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Aloft Houston by the Galleria

Houston - TX · United States

5415 Westheimer RoadView location

7.8/10Very good1,000 Reviews
Cleanliness8.2/108.2
Service8.4/108.4
Comfort8.2/108.2
Condition7.8/107.8
Neighborhood9.0/109.0
Amenities8.0/108.0
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Aloft Houston by the Galleria

This Houston hotel offers an array of amenities for both business and leisure travelers. Enjoy a refreshing dip in the indoor pool, maintain your fitness routine at the 24-hour fitness center, or browse the unique offerings at the gift shops/newsstands.

Start your day with a cooked-to-order breakfast (fee applies) at the on-site coffee shop/cafe, or relax with room service (limited hours). Unwind with your favorite drink at the bar/lounge after a productive day in the 24-hour business center.

The hotel also features 495 square feet of event space, perfect for conferences and meetings. Conveniently located near The Galleria, Ice at the Galleria, and other popular attractions, this hotel provides complimentary Wi-Fi and in-room entertainment, ensuring a comfortable and connected stay. Self-parking is available (subject to charges).

Read more about this hotelShow less

With a stay at Aloft by Marriott Houston by the Galleria, you'll be centrally located in Houston, a 1-minute drive from Westheimer Road and 7 minutes from Rice University. This hotel is 6.9 mi (11.1 km) from MD Anderson Cancer Center and 7.2 mi (11.5 km) from Reliant Stadium.

Make yourself at home in one of the 152 guestrooms featuring refrigerators and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.

Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Houston? This hotel has 495 square feet (46 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available Parking height restrictions apply LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 11 Pet max weight (per pet) in lb is 25 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 100.00 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 8:00 AM to 10:00 PM.
    • Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Parking height restrictions apply.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and debit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Minimal age
    21
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately USD 5.5 to 14.00 for adults, and USD 5.50 to 14.00 for children
    • Self parking fee: USD 25 per night
    • Pet fee: USD 25 per accommodation, per night
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Westheimer Road 0.1 km / 0.1 mi
The Galleria 0.6 km / 0.4 mi
Richmond Avenue 1 km / 0.6 mi
Gerald D. Hines Waterwall Park 1.1 km / 0.7 mi
Williams Tower 1.1 km / 0.7 mi
River Oaks District 1.9 km / 1.2 mi
Highland Village 2.8 km / 1.7 mi
Uptown Park 3 km / 1.9 mi
Harwin Drive Shopping District 3.4 km / 2.1 mi
Memorial Park 3.4 km / 2.1 mi
Greenway Plaza 4.2 km / 2.6 mi
Houston Country Club 4.2 km / 2.6 mi
Lakewood Church 4.6 km / 2.8 mi
UT Health Science Center 4.6 km / 2.9 mi
Houston Arboretum and Nature Center 4.7 km / 2.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 152
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • GarageExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Valet parking
  • Room service
  • Laundry service
Show 30 more facilities & services
  • Multilingual staff
  • Fireplace
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • CaféExtra charge
  • Bar
  • Restaurant
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • Sun loungers
  • TV lounge
  • Game room
  • Breakfast
  • Snacks
  • Non-smoking establishment
  • Fitness
  • Billiards
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE GUEST ROOMQUADRUPLE • GUEST ROOMQUA.GR

    Photos are not available for this room type.

    Aloft Houston by the Galleria

    QUADRUPLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Aloft Houston by the Galleria

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    Aloft Houston by the Galleria

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Aloft Houston by the Galleria

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Aloft Houston by the Galleria

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LOFTDOUBLE • LOFT • 1 Bedroom • 26 m²DBL.LO
    DOUBLE LOFTPhoto unavailable13 photos

    Aloft Houston by the Galleria

    DOUBLE LOFT

    Room photos

    13 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    LOFT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LO

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 29 m²DBL.ST-2
    DOUBLE STANDARDPhoto unavailable13 photos

    Aloft Houston by the Galleria

    DOUBLE STANDARD

    Room photos

    13 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOMDOUBLE • GUEST ROOMDBL.GR

    Photos are not available for this room type.

    Aloft Houston by the Galleria

    DOUBLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-3

    Photos are not available for this room type.

    Aloft Houston by the Galleria

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Aloft Houston by the Galleria

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 26 m²DBL.ST-1
    DOUBLE STANDARDPhoto unavailable16 photos

    Aloft Houston by the Galleria

    DOUBLE STANDARD

    Room photos

    16 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Aloft Houston by the Galleria

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Aloft Houston by the Galleria

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Aloft Houston by the Galleria

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GUEST ROOM QUEEN BEDQUADRUPLE • GUEST ROOM QUEEN BEDQUA.GR-QN

    Photos are not available for this room type.

    Aloft Houston by the Galleria

    QUADRUPLE GUEST ROOM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GUEST ROOM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GR-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Aloft Houston by the Galleria

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Aloft Houston by the Galleria

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Aloft Houston by the Galleria

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Aloft Houston by the Galleria

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Aloft Houston by the Galleria

7.8
Very good
1,000 Reviews
Cleanliness
8.2 /10
Service
8.4 /10
Comfort
8.2 /10
Condition
7.8 /10
Neighborhood
9.0 /10
Amenities
8.0 /10
100 reviews shown
6/10
Pleasant
23 Jul 2026
Gabriel
I've stayed there several times in the last 10 years, but it now seems to show that it has not aged gracefully. I would suggest they give the hotel some TLC.
10/10
Exceptional
20 Jul 2026
Ashley
Everything was great. The only small issue was the a/c wasn’t as cool as we liked.
Friends_and_family Family
6/10
Pleasant
20 Jul 2026
LaToya
Upon arrival we didn't have any bath towels. I notified front desk shortly after check in. We left and came back later around 2am and still no bath towels. Called front desk again and this time I was told to come down and get them. I should not have had to retrieve bath towels myself.
Family_with_children
10/10
Exceptional
05 Jul 2026
Derrick
Great hotel and location; front desk personnel (Morgan) was friendly and knowledgeable. Will stay again when in the Galleria area.
Self
10/10
Exceptional
17 Jun 2026
Lisa
The stay was great!
Self
10/10
Exceptional
15 Jun 2026
Rolanda
I recently stayed here and I was blown away by the service. From the moment I arrived, the staff greeted me with a smile, they made me feel right at home. I had a quick early check-in and was able to request great window view of the city. I also loved the amenities on the property that includes a gym, indoor pool, a bar, breakfast and indoor/outdoor lodging areas. I highly recommend this hotel and will definitely be back!.
Friends_and_family Family
10/10
Exceptional
09 Jun 2026
Natalia
great location, amenities and the breakfast was delicious
Partner
8/10
Excellent
08 Jun 2026
Shiela
Good
Partner
2/10
Poor
24 May 2026
Shaun
The power went out in the building from 6am to about 8:30pm … had to walk up & down the stairs all day.. smh . No hot water, no AC ..
10/10
Exceptional
08 May 2026
Nathan
Great
6/10
Pleasant
07 May 2026
Jasmine
Good city location
Friends
10/10
Exceptional
01 May 2026
Lisa
Will do again!!
Partner
10/10
Exceptional
29 Apr 2026
Pam
The front desk staff was amazing!
Family
8/10
Excellent
23 Apr 2026
Patricia
Very expensive. The staff wasn’t too friendly
10/10
Exceptional
23 Apr 2026
Mário
The
8/10
Excellent
01 Apr 2026
Shareeka
The property was in a nice areas. Very close to Galleria mall. Luis and Morgan did a great job with setting up our rooms to being on the same floor as it was 4 of us and we had reserved two rooms. We were only like two rooms away which made it easy for us to go from one room to the other.
Family
10/10
Exceptional
31 Mar 2026
Oral
Was great
Self
10/10
Exceptional
24 Mar 2026
Nathan
Great
10/10
Exceptional
16 Mar 2026
Corey
Great location. Great staff. Great rooms. Great lounge area.
Friends
4/10
Poor
16 Mar 2026
Theresa
The property itself was gorgeous and clean. The amount of noise, the smell of weed, and the one working elevator (with contact high to boot) left me underwhelmed.
Family_with_children
8/10
Excellent
16 Mar 2026
Aquarius
Besides staff not understanding English and only one elevator working, it was an ok stay
Partner
8/10
Excellent
15 Mar 2026
Nicholas
The hotel itself had only one issue. Only one of the elevators were operational causing a very crowded elevator and extended wait times.
Besides this, and something that every hotel deals with, a large group of guests having what seemed to be a giant party in the hotel rooms. The property did respond to it but it took quite some time and continued into the early morning of the hours.

Overall, I would recommend poverty. It has plenty of things that you can walk to and the staff was friendly and efficient.. My puppy and I were definitely comfortable. 👍
4/10
Poor
07 Mar 2026
Zahria
Stayed at this property in 2022 for a girls trip and I really enjoyed the hotel, which is what prompted me to book again this year for my boyfriend’s birthday. But wow, this time was truly the opposite.
First, I booked a single, king size bed but was given a double queen room. This isn’t the end of the world but if I booked and paid for something, the expectation is that’s what I will receive. Next, there was only one working elevator that randomly went out of service while we were waiting for it.
The most upsetting part of our stay was the fact that they were doing construction on our floor. Around 08:30 in the morning on a Friday morning, the banging started, no prior warning whatsoever. In my opinion, that part of the hotel should’ve been closed off if construction was going to take place or not place someone in the room diagonal room.
However, I will say that the staff was very friendly and spoke every time we talked through the lobby area so that’s a plus.
Partner
6/10
Pleasant
20 Feb 2026
Paige
The room was nice, but they’re remodeling and so it was decent otherwise
Leisure Self
10/10
Exceptional
18 Feb 2026
Amber
Great stay!
Self
6/10
Pleasant
15 Feb 2026
Maralla
Noise at night loud.
6/10
Pleasant
15 Feb 2026
Zelma
Hotel under renovations. Staff was ok gave me a room at first that was not ready when we entered. Had to get another room got stuck in elevator. Front desk stated they were not going to charge me for early check in but I was never informed I was going to be charged as I did not ask to check in early she just told me she can get me a room now. She than said she would credit me one night of parking which they never did.
Friends_and_family Friends
4/10
Poor
14 Feb 2026
Tiana
We usually always stay here but this time the TV did not work- we called the front desk and stated that they were sending a technician. Never sent the technician and our room was extremely hot! It would not cool down.
Leisure Partner
10/10
Exceptional
28 Jan 2026
MARK
Great atmosphere and location
8/10
Excellent
20 Jan 2026
Jalia
Clean, nice staff but there is construction. I waited 15-20 mins just to park because of it.
Business_and_leisure Self
8/10
Excellent
16 Jan 2026
Angie
A bit delay in getting checked in. Seemed several families waiting to all check in at check in time at 3pm. Waited for over an hour for our room.
10/10
Exceptional
11 Jan 2026
Nicholas
Yes everything was right
Business_and_leisure Partner
10/10
Exceptional
26 Dec 2025
Debra
The location is very close to all we need. We love all the great restaurants in the area. Location! Great size room
2/10
Poor
21 Dec 2025
Edwin
Love the Aloft hotels but the property is currently under construction and was not notified in the app. I would have chosen a different stay for the same price if known.
Business Family
10/10
Exceptional
17 Dec 2025
Francisco J
.
Business
6/10
Pleasant
17 Dec 2025
Darrell
The breakfast was not good and the bar person was doing her very best
Partner
6/10
Pleasant
08 Dec 2025
Shaniqua
The hotel was being renovated which I was not aware of in advance and it was noisy. They also couldn’t connect my Marriott acct so I didn’t get my points. But the staff was nice and the location was great.
Leisure Family
10/10
Exceptional
05 Dec 2025
Katy
They was very nice
Business
4/10
Poor
16 Nov 2025
Victor
I was put directly under construction area where they were using a jack hammer at 9 a.m for what felt like hours hotel paid for parking lol
Business_and_leisure Family
4/10
Poor
04 Nov 2025
Latayshia
This facility is under construction. With that, it is very nasty throughout. Hallways/rooms/elevators etc.
Leisure Self
10/10
Exceptional
27 Oct 2025
Adrianna
Grear
6/10
Pleasant
01 Oct 2025
Robert
The room was nice but the property is under going major renovation.
Leisure Family
6/10
Pleasant
29 Sep 2025
Brian
The hotel is under renovation. The gym was closed. The elevators were dirty from the work being done. The food was mostly packaged including a breakfast biscuit that was put in a microwave. The staff was excellent
Self
4/10
Poor
28 Sep 2025
Terrniesha
I expected more from this property. I didn't have any trouble other than it feeling like a motel. A cheap motel.
6/10
Pleasant
27 Sep 2025
Chala
Mall is literally down the side walk.
10/10
Exceptional
22 Sep 2025
Aaron
Good
10/10
Exceptional
17 Sep 2025
daijon
customer Service was excellent!
Leisure Family
2/10
Poor
15 Sep 2025
George
Not worth it
Leisure Partner
2/10
Poor
15 Sep 2025
Paulton
Terrible stay
Checked in and got a key to a room someone was already in
Nobody cared
Would not issue a refund
Self
2/10
Poor
14 Sep 2025
Diana
Booked king bed, was told at check in they sold out. Asked for a discount. Lady laughed at my face. Terrible customer service. Loud construction. Notice for a next day: water shut off for all day :((( Left to the Double tree hotel by Hilton.
6/10
Pleasant
10 Sep 2025
Jessica
Hotel is under construction and although it is pretty clean you can still smell paint lingering and they are making noises in the morning. Not a good fit for those trying to relax!
Leisure Friends
8/10
Excellent
07 Sep 2025
Tiffany
This was a very nice place
Leisure Partner
10/10
Exceptional
04 Sep 2025
Sherry
Very convenient to the event I was attending. Nice room
Business
4/10
Poor
30 Aug 2025
Jazmine
The hotel smelt bad, the hallways smelt wired the tv looked like it was hit so you could barely see on it. The bed was comfortable that’s about it.
10/10
Exceptional
19 Aug 2025
Erik
The entire experience was amazing!
The staff, especially the manager was amazing. She went above and beyond to ensure my cousin and I had a terrific birthday weekend trip. We were shown top tier service. The room was excellent, the staff was very friendly, and even told us placing to visit. Very great hotel.
10/10
Exceptional
19 Aug 2025
Ashley
This property was amazing! Staff was wonderful!
Leisure Friends
10/10
Exceptional
18 Aug 2025
Shulvaustin
A1 and the new bartender did a wonderful job she should get a raise
Business_and_leisure Self
10/10
Exceptional
17 Aug 2025
Ramon
Great place
Business Self
10/10
Exceptional
11 Aug 2025
Margaret
Breakfast options were interesting and the staff was very nice and professional. Room was also very nice
Business Family
10/10
Exceptional
11 Aug 2025
Jack
It was nice and safe area to be in
6/10
Pleasant
10 Aug 2025
Michael
They have a renovation scheduled for the end of September this year, and the property needs it. On a bright note, the staff were very friendly and helpful.
Leisure Family
8/10
Excellent
08 Aug 2025
Billy
Great place to stay.
Business Self
8/10
Excellent
05 Aug 2025
George
Lot of road work
10/10
Exceptional
21 Jul 2025
Dontae

Great stay!

This hotel was super cozy with great amenities and an amazing, helpful staff. We had absolutely no issues checking in or out and the staff were very helpful with anything we needed. Will definitely be back!
Friends_and_family Friends
6/10
Pleasant
13 Jul 2025
Melanie
Was great location however not the best Aloft I’ve stayed. Lobby is typical and nice but the rooms could use a bit of updating to complete the full Aloft experience and expectation. We had to switch rooms after a leak from room above. Staff was pleasant and polite and accommodating. Other than that it was good. I would consider staying again primarily because I like Alofts and the staff here were all great my entire stay.
Business_and_leisure
8/10
Excellent
11 Jul 2025
Valerie
Being close to everything
Business Family
10/10
Exceptional
05 Jul 2025
Shaakira
The staff was so friendly and helpful. Wanted to stay an extra night just because everyone was so accommodating
Business_and_leisure Family_with_children
2/10
Poor
25 Jun 2025
Michael
Nothing
Leisure Family
8/10
Excellent
23 Jun 2025
Raphael Omamuyovwi
Everything was good
Business_and_leisure Family
8/10
Excellent
22 Jun 2025
Verified traveler

Good room for budget

No big complaints. BUT the hotel needs updating. Signs were outdated with faded/missing lettering. The room was clean, but the tub had chipped paint on the floor. I would recommend tiling the shower to prevent paint chipping and wall paper from rusting - it looks gross. Room was clean, so I know it's being cleaned, it's just not aesthetically pleasing.
Friends_and_family Friends
10/10
Exceptional
19 Jun 2025
Tamarkey
Enjoyed the clean and quiet stay
Leisure
10/10
Exceptional
17 Jun 2025
Katrina
Rooms very cozy
Business_and_leisure Family
6/10
Pleasant
15 Jun 2025
Takiyo
The hotel and staff were nice. The room has seen better days. It was clean but there were corners of the shower door that appeared rusted. The bed was extremely comfortable and the room was clean. It just needs a little attention to detail on what could be maintained better.
Partner
2/10
Poor
14 Jun 2025
Errolnisha
Rooms were smelly and not that clean. Had to request towels 3x before getting them.
Family
4/10
Poor
09 Jun 2025
Jalani
Rooms need an upgrade . Floors need work. Rooms don’t smell too well, needed to buy a plugin. The female staff was friendly .
Leisure Friends
8/10
Excellent
03 Jun 2025
Jaime
The front desk is amazing! Helpful and resourceful
Business Family
6/10
Pleasant
02 Jun 2025
Bonishia
I like that I was centrally located to all family events while I stayed for the weekend.
Leisure Family
10/10
Exceptional
30 May 2025
Cori
Enjoyed my stay at this location. Staff was very friendly
4/10
Poor
27 May 2025
chaynea
40% incidental fees
4/10
Poor
27 May 2025
Todd
It’s was just dirty. Unclean floor, unclean sink counter, unclean toilet. And the floor in the bathroom area was painted and sticky…
No way I’ll ever stay there again.
Business Self
8/10
Excellent
22 May 2025
Juan
I booked my room plus breakfast thinking that it would be a mini buffet (for the price) but it was a menu with just a few options that was cheaper than the price I got when I booked.
In the other hand even I was on the 10 floor, it was really noisy
Family
8/10
Excellent
15 May 2025
Taylor
Only stayed for 1 night. Room was okay. Check in was fast and easy.
Leisure Partner
10/10
Exceptional
13 May 2025
Thomas
Enjoyed my stay
10/10
Exceptional
12 May 2025
Arian
Buy you need pay $25 for the parking every night
10/10
Exceptional
11 May 2025
Tamauj
Concierge was nice and accommodating, room was clean and view was nice, no complaints.
10/10
Exceptional
04 May 2025
Jovan
Enjoyed my stay and everything was convenient
Friends_and_family Friends
6/10
Pleasant
01 May 2025
Tomareo
Could've wouldve should've
Business_and_leisure Family
8/10
Excellent
29 Apr 2025
Eric
Staff was great
8/10
Excellent
28 Apr 2025
Augustin
Good place but hallways a little gloomy, scuffed walls.
10/10
Exceptional
28 Apr 2025
Elizabeth
The hotel was nice, check in and out was easy!
Leisure Family
2/10
Poor
28 Apr 2025
Aniyah
When I arrived the check in person gave me a key to the wrong room. My bathroom was dirty, I had my iron exchanged 3 times and still didn’t work, my tv did not work and the phone that was in my room was just for decoration ( did not work)
Friends
6/10
Pleasant
28 Apr 2025
claudia
The location is great but the hotel needs maintenance urgently. Wall, ceilings, carpet everything is old, scratched, painted.
Leisure
10/10
Exceptional
23 Apr 2025
Jamilla
.
Business_and_leisure Self
10/10
Exceptional
21 Apr 2025
Jamilla
Great experience!
Business_and_leisure Self
8/10
Excellent
20 Apr 2025
Tamara
The shower needs better update water goes all on the floor plus no microwave in the room but a safe. Also parking garage on 5th on up we couldn't use and was in the 6th floor
Leisure Partner
2/10
Poor
17 Apr 2025
Harold George
Staff was rude, never staying here again and will not let anyone I know stay here
8/10
Excellent
14 Apr 2025
Shelly-Ann
My only
6/10
Pleasant
14 Apr 2025
Gerardo
The hotel needs renovation from the front desk to the rooms. Even though they are cleaned, the condition of the rooms is not good and they need to be remodeled.
6/10
Pleasant
12 Apr 2025
Conica
Decent hotel for short stay. Shower floor was chipped. Breakfast I didn’t try so I don’t know if it was good . Overall 7/10
Leisure
6/10
Pleasant
10 Apr 2025
Xavier
The gym was adequate. The staff was pleasant.

Location & surroundings

Aloft Houston by the Galleria
5415 Westheimer Road, Houston, United States

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Aloft Houston by the Galleria

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