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Sonesta ES Suites Houston Galleria

Houston - TX · United States

5190 Hidalgo StreetView location

8.4/10Excellent1,399 Reviews
Cleanliness8.4/108.4
Service8.6/108.6
Comfort8.4/108.4
Condition7.6/107.6
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Sonesta ES Suites Houston Galleria

Set in a prime location of Houston (TX), Sonesta ES Suites Houston Galleria puts everything the city has to offer just outside your doorstep. The property offers a wide range of amenities and perks to ensure you have a great time.

Service-minded staff will welcome and guide you at Sonesta ES Suites Houston Galleria. Some of the well-appointed guestrooms feature air conditioning, heating, desk, alarm clock, telephone. The property offers various recreational opportunities. For reliable service and professional staff, Sonesta ES Suites Houston Galleria caters to your needs.

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Located in Houston (The Galleria), Sonesta ES Suites Houston Galleria is within a 15-minute drive of Houston Zoo and George R. Brown Convention Center. This hotel is 6.8 mi (11 km) from MD Anderson Cancer Center and 7.8 mi (12.6 km) from Toyota Center.

Make yourself at home in one of the 93 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 14 Pet max weight (per pet) in lb is 30 Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-in is available Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 250 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • The property is professionally cleaned.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property is professionally cleaned
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 75 per pet, per week (maximum USD 150 per stay)
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Westheimer Road 0.4 km / 0.3 mi
Richmond Avenue 0.5 km / 0.3 mi
Gerald D. Hines Waterwall Park 0.5 km / 0.3 mi
The Galleria 0.5 km / 0.3 mi
Williams Tower 0.8 km / 0.5 mi
River Oaks District 1.8 km / 1.1 mi
Highland Village 2.8 km / 1.7 mi
Uptown Park 3 km / 1.9 mi
Greenway Plaza 3.4 km / 2.1 mi
UT Health Science Center 3.6 km / 2.2 mi
Harwin Drive Shopping District 3.6 km / 2.3 mi
Lakewood Church 3.8 km / 2.4 mi
Memorial Park 3.9 km / 2.4 mi
Houston Arboretum and Nature Center 4.7 km / 2.9 mi
Houston Country Club 4.9 km / 3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 93
  • Number of floors (main building): 4
  • Double rooms: 16
  • Suites: 93
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
Show 30 more facilities & services
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • GardenExtra charge
  • Terrace
  • Luggage roomExtra charge
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Business centreExtra charge
  • Outdoor freshwater pool: 1
  • Hot tubExtra charge
  • Breakfast
  • Picnic
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • BilliardsExtra charge
  • GolfExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BED • 30 m²SUI.QN
    SUITE QUEEN SIZE BEDPhoto unavailable6 photos

    Sonesta ES Suites Houston Galleria

    SUITE QUEEN SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM AccessibleSUI.B1-H6

    Photos are not available for this room type.

    Sonesta ES Suites Houston Galleria

    SUITE ONE BEDROOM Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDS ONE BEDROOMSUITE • TWO DOUBLE BEDS ONE BEDROOM • 30 m²SUI.2D-B1
    SUITE TWO DOUBLE BEDS ONE BEDROOMPhoto unavailable6 photos

    Sonesta ES Suites Houston Galleria

    SUITE TWO DOUBLE BEDS ONE BEDROOM

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-B1

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Sonesta ES Suites Houston Galleria

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG

    Photos are not available for this room type.

    Sonesta ES Suites Houston Galleria

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Sonesta ES Suites Houston Galleria

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • Accessible • 30 m²SUI.H6-2
    SUITE AccessiblePhoto unavailable4 photos

    Sonesta ES Suites Houston Galleria

    SUITE Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BED • 30 m²SUI.H6-KG
    SUITE Accessible KING SIZE BEDPhoto unavailable6 photos

    Sonesta ES Suites Houston Galleria

    SUITE Accessible KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 30 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable5 photos

    Sonesta ES Suites Houston Galleria

    SUITE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6

    Photos are not available for this room type.

    Sonesta ES Suites Houston Galleria

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 30 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable5 photos

    Sonesta ES Suites Houston Galleria

    SUITE KING BED ONE BEDROOM

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • Accessible • 30 m²SUI.H6-3
    SUITE AccessiblePhoto unavailable4 photos

    Sonesta ES Suites Houston Galleria

    SUITE Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-3

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D

    Photos are not available for this room type.

    Sonesta ES Suites Houston Galleria

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Sonesta ES Suites Houston Galleria

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • Accessible • 30 m²SUI.H6-1
    SUITE AccessiblePhoto unavailable5 photos

    Sonesta ES Suites Houston Galleria

    SUITE Accessible

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-1

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible Two Double bedsSUITE • Accessible Two Double beds • 30 m²SUI.H6-2D
    SUITE Accessible Two Double bedsPhoto unavailable5 photos

    Sonesta ES Suites Houston Galleria

    SUITE Accessible Two Double beds

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Room type
    SUITE
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2D

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • Accessible • 30 m²SUI.H6-4
    SUITE AccessiblePhoto unavailable6 photos

    Sonesta ES Suites Houston Galleria

    SUITE Accessible

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-4

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Sonesta ES Suites Houston Galleria

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible KING SIZE BEDSTUDIO • Accessible KING SIZE BED • 26 m²STU.H6-KG
    STUDIO Accessible KING SIZE BEDPhoto unavailable4 photos

    Sonesta ES Suites Houston Galleria

    STUDIO Accessible KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    STUDIO
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-KG

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN-1

    Photos are not available for this room type.

    Sonesta ES Suites Houston Galleria

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Sonesta ES Suites Houston Galleria

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Sonesta ES Suites Houston Galleria

8.4
Excellent
1,399 Reviews
Cleanliness
8.4 /10
Service
8.6 /10
Comfort
8.4 /10
Condition
7.6 /10
Amenities
8.2 /10
100 reviews shown
8/10
Excellent
23 Jul 2026
Ameer
A+
10/10
Exceptional
20 Jul 2026
Steven
Awesome stay, clean rooms and a great location!
10/10
Exceptional
18 Jul 2026
Hani
Was nice
6/10
Pleasant
17 Jul 2026
Sajit
Skjp free breakfast. Not worth it. Very poor quality. I would rather pay for breakfast. Free parking is great. Clean hallway. Kitchen had all amenities. Some TLC needed in bathroom.
Self
10/10
Exceptional
16 Jul 2026
MUHAMMAD
Great service, good location
Family_with_children
8/10
Excellent
15 Jul 2026
David
It smelled a bit musty when i arrived but it was fairly humid so i cant complain. Everything else went smooth.
Friends
10/10
Exceptional
14 Jul 2026
Aurelio
Great Room and location, Galleria and many other stores a few steps away…
6/10
Pleasant
14 Jul 2026
Robert
This is just basic lodging, nothing fancy. Breakfast is included though.
They give you a parking pass to display on your dashboard so your car won't get towed.
The staff was helpful. The walls were scratched in the room but that was probably from the furniture. My room had a bathtub in it instead of just a shower.
Self
10/10
Exceptional
14 Jul 2026
Jorge Luis
The hotel is well located and very comfortable
Family_with_children
8/10
Excellent
12 Jul 2026
carlos
Pros: Great area! Walkable to CVS, restaurants, Galleria and Waterwall park. Room was clean, included a kitchen, living room, separate bedroom and kitchen. Beds were comfortable. Kitchenette was convenient and had everything you needed to cook. Laundry facility was very useful. No complaints about breakfast amd we didn't get to use the pool but the outdoor area is nice.

Cons: Room furniture is outdated and not very comfortable. Noticeable wear in different areas of the space and flooring. Was hard to relax or unwind in the living area. Room felt humid and smelled musty. Television didn't have apps only cable amd internet was spotty so hard to work of off.

Overall: We would stay again for convenience, and affordability.
Friends_and_family Family
10/10
Exceptional
11 Jul 2026
Shyam
Excellent property near galleria
Partner
10/10
Exceptional
11 Jul 2026
Luz
We stayed one night for a world cup game and location was perfect. Close drive to stadium. Breakfast was great, your essentials for one night. Room was clean, a little noisy at night since our room had the AC unit in the main room. Overall great!
Partner
2/10
Poor
09 Jul 2026
Mohammad
Upon arriving at the hotel, the staff was okay; however, as I entered the room, I was greeted by strong odors of moisture and mold. I noticed water stains on the ceiling, which had been covered with plaster. When I checked the sofa bed, I found stains inside and dust accumulating on the windows. After staying for just a couple of hours, I had to check out immediately due to the room's condition and respiratory issues with my kids. I paid $160 for this unpleasant experience, which felt like a complete waste of money.
Friends_and_family Family
2/10
Poor
08 Jul 2026
Laurie
I've stayed at this cheap, outdated hotel because it's about the only property near the Galleria that doesn't charge for parking. I can also overlook the outdated, scratched furniture & walls, along with nicks, stains, and weird air freshener scents in the lobby, plus cigarette burn holes in the sheets, but I have to draw the line on what I saw this morning while getting ready to leave: a German cockroach comfortable enough to be crawling out of the bathroom sink while I was brushing my teeth! Nope, can not and will not stay at a \"three-star\" hotel that has roaches! I don't know who owns this property, but do they not realize professional exterminatos can fix this issue? It's appalling and disgusting!
Self
10/10
Exceptional
06 Jul 2026
Huiping
Great location: 3 minute walk to the Norstrom Store of the Galleria, and walking distances to restaurants, bars and stores. The property is well maintained, plenty of parking. Hot breakfast and good quality coffee (so you don't have to go look for Starbucks). Staff are friendly and very attentive. Facility is well maintained. The laundry room (The Soap) is very clean, better than some of the homes. Plus the reasonable price, this is a great hotel to stay for a short shopping trip.
Family
10/10
Exceptional
02 Jul 2026
Renato
Great location for the hotel and very clean as well! I will go back on my next trip
Business Family
8/10
Excellent
30 Jun 2026
Rob
Day staff were exceptional
Self
10/10
Exceptional
26 Jun 2026
Ramiro
Me gustó la ubicación y atención del personal. El cuarto muy completo.
Family_with_children
10/10
Exceptional
25 Jun 2026
Tom
Awesome stay close to everything downtown Houston
10/10
Exceptional
24 Jun 2026
Carlos Gabriel Estrada
Mejorar desayuno
Friends
8/10
Excellent
24 Jun 2026
Scott
Location
10/10
Exceptional
21 Jun 2026
Jose
The staff is super helpful Marisol and the Manager
Family_with_children
10/10
Exceptional
19 Jun 2026
Patricia
Great stay and price
10/10
Exceptional
18 Jun 2026
Colette
Clean, safe location, comfortable room. Pleasant staff. Good value compared to other places we’ve stayed. Hotel is not a newer one, but it is well kept, nonetheless.
Partner
10/10
Exceptional
17 Jun 2026
Barbara
Clean, quiet room. Friendly staff and I slept so well I missed breakfast!
Self
6/10
Pleasant
14 Jun 2026
Myron
Never good to greet your guests with furniture in the hallways from a room being remodeled.
Self
8/10
Excellent
07 Jun 2026
Di
The room was spacious with kitchen and dining area. Free hot breakfast was provided with plenty of food. The road of the covered parking lot was broken during my stay.
Family_with_children
4/10
Poor
05 Jun 2026
Luis
Great location, you can literally walk from the hotel to Nordstrom to go into the Houston Galleria Mall, however the room had many drawbacks. The restroom door would not fully close, the heater did not work so the A/C kept blowing cold air despite being in the 30s/40s outside so we spent a terribly cold night, and the whole building stinks like cheap air fresheners trying to mask a funky smell. Would not recommend, the location is the only good part unfortunately.
Friends_and_family Family
10/10
Exceptional
04 Jun 2026
Alexandra
The hotel was newly renovated. Lova how clean and comfortable everything is! Even the breakfast was simple but a lot of choices for american breakfast and would definitely stay there again! Oh and also walkable to the Galleria which is very convenient!
Family
10/10
Exceptional
03 Jun 2026
Alan
Clean room, quiet, efficient good location
Self
10/10
Exceptional
03 Jun 2026
mayra
Super clean and staff is really nice!
Friends
10/10
Exceptional
02 Jun 2026
Amaliena
Great location and nice simple breakfast.
Self
10/10
Exceptional
02 Jun 2026
Serhiy
Very good
Family
10/10
Exceptional
30 May 2026
April
Very convenient, clean rooms and the staff was great
Partner
8/10
Excellent
29 May 2026
Julian T.
Great breakfast. Very good location, very close to the Galleria. Helpful staff. Very good family hotel.
Family_with_children
4/10
Poor
29 May 2026
Chezell
The desk person was dismissive with a monotone voice. He was willing to change the room to accommodate a disability. The room smelled of stale smoke and was musty. The room was very outdated, and the beds were NOT queen size but full size. I hope there were larger rooms in the hotel, however, our room was NOT. We canceled the days we could and checked into another hotel. Such a loss of money. The ad did not match the reality!
Friends_and_family Family
8/10
Excellent
26 May 2026
John
Great stay. Well kept and provided a peaceful night’s sleep
Self
10/10
Exceptional
26 May 2026
Everett
Very clean room poolside was nice and very comfortable. Customer service at the front desk was great, housekeeping did an excellent job keeping the rooms clean with fresh towels definitely will stay here again. Very nice, pleasant people.
Very accommodating, great job.
To all.
8/10
Excellent
25 May 2026
Nile
The hotel was good overall and served its purpose for the trip. The room was clean, the staff was polite, and the location was convenient. Check-in was smooth and the amenities were decent, although nothing really stood out as exceptional. There were a few small issues, like little chipped off pieces of the tub and slower service at times, but nothing that ruined the stay. Overall, it was a comfortable experience and I’d consider staying again if I needed a simple, reliable place to stay.
Self
10/10
Exceptional
25 May 2026
Catherine
Clean room, recently refurbished, efficient front desk .. unexpectedly offered to store luggage after checkout, so we could explore the area on foot, but leave car in parking lot for an hour or so .. breakfast .. a good variety of offerings, plentiful, well cooked, and refreshed regularly.
Family
2/10
Poor
23 May 2026
Greg
Rooms are worn out, tired and dirty. Hallways smell of old food and marijuana. And the hotel manager was loud, verbally abusive and threatening to me for no reason.
Partner
6/10
Pleasant
22 May 2026
Camille
Breakfast was decent
Self
6/10
Pleasant
22 May 2026
Douglas
There is nothing positive to say about this property outside the friendly staff. It is a really run-down property, and the first impression when you walk in is oh, why did I book this stay here.
Partner
4/10
Poor
21 May 2026
Amna
The property is in need of renovations - there was a musty smell in the room.
8/10
Excellent
20 May 2026
John
Ray at the front desk was great - very helpful and nice at check in and checkout. Room was clean and well considered in design, but we were surprised that what the website advertised as a \"suite\" with a kitchen/living area separate from the sleeping area was actually one common room. Ray fixed that by moving us to another room that indeed had a separate bedroom with its own door. The furniture was clean but a bit worn - some pieces should be budgeted for touch up or re-upholstering soon. Overall an easy and pleasant experience.
Friends_and_family Family
2/10
Poor
19 May 2026
Sung
I not recommend this place.
Family_with_children
8/10
Excellent
18 May 2026
Michael
Shower pressure and temperature were just ok. Staff was great. Shower/tub faucet was loose
6/10
Pleasant
18 May 2026
Glenda
The room was spacious. Bathroom was too small for two people. No paper cups around to take your coffee out. Night staff person was very efficient and helpful. We were only there a short time to sleep. Think it’s a good value for the money. Conveniently located with free parking, which in that area is certainly a perk!!!
Partner
10/10
Exceptional
18 May 2026
Eddie
Good
8/10
Excellent
15 May 2026
Kent
Hotel is a little outdate but clean and with good amenities. Location is convenient and short walk to the Galleria. One of the few hotels in this area includes free parking. Standard hot breakfast in the morning.
Family
10/10
Exceptional
14 May 2026
Nabih
We had a wonderful time easy convenient location parking to was so easy
10/10
Exceptional
13 May 2026
Alan
Clean, good area
10/10
Exceptional
11 May 2026
Thanawat
Great location, nice staff, and well equipped for the kitchen.
Partner
8/10
Excellent
11 May 2026
Jaime
Great location on the Houston Galleria area. Free parking on location. Good breakfast.
Partner
10/10
Exceptional
11 May 2026
Hans
Excellent location
Partner
6/10
Pleasant
08 May 2026
Svetlana
We recently stayed at this hotel and unfortunately were disappointed with our experience. The main reason we booked this hotel was because it offered a one-bedroom suite with two beds in the bedroom. However, when we arrived, we were given two separate rooms instead. The staff told us, “The room you booked is not available and in general hotel promised you two beds, here are your two beds.” But if we needed two separate rooms, we would have booked two rooms from the beginning. The separate bedroom layout was specifically why we chose this hotel over others.

The breakfast was also disappointing. It was similar to the standard hotel breakfast offered everywhere else, but something about it just did not seem right and we did not enjoy it.
Partner
10/10
Exceptional
06 May 2026
NGOC ANH
Delicious breakfast with hot food
Friends
10/10
Exceptional
05 May 2026
Tina
Good breakfast and friendly staff.
Family
8/10
Excellent
04 May 2026
Krystal
Room was comfy and clean. The technology is dated. There are no smart TVs and the outlets do not have usb or usb-c ports.
The breakfast is good with plenty to choose from. Parking is free!
Self
8/10
Excellent
02 May 2026
Scott
Clean room that we had, however in the ground floor to the right of reception smelt badly of Cannabis.
Partner
8/10
Excellent
01 May 2026
Trey
Decent hotel, but kind of run down.
6/10
Pleasant
01 May 2026
Fern Anita
The rooms need major work but the staff was nice and the breakfast was decent.
Friends_and_family Friends
8/10
Excellent
29 Apr 2026
Angela
The room was clean, the bed was comfortable and I enjoyed the suite room style since traveling with my Mom. The breakfast was nice and better than most. The location was convenient. Unfortunately the pool was being shocked so couldn’t use it.
Family
10/10
Exceptional
29 Apr 2026
SVS
good
Self
10/10
Exceptional
28 Apr 2026
Liubov
The breakfast menu was great)))
The room service was excellent 😉
I enjoyed my time there))
Highly recommended)
Friends
10/10
Exceptional
27 Apr 2026
Ellis
Very clean property. Nice facilities. Friendly helpful staff. Breakfast OK. Suite outfitted with everything.
Self
10/10
Exceptional
27 Apr 2026
Oleksandr
Hassle-free, cozy, clean—and the breakfast gets my seal of approval.
Family_with_children
10/10
Exceptional
26 Apr 2026
Richard
Helpful staff, great location, free parking!
10/10
Exceptional
24 Apr 2026
Connie
This hotel was great. Easy friendly check in and check out. Very clean and comfortable room. Lots of choices in breakfast items.
I would definitely recommend this hotel.
Self
8/10
Excellent
23 Apr 2026
Jenny
Great location for shopping centre. Room was nice and big, very clean. Having breakfast included was good - I’d have preferred crockery & cutlery vs polystyrene and plastic.
Partner
10/10
Exceptional
22 Apr 2026
Nicole
I like the convenience of the hotel’s location. I was visiting Houston to attend a friend’s wedding and it was close to the venue. Unfortunately, I didn’t like the fact that I had to place a parking pass in my window to avoid being towed.
Self
4/10
Poor
22 Apr 2026
Vincent
Place was somewhat clean, a few minor dents in our room, AC unit was super loud. May keep this in mind for convenience only.
Partner
10/10
Exceptional
22 Apr 2026
HANNA
Thank you, breakfast was delicious).
Family
10/10
Exceptional
22 Apr 2026
Patricia
Excellent
10/10
Exceptional
22 Apr 2026
Alan
Clean lobby and hallways as was the room
Self
10/10
Exceptional
21 Apr 2026
Anthony
Nice location
10/10
Exceptional
20 Apr 2026
Samina
Yes breakfast was fresh and it was clean
Family
10/10
Exceptional
19 Apr 2026
Mika
One of the best hotels we’ve stayed at in a few years. We got a great room at a reasonable price. Staff was great and very helpful; had a great breakfast and free parking. We will definitely be staying here when we come back to Houston.
Family
6/10
Pleasant
19 Apr 2026
Kenric
Average. Not bad.
10/10
Exceptional
19 Apr 2026
Walther
It was a nice experience, clean place, nice view and the price was great.
Family
4/10
Poor
19 Apr 2026
Erin
Hotel looked nothing like the photos. Walked into my room and there was a massive spider on the wall above my headboard and stains in the carpet. Had to be moved to another room.
Business
10/10
Exceptional
19 Apr 2026
Luis
Hotel and rooms were nice and clean, front desk was very nice had a great time thanks
Family
8/10
Excellent
18 Apr 2026
Huey Miin
Spacious Rooms
Friends_and_family Family
4/10
Poor
17 Apr 2026
Ngoc
The facility is outdated,
10/10
Exceptional
16 Apr 2026
Andrea
The staff were all very kind and attentive. Our ice maker didn’t work and the front desk staff supplied me with bags of ice. My family didn’t not get to enjoy the outdoor pool as we had a packed itinerary and one day was filled with thunderstorms. The room was clean and the bed was comfortable. There were different breakfast options which were satisfying. Lastly, the hotel is across the street from several restaurants and around the corner from the fabulous Simon Galleria mall-all in walking distance if necessary. I would recommend others to stay at this hotel and I would return as well. Thanks!
Family_with_children
10/10
Exceptional
16 Apr 2026
Eduardo
Very good place to stayed with family,
Breakfast was ok 👍 👌 😌
10/10
Exceptional
15 Apr 2026
Sharon
I always stay here when I travel to Houston for work. I get a great per night rate. The rooms are spacious like a mini apartment. Free parking, and free breakfast are hard to find in the Galeria area.
Business
10/10
Exceptional
15 Apr 2026
Alan
Clean room and hallways
Convenient parking
Self
10/10
Exceptional
15 Apr 2026
Janel
excellent
Self
2/10
Poor
13 Apr 2026
Sarah
There were roaches. We checked in & came back to a baby roach on the kitchen counters. The next day, we saw an adult roach on the walls in the hallway. There were spiders on the walls. We checked out early right after. The room was outdated. The shower faucet was so delicate. To turn on the shower, the little handle almost ripped off the faucet. The shower temperature only had steaming hot water, so my kids couldn't take a bath properly without yelling & screaming bc it was too hot. The only faucet that was safe to use for my kids was the bathroom sink that had both cold & hot wayer temperatures working. The kitchen sink was really hot too. The swimming pool was dirty. The only thing nice was the breakfast with its options. Never booking again. Its cheap for a reason. Get something pricer that'll be worth the bang for your buck
8/10
Excellent
13 Apr 2026
CARLO
Breakfast was average at beat. Staff some nice others apathetic . Room was nice ample and clean.
Family_with_children
10/10
Exceptional
12 Apr 2026
Lisa
Room was clean, breakfast was hot and the staff was nice
8/10
Excellent
11 Apr 2026
Mayra
Room clean, staff amazing, Breakfast ok good enough to have something in your stomach.
Hotel clean but some things a little run down. But over all great place to stay.
Partner
2/10
Poor
11 Apr 2026
Rebecca
I would definitely not recommend this hotel.
10/10
Exceptional
09 Apr 2026
Hector U
Good location, average breakfast, quiet and spacious rooms
6/10
Pleasant
08 Apr 2026
Joseph
Rooms are pretty run down. Shower hardly worked, furniture old and wore. Very uncomfortable bedding and mattress.
Family_with_children
10/10
Exceptional
08 Apr 2026
Alan
Parking was easy, room was clean and efficient
10/10
Exceptional
05 Apr 2026
Joseph
Love the price and location. Thats for a great stay.
4/10
Poor
04 Apr 2026
Eneyda
Firstly, the photos on Expedia and their website are NOTHING like the actual property. I had expectations of a clean, kept up hotel. It was the opposite. The first room I was assigned to had a missing tile piece in the kitchen, filthy air vents, scratches, and cracks and stains on the walls, and a backed up bathroom sink. The light in the kitchen was also partially dim. The room had a certain odor so i asked the front desk if they could send room service up to spray something. The receptionist gave me a spray bottle to do it myself. The room was so humid the bedsheets and the clothes I laid out on a chair felt moist. It was extremely uncomfortable, so I requested a new room, which I was given, luckily. It was slightly better in terms of the condition, but still extremely humid. Beware.
Family
10/10
Exceptional
04 Apr 2026
Dre
I had no complaints. AMAZING location

Location & surroundings

Sonesta ES Suites Houston Galleria
5190 Hidalgo Street, Houston, United States

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Sonesta ES Suites Houston Galleria

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