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Hotel Zaza Houston Memorial City

Houston - TX · United States

9787 Katy FreewayView location

9.4/10Excellent1,000 Reviews
Cleanliness9.8/109.8
Service9.6/109.6
Comfort9.8/109.8
Condition9.6/109.6
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Zaza Houston Memorial City

Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.

Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 miles. Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service.

Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 5:30 AM to 11:00 AM for a fee. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.

Make yourself at home in one of the 159 air-conditioned rooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets.

Read more about this hotelShow less

With a stay at Hotel ZaZa Houston Memorial City in Houston (Memorial), you'll be a 4-minute walk from Memorial City Mall and a 4-minute drive from First Congregational Church of Houston.

This spa hotel is 2.3 mi (3.6 km) from Town and Country Village and 2.5 mi (4.1 km) from CityCentre. Make yourself at home in one of the 159 air-conditioned rooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

Parking height restrictions apply Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Resort fee: USD 35.89 per accommodation, per night
    The resort fee includes:
    • Fitness center access
    • Pool access

    We have included all charges provided to us by the property.

  • You need to know
    • A car is not required for transportation to and from this property.
    • Parking height restrictions apply.
    • Contactless check-out is available.
  • Special Instructions
    If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    21
  • Optional fees
    • Fee for full breakfast: approximately USD 25.00 per person
    • Covered valet parking fee: USD 50 per night (in/out privileges)
    • Pet fee: USD 100 per accommodation, per stay
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 100.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Memorial City Mall 0.3 km / 0.2 mi
Memorial Hermann Memorial City Medical Center 1.4 km / 0.9 mi
CityCentre 3 km / 1.9 mi
Town and Country Village 3.5 km / 2.2 mi
First Congregational Church of Houston 3.7 km / 2.3 mi
Edith L. Moore Nature Sanctuary 4.6 km / 2.8 mi
Westheimer Road 6.6 km / 4.1 mi
Lakeside Country Club 6.9 km / 4.3 mi
Baseball USA The Yard 7.5 km / 4.7 mi
Marq*E Entertainment Center 8.5 km / 5.3 mi
Houston Country Club 8.7 km / 5.4 mi
Harwin Drive Shopping District 9.1 km / 5.6 mi
Richmond Avenue 9.7 km / 6 mi
Houston Arboretum and Nature Center 10 km / 6.2 mi
Memorial Park 10.1 km / 6.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 159
  • hotel
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Secure parking
  • Laundry service
  • Hotel safe
  • Lift access
  • Garden
Show 18 more facilities & services
  • Terrace
  • Concierge
  • NewspapersExtra charge
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Poolside snack bar
  • Banquet hall
  • Meeting room
  • Business centre
  • Outdoor freshwater pool: 1
  • Spa treatments
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Hotel Zaza Houston Memorial City

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE PREMIUMSINGLE • PREMIUMSGL.PI

    Photos are not available for this room type.

    Hotel Zaza Houston Memorial City

    SINGLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE WITH BALCONYSINGLE • WITH BALCONYSGL.BL

    Photos are not available for this room type.

    Hotel Zaza Houston Memorial City

    SINGLE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Hotel Zaza Houston Memorial City

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Hotel Zaza Houston Memorial City

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO-2

    Photos are not available for this room type.

    Hotel Zaza Houston Memorial City

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BED • 1 Bedroom • 46 m²DBL.KG-SU
    DOUBLE SUPERIOR KING BEDPhoto unavailable10 photos

    Hotel Zaza Houston Memorial City

    DOUBLE SUPERIOR KING BED

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    46 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Hotel Zaza Houston Memorial City

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Hotel Zaza Houston Memorial City

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUMSUITE • PREMIUMSUI.PI

    Photos are not available for this room type.

    Hotel Zaza Houston Memorial City

    SUITE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Hotel Zaza Houston Memorial City

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 34 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable9 photos

    Hotel Zaza Houston Memorial City

    DOUBLE KING SIZE BED

    Room photos

    9 photos

    Room overview

    Smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Safe
    • Balcony
    • Hairdryer
    • Direct dial telephone
    • TV
    • Minibar
    • Ironing set
    • Individually adjustable air conditioning
    • Cable TV
    • Turndown service
    • Toiletries
    • Desk
    • Slippers
    • Bathrobes
    • Housekeeping

    Facilities with extra charge

    • Wi-fi
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Hotel Zaza Houston Memorial City

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIUMDouble or Twin • PREMIUMDBT.PI

    Photos are not available for this room type.

    Hotel Zaza Houston Memorial City

    Double or Twin PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE PREMIUMQUADRUPLE • PREMIUMQUA.PI

    Photos are not available for this room type.

    Hotel Zaza Houston Memorial City

    QUADRUPLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hotel Zaza Houston Memorial City

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI-1

    Photos are not available for this room type.

    Hotel Zaza Houston Memorial City

    DOUBLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE SUPERIORDOUBLE SINGLE USE • SUPERIORDUS.SU

    Photos are not available for this room type.

    Hotel Zaza Houston Memorial City

    DOUBLE SINGLE USE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 29 m²DBL.ST

    Photos are not available for this room type.

    Hotel Zaza Houston Memorial City

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Hotel Zaza Houston Memorial City

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accesible PremiumDOUBLE • Accesible Premium • 1 Bedroom • 29 m²DBL.H6-PI
    DOUBLE Accesible PremiumPhoto unavailable6 photos

    Hotel Zaza Houston Memorial City

    DOUBLE Accesible Premium

    Room photos

    6 photos

    Room overview

    Smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accesible Premium

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-PI

    Room amenities

    • TV
    • Minibar
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wheelchair-accessible
    • Disability-friendly bathroom
    • Turndown service
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Cable TV
    • Housekeeping
    • Hairdryer
    • Direct dial telephone

    Facilities with extra charge

    • Wi-fi
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUM • 1 Bedroom • 37 m²DBL.PI
    DOUBLE PREMIUMPhoto unavailable10 photos

    Hotel Zaza Houston Memorial City

    DOUBLE PREMIUM

    Room photos

    10 photos

    Room overview

    Smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Room amenities

    • Cable TV
    • Slippers
    • Bathrobes
    • Desk
    • Housekeeping
    • Toiletries
    • Turndown service
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Minibar
    • TV
    • Direct dial telephone
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH BALCONYRoom • WITH BALCONYROO.BL

    Photos are not available for this room type.

    Hotel Zaza Houston Memorial City

    Room WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Hotel Zaza Houston Memorial City

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH BALCONYJUNIOR SUITE • WITH BALCONYJSU.BL

    Photos are not available for this room type.

    Hotel Zaza Houston Memorial City

    JUNIOR SUITE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUMRoom • PREMIUMROO.PI

    Photos are not available for this room type.

    Hotel Zaza Houston Memorial City

    Room PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Zaza Houston Memorial City

9.4
Excellent
1,000 Reviews
Cleanliness
9.8 /10
Service
9.6 /10
Comfort
9.8 /10
Condition
9.6 /10
Amenities
9.4 /10
100 reviews shown
8/10
Excellent
12 Jul 2026
Tony
NAÀAaaaaaaaaaaaaaaaaaaaaa
Partner
10/10
Exceptional
08 Jul 2026
Alejandro
Very clean, very modern hotel. Friendly and helpful staff, great restaurant.
Partner
10/10
Exceptional
07 Jul 2026
Edward
.
10/10
Exceptional
05 Jul 2026
Devin
The staff was very nice and gave us a fruit and cheese platter for our anniversary.
Partner
10/10
Exceptional
05 Jul 2026
jonathan
Great place to stay
Self
10/10
Exceptional
24 Jun 2026
Ebony
We enjoyed our stay at the hotel. It was clean. Conveniently located. Great restaurant with good food and drinks
Partner
10/10
Exceptional
14 Jun 2026
Laura
Clean room comfy bed as always.
10/10
Exceptional
14 Jun 2026
tracey
Amazing property! Beautiful! Great customer service!
10/10
Exceptional
13 Jun 2026
AIMEE
Great stay
Partner
10/10
Exceptional
12 Jun 2026
Courtney
A wonderful stay and a wonderful experience.
Friends
10/10
Exceptional
11 Jun 2026
Kelbyn
Everyone caters very well to my birthday stays ;)
Friends
10/10
Exceptional
08 Jun 2026
Sonia
Beautiful hotel. Very well kept. Up-to-date. Our room was large and spacious. The staff were amazingly kind and helpful. Only room for growth is the wonderful TVs are not smart capable. Therefore, no Netflix, U2 Disney, Hulu… No signing into any of your subscriptions only basic TV.
Partner
10/10
Exceptional
05 Jun 2026
Aniuska
Room was clean, staff was awesome like always, bar is good loved it! But please take someone that prays for the roooooms!
8/10
Excellent
29 May 2026
Meloni
The AC was not working very good in the room. No Wi-Fi
Family
10/10
Exceptional
27 May 2026
CARRIE
Beautiful place. The bed is comfortable, the shower is relaxing and the staff is very friendly and polite. I always stay here when visiting Houston.
Self
10/10
Exceptional
21 May 2026
Adrian
Amazing property located precisely where I needed to be for my stay. Staff was professional and friendly.

I look forward to staying here again.
Business Family
6/10
Pleasant
16 May 2026
Lawrence
The room was OK but not great for the price. Extra daily “amenity” charges by the property were a surprise. We needed to leave a day early and the property wasn’t very helpful. They said I had to work with Expedia and Expedia said I had to work with the property to cancel the last day of my stay. In the end, it was too much hassle and I just paid the extra day. Not a great experience with either Expedia or the property.
Partner
6/10
Pleasant
12 May 2026
Amy
TVs are old with basic cable and I was told there was no Wifi available to connect my phone. I would suggest bringing a Roku stick or something like that if you're going to try to watch anything besides basic cable when you're in the room.
Self
10/10
Exceptional
10 May 2026
Fatima
Great service, good food
10/10
Exceptional
06 May 2026
Tom
Didn't eat there but had a drink on the patio which was wonderful.
We went back to room and looked in the frig.
No Chardonnay and just an odd collection of massively overpriced but highly overrated, poorly chosen wines.
I went back to downstairs bar, got to two glasses of wine which we enjoyed as we waited to her from our kids who were traveling from different cities. So mostly great but could have been better!
Friends_and_family Family
10/10
Exceptional
05 May 2026
Jamaal
From the bar pool front desk to overall staff is nice and help and hotel is my favorite staycation spot
Partner
10/10
Exceptional
05 May 2026
Cameron
The customer service at the Zaza was the best I have had in many years. Kelley and Carolina stood out and went above and beyond.
Family
10/10
Exceptional
05 May 2026
Johnny
Everything was above board
10/10
Exceptional
03 May 2026
Tom
Wonderful hotel/ front desk people are awesome!!
Friends_and_family Family
10/10
Exceptional
29 Apr 2026
Margaret
In room 626 the sink drain didn’t work very well. We forgot to tell them. Sorry.

I also hate that there isn’t an ice machine that customers can go to. I wouldn’t mind going down by the pool to access a machine, but I don’t want to tip to get ice. Yes, they bring some up in the evenings, but it’s usually melting by the time we get back.
Partner
10/10
Exceptional
29 Apr 2026
Daniel
Great stay!
10/10
Exceptional
21 Apr 2026
Rachael
Clean room, great bar downstairs, and excited to come stay again!
Partner
10/10
Exceptional
20 Apr 2026
Anna
Beautiful hotel
Family_with_children
10/10
Exceptional
19 Apr 2026
Anthony
All around, a great experience.
Self
8/10
Excellent
19 Apr 2026
Ifeanyichukwu
Great
10/10
Exceptional
13 Apr 2026
Eric
Clean room and excellent staff.
Partner
10/10
Exceptional
05 Apr 2026
Angela
Great pool, restaurant and location. Best part was getting upgraded and enjoying the comfy bed and spacious room.
Partner
10/10
Exceptional
04 Apr 2026
Andre
Always a great time at ZaZa
10/10
Exceptional
22 Mar 2026
Devin
Always such an amazing time staying at the Hotel Zaza. Very spacious rooms with amazing amenities and hospitality! My favorite hotel to stay when in Houston.
Friends
10/10
Exceptional
22 Mar 2026
Suzanne
Love the gym and clean rooms.
Pet
10/10
Exceptional
16 Mar 2026
Dennise
Absolutely the best service, super clean rooms, with amazing linens. Love the decor. Can't wait to return again.
Self
10/10
Exceptional
16 Mar 2026
Artsimeon
Yes to everything!
Partner
10/10
Exceptional
15 Mar 2026
Aaron
Beautiful hotel! Great service
10/10
Exceptional
12 Mar 2026
Raquel
We liked out location in memorial city. However, it is not close to downtown if that’s what you are looking for. Very good restaurants are within short walking distance.

Our room and bathroom were spacious.
Stylish property.
10/10
Exceptional
07 Mar 2026
Elizabeth
Very chic and walking distance to great restaurants
2/10
Poor
02 Mar 2026
Katrina
The room next door had heavy marajuana smokers in it. So bad that the smoke and smell was filling our room. Our daughter coughed all night. We called security several times with no resolution.
Family_with_children
10/10
Exceptional
28 Feb 2026
Chukwuebuka
Clean room and property.
10/10
Exceptional
26 Feb 2026
Elizabeth
Everything was wonderful
Partner
10/10
Exceptional
25 Feb 2026
Nadeem
Amazing room, exceptional service. We will be back!
10/10
Exceptional
15 Feb 2026
Phelyncia
Everything from a-z was perfect. This is our fav hotel in Houstin.
10/10
Exceptional
14 Feb 2026
Steven
Yes very clean everyone was very nice
Partner
10/10
Exceptional
02 Feb 2026
Hua Shu
It is excellent experience
Business_and_leisure Family
10/10
Exceptional
24 Jan 2026
Claudia
Everything was wonderful. Staff, amenities, all of it. We had breakfast in the hotel restaurant. Tasty and most enjoyable and one we talked about on the way home.
Business_and_leisure Partner
10/10
Exceptional
24 Jan 2026
Francisco
Clean room
Business
10/10
Exceptional
22 Jan 2026
Erik
High end stay. Accommodating staff. Very friendly and welcoming.
Business_and_leisure Self
10/10
Exceptional
20 Jan 2026
Kasaia
Zaza's service is unmatched
Business_and_leisure Self
10/10
Exceptional
11 Jan 2026
Paul
ZaZa @ Memorial is always an outstanding place to stay.
Business
10/10
Exceptional
11 Jan 2026
Amanda
Staff throughout the entire hotel were absolutely wonderful. I had a wonderful massage, probably one of the best massages I’ve ever had in the spa. The restaurant staff and food were great. I went several times throughout my stay with the staff always greeted us enthusiastically. All around great stay
Business_and_leisure Friends
10/10
Exceptional
09 Jan 2026
Dean
The staff was friendly and the room was clean and organized. I also appreciated the personal service of dropping off water each night and the a-la-cart coffee/tea table in the morning.
Business Self
10/10
Exceptional
02 Jan 2026
SHANNON
Great
Friends_and_family Friends
10/10
Exceptional
29 Dec 2025
Faisal
Kelly at the front desk is fantastic
Leisure Pet
10/10
Exceptional
21 Dec 2025
Tiffany
Everything was great
Self
10/10
Exceptional
20 Dec 2025
James
Always a great stay. Everyone is polite and friendly and always smiling
Leisure
10/10
Exceptional
19 Dec 2025
Rakhsha
Clean, quick customer service and location
10/10
Exceptional
15 Dec 2025
Sara kate
The room was amazing, the staff were so helpful, great stay!
Business_and_leisure Partner
8/10
Excellent
14 Dec 2025
Nina
Large, clean room with comfortable bed. There was a large gap under the door, and luckily my room was at the end of the hall so the hallway noise was minimal. All the staff are friendly. Will stay again and recommend Zaza Memorial if you want to avoid the Galleria mayhem.
Leisure Self
10/10
Exceptional
10 Dec 2025
Tristant
Amazing visit! From check-in to check-out. Great location with nice shopping and restaurants within walking distance. The room was modern and felt luxurious. Great stay!
Leisure Partner
10/10
Exceptional
08 Dec 2025
Melissa
The staff were very welcoming and helpful. I even helped myself to the sweet treats they had in the lobby. I appreciated the slippers, magnifying mirror, and bedside treats that awaited me in my room. Would love to stay here again!!
Business
10/10
Exceptional
08 Dec 2025
Joel
Thanks for the late check in.
Business_and_leisure Self
10/10
Exceptional
07 Dec 2025
Jim
All great. Service fantastic! Comfy bedding. Staff all very friendly.
Partner
10/10
Exceptional
06 Dec 2025
Amber
Beautiful hotel, amazing customer service and it was so comfy.
Leisure Friends
8/10
Excellent
22 Nov 2025
James
The credit card tips do not go to the valet, and the valet is non responsive.

“Oh, let’s give a tip to the owners for the mandatory valet…”.
10/10
Exceptional
22 Nov 2025
Jeff
Beautiful, clean and comfortable. Will definitely be back
Leisure Partner
10/10
Exceptional
21 Nov 2025
Spencer
best in town
Leisure Self
10/10
Exceptional
16 Nov 2025
Kevin
Excellent service at spa ,front desk and restaurant
Leisure Family
10/10
Exceptional
10 Nov 2025
Blace
Great! Ms. Watson at the front desk was amazing. She deserves a raise! Lol
10/10
Exceptional
06 Nov 2025
Devin
Staff was awesome and I really enjoyed my stay at Hotel ZaZa! I was checked in and greeted by Kelley who did an amazing job introducing me to the hotel as well as Houston for the first time! The hotel was also very clean and smelled great. Daily coffee and snacks were served by the elevator every morning which was a great way to start the day and turndown service was provided with a snack and complementary water which was a nice way to end the day. Also enjoyed the restaurant down stairs and received the best service from Alex and Krubel! Will definitely stay here the next time I am in town!!
Business_and_leisure Self
10/10
Exceptional
31 Oct 2025
Alton
Another wonderful stay at Zaza
Self
10/10
Exceptional
26 Oct 2025
Jaime
Amazing staff. Large rooms and extremely comfortable beds. Can't wait to go back!
10/10
Exceptional
22 Oct 2025
Roderick
It was a Great experience and a Great Hotel. I was so impressed with the service it was impeccable. Josh at the check-in counter was Great. I wish I could remember the bar tender’s names they were excellent. I will definitely be back for a longer stay next time.
Leisure Partner
10/10
Exceptional
21 Oct 2025
C Bruce
Very good hotel. Especially if you need to be on Houston’s west side.
Leisure Family
10/10
Exceptional
21 Oct 2025
Susan
The only complaint is the coffee that is served on the floors in the common area. It’s TERRIBLE! Too strong or something.
Leisure Family
10/10
Exceptional
28 Sep 2025
James
THE TIPS DONT GO TO THE VALETS!!!!! Who gets the tips? I don’t know. Maybe we’re just paying the parking company extra for????
10/10
Exceptional
26 Sep 2025
Kimberley Joan
This is my first time staying at the Zaza location. I’ve stayed in the medical district and at the one in Dallas and I think I’ve even visited the one in Austin for brunch once. This was my first time in Memorial city Zaza. Oh my goodness! I wasn’t told that I was being upgraded and wow what a wonderful surprise! I was given the beach suite and it was so beautiful! Will definitely come back.
Business_and_leisure Friends
10/10
Exceptional
18 Sep 2025
Erica

Great staff, great location

Beautiful, clean hotel in perfect location. Staff is wonderful!
Business
10/10
Exceptional
12 Sep 2025
David
Great, thanks!
8/10
Excellent
06 Sep 2025
Terry
The pool amenities were wonderful. The rooms were
10/10
Exceptional
02 Sep 2025
Gervase
Wonderful place
10/10
Exceptional
27 Aug 2025
Karen
Great celebration location for our 19th Anniversary
Leisure Partner
6/10
Pleasant
24 Aug 2025
Ashley
No bereavement rate
Business_and_leisure Self
8/10
Excellent
11 Aug 2025
Kathryn
ZaZa is always a nice option in Houston, near family. This time, we briefly lost power twice in our room. Front desk didn’t seem concerned.
Leisure Partner
10/10
Exceptional
09 Aug 2025
Amy
Gorgeous art work and romantic vibes throughout.
Leisure Partner
10/10
Exceptional
08 Aug 2025
Drue
I thought the property was well kept and swanky. Loved the mini bar and room service options
Business Self
10/10
Exceptional
06 Aug 2025
Thanh

Great

Great hotel. Very convenient for a quick trip to Houston
Friends_and_family Family
10/10
Exceptional
06 Aug 2025
Cashique
My friends and I had a great stay at hotel Zaza… The rooms are a nice large size with comfortable beds. I look forward to staying with them again in the near future!
Leisure Friends
10/10
Exceptional
01 Aug 2025
Torian
Great customer service
Leisure Partner
10/10
Exceptional
31 Jul 2025
Eric
The women at check-in were friendly and focused on customer service. Made it very seamless and easy. The room was quiet, very clean, updated and made the stay that much better. Hotel is in a good location to the highway with plenty of restaurants and a mall next door. Great stay and can't wait to get back.
Business Self
10/10
Exceptional
28 Jul 2025
Jessica
We had a very great experience at hotel ZaZa. The room was clean and spacious and staff was very prompt and professional. We will definitely be staying there again.
Leisure Partner
10/10
Exceptional
27 Jul 2025
Jason
AMAZING
8/10
Excellent
27 Jul 2025
Shey
Everything at Zaza felt welcoming, casual & cool. Our only criticism is that we were in an area with a total of 6 doors in very close proximity & the doors are LOUD when they close. Shake the room type of loud. Everything else was great!
Business_and_leisure Family
6/10
Pleasant
25 Jul 2025
Sam
Had some trouble with the TV and nobody was able to help… Also having a room by the elevator was not ideal because we could hear people from 1 o’clock in the morning until 4 o’clock in the morning
Leisure Family
10/10
Exceptional
23 Jul 2025
David
Showers and beds are great!
10/10
Exceptional
20 Jul 2025
Amanda
Friendly, luxurious, and easy.
Leisure Family
10/10
Exceptional
16 Jul 2025
Martha
Good location
Clean
Restaurant and Valet staff were super friendly and attentive
Valet parking is too expensive though * $49.80 per night
10/10
Exceptional
15 Jul 2025
Janessa

Greatest stay

Such a great beautiful warming couples night we had.
Partner

Location & surroundings

Hotel Zaza Houston Memorial City
9787 Katy Freeway, Houston, United States

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Hotel Zaza Houston Memorial City

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