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Courtyard By Marriott Houston West University

Houston - TX · United States

2929 Westpark DrView location

8.6/10Excellent1,002 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort8.6/108.6
Condition8.6/108.6
Location9.2/109.2
Neighborhood8.6/108.6
Value7.8/107.8
Amenities8.2/108.2
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Courtyard By Marriott Houston West University

Located in Houston's Greenway Plaza-Upper Kirby area, the Courtyard by Marriott Houston Rice University is a short drive from Rice University and the MD Anderson Cancer Center. This hotel offers an outdoor pool, spa tub, and 24-hour fitness center.

Guests can also enjoy complimentary Wi-Fi, on-site dining at the Courtyard Bistro, and a complimentary shuttle service within a 3-mile radius. The 100 guestrooms feature flat-screen televisions, cable programming, and partially open bathrooms with separate bathtubs and showers. Cooked-to-order breakfasts are available for a fee.

Other amenities include a business center and express check-in/check-out. Self-parking is available (subject to charges).

Read more about this hotelShow less

With a stay at Courtyard by Marriott Houston Rice University in Houston (Greenway Plaza-Upper Kirby), you'll be within a 5-minute drive of Rice University and Westheimer Road. This hotel is 3.3 mi (5.3 km) from MD Anderson Cancer Center and 3.5 mi (5.7 km) from Reliant Stadium.

Stay in one of 100 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary newspapers.

Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • 0.475 percent destination fee will be charged

    We have included all charges provided to us by the property.

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a deadbolt lock
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately USD 4.75 to 18.2 per person
    • Self parking fee: USD 15.00 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Greenway Plaza 0.6 km / 0.4 mi
Color Factory Houston 1.3 km / 0.8 mi
Lakewood Church 1.4 km / 0.9 mi
Richmond Avenue 1.6 km / 1 mi
Westheimer Road 2.4 km / 1.5 mi
Rice University 2.4 km / 1.5 mi
Rice Stadium 2.9 km / 1.8 mi
Menil Collection 3.5 km / 2.2 mi
University of St. Thomas 3.7 km / 2.3 mi
Highland Village 3.7 km / 2.3 mi
Houston Museum of Fine Arts 3.7 km / 2.3 mi
Rothko Chapel 3.7 km / 2.3 mi
River Oaks Country Club 3.9 km / 2.4 mi
Hermann Park 4.1 km / 2.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 100
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Valet parkingExtra charge
  • Room serviceExtra charge
  • Laundry service
Show 28 more facilities & services
  • LaunderetteExtra charge
  • Babysitting serviceExtra charge
  • Multilingual staff
  • Bellboy serviceExtra charge
  • Hotel safe
  • Lift access
  • Newspaper standExtra charge
  • Shop
  • GardenExtra charge
  • Newspapers
  • Clothes dryer
  • BBQ facilities
  • Café
  • Bar
  • Restaurant
  • Poolside snack barExtra charge
  • Meeting room
  • Business centre
  • Outdoor freshwater pool: 1
  • TV lounge
  • SaunaExtra charge
  • Hot tubExtra charge
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Non-smoking establishment
  • FitnessExtra charge
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard By Marriott Houston West University

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard By Marriott Houston West University

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 34 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable19 photos

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathroom
    • Shower
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Toiletries
    • Wi-fi
    • Hairdryer
    • Direct dial telephone
    • TV
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Cable TV
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard By Marriott Houston West University

    DOUBLE KING SIZE BED

    Room photos

    19 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Bathroom
    • Shower
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Toiletries
    • Wi-fi
    • Hairdryer
    • Direct dial telephone
    • TV
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Cable TV
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 17 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable18 photos

    Room overview

    Non-smoking room
    Room size
    17 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Centrally regulated air conditioning
    • Shower
    • Bathroom

    Facilities with extra charge

    • Wi-fi
    • Hairdryer
    • Direct dial telephone
    • Mini fridge
    • TV
    • Tea and coffee making facilities
    • Ironing set
    • Cable TV
    • Desk
    • Toiletries

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard By Marriott Houston West University

    SUITE KING SIZE BED

    Room photos

    18 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    17 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Centrally regulated air conditioning
    • Shower
    • Bathroom

    Facilities with extra charge

    • Wi-fi
    • Hairdryer
    • Direct dial telephone
    • Mini fridge
    • TV
    • Tea and coffee making facilities
    • Ironing set
    • Cable TV
    • Desk
    • Toiletries

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard By Marriott Houston West University

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard By Marriott Houston West University

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard By Marriott Houston West University

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 36 m²DBL.2D
    DOUBLE TWO DOUBLE BEDSPhoto unavailable16 photos

    Room overview

    Smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width, Sofa bed
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Centrally regulated air conditioning
    • Shower
    • Bathroom

    Facilities with extra charge

    • Desk
    • Toiletries
    • Wi-fi
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • TV
    • Direct dial telephone
    • Hairdryer
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard By Marriott Houston West University

    DOUBLE TWO DOUBLE BEDS

    Room photos

    16 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width, Sofa bed
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Room amenities

    • Centrally regulated air conditioning
    • Shower
    • Bathroom

    Facilities with extra charge

    • Desk
    • Toiletries
    • Wi-fi
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • TV
    • Direct dial telephone
    • Hairdryer
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard By Marriott Houston West University

    SUITE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE POOL VIEWDOUBLE • POOL VIEWDBL.VP

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard By Marriott Houston West University

    DOUBLE POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 BedroomDBL.H6
    DOUBLE AccessiblePhoto unavailable6 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard By Marriott Houston West University

    DOUBLE Accessible

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard By Marriott Houston West University

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Courtyard By Marriott Houston West University

8.6
Excellent
1,002 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
8.6 /10
Condition
8.6 /10
Location
9.2 /10
Neighborhood
8.6 /10
Value
7.8 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
02 Aug 2026
Leslie
Very convenient to heb grocery store and restaurants. Shuttle only runs on weekdays within a 3 mile radius. Very comfortable bed
10/10
Exceptional
13 Jul 2026
Veronica
Location near stadium
Family
8/10
Excellent
08 Jul 2026
Viridiana
Bed are super comfortable the only is that they did not have toiletries
Partner
2/10
Poor
18 Jun 2026
Mike
The room smelled like mothballs, and I found black mold in the bathroom. The AC unit was extremely loud and made sleeping difficult. They also added parking fees to my final bill after confirming with them that I did not have a car parked during check-in. Make sure to check your bill when leaving, the same thing happened to a person checking out after me.
Business
2/10
Poor
27 May 2026
Shiraz
Too many hidden charges
Family_with_children
10/10
Exceptional
17 May 2026
Alma
Super neat and clean
10/10
Exceptional
30 Mar 2026
Milos
Clean room, location was okay but you still need a car to go everywhere, business friendly.
Family_with_children
6/10
Pleasant
19 Mar 2026
Brian
Musty smell in room, old building
Family
8/10
Excellent
04 Mar 2026
rick
Restaurant closed. Bistro not fully stocked. All Staff were Great to make stay better.
Partner
10/10
Exceptional
13 Feb 2026
Daniel
Fantastic experience staying at this hotel. Staff was great! Bed was very comfortable! I will stay here again!
Leisure Self
6/10
Pleasant
10 Feb 2026
Dalton
Waited over 10 minutes for coffee at the Starbucks downstairs and housekeeping didn’t make up room. On the plus side, good location and large room.
Leisure Friends
6/10
Pleasant
04 Feb 2026
Candice
Food availability after 7 pm was poor. Items we received were bland at best. We requested food for our room and we had to pick it up at front desk. It was cold and incomplete requiring a second trip to front desk. Not much thought or effort put into menu or preparation. You can do better Marriott!
Partner
8/10
Excellent
18 Jan 2026
Vanessa
The room was clean. Staff was friendly and efficient. Would stay there again. The Silk Road restaurant was a good option - the food was good and the service was quite good as well.
Business Partner
10/10
Exceptional
08 Jan 2026
Martha
Staff was courteous. Room clean.
Friends_and_family Family
4/10
Poor
28 Dec 2025
Marlena
BISTRO IS HORRIBLE!!!! Poorly staffed, poor food selection, staff rarely there and apparently unable to make coffee correctly
Leisure Family
4/10
Poor
28 Dec 2025
Marlena
Horrible service; BISTRO was rarely staffed and they NEVER had the food on the menu. They couldn’t make a coffee to save their life and putting a Starbucks nabe on it is completely disingenuous.
Leisure Family
6/10
Pleasant
26 Nov 2025
Robert
it was ok
Friends_and_family Family
10/10
Exceptional
10 Nov 2025
Martha
Staff was nice and room was very clean
Friends_and_family Family
6/10
Pleasant
02 Nov 2025
Bob
Shower mold.
Understaffed.
10/10
Exceptional
14 Oct 2025
JoAnne
Everything was fine
Partner
8/10
Excellent
02 Oct 2025
Fernando
the vanity light over the sink was burned out. The hotel has a charge for parking.
8/10
Excellent
29 Sep 2025
Jennifer
Super friendly staff
Business_and_leisure Family
6/10
Pleasant
21 Sep 2025
James

Unacceptable room conditions

My room had no hot water in the shower. And the room smelled like a sewer. I reported it and they said thank you for letting us know. The problems still existed to the time that I checked out.
Friends_and_family Family
4/10
Poor
12 Sep 2025
Melody

Unprofessional

My stay started rocky and quickly declined. When I arrived, I stood at the counter for 10 minutes while the receptionist sat in the office on her cell phone. I later found out she was the supervisor, who also had a guest inside of the office after 10 PM. When I checked out they double charged me incidentals and never informed me that the parking had a fee. When I called to find out about the charges, the receptionist was very rude and unprofessional, even cutting me off midsentence. Terrible experience and I will be telling everyone I know not to stay here. Completely unacceptable.
Partner
4/10
Poor
17 Aug 2025
Eugenia
My disappointments with the property were the beds, which were uncomfortable, and the water pressure for the shower was very weak. This property still has tubs, which makes it cumbersome to get into and leads to leaking of the shower onto the bathroom floor. These are the two most important features for me in hotel rooms. I don't believe I will be returning to this property
Leisure Partner
10/10
Exceptional
10 Aug 2025
Robert
Nice, comfortable hotel.
Business Self
4/10
Poor
02 Aug 2025
Joey
The A/C was not functioning correctly and they even gave us another room to try that also had a poor functioning A/C. We decided to muscle through but got a terrible night sleep, which was the main reason we chose the hotel, we needed a location close to our conference for a good night sleep.
Business Partner
10/10
Exceptional
30 Jun 2025
Gary

Very nice

Very nice rooms and easy access to MD Anderson
Friends_and_family Family
8/10
Excellent
26 Jun 2025
claudia
Not loud, clean , nice staff
Partner
10/10
Exceptional
10 Jun 2025
Daniel
A very fine and meticulously clean place to stay.
Friends_and_family Friends
8/10
Excellent
04 Jun 2025
Missy
Comfortable. Weird stain in bath, perhaps someone was coloring their hair. Did not have cleaning service show up. Breakfast choices were minimal, not where I want to start my day. Was surprised about the parking fee since I did not notice it in paperwork with Hotels.com. Overall nice stay, good location.
Business
6/10
Pleasant
01 Jun 2025
David
Pool was closed. Lots of construction mess
Leisure Self
10/10
Exceptional
28 Apr 2025
Shauna
Staff very friendly
2/10
Poor
16 Apr 2025
Brenda

Awful

Avoid at all costs and do not pay for breakfast. When we arrived, hotel did not have the room we had paid for, which two beds, and we had to get a different room with a single bed and then change half-way through. Breakfast was inedible. They had parfaits which were expired and moldy. Like, full mold growth. They made eggs which were so tough and rubbery we literally could not cut them with a metal knife or chew through. They only had one person on staff who had to take the order and then run back and cook the order, which meant there was no one at the front for 30 minutes at a time. good luck getting a single coffee if you're in a hurry.
Friends_and_family Family
8/10
Excellent
02 Apr 2025
Yelena
Though the property is pretty good, it’s not eco-friendly. Not a single recycling receptacle on the property
Leisure Family
10/10
Exceptional
01 Apr 2025
Melisia

Great place to stay

It was amazing and the people were friendly.
Friends_and_family Family
10/10
Exceptional
30 Mar 2025
Magally
The staff was very friendly
Leisure Partner
10/10
Exceptional
16 Mar 2025
Christina
Hottub was broken. Front desk staff are friendly. Comfortable beds.
Leisure Family
6/10
Pleasant
23 Feb 2025
Sara
Very nice people and clean but not a welcoming lobby area or entrance. The rooms are very basic and the ac heater was a bit noisy. The staff was wonderful but I would not stay here again for four days.
Business Self
10/10
Exceptional
14 Feb 2025
LUCY
Super clean
Friends
6/10
Pleasant
22 Jan 2025
Glen
Under construction
10/10
Exceptional
20 Jan 2025
Louis
I had a relaxing stay over Xmas.
Leisure Self
8/10
Excellent
14 Jan 2025
Jennifer
Staff was great - very friendly and accommodating. First floor is being completely renovated so there is no restaurant and lobby area. During the day, there is construction noise although they inform you about this upon arrival.
Business Self
8/10
Excellent
12 Jan 2025
George
This property is under severe reconstruction. Stay away until work is completed.
Business_and_leisure Partner
6/10
Pleasant
06 Jan 2025
Cori

Construction misery

We have stayed here before but this time they were under construction/renovation--something not shared when we booked. We were told 8-5 construction but on the first night, they were directly overhead drilling at 6pm. It was unlivable. They should have never put us in a room directly below that. It woke me up the next morning and continued for 2 days of our 5 day stay. The other 3 days without overhead construction were fine. I would seriously consider not staying here again, even though it was very convenient to our family.
Friends_and_family Family
4/10
Poor
05 Jan 2025
Donna

Major construction issues

I booked this to take my mother for an eye surgery. My sister said this at check-in. We needed a room for her to stay post surgery and before her doctor visit the next day. They put us in a room right next to construction going on without telling them. On Friday, I begged hotels.com to help. The attendant tried, but she had no luck. Then I tried with the front desk, and had no luck either. The front desk woman said there was nothing she could do. We couldn’t move my mom due to her surgery. Construction was terrible during 2:00-5:00 PM. Upon checkout, I told another person at the hotel that we were never supposed to have that room. She said they put medical procedure patients in other rooms. She apologized. If I had seen the construction notification, I would have never chosen this property for my mom to stay at for rest. She lives 3 hours away and had to stay overnight in Houston. I picked a location that was close to her surgery center and had good reviews, As a Bonvoy member, I always limit my picks to Marriott properties. I’m rethinking this strategy going forward. It was an overall terrible experience with the exception of the woman who checked us out.
Friends_and_family Family
10/10
Exceptional
25 Dec 2024
Jeff
Close to river oaks area.
6/10
Pleasant
09 Dec 2024
Edward
Construction was very noisy. Very limited food available because the kitchen wasn’t working. Staff was very nice, pleasant and helpful.
Leisure Family
4/10
Poor
18 Nov 2024
Ron
Charged for parking you do not get daily room service coffee maker did not work
Leisure Self
10/10
Exceptional
09 Nov 2024
Rudy
Recently remodelled...Rooms are great
Leisure Family
10/10
Exceptional
31 Oct 2024
TARUVAR
Decent hotel to stay for a day at max
6/10
Pleasant
24 Oct 2024
Shannon
The hotel lobby has a smell of sewer. They try to cover it up with air fresheners but you can still smell it. They charge you $15 for parking which is not secure at all.
Leisure Family
6/10
Pleasant
19 Sep 2024
AMERICAN

Not bad

The breakfast is not a usual breakfast .There is just a sandwich and juice .The same every day. Or you can take an orange instead of juice .There is no buffet breakfast and no dinner .They did not mention on hotels.com about that. No restaurant or Starbucks near in the area. It's quiet if the room is on the back of the building. The beds are comfortable. Very nice bathroom with an average amenities .Staff is friendly. Pool is located in the hotel next door. Parking is free.
Partner
6/10
Pleasant
05 Sep 2024
Donnamarie
It took 3 tries before a room that was clean was found. The first 2 still had dirty towels on the floor and trash in the room. I have never had this happen to me. Not just one room, but 2 times the room they assigned had not been cleaned after last person.
Friends_and_family Family
10/10
Exceptional
24 Aug 2024
Nicolette
Very nice and comfortable stay :)
Leisure Friends
2/10
Poor
19 Aug 2024
BAKI
My son had an allergy attack due to the mildew in the room. Staff was terrible; offered zero understanding. The room they offered had a single bed with the same smell. They didn’t offer any other help. Had to sleep in the car until the next morning. We found another hotel and checked out.
They declined to give credit for the remainder of the stay claiming we were offered alternative.
They clearly showed that they didn't care about the customers and that they were in the business of making money.
Leisure Family
10/10
Exceptional
11 Aug 2024
Cassandra
The front desk ladies were very nice. The hotel also smelt so good!
8/10
Excellent
09 Aug 2024
Jaclyn

Good, but far from perfect

Checking in was a breeze and when we arrived at our room it was clean and comfortable. However there was a mildew smell our entire stay, which didn’t bother me after the first few hours, but my friend said it was too much. She didn’t want to be a bother and ask to switch rooms. There was a leak right outside our door and a bucket full of water, maybe that led to the smell? Pool was closed for renovations, every time we passed the Bistro in the lobby it was empty/closed. Overall it was a clean, spacious room and we didn’t have any issues with the bathroom, tv, or ac. I actually slept super well. Wish there wasn’t a smell and there were more available amenities, but we spent most of our time out and about anyway. Good for the price.
Friends_and_family Friends
10/10
Exceptional
23 Jul 2024
Tanner
Loved the hotel. My only issue is with the parking lot only having about 25 parking spots.
Business Self
6/10
Pleasant
19 Jul 2024
Abena
The internet didn’t work
Friends_and_family Friends
10/10
Exceptional
06 Jul 2024
Erica
Friendly staff clean
6/10
Pleasant
06 Jul 2024
Verified traveler

I was expecting better service..

A bit dissatisfied, no shuttle bus, pay for undercover and unsafe parking +tax..tv wasn’t working properly, call front desk to report issue (without any luck) never answered the phone..desk clerk wasn’t really helpful..
Friends_and_family Friends
10/10
Exceptional
05 Jul 2024
Lesly
Very nice stay. Everything was great
Family_with_children
4/10
Poor
23 Jun 2024
Duncan Kevin Joseph
Found make up on shower curtain. The lobby area had the strongest cleaner smell that was off putting.

Breakfast options are Starbucks only, plus some snacks.
Leisure Family
2/10
Poor
08 Jun 2024
Karla
I gave them a bad review because our flight was canceled and they refused to work with me on a refund I gave them. Notice before my stay and they refused to do anything for us. They could have refunded part of the stay. Never staying at any courtyard or marriot property again.
Business
10/10
Exceptional
29 May 2024
Keisha

Our memorial weekend stay

Our stay was very wonderful! Front desk was nice upon greeting and checking in and out we had zero issues, and we basically had the pool and hot tub all to ourselves which was really nice as well, the room was nice and clean the bed however is very firm but still comfy but definitely would stay again!!
Partner
10/10
Exceptional
28 May 2024
Sandra

Nice quiet area close to freeway access

Very nice hotel with a quiet setting. Near the freeway, medical center area, and plenty of restaurants
2/10
Poor
22 May 2024
Michael
I didn't like it
10/10
Exceptional
22 Apr 2024
Carol
Everyone and everything was wonderful.
Leisure Self
10/10
Exceptional
17 Apr 2024
Stella
Check in was fast, staff was courteous. Room was clean but dated.
Business Family
10/10
Exceptional
09 Apr 2024
Dana
Service was great.
Leisure Family
10/10
Exceptional
31 Mar 2024
Yeny S
Better than ever, super clean and quiet.
Leisure Family
10/10
Exceptional
31 Mar 2024
Angela

Courtyard Rice Village

Wonderful front desk staff for our late arrival. Very clean and comfortable. I would highly recommend this location.
Friends_and_family Family
8/10
Excellent
28 Jan 2024
Raul
Street traffic was loud at night
Business Partner
10/10
Exceptional
11 Jan 2024
NHAT
Our stay was very comfortable and quiet. Thank you
Business
8/10
Excellent
29 Dec 2023
Clayton
Easy access from freeway. Near shopping and dining
Leisure Family
10/10
Exceptional
29 Dec 2023
Brittney
As soon as you walk in you’re welcomed. Overall the hotel was very clean! All our needs were met. A time was had with zero problems.
Friends_and_family Family
10/10
Exceptional
23 Dec 2023
Martha
New carpet and fresh paint
Leisure Family_with_children
10/10
Exceptional
17 Dec 2023
Terrell
Great place
Leisure Family
10/10
Exceptional
10 Dec 2023
Joan
The night manager, Christian, was wonderfully pleasant & helpful. Room was clean & comfortable. I do recommend staying here.
Business Partner
6/10
Pleasant
20 Nov 2023
Karrah

Needs updating

The staff were all very friendly and helpful. The location is great and the room was clean. However, the bed was probably the worst I’ve ever slept on, it was hard and very uncomfortable. Also, there were not usb connections for charging technology.
Friends_and_family Family
10/10
Exceptional
08 Nov 2023
Toni

Christian rises above the best

Christian Moore was awesome. It was obvious he has a passion for service to his guest. Great job Christian
Partner
10/10
Exceptional
06 Nov 2023
Allante
Staff was amazing! Clean room and extra accommodations
Friends_and_family Friends
10/10
Exceptional
05 Nov 2023
Jacqueline B
Comfortable bed, clean rooms. Very personal service.
Leisure Partner
10/10
Exceptional
05 Nov 2023
Yvette
I really appreciated the warmth of the staff and how friendly they were
Leisure Family
8/10
Excellent
11 Oct 2023
christopher
Located well
10/10
Exceptional
29 Sep 2023
Traci

Clean and comfy

The front desk staff were very nice and helpful, our room was clean and comfy. The area was safe.
I’m not sure why there was a parking charge as there wasn’t an attendant.
Friends_and_family Friends
10/10
Exceptional
21 Sep 2023
Dedria
We picked courtyard due to shuttle but we can’t stay again as or test start at 7 am and shuttle.do not start till 7 am.
Business Partner
10/10
Exceptional
01 Sep 2023
Osareni
Courtesy of the receptionists. They were very good and responsive.
Business Self
4/10
Poor
29 Aug 2023
Marie
I booked a handicap room with 2 doubles. When I arrived they said the amount I paid did not cover a handicap room with 2 doubles. Unfortunately I chose a non refundable accommodation thru Expedia so I was at their mercy. I ended up having to pay an additional $20/night to get the room I needed.
My stay was for 3 nights. I didn't understand why my room wasn't cleaned after the 1st night. They said for multiple night stays they clean every other day. Nowhere did it notate that in Expedia. So we had over flowing garbage in our room which made it unpleasant. There was no blow dryer in the bathroom but they were able to provide 1. The rolling office chair was broken but they were able to replace it. The bed was extremely hard & uncomfortable. I wouldn't stay there again.
Leisure Friends
10/10
Exceptional
12 Aug 2023
Anthony
The TV remote was cumbersome & difficult to use. Elevators need to have a/c.

Raven at the check in desk was efficient & polite.
Business Self
6/10
Pleasant
05 Aug 2023
Harriet
Just had a few issues. Was staying with my son who needed the shuttle to go back and forth to MD Anderson Cancer Center, which was great (Harry was awesome!) however since being short a driver we could only utilize it till 3 pm. Did not care for the cashless policy. Staff was friendly and helpful.
Friends_and_family Family
2/10
Poor
30 Jul 2023
Michael
The first room I had the shower didn’t work. Moved to a second room, hot water in sink, no hot water in the shower. Had to wash my hair in the small sink, but the shampoos were mounted on the wall in the shower so I had to set my hair, walk in the shower to get shampoo, rinse, back to shower for conditioner.. not good
Business
10/10
Exceptional
24 Jul 2023
Verified traveler
Entrance was dirty and smelly from garbage can outside front door. Something had leaked out of the garbage can and had dried all over the concrete. Concrete needs to be power washed and cleaned. Everything else was very clean.
Friends_and_family Family
10/10
Exceptional
18 Jul 2023
Suzanne

Great two night stay - staff & hotel awesome

Great two night stay. The hotel was awesome and the staff was also!
Friends_and_family Family
10/10
Exceptional
28 Jun 2023
JOSE ANTONIO
I liked everything, good stay and I recommend this place.
Business Self
10/10
Exceptional
26 Jun 2023
Philip

Great place for my family to stay

I booked the room for my nephew and his family. They enjoyed their stay and we're pleased with their room and breakfast.
Friends_and_family Family
4/10
Poor
22 Jun 2023
Dennis
We didn’t get the two separate double beds that we chose online
2/10
Poor
02 Jun 2023
Shawn
Horrible service, and rude manager. Better hope everything goes perfect or you'll run into a nightmare.
10/10
Exceptional
22 May 2023
Timothy
The shower in my room had not been cleaned. There was a used bar of soap still there.
Business Self

Location & surroundings

Courtyard By Marriott Houston West University
2929 Westpark Dr, Houston, United States

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Courtyard By Marriott Houston West University

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