Name: Courtyard Houston NW/290 Corridor
Address: 6708 N Gessner Road, Houston, 77040, US

10/10

Exceptional

28 Jun 2026

Jose

Very Clean room , Flexible check in and excellent staff.

Family_with_children

4/10

Poor

23 Jun 2026

Justin

Rooms smelled of mold and mildew, had to be moved 3 times, all the rooms I was moved to smelled bad, eventually cancelled my reservation and got a hotel elsewhere

Business

2/10

Poor

15 Jun 2026

Waseem

Customer service is horrible

Family

8/10

Excellent

21 May 2026

Steven

Everything was great, but I found out the second night my TV was not working. Also the AC unit seemed a little outdated to everything else in the room. That AC unit has definitely been there awhile!

Everything else was top notch, staff and restaurant staff were nice! The restaurant staff were very fun and made for a relaxing experience.

Self

10/10

Exceptional

19 May 2026

Gabriel

Clean room parking was well lit and secure

Self

10/10

Exceptional

17 May 2026

Esther

The room was clean and spacious; the bed was comfy, and even being beside the elevators, I slept well. Will definitely consider staying here again.

Partner

10/10

Exceptional

05 May 2026

miguel

Good experience

6/10

Pleasant

03 May 2026

Spencer

Staff was available and made check in really easy. Parking is free, no hang tag required. No free breakfast though :/
Hotel looks really nice from the outside and in the lobby.
The room we checked into had a bug chillin on the bed, so we asked for a new room. The new room smelled a bit, and there were small hairs all over in the sheets, on the pillows, and in the bathroom. We ended up just using our own sheets cause it was late and I didn’t want to bother the hotel staff again.
Aside from that, the hotel was quiet and we were able to sleep well.

Family_with_children

2/10

Poor

02 May 2026

Shavon

There were cockroaches in the lobby by elevator and one by the room door

6/10

Pleasant

24 Apr 2026

Michael

Location was good.
There were a couple strands of hair in bathroom and on bed(not mine). The front desk attendant was aloof and then told me my room was down one hallway, when it was actually the complete opposite side of hotel. Had the last room on first floor near exit. The door had no “door closer” so it slammed shut and shook the whole room throughout the night.

Self

10/10

Exceptional

22 Apr 2026

Tyneal

Great place to land for a work trip.

Business

10/10

Exceptional

28 Mar 2026

Martha

Clean, cozy and comfortable nice get away from my reality

Self

10/10

Exceptional

11 Mar 2026

Vernon

Yes

Family

4/10

Poor

18 Feb 2026

Antero

Pool in construction

Family_with_children

10/10

Exceptional

15 Feb 2026

Quantravious

Staff were amazing and helpful and the room was nice and clean.

Business

10/10

Exceptional

15 Feb 2026

Curtis

Room was amazing and great hotel

Business Friends

8/10

Excellent

12 Feb 2026

Angela

Clean room, nice staff

4/10

Poor

19 Jan 2026

Rosa

They were very short in staff and also services. We had a sofa bed but no linens are covers blankets were leff for us ..it was freezi g

Friends_and_family Family

10/10

Exceptional

04 Jan 2026

ANeica

Had a wonderful stay

10/10

Exceptional

23 Dec 2025

SIBU

nice

10/10

Exceptional

22 Nov 2025

Kristie

Extremely courteous and friendly staff. The room was clean and quiet

Business Family

10/10

Exceptional

18 Nov 2025

TERESA

Parking was easy and secure.

Leisure Family

10/10

Exceptional

02 Nov 2025

Benita

Did not see breakfeast

Partner

10/10

Exceptional

29 Oct 2025

Mauricio

Great stay

Partner

10/10

Exceptional

17 Oct 2025

Jose

Newly remodeled rooms are nice.

8/10

Excellent

17 Oct 2025

Angel

There is not a continental breakfast and there is not daily housekeeping. Overall, it’s okay.

Leisure Family

2/10

Poor

01 Oct 2025

roma

Property was safe but we had roaches in our room

6/10

Pleasant

28 Sep 2025

Aaron

Hotel is currently under renovations, so future visits may be different. My room smelled musty and mildewey. The hot water was tepid in the shower. The tv was damaged, the carpet soiled, and one elevator cab was out of order. Service was fantastic.

Self

8/10

Excellent

28 Sep 2025

Martha

For them having construction around the hotel , you really couldn’t tell. Front desk was super friendly and helpful. I will definitely be staying again and looking forward to see the repairs.

Partner

6/10

Pleasant

13 Sep 2025

ADAM

Crate and Pepsi

No one likes Pepsi. That’s why its always full at your kitchen.

Business

8/10

Excellent

02 Sep 2025

linda

clean and hospitable

Business_and_leisure Self

10/10

Exceptional

01 Sep 2025

Marcy

Bar/snack bar was great after a long day

Leisure Self

6/10

Pleasant

30 Aug 2025

Maria t

Didn’t like that they don’t offer breakfast for free like other hotels

10/10

Exceptional

30 Aug 2025

Mesum

.

10/10

Exceptional

24 Aug 2025

Timbra

Room and staff was great

Leisure Partner

8/10

Excellent

20 Jul 2025

Shaun

Great for Price

Hotel was nice. Staff was pleasant and helpful. Mattress and pillows could have been a bit better but not horrible.

Business

10/10

Exceptional

19 Jul 2025

Sandy

Amazing hotel

The staff is the friendliest I’ve ever met. They were very accommodating and helpful.

Partner

8/10

Excellent

13 Jul 2025

Shannon

It was conveniently located to all the things we wanted to do. The staff was kind and professional and the property was clean and well kept!

Leisure Family

2/10

Poor

08 Jul 2025

Greeplanet

This place does not offer the continental breakfast, i thought paid for but it was not available, and the room is tiny; the electric AC unit smells really bad.

Leisure Family

2/10

Poor

06 Jul 2025

Amit

We had cockroaches in the room. Not a good experience. Try to keep it clean

10/10

Exceptional

06 Jul 2025

Daniel

Staff was extremely friendly and helpful. Hotel was quiet and clean.

Leisure Family_with_children

10/10

Exceptional

05 Jul 2025

Alejandro

Love 💞

Leisure Partner

10/10

Exceptional

29 Jun 2025

Neish

Beautiful

10/10

Exceptional

15 Jun 2025

Genise

Comfortably Clean

Business_and_leisure Family

8/10

Excellent

09 Jun 2025

Crystal

Nice service, clean, has bar.

Leisure

10/10

Exceptional

06 Jun 2025

ANANHI

great stay

Business Friends

10/10

Exceptional

05 Jun 2025

Rex

The staff was friendly and knowledgeable about the surrounding area

Leisure Family_with_children

10/10

Exceptional

02 Jun 2025

Cheryll

Check in was very easy & quick. The front desk lady was very sweet. The hotel seemed cleaned and the room was very quiet even though it is right next to 290.

Business

8/10

Excellent

27 May 2025

Ronald

The Management staff was excellent. The hotel just needed to updated badly. Furniture wasn't in best shape, some had refrigerator, some didn't. No breakfast bar as before and quality wasn't what we expected. But overall the room was comfortable I was in for a handicapped rm, the shower for lower portion needed to be adjusted so water would go everywhere. But I did enjoy my stay., and understand they'll be renovating this particular place.
Overall all good stay.

Leisure Family

10/10

Exceptional

20 May 2025

Hector

Great staff, will stay there every time I need a place in the area

Business_and_leisure Partner

4/10

Poor

20 May 2025

Kelly

Very rude staff, needs renovation

Business Self

6/10

Pleasant

09 May 2025

Level

It was nice.

Leisure Self

10/10

Exceptional

30 Mar 2025

Anthony

I truly enjoyed almost every aspect of my stay: daily room refresh, coffee machine, fridge and microwave in the room, ample parking. My only complaints are that the ice machine on the 4th floor was broken all week and that they block FireStick MAC addresses.

Business Self

4/10

Poor

23 Mar 2025

Michel

Room was not cleaned.

10/10

Exceptional

23 Mar 2025

Mark

My experience with your hotel was excellent.

Friends_and_family Family

4/10

Poor

25 Feb 2025

Nathan

The room was very dated. The furniture was a Miss mash of chipped damaged and stained furniture. Dust and dirt visible in multiple places on the walls. Couldn’t wait to check out.

Business

10/10

Exceptional

13 Feb 2025

Jaime

Yea

2/10

Poor

05 Feb 2025

Jeffrey

I made my reservation and pre paid a week in advance. When I arrived I was informed they were oversold and didn’t have a room for me. It sounded like it wasn’t an uncommon occurrence. Get your act together Marriott.

Business

10/10

Exceptional

20 Dec 2024

khaled

Excellent and top notch

Business

10/10

Exceptional

08 Nov 2024

Stephanie

Enjoyable Stay

Great service and comfortable stay. The staff was great, friendly, and accessible. Thank you Diane, Mary and the other Hawaiian young lady (I forgot herr name 😁). All sweet staff.

Friends_and_family Family

10/10

Exceptional

31 Oct 2024

Jaime

Great

Business

6/10

Pleasant

11 Oct 2024

Amy

Plumbing problems the 4th floor and my room smelled like sewer.

Leisure Family

10/10

Exceptional

05 Oct 2024

Marcus

Good Choice

We have not stayed at this location before last night.
We will choose this location again!

Partner

10/10

Exceptional

04 Aug 2024

Jeremy

They’re friendly service!

Leisure Self

10/10

Exceptional

25 Jul 2024

jessica

Very nice hotel little musty smell in the room but staff was incredible and very quick with any needs I needed

4/10

Poor

19 Jul 2024

Tyler

The night staff (Brittany) was amazing, helpful and polite. The day time staff (especially the manager, Diane) was rude, loud, and never followed up with me like she said would.

The internet was out for a little less than half of my stay, and i was unable to work.

The temperature of the water in my shower was lukewarm. Really disappointing..

I love Marriott, but i don’t recommend this location until they improve things.

Business_and_leisure Self

2/10

Poor

12 Jul 2024

Charles

Need Refund

I NEED A REFUND BECAUSE the hotel was not open and my reservation was not active because they had no power due to hurricane Beryl

Business

2/10

Poor

09 Jul 2024

Rebecca

The stay didn’t even happen. Hurricane Beryl left us without power. We booked online. Tried to call the hotel both the 800 and local number to make sure they had power and confirm our reservation. No answer to either number after several calls and several minutes on hold. We arrived at the hotel. They said they were sold out and could not honor our reservation. We asked for help with refunding. Said we would have to deal with it through third party. Just frustrated as to why someone could not have contacted us to let us know we did not have a room. We had to drive and hour and a half late at night to finally find a place to stay

Family

10/10

Exceptional

24 Jun 2024

Pauline

Very helpful

Leisure Family

6/10

Pleasant

23 Jun 2024

Gwendolyn

Had to change rooms twice. Air condition not cooling good. Room was small for a king night was too small.

Leisure Self

10/10

Exceptional

01 Jun 2024

Annette

Clean in a quiet area with lots of dining and shopping within a good distance

Leisure Family

4/10

Poor

13 May 2024

Coddy

The Hotel was average for the price. It was clean. The area was not a good area I suppose. I had my tailgate and both taillights stolen from my truck overnight. It took several weeks for management to look into the video surveillance and they never reported to me what they saw. Other than the theft and there not being any security the property was good.

Partner

8/10

Excellent

28 Apr 2024

Avery

Everything was good except the cleanliness of our hotel room. There were dead bugs on the floor near the bed.

Leisure Partner

10/10

Exceptional

14 Apr 2024

Eddie

Nice

Leisure Family_with_children

2/10

Poor

12 Apr 2024

Sergio

nunca mas en este hotel

Tengan cuidado en este hotel, compre unos lentes antes de mi viaje y solicite que los enviaran ahi, los recibieron y sin mas explicaciones se los quedaron, primero me informaron que los habían dejado en la habitación, luego me dijeron que los tenia el gerente y terminaron diciéndome que los tiraron a la basura, lo cual es una verdadera tontería.
mi esposa hablo con el gerente en turno de apellido QUINN, quien se porto como un verdadero patan, al grado de que le colgó elm teléfono, escalamos la queja al nivel del franquiciatario, quienes quedaron de pagar lo que gastamos, sin embargo dudo de que ese cheque nos vaya a llegar.
es la primera vez que pongo una queja como esta en un hotel de la categoría que tiene Marriott, pero una gestión como la de este manager, simplemente te invita a no regresar mas a este hotel,

Business

6/10

Pleasant

22 Mar 2024

dechen

room was smelly

Business Self

6/10

Pleasant

08 Mar 2024

Andrew

I paid nearly $200 for one night at this hotel because it had such great reviews. The hotel itself isn't much to look at, it's an older building off gessner in a business area. The front desk was friendly and accommodating when the original room they gave us did not have a pull out bed as requested. The room itself was clean, however all around the hotel was not. There was a spilled beer in the elevator that smelled disgusting and my husband unfortunately dropped our babies pillow directly into the mess. I took my other son to the pool and there were towels and trash everywhere and bugs in the pool as if it hadnt been cleaned. It was also very loud, people slamming doors until midnight when we finally could get some sleep. The light in the bathroom was very dim and took 10 seconds to actually turn on.

Positives were the bed and pillows were actually very comfortable and the sleep i did get was enjoyable. The room was clean and the linens were provided in the closet for the pull out bed. The bathroom was stocked with enough towels, a hair dryer, makeup remover wipes and full bottles of shampoo and conditioner attached to the shower wall. That was awesome.

Would i stay here again? No, probably not unless it was dirt cheap to do so.

Leisure Family

6/10

Pleasant

16 Jan 2024

Seth

Timing is everything

Stay was fine, but breakfast charge on my CC didn't get put through until 6 weeks later, at which point it got reported as fraud and now my CC is shut down on another business trip. Not cool.

Business

6/10

Pleasant

14 Dec 2023

Gabriel

Towels are operantly a valuable commodity here. All in all, not great nor terrible. The room was clean and had a fridge and microwave.

Friends_and_family Family

10/10

Exceptional

07 Dec 2023

Christy

Staff were very friendly and helpful, rooms were clean and comfortable

Business Self

10/10

Exceptional

18 Nov 2023

Quoc

Great place to stay!

Business_and_leisure Self

6/10

Pleasant

12 Nov 2023

Douglas

Good location and convenient to US 290. Hotel has a no smoking sign near the doors of the rooms. Not sure whether it was smoke or just a musty/damp smell but our room had an odor. We were there for only one night. Overall, hotel was acceptable for one night stay.

Leisure Family

4/10

Poor

30 Oct 2023

Audi

Breakfast it was not we expected, it needs to do better job for Dining Service.
I will give 2 stars.

2/10

Poor

22 Oct 2023

Domingo

Hotel no good for sleeping.

The room that we stayed was on the 3rd floor facing the highway you can hear the cars and to top it off the AC made too much noise and no complimentry breakfaedt.I will never stay in this Hotel again

Partner

10/10

Exceptional

08 Oct 2023

Carmen

Customer service is very good, room clean, that only thing is was kind noice from the fwy .

Leisure Partner

6/10

Pleasant

02 Oct 2023

Souriyanh

The shower wasn't working properly. Shower head leaking. No exhaust vent in bathroom.

Leisure

10/10

Exceptional

30 Sep 2023

Liliia

extremely clean and safe. after three cancelled reservations in different hotels we were finally happy to stay here. overall 5 ⭐️⭐️⭐️⭐️⭐️

Business Family_with_children

8/10

Excellent

21 Sep 2023

doug

industrial zone therefore too many noise at night.. Good for one or two day rests .

Business Self

6/10

Pleasant

04 Sep 2023

Flores

When I arrived to the hotel they couldn’t found my reservation and ac on the room making a lot of noise

4/10

Poor

03 Sep 2023

Jojus

The indoor pool was closed with no prior notification.
The sofa bed look dirty without the cover. The curtain was broken so it was hard to watch TV.
When I called to see if they can fix the curtain at 6 pm on sat I was told that they don’t have any maintenance staff to fix it. They did give me the option to switch but there was no staff to make sure the new room was in good condition.
It look like they were short staffed. The person working at the lobby appeared stressed.
I got a cheap hotel feel after staying at this location.

Leisure Family_with_children

10/10

Exceptional

24 Jun 2023

-

Everything was great.

Leisure Self

8/10

Excellent

08 May 2023

Kara

Overall our stay was good and work well for what we needed. The rooms were not really clean, there was mold growing on the carpet behind the bed, dead bugs in the bathroom, hair all in the shower/tub and black dirty when I tried to fill the tub to bathe my toddler. There were only 2 towels but they brought us plenty when we notified them. We would stay there again if needed but hope to find our room a little cleaner next time.

Leisure Family_with_children

10/10

Exceptional

17 Apr 2023

Laura

We enjoyed our stay. The staff was wonderful! My boys loved swimming and the rooms were so nice! Comfy beds and pillows.

Leisure Family

6/10

Pleasant

16 Apr 2023

Raul

Day shift stuff awesome. night shift lady needs to take public relations classes..

6/10

Pleasant

19 Mar 2023

Julie

No common sense

I booked this for my Parents who are disabled and my sister who was staying with them for emergencies. She spent 20 minutes unloading the car by herself. Got my Dad into his wheel chair and my mom her walker. Gets into the hotel and the system went down. They told her she could not stay there. This was at 11:30 at night the day of my brother's funeral after driving 4 hours from the coast. They should have checked them in and dealt with the system later. Especially since I had booked it online. Thank God she is a saint because that was just too much. No compassion what so ever. After they watched the unload in freezing temperatures.

Friends_and_family Family

4/10

Poor

01 Feb 2023

cameorn

Not enough sound insulation and the rooms were too noisy from the adjacent road

Business

2/10

Poor

29 Jan 2023

Heather

I was charge an extra $120 after already paying for my hotel in full before getting there. The front desk lady was extremely rude when I asked what happened and said she would have to deal with me later. Won’t be back!

Business_and_leisure Family_with_children

10/10

Exceptional

29 Jan 2023

Vernon

It was clean and comfortable and front desk clerk was very helpful

Business Partner

10/10

Exceptional

15 Jan 2023

Allison

Front desk girl was very friendly, check in was fast no problems . Room very nice and bed comfortable.