Name: OYO Hotel Houston Katy Freeway
Address: 14833 Katy Fwy, Houston, 77094, US

2/10

Poor

30 Jun 2026

Ismaila

Don’t go there too many crack head

Self

10/10

Exceptional

29 Jun 2026

Dung

Decent hotel for the price

Self

2/10

Poor

17 Jun 2026

Ataisia

I pre paid for a hotel room through
Expedia.com using PayPal. When I arrived at the hotel (Oyo hotel Katy Tx) they informed me that they had no available rooms. When asked if I could have something to show that I had arrived at the hotel I was told no but to take a photo of the sign on the hotel office door that was signed by the manager stating that the hotel had no vacancy which I did. I called Expedia right away to inform them that the hotel Oyo had turned me away due to no vacancy and that I would like a refund. An Expedia
representative told me over the phone not to worry as I would receive a full refund after he contacted the hotel staff. He placed me on hold while he attempted to contact the hotel.
I was in this call for 39 minutes only to be told that the Expedia rep was unable to reach the hotel but would try again the next day. He told me not to worry, this happens all of the time and that I would get my money back as soon as Expedia reaches the hotel. I continued to receive emails from Expedia saying not to worry they were working with the hotel to get my refund to me. In the meantime I provided them with my arrival time to the hotel and the photos I took stating there was no vacancy at the hotel.
They basically resold my room to someone else. In the emails from Expedia they kept referring to my situation as a \"request to adjust my reservation without penalty\". Each email came from a different representative so l would explain to them that adjusting my reservation

Partner

2/10

Poor

25 May 2026

Noel

This hotel is DISGUSTING. Roaches as soon as you open the door and the most unbearable scent of urine everywhere. I can’t believe this is even open for people to live in. This place needs to be condemned.

Partner

2/10

Poor

11 May 2026

Cyndy

First room the toilet wouldn't flush and there was no water in the tank, ROACHES and stains in tub. room was filthy and the clerk was extremely rude. Had to wait 45 min to ck in bc there was no one there. 2 employees arrived and couldn't start because doors were locked and no one was there.
2 room no TV, extremely noisy people kept me awake all night including one man that knocked then sounded on my door only to realize he had the wrong room. No phone to call the rude clerk to tell.

2/10

Poor

07 May 2026

kali

Don't go here, the room looks nothing like the pictures and they have roaches and some sketchy people hanging out. The air conditioner looks unsafe to touch. Exposed wires. 1 pillow for 2 people in a king size bed. Towels were dirty. I felt sick and I can't sleep with roaches crawling all around, it was so bad I checked out and was told they would give me $5 for the inconvenience, what a joke, this is false advertising, I wish I could show the pictures I took.

Partner

2/10

Poor

25 Apr 2026

Paul

Horrible nothing like the pictures bed had bed bugs

Self

2/10

Poor

18 Apr 2026

Joshua

This was the worst place I have ever been. There were roaches everywhere, and tons of noise throughout the night.

Pick anywhere else. My door was already open and smelled like cigarettes when I got there for the first time after getting my key.

2/10

Poor

18 Apr 2026

Carlos

The room was dirty and the white sheets were NOT white nor clean. It’s disgusting to think I almost slept there. I’m glad I canceled and looked elsewhere. This complex is also in a really bad area. If you’re cool w it, by all means. But this place will make uoi question your stay, your walk to your car, your belongings in the car or room. No thanks. I’m sorry it might be for some but not for me. But front desk guy was nice and willing to do my refund without any questions once I showed him pics of dirty room.

Self

2/10

Poor

07 Apr 2026

Jennifer

A FAMILY OF ROACHES, NO MICROWAVE, FRIDGE DOESNT WORK, OUTLETS WILL OVERHEAT YOUR PHONE BECAUSE THEYRE NOT WIRED RIGHT, STAFF DOESNT ANSWER PHONE

Self

2/10

Poor

16 Mar 2026

Omar

Ac was old and ugly

4/10

Poor

14 Mar 2026

James

This place should be shut down it had nothing in the room not even a remote it looked like it was about to fall down had roaches and a pretty bad all around atmosphere bad surrounding area

Self

2/10

Poor

09 Mar 2026

Joel

Just horrible.

Family_with_children

2/10

Poor

09 Mar 2026

Maria Leilani

We didn’t even stay the night in there.
Made check in, got into the room and got out of there in the very minute. DISGUSTINGLY DIRTY!!!!
Left the key in the front desk and got out. I am so disappointed that hotels.com don’t care to check up the hotels you offer. I have pictures as proof.

2/10

Poor

04 Mar 2026

gabriel

terrible place, full of roaches, front door wouldnt lick, room smelled like marijuana and urine. had to be changed to three different rooms and still the same. that hotel never gets cleaned

Partner

2/10

Poor

09 Feb 2026

Marlon

what staff, there’s no staff just county sheriff’s monitoring check in desk. do not feel safe here. Guests are loud outside with what seems like arguing, playing music really loud. More importantly my door to room has gaps whereas you can see inside/outside of the room i’m in. I have requested another room but told there are no vacancies. The website description is deceiving from the actual hotel.This is fraudulent advertising. This hotel looks like a hotel that accommodates the criminal elements. The hotel does not even have a phone. You have to walk to the front desk. What type of business doesn’t have a phone number to contact them. I am requesting a refund so I can go find a safe place to stay. I am putting in claim with paypal also. Please advise asap please.

Self

2/10

Poor

21 Jan 2026

Roy

NO Towel in the bathroom, no cable tv, no light in the bathroom mirror area, room was dirty

Friends_and_family Family

2/10

Poor

15 Jan 2026

Russell

The property is completely unsafe. I am a middle aged man who has worked and lived in many rough areas and this place made me feel unsafe.

When I arrived, you have to check in via a security window which appears to be security glass. Once checked in, I drove around to the parking area closest to the room. There were parked cars with music playing and other people coming up to them for what seemed like transactions. Were people hanging out on the balcony’s drinking and shouting. In all very unsafe vibe. Highly discourage this place.

Business Self

2/10

Poor

07 Jan 2026

Amin

The room's overall quality and cleanliness were a serious concern. The place is infested with bugs, the bathtub is extremely dirty and filthy. The main door didn't have a bolt lock.

2/10

Poor

28 Dec 2025

Alaan

I left was run down

Leisure Family

10/10

Exceptional

30 Nov 2025

Stanley

Neat arrangement everywhere inside the hotel. The room felt bright and peaceful. Staff provided timely service. A perfectly comfortable stay.

Business_and_leisure Self

10/10

Exceptional

30 Nov 2025

Lachlan

Room was clean, and the staff were very cooperative.

Business_and_leisure Self

10/10

Exceptional

30 Nov 2025

Kylan

The hotel had a warm ambience that made settling in very easy. The room was clean with soft lighting. Staff were polite whenever approached. It turned out to be a very comfortable stay.

Business_and_leisure Self

10/10

Exceptional

24 Nov 2025

Ellison

Such a refreshing environment with calm surroundings. Rooms were tidy, and everything functioned perfectly. The staff handled everything with professionalism and patience. Definitely worth recommending.

Business_and_leisure Self

10/10

Exceptional

24 Nov 2025

Adan

Incredibly well-managed property. Felt safe, comfortable, and cared for throughout the stay.

Business_and_leisure Self

4/10

Poor

20 Nov 2025

Juancarlos

Old, Dirty and dangerous

Business

10/10

Exceptional

18 Nov 2025

Reyna

Loved the pool area and the relaxing atmosphere of the hotel.

Business Self

10/10

Exceptional

15 Nov 2025

Kyson

My stay was comfortable as the location was convenient and safe. The room lighting was relaxing and well placed. The bed gave good comfort. The staff was polite and welcoming.

Business_and_leisure Self

10/10

Exceptional

15 Nov 2025

Emphlis

The one-day solo stay felt perfect with the easy location. The lights in the room created a peaceful vibe. The bed was very comfortable. The staff handled everything efficiently.

Business_and_leisure Self

2/10

Poor

13 Nov 2025

Anujkumar

Somebody left the door open. Not sure if enter for cleaning but left soda can inside. It does not feel safe.

10/10

Exceptional

11 Nov 2025

Zane

The quiet environment made it easy to recharge, and the location was ideal for both work and leisure.

Business_and_leisure Self

2/10

Poor

08 Nov 2025

Mark

First room they put me in smelled like urine and was infested with roaches, and a bunch of traffic all night I feared for my safety. I went back to the office and they gave me another room and the second room wasn't any better! The AC wasn't working, roach infested, microwave was out, security lock broken, sheets had blood stains, one towel to use and had blood stains as well. Bathtub and vanity stopped up! I had to leave and slept in my car at a Walmart because I didn't have anymore money! worse experience ever!

Leisure Self

10/10

Exceptional

08 Nov 2025

Bobby

I appreciated how clean and well-maintained everything was.

Business Self

10/10

Exceptional

04 Nov 2025

Leonard

Impressed with the eco-friendly initiatives like refillable water stations and smart lighting. The commitment to sustainability made my visit memorable.

Business_and_leisure Self

10/10

Exceptional

01 Nov 2025

Violeta

A short but thoroughly pleasant stay. The lobby was inviting, the staff attentive, and in-room amenities were thoughtfully arranged.

Business_and_leisure Self

10/10

Exceptional

28 Oct 2025

Will

The location is excellent for both leisure and business. The room was spotless, and the attentive staff ensured our stay with my partner was smooth and enjoyable throughout.

Business_and_leisure Partner

10/10

Exceptional

25 Oct 2025

Viviana

Our family loved the peaceful surroundings and attentive service throughout our stay.

Leisure Family_with_children

2/10

Poor

22 Oct 2025

Leo

I’m going to be as honest and accurate as observed. I checked in at 7:30pm. The check in counter was cordoned off by glass partition and the attendant was less than presentable on check in. He shoved a tray out for me to put my credit card, money, etc. There was a second person on duty. Raw, no mannerisms, dodgy behavior, crude, and filthy. Always with a bullying, threatening tone. Both were unfit for hotel service employees.
Well after that initial shock, he trayed me the room key. I drove around the bend in the parking lot, which had football stadium lights (for a reason). The lot was full of sketchy characters, most of which resembled drug dealers, prostitutes, and rift rafts outcast from normal people. There was a caddy with all for tires missing sitting on its rotors. Next to my parking spot. I made it to my room on the second floor, open the door and the first thing that hits you is the smell. A mixture of dog urine, meth pipes, body odor, and sewage. I tried the light switches but all the lights were not working. So I hit the light on my cell phone and focus on the walls because they were moving. That movement was German cockroaches. Literally thousands of roaches running throughout the room. In the bed, floor, walls, bathroom, floor tiles. I put my foot on the bed and pushed. More roaches ran out from the mattress which was also saturated with dog urine. I immediately took my things and headed back to the attendant. No refunds! I took off.

Business Self

10/10

Exceptional

20 Oct 2025

Victor

The team was so warm and accommodating. Really made my trip memorable.

Business_and_leisure Family

2/10

Poor

19 Oct 2025

Mohammad

This property found to be unsafe as the reception area was locked and look like a prison rather than hotel. I met someone outside who told me the crime is common in the evening within surrounding of the hotel.

Self

10/10

Exceptional

19 Oct 2025

Dario

Great property with an elegant design and clean surroundings. The breakfast was full of variety. Service exceeded all expectations.

Business Self

10/10

Exceptional

14 Oct 2025

Avery

Very relaxing stay. Everything from check-in to checkout was smooth.

Business_and_leisure Family

2/10

Poor

13 Oct 2025

Terry

Everything was terrible. I wouldn't this place to anyone, not even a dog. Roaches, bed bugs was everywhere. The filth was ridiculous. The room wouldn't lock.

Self

10/10

Exceptional

12 Oct 2025

Mia

The hotel exceeded my expectations in every way — cleanliness, comfort, and customer service.

10/10

Exceptional

04 Oct 2025

Imani

My experience was excellent in every way. The environment was calm, the room was neat, and the staff was very helpful. Everything was perfectly managed for a pleasant stay.

Business Self

10/10

Exceptional

30 Sep 2025

Mia

My stay at the hotel was excellent. The staff was very polite and helpful, the rooms were clean and comfortable, and the food was delicious. Overall, it was a wonderful experience and I would definitely love to stay here again

10/10

Exceptional

26 Sep 2025

Ethan

I enjoyed my stay at this property. Everything was organized properly, from check-in to check-out. The hotel is clean, the service is quick, and the staff is always ready to help.

Business Self

2/10

Poor

13 Sep 2025

Valerie

Room wasn’t ready for us when it was check-in time

2/10

Poor

09 Sep 2025

Michael

This property is complete false advertising nothing is as it looks on this site. Not the property or the rooms. Its in katy but its ghetto. An im black calling it ghetto. The property/hotel is trash. I didnt go all the way in the room it so disgusting. Bed was filthy with white sheets. No pillows on bed. People there looking like they wanna rob you immediately. I didnt not stay got that key and gave it right back. I really want a refund but the world so damn greedy it aint happening. That play shouldn't be on nobody's website. Dont go there unless you plan on smoking Crack.

Leisure Partner

2/10

Poor

06 Sep 2025

Uchenna

Drty, unprofessional, unsafe . I had no pillows, ac wasnt functional, unsafe environment, amd the staff refused to change my room. I would not recommend this hotel to nobody. I. Surprised thos property is still open.

Business Self

10/10

Exceptional

24 Aug 2025

Evelin

Safe

2/10

Poor

21 Aug 2025

Jesus

I would stay as far away from this place as possible. Asked for a non smoking room and it reeked of weed. Had a roach infestation, seemen stains on the sheets, and the smoke detector had been removed. Only lasted 10 min in the room and they still refused to give a refund.

Leisure Family

10/10

Exceptional

17 Aug 2025

Evelin

So clean

2/10

Poor

11 Aug 2025

James

The place was a disaster I ended up leaving …

2/10

Poor

08 Aug 2025

BERESFORD

Room smelt like a wet rug with no wet rug in it. Very musky. I guess the grounds people are the vagrants and dr**g abusers that swarm the place. Donot book unless you are jus going to smoke in there!!

2/10

Poor

08 Jul 2025

Verified traveler

Bugs, dirty, no daily maid services, customer supp

Horrible
There are cockroaches everywhere and there is absolutely no daily house keeping whatsoever. They will knock on your door early every morning that you're scheduled to check out to make sure you're actually leaving or paying to extend your stay. The cops are called to the hotel multiple times per week without fail. My dogs started to get sick one night within the first week, they were vomiting and could not even keep water down the entire night. Also, i can't speak for everybody but the representatives working for customer service are nothing but completely rude and will lie through their teeth and completely deny that they even have a refer and earn rewards program for guests/family/friends you name it, who are signing up and booking through the app for the first time and onwards. They clogging cars less they'd not here to help and they will treat you like gsrbage.

Friends_and_family Family

2/10

Poor

06 Jul 2025

Ezequiel

People outside drinking. Rooms restrooms had big hole near toilet. Roaches

Business

2/10

Poor

25 May 2025

Amos

i've never seen a more disgusting place presenting itself as a hotel in my life. i walked into the room and walked back out in less than a minute after seeing evidence of roach infestation everywhere (including live roaches), a broken minifridge that had leaked water all over the floor, a broken bathroom mirror, a visibly kicked in bathroom door, and a completely shattered bathtub/shower fixture. my mistake for not looking at the reviews that echo this, i would be deeply ashamed to take anybody's money for a room like this. -100/5 stars

Business_and_leisure Family

2/10

Poor

23 May 2025

Jose

Didn’t have vacancy.

Business

2/10

Poor

14 May 2025

john

Words cannot describe the filth

Leisure Self

2/10

Poor

06 May 2025

Jorge

It smelled in the room and literally was in the most ghetto area ever ran by indians

Business Friends

2/10

Poor

03 May 2025

Mike

Roaches bugs, air conditioner didn't work, commode didn't work. Someone stole my phone Javier in office support sucks. Got bit by a dog. Horrible experience

Leisure Self

2/10

Poor

29 Apr 2025

Mohammad husain

They oversold the rooms and i had to leave

Business Self

2/10

Poor

19 Apr 2025

Patricia

Dirty drug infested with roaches. I had to buy cleaning supplies cost me $100. Power went out with no warning. We was told we get a refund
At checkout Javier said we would receive $100 for two days for inconvenience us. I put left over cleaning supplies outside cleaning lady took them. But she didn't give us service the 6 days we were there. I didn't receive my refund

Partner

2/10

Poor

19 Apr 2025

Jaafar

This place Is terrible Doors open Very Sketchy

2/10

Poor

12 Apr 2025

Blessing

Horrible location

I booked a non-smoking room for my family and when we arrived to the location there were alcoholics destroying bottles in front of the lobby. After check out, and on the way to the room, everyone else was smoking cigarettes and weed. When we did get into the room, we were hit by pungent weed smell mind you I am deathly allergic to weed. We didn’t get the king size bed that we asked for, there were holes in the wall and the bed was filled with hair. We had to leave because I had an allergic reaction to the room in the weed that was still in the room. I booked the hotel for four days and only stayed for 20 minutes, but I couldn’t ask for a refund because I already checked in but in all honesty I deserve a refund.

Friends_and_family Family

2/10

Poor

09 Apr 2025

Joseph

Rooms are horrible do not stay

Friends_and_family Friends

2/10

Poor

08 Apr 2025

ANKIT

Regret

2/10

Poor

06 Apr 2025

Katrina

Roach infestation

Leisure Partner

2/10

Poor

02 Apr 2025

Mossco

Not stay for a minute

Self

10/10

Exceptional

30 Mar 2025

Ashley

Wonderful1

Business Self

2/10

Poor

29 Mar 2025

Victoria

DO NOT Stay here EVER

To call it a roach motel would be giving it justice! I moved room 3 times and each time it got worse and worse! Nothing worked, bugs everywhere it was more disgusting than I could ever imagine a place would be

Self

10/10

Exceptional

18 Mar 2025

Lerander

Cool

Business_and_leisure Friends

6/10

Pleasant

18 Mar 2025

Jackson

…

Business Self

2/10

Poor

18 Mar 2025

Arin

drug addict and drunk people yelling and hookers

I was there and told them im not gonna check-in becuse of safety concerns (drug addict and drunk people yelling and hookers on premises) and low standards of room not being cleaned and not being ready for my stay ! The front desk was affraid of everything going on around him so he would of long the lobby door and didn't even open the door for me as a guest.

Self

2/10

Poor

16 Mar 2025

Crystal

I never rented here

2/10

Poor

07 Mar 2025

John

This place is old and nasty filthy there's roaches in the room and he purposely put me on the third floor

2/10

Poor

06 Mar 2025

Timothy

Stains on the sheets . Mold on the walls , mildew on the box sprain. Drug addicts around the property and fixing cars In the parking lot. Feels like very unsafe

Leisure Partner

2/10

Poor

24 Feb 2025

Ryan

I have travelled to over 40 countries over the past 30 years and have never stayed at a hotel as bad as the OYO on Katy Freeway. The room was damaged, no amenities, the television and refrigerator did not work. The toilet and shower were not cleaned. The property stunk of marijuana and the hotel is definitely a place where illicit activities are tolerated.

Business

2/10

Poor

23 Feb 2025

Jonathan

Check in process

Check in requires cash only deposit which many didn’t have .. they have an atm onsite that doesn’t carry cash came back with cash and and the system was down

Self

2/10

Poor

19 Feb 2025

Julio

Terrible place, couldn’t even stay there.

2/10

Poor

17 Feb 2025

Minhtu

The towel is still wet and dirty, and the room smell bad

Business Family_with_children

2/10

Poor

09 Feb 2025

Randal

There were five people waiting in line and it took 35 minutes to find the front desk clerk. upon attempt to check in, he proceeded to tell me that there was a $50 cash deposit. I said we had no cash. He said you have no room. And turned us away with a nonrefundable room and said sorry!
The staff was incredibly rude and disrespectful and did not care that they had been people wait that long

Business

4/10

Poor

03 Feb 2025

Nelson

That hotel compound looks getto, not clean, had homeless logages all around the property. You shouldn't be offering ot to customers.

2/10

Poor

28 Jan 2025

Stephanie L

There are roaches everywhere...Room had no heat and the was a leak in the bathroom...

Leisure Friends

2/10

Poor

23 Jan 2025

Tony

Everything bad

2/10

Poor

18 Jan 2025

TaSharea

I didn’t get to check in

Business

2/10

Poor

17 Jan 2025

Justin

Section 8 projects?

Wanna stay in the projects? That should its headlines. Drug addicts all around, thieves also, Roaches galore

2/10

Poor

01 Jan 2025

Cory

Terrible place... bottom line

Leisure Partner

2/10

Poor

29 Dec 2024

Temitayo

This property didn’t look close to anything we saw online. We were greeted with a very fowl smell. There was no air freshener provided.

Business Friends

2/10

Poor

25 Dec 2024

ALEXANDER

Horrible

We immediately left after seeing the room.

Business

2/10

Poor

13 Dec 2024

Chazzmin

Rooms roach infested with roaches and drugs heads are all over the property, not safe nor clean

2/10

Poor

12 Dec 2024

Lucia Compan

TERRIBLE EXPERIENCE... Bugs all over the room, broken walls, outlets not working, Unsafe

Leisure Self

2/10

Poor

29 Nov 2024

Brenda

NEVET STAY AT THE HOTEL!! DON'T RECOMEND , VERY RUD, GUY AT FRONT SERVICE

2/10

Poor

28 Nov 2024

Brandon

Noisy unsafe yelling all throughout the night

Leisure Partner

6/10

Pleasant

27 Nov 2024

LEONARDO

It wasn't clean and there were people outside dreaming in their cars

Leisure Family

2/10

Poor

25 Nov 2024

Robert

I couldn t even enter to stay , was so scared to even enter , i had to look for anther hotel that night, please do better

Business_and_leisure Family

2/10

Poor

19 Nov 2024

christopher

They did not provide any room cleaning. Had so many bugs so I requested them to spray rather than move to other rooms because all other rooms were nasty. But nobody came to spray or for housekeeping. The dirtiest motel in USA.

Leisure Self

4/10

Poor

16 Nov 2024

Verified traveler

What a disaster

The idea that I can book a room with my card online, but I have to attempt to check in, get told a deposit must be made in cash, be forced to drive to an ATM before checking in or else there are no refunds if I cancel, and then having to drive back to the motel to check in is absolute insanity. There were looney toons outside screaming and getting high, right outside of the lobby, and the staff ignored it entirely. My “non-smoking” room smelled like smoke, but at the very least the bathroom looked clean. When I turned on the heater, it smelled like smoke and mold. I could hardly breathe. I turned it off and the room smelled like mold for the rest of the stay. I would not recommend staying here. Spend a tiny bit more and get something far better in the area.

2/10

Poor

15 Nov 2024

Jonathan

there was a german roach infestation and i couldn’t even take a bath, they was crawling in my nose and preventing me to be able to sleep.

Leisure Friends