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Bed & Breakfast
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Breakfast is included with your stay.
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Hyatt Regency Houston West
Houston - TX · United States
13210 Katy FreewayView location
8.6/10Excellent1,734 Reviews
Cleanliness8.8/10 8.8
Service9.0/10 9.0
Comfort8.4/10 8.4
Condition8.4/10 8.4
Amenities8.6/10 8.6
See all ratings- Business hotels
- Hotels with charm
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hyatt Regency Houston West
Please note that this property may have limited services due to social distancing guidelines. Valet parking is not being offered. Fitness Center is open 24 hours with guest room key.
Pool is open 5:30am-10pmOver the CounterCoffee bar & Retail Shop with Grab & Go Breakfast6am-2pmTake out onlyBlack Gold Bar2pm-11pmDine in availablePool Bar11am-7pm Saturdays onlyDine in availableLocated just about 26 km from Downtown Houston, the Toyota Center, home of the Houston Rockets NBA team, the Minute Maid Park, home of the Houston Astros MLB team and the Theatre District, the luxury Omni Houston Hotel at Westside is a peaceful retreat surrounded by greens and a picturesque 8, 000 m2 lake.
George Bush Intercontinental Airport can be reached within a 35 minutes' drive. The well-appointed rooms are elegantly designed with warm colours and a range of sophisticated amenities. Guests can work out in the complimentary state-of-the-art fitness centre or take a swim in the outdoor heated pool.
Business guests will appreciate the business centre, the high-speed WIFI as well as the excellent meeting facilities. Fine dining options include Birdies and LaReserve Whiskey Lounge. This hotel is a perfect choice for both business and leisure travellers looking for a peaceful, luxurious retreat.
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With a stay at Hyatt Regency Houston West in Houston (Memorial), you'll be a 3-minute drive from Bear Creek Pioneers Park and 7 minutes from Memorial City Mall. This hotel is 12.3 mi (19.7 km) from Katy Mills Mall and 16.2 mi (26.1 km) from Downtown Aquarium.
Stay in one of 400 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 12 meeting rooms. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets allowed
Pet max weight (per pet) in kg is 25
Pet max weight (per pet) in lb is 55
Only dogs are allowed
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: USD 100 per day
We have included all charges provided to us by the property.
-
You need to know
- Pool access available from 7:00 AM to 10:00 PM.
- Children stay free when occupying the parent or guardian's room, using existing bedding.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
18
-
Optional fees
- Fee for cooked-to-order breakfast: approximately USD 15 to 45 per person
- Pet fee: USD 65.00 per accommodation (varies based on length of stay)
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 25.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
German
Portuguese
English
Chinese (Mandarin)
French
Spanish
Nearby attractions
Darrell Tully Stadium
2.2 km / 1.4 mi
Bear Creek Pioneers Park
3 km / 1.9 mi
RAC Conference Center
5.4 km / 3.4 mi
CityCentre
5.9 km / 3.7 mi
Lakeside Country Club
6.5 km / 4.1 mi
Westheimer Road
6.7 km / 4.2 mi
Town and Country Village
6.7 km / 4.2 mi
Memorial Hermann Memorial City Medical Center
7.1 km / 4.4 mi
Texas Children's Hospital West Campus
7.5 km / 4.7 mi
Royal Oaks Village
8.1 km / 5 mi
Houston Methodist West Hospital
8.1 km / 5 mi
Memorial City Mall
8.2 km / 5.1 mi
West Houston Medical Center
8.2 km / 5.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 400
- hotel
- American Express
- JCB
- Diners Club
- MasterCard
- Visa
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
Show 32 more facilities & services
- Wi-fi
- Secure parking
- Laundry service
- Multilingual staff
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Lift access
- Shop
- Gym
- Luggage room
- Clothes dryer
- Towels and bed linen
- Café
- BarExtra charge
- Restaurant
- Non-smoking area
- Banquet hall
- Air conditioning in Restaurant
- Rooftop bar: 1
- Conference room
- Meeting room: 24
- Business centre
- Outdoor heated pool: 1
- TV lounge
- Breakfast a la carteExtra charge
- À la carte lunchExtra charge
- À la carte dinnerExtra charge
- Identification card at arrival
- Non-smoking establishment
- Minimum check-in age: 21
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
TWIN DELUXE KING BEDTWIN • DELUXE KING BEDTWN.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Regency Houston West
TWIN DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BED • 1 Bedroom • 31 m²JSU.KG
Room overview
Non-smoking room- Room size
- 31 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Individually adjustable heating
- Alarm clock
- Desk
- Bathrobes
- Cable TV
- Carpeted floors
Show all 17 amenities
- Tea and coffee making facilities
- Internet access
- Radio
- TV
- Direct dial telephone
- Hairdryer
- Bathtub
- Shower
- Bathroom
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Regency Houston West
JUNIOR SUITE KING SIZE BED
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 31 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.KG
Room amenities
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Individually adjustable heating
- Alarm clock
- Desk
- Bathrobes
- Cable TV
- Carpeted floors
- Tea and coffee making facilities
- Internet access
- Radio
- TV
- Direct dial telephone
- Hairdryer
- Bathtub
- Shower
- Bathroom
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Regency Houston West
QUADRUPLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE PresidentialSUITE • PresidentialSUI.6S
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Presidential
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Regency Houston West
SUITE Presidential
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Presidential
Adult and child limits apply within the room's total guest limit.
Room code: SUI.6S
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE AccessibleDOUBLE • AccessibleDBL.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Regency Houston West
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin BASICDouble or Twin • BASICDBT.Z1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Regency Houston West
Double or Twin BASIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Room code: DBT.Z1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 35 m²DBL.KG
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Direct dial telephone
- Cable TV
- Bathrobes
- Desk
- Alarm clock
- Individually adjustable heating
- Individually adjustable air conditioning
- Centrally regulated air conditioning
Show all 17 amenities
- Carpeted floors
- Tea and coffee making facilities
- Internet access
- Radio
- TV
- Hairdryer
- Bathtub
- Shower
- Bathroom
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Regency Houston West
DOUBLE KING SIZE BED
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Room amenities
- Direct dial telephone
- Cable TV
- Bathrobes
- Desk
- Alarm clock
- Individually adjustable heating
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Carpeted floors
- Tea and coffee making facilities
- Internet access
- Radio
- TV
- Hairdryer
- Bathtub
- Shower
- Bathroom
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Regency Houston West
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE KING SIZE BEDQUADRUPLE • KING SIZE BEDQUA.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Regency Houston West
QUADRUPLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 31 m²DBL.DX
Room overview
Non-smoking room- Room size
- 31 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width, 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom
- Cable TV
- Bathrobes
- Desk
- Alarm clock
- Bathtub
- Hairdryer
- Direct dial telephone
Show all 18 amenities
- TV
- Radio
- Tea and coffee making facilities
- Carpeted floors
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Individually adjustable heating
- Shower
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Regency Houston West
DOUBLE DELUXE
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 31 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width, 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Room amenities
- Bathroom
- Cable TV
- Bathrobes
- Desk
- Alarm clock
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Radio
- Tea and coffee making facilities
- Carpeted floors
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Individually adjustable heating
- Shower
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE AccessibleJUNIOR SUITE • AccessibleJSU.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Regency Houston West
JUNIOR SUITE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: JSU.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Regency Houston West
Double or Twin KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN BASICTWIN • BASICTWN.Z1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Regency Houston West
TWIN BASIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Room code: TWN.Z1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room ECONOMYRoom • ECONOMYROO.EY
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Regency Houston West
Room ECONOMY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room code: ROO.EY
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE Accessible KING SIZE BEDJUNIOR SUITE • Accessible KING SIZE BEDJSU.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Regency Houston West
JUNIOR SUITE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Regency Houston West
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Regency Houston West
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Regency Houston West
Double or Twin TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBT.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 31 m²DBL.ST
Room overview
Non-smoking room- Room size
- 31 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width, 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Radio
- Internet access
Show all 17 amenities
- Tea and coffee making facilities
- Carpeted floors
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Individually adjustable heating
- Cable TV
- Bathrobes
- Desk
- Alarm clock
Facilities with extra charge
- Wi-fi
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DOUBLE STANDARD
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Room overview
Non-smoking room- Room size
- 31 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width, 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Room amenities
- Bathroom
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Radio
- Internet access
- Tea and coffee making facilities
- Carpeted floors
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Individually adjustable heating
- Cable TV
- Bathrobes
- Desk
- Alarm clock
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room STANDARDRoom • STANDARDROO.ST
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Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
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Room STANDARD
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Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
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DOUBLE Accessible Two Double bedsDOUBLE • Accessible Two Double bedsDBL.H6-2D
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- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible Two Double beds
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DOUBLE Accessible Two Double beds
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible Two Double beds
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-2D
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-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
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- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
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SUITE KING SIZE BED
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Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
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-
DOUBLE BASICDOUBLE • BASICDBL.Z1
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- BASIC
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DOUBLE BASIC
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- BASIC
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Room code: DBL.Z1
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-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
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- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
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QUADRUPLE STANDARD
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Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
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-
Room DELUXERoom • DELUXEROO.DX
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Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
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Room DELUXE
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Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
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-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
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DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
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-
Room AccessibleRoom • AccessibleROO.H6
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Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
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Room Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: ROO.H6
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-
JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG-1
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Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
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JUNIOR SUITE KING SIZE BED
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Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.KG-1
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-
Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
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Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
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Room RUN OF HOUSE
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Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
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-
QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB
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Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
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QUADRUPLE WITH DOUBLE BED
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Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DB
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-
DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
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DOUBLE DELUXE
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-1
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Room TWO DOUBLE BEDSRoom • TWO DOUBLE BEDSROO.2D-1
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Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO DOUBLE BEDS
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Room TWO DOUBLE BEDS
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Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2D-1
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-
QUADRUPLE BASICQUADRUPLE • BASICQUA.Z1
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Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- BASIC
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QUADRUPLE BASIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Room code: QUA.Z1
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-
SUITE STANDARDSUITE • STANDARDSUI.ST-3
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Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
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SUITE STANDARD
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Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST-3
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Double or Twin DELUXE KING BEDDouble or Twin • DELUXE KING BEDDBT.DX-KG
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Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
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Double or Twin DELUXE KING BED
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Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE KING BED
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Room code: DBT.DX-KG
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-
SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN
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Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
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SUITE QUEEN SIZE BED
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Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
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Room code: SUI.QN
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-
Room BASICRoom • BASICROO.Z1
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Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- BASIC
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Room BASIC
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Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- BASIC
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Room code: ROO.Z1
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JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST
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Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
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JUNIOR SUITE STANDARD
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Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST
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Guest reviews
What other guests saying about Hyatt Regency Houston West
100
reviews shown
Liza
Excellent staff, wonderful food, loved the indoor koi pond and feeding the fish! Everything was wonderful and we will be back!
Cody
As expected, would stay again.
Olutoye
Room was clean.
Jason
Amenities are good
Brandi
Very clean, very respectful staff, so nice to see families happy having a nice time without incident makes the place feel calm and comforting. Rooms were cold bedding was clean. I didnt try the restraunt but i can say the snack shop salad was fresh the coffee there is the best. we had a wonderfel peaceful rest and nice swim in the pool
Trina
It is very nice facility but old , it needs similar some updates like doors for example
Chris
Nice and convenient. Very clean, good beds.
Angela
Amazing
Brandi
Clean room and staff was amazing
Rebbecca Amartey
The Koi pond was excellent. They provided a toothbrush for my son who forgot his. Overall it was an excellent stay.
Theresa
The hotel is clean and the amenities are plentiful. The in-hotel grocery and eateries are nice. The beds were ok.
The place is old. The old musty air smell hit when as soon as I walked in . I have horrible allergies, and after 2 nights I woke up needing rescue meds This was the last lef of a two week road trip, and we ended a day early because of my need to breathe and my daughter having swimmers ear.
The place is old. The old musty air smell hit when as soon as I walked in . I have horrible allergies, and after 2 nights I woke up needing rescue meds This was the last lef of a two week road trip, and we ended a day early because of my need to breathe and my daughter having swimmers ear.
Mohamed
Excellent place to stay !!!
liping
Beautiful place
Jessica
The hotel overall was good! The lobby is cool with the koi ponds! The rooms are outdated but clean. Our only issue was room service… every time we ordered, they had issues with their system and it was 1-2 hours before we got our order and we had to call several times to get it.
Letitia
Lobby is lovely & misconceiving because the rooms are very outdated, dirty & smell of sitting water & mildew. We had to buy febreze & Lysol to tolerate the smell. There was a roach in our tub, no hot water, beds felt damp, floors felt dirty. Housekeeping never cleaned our room. Drinks were good in bar, food was decent but overpriced. I WOULD NOT recommend anyone staying here.
Paulneikia
I actually love the hotel itself. It has its own vibe. Very peaceful and relaxing. Staff was friendly. Hotel and rooms were clean but the room was not what we expected. They need to upgrade the furniture to give it more of a modern look. In my opinion, the room does not match the rest of the property and had an old like smell but I had my own air freshener so it was fine. Bed was comfortable, so overall, Great stay! Just need to upgrade those rooms!!
Tracy
Nice to stay
Morokot
The hotel was well maintained and very clean. The fish pond was truly one of the highlights of the hotel. Parking was free which was a great perk. However, the bottled water at the cafe was quite expensive at $5 per bottle.
Norma
Breakfast and dinner pancakes were cold and hard and bacon was too toasted
Dinner not alot of variety to choose from the menu
Dinner not alot of variety to choose from the menu
Eric
Everything was great, I have stayed here several times before and will stay again every time I go there in the future. Gym is great, facility is awesome, staff is great and very safe!
Christopher
I am extremely disappointed with my recent stay at your Houston property. My experience began with being assigned a room where the air conditioning did not work, forcing me to pack my belongings and move to another room.
Unfortunately, the second room was even worse. On my second morning, I woke up with multiple insect bites and discovered what appeared to be a bed bug on my bed. I have photos documenting the bug. No guest should have to worry about being bitten while sleeping or potentially bringing pests home after staying at a Hyatt.
To make matters worse, my friend and I were treated rudely by staff when we politely asked to take a few photos before going out for the evening. The dismissive attitude made us feel unwelcome and was far below the level of hospitality I expected from Hyatt.
Between the broken A/C, having to switch rooms, waking up bitten, finding a bug in my bed, and the poor customer service, this was one of the worst hotel experiences I’ve had. I respectfully request that World of Hyatt investigate this matter and provide appropriate compensation, whether through a refund, reimbursement, or another fair resolution.
Unfortunately, the second room was even worse. On my second morning, I woke up with multiple insect bites and discovered what appeared to be a bed bug on my bed. I have photos documenting the bug. No guest should have to worry about being bitten while sleeping or potentially bringing pests home after staying at a Hyatt.
To make matters worse, my friend and I were treated rudely by staff when we politely asked to take a few photos before going out for the evening. The dismissive attitude made us feel unwelcome and was far below the level of hospitality I expected from Hyatt.
Between the broken A/C, having to switch rooms, waking up bitten, finding a bug in my bed, and the poor customer service, this was one of the worst hotel experiences I’ve had. I respectfully request that World of Hyatt investigate this matter and provide appropriate compensation, whether through a refund, reimbursement, or another fair resolution.
Illyana
Great stay…very nice staff and very comfortable bed. Great, clean bathroom and shower
Amma
This was my second stay on the property and it was wonderful. It’s very quiet and peaceful as always
Ronnique
Bar was nice, staff was very king!
Brenda
Great
Craig
The property is very attractive, however it is showing signs of age. The carpet in my room was in desperate need of restretching or replacement. The amenities are small and not really worthy of Hyatt Recency standards. There are no vending machines on the property. The ice machine on the second floor did not work at all. On the brighter side, the staff was very kind and accommodating.
Sanavbar
We truly enjoyed our stay at this hotel. Front desk was very friendly and helpful with accommodation to set up extra rolling beds for my kiddo. When we needed help to open up our wine, we had Noor who kindly assisted us with all ice, glass wines, etc. It was very clean, peaceful and pleasant. I would recommend this place to families.
Justin
Staff was great. Would absolutely go back
Alessandro
Nice hotel, spacious room, good breakfast (paid separatelly), nice staff.
Lisa
Love the natural sprawling grounds with coy ponds and green plants.
Jason
Great experience overall
Trevor
Very clean and quiet
Adrian
Great property and excellent staff.
Jim
Very nice beds. Great sleep. Smelled a little old.
Adrian
Great property and pleasent stay.
Elaine
We enjoyed our stay.
KRISTAL
Amazing hotel. It's always the one my daughter wants to stay at. Love the ambiance.
Yonny
Las habitaciones muy descuidadas medio limpias se ve que limpian mal , el sillón tenía huecos , el aire acondicionado no enfría bien , el baño demasiado desactualizado
Chris
The hotel was perfect. The breakfast buffet at the cafe was over priced and not very good. Avoid the breakfast buffet at all costs.
Reina
Great hotel close to MD Anderson
Aaron
Beautiful modern hotel. Tasteful deco. Clean room. Excellent amenities. Free parking. Very helpful staff. High recommended.
Heather
It was extremely hot on the 5th and the property wasn’t full. It’s Texas summer, no one should be up there until it’s the last resort. My clothes were damp from the moisture in the room and everything stuck to everything. I let the front desk know and they were going to have someone look at it.
Tamika
I Really enjoyed the ambiance of the hotel the sound of water ponds and the fish were very relaxing just to sit and watch. Staff members were very helpful and polite. I throughly enjoyed my stay and will
Definitely be back.
Definitely be back.
Michelle
The rooms are dated. And the food and drinks are overpriced.
stephanie
Always enjoy my stay!
Pauline
great
Nagaraj
Parking is available. Covered parking is limited but open to sky parking has many spots. The ambient is very nature connected. Love the water sound in the lobby
Robin
Great staff, beautiful property.
Geneva
Loved the interior designs, the ponds, fish, openness.
Very friendly staff, front desk and valet were very nice and helpful.
Very friendly staff, front desk and valet were very nice and helpful.
Felix
Hood
Ziad
It’s nice property and I do recommend it to anyone, something I disliked is the sink in the bathroom was too tiny, restaurant food variety was minimal.
macy m
The property was very clean and quiet. A little dark in the room, so more lightening recommended. The shower pressure was fine but the water doesn't get warm or hot. But other than my cold shower, I slept really well. The pillows are amazing and comfortable
coy
Great vibes
JOHN
The rooms were clean and nice. The bathroom didn’t have enough towels or a shower cap. There was no ice bucket available in the room at arrival.
Although these items weren’t available at check in, a call to housekeeper solved those issues. It’s a beautiful hotel but dated. I would stay here again for sure.
Although these items weren’t available at check in, a call to housekeeper solved those issues. It’s a beautiful hotel but dated. I would stay here again for sure.
Roxanne
Great property, rooms need a little updating
Francisco
I loved the koi fish
MUNIRA
Wonderful stay that we enjoyed very much
Aisha
The hotel needs major renovation. It is very old looking inside. Don’t think of taking a shower unless you want to spend a whole day with the water pressure being sooo weak. Also, you will manually have to shut your door when you leave your room don’t forget to do that. My friend’s room had a leak in the bathroom and it was because someone was showering above them. The second room they gave them also had a burnt light in the bathroom. Their room was very dusty and wasn’t as clean as ours. The fish in the pond was the only best part. I expected much better from the Hyatt.
Modesto
Na
Lubna
We stayed there for 1 day for our girls trip.
Everything was excellent cleaniness, staff and room
Everything was excellent cleaniness, staff and room
Jong Wook
Coffee machine was not working
Bad at noise control from outside
Carpet was stinky
Bad at noise control from outside
Carpet was stinky
Terri
Check in was easy along with friendly staff. They offer fish food to feed the fish in the lobby.
Saad
Location is excellent, main areas are wonderful but the rooms and bathrooms are dated, clean but dated and I mean very dated with half the switches and locks either broken or fixed but not functional anymore.
David
Beautiful hotel and good service
Sean
It appears the hotel may be going through a remodel. The lobby is great. I'm going to assume the rooms are the next to be remodeled. The room was dated and smelled old, so I really couldn't tell if it had been cleaned recently or not. Positive...the staff was great!
Caleigh
The room was dirty. The shower did not drain, so you were standing in a dirty tub of water while bathing. Carpet was disgusting. The bed didn’t even have a fitted sheet. Complained about all of these issues and they were never resolved during my stay
Edward
The valet manager took it upon himself to block traffic through the parking lot with his personal vehicle by placing it sideways in the road.
He then approached vehicles in an aggressive manner to make them back out of the area. The scenario immediately struck me as a human trafficking/kidnap attempt, so I readied my weapon and began looking for an escape route. He demanded that I roll down my window and I told him he needed to get away from my vehicle or he risked injury. After getting away from him, I reported his behavior at the front counter and was offered compensation and an apology. The rest of my stay was uneventful and satisfactory.
He then approached vehicles in an aggressive manner to make them back out of the area. The scenario immediately struck me as a human trafficking/kidnap attempt, so I readied my weapon and began looking for an escape route. He demanded that I roll down my window and I told him he needed to get away from my vehicle or he risked injury. After getting away from him, I reported his behavior at the front counter and was offered compensation and an apology. The rest of my stay was uneventful and satisfactory.
Elisa
Didn't eat at hotel
Roberta
Great stay parking was the reason I gave it only 4 stars. Long walk from parking to the lobby
Amma
Really clean and very nice staff
Peter
Clean and quiet room, with excellent facilities.
brandi
Love this place. I have stayed several times
April
❤️
Jacob
It was cool
Sharda
Breakfast was a bit overpriced but staff was excellent. Very professional and great customer service.
Davina
I loved the Koi fish. I stayed there just because you'll head coi fish. I love them and anytime the hotel has them and that's where I'll stay and the coffee and the coffee shop area where the pastries and snacks were was great!
Hisham
Excellent
Steve
Very nice
Oluwafemi
It’s was a great experience
Carla
clean room; front staff unaware of restaurant not answering room service call; no hot water hotel wide - not notified and staff stated were unaware of what maintenance was doing nor time line on repair; older facility needing updates; comfortable bed, AC effective
Lillie
Peaceful clean and yummy breakfast
Sungsu
도어 카드키가 숙박 첫날부터 작동하지 않음. 호텔에서 지속 수리해준다했으나, 작동하지 않아 호텔방 출입시 기술팀 직원이 마스터키로 열어줌. 결국 4일째 방을 변경해줌. 즉각적인 지원에 감사함
Robert
This property is not what you would expect from Hyatt. It is VERY dated and needs a total update. First, there was no hot water for 36 hours after we arrived. Mold in the bathroom the for would not close. All the furniture is chipped and scuffed. The lamps had broken switches and did not work. Wallpaper coming of the walls in the hallways.
They did give us a new room after complaining to the front desk. Expedia negotiated a comp for the first night of our 3 day stay.
They did give us a new room after complaining to the front desk. Expedia negotiated a comp for the first night of our 3 day stay.
Jim
The property is architecturally beautiful and very well kept. We had a peaceful stay and a quiet night’s rest.
Jorge
A/C could use maintenance
Edgar
Very nice
Edgar
Me gustó la estancia placentera
Mis hijos disfrutaron de darle comida a los pescados, el equipo del hotel muy atento tanto en el restaurante como en hotel en general, muchas gracias
Mis hijos disfrutaron de darle comida a los pescados, el equipo del hotel muy atento tanto en el restaurante como en hotel en general, muchas gracias
Kamiljan
Clean room
Lance
Beautiful hotel campus..
Rooms above average, but a bit outdated.
Friendly staff at each location - check-in, bar, market.
Rooms above average, but a bit outdated.
Friendly staff at each location - check-in, bar, market.
Isaac
Great place to stay
Teri
Restaurant was woefully understaffed and missing almost every wine on the list. Food was subpar also per the server food items not available. That being said property was well maintained and room was clean. Really large hotel which is probably hard to fill.
Kendal
I am pretty easy going. Checked in to my first room which was not yet cleaned. Second room they send
Brandi
Had a wonderful stay but breakfast buffet is pretty crappy only thing good was the bacon
Jennifer
Na
bora
Rooms are not clean, if you book it through expedia they will give you the worse floor and room.
Lynn
We loved our stay at Hyatt Regency Houston West. It’s a beautiful hotel. I feel bad because I didn’t get the name of the gentleman who checked us in, he was so kind and helpful. Also when we were passing by the cafe, the lady working was about to go on break but she was kind enough to let me in and allowed me to order a cafe mocha, which I really appreciated. Our room was so nice and clean. Bed was so comfortable and I slept so good. The same gentleman who checked us in also checked us out and I asked him about feeding the Kio fish and he handed me the food and I absolutely loved feeding them!!! We didn’t get to enjoy their pool but we are looking forward to that our next stay. I highly recommend staying here at this hotel, it’s not only beautiful but their staff is amazing and customer service is excellent! The hotel is also convenient in location, right off I-10, not far from City Centre and memorial city mall. Thank you.
Krishna
The facility is old and it is barely kept up. The carpets are worn out and dirty. The bedsheets had horrible stains. The bathroom is moldy and dirty. The parking is horrible.
Diana
This is the second time I have stayed at this hotel and it is kept VERY cold - bring a sweater and long pants in the summer. Dining menu is limited. Wait staff in restaurant and bar are excellent.
Patricia
Rooms a bit dated. But otherwise great
Connie
AC was not working properly in the room. When we got there at 11pm that night it seemed to be working at 68 degrees and it was very cold. Turned it up to 70 degrees it was not hot but the temp was ok, I slept without the covers most of the night. I did tell the front desk when we checked out at 8:15am and said they would get someone to work on it.
Location & surroundings
Hyatt Regency Houston West
13210 Katy Freeway, Houston, United States
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Hyatt Regency Houston West
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