Red Roof PLUS+ Houston - Energy Corridor

2/10

Poor

19 Apr 2026

Steven

First impression: there's no covered area to pull under to load/unload luggage, the \"front\" isn't even really marked to identify where it is. Parts of the controls for the elevator were broken and hanging/exposed. Hallways smelled like trash and urine. The door to my room was in poor shape, I was concerned about it even latching. My room was so humid that I left footprints and all the other surfaces were sticky with moisture. There were hairs of varying lengths throughout the bathroom. The curtain over the window was broken and there was a light from the parking lot focused on my window. I honestly couldn't tell if it was daylight or dark outside. Dogs barking, arguments and kids screaming in the hallways throughout the night made sleep impossible. I wonder how many rooms are paid by the hour there. Worst hotel experience of my life, I will not be back.

Self

4/10

Poor

02 Apr 2026

Hector

Lobby is filthy and badly needs repair. Room was OK, but there was a fire alarm chirping all night.

Self

6/10

Pleasant

29 Mar 2026

LaBreanna

The room was fairly clean. And the staff was not friendly nor were they welcoming. I've been in the hotel industry before as a housekeeping manager, and running the rest of the hotel. We also remained as the number one hotel in my town. It's all about effort. As for the shopping or stores being there aren't in walking distance if you are carless .

8/10

Excellent

23 Mar 2026

Peter

property looks a little tired. Not much near the hotel.

Family

2/10

Poor

12 Mar 2026

samuel

Place feels very unsecure. Needs alot of maintenance. From the time you are at the lobby till you make it to your room youll fine alot of areas that need to be fix, replace, renew etc..

Family_with_children

4/10

Poor

11 Mar 2026

Jo Elda

Room was rundown, shabby and smelled horrible. Sheets at bed coverings were paper thin.

Pet

2/10

Poor

06 Feb 2026

Anita

There was dog poop all over the hallways

Business_and_leisure Self

10/10

Exceptional

09 Jan 2026

Surender

Everything was good

Friends_and_family Family

8/10

Excellent

05 Jan 2026

felicia

cleanliness

Self

6/10

Pleasant

14 Dec 2025

Lindsay

New owners took over and I've been here for 4 months and paid everyday and I ask for an extension until 2pm and they told me to checkout and come back when I had the money. No compassion at all, it's freezing outside, so if your looking for friendly service don't come here,, and in 4 months I've never had bugs but now all of a sudden I'm seeing bugs obviously coming from the next room, told front desk nothing being done.

Partner

8/10

Excellent

05 Dec 2025

Robert

Very clean

Business_and_leisure Self

10/10

Exceptional

03 Dec 2025

Kedrick

Quiet clean spot woth friendly staff

Business_and_leisure

10/10

Exceptional

02 Dec 2025

Colin

Convient location

Business_and_leisure Partner

10/10

Exceptional

02 Dec 2025

Colin

Nice & Quiet. Right off 1-10. Easy comute to city

Business_and_leisure Partner

10/10

Exceptional

24 Nov 2025

Joseph

Great prices. Had coffee. Staff was friendly and accommodating. I’ve had to stay at a few days different motels lately and this one was the best for sure.

Self

2/10

Poor

24 Nov 2025

Shaniqua

Terrible rooms. The room was not fully cleaned. I understand you pay for what you get and I definitely paid the price. Infested with roaches. Was offered another room but the sheets were dirty like someone had a pet running on the bed after a mud bath. Had a week stay and me and my family left immediately the very next morning. We weren’t even there a full 24 hours. They refused to refund me due to company policies. These type of hotels should not request a $50 deposit and should be offering ppl money instead to stay. Never will I book here again.

Leisure Family_with_children

8/10

Excellent

21 Nov 2025

Robert

Nice and clean with good WiFi

8/10

Excellent

17 Nov 2025

Tevin

Everyone is nice

Leisure

2/10

Poor

12 Nov 2025

Bianca

All rooms

8/10

Excellent

11 Nov 2025

Robert

Clean

4/10

Poor

10 Nov 2025

Nathan

When we were in the room the beds didn't have actual blankets, just sheets. I tried asking for blankets but di not get it. The elevator wasn't working. Wasn't please honestly. The Tv didn't work and the land line wasn't working either. Would not book again. Also when I checked in they said they didn't have a room even though I made a reservation weeks ago.

Leisure Partner

6/10

Pleasant

21 Sep 2025

Joseph

Have no expectations.

The room was ok, near the highway so lots of noise from the freeway. The room had a musty smell. The screws for the toilet were very loose and reported. It felt like the seat could slip off with you on it. The faucet was very loose as well and would shift when you turned the water on and off. Both items were reported. We only stayed one night so I hope they are fixed before the next guest.

2/10

Poor

05 Sep 2025

Luis

Could not book a room that night and would not fix my reservation. Still had to pay out of pocket for a room I did not stay in.

10/10

Exceptional

26 Aug 2025

Fabio

.

2/10

Poor

26 Aug 2025

Amber

Cockroaches galore!!

Rooms were overrun with cockroaches. Some of the cockroaches were huge and as big as an eraser. Unless they do a total revamp, I would stay elsewhere

Business Family

8/10

Excellent

22 Aug 2025

Stephanie

Most of the staff was friendly...they do lie had 2 roos one room was smoked in one wasnt yet got deposit back for beither one of them.

Leisure Family

2/10

Poor

11 Aug 2025

Grace

The worst hotel there is.

I do not accept the reservation I had made through the application, I do not charge double , I have to call Hotels to report the payment and they had not accepted the online reservation, I do not take the discount, I charge more money, a robbery, I will never return and I do not recommend that they go, this one, it smells of mold, very dirty, a lot of noise, horrible

Self

4/10

Poor

03 Aug 2025

Marcelino

Pillows dirty and Elevator no working

Leisure Self

8/10

Excellent

27 Jul 2025

Michael

the property was in good condition they had issues with elevator and ice machine on my visit

Leisure

10/10

Exceptional

25 Jul 2025

Fabio

.

Business Self

6/10

Pleasant

21 Jul 2025

Jimmy

Booked the \"Superior room \" that should of had premium bedding , when checking in was told by front staff that this hotel doesn't offer a different bedding or mattress like the other red roofs, all the same old bed

Friends_and_family Family

2/10

Poor

20 Jul 2025

Alma

Roach motel

First of all, had a deposit I was unaware. The elevator was broken, and I was on the second floor with someone on a cane.
Moved a chair roaches came out , roaches were in the bathroom and in drawers. This place need to de fumigated. I was told I would get my deposit once I checked out. Have not received that yet. I checked out at 8am it is now 3pm. Took my friend in a birthday weekend, she had never stayed in a hotel .worst hotel ever I wil not stay here again or send anyone.

Friends_and_family Friends

2/10

Poor

11 Jul 2025

Francisco

Worst experience ever. Didn’t sleep all night due to the prank calls. Someone kept calling and acting like phone repairman to leave the phone off the hook. They were wanting to listen to anything going on in the room. I asked the people at the front desk and they said I wasn’t the first one they w done that to. I’ve already made a complaint and nothing.

Partner

4/10

Poor

09 Jul 2025

Tramane

The room did not have a phone to contact front desk. There was some type of bug that was flying around and the bed was not super comfortable.

Partner

2/10

Poor

07 Jul 2025

Joseph

Refrigerator was removed from the room and we were not made aware. There was just an empty space in the dresser by the microwave. There was no telephone in the room for safety. The toilet continue to get clogged and maintenance brought us a horrible plunger smoke alarm kept chirping elevator out of order we were told by the front desk that the Wi-Fi only works on one side of the building. It was spotty light above. The sink was an exposed lightbulb shower floor was severely rusted, one sheet and one duvet cover, no blankets only three pillows doors in room were warped and hard to shut all TV in room and only worked half the time only one stand for a king size bed broken down car in parking lot. The front desk staff was very rude and never at the desk. The front desk person was cleaning rooms while she should’ve been working the front desk. Overall, our review of this property is very poor. The property should be inspected by the owner and/or corporate should take a picture of the finger We will never stay at a red roof Inn again.

Leisure Family

2/10

Poor

05 Jul 2025

Julia

TLDR: Click the back button as fast as you can & book a different place.

I was only here for 40 minutes, about 3 of which were in the room.

At arrival, 2 groups were in front of us. Both were complaining to an obviously overworked employee.

While waiting over 30 minutes to check in, we were \"entertained\" by the rhythm of an elevator door opening & shutting every few seconds. That was located near a door to the lobby that was not functioning per the note taped to it. Red flags 1 & 2.

A 3rd group came in and told me they checked into a room that did not have any toilet paper at all. Wonderful. Red flag 3.

When it was finally our turn, I asked how long the elevator door had been malfunctioning. \"About a year,\" she said. To which my intuition replied, \"RUN!\" Red flag 4.

We were given a room on the 3rd floor with no elevator & lots of bags. We brought the 1st group up & hubby went back down to the car. I looked around & found 5 dead German cockroaches & 1 dead American cockroach (yes, I know the difference) plus 2 cockroach eggs. Red flag 5 & final straw.

I called hubby who went to the front desk. I came down with the bags. Employee called offsite manager who verbally agreed to get us a refund through Travelocity. We checked out immediately & I called Travelocity who said they would take care of it.

The motel refuses to answer Travelocity's calls or submit the refund that they promised us. RUN! DO NOT WALK! This place is a dirty cesspool of liars & should be shut down.

Leisure Partner

2/10

Poor

01 Jul 2025

Ashaki

Awful

I couldn’t stay, I asked for a refund because the property was awful. Smells of urine and roaches in the room. Horrible, horrible, horrible.

Friends_and_family Family

4/10

Poor

30 Jun 2025

Kyle

Room n

4/10

Poor

24 Jun 2025

**_***

Air condition is not working and making lot of noise

Business_and_leisure Friends

2/10

Poor

22 Jun 2025

Kathy

Roaches and smelled like stale cigarettes. Bed is lumpy and a piece of broken splintered board on mattress box that was hazard.
Its cheap and front desk was very kind. The property was clean and quiet.

Self

4/10

Poor

17 Jun 2025

Charles

Asked for extra pillow, told thats all we have. Asked for a blanket. Told no blankets. Elevator not working. No water to put on room tab. MUST use vending machine. Nit very happy at all.

10/10

Exceptional

04 Jun 2025

John

Great.

2/10

Poor

30 May 2025

Tanisha

Rooms are old and furniture dirty and wore out and has musty mold smell

Friends_and_family Family

2/10

Poor

02 May 2025

j

Muy sucio

2/10

Poor

02 May 2025

Bre

They charge an extra $50 hold for no reason at all. That hotel is not even up to par to ask guests to do that… They had no hot water, room smelled like mold, bathroom nasty, bed felt weird and clammy, door looked it it was kicked in, some outlets in the room didn’t work, loud guests outside your doo

Leisure Family_with_children

2/10

Poor

26 Apr 2025

James

The whole facility had no hot water Friday and Saturday, as mentioned by staff at check in. But travel 8 hrs and prepaid via Expedia - too late to go room hunting. Then found the elevator (one) was out both days. Strange mix of odd people sitting in stairwells and hallways.I was not directly accosted, but felt very uncomfortable.

Business Self

2/10

Poor

26 Apr 2025

Richie

TERRIBLE NOTHING GOOD ABOUT IT

Business Family

2/10

Poor

21 Apr 2025

Brandon

Loud, unclean, nats in room.

Business Self

6/10

Pleasant

21 Apr 2025

Verified traveler

injured

I stayed once before it was fine. This particular stay I was given a room with pet hair on the bed, they switched my room no problem. The next room the room was mostly fine, just not vaccumed well or things wiped down good. The main entry door also had a lock that did not work, I was leary as a woman there with kids..but I tested it from the outside it was still ok. There was a bit of human hair but worse, is there were beer/wine tops on the floor and glass that pierced my foot and I was bleeding everywhere. I couldn't call the front desk because the phone was not working in the room. I had to call from my cell phone because my foot injury hurt so bad, and the eleveators did not work and I was on the 3rd floor. I called to see if they could help me they just said Oh im so sorry, I asked for atleast a first aid kit the lady said they had one but It was empty. And to show my complaints in the morning. I just went to sleep in pain cleaned up the blood and even found more glass after that. I was not in the mood to even bother at that point, I could barely sleep but when I finally did it was ok. Not trying to get anyone in trouble. I kindly addressed the issues during checkout and just left, not a good night for me. But I can say the staff was atleast kind. I do have photos if necessary I can email them too big to upload. Thanks

6/10

Pleasant

21 Apr 2025

Tokunbo

The rooms were clean and met my needs. The issue I had with this hotel was that the toilet in the lobby was out of Commission and the Elevator was out of Commission and it was obvious that based on the signs they had on both, these things had been down for a long time. I was actually there when a guest came in looking at using the toilet in a desperate rush and they had to run out to go find another place. I had a guest with a Walker and they had to climb the stairs because the elevator was out. Apart from the cleanliness of my room, I don't have good things to say about the hotel. The owner needs to spend money to maintain it

Leisure Self

4/10

Poor

19 Apr 2025

Asm Musa

Very rude stuff
No internet for 2 days

Business Self

6/10

Pleasant

11 Apr 2025

Aaron

The elevator did not work . And I had to climb . Which is humiliating and so much traffic. I am hurting..

Self

2/10

Poor

06 Apr 2025

Jesse

The staff was nice. You can tell the owners don’t care about the property or the guests. This place needs MAJOR renovations and should be shut down until they are done.

Business_and_leisure Self

10/10

Exceptional

31 Mar 2025

Ignacio

Xxx

4/10

Poor

30 Mar 2025

Doreen

Broken elevator

Elevator was broken and that was not disclosed prior to booking. We had to carry our bag up two flights of stairs with dog poop on them.

Friends_and_family Family

4/10

Poor

27 Mar 2025

Jean

Upon checking in I was told there was no hot water or cable. There were cigerette burns in the sheets and rust stains in the tub. The bed was itchy and I had bug bites the next day. Would not stay here again.

Leisure Family_with_children

4/10

Poor

17 Mar 2025

roteavia

It used to be really nice. Now it stinks, halls are dirty, water is always cold, guest are loud all hours of the night and day. I can go on about whats wrong and how theyve let this place go. I will say the stay is nice.

Business Self

2/10

Poor

15 Mar 2025

Betty

elevator wasn’t working, bathroom’ room didn’t work , it smelled like animal urinal and the receptionist didn’t help us well at medtnight. This event was so frustrating.

10/10

Exceptional

14 Mar 2025

Jonathan

Nice to stop n get some good rest

Business Partner

10/10

Exceptional

28 Feb 2025

Cemal

I was very pleased with everything.

4/10

Poor

25 Feb 2025

Naomi

The hotel is dirty, the staff is not friendly, the beds are very uncomfortable. When my partner brought his concerns to the staff and manager we were treated like we were just complaining. We checked out a day earlier than planned, and still have not received any money back for the nights we booked on advance. Complimentary coffee, is less then normal. Nothing plus about this hotel.

Leisure Partner

4/10

Poor

16 Feb 2025

Verified traveler

Unclean and uncomfortable

Within the first hour of being there I could spot some unexpected visitors and would see them regularly. The pillows at the bed were also very uncomfortable.

Self

4/10

Poor

06 Jan 2025

Andreas

After staying here for just one night, I can easily say this is a 2 star hotel.
Unfortunately from the moment my family and I arrived it was inconvenience after inconvenience.

Elevator wasn't working, one of our beds had no sheets, no shampoo in the bathroom, and the wifi didn't even work. Anything related to bedding (extra pillows, sheets, etc) weren't available until morning which defeats the purpose of being a hotel.
At least our truck was still there when we checked out.

For $70 a night, I feel like we payed way too much for bare bones accomodations.
If you just need somewhere to stay the night and that's it, Red Roof might be an option for you. Otherwise would avoid.

Leisure Family_with_children

4/10

Poor

31 Dec 2024

Diamond

The motel looked like a creepy motel from a movie. I didn’t feel safe at all, but they did have security circulating around, so I guess that made me feel a little better. But I slept with all my luggage and baggage pushed against the door. The rooms that are on the pictures. Don’t look like the pictures at all the bathtub was filthy. It was dirty out five stars I will write these two stars, the hotel staff was nice and friendly. Book here as a last resort in my opinion. also, the hotel rate was way more than it needed to be due to the properties, appeal and cleanliness. Those rooms shouldn’t go more than $30 a day. The rooms are overpriced for what you get. In the location is only by waffle House nothing conveniently was around there.

Business Self

2/10

Poor

25 Dec 2024

Martha

People standing outside from the rooms and walking around the property and I feel unsafe never staying in that Hotel, I don’t recommend for a decent people

2/10

Poor

25 Dec 2024

Martha

People standing out from the doors and weird man’s walking around property like sales something, I don’t recommended for a decent people

Leisure

10/10

Exceptional

17 Dec 2024

Kenneth

Convenience

Family

10/10

Exceptional

08 Nov 2024

Dimitri

Great

8/10

Excellent

05 Nov 2024

Marisol

Its all good but i saw roaches in the restroom and curtains have some hole.. nice a place we feeling safe.

10/10

Exceptional

31 Oct 2024

RENE

Good

Business

8/10

Excellent

29 Oct 2024

Cesar

convenient location for the price

Leisure Self

4/10

Poor

12 Oct 2024

Verified traveler

Chigger bites

Self

6/10

Pleasant

01 Oct 2024

Olanrewaju

WiFi didn’t work, change of towels not flexible but affordable in terms of price

Leisure Family

2/10

Poor

29 Sep 2024

roteavia

1. There was no hot water. 2. No wifi. 3. The halls smelled like spoiled Chinese food and dirty dogs. 4. The room looked like a dorm room when you first move in.

This place used to be really nice but they just let it go.

Business Partner

8/10

Excellent

06 Sep 2024

Cesar

nice hotel for a quick stay in West houston

Leisure Self

2/10

Poor

30 Aug 2024

Loany

Sketchy hotel, elevator looked beat up, weird people hanging outside the hotel felt like I was in the projects for a second, we were put in the third floor and the second the elevator doors open the stench of cigarettes hit your nose. Now for the room it just smelled moist/humid goes away after a while but if you leave and come back in the smell is definitely still there. Covers were dirty on the bed and even had cigarette burns on them. Avoid this place like the plague!

Leisure Family

10/10

Exceptional

27 Aug 2024

Allen

The area felt safe and the staff were very friendly

Business Family_with_children

6/10

Pleasant

24 Aug 2024

Cody

Dislike everything, horrible experience

10/10

Exceptional

24 Aug 2024

Cody

Poor customer service

Leisure Partner

8/10

Excellent

15 Aug 2024

Destin

Awesome & Very Professional!

The General Manager should be managing a large scale Marriott or a Hilton Hotel.

Brandy is extremely professional and know how to handle guest.

Inspite of the norm of balancing a hotel, she don’t wear it on her face or take it out on the guest.

I applaud this lady to the utmost.
Front desk staff was nice as well.

Friends_and_family Family

6/10

Pleasant

11 Aug 2024

Christian

Chair unsafe

Leisure Family

4/10

Poor

11 Aug 2024

Eric

It’s just not great. No lock on the doors other than the mechanical locks for the key card, I imagine that’s because of the clientele staying there. Cosmetically the rooms look good, but the new coat of paint they put on the property does not cover the absolutely filthy bathrooms. Speaking of bathrooms, there is no hot water. Which is just not fun. I understand it’s cheap, but good God guys, When did staying in hotels get this bad? When did this become the standard?

Business Self

10/10

Exceptional

07 Aug 2024

Jonathan

It was fine

2/10

Poor

02 Aug 2024

Thaddeus

Room was very dirty and filled with foul odour.

Business_and_leisure Self

10/10

Exceptional

02 Aug 2024

Courtney

Brandy rocked

Self

2/10

Poor

31 Jul 2024

Thaddeus

Awfully dirty. Room gets cleaned once in a week and sheets don’t get replaced in days. The routine cleaning service personnel only shows up to pick trash and throw in a tiny bar of soap. The walkways are dingy and stinky and the property in general desperately needs an overhaul.

Self

8/10

Excellent

31 Jul 2024

Delvin

Quick and friendly

Leisure Family_with_children

8/10

Excellent

28 Jul 2024

Crystal

The outside of the hotel is horrible, but the inside of the hotel the rooms and staff is nice.

Leisure Partner

4/10

Poor

27 Jul 2024

Rajesh

based on your statements:

I recently stayed at this hotel for six nights and had a mixed experience. The noise levels were quite high throughout my stay, making it difficult to get a good night’s sleep. Additionally, not all rooms are equipped with a fridge and microwave, which was inconvenient. On a positive note, the front desk services were better than average, providing helpful and friendly assistance. However, the corridors had an unpleasant smell, which was off-putting. If you’re looking for a budget-friendly option in this area, this hotel might be the best choice despite its drawbacks.

Business Self

2/10

Poor

26 Jul 2024

Emmanuel

Terrible

The room had so many roaches , no cleaning, not worth a stay. Hotel also refused refund. Done getting hotel through Hotels.com

Business

2/10

Poor

22 Jul 2024

Irma

They are a ripoff do not stay here!!

Leisure Family

10/10

Exceptional

21 Jul 2024

Walter

Very spacious room. Very nice desk clerk Dana and good value.

Business_and_leisure Family

6/10

Pleasant

19 Jul 2024

Crystal

The rooms itself were pretty nice and cozy. The staff was friendly.

Leisure Partner

4/10

Poor

19 Jul 2024

Angel

Needs A Renovation

The place looked rundown. Did not feel safe. I cut my stay short.

Self

2/10

Poor

17 Jul 2024

Verified traveler

Unethical advertising

hotel falsely advertised available rooms at a time when 2 million people were without power in the greater houston area due to hurricane impacts.

overall hotel room availability in the greater houston area was near zero, so we jumped on the room when we saw it was available. prepaid.

showed up to hotel and they informed us they overbooked. no availability.

Partner

8/10

Excellent

14 Jul 2024

Verified traveler

No phone in room to call front desk. Towel rack in bathroom sagging out of wall. No ready access to “DO NO DISTURB” placards to hang on room door. Quiet and spacious room. Ok in a pinch.

Partner

6/10

Pleasant

13 Jul 2024

Kelly

It had good A/C and a big tv.

2/10

Poor

12 Jul 2024

Ricardo

Ac wasnt working and they couldnt fix it till the morning at that no one came to fix it still. I checked out sweating. It felt better outside than it did inside.

2/10

Poor

11 Jul 2024

Clyde

Hotel was over booked by 80 according to staff that thought it was funny. That people were left stranded in the middle of the night without anywhere to go. Was not able to stay and was turned away. So this was a nightmare that i will never forget.

Leisure Family

8/10

Excellent

08 Jul 2024

Lydell

The room was average (I believe it was advertised as a superior room). The location was near all the entertainment (movies, shopping, eating).
What stood out the most was the service. My check in was easy. The person who checked me was personable and suggested places to.
But the standout was the Mgr (owner?) My trip was ending on the day hurricane Beryl would hit Houston.
After bringing some of my travel concerns to the Mgr she offered to extend my stay, at no extra cost.
She was very concerned, and empathetic.
I really appreciated that.
The Inn overall rates a 2 in my book but the staff makes it a 5
That gesture was a great humani

Partner