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Springhill Suites By Marriott Houston Hwy 290 Nw C
Houston - TX · United States
20350 Northwest FreewayView location
8.8/10Excellent468 Reviews
Cleanliness9.2/10 9.2
Service9.2/10 9.2
Comfort9.4/10 9.4
Condition9.2/10 9.2
Neighborhood8.8/10 8.8
Amenities8.4/10 8.4
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Springhill Suites By Marriott Houston Hwy 290 Nw C
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Wrap up your day with a drink at the bar/lounge. A complimentary breakfast is included. Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Houston?
This hotel has 5000 square feet (465 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite. Make yourself at home in one of the 78 air-conditioned rooms featuring refrigerators and Smart televisions.
Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Distances are displayed to the nearest 0. 1 mile and kilometer. North Cypress Medical Center - 1.
3 km / 0. 8 mi- HCA Houston Healthcare North Cypress - 1. 4 km / 0.
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When you stay at SpringHill Suites by Marriott Houston Hwy. 290/NW Cypress in Houston, you'll be connected to the convention center, within a 15-minute drive of Houston Premium Outlets and CityCentre.
This hotel is 13.4 mi (21.6 km) from Memorial City Mall and 0.8 mi (1.3 km) from HCA Houston Healthcare North Cypress. Make yourself at home in one of the 78 air-conditioned rooms featuring refrigerators and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding.
Complimentary wired internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Houston?
This hotel has 5000 square feet (465 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Popular amenities
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
21
Hotel policies
No cribs (infant beds) available
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
-
Minimal age
21
-
Spoken Language
English
Spanish
Nearby attractions
HCA Houston Healthcare North Cypress
1.6 km / 1 mi
Traders Village
4.1 km / 2.6 mi
Cypress Fairbanks Medical Center
4.2 km / 2.6 mi
New Medical Horizons II
4.2 km / 2.6 mi
Kindred Hospital Houston Northwest
4.3 km / 2.7 mi
Telge Park
4.9 km / 3.1 mi
Bud Hadfield Park
5.6 km / 3.5 mi
Northwest Forest Conference Center
5.8 km / 3.6 mi
Harris County Deputy Darren Goforth Park on Horsepen Creek
6.3 km / 3.9 mi
Houston National Golf Club
7.1 km / 4.4 mi
Matzke Park
8.3 km / 5.2 mi
Jersey Meadow Golf Course
8.4 km / 5.2 mi
Berry Center
8.6 km / 5.3 mi
Great American Title Company
8.9 km / 5.5 mi
Cinemark Cypress
9 km / 5.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 78
- hotel
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wired Internet
- Wi-fi
- Car hireExtra charge
- Valet parking
- Room service
Show 26 more facilities & services
- Laundry service
- LaunderetteExtra charge
- Multilingual staff
- FireplaceExtra charge
- Hotel safe
- Lift access
- ShopExtra charge
- GardenExtra charge
- Terrace
- Newspapers
- Luggage room
- Clothes dryer
- Towels and bed linenExtra charge
- Bar
- Restaurant
- Poolside snack barExtra charge
- Conference room
- Meeting room
- Business centre
- Indoor freshwater pool
- Outdoor freshwater pool
- Breakfast
- Continental breakfast
- Non-smoking establishment
- Minimum check-in age: 21
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringhill Suites By Marriott Houston Hwy 290 Nw C
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 14 m²SUI.KG
Room overview
Non-smoking room- Room size
- 14 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Living room
- Bathroom
- Shower
Facilities with extra charge
- Direct dial telephone
- Internet access
- Fridge
- Microwave
- Tea and coffee making facilities
- Ironing set
- Individually adjustable air conditioning
- Toiletries
- Extra beds on demand
- Wi-fi
- Housekeeping
- Satellite TV
- Desk
- Hairdryer
- TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringhill Suites By Marriott Houston Hwy 290 Nw C
SUITE KING SIZE BED
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 14 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Room amenities
- Living room
- Bathroom
- Shower
Facilities with extra charge
- Direct dial telephone
- Internet access
- Fridge
- Microwave
- Tea and coffee making facilities
- Ironing set
- Individually adjustable air conditioning
- Toiletries
- Extra beds on demand
- Wi-fi
- Housekeeping
- Satellite TV
- Desk
- Hairdryer
- TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringhill Suites By Marriott Houston Hwy 290 Nw C
SUITE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size BedSUI.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringhill Suites By Marriott Houston Hwy 290 Nw C
SUITE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringhill Suites By Marriott Houston Hwy 290 Nw C
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringhill Suites By Marriott Houston Hwy 290 Nw C
SUITE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringhill Suites By Marriott Houston Hwy 290 Nw C
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 14 m²SUI.2Q
Room overview
Non-smoking room- Room size
- 14 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width, Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Living room
- Shower
- Bathroom
Facilities with extra charge
- Fridge
- Housekeeping
- Satellite TV
- Desk
- Toiletries
- Extra beds on demand
- Wi-fi
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Microwave
- Internet access
- TV
- Direct dial telephone
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringhill Suites By Marriott Houston Hwy 290 Nw C
SUITE TWO QUEEN BEDS
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 14 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width, Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q
Room amenities
- Living room
- Shower
- Bathroom
Facilities with extra charge
- Fridge
- Housekeeping
- Satellite TV
- Desk
- Toiletries
- Extra beds on demand
- Wi-fi
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Microwave
- Internet access
- TV
- Direct dial telephone
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE AccessibleSUITE • AccessibleSUI.H6-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringhill Suites By Marriott Houston Hwy 290 Nw C
SUITE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Springhill Suites By Marriott Houston Hwy 290 Nw C
100
reviews shown
Hamid
Good
Christopher
Small pool. Front desk staff almost never present. Found two roaches in my room. Not super impressed.
Cari
Room could have been a tad cleaner, however any issue was quickly taken care of by staff.
Oscar
Don’t use pool
Myesha
This hotel was very clean, the room was super spacious for myself and my 5 children. The bathroom was beautiful and the closet was huge for a hotel. This will be my hotel of choice from here on out!
Lynden
Yes
Howard
Staff were very friendly and helpful
Calvin
The Cooling system stayed at 75 and was way too cold for the night I stayed.
Maria
Everything good
Vicki
Super clean. Good breakfast.
Ray
Yes
Michael
Good breakfast, nice staff, clean rooms
Donald Iskandar
Friendly staffs, suitable for family
Shebah
A Great Place To Stay
Our stay at SpringHill Suites was very comfortable and enjoyable. We loved everything about our room, the property and the staff. Everyone was gracious and helpful. I loved the fitness room and the morning breakfast was helpful, it saved us a bunch on food costs. My kids and husband enjoyed the pool and I loved the layout of the bathroom. I liked the convenience of the shopping places near by as to avoid having to go out of our way to go pick up things we may have needed during this trip. Also it was quiet even though we were right by the freeway. I definitely would recommend and stay again. We come to Houston pretty often, so we shall see. Thanks for having us.
Bineyam
Over all it was ok, but I requested a king bed they but provided me with unclean bedding with queen bed.
Steven
property was very clean
Alex
Weight room and and the lobby
Jeremy
This property had very friendly staff! The room we booked was very nice and spacious.
Jose
Rooms were clean only down fall from this property is the noice. They gave us a room right on top of a patio and people partied there til 4am noice was unbearable they need to have a stopping point to party in the patio area Also ypu can here everything from the rooms on top all the stomping noice is bad.
Larry
Love my stay easy checking friendly servers
JESSE
Good stay.
Elizabeth
Great!! We will be back
glenn
I liked the property. Unruly guests and unstaffed personnel made a very unsafe and terrible experience the police had to be called.
Diana
Charity provided great service!!!!
Graham
The staff was great and the room was excellent and clean.
Shauna
Great
Sajid
very convenient and queit place .
Husain was very great good customer service
Husain was very great good customer service
David
Pleasant Stay
Very Comfortable n Nice
Melodie
Outlet was not working properly for waffle maker
Helen
I stayed for 11 days. I liked that it’s close to all the conveniences of being in close proximity to dining, shopping and sightseeing. I’ll stay here again when I’m back in cypress
Briana
Everything was great, every staff member spoken too was beyond friendly, and it was very quiet. Only request is more parking spots.
Helen Diana
4 days there never once I got house keeping called front desk twice to complain about the noise of someone in the next room never got and answer I disintegrated complain because I was busy but definitely didn’t like the experience
Nancy
Nice room and breakfast was really good!
Candice
Tv and internet was out most of my stay. Overall I felt safe and had a place to lay my head for a week. Breakfast was very low mid. Coffee in lobby was great. Coffee machine in room did not work. Over all stay was just ok. Thanks
Alfredo
Overall good
Kevin
Room space, location
Nicole
The staff was amazing! Thanks Mrs Henninger.
Brandon
Beautiful. Room was great & breakfast was on point. Staff were super nice
Dawn
Great Stay
Very nice room. Love the bathroom door and the cleanliness of the entire property.
Farooq Khalid
Comfortable stay. Nice and cozy !!!
Zaheer
Great weekend stay. The property was clean and the staff was super friendly and very courteous. The room was spacious with comfortable beds. The breakfast was average with not many choices. Overall a nice place for a weekend stay.
Kim
Our rooms were clean. Staff is friendly. Breakfast was pretry good. Lots of restaurants nearby. Some rooms under construction. It didn't impact our stay. The pool was okay. The children and teen liked the gym.
NGOC
The room is nice and clean
Steve
Clean and quiet hotel.
Saima
Broken refrigatoe ask staff but he was making excuses
Rob
The hotel was really nice and the room had a great setup! Everything was neat and clean, but it did smell musky but other than that, it was great!
Jonathan
I want to commend the front desk and housekeeping staff, they were very professional, helpful, and friendly! Room was very clean & comfortable. My family & I definitely enjoyed our stay! We will be staying here on our next trip
Kisha
Room was none and spacious
Lysette
The staff at the property are nice. The amenities were as listed. However, it is right in the feeder road and there is not much around it in terms of places to eat. You have to get in your car and drive to get to any restaurant. The complementary breakfast was just ok.
Mary
No one let us know our reservations were cancelled from the storm they had. The lost power for 2 days and we got there with little alrenatives. Most places were sold out and we were lucky to get the last room at the Hilton. Paid almost 3 times but it was a place to stay. I blame both Orbitz and the hotel. What a fiasco.
MORGAN
Great experience
Mark
liked everything
Kimberly
I did not like that the gate was locked forcing anyone trying to leaver to drive the wrong way
Against incoming traffic. Very dangerous! You have literally made your property into the perfect place to be ambushed by criminals/gang members, which have a strong presence in this area.
Against incoming traffic. Very dangerous! You have literally made your property into the perfect place to be ambushed by criminals/gang members, which have a strong presence in this area.
Cathy
Have no complaints
James
Just want my money back
They gave me a dirty room. Almost like someone was there before us. It was old food and drinks in the room. When I called the front desk they told me someone will clean it up. When we came back it was still in there
Michaela
The property was convenient to my location of where I needed to be. No issue with parking rooms were clean.
Jennifer B
The Expedia check in time is different to the hotel check in time. It’s a 2 hour difference. Disappointing.
melissa
Front desk attendant who is night shift to early morning seriously lacks customer service.
Lillian
Very clean
Room was very clean, breakfast was great! Staff were friendly. The only issue I had was on my second day, the people upstairs were obnoxiously stomping around. They finally quieted down overnight, but the next morning, they were back to stomping around. Thankfully I was getting ready to check out anyway. Otherwise, I would definitely stay here again. I felt safe and comfortable
Danny
Everything was excellent
Adam
The front desk was helpful. The room was very clean.
Christopher
Pleasant Stay
Our family was here for a baseball tournament and our family vacation in one. The hotel was clean, comfortable and safe and the manager was helpful and professional. However there was a 10u basketball team that was staying there and they got somewhat rowdy at times and left messes around the hotel. Also there was a nurses conference on the last morning of our stay and the nurses were eating all of the food for breakfast which left nothing for the guest. When letting the head kitchen staff person know she was a bit short in her response. We had to wait for more food to be cooked which put us behind on our trip. If the nurses where allowed to eat the food then the hotel should have planned accordingly. Overall our stay was pleasant and I would stay here again!
Michelle
Property was close to where we needed. Rooms were clean and breakfast had a good variety.
Mary laureen
It was a convenient place, please atmosphere, reasonable breakfast, personnel are okay some friendly ones.
But it's not so clean specially the pool area and the pool is pretty small. Also there are noise specially from the room above us during night when it was time to rest.
But overall, it was good enough...
But it's not so clean specially the pool area and the pool is pretty small. Also there are noise specially from the room above us during night when it was time to rest.
But overall, it was good enough...
Haci
There was no body wash in the bathroom. Sofa was stained and dirty, the microwave was dirty, the bathroom floor was dirty, the pool was so small and outdated, overall it was terrible.
Natalia
The stateroom was very confortable and clean. People were friend.
John
PLUS - I liked the location, I felt safe. It was easy to park and the hotel was quiet. The beds were comfortable and we had plenty of room in our suite. TV worked well, and we were able to watch LSU/Florida championship.
AVERAGE - Breakfast was okay; I would have preferred more low carb options like scrambled eggs and bacon.
NEGATIVE - My group was 4 ladies who stayed 4 nights - the room was serviced only once (which we had to request service; we requested service 2 other times, as well, but didn't receive it); we had to ask for towels every day, we had to take out our garbage ourselves; and we had to request more trash bags and toilet paper.
AVERAGE - Breakfast was okay; I would have preferred more low carb options like scrambled eggs and bacon.
NEGATIVE - My group was 4 ladies who stayed 4 nights - the room was serviced only once (which we had to request service; we requested service 2 other times, as well, but didn't receive it); we had to ask for towels every day, we had to take out our garbage ourselves; and we had to request more trash bags and toilet paper.
Raina
Favorite hotel to come visit when I’m in the area!
Dana
Noisy
Daniel
Great stay! Early check in because of an i lnterview... front desk didnt hesitate to accomodate! Great place
Mario C
This place was amazing and property was very clean and welcoming. Beds were very comfortable and breakfast was so good. We will stay here again.
Michael
Well-maintained; courteous staff.
Raymond
Good hotel
Will stay again.
Jordan
Even though Expedia listed the check in time wrong the property was very helpful in accommodating our earlier check in.
Destiny
They were just overall amazing!
Joseph
The staff was very unprofessional. When I walked in nobody was at the front counter then 10 mins later came up and just looked at me and said nothing. Once I said I was there to check in, he said well yeah “name”. Not one more word from him the entire time tell I asked where the elevator was and he looked at me and walked away. The next morning went to check out same experience, different employee. I don’t know who the manager is but really need to train employees and customer service.
Room- bathroom door didn’t slide open or close.
I will not be going back and staying at this hotel ever again
Room- bathroom door didn’t slide open or close.
I will not be going back and staying at this hotel ever again
VIRTUAL
Upgrade this property
TV places I. The middle of the room between the bed and couch was not ideal. Blanket was a winter type so I got hit and the cold all night
Lucky
Exactly what we needed. We felt safe and the hotel was clean and comfortable
Michele
I arrived at the hotel at 3:10 a.m. and had to stand in the vestibule until 4:30 a.m. when the front door was finally unlocked. I tried the call button in the vestibule many, many times, and also tried calling the front desk, but my calls went unanswered. The hotel's website indicates that it is staffed 24/7, which clearly is not the case. As a woman traveling alone, it definitely did not make me feel safe. Since I had taken an Uber from the airport, I didn't even have a car I could sit in until the staff arrived.
Noe
The staff was very nice and helpful. Rooms were very clean.
LaDonna
What a relief!
I’m always nervous about staying in a new hotel, but this one delivered! The bed was so comfortable that I forgot where I was when I woke up. 😂 Hosts were friendly and helpful, breakfast was good too! We will definitely be staying here again when visiting family!
Claude
I liked the hotel. It appeared fairly new. It was clean and well lighten. However, it was next to an off ramp of the fwy. Which was noisy and could hear slightly in the hotel. Parking was also limited. Overall, I enjoyed my stay.
Verified traveler
Very clean and accommodating. I would stay here again.
Saul
Very clean and nice and pretty good breakfast too! I would definitely stay here again!
leticia
Horrible Horrible Horrible
Terrible experience! I booked a king bed and when I got there they said none were available. I can understand that, but not the rest of our experience. No body wash, lotion, shower extremely hard to turn on, very small counter area in bathroom. Breakfast was awful and hot items were barely warm. Glasses for juice were too high and unreachable for short people. Website stated a lounge was available but no such place and staff was not helpful. Staff spoke another language in front of us, very rude. Not staying here again.
Allison
We stayed 2 nights here last week. The property is clean, easy to get to, and quiet. The continental breakfast was simple and just okay. The hot food was all prepackaged items (waffles, egg sandwiches), only one cereal option, only one yogurt option and only one fruit option (oranges). Coffee was good, and oatmeal was good. The pull out sofa bed in the room was very uncomfortable with hardly any support. Could feel the springs and bar right through the sheets. My poor daughter’s back hurt after sleeping on it.
Cherrie
It was our third stay & we’ll come back & stay again
Raina
Awesome experience very quiet and pleasant.
Quincy
The room was large and the sofa even has a pullout trundle bed underneath. The staff were very nice, helpful and accommodating. I highly recommend this hotel.
Sommer
Great!
Pamela
Triple charged at check-in for $300… manager did not know how to resolve the issue. None of the TVs, in the gym worked, no water available, tank was empty and stayed that way for two days even though we mentioned it multiple time. No towels in the gym, the bin was full of dirty towels and was that was for our entire stay. Garbage can in the hall by the elevator was full of take out boxes and smelled. Sign in the gym says to wipe down equipment but there are no sprays, towels or wipes available. Front desk person was sitting in the lobby watching tv or unavailable
Erica
Excellent stay friendly staff
Ali
Cleanliness concern
General cleanliness was good. Very disappointed to see carpet in rooms! It’s a given fact that carpet for such places is a very bad idea as it attracts germs and keeps. This was extremely disappointing as you could feel your feet sticking to the carpet. You might not be able to see it with naked eyes but your feet would tell you what a filthy carpet it was. Will not stay at this place.
Staff were polite and helpful in what they were supposed to do no issues there.
Staff were polite and helpful in what they were supposed to do no issues there.
Monique
Worth it
We stayed here in the past… and we would stay again always clean and comfortable… no problems
Cindy
I have found a decent hotel to stay at when I come in town to visit my family. I feel safe and well cared for at this location.
Kerryanne
Kerryanne D.
Well, I booked on hotels.com then i got there they couldn't
find my reservation I gave itinerary number still couldn't find it, i put all my cc information in and looking at my bank acct i have 4 pending charges.
There was no breakfast that was told there was going to be, had to go off property, had been there for a basketball game so I had to spend extra money to get them breakfast
find my reservation I gave itinerary number still couldn't find it, i put all my cc information in and looking at my bank acct i have 4 pending charges.
There was no breakfast that was told there was going to be, had to go off property, had been there for a basketball game so I had to spend extra money to get them breakfast
Verified traveler
It was okay.
I like the size of the rooms however this hotel was smaller than the other springhill suites I stayed in. Also the breakfast was not up to par w other springhill suites. And the room needed to be vacuumed better. Kind of dirty.
Erika
The room was very dirty. The sheets had spots of blood. Water on was in the carpet. They moved us but had to be separated with my family, no double queen beds available. The pool was very very small. Breakfast was ok. Would not go back again.
Ian
Berry clean and neat, wonderful staff !
Erik
Microwave breakfast no coffee no soap.
For the price of the hotel the breakfast should not have been prepackaged microwaveables. The 24 coffee was false advertising. Requested housekeeping to fill up body wash dispenser, this was not completed.
Location & surroundings
Springhill Suites By Marriott Houston Hwy 290 Nw C
20350 Northwest Freeway, Houston, United States
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Springhill Suites By Marriott Houston Hwy 290 Nw C
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