sanity of yoir guests. My wife was disgisted and insted we move hotels immediately.
Business Partner
8/10
Excellent
26 May 2024
Sang
Everything is ok. Make sure to bring your own toothpaste.
2/10
Poor
21 May 2024
Carol and Phillip
We got there to check in, and they had a sign on the window that they had no power and no one could stay there, so we had to drive around until we could find something else!
10/10
Exceptional
15 Nov 2023
Merari
Staff is very helpful and nice ...location is very convenient and clean ...i love comming here im a frequent visitor...
Leisure Partner
8/10
Excellent
01 Oct 2023
brand
Nice room would stay here again
Leisure Partner
4/10
Poor
25 Sep 2023
Seyedmehdi
The area is very unsafe.
Leisure
2/10
Poor
09 Sep 2023
Ethan
Weren’t very nice at the front desk and the cleaning ladies banged on our door and walked in on us twice in the morning, there was food left all over the microwave and our room smelt like cigarettes.
Leisure Partner
4/10
Poor
10 Jul 2023
José Manuel
The ONLY thing they had for breakfast was 2 bowls of cornflakes, and the juice machine was out of service. The “breakfast included” announcement IS A LIE.
Leisure Family
2/10
Poor
13 Jun 2023
P J
no coffee pot in the room, dime-store toiletries, no end table lamps, the remote to the tv didn't work properly, the clerks were unprofessional, the room wasn't as advertised. It was over-priced and I was very disappointed
Business Self
2/10
Poor
26 May 2023
Verified traveler

Chemical factory motel

Well, its a motel by the highway which is probably renovated (drown in chemicals that you could smell even outside room) but if look closely, one can find remaining germs. Its not a hotel, there is no lobby as you know it, no breakfast as well despite the listing lie about it being included.
Self
6/10
Pleasant
09 May 2023
ShZavie
The space
Leisure Self
2/10
Poor
30 Apr 2023
Adam
The power went off for 4 hours due to a storm and there was no discount when I asked about it. Also in my room there was a very loud continuous clicking noise from the metal air vent in the bathroom.
Leisure Self
4/10
Poor
18 Apr 2023
Andres
Room had trash when we got there, cleaning lady was very pleasant though and got right on it. Some light switches and electrical outlets did not work. Site was fine, enough parking. Location not bad, dining places nearby. Overall disappointed though.

No breakfast!!! They do not serve anything, just a coffee machine and a broken juice machine in the lobby.
Leisure Family_with_children
10/10
Exceptional
13 Apr 2023
Georgina
Nice location, quiet, friendly staff and very clean. Cleaner than any other hotel I've been to
Leisure Partner
4/10
Poor
12 Apr 2023
Siboniso
On the booking it stated that breakfast was included. However, when my brother rang the reception to ask about it the staff were rude and put the phone down on him. Wi-Fi wasn’t working.
Business Self
2/10
Poor
04 Apr 2023
Michael

3.5 stars should be 1.5 stars

This is an old, two-story motel with no elevator so seniors and those disabled should request a first floor room. The first room I was assigned had a broken air conditioner and no WiFi reception and, at me request, I was moved to another room. This time the AC worked but the WiFi was so spotty that I had to create my own hotspot from my cellphone. The water pressure was terrible even when showering in the afternoon when others are not using much water. This is the first room I've ever stayed in that didn't have a lamp on the bedside table for those who enjoy reading before going to sleep. There were no tissues in the room, no shower mats (to prevent slipping) and the towels were very thin. On the positive side, the rooms had a mini-fridge and microwave and the sink counter and shower walls seemed to have been recently replaced.
Self
2/10
Poor
07 Feb 2023
Cheryl
This property was nothing like advertised it was disgusting the sheets were dirty and I wish I could get a refund it was terrible I will never stay here again and I don't suggest anyone else to either
Business_and_leisure Family
8/10
Excellent
27 Jan 2023
Andrea
Only complaint is that the rooms weren’t ready early and did not have double beds.

Leisure Family_with_children
10/10
Exceptional
26 Dec 2022
Donald
Clean , quiet and friendly
Leisure Partner
8/10
Excellent
07 Dec 2022
Sheby
Need better soft towels
Business Self
2/10
Poor
30 Nov 2022
Yaszmine
Shiesty management. Front office told me $75 to book over the phone upon arrival I was told to walk to the atm and retrieve $100 for room deposit. When I told them to run my card for the deposit and return it in the morning they refused. Bad business! Wasn’t discussed over the phone because it isn’t a real policy! So I booked through Expedia to get around that. Check out isn’t until 11 front office knocked on my door every morning at 10 am waking me up asking for money! I never paid them directly always Expedia. The customer service is all around horrible. Also don’t buy candy in the front office! One day is $1 the next $2 - $3 . A bunch of small scams if you don’t pay attention.
Business_and_leisure Self
10/10
Exceptional
24 Oct 2022
Jose
I look clean and peaceful 👌💯
Business_and_leisure Partner
2/10
Poor
21 Oct 2022
Roger
EVERYTHING WAS POORLY RAN BY STAFF AND ALL AREAS WERE VERY DIRTY AND JUST NASTY
10/10
Exceptional
16 Oct 2022
Verified traveler
Platinum was pretty new and clean. It's wide and plenty of room for two persons with king bed. It had kitchenette and you need to put down the cash deposit $50 for each room with Kitchenette. In order to use it, you need to loan the pans or pots from front desk. The kitchen was nice and clean. The service was thorough.
Friends_and_family Family
4/10
Poor
26 Sep 2022
Devon
Had to pay a $50 deposit for a room I had already paid for weeks prior. Was locked out of said room before deposit was paid.
Leisure Partner
2/10
Poor
07 Aug 2022
Danny L
It was a low budget hotel.
Leisure Partner
4/10
Poor
02 Jul 2022
David
When I arrived to check in, the clerk told me I would have to pay a $50 cash deposit. Nowhere had this requirement been mentioned, and I did not have the cash. He was unyielding. The general environment didn't feel safe, and the clerk's bank teller window didn't help. I decided I didn't want to win the argument and left with my wife to find accommodations elsewhere.
10/10
Exceptional
24 Jun 2022
Jacob Paul
It was good

Location & surroundings

Platinum Inn And Suites
12410 Northwest Fwy, Houston, United States

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Platinum Inn And Suites

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