Name: Days Inn by Wyndham Houston
Address: 11002 Northwest Freeway, Houston, 77092, US

2/10

Poor

27 Jul 2026

Yoinner

Ps el hotel se veía recién pintado pero cuando entré a la habitación estaba muy mal estado esta sucia encontré cucarachas la puerta del baño se le salían los pedazos las camas estaban sucias y habían pelos de otras personas, cuando fui al desayuno no había nada solo serie y 3 pedazos de pan de verdad que no fue una buena experiencia mi pareja me dijo que para que elegí ese hotel

10/10

Exceptional

26 Jul 2026

Muhammad

Good

6/10

Pleasant

15 Jul 2026

Angela

My television does not work along with the phone. The room was not clean. In fact, I had to mop the floor which turned my mop nearly black. Then I am being charged a daily fee for having a dog despite the FACT the room was dirty when I checked in with orange and brown stuff covering the walls, an a/c unit filters were black with mold. The door to the room does not close properly and the sheets in the room were dirty and no mattress cover on the mattress. Hopefully it does not have bed bugs!!

Self

10/10

Exceptional

12 Jul 2026

Kenia

Nice hotel than you clean everything happy to sleep

4/10

Poor

05 Jul 2026

Ebony

The looks of this hotel are deceiving . Our first room the air did not work so they moved us to another room the second room smelled musty and it in fact had bed bugs . They moved us to a third room and it was okay . They need to have more breakfast options .

Family_with_children

4/10

Poor

20 Jun 2026

Trakeyia-Zaniya

People are hanging it out. Very hood and ghetto

Friends_and_family Family

2/10

Poor

17 Jun 2026

Alan

Front desk is useless. They will tell ppl what room you are in without your permission. The room was filthy. Found a dirty towel hanging in the shower. I had to connect the TV because the front desk did nothing when I complained about TV not working. Homeless ppl on property along with prostitution going on

Self

2/10

Poor

07 Jun 2026

Sherill

This property looks nice when u check in. The guy at the front desk wasn’t nice or personable. The room was horrible. The towels were dingy. The bed has dirt/crumbs in it.

Self

2/10

Poor

02 Jun 2026

Myesha

I had to check out early because it was a mess
They didn’t give me my money back

Self

2/10

Poor

28 May 2026

Jordan

Easily the worst and dirtiest hotel I have ever been to

Self

4/10

Poor

15 May 2026

Ahmed Shahriar

Not a good place to stay

Self

10/10

Exceptional

14 May 2026

Catherine

👍

10/10

Exceptional

09 May 2026

David

Love it

10/10

Exceptional

09 May 2026

Robert

Great

6/10

Pleasant

28 Apr 2026

ISEAH

Rooms are renovated.cleaner and more space.

Self

10/10

Exceptional

18 Apr 2026

Andrew

Exactly how I wanted to stay

Family_with_children

2/10

Poor

14 Apr 2026

Jennifer

The room was nasty, toliet leaking, no smoke detectors, gap around the door, remote didnt work, smeeled horrible including the lobby. Just overall not impressed.

Partner

10/10

Exceptional

11 Apr 2026

Roshonda

Great spot, will come again

2/10

Poor

03 Apr 2026

jeffery

Absolutely horrible customer service and a scam. Needed to extend my stay for 1 day and was told i would have to either pay an additional $30 for early check in, or check out at 11am and check in at 2pm. Ive never had a hotel do that.

Self

6/10

Pleasant

31 Mar 2026

Terry

Ok

8/10

Excellent

29 Mar 2026

Valerie

It was cheap and not too bad

Friends_and_family Friends

2/10

Poor

25 Mar 2026

Tom

This place was a dump.

Business

2/10

Poor

25 Mar 2026

Alison

This place was a dump.

Business

8/10

Excellent

23 Mar 2026

Jamal

I didn't get around to eat breakfast
But everything was all good

Self

2/10

Poor

23 Mar 2026

Mathew

Active pr0stitute and pimp activity (also assuredly ‘John’), bugs in room, and room smelled of smoke. Stayed for (maybe) 20 min before checking out and booking somewhere else. Wild.

Partner

2/10

Poor

22 Mar 2026

Chris

The room was supposed to be non smoking and it smelled like an ash try.

Self

4/10

Poor

16 Mar 2026

Rebecca

We ask for a none smoking room & it smelled like marijuana.
Shower pressure was horrible.
Dirty pillows & towels.
The floor was not swept.

6/10

Pleasant

13 Mar 2026

Brittany

Hotel was decent to just sleep in for the price i paid.

Friends_and_family Family

4/10

Poor

13 Mar 2026

Hacer

The towels were dirty. The bed sheets were stained. The room wasn't cleaned daily. Breakfast was inadequate. There was no water, cheese, or bread at breakfast. The room lights were broken. The room window wouldn't open.

Partner

10/10

Exceptional

11 Mar 2026

Yung sheng

Convenient location

Family_with_children

2/10

Poor

11 Mar 2026

Yetta

The towels and washcloths had stains on them. Roaches everywhere (in the bathroom and one crawled near my head) The shower didn’t work our whole stay so we had to take bird baths. Went to front desk to ask for a new Room but they said they didn’t have any more which I feel like was a lie because there wasn’t even cars parked and the hotel was quiet. I hated my stay and want my money back!

Friends

2/10

Poor

11 Mar 2026

Nakia

The staff gentlemen was rude. His customer is of poor quality. He did not explain services of the establishment in a professional way. As a disabled woman veteran I felt belittled by his behavior.

Friends_and_family Friends

6/10

Pleasant

10 Mar 2026

Charlsey

Everything was okay. It was just the keycard that kept deactivating.

2/10

Poor

09 Mar 2026

Avery

Horrible experience. The room was filthy. There were crumbs and hair all over the floor. There was a pubic hair on my \"clean\" towel when I got there. I killed a cockroach (or a similar type bug) on day 1 of my 3 day stay and left it on the ground next to my bed. Room service just left it there, never vacuumed it up. The sheets were never changed. There were stains all of the towels. Mold was all over the shower curtain. The neighboring room BLASTED their music with full base until 4:30am. There were a bunch of shady people haning around in the parking lot, that resulted ambulance/police coming after midnight. The motel is located right by a busy freeway that is very loud. My room keep kept quite working so I had to take it to the front desk multiple times to get it fixed. Overall, a very poor experience.

Self

2/10

Poor

09 Mar 2026

Piero

Refrigerator didn't work at all. Anything that we bought went bad because it never turned on. The ice machine was also broken so there was no way to keep anything cold or drink anything cold. The room has handmade reparations that looked terrible, the toilet top cover was all cracked and seemed to be glued together by hand and not even painted over. Besides that we were never given new towels during our entire stay and the room smelled like mold and humidity. The AC unit was extremely loud and sounded like it was going to break any second. The pictures online by no means properly depicted how bad the rooms of this hotel truly are. The prices are cheap but clients should have a better idea of what to expect when booking here instead of having a false idea of what they are coming to.

Partner

2/10

Poor

09 Mar 2026

Brittney

The room was dirty. Stains on the curtains, heavy cigarette smoke

Family_with_children

2/10

Poor

08 Mar 2026

ALISHA

Upon arrival, I was greeted by the front desk staff and assisted promptly. The staff member who helped me was polite and professional, which I appreciated. Unfortunately, the condition of the room was unacceptable. Upon entering, there was a strong smell of cigarette smoke. The sink appeared dirty, and the linens did not look clean.

Within less than ten minutes of being in the room, I noticed movement in the corner of my eye and realized it was a roach. Shortly after, I began seeing smaller roaches appear as well. At that point, I was extremely uncomfortable and immediately decided to leave the room.

The staff member at the front desk was helpful and assisted me with processing a refund, which I appreciated. However, due to the condition of the room and the apparent roach infestation, this location is unfortunately on my list of places I will not return to. The property would benefit from a thorough restoration and proper pest control to address these issues.

Partner

8/10

Excellent

07 Mar 2026

Amada

Good

2/10

Poor

06 Mar 2026

Mario

It sucked ass roaches all over the place , the ice machine don’t work the washing and dryer didn’t, and they have nerve to bang on the door for room service wake me every morning around 8-10 am , this place
Suck Ass Big Time

Self

2/10

Poor

06 Mar 2026

Kayla

The floors and bathroom were physically dirty. Like boot prints on the floor . Crumbs, and debris. ROACHES. But the safe was kind and I appreciate kindness. Just hire better housekeepers that actually MOP and scrub, instead of just change linens and make the bed.

Self

10/10

Exceptional

03 Mar 2026

mulugeta g.

Parking is safe and he gave me a clean room

10/10

Exceptional

02 Mar 2026

David

Nice king bed.

Family

2/10

Poor

01 Mar 2026

Tammie

I didn’t even stay one. Ight out my reservation due to it being some creep outside the hotel by my room an I couldn’t even get half my refund

Self

2/10

Poor

28 Feb 2026

Erin

This was one of the worst hotel stays I have ever experienced. The room was absolutely not clean. The floors were dirty, the sheets and towels had visible stains, and there were hairs on the towels. There was even old soap left in the tub. Housekeeping did not sweep or clean the floors at all during my stay.

When I moved the dresser to plug in the microwave (because it wasn’t even plugged in), I found a syringe behind it. That was beyond unacceptable and completely unsafe. I honestly felt uncomfortable and uneasy staying there after that.

The bed was on a cheap metal frame and squeaked loudly every time I moved. I had to get my room key reprogrammed every single day. The door lock didn’t work properly, and the smoke alarm had a plastic bag over it. The entire room smelled musty and old.

Outside, there were loud trucks and people making noise at all hours. I was in town on a business trip and my boss had already paid for the week, so I didn’t want to complain and cause issues — but I will never stay here again.

It was disgusting. I cringed the entire time and honestly felt scared to shower or sleep there.

Would not recommend.

Self

4/10

Poor

18 Feb 2026

Andrea

The room had roaches

2/10

Poor

15 Feb 2026

Emile

The Room floor was filthy, The Sheets and pillow cases were dirty/stained, the 2 sets of bathroom towels were dirty. Booked 2 nights, got in after 9PM, Left next morning at 6AM and didn't go back. Breakfast room was clean but limited food. Bathroom light flickered off and on enough to trigger epilepsy.

Friends_and_family Family

8/10

Excellent

14 Feb 2026

Maria Rosa

Peaceful

Business Self

2/10

Poor

10 Feb 2026

Michael

ROACHES IN THE ROOM, PROPLE NEXT DOOR SCREAMING AND FIGHTING ALL NIGHT THEY BROKE THE WINDOW, AND THE BREAKFAST WAS NOTHING BUT SWEET STUFF NOTHING HEALTHY ALL JUNK FOOD.

Leisure Partner

8/10

Excellent

09 Feb 2026

Eunhui

Yes

10/10

Exceptional

09 Feb 2026

Edwardo

Great!

2/10

Poor

08 Feb 2026

Ajalon

Room had mold an I left 2 days before check out.

Leisure Pet

2/10

Poor

04 Feb 2026

DZyre

We had to change rooms three times and the heat didn’t work and our refrigerator went out,do not recommend

10/10

Exceptional

04 Feb 2026

Sara

Yes

10/10

Exceptional

01 Feb 2026

Robert

Best value and quality around and very clean and well maintained and quiet within walking distance to all conscience

Business_and_leisure Self

10/10

Exceptional

19 Jan 2026

Ovidio

Location

Leisure Self

6/10

Pleasant

18 Jan 2026

Francisco

Better breakfast i was empty

2/10

Poor

04 Jan 2026

Matthew

The rooms have rusted tubs. Mold in the room. BBB needs to clean up the business. The staff is rude.

Business Self

10/10

Exceptional

21 Dec 2025

Stephen

I want to say that Tania, the daytime front desk manager, was great. I had an emergency come up while staying there and had to leave early Saturday morning. I wasn’t able to make it back in time to check out but she secured my room and personal belongings and held the room for me another day over the phone and was very understanding of the situation until I could get back that afternoon and pay for another night’s stay. Great staff and I will stay here again soon.

10/10

Exceptional

12 Dec 2025

erika

those three days i stayed everything was perfect !

Family

6/10

Pleasant

08 Dec 2025

Jennifer

For the price, it was a good room. Clean. Fridge or microwave didnt work. Beds were not that comfortable.

Leisure Self

4/10

Poor

30 Nov 2025

Glenda

Not so good

Business

8/10

Excellent

28 Nov 2025

Jennifer

NA

Self

2/10

Poor

20 Nov 2025

sergio

My credit card was charged twice

10/10

Exceptional

20 Nov 2025

Jonathan

I really enjoyed my stay. the mattress could have been better (more fluffy) but over all it was great.

Business_and_leisure Family

8/10

Excellent

19 Nov 2025

hector

Yes

6/10

Pleasant

09 Nov 2025

Michelangelo

Cockroach sheets in the room

Leisure Self

10/10

Exceptional

06 Nov 2025

Roberto

Everything was really good.

Friends_and_family Family

6/10

Pleasant

04 Nov 2025

Angela

the staff was wonderful but the pillows and bedding were old and worn out

Friends_and_family Family

10/10

Exceptional

28 Oct 2025

Rogelio

Excellent 👍

Business Self

2/10

Poor

06 Oct 2025

Veronica

This location’s rooms are dirty and a health hazard. Within 2 and a half hours of arrival and check in we saw 9 roaches. We were able to kill 6 for the other three they scurried away. They were literally coming out of the wall in the bathroom.

The carbon monoxide alarm went off when we had the ac on, and it stopped when we turned the AC off.

There was black mold looking spots in the tub and outside edges near the tiles.

This location is a health and safety hazard to all its guests. Did not feel safe to stay especially with the carbon monoxide detector going off. It could have caused fatal harm to the point of not waking the following morning.

The staff is irresponsible, unhelpful, and unprofessional. The front desk person began to raise his voice to us when we asked for a receipt showing check-in and checkout times when we informed them we were not going to stay the night.

We asked for a refund because we stayed only 2.5 hours. They told us we had to call Expedia to get that refund. We did. Expedia had to call the front desk (same person we talked to) and they said again no refund. We had stayed too long and had used the hand soap. If we had only stayed 2 hours, they would have refunded us.

Do not recommend to anyone at any price.

Leisure Family

8/10

Excellent

30 Sep 2025

Lisette

.

8/10

Excellent

26 Sep 2025

hector

Yes

Friends_and_family Family

8/10

Excellent

22 Sep 2025

Selin

Upon check in, the staff was wonderful and very kind to me. The rooms are as clean as you can get for the price, and the cleaning staff was super friendly also. The location was right off a highway so it was easy and fast to get to where I needed. Breakfast is very important to me, and they had great breakfast but no hot breakfast besides waffles.. So be prepared for no eggs or sausage! The waffles did just fine however and got us full on top of the yogurt and their coffee machine. Their coffee machine is modern, so it serves hot chocolate and that was amazing! My only complaint is when I was checking out I stopped by the closed breakfast area to fill up my Stanley cup with water from their juice fountain (which was locked because breakfast stopped at 9am and that’s no problem) but it was just for the water that wasn’t locked, since it is JUST water, and one of the female workers came by and immediately started yelling at me saying breakfast was closed. Which is obvious btw because there is absolutely nothing to grab there, they even take away the paper cups once they close down, so there was nothing I could’ve “taken”. Once I told her it was just water (as she was still yelling at me) she calmed down but started yelling it’s not filtered like GIRL okay. Like why are you mad and immediately yelling at me?? Besides that the rest of the staff was 10/10, I hope she stops the immediate yelling at people with no context though.

Family

2/10

Poor

22 Sep 2025

Ronnie

Rude

Business Self

10/10

Exceptional

20 Sep 2025

Dorita

Spic and span and still in good condition

Business_and_leisure

2/10

Poor

20 Sep 2025

Julie

When we first arrived we were unaware of the $100 deposit that was required to stay there...which is absurd because when we got to our room, before we ever stepped foot in the room roaches were inside/outside the door. Then spent half the night killing roaches, scared to go to sleep because, I didn't want something crawling on me. And the next day at check out I let the front desk know and he said he'd look into it and kept my identification card because I called up there later and asked if they had it and they said no they didn't. I know for a fact they did! I would definitely recommend to NEVER EVER STAY THERE! And when you see this Days Inn! RUN!Your better off camping in a tent than staying there. Hospitality- there clueless in that department as well.

8/10

Excellent

18 Sep 2025

Katie

Great spot for an economic stay. Very basic; stayed with kids. Felt comfortable and safe. We got in late so we were disappointed the vending machines didn’t have water but easy on and off the hwy. We would stay again

Leisure Family

2/10

Poor

14 Sep 2025

Jerri

I checked in today’s Inn in Houston Texas on September 10. The property had broken wood and trash all out front once checked in and got into the room and turned the air on. It was smelled of mildew. I paid a $30 early check-in fee I stayed at the room all of 45 minutes while looking for another room And they charged me for the day and kept my early check in fee. It was more of a short stay none of the pictures online matched. What was actually on the property

Business_and_leisure Partner

4/10

Poor

17 Aug 2025

Alvin

The first room I was assigned was at the back of the property that seem to be where transient were housed. After numerous complaints, I was assigned another room. The first room had no coffee maker, no ice bucket and t bathroom was hideous. The air conditioning did not cool the room. The reassigned room was better but still below the standards of what I have come to expect from Days Inns. Would not stay at this property again or recommend it to others.

Business_and_leisure Self

2/10

Poor

16 Aug 2025

Tyeisha

Didn’t offer much for breakfast, and everything was dirty especially the sheets where they all had stains and even cigarette burns in them. Even with the room renovated every inch of the room was dirty. The only good thing was the price of the room.

Leisure Self

10/10

Exceptional

03 Aug 2025

Francisco

Very nice

4/10

Poor

31 Jul 2025

SOLANGE

Tv, micro wave,coffee machine didn't work. When complain about that, nobody cared

2/10

Poor

29 Jul 2025

Alice

I asked for a smoking room, the man put me in the back of the hotel with all the drug users and scary looking men, room stank and bed was lopsided,I asked for another room he tried to give me the one nxt to it I asked for another room he said no more smokin room available so I took a non smoking room I can here pacifically so I could smoke

4/10

Poor

25 Jul 2025

Barbara

The staff was nice.

The room was right by a dumpster it stunk and the restaurant that had apparantly closed stunk. There was no ice machine close to this side of motel. It had bugs. Something was leaking in bathroom.
The air conditioner was very noisy. There was no guide to know what channel on tv or what to watch

Self

2/10

Poor

15 Jul 2025

Karina Roman

No me gustó para nada

Business Pet

6/10

Pleasant

06 Jul 2025

Suzanne Allegra

The bathroom could have been cleaner. Sink does not have a drain filter. TV is crooked on the wall and the display is damaged.

Leisure Family

2/10

Poor

06 Jul 2025

Ahmad

I had a very unpleasant experience at Days Inn during my stay. The room was not clean, and the pillows were covered with yellow stains. There was a bad smell in both the room and the washroom, which made it very uncomfortable to stay in.

I reported a broken hair dryer multiple times, but no one ever came to fix it. The customer service was unresponsive throughout the stay. Shockingly, the housekeeping staff entered the room without any permission in the name of cleaning, which is a complete violation of privacy.

There was visible mold around the bathtub, the silicone was peeling off, and the tiles and bathtub tap were broken. The lighting in the room was also very poor, and there was no room fan, making the room stuffy and uncomfortable.

Overall, it was a terrible experience. I do not recommend this hotel to anyone looking for a clean, safe, and responsive place to stay. It seriously needs maintenance and better management.

4/10

Poor

05 Jul 2025

Nylani

Lots of noise people hanging out late walls thin

Business

2/10

Poor

02 Jul 2025

Jill

Wouldn’t recommend

I am not sure how this hotel has such a good rating. It is fairly clean but reeked of weed. The fire alarm malfunctioned in our room at 3am. Called the front desk and he arrived promptly. Had to disable it for it to stop. Very loud thumps and bumps throughout the night. Wouldn’t stay here again.

Friends_and_family Family

2/10

Poor

01 Jul 2025

geetika

The common area is good but rooms are not ..my mattress was void from center .There was no extra light in room other than night lamp so we used mobile torch.Although I understand property is not responsible for parking area but I need to mention that someone scratched our car from passenger side with an object like key .

Family_with_children

4/10

Poor

30 Jun 2025

Verified traveler

Has roaches

Partner

10/10

Exceptional

23 Jun 2025

erika

excellent ! breakfast in the morning was great

Business_and_leisure Partner

4/10

Poor

12 Jun 2025

erica

Wi-Fi was terrible comfortable bed though stains in tub took a shower in flip flops for the price u get what u pay for

Business Self

4/10

Poor

12 Jun 2025

erica

Internet was poor comfortable bed though housekeeping staff was pleasant and tried to fit my needs condition of the room could be better stained tub overall for the price it was ok

Business Self

2/10

Poor

11 Jun 2025

Kevin

There was someone in my room, other guest complaining about property conditions and appliances, unprofessional staff, unsafe property.

Business_and_leisure Self

2/10

Poor

03 Jun 2025

Johanna

There was a cockroach, a man without a shirt outside at 2 am smoking idk what and we left after 1 night. They did refund us for a night without hesitation.

Leisure Family_with_children

2/10

Poor

31 May 2025

BARBOD

It was dirty

10/10

Exceptional

28 May 2025

Robert

Very nice room, area isn’t that great but overall a nice stay for the price

6/10