Motel 6 Houston Tx A Willowbrook Mall

6/10

Pleasant

20 Jul 2026

Najam

Many things to be improved
AC filters
New fresh towels
Smell of bugs spray in detergent was quite unusual
My clothes in the morning smells like bug spray. I thing they sprayed on the bed even.

4/10

Poor

19 Jul 2026

Richard

I walked into the first room and immediately walked out after counting 5 roaches. Second room was clear. Room keys must have been cheap too as the small magnet in my wallet seemed to clear the data. Simply has not happened before with 20+ other hotel room keys yet happened twice here. Remodeling was done really poorly. On a positive note, if you are a solo traveler roughing it and get a deal… go for it but I wouldn’t want to bring a girl here.

Self

6/10

Pleasant

16 Jul 2026

Tiffany

Friendly staff

Friends

10/10

Exceptional

29 Jun 2026

Terrence

Good staff and a clean room is all I need

Self

2/10

Poor

22 Jun 2026

Ceiling Pro of South Texas -J. Rolando

Room 219: The double bed in the room was not very clean. After the first night, we started itching. Since I booked our 3 nights and paid for it, I was unable to cancel,
I bought HotShot Bed bug spray and took off the linen and sprayed the mattress.
The microwave was dirty and had rust all around the door.
The bathroom door was peeling from the bottom.
The pictures on the app are misleading

10/10

Exceptional

29 May 2026

Michael

I have stayed before and will stay again. Good location clean comfortable with friendly staff. No undesirables hanging out.

Self

2/10

Poor

28 Mar 2026

Nidia

No me dejaron hacer chekin este dinero lo perdí

10/10

Exceptional

25 Mar 2026

Shawanda

Great communication and excellent service. Clean rooms and exceptional air-conditioning.

10/10

Exceptional

25 Mar 2026

Shawanda

One of the best stay ❤️ especially the environment! Exceptional communication and clean room! Shopping is nearby and some walking distance. Air conditioning is excellent and service is treated with loving care 🙏!

Business

10/10

Exceptional

19 Mar 2026

Shawanda

Shopping near by and very clean rooms. Staffing is very attentive and air conditioning is excellent. Great quality service

Business

10/10

Exceptional

19 Mar 2026

Shawanda

Very welcoming staff and safe endeavors.
Actually treat others like others should be treated. Very grateful for the service 🙏. Clean rooms and shopping near by

Business

10/10

Exceptional

13 Mar 2026

Shawanda

Everything is exceptionally well. I recommend to visit for quite and safe environment. Customer service is exceptional.

Business

10/10

Exceptional

13 Mar 2026

Shawanda

Air conditioning excellent. Nice, quite, and friendly environment. Very clean room and shopping near by. Staff is excellent customer service.

Business

10/10

Exceptional

12 Mar 2026

Detrashaer

Good

10/10

Exceptional

07 Mar 2026

Shawanda

Air conditioning was excellent! Shopping is nearby! Family and Pet friendly staff. Make you feel comfortable and more like home 🏡 ✨️!

Business

10/10

Exceptional

14 Nov 2025

Yoandri

Buenos servicios

Friends_and_family Family

2/10

Poor

09 Oct 2025

Kevin

This place is trash almost got robbed right outside my hotel room.

10/10

Exceptional

28 Sep 2025

Todd

Ac was cold

10/10

Exceptional

26 Sep 2025

Todd

Ac was cold

10/10

Exceptional

25 Sep 2025

Todd

Ac super cold

8/10

Excellent

22 Sep 2025

Ronnie

Wished I could have had a late check out

Business Self

10/10

Exceptional

19 Sep 2025

Todd

It was nice

10/10

Exceptional

18 Sep 2025

Todd

Its very nic3

10/10

Exceptional

16 Sep 2025

Todd

Its nice

10/10

Exceptional

16 Sep 2025

Todd

Its nice

10/10

Exceptional

16 Sep 2025

Todd

Itsnice

10/10

Exceptional

16 Sep 2025

Todd

Its nice

10/10

Exceptional

16 Sep 2025

Todd

Its nice

2/10

Poor

21 Aug 2025

Timothy

Checked in at the front desk around 8 o’clock at night employee was not friendly literally just going through the motions.
I requested a room on the first floor because I carry a lot of tools and luggage with me. They said no and put me on the second floor several times in the night. I had a cockroach crawl onto me well in my bed worst hotel I’ve ever stayed at.

Business

4/10

Poor

07 Aug 2025

Pamela

The room wasn't accessible because the shower chair didn't fit in the bathtub and the tub didn't have a stopper, the shower was broken. This motel 6 wasn't comfortable for me because of my handicap and the lack of accessibility amenities in the room. I only stayed two nights. The room wasn't cleaned well had blonde hair in the tub, my first room had bugs just not comfortable.

Leisure Family

10/10

Exceptional

22 Jul 2025

Jacqueline

Everyone here is wonderful from the front desk to housekeeping! No complaints from me!

Leisure Family

10/10

Exceptional

14 Jul 2025

Jacqueline

I absolutely DONT have any complaints! :)

Leisure Family

10/10

Exceptional

13 Jun 2025

Rachel

Loved it!

Friends_and_family Family

10/10

Exceptional

30 May 2025

Jacqueline

I have no complaints!

Leisure Family_with_children

8/10

Excellent

13 May 2025

Jacqueline

Everything was excellent and I will be staying another night

Leisure Family_with_children

10/10

Exceptional

08 May 2025

Verified traveler

Nice and quiet

Business_and_leisure

4/10

Poor

05 May 2025

Ahleah

It just looked like our room was wiped down , was not cleaned properly, the bathroom was the worst , we were looking to go to the mall and thought it was closer even the 7/11 that was out of business so we had to walk further just for a corner store . And we paid to be there till 11am no reason they should be calling at 10:30 am atleast call AT 11 that’s the time we paid for it was very busy alot of activity going on ppl were not considerate of being loud and making noise right in front of our door we had to look out the window multiple times for them to leave my rate over all is a 4 for the room commute and the things we expected and didn’t have

Leisure Partner

10/10

Exceptional

22 Apr 2025

Jaime

Nice

8/10

Excellent

19 Apr 2025

Ricardo

expensive

6/10

Pleasant

02 Apr 2025

Eryka

My first time staying in a hotel in WB area

My stay was fine , checking in/out was easy and very quick. However the guy in the front seemed to get jittery or irritated within a certain timeframe of our interaction. Also the bed were great and comfortable and clean but there were roaches and certain parts of the bathroom that weren’t clean.

Partner

2/10

Poor

28 Mar 2025

Rosia

I have stayed at the property multiple times but this time I received a room that smelled like pee and the a/c was broken

Business_and_leisure Self

10/10

Exceptional

20 Mar 2025

Gabriella

Great

Leisure Family

2/10

Poor

22 Feb 2025

Steven

The place has roaches and going in and out all hours of night. You ask for service you get cussed out

10/10

Exceptional

21 Feb 2025

Nakia

Will be back in the future.

8/10

Excellent

18 Feb 2025

Rosia

Large Clean rooms

Business_and_leisure Self

8/10

Excellent

10 Feb 2025

Crystal

Eco friendly lodging

Good price, professional customer service. Downside: 10:30 am wakeup call that I didnt ask for. Floor hadnt been mopped because a sticky substance (like dried up juice) was in the doorway and by the bathroom door and the final flaw was the one dead beetle behind the mattress and the one on the floor. BUT it was not a bedbug. So it was a minor creep out. Overall, the room served its purpose.

Friends_and_family Friends

6/10

Pleasant

04 Feb 2025

ronald

okay service

don't know how to accept credit card or debit card no maid service as long as you rent room

Self

6/10

Pleasant

25 Jan 2025

Ronald

wifi was. not working and heater only blew cold air

Leisure Self

6/10

Pleasant

22 Jan 2025

Jesse

Well, the property grounds were well-maintained and they had a nice little dog park. The room itself on the surface was decently clean, I did find there to be a few roaches scarring around. The property is set off of 1960 which is a very busy road. You are forced to go one way making leaving the property at any time of pain. The staff couldn’t have cared to say two words to me even when I engaged first and said good morning. but in the end for the price, it was a decent hotel. Let’s say the higher end of the low end.

Leisure Pet

6/10

Pleasant

01 Dec 2024

lawal

I paid more than the amount I booked on Expedia
So annoying

Self

10/10

Exceptional

18 Nov 2024

Ka'Sha

the staff are very nice and friendly especially the office staff

Leisure Pet

8/10

Excellent

29 Oct 2024

Austain

It was decent. Would stay again

Leisure Partner

10/10

Exceptional

05 Jul 2024

McKinley

Very good place the staff is upfront place is clean

Pet

2/10

Poor

30 Jun 2024

Verified traveler

Roaches everywhere

There were roaches crawling on couch and inside the mini fridge. Called service desk and basically said he had no other rooms and I can just check out and go somewhere else. No apologies or anything.

Friends_and_family Family

10/10

Exceptional

29 Jun 2024

Richard

Great stay

Very clean and like new room with very comfortable bed ..Also was in a safe place and was very quiet at night .. I was in town to work and for the great price I will be staying there Everytime I'm in the area for work . Plus the location is great because anything u need is very very close .

Self

10/10

Exceptional

29 Jun 2024

McKinley

Clean

10/10

Exceptional

23 Jun 2024

McKinley

Very nice place

10/10

Exceptional

22 Jun 2024

McKinley

Very nice

8/10

Excellent

19 Jun 2024

McKinley

No complaints

10/10

Exceptional

19 Jun 2024

McKinley

Clean quite upfront

Pet

10/10

Exceptional

19 Jun 2024

McKinley

It’s a very upfront clean well managed property and staff

Pet

10/10

Exceptional

17 Jun 2024

McKinley

Clean and quite

Pet

10/10

Exceptional

15 Jun 2024

McKinley

Very good place to stay

Business_and_leisure Pet

10/10

Exceptional

14 Jun 2024

Dylan

Great!

10/10

Exceptional

12 Jun 2024

Rafael

Everything is ok

Business Self

10/10

Exceptional

12 Jun 2024

Shawanda

Housekeeping and Property Management

Business Self

6/10

Pleasant

09 Jun 2024

Robert

O.k.

Hotel was unprepared for our arrival. Reserved room was not available. Substitute room had not been cleaned. Wife noticed and was not pleased. Convenient location for our visits. We have stayed here before, but are unlikely to do so again.

Partner

10/10

Exceptional

08 Jun 2024

Shawanda

Housekeeping

Business Self

10/10

Exceptional

06 Jun 2024

Barakat

Clean

8/10

Excellent

06 May 2024

Glenn

People out late making noises. Talking after bedtime outside. Didn't feel real safe

Leisure

8/10

Excellent

23 Apr 2024

Rico

Motel 6 Review

This is a no-frills motel off of FM 1960 near Willowbrook. The room was clean and tidy same for the bathroom. Good working TV. The only complaint is that the room did not have a TV station guide to know which channels to locate movie channel. And it would be nice if the motel provided at least a basic Continental breakfast for guests.

Partner

4/10

Poor

18 Apr 2024

Jessica

Pretty sure they have bed bugs. My children and I all woke up being bit by something.

Leisure Family_with_children

10/10

Exceptional

14 Apr 2024

Kelli

Check in was great! Very easy and quick, staff was friendly, room was decent.

Leisure Self

10/10

Exceptional

31 Mar 2024

Donisha

Great service

2/10

Poor

09 Mar 2024

Tongele

Nothing about this place is worth reporting. There is no way this facility is up to any state code. I've switched rooms three times in less than 12 hours. I ended up leaving.

Business_and_leisure

6/10

Pleasant

06 Mar 2024

Verified traveler

Overall good until our last day was out of water for almost 12 hours. The office told us when we called that they were working on it nothing more or less. They didn’t even care to let there guess to know if we didn’t call we would have been out of luck knowing and that’s ridiculous spend all that money and can’t let us know nothing that’s beyond me. Like It was supposed to okay.. not trying to accommodate anyone or nothing but have the never to call when it’s time to check out to leave. I must admit last stay was the most horrible drag out night.

Partner

10/10

Exceptional

15 Feb 2024

Lin

Very clean.

Business_and_leisure Family

2/10

Poor

12 Feb 2024

Jacob

I had bed bugs and pee in my bed

Business

10/10

Exceptional

09 Feb 2024

Rivera

Good

Business Partner

8/10

Excellent

27 Jan 2024

Valerie

All this property needs is a paint freshener in the room. Everything worked and was clean and comfortable, with lots of towels. One extra lamp would have been great, as the room was a little bit dark. Coffee in the lobby would also be nice, but you can’t have everything with such a good rate.

Business

10/10

Exceptional

15 Dec 2023

LaTyra

Awesome stay

Clean and quiet

Self

8/10

Excellent

09 Oct 2023

Rod

Parking

2/10

Poor

04 Sep 2023

Mario

Bed bugs all over the room, housekeeper very rude.

Friends_and_family Family

2/10

Poor

16 Jul 2023

Verified traveler

Room was infested with roaches

Self

2/10

Poor

16 Jul 2023

Verified traveler

Room was full of roaches, staff wouldn't do anything about it. It was disgusting.

Self

10/10

Exceptional

16 Jul 2023

Reyna

I liked how clean n spaces it is.

Leisure Family_with_children

2/10

Poor

11 Jul 2023

Jada

Room was dirty, mold, it smelled weird, so hot and woke up with bites. I want a full refund that's really disgusting

Leisure Partner

10/10

Exceptional

08 Jul 2023

Lorena

Excellent Services and very clean rooms

Leisure Partner

10/10

Exceptional

06 Jul 2023

Verified traveler

Ive stayed here a few times (6 or more times)in the last couple of years. The price is always good, they accept cash, which wasnt applicable to me, but is very convenient, and they accept pets (up to 2) with no deposit, in most cases. The staff are very nice.
The rooms ive had in the past have always been very clean and comfortable. However, my most recent stay had a couple cleanliness issues, which i had yet to encounter in previous stays. The floor was sticky and when my son walked around bare foot on the floor, within a couple hours, his feet were black on the bottom from the floors not being clean. I kept my flip flops on. The bottom of the shower had also not been clean. The place was busy because of 4th of July so i was placed in a smoking room (i didnt mind, but i dont smoke) and the comforter had a few burn holes. Aside from that, the bed was clean and comfortable.
There were roaches mentioned in other reviews, but in all of my stays, ive never seen any. Including this time. And believe me, i looked. That is a huge dealbreaker for me.
The location is safe and quiet, the parking lot is well lit, and doesnt get a lot of foot traffic.
Its right by tons of food and shopping options, but youll need to drive to get there or get delivery, unless you dont mind walking a bit.
If you bring a dog, there's not a lot of places to take them to poo aside from a few small patches of grass between here and the property next door.
Anyway, i recommend this place.

Friends_and_family Family

2/10

Poor

03 Jun 2023

Kelly

It was clean, but roaches EVERYWHERE!

Leisure Partner

8/10

Excellent

26 May 2023

Joe

Decent place for the price

Business Self

2/10

Poor

13 May 2023

Verified traveler

Horrible and disgusting

The sheets had stains from sexual intercourse on them we called and they said that we couldn’t receive new sheets until the morning so we had to sleep cold

Partner

2/10

Poor

23 Apr 2023

Gena

Beware of the roaches

Roaches greeted me at the door once I came in the room. There was roaches on the floor, on the bed and in the bathroom!

Partner

10/10

Exceptional

15 Apr 2023

Verified traveler

Good staff

4/10

Poor

14 Mar 2023

Iyanna

The room was gross. Dirty stained walls, chairs and bad stuffy odor. The one white sheet was clean. I always remove the comforter. The towels appeared dirty so I just used my own. Also the door didn't lock from inside. Relatively quiet but thin walls and the outside surroundings were clean.

Business_and_leisure

4/10

Poor

05 Mar 2023

Sandro

Definitely had the little roaches and stained towels as I read in the previous reviews. The bed appeared clean to the naked eye, but hey it’s a motel 6.

Business_and_leisure Self

4/10

Poor

20 Feb 2023

Amit

There was 2 Roaches & My towel had brown stains on it.

Partner

6/10

Pleasant

29 Jan 2023

Nesee

I stayed property before and this was the first time I saw the small roaches.

Leisure Partner

10/10

Exceptional

20 Dec 2022

Juanita

Everything was really great. Only problem is don't forget your shampoo. You will have to use the little bitty bar soap they give you.

Self

10/10

Exceptional

24 Sep 2022

Yvette

Yss

Leisure Self