Baymont By Wyndham Houston Tx

United States , Houston - TX
Houston, 12439 Nw Freeway
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100 reviews shown

10/10

Exceptional

24 Apr 2026

John

Great. I use it often every week

2/10

Poor

23 Apr 2026

Michelle

From the second we arrived we can already tell we didn’t like it. A few men smoking outside the hotel. Trash outside the rooms. The elevator wasn’t working , so we had to carry our luggage up the stairs thankfully it was just two stories. Once inside the room the Tv wasn’t working , there were missing lights , shower had hair everywhere , tried calling the front desk to switch rooms but the phone wasn’t working . We called using our own phone and was told that there
Weren’t any other 2 bed rooms available. Tried to go to bed and deal with the issues in the morning but the bed sheets were dirty . They looked stained yellow. The comforter was stained with who knows what . Unfortunately it was already midnight and my kids were tired we stayed there that night sleeping over our clothes that we laid on the bed. The next morning we were out of there .

Family_with_children

2/10

Poor

22 Apr 2026

Camilla

Check-in went smoothly. I booked a non-smoking king room. Once we got in the room it reeked of smoke. I went to sit my bag down on the desk and saw roaches crawling all over! I immediately went to notify staff and see if I could change rooms. Staff did not seem to care, as no apologies were offered. The staff told me there were no rooms available (despite the nearly empty parking lot) and if I didn’t want that room I could leave. She asked for the keys back immediately so she could process a refund. I let her know I had to get my things from inside still. So, I went back to the room and realized I didn’t even need a key. All I had to do was push the door open! Anyway, I got my refund and got the hell out of there. I got a decent room at the Sonesta down the street.

Partner

2/10

Poor

18 Apr 2026

Desean

Rooms had bugs and smelled bad

2/10

Poor

13 Apr 2026

Josefina

Room 207 had an overpowering musty/cigarette smell and the door had a bad dent such that it didn't close all the way. We requested another room and we relocated to Room 101 and within 2 minutes of stepping in I saw a cockrach crawling up the sink wall. In the morning, they denied us breakfast even though we arrived before it was over - they said to grab whatever was still there. There was barely enough cereal to make two bowls for my kids, and when I asked for milk, they said it was gone. I asked if they could bring some out and they said whatever was there is all they had, but I it looked like they never set milk out because the metal milk jug had a lining of water at the bottom, and had there ever been milk, it would have had a lining of milk instead. My kids had to take the two bowls of cereal without milk and I had to go find milk elsewhere. Furthermore, their pool was undergoing \"maintenance,\" and we couldn't get in. Do not stay here if your budget allows for better - their \"breakfast and pool included\" listing is a scam.

Family_with_children

2/10

Poor

13 Apr 2026

Iesha

It was not clean and bugs!

Friends

10/10

Exceptional

04 Apr 2026

jhun

Everything was great breakfast could of been better

Family_with_children

10/10

Exceptional

03 Apr 2026

jhun

Breakfast could be better

10/10

Exceptional

01 Apr 2026

Anissia

Its been living in the area for some time..

Self

2/10

Poor

01 Apr 2026

Jovarrius

They have roaches and the water pressure is terrible also the breakfast could be way better! No real breakfast just snacks!

Partner

4/10

Poor

24 Mar 2026

Edward

The smoke alarm was chirping all night and the TV cable went out. This was a poor rest for a weary traveler.

Self

2/10

Poor

23 Mar 2026

Daphnie

Our experience was horrible. Roaches everywhere! Dead roaches killed on the walls and left there. Roaches running EVERYWHERE!! Did not stay 5 min. Did not get a refund, property manager would not answer!

Partner

4/10

Poor

21 Mar 2026

Arlen

There were cockroaches crawling on the bed and all over my children and me.

Friends_and_family Family

2/10

Poor

16 Mar 2026

Annette

The hotel allowed dogs to stay in the rooms which let me to be that is was trash the TVs did not work so no TV all weekend and I had kids with me the air conditioner did not work if you try to press it on low it kept going up high which made the room very stuffy there were only two tiles in the room the only thing I can say is I complain so much instead of me getting checked out at 11:00 they let me check out at 12:00 big deal I wouldn't recommend this place to anyone and I want my money back terrible terrible terrible

Friends_and_family Family

4/10

Poor

14 Mar 2026

Jana

The room reeked of marijuana. Like someone had just been in there smoking. I can’t stand the smell but I also had my daughter with me. There was also still urine on the toilet seat. The lady at the front desk did give us another room. It was the room above it. Better ish. I could still smell the weed but not nearly as bad and the room was clean. The turn table in the microwave did not turn (not a deal breaker there). I would NOT stay there again and we were only there 5 hours. You could NOT pay me to stay there again.

Family_with_children

2/10

Poor

12 Mar 2026

Luis carlos

poorly overall

Partner

2/10

Poor

02 Mar 2026

Courtney

Terrible

2/10

Poor

02 Mar 2026

Carmen

I had a 2 day reservation, checked in and left the Howard Johnson in Hobby Texas on 2/27/26, the room was in unacceptable condition. There were dried blood stains and grease stains on the sheets, hair on the blankets, a strong mold odor, a refrigerator with mold inside, cracked bathroom tiles, a damaged door with peeling paint, rusted chairs, exposed cables, a non-working television, and visible pests (a roach in the bathroom and a flea that jumped on me).

Due to these serious sanitation and safety concerns, I left the property and will be requesting a full refund. I have photographs documenting these conditions.
DO NOT WASTE YOUR MONEY BY STAYING HERE!

Friends_and_family Family

2/10

Poor

16 Feb 2026

Jerome

Room did not appear well-kept. Needed major repairs, shower had obvious water and other stains, there was a clump of hair on the floor, only received about an 1/8 of a roll of toilet paper and had to ask for more, found a roach in the room

Leisure Partner

2/10

Poor

15 Feb 2026

Demetrice

Rooms not maintained, roaches, didn’t feel safe.

10/10

Exceptional

15 Feb 2026

Royneisah

Very courteous staff.

Partner

2/10

Poor

05 Feb 2026

Sandra

Everything was terrible! Cockroach infested!!!

Business_and_leisure Family

4/10

Poor

27 Jan 2026

Christopher

Heater doesn't work..and roaches

Partner

4/10

Poor

24 Jan 2026

Alfredo

Old nothing like the website description

Business Self

2/10

Poor

20 Jan 2026

Albert

Roaches in the room

2/10

Poor

19 Jan 2026

C B

The Sheets were dirty and the bath tub needed cleaning!

2/10

Poor

18 Jan 2026

Samantha

The pictures shown of the room are fake. Its not that at all. Worst place ever! Dont waste your money.

Leisure Family_with_children

2/10

Poor

18 Jan 2026

Chukwuamaka

The staff were ok
It was the room.sheets were not clean.There was a dead cockroach in the microwave.The pipe underneath the sink was leaking
The room we stayed in was supposed to be Non smoking but it reeked of.cigarette smoke
Yep it was cheap

Friends_and_family Friends

6/10

Pleasant

11 Jan 2026

Diamond

Rooms need to be cleaned completely! Saw at least 3 roaches

Leisure Friends

2/10

Poor

11 Jan 2026

Diamond

Room was full of roaches, it didnt look clean overall i was disugested i could barley sleep. There was a roach on the bed when i woke up. but they did move me to another room but still didnt look clean and had hair in the sink

2/10

Poor

05 Jan 2026

James

Very run down and dirty. Mold on the shower curtain. Leak from the room above dripping through the light fixture. Not new as there was rust on the fixture. My last stay at a budget hotel.

Leisure Partner

6/10

Pleasant

02 Jan 2026

Luis

Its ok

Leisure Self

2/10

Poor

29 Dec 2025

Marjorie

Room was smell, Cockroach every where on the bed, husband and I were unable to sleep. We were supposed to stay for two nights, we instead stayed one night. Also the credit cards I used to check in was hacked. Received four alert frauds appear 0n 12/27 the morning I checked out. I deserved a refund for both night.

Partner

2/10

Poor

21 Dec 2025

Krystiana

The worst room I have ever been in the picture is are misleading. This is a roach Infested broken down dump.

6/10

Pleasant

14 Dec 2025

Rachel

There was no smoke detector. Was taken out…

Partner

10/10

Exceptional

10 Dec 2025

Luis

I cant never find the free breakfast

4/10

Poor

08 Dec 2025

Daronka

My Fiancé and I didn’t eat breakfast. The room was a 3/10. We saw roaches, the bathroom shower was gross, you would t want to step foot in it. Roaches crawled on the walls, lamp, and table. Customer service was non existent. I called the hotel over 10 times and never got through. Tried checking in and a note was on the glass.

Partner

2/10

Poor

29 Nov 2025

Alex

The floor is cracked the restroom has mold on the ceiling

2/10

Poor

16 Nov 2025

Inez

Roaches in the restroom and sewage smell in the room. Did not stay and need a refund!!!

8/10

Excellent

11 Nov 2025

Bridget

I'm not sure I stayed in my room

Friends_and_family Family

4/10

Poor

10 Nov 2025

Lakita

The shower curtain was mildewed. Blankets and sheets in the beds were horrible. Looked like someone relieved themselves on the blanket. They don’t thoroughly clean those rooms nor do they care about the appearance.

Self

2/10

Poor

10 Nov 2025

Antonio

Room was nasty , stains on bed sheets . So was broken didn’t close all the way peep hole also broken had to stick paper to cover . Bookee 2 night only stayed 1 had to book another hotel

Leisure Family

6/10

Pleasant

03 Nov 2025

Andrea

Price for 2 days stay wasn't bad, breakfast wasn't good, carpet was very filthy, had a small roach problem but it wasn't to bad. I recommend the place if your not staying long besides that I think the need to clean there carpet, do beter in breakfast and maybe treat a bit the infection of the roach.

Leisure Family

2/10

Poor

02 Nov 2025

Kathleen

The room was filthy with live baby roaches, the bathroom had broken loose tile on the floor the sheets had stains. I did not stay!! I need a refund!!

10/10

Exceptional

27 Oct 2025

Verified traveler

Nice

2/10

Poor

12 Oct 2025

Pedro

I don’t know about the laundry. We were given rooms in the back of the building facing a forest-like dense vegetation. There was a lot going on in the parking lot from vehicles repairs and even gilling a bit

On

Friends_and_family Family

2/10

Poor

09 Oct 2025

Sandi

Room was horrible. Sheets were dirty, roaches in the bathtub, front door looked like it had been kicked in several times. Reserved stay for 2 days, didnt even stay one. We couldnt get out of there quick enough.

Partner

8/10

Excellent

07 Oct 2025

Terrill

Laundry doesn’t work. Roaches in bathroom.

Business_and_leisure

2/10

Poor

07 Oct 2025

James

stay away

terrible..reaches everywhere..don't do it...

Friends_and_family Friends

2/10

Poor

03 Oct 2025

Veronica

Check in and parking was a breeze, the lady at the front was nice. On first glance the room wasn't bad just dated.
Shortly after returning from eating, and after changing for bed we noticed a roach and killed it. That was just the beginning!
This is the ROACH HOTEL!

Friends_and_family Family

8/10

Excellent

01 Oct 2025

Lisette

6/10

Pleasant

30 Sep 2025

Jerome

Laundry wasn't working.

Leisure Self

2/10

Poor

27 Sep 2025

Rhonda

It is a horrible experience. The pictures are deceiving. I would need a refund.

Leisure Partner

2/10

Poor

22 Sep 2025

Howard

The worst hotel i’ve ever been in

Literally roach infested left mid stay just couldn’t stay there

Friends_and_family Family

10/10

Exceptional

22 Sep 2025

Efrain

You get what you pay for, fridge works but not much, room is clean, and easy to check in albeit a bit slow.

2/10

Poor

16 Sep 2025

Larrisha

The roaches are out of control

2/10

Poor

09 Sep 2025

Kevin

Horrible stay. Scary.

Horrible, scary, unsafe, broken. Curtains fell down. AC didnt work well. Toilet leaking. Towel rack fell down. Brown stains in tub. Towels dirty. A 1/4 roll of TP no spares. Horrible check in. No phone to call for help.

Business

2/10

Poor

07 Sep 2025

Janel

There were roaches in the room the towels were stained and ripped up definitely won’t go back

Business_and_leisure Partner

8/10

Excellent

28 Aug 2025

Manoj

Thanks

2/10

Poor

28 Aug 2025

Rhi

The linens were stained, bathroom was disgusting, pillows were old and stained. No access to lobby, had to check in through a bullet proof night window. locals told me it was a prostitution hotel and in a very dangerous area! DO NOT BOOK THIS MOTEL!!! DANGEROUS!

Leisure Family_with_children

10/10

Exceptional

28 Aug 2025

Steven

2/10

Poor

23 Aug 2025

Renee

Don’t Book. So gross!

This was disgusting. Roaches everywhere. Clerk did not care.

Friends_and_family Family

8/10

Excellent

18 Aug 2025

Michael

My stay was nice,quiet, and foforta

Friends_and_family Family

2/10

Poor

17 Aug 2025

Jill

First, you couldn't even walk into the office, you had to ring the night bell for service at the window. Then we had to pay $25 extra to check in an hour early, which is fine because we wanted to drop off our luggage. We were given 1key card and tried to go up the elevator which doesn't work and clearly hasn't for a while. So we lugged our bags up the stairs that smelled like weed. We got into our room, the air was on but that was the only good thing about it. There were used towels on the bathroom counter, a wet wahcloth with someone elses makeup, the only bar of soap was open and used. Prescription medicine in the garbage can. The bath and toilet room was dirty, like hasn't been swept or mopped in ages, all the tile was cracked and broken. I'm not sure if the towels were clean or dirty, I didn't take a chance. I asked them to come clean and bring clean towels, they said they would and they never showed up. The sheets and blankets on the bed were backwards, sheets on top of the blanket, there was long black hair under the blanket when I pulled back the covers. There were pillows if you could call them that, they were nasty, discolored, small and flat as pancakes and only 1 pretty person. There were clearly people living at this motel and they had no respect for anyone else as they began yelling at 7am. If I were Howard Johnson or Wyndym, I would be embarrassed that this place had my name on it.

Leisure Family

2/10

Poor

17 Aug 2025

Brittney

This hotel had mold, water bubble in the ceiling, bed were nasty, bathroom door was completely broken and almost off the hinges!! This place needs to be inspected ASAP!!! Soooo GROSS!!!

Leisure Family

2/10

Poor

10 Aug 2025

Ahmed

Terrible

2/10

Poor

07 Aug 2025

Verified traveler

DONT DO IT!!!!

I checked into the hotel and picked up my key. I went to shop and pickup food with my daughter. I went into the room and it smelled like smoke. Hair wasnin the tub and a bug on the bed. I was told I could not be refunded because it was more than 15 mins after checkin but call manager. Called multiple times and still not resolved.

I liked nothing about this place and really wouldve expected at least good customer service. I am disputing with my card because i checked into another hotel same day.

Friends_and_family Friends

2/10

Poor

05 Aug 2025

Ruth Mejia

We cut our stay short because of the cleanliness. Our room looked nothing like the pretty pictures.

Business Partner

2/10

Poor

05 Aug 2025

Rosemarie

I can't believe that your company has this place on your listings. You should remove it! The place was very dirty and in need of a complete refurbish. Our room was not clean and the carpet was very dirty. The refrigerator door couldn't close because it had a massive build up of solid ice inside. We only had 2 small pillows, 2 bath towels and the toilet paper was almost gone with no other supply. Outside was scary with trash around and we were relieved we were on the 2nd floor and only staying for one night! We got out of there as quickly as possible in the morning. The 2 staff we saw were very unfriendly too

Leisure Partner

4/10

Poor

04 Aug 2025

Ashlynn

Smelled like sex and cigarettes

2/10

Poor

02 Aug 2025

Kathi E.

Avoid At All Cost!!

This was hands down the absolute worst hotel I’ve EVER stayed in! The bathtub was so unsafe that my husband refused to stand in it for fear of falling through.

Partner

8/10

Excellent

30 Jul 2025

Terrill

I didn’t like the way room service came and rushed me out of my room before 11:00am.

Business Partner

2/10

Poor

28 Jul 2025

Janetta

This hotel should have zero stars. I was beyond disappointed

Leisure Friends

2/10

Poor

26 Jul 2025

Betty

I didn't like that the room wasn't clean,tub so dirty i wouldn't bath a dog,sheets had cigarette burns and your staff was not friendly at all

6/10

Pleasant

21 Jul 2025

Amanda

It was ok for the price. I got a non-smoking room but someone had definitely smoked in it. Cracked bathroom tiles and I never found breakfast. But for the price, it was about what I expected, I guess.

2/10

Poor

18 Jul 2025

Faviola

Very poor service. The room had mold smelt very horrible.

Business_and_leisure Family_with_children

2/10

Poor

18 Jul 2025

Julia

We canceled this reservation upon arrival. The rooms smelled disgusting. They were musty and dirty. There were ROACHES on every bed. We had 2 rooms with 4 beds total. The bathrooms were absolutely nasty. I would NEVER let anyone stay there especially NOT my family. I have never seen such in my life. I demand a refund ASAP.

Friends_and_family Family

2/10

Poor

14 Jul 2025

Emily

Roach motel from hell

This hotel has more roaches than customers. Your room will have hair thats not yours all over the floor, cigarette burns in the sheets, and everything will be filthy. The front staff wants to gossip more than work. If i hadnt HAD to stay here because i couldn't get a refund to go to another hotel I would have left

Self

10/10

Exceptional

13 Jul 2025

Araceli

Happy stay

After a bad experience at another hotel. The desk clerk was awesome and understanding and the place was perfect

Friends_and_family Family

8/10

Excellent

10 Jul 2025

Whitney

Staff

Business_and_leisure Family_with_children

10/10

Exceptional

08 Jul 2025

Amanda

There was roaches in the hotel but for the price and with this being in Texas those buggers are all over and there wasn’t many. The staff was amazing and very helpful and friendly. They let me do a late check out as my flight was later. Will stay again

8/10

Excellent

06 Jul 2025

Gabriel

A lot Cockroaches a lot

Family

2/10

Poor

01 Jul 2025

Jesus

I do not recommend, hair everywhere worms in the bathtub, sheets on bed had cigarrets burned, floor was wet, we entered and left the building, requested a refund they didnt do nothing about it, not family friendly at all specially if you travel with little kids like I did, like all other comments you get what you pay,

Leisure Family_with_children

2/10

Poor

01 Jul 2025

Kevis

I found nothing i liked about my stay or the property...i didn't like the fact the rooms was not clean and had roaches i was very uncomfortable and unsatisfied with my stay and waisted my money being there for 3 days

2/10

Poor

30 Jun 2025

Michelle

Roaches in the room this is

Business_and_leisure

2/10

Poor

28 Jun 2025

Suzanne

I'm sad this hotel has Wyndham's name attached. All those 10 out of 10 reviews have GOT to be paid for. When I ran in to go to the restroom, after being in the road for quite some time I was greeted in the bathroom by the crew from Joe's Apartment. The floor with carpet had pet hair wipe the tiles were not even glued down. The AC did not work properly. The smell of mildew was so bad it made my head hurt. I would not recommendto ANYONE!.

Leisure Family

2/10

Poor

28 Jun 2025

Tim

Don't go here

We wanted our money back still waiting. Terrible everything

Friends_and_family Family

2/10

Poor

23 Jun 2025

Mehdi

Bad service

Bad customer service. AC was making noise while running

Partner

2/10

Poor

21 Jun 2025

Rajkumar

The room was extremely unclean, had a terrible odor, and there were roaches everywhere. If I could give a negative rating, I would

Leisure Family

4/10

Poor

21 Jun 2025

Samantha

The room smelled like mildew, floor wet by the ac/table, tiles not even glued down, roach in the tub.

Friends_and_family Family

10/10

Exceptional

18 Jun 2025

Jade

It was ok not the best as far as the room condition great staff though

Partner

2/10

Poor

15 Jun 2025

Demarquis

The place

2/10

Poor

15 Jun 2025

Aaron

Mini fridge was not working properly. Bathroom and bed were both dirty. No hot water only warm. BUGS, roaches in the microwave and bathroom. Check in staff was rude. However, check out staff was very nice and professional.

Business Family

8/10

Excellent

14 Jun 2025

Largo

Room was clean. But not much parking.

Leisure Self

2/10

Poor

02 Jun 2025

Eric

Got to the hotel at 2 am. First room smelled so bad. They gave me another room. The next room the cockroaches were everywhere in the room. Sheets had holes in them. But they told me, no other room available. So at 02:30 no choice then to stay. For breakfast they had 3 apples, 1 pack with 3 muffins in it. from the local supermarket and some cereal, but no milk. Paid 61 dollars. Place is rundown and disgusting. Staff/owners don't care.

Self

8/10

Excellent

29 May 2025

Shawn

It was was alright need to fix doors and have more breakfast for guests never even got to see breakfast there always out at 8 in the morning

Business

10/10

Exceptional

19 May 2025

Alyssa

Peaceful

2/10

Poor

19 May 2025

Harry

I did not stay. I need to be refunded. It was so dirty, cigarette smelling, the bed sheet was stained, supposedly not being changed after the last guest. There was semen on the bed sheet. One of the towels was not even changed, had something like sperms on it.
This is a horrible place that you should not keep on hotels.com. I ended up staying at Best Western that was right around the corner.

Business

2/10

Poor

17 May 2025

Denny

Check-in was easy. Was on the second floor, but elevators don’t work. Room looked clean, but it had roaches. Was moved to another room. It also had roaches. Staff was friendly and helpful. Had no problem getting my money refunded. Place was really budget friendly just couldn’t deal with the roaches.

Business_and_leisure Self

2/10

Poor

16 May 2025

Verified traveler

Cockroach hotel by Howard Johnson

Cockroach infested hotel. i prepaid and they did not want to refund my money even that i have a printed cancellation paper. Awoid this gready owner and management.
If they did this before, you will get the same treatment.

Friends_and_family Family