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Holiday Inn Express Houston Galleria Area

Houston - TX · United States

2351 West Loop SouthView location

9.4/10Excellent1,011 Reviews
Cleanliness9.8/109.8
Service9.4/109.4
Comfort9.6/109.6
Condition9.8/109.8
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Express Houston Galleria Area

Welcome to the new Holiday Inn Express and Staybridge Suites Houston-Galleria Area. Elevated comfort meets convenience at this 14-story hotel in the center of Space City. Two incredible brands located in the same building.

Located off West Loop-610 at Westheimer, with easy access to US Highways 59/I-69 and I-10, stay just minutes from several local destinations, including the Texas Medical Center, Uptown/Galleria Mall, Memorial Park and Golf Course, Toyota Center, Minute Maid Park, NRG Stadium Complex and Museum District.

Whether you’re watching your favorite sports teams or traveling for a workcation, find everything you need to relax, recharge and jumpstart your productivity. Enjoy the free Express Start™ Breakfast Bar each morning, along with complimentary WiFi, state-of-the-art fitness center and 24-hour business center.

Unwind at our rooftop heated pool and stop by the Lobby Bar, open 7 days a week. Want more? Join our IGH One Rewards program for special member benefits. Hosting an event? From board meetings to wedding rooms, we have 1, 450 sq.

Read more about this hotelShow less

feet of flexible event space to bring your event to life. Ask us about our onsite meeting and event support.

With a stay at Holiday Inn Express Houston - Galleria Area by IHG, you'll be centrally located in Houston, a 1-minute drive from Westheimer Road and 8 minutes from Rice University.

This hotel is 7.2 mi (11.5 km) from MD Anderson Cancer Center and 8.5 mi (13.6 km) from Toyota Center. Make yourself at home in one of the 169 air-conditioned rooms featuring microwaves and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment.

Private bathrooms with bathtubs or showers feature hair dryers and toothbrushes and toothpaste. Conveniences include laptop-compatible safes and sofa beds, as well as phones with free local calls. Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Houston?

This hotel has 3450 square feet (321 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Pet friendly
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Parking height restrictions apply LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 36 Pet max weight (per pet) in lb is 80 Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 6:00 AM to 10:00 PM.
    • Only registered guests are allowed in the guestrooms.
    • Parking height restrictions apply.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Quiet hours are enforced at the property from 10:00 PM to 6:00 AM. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Minimal age
    21
  • Optional fees
    • Covered self parking fee: USD 28 per night (in/out privileges)
    • Pet fee: USD 75 per pet, per stay (maximum USD 150 per stay)
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Westheimer Road 0.1 km / 0.1 mi
River Oaks District 0.6 km / 0.4 mi
The Galleria 0.7 km / 0.5 mi
Williams Tower 0.9 km / 0.6 mi
Gerald D. Hines Waterwall Park 1 km / 0.6 mi
Richmond Avenue 1.2 km / 0.8 mi
Highland Village 1.4 km / 0.9 mi
Memorial Park 2 km / 1.2 mi
Schlumberger Headquarters 2.4 km / 1.5 mi
Houston Arboretum and Nature Center 3.1 km / 1.9 mi
Greenway Plaza 3.1 km / 1.9 mi
Lakewood Church Central Campus 3.4 km / 2.1 mi
Lakewood Church 3.5 km / 2.2 mi
Color Factory Houston 4.7 km / 2.9 mi
Houston Country Club 5.1 km / 3.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 169
  • Number of floors (main building): 14
  • Single rooms: 117
  • Double rooms: 36
  • Junior suites: 16
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Small pets allowed (under 5 kg) not available in all roomsExtra charge
Show 54 more facilities & services
  • Wheelchair-accessible
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wired Internet
  • Wi-fi
  • Car hireExtra charge
  • Secure parkingExtra charge
  • Room serviceExtra charge
  • Laundry service
  • Launderette
  • Multilingual staff
  • 24-hour security
  • Bellboy serviceExtra charge
  • Smoke detector: 1
  • Hotel safe
  • Lift access
  • ShopExtra charge
  • Terrace
  • Gym
  • Luggage room
  • Clothes dryer: 4
  • Private pool: 1
  • Towels and bed linen
  • Café
  • Restaurant
  • Non-smoking area
  • Banquet hall
  • Conference room: 1
  • Meeting room: 1
  • PrinterExtra charge
  • Business centreExtra charge
  • FaxExtra charge
  • Outdoor freshwater pool
  • Sun loungers
  • TV lounge
  • Outdoor Rooftop Swimming Pool
  • Breakfast buffet
  • À la carte lunch
  • À la carte dinner
  • Snacks
  • LGTBIQ friendly
  • Early Check-inExtra charge
  • Early departureExtra charge
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Credit card is compulsory as a deposit, no deposit in cash is accepted
  • Online Check-out
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

CE

Dinner Included

This meal plan may be available depending on the selected room/rate.

SC

Self Catering

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Holiday Inn Express Houston Galleria Area

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 32 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable6 photos

    Holiday Inn Express Houston Galleria Area

    DOUBLE TWO QUEEN BEDS

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Toiletries
    • Desk
    • Make-up mirror
    • Direct dial telephone
    • Satellite TV
    • Cable TV
    • Smoke detector
    • Centrally regulated air conditioning
    • Housekeeping
    • TV
    • Bathroom
    • Ironing set
    • Hairdryer
    • Tea and coffee making facilities
    • Internet access
    • Radio

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Holiday Inn Express Houston Galleria Area

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 36 m²ROO.ST
    Room STANDARDPhoto unavailable3 photos

    Holiday Inn Express Houston Galleria Area

    Room STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Alarm clock
    • Housekeeping
    • Bathroom
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Internet access
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Wi-fi
    • Wake-up service
    • Toiletries
    • Desk
    • Make-up mirror
    • Satellite TV
    • Cable TV
    • Smoke detector

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 36 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable4 photos

    Holiday Inn Express Houston Galleria Area

    SUITE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Make-up mirror
    • Desk
    • Toiletries
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Internet access
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom
    • Housekeeping
    • Smoke detector
    • Cable TV
    • Satellite TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO CITY VIEWSTUDIO • CITY VIEWSTU.CV

    Photos are not available for this room type.

    Holiday Inn Express Houston Galleria Area

    STUDIO CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D

    Photos are not available for this room type.

    Holiday Inn Express Houston Galleria Area

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO CITY VIEW KING BEDSTUDIO • CITY VIEW KING BEDSTU.CV-KG

    Photos are not available for this room type.

    Holiday Inn Express Houston Galleria Area

    STUDIO CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1

    Photos are not available for this room type.

    Holiday Inn Express Houston Galleria Area

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6

    Photos are not available for this room type.

    Holiday Inn Express Houston Galleria Area

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 32 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable7 photos

    Holiday Inn Express Houston Galleria Area

    DOUBLE KING BED NON SMOKING

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Bathroom
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Internet access
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Toiletries
    • Desk
    • Make-up mirror
    • Satellite TV
    • Cable TV
    • Smoke detector
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • HOUSE Accessible Two Double bedsHOUSE • Accessible Two Double bedsCTG.H6-2D

    Photos are not available for this room type.

    Holiday Inn Express Houston Galleria Area

    HOUSE Accessible Two Double beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–8 • Adults: max. 8 • Children: max. 4
    Room type
    HOUSE
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: CTG.H6-2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Holiday Inn Express Houston Galleria Area

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Holiday Inn Express Houston Galleria Area

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    Holiday Inn Express Houston Galleria Area

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-2

    Photos are not available for this room type.

    Holiday Inn Express Houston Galleria Area

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen Beds • 1 Bedroom • 32 m²DBL.H6-2Q
    DOUBLE Accessible-Two Queen BedsPhoto unavailable7 photos

    Holiday Inn Express Houston Galleria Area

    DOUBLE Accessible-Two Queen Beds

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Room amenities

    • Bathroom
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Internet access
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Wheelchair-accessible
    • Disability-friendly bathroom
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Toiletries
    • Desk
    • Make-up mirror
    • Satellite TV
    • Cable TV
    • Smoke detector
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Holiday Inn Express Houston Galleria Area

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 32 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable7 photos

    Holiday Inn Express Houston Galleria Area

    DOUBLE KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Cable TV
    • Bathroom
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Internet access
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Toiletries
    • Desk
    • Make-up mirror
    • Satellite TV
    • Smoke detector
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Holiday Inn Express Houston Galleria Area

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen BedsSUI.H6-2Q

    Photos are not available for this room type.

    Holiday Inn Express Houston Galleria Area

    SUITE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Holiday Inn Express Houston Galleria Area

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    Holiday Inn Express Houston Galleria Area

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Holiday Inn Express Houston Galleria Area

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BED • 36 m²SUI.H6-KG
    SUITE Accessible KING SIZE BEDPhoto unavailable4 photos

    Holiday Inn Express Houston Galleria Area

    SUITE Accessible KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Room amenities

    • Desk
    • Toiletries
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Disability-friendly bathroom
    • Wheelchair-accessible
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Internet access
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom
    • Housekeeping
    • Smoke detector
    • Cable TV
    • Satellite TV
    • Make-up mirror

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible KING SIZE BEDRoom • Accessible KING SIZE BED • 36 m²ROO.H6-KG
    Room Accessible KING SIZE BEDPhoto unavailable2 photos

    Holiday Inn Express Houston Galleria Area

    Room Accessible KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    Room
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-KG

    Room amenities

    • Radio
    • Wi-fi
    • Disability-friendly bathroom
    • Wheelchair-accessible
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom
    • Housekeeping
    • Cable TV
    • Satellite TV
    • Make-up mirror
    • Desk
    • Toiletries
    • Alarm clock
    • Wake-up service
    • Smoke detector

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG

    Photos are not available for this room type.

    Holiday Inn Express Houston Galleria Area

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIORSUITE • SUPERIORSUI.SU

    Photos are not available for this room type.

    Holiday Inn Express Houston Galleria Area

    SUITE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Holiday Inn Express Houston Galleria Area

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible Two Double bedsSUITE • Accessible Two Double bedsSUI.H6-2D

    Photos are not available for this room type.

    Holiday Inn Express Houston Galleria Area

    SUITE Accessible Two Double beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible KING SIZE BEDSTUDIO • Accessible KING SIZE BEDSTU.H6-KG

    Photos are not available for this room type.

    Holiday Inn Express Houston Galleria Area

    STUDIO Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 36 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable3 photos

    Holiday Inn Express Houston Galleria Area

    DOUBLE Accessible KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Bathroom
    • Smoke detector
    • Cable TV
    • Satellite TV
    • Make-up mirror
    • Desk
    • Toiletries
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Disability-friendly bathroom
    • Wheelchair-accessible
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Internet access
    • Housekeeping
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH VIEWSSUITE • WITH VIEWSSUI.WV-1

    Photos are not available for this room type.

    Holiday Inn Express Houston Galleria Area

    SUITE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.WV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Holiday Inn Express Houston Galleria Area

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH VIEWSSTUDIO • WITH VIEWSSTU.WV

    Photos are not available for this room type.

    Holiday Inn Express Houston Galleria Area

    STUDIO WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 BedroomDBL.ST

    Photos are not available for this room type.

    Holiday Inn Express Houston Galleria Area

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Wi-fi
    • Housekeeping
    • Smoke detector
    • Cable TV
    • Satellite TV
    • Make-up mirror
    • Desk
    • Toiletries
    • Alarm clock
    • Wake-up service
    • Wheelchair-accessible
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Internet access
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible-Two Queen BedsRoom • Accessible-Two Queen Beds • 1 Bedroom • 36 m²ROO.H6-2Q
    Room Accessible-Two Queen BedsPhoto unavailable3 photos

    Holiday Inn Express Houston Galleria Area

    Room Accessible-Two Queen Beds

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–5 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-2Q

    Room amenities

    • Disability-friendly bathroom
    • Wheelchair-accessible
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Bathroom
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Internet access
    • Wake-up service
    • Housekeeping
    • Smoke detector
    • Cable TV
    • Satellite TV
    • Make-up mirror
    • Desk
    • Alarm clock
    • Toiletries
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory STANDARDBed in dormitory • STANDARDBED.ST

    Photos are not available for this room type.

    Holiday Inn Express Houston Galleria Area

    Bed in dormitory STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1

    Photos are not available for this room type.

    Holiday Inn Express Houston Galleria Area

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Holiday Inn Express Houston Galleria Area

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 36 m²ROO.ST-1
    Room STANDARDPhoto unavailable2 photos

    Holiday Inn Express Houston Galleria Area

    Room STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Room amenities

    • Smoke detector
    • Toiletries
    • Ironing set
    • Tea and coffee making facilities
    • Internet access
    • Alarm clock
    • Wake-up service
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom
    • Cable TV
    • Wi-fi
    • Satellite TV
    • Make-up mirror
    • Desk
    • Housekeeping
    • Centrally regulated air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 32 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable6 photos

    Holiday Inn Express Houston Galleria Area

    DOUBLE Accessible

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Radio
    • Internet access
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Wheelchair-accessible
    • Disability-friendly bathroom
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Toiletries
    • Desk
    • Make-up mirror
    • Satellite TV
    • Cable TV
    • Smoke detector
    • Housekeeping
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Holiday Inn Express Houston Galleria Area

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Holiday Inn Express Houston Galleria Area

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Holiday Inn Express Houston Galleria Area

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Express Houston Galleria Area

9.4
Excellent
1,011 Reviews
Cleanliness
9.8 /10
Service
9.4 /10
Comfort
9.6 /10
Condition
9.8 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
12 Jul 2026
Margaret
Conveniently located, nice staff, lots snacks available for purchase in the lobby.
2/10
Poor
12 Jul 2026
JoVanna
July 12 Manager, was extremely rude disrespectful and did not listen. States that she didn’t have any contact information for me yet everybody else did. The remaining staff was extremely polite, helpful, and upstanding customer service.
Friends_and_family Friends
10/10
Exceptional
12 Jul 2026
Soneila
It was very good the receptionist was very nice they was very helpful
Friends_and_family Family
10/10
Exceptional
07 Jul 2026
Marilu
Everything about our stay was excellent. We were there for a business conference and would definitely return for business or a leisure get away.
Partner
8/10
Excellent
04 Jul 2026
Tura
Great Stay.
Partner
10/10
Exceptional
03 Jul 2026
Carl
Best hotel I've stayed in a while they even allowed the FIFA game to be watched while in the pool made my trip even better staff was A-1 keep up the great work
Friends_and_family Family
10/10
Exceptional
02 Jul 2026
Donyae
Property was nice, clean, and staff were helpful and friendly!
Partner
10/10
Exceptional
02 Jul 2026
Atul
Front desk was not very co operative
Friends
10/10
Exceptional
29 Jun 2026
DeOndra
I love those hotel….convenient, excellent service, bar/restaurant on site.
Friends_and_family Family
10/10
Exceptional
28 Jun 2026
Joshua
Great
Friends
10/10
Exceptional
28 Jun 2026
Jesufina
I liked everything. I would definitely recommend it.
Friends
10/10
Exceptional
27 Jun 2026
Alina
Everything was excellent.
Friends
8/10
Excellent
26 Jun 2026
FREDDY
Very clean and quite
Family_with_children
10/10
Exceptional
25 Jun 2026
Ross Adrian
Excellent hotel and staff, fully recommend to anyone traveling to houston to try here
Partner
10/10
Exceptional
22 Jun 2026
Brent
Convenient location.
Partner
10/10
Exceptional
20 Jun 2026
Isaac
From the moment you arrived the staff is very helpful and kind. It was very clean and the breakfast is also delicious. Highly recommend
Family_with_children
10/10
Exceptional
20 Jun 2026
Katherine
The staff was super helpful and breakfast was fantastic! So many choices plus fresh ground coffee. We were very happy with our stay.
Family_with_children
10/10
Exceptional
19 Jun 2026
Charlene
Nice hotel
Family
10/10
Exceptional
18 Jun 2026
Michael
Great staff. Super clean. Would stay again
10/10
Exceptional
15 Jun 2026
Jodi
I visited and stayed during a super busy time for Houston (FIFA). But staff was extremely helpful and inviting. Facility was clean.
Self
8/10
Excellent
14 Jun 2026
Kimberly
Room was clean, staff was very professional, for breakfast was good
Business
10/10
Exceptional
14 Jun 2026
Gail
I thoroughly enjoyed my stay. From the clean room to the breakfast buffet it provided everything I wanted.

The hotel is also very conveniently positioned near the galleria for shopping and endless restaurants.
Self
10/10
Exceptional
12 Jun 2026
Guillermo A
Best Holiday Inn Express I have ever stayed in.
Self
10/10
Exceptional
12 Jun 2026
Daniel
Super friendly staff
Family_with_children
10/10
Exceptional
12 Jun 2026
Kristina
Staff was friendly and helpful in changing reservation to my husband/ name because I forgot my ID in my work badge.
Partner
10/10
Exceptional
27 May 2026
Keisha
My stay was amazing! Room was very clean and staff was super nice. Convenient parking garage attached to the hotel.
Friends_and_family Friends
10/10
Exceptional
20 May 2026
Monica
This hotel is in an ideal location for dinning and shopping. They have easily accessible laundry. The staff is professional and accommodating. The rooms are spacious and clean.
6/10
Pleasant
17 May 2026
george
Our room was too noisy. Overlooking a highway and inadequate noise insulation.
Partner
10/10
Exceptional
09 May 2026
Taliah
Great
6/10
Pleasant
07 May 2026
Ramona
Clean, decent breakfast and nice pool.
Partner
10/10
Exceptional
29 Apr 2026
Jonathan
Excellent facility - nice gym with lots of treadmills, breakfast was good
10/10
Exceptional
26 Apr 2026
madmaxx
Yes everything was top tier
Partner
8/10
Excellent
26 Apr 2026
Craig
Everything was great
10/10
Exceptional
20 Apr 2026
Craig
Everything was Good
10/10
Exceptional
19 Apr 2026
Renee
The hotel was great and the staff was very accomodating. The breakfast was excellent; good variety. The pool area was nice and good quality equipment in the fitness room.
Family
10/10
Exceptional
16 Apr 2026
brenda
Very clean. Very walkable in the River Oaks shopping area.
Friends
10/10
Exceptional
14 Apr 2026
Laquana
This hotel was clean and the beds were comfortable. The breakfast was good. The location was perfect
10/10
Exceptional
12 Apr 2026
Danielle
This was our second stay and we loved it as usual! Super clean rooms and friendly staff!
Partner
10/10
Exceptional
09 Apr 2026
Maria
Clean
Friends
10/10
Exceptional
06 Apr 2026
Nicole
Room was clean and staff really nice
10/10
Exceptional
04 Apr 2026
Analyn
Breakfast options were all amazing.
8/10
Excellent
04 Apr 2026
Hung Chee Rufina
Convenient location to Galleria.
Friends
10/10
Exceptional
31 Mar 2026
Frederick
Everything was good… A1
10/10
Exceptional
30 Mar 2026
Sylvia
Rooms were clean and breakfast was good as wellz
Partner
10/10
Exceptional
26 Mar 2026
Heather
Customer service. We know BAD customer service when we see it, but how often do you see GOOD? Even rarer still is GREAT customer service!
Today I personally experienced amazing customer service!
My team and I were sitting in the lobby of our hotel (Holiday Inn Express, Houston Galleria) working before our next meeting and I was coughing due to my allergies. Dazhanae came over and offered all 3 of us bottled water. We were thankful and then later she came back and brought me 3 cups... hot water, lemon, and condiments and a tea bag (honey, sugar). She even brought me a fresh box of Kleenex!! No questions about why we were still hanging out working in the lobby, why I was coughing, etc. Just genuine care and concern.
I went back to talk to her and get a picture, introduced myself and told her how much I appreciated her. I mentioned I live in Ft Worth and run a dementia day program. She then said, \"I started in senior living, memory care!\"
What a small world! I'm happy for Holiday Inn Express for having such a great employee, but I'm sad for the senior living community that doesn't have this great employee, (but that's another post on retaining those gems that work in senior living over the long term!) \"I told her, if my day program was in Houston I'd be hiring her!\" It's the little things that make a big difference!
Business
10/10
Exceptional
25 Mar 2026
Kennesha
Room & Staff
6/10
Pleasant
24 Mar 2026
Steven
The hotel was clean. The breakfast buffet was plentiful, so many options available. The parking garage made parking convenient and secure. The hotel is perfectly located, many restaurants to choose from and is in close proximity to NRG. Front desk staff were unfriendly and acted agitated and annoyed. With the exception of the front desk staff everything was wonderful.
Family_with_children
10/10
Exceptional
21 Mar 2026
Cynthia Ann
Very clean room and comfy bed
Self
4/10
Poor
21 Mar 2026
Juan Manuel
Good
10/10
Exceptional
19 Mar 2026
Crista
Clean and comfortable hotel! After staying three nights at a dirty hotel nearby and flight cancellation, this hotel felt like home.
Family_with_children
10/10
Exceptional
18 Mar 2026
Howard
Great hotel. Only difficulty was the parking garage elevator was out of order.
10/10
Exceptional
17 Mar 2026
Keeshaun
Very clean and nice view. Wish I would have stayed here my entire stay.
10/10
Exceptional
16 Mar 2026
Donald
Clean and convenient
Partner
10/10
Exceptional
16 Mar 2026
Kevin
The property was very clean and the room was spacious enough too. They had two pillows; one soft and one firm so that we could choose. That was very considerate.
Family_with_children
10/10
Exceptional
15 Mar 2026
Sylvia
Everything was excellent, beautiful place to stay thank you
Friends_and_family Family
10/10
Exceptional
15 Mar 2026
Andrea
I don’t leave reviews so that alone should tell you exactly how my stay went at this hotel. Hotel, staff, location, room cleanliness, everything about this hotel was amazing. Staff was nice and helpful! I would definitely stay here again if i ever went back to Houston. 20/10
Friends
10/10
Exceptional
12 Mar 2026
Sylvia
Friendly staff , Clean rooms. Shop on site.
Breakfast is fresh, I’m just not a breakfast person but they have great coffees. There’s plenty Restaurants and shops around it’s within walking distance.
Friends
10/10
Exceptional
12 Mar 2026
Sara
Large clean room, friendly and helpful staff, good breakfast, great value. Would stay here again.
Self
8/10
Excellent
11 Mar 2026
Phillip
Good location, staff was very polite and friendly. Room was comfortable. My complaints are these was no iron or ironing board in the room and that after asking for an blanket it took the whole day to get one.
Family
8/10
Excellent
10 Mar 2026
Marissa
Everything wa
10/10
Exceptional
09 Mar 2026
Alan
Nice to have a bar for happy hour, and also a solid breakfast with plenty of options. The front desk staff were personable and professional and very helpful.
Friends
8/10
Excellent
05 Mar 2026
Nan
My only complaint was the traffic noise we heard from the 4th floor. For the price of the room, we shouldn't have had as much. Hearing cars literally racing on the highway at 2 am was not much fun. Other than that, the staff was awesome and the room clean.
2/10
Poor
03 Mar 2026
Britany
This hotel has something going on. There were false reports that I was locked out of my room, transferred to another room and one of the receptionist said she saw me in the room that they supposedly transferred me to which is a lie. It’s crazy they would lie. I’m sure she probably had someone she knew staying there and tried to falsify documents .. sure she does this all the time. Housekeeping tried to come into the room twice to rush us out at 9am without even knocking but this was to cover up what she was doing so they can hurry and clean the room. To add, my card was then charged almost $400 when I had already paid and was told it would only be for incidentals . Please be careful choosing to stay here especially when they claim they are always sold out. Not the case
8/10
Excellent
02 Mar 2026
Marissa
Would stay here again
Partner
10/10
Exceptional
23 Feb 2026
Iroh
clean room, staff, amenities
Self
10/10
Exceptional
21 Feb 2026
Angela
Room was very clean and bed comfortable
Friends_and_family Family
10/10
Exceptional
20 Feb 2026
Svitlana
everything was wonderful
10/10
Exceptional
17 Feb 2026
Lawrence
Amazing! Spotless!
10/10
Exceptional
17 Feb 2026
Kimberly
The food was great
Friends_and_family Friends
10/10
Exceptional
16 Feb 2026
Denise
It was great!
Leisure Family
10/10
Exceptional
16 Feb 2026
Gustabo
Enjoyed the stay
10/10
Exceptional
15 Feb 2026
Eddie
Clean room, and friendly staff
Leisure Partner
10/10
Exceptional
15 Feb 2026
Sandra
Very clean and really good breakfast buffet
10/10
Exceptional
13 Feb 2026
Tyriq
Clean room & great staff!
Business_and_leisure Partner
10/10
Exceptional
11 Feb 2026
Sandeep
Great location and comfortable rooms
Business
10/10
Exceptional
10 Feb 2026
Joshua
Clean room, nice staff
10/10
Exceptional
09 Feb 2026
Erich
Friendly staff. .. everything immaculate...love the space 🌌 theme. Very futuristic
10/10
Exceptional
07 Feb 2026
Mitch
Enjoyed our short stay - the room & bathroom were very comfortable and their breakfast offerings were great
Business_and_leisure Partner
8/10
Excellent
27 Jan 2026
Grace
Loved the breakfast that was included in the stay

Didn’t like having to pay for parking
Friends_and_family Family
6/10
Pleasant
24 Jan 2026
arturo
N/a
10/10
Exceptional
24 Jan 2026
Christopher
This is a nice hotel with a free breakfast it is near the galleria mall and several museums with great restaurants all around the area, I would stay again
Leisure Partner
8/10
Excellent
20 Jan 2026
Wilson
Good: location, room cleanness, breakfast, parking.
Can do better: better information at check in. We had to consistently ask questions for information that was not provided by the front desk. Like breakfast availability and times, check out times, additional fees, sending or emailing a receipt once checkout is complete. Overall, good place to stay.
Leisure Family_with_children
10/10
Exceptional
20 Jan 2026
Christina
Very nice hotel, located in a great area near walkable locations for eating, sightseeing, and shopping. The room was nice and spacious, bed and pillow got a 8/10 for me. Breakfast was included with the booking which we took advantage of (it was pretty good and filling). You do have to pay nightly for parking if you choose to bring your own vehicle or rent one (I think it was $28 a night). Overall, I had a great experience and the staffs were respectful and kind. I was happy to see they had Dove products in the bathroom. This was the first time I used a hotels bathroom bodywash.
Leisure Friends
6/10
Pleasant
19 Jan 2026
Stephen
Staff are disinterested. Guy in parking lot asked me where the \"hotel stayers\" are supposed to park. Not much new in 2026.
10/10
Exceptional
16 Jan 2026
Sabiana
Would stay here again great location & clean room also friendly staff
Business Self
6/10
Pleasant
13 Jan 2026
Angelica
I messaged 3 times about a high floor. No one returned message. When I got there and stayed no one answered the response was it probably wasn't one. Did not like that remark. It could've been answered differently or apologized for no one responding. Will not stay here again.
10/10
Exceptional
10 Jan 2026
Juan Carlos
Clean room, great staff, friendly
Friends_and_family Family
8/10
Excellent
09 Jan 2026
Dragan
.
Leisure Partner
10/10
Exceptional
08 Jan 2026
Jon
Clean rooms. The breakfast included with the stay was better than most.
Leisure Family
6/10
Pleasant
07 Jan 2026
Jay
Room was clean but Too much street noise for Saturday AM...awakened several times. Only one checkin attendant so it took 20min to check in...instructions regarding elevator location, WIFI, parking garage ingress and egress and free breakfast were not as clear as they should have been. Room temperature thermostat adjustment was slow. Breakfast was hot and some variety but not great.
Leisure Partner
10/10
Exceptional
05 Jan 2026
Sabine
Clean room, great staff, great breakfast, comfortable bed.
Leisure Friends
10/10
Exceptional
05 Jan 2026
Ashley
Great
10/10
Exceptional
05 Jan 2026
Fransisca
The room and bathroom were spacious and we like that they provide both firm and soft pillows. The only downside is we have to pay for parking but everything else was excellent.
Leisure Family
10/10
Exceptional
04 Jan 2026
Mohammad Javad
Clean room new facility close to the galleria . friendly staff and great amenities
Leisure Family_with_children
10/10
Exceptional
03 Jan 2026
Daniel
Clean room. No fluids on sheets.
Leisure Self
10/10
Exceptional
03 Jan 2026
Alejandra
Rooms and staff
8/10
Excellent
02 Jan 2026
Paul
The ice machine on my floor was not working.
Leisure Self
6/10
Pleasant
28 Dec 2025
Rebecca
First room had ants so the switched us rooms. 2nd room was clean. Staff was courteous
Leisure Family
10/10
Exceptional
27 Dec 2025
Sabine
Everything was good
Leisure Partner
10/10
Exceptional
25 Dec 2025
Sivaramakrishnan
I loved my stay at this property. Rooms smelled fresh. Very clean and everything within accessible distance.
Leisure Family

Location & surroundings

Holiday Inn Express Houston Galleria Area
2351 West Loop South, Houston, United States

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Holiday Inn Express Houston Galleria Area

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