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Hotel Black Usaquen

Bogota · Colombia

Calle 127 No 7D 11View location

7.4/10Very good396 Reviews
Cleanliness8.2/108.2
Service7.8/107.8
Comfort7.6/107.6
Condition7.6/107.6
Location8.0/108.0
Neighborhood8.2/108.2
Amenities7.2/107.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Black Usaquen

Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services. Guests can catch a ride on the shuttle (surcharge), which operates within 1 meters.

Enjoy international cuisine at DRAFT Self-Service BEER, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Need to unwind?

Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary continental breakfast is served daily from 6:30 AM to 10:00 AM. Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service.

For a surcharge, guests may use a shuttle from the hotel to the airport (available 24 hours) and a bus station shuttle. Make yourself at home in one of the 72 guestrooms featuring minibars and LCD televisions.

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Located in Bogotá (Usaquén), Hotel Black Usaquen is within a 15-minute walk of Unicentro Bogotá and Hacienda Santa Barbara Mall. This hotel is 3.4 mi (5.5 km) from 93 Park and 6.8 mi (10.9 km) from Bogotá Botanical Garden.

Make yourself at home in one of the 72 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Conveniences include phones, as well as safes and complimentary bottled water. Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. For a surcharge, guests may use a shuttle from the hotel to the airport (available 24 hours) and a bus station shuttle.

Popular amenities

Free WiFi
Airport transfers
Dining services
Concierge
Laundry
Smoking areas
Business facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Car recommended Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

    We have included all charges provided to us by the property.

  • You need to know
    • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
    • A car is recommended for transportation to and from this property.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately COP 10000 per person
    • Airport shuttle fee: COP 55000 per vehicle (maximum occupancy 3)
    • Facilities fee: COP 9520 per person, per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Universidad El Bosque 0.8 km / 0.5 mi
Usaquén Park 1.1 km / 0.7 mi
Fundacion Santa Fe de Bogota University Hospital 1.1 km / 0.7 mi
Unicentro Bogotá 1.2 km / 0.7 mi
Usaquén Flea Market 1.2 km / 0.7 mi
Hacienda Santa Barbara Mall 1.2 km / 0.8 mi
Embassy of Canada 1.3 km / 0.8 mi
Santa Ana Mall 1.5 km / 0.9 mi
Embassy of Mexico 1.6 km / 1 mi
Embassy of Costa Rica 1.8 km / 1.1 mi
Bogota Country Club 1.8 km / 1.1 mi
Embassy of the Dominican Republic 2 km / 1.3 mi
Clínica Reina Sofia 2.4 km / 1.5 mi
World Trade Center 3.2 km / 2 mi
Barraquer Clinic 3.5 km / 2.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 72
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Airport Shuttle
  • Laundry service
  • Hotel safe
Show 12 more facilities & services
  • Lift access
  • Concierge
  • Newspapers
  • Luggage room
  • Bar
  • Restaurant: 3
  • Meeting room
  • Breakfast
  • Continental breakfast
  • Snacks
  • Non-smoking establishment
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN TWO QUEEN BEDSTWIN • TWO QUEEN BEDS • 1 Bedroom • 5 m²TWN.2Q
    TWIN TWO QUEEN BEDSPhoto unavailable11 photos

    Hotel Black Usaquen

    TWIN TWO QUEEN BEDS

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.2Q

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Hotel Black Usaquen

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Hotel Black Usaquen

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 5 m²SGL.ST

    Photos are not available for this room type.

    Hotel Black Usaquen

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Hotel Black Usaquen

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Hotel Black Usaquen

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Hotel Black Usaquen

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Hotel Black Usaquen

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Hotel Black Usaquen

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Hotel Black Usaquen

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM

    Photos are not available for this room type.

    Hotel Black Usaquen

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room COMFORTRoom • COMFORTROO.OM

    Photos are not available for this room type.

    Hotel Black Usaquen

    Room COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hotel Black Usaquen

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 3 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable14 photos

    Hotel Black Usaquen

    DOUBLE STANDARD

    Room photos

    14 photos

    Room overview

    Non-smoking room
    Room size
    3 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE THREE BEDSQUADRUPLE • THREE BEDSQUA.3B

    Photos are not available for this room type.

    Hotel Black Usaquen

    QUADRUPLE THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room MOUNTAIN VIEWRoom • MOUNTAIN VIEWROO.VN

    Photos are not available for this room type.

    Hotel Black Usaquen

    Room MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Hotel Black Usaquen

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN QUEEN SIZE BEDTWIN • QUEEN SIZE BEDTWN.QN

    Photos are not available for this room type.

    Hotel Black Usaquen

    TWIN QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Hotel Black Usaquen

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Black Usaquen

7.4
Very good
396 Reviews
Cleanliness
8.2 /10
Service
7.8 /10
Comfort
7.6 /10
Condition
7.6 /10
Location
8.0 /10
Neighborhood
8.2 /10
Amenities
7.2 /10
100 reviews shown
10/10
Exceptional
29 Jul 2026
Antwana
My stay here was nothing short of amazing. The staff were very helpful with answering my questions about the area. Would definitely recommend staying here.
2/10
Poor
28 Jul 2026
Wilfredo
No sirve y me robaron en el hotel y pedí las grabaciones y fueron negadas por el personal y administración del hotel
10/10
Exceptional
19 Jul 2026
Fabiana
I like it. Was clean a comfy room and the staff was helpful.
Self
2/10
Poor
17 Jul 2026
Wilmarie
Lleve mi grupo de 24 personas y fui víctima de robo luego exigi la cámara de grabación ye.enviaron videos editados se apropiaron de dinero efectivo y todas mis tarjetas de credito
Family
4/10
Poor
16 Jul 2026
Abdielys Joan
Cuando llegue mi cuarto no estaba limpio y me asignaron otra habitación más pequeña, no fueron a limpiar la habitación en tres días y el desayuno no tenía variedad. Y las toallas estaban rotas.
Self
10/10
Exceptional
29 Jun 2026
Apple
Great staff and clean room
Self
4/10
Poor
20 May 2026
alvaro
Se nota que cambiaron de administracion. El desayuno es casi a cuenta gotas, además que es en el sotano. El control del TV no funcionaba bien y nunca lo arreglaron. Ya no hay nada de minibar en la habitacion. Dicen que tienen unos bares y ahora es completamente diferente. La verdad la calidad precio no es la mejor. Esta es mi última vez en este hotel. Se ve que se esta deterirando la propiedad físicamente. Cables sueltos en el elevador, puerta dañadas, satanas con manches..
Friends_and_family Family
2/10
Poor
03 May 2026
Guillermo
This hotel rooms are 1 star cheap looking, no amenities a ridiculous shower that leaked all over. It felt like a servant’s room from last century. They offer things they don’t have like shuttle service and restaurant. The bars are on 8th floor, they are rented in the bldg and they are super noisy at night. Breakfast is served in a gloomy room in the parking lot! Terrible hotel.
Self
6/10
Pleasant
01 May 2026
CESAR GUILLERMO
The TV wasn’t working because the remote control is old. We only get to watch TV once in a while. The water wasn’t hot or even warm. Can you imagine taking a shower with cold water in Bogotá?
Family
10/10
Exceptional
30 Apr 2026
Joae
Yes it was nice there
Self
2/10
Poor
22 Apr 2026
Pilar
Don’t even think to stay in this DUMP. The property is in very bad condition. The Staff is not friendly. The Room had mold on the ceiling!. The towels had holes. No hot water in the shower. The breakfast I’d serve in the basement in a very dark room. The entire hotel is horrible!
10/10
Exceptional
21 Apr 2026
Laura
The staff was very nice upon our late night arrival. We liked the breakfast and the rooftop bar.
Family_with_children
6/10
Pleasant
15 Apr 2026
Ernesto
Las fotos no van con la realidad
Self
10/10
Exceptional
10 Mar 2026
Fernando
Nice hotel for the price and great lobby area
2/10
Poor
08 Mar 2026
HERNAN
terrible
8/10
Excellent
17 Feb 2026
Beverly
The room had housekeeping everyday which was nice.the staff were really friendly. Only had one mishap with a cleaning staff where we were disrespected in a way but all is well. They
8/10
Excellent
02 Feb 2026
Sharissa
Nice stay overall.
10/10
Exceptional
29 Nov 2025
JORGE
The staff was excellent and the room was cleaned every day, with new sheets, towels, etc
Business_and_leisure Self
8/10
Excellent
08 Nov 2025
Adriana
As we arrived too earlie in the morning, we were moved to Real Hotel from the same company and just one block from Black Hotel. It was a good place, very clean, with a wonderful breakfast every day. We were out visiting friends and family and came bak to sleep. All our 14 days at Real Hotel were very good. We met at reception Dalal, Camilo, Gerardo and the chef at the restaurant . All very helpful and friendly people.
Leisure Partner
6/10
Pleasant
21 Sep 2025
Rampaul
Property is not as advertised, located on the Main Street with traffic x24Hr, very noisy
8/10
Excellent
01 Sep 2025
Maria
La habitación no cuenta con secador ni plancha y un espacio para colgar ropa
Leisure Partner
6/10
Pleasant
06 Aug 2025
Jeffrey
It was on the smaller side, internet was unstable, it was just ok. The staff were really nice.
10/10
Exceptional
31 Jul 2025
Hugo
🤗
6/10
Pleasant
11 Jul 2025
Daisy
No hot water
10/10
Exceptional
06 Jul 2025
Alejandro
El personal que trabaja en el hotel se mostró muy dedicado y atento, la limpieza en las habitaciones y en el hotel fueron de primera. Muy amables y amigables todos. La próxima vez que visite Bogotá, definitivamente que vuelvo a hospedarme en ese hotel.
Leisure Self
10/10
Exceptional
09 Jun 2025
Jose
Staff are very helpful, they go the extra mile to make you feel at home. Breakfast is excellent, with fresh-cut fruit and fresh dishes every morning. The breakfast staff provided excellent service and were extremely friendly.
Business_and_leisure Family
10/10
Exceptional
03 Jun 2025
rafael
Really good
10/10
Exceptional
31 May 2025
Javier

I had a great experience at Hotel Black Usaquén. The service was excellent and everything was very clean. I really appreciated the attention to detail and the friendly staff. Highly recommended!
Leisure Family
6/10
Pleasant
16 May 2025
Claudia
Place was small. Terrible bed, mattress was awful. Otherwise okay.
Leisure Friends
10/10
Exceptional
04 May 2025
Randy
It was clean and staff were always willing to help
Leisure Friends
10/10
Exceptional
03 May 2025
Randy
The property was clean and comfortable and the staffs were very professional and helpful especially the receptionist! Would definitely stay again
Leisure Self
2/10
Poor
28 Apr 2025
JENNY

Horrible

Que mal servicio nos brindaron, aunque la reserva la hicimos en este el hotel Black, nos mandaron a otro hotel cerca, sin previo aviso a la media noche y lloviendo cuando llegamos del aeropuerto con maletas y dos niños. Eso si el mismo precio.
El hotel a el que nos enviaron no tenía nada que ver con lo que reservamos. Aunque el personal de este hotel nos trato bien, no tenía ninguna de las acomodaciones que buscábamos y que si tenía el hotel Black el cual reservamos.
No tuvimos ninguna disculpa o compensación alguna.
Cero profesionales y no recomendado.
Muy mala experiencia.
Friends_and_family Family
6/10
Pleasant
16 Apr 2025
Briannys
El baño tenía una filtración en el lavamanos
6/10
Pleasant
22 Feb 2025
Camilo
Muy bonito por fuera muy regular las habitaciones
4/10
Poor
22 Feb 2025
Javier
The rooms don’t have phones, upon arrival the front desk tells everybody to call on WhatsApp, but they don’t answer the phone, you have to go down in person if you have a request, the employees are instructed to lie to the guests, just to get by without solving any issue arising on my stay, The breakfast is pretty unhealthy and the refrigerator in the room doesn’t freeze at all, I bought food and got spoiled, The hotel manager doesn’t care and if complaint is given, no solution is granted to guests, just full of excuses, the worst was the cook manger in the narrow breakfast room restricted to one little space in the 8th floor where people have to squeeze to eat breakfast, this guy was mean as hell, and gave too many excuses when I confronted him for the poor service given… On top the WIFi is intermittent, and for a business trip is not reliable, I was interrupted several times, and the manager just didn’t care to fix it, this place is worthless
Business_and_leisure
4/10
Poor
17 Feb 2025
Javier
Bad service at breakfast low quality food, bad manners 0f breakfast server, low customer service, bad internet
Business_and_leisure
10/10
Exceptional
13 Feb 2025
Armand

More than what I expected for the price

Great rooftop restaurant for free breakfast cooked fresh for each individual guest. Clean room, updated bathroom and nightclub and wine room in the main floor. What more can you ask for.
Business
8/10
Excellent
10 Feb 2025
Jorge
Clean room and friendly staff
Leisure Self
2/10
Poor
01 Feb 2025
Lilia
Did not like it. Visited in December. Restaurant and bar closed the entire time I was there. Upstairs lounge a big part was closed off. Could not enjoy any of the areas shown in the pictures. Parking was horrible! Too small parking with tons of columns making it impossible to park. Water took Forever to warm up. Bed sheets looked old and white sheets looked yellow. Terrible! Never again. Nightmare. Dingy, needs renovating and don't show the pictures of part of hotel that are closed off and guest can access. Worst ever!
Leisure Friends
10/10
Exceptional
10 Dec 2024
Melissa
It was a really nice place to stay
Leisure Friends
10/10
Exceptional
04 Dec 2024
victoriano
Ok
10/10
Exceptional
03 Dec 2024
Venezuela
Ok
Business Self
8/10
Excellent
30 Sep 2024
Verified traveler
Muy bueno el hotel a nivel general, ubicacion, atencion del personal y limpieza, lo unico que sugiero es buscar la forma de que el olor a comida del restaurante del primer piso no ingrese a las habitaciones en la noche, es muy incomodo dormir con olor a comida del restaurante.
Friends_and_family Family
10/10
Exceptional
02 Sep 2024
Symantha
Over all, the staff was wonderful and very helpful with getting us taxi to move around. Even though we did not speak much Spanish and they spoke no English. Our room was facing the highway so it was a bit noisy. Eating breakfast from the rooftop restaurant every morning was wonderful.
Leisure Partner
8/10
Excellent
11 Aug 2024
Camila
The only thing they need to look into is placing shower mats in the shower stalls because the tiles are easy to slide on. Other than that, the rooms are great, it is very clean and well kept, the beds are really comfortable and the staff is very helpful
Business Self
10/10
Exceptional
29 Jul 2024
Rafael
Good services
Business Family
2/10
Poor
25 Jul 2024
CESAR A

No recomendado para familias

No es un hotel familiar, no es acogedor, no tiene agua caliente, el ambiente no es apto para niños, mucho ruido, no nos gusto
Partner
4/10
Poor
20 Jul 2024
sandra
Property condition & facilities are in needs of remodeling.
Leisure Self
8/10
Excellent
05 Jun 2024
Alfredo
Nice and beautiful location
Business_and_leisure Partner
10/10
Exceptional
04 Jun 2024
Gilberto
Buena ubicación, personal amable
Business Self
8/10
Excellent
27 May 2024
alvaro
Buen servicio, calidad precio. Cosas a mejorar el internet, muy lento en caso que se quiera trabajar a distancia desde las habitaciones, y otra recomendacion que el desayuno sea desde las 6 am y no desde las 6:30 AM. De los contrario el personal es muy amable.
Self
4/10
Poor
19 Mar 2024
Fernando
Noisy, traffic, no table lamps on night stand, no ice anywhere, shower floors are very slippery, restrooms are way too small, no amenities in the room, no chairs in the rooms, overall…. not that good
Leisure Self
6/10
Pleasant
15 Mar 2024
FRANCISCO
too noise
Business_and_leisure Self
10/10
Exceptional
27 Feb 2024
Aura
Excelente ubicación, el desayuno muy bueno, el personal excelente.
Leisure Family
4/10
Poor
25 Feb 2024
Stella

Sucio, pesimo servicio de recepcion

Camas sucias desde mi llegada, las sabanas manchadas de sangre y otros fluidos,el servicio de la recepcion pésimo, si hacia falta algo indispensable en la habitación tocaba ir en su búsqueda por que no habia servicio al cuarto
Friends_and_family Family
8/10
Excellent
17 Jan 2024
catalina
Was a good stay. Nothing super fancy or extraordinary. The bedroom is very small, but the bed was comfortable, the shower had good pressure.
We arrived late at night and when we went to the bedroom realized there was no mini bar, we had no water so we called the receptionist, no answer. went to the reception and never got a person to respond so we were thirsty until the morning. However another night someone else helped me book a taxi to the airport and gave me a call in the morning to make sure I woke up on time.
Breakfast was decent. Eggs to taste, coffee, fruit, juice and other sugary options.
Leisure Partner
2/10
Poor
05 Dec 2023
ALEJANDRA

Servicio regular

Muy básico, el desayuno no es bueno, servicio de tv regular, servicio regular
Partner
10/10
Exceptional
04 Nov 2023
Ramesh
Nice area , well treated
Staff, breakfast is good but room is small
8/10
Excellent
28 Jun 2023
Felix
EL HOTEL ES MUY BUENO PERO MUY PEQUEÑAS LAS ABITACIONES
Leisure Partner
8/10
Excellent
11 Jun 2023
YANETH

Trabajen en mejorar los desayunos

En general todo bien, los desayunos son muy malos , feos y sin opciones . Si van a incluir el desayuno deberían esmerarse por ofrecer algo mejor
Business
6/10
Pleasant
10 May 2023
julianus wilhelm
Hotel looks nice on the outside but rooms are horrible
They look like a cheap motel you rent for 3 hours
1 sober bed and a little fridge on the floor with nothing in it...
A shame because the outside looks good
Self
8/10
Excellent
06 Apr 2023
KERRY
Good value for the cost, convenient location within walking distance of both Unicentro and Usaquen. However, it is in a noisy intersection (even at night). The rooms are clean and beds are comfortable enough, but they are VERY basic. Good breakfast included. The staff are very friendly and accommodating.
Business_and_leisure Partner
10/10
Exceptional
11 Mar 2023
victor
Nice restaurant … great wine available
Leisure Self
2/10
Poor
20 Oct 2022
Pedro
Problema con el agua caliente
No es el lugar más limpio
El servio al cliente muy regular
Instalaciones deterioradas
Business Partner
6/10
Pleasant
04 Sep 2022
Chelisa
El staff estaba muy desorientado, al principio me dieron la habitación que no era. Las camas tenían algunos cabellos.
Leisure Friends
6/10
Pleasant
24 Jun 2022
VALENZUELA
Lo mejor del hotel es el desayuno.
La atencion es amable en general y esta limpio todo .
Personalmente me parece que hay areas muy oscuras como la recepcion .
La habitacion ( 4 personas ) es pequeña . No hay espacio para poner las maletas
Friends_and_family Family
6/10
Pleasant
18 Apr 2022
Nirorkis
It wasn’t what I expected. The staff were really nice and that was what made our experience better.
Leisure Family
6/10
Pleasant
24 Mar 2022
erika
El hotel es bueno por el precio, sin embargo, no pudimos tener el desayuno porq esperamos por media hora y nunca nos atendieron para ofrecerlo. Tambien si eres sensible al ruido no es recomendable porque se oye el ruido de los carros. Las personas en el check in son muy amables
Friends_and_family Family
4/10
Poor
13 Jan 2022
Robert Gomez
The wifi was horrible the rooms are small and there is no wheelchair accessible rooms.
Self
10/10
Exceptional
19 Dec 2021
carlos hernando
Very good service
Partner
10/10
Exceptional
15 Dec 2021
Yesid
Very convenient for all aspects shopping, restaurant, laundry, transportation, entertainment. All nearby.
Leisure Self
4/10
Poor
28 Feb 2020
Roger

The property was ok but very basic, it looks more like a room from a boarding school or a university college.
Friends_and_family Family
10/10
Exceptional
22 Feb 2020
Aya
Excellent area near two main avenues , with quiet rooms a bit small but very clean and buffet breakfast . Nice stagg, kind and friendly .
Friends_and_family Family
8/10
Excellent
15 Dec 2019
Verified traveler
Draft beer on ground floor and wine bar cocktails on the roof excellent views
Friends_and_family Partner
8/10
Excellent
08 Sep 2019
Verified traveler
Conveniently located, rooms are a bit small but the place is perfect for a business trip.
Business Self
10/10
Exceptional
13 Mar 2019
Verified traveler
The staf were excellent and very helpful and a very nice area
Leisure Self
8/10
Excellent
11 Mar 2019
Verified traveler
the hotel does not have a sign and the taxi does not arrive, it does not have a sign
Friends_and_family Family
6/10
Pleasant
06 Mar 2019
Selena
Very cute rooftop restaurant space & bar...that is only open at night-despite the fact that Bogotá isn’t exactly warm enough to make me want an outdoor sushi dinner!

No options in the day for food after the complimentary breakfast (which itself was probably the best part of the stay), very barebones room with a folding chair, single plastic cup, and no coffee maker. At least the room was clean (although my bathroom had footprints on the ground), and the hot water was reliable!
Business Self
2/10
Poor
25 Feb 2019
Verified traveler

Black is the WORST. AVOID.

Having stayed at many of Bogotá’s hotels, This hotel is the WORST. I literally spent 2 hrs in the room and booked another hotel. The rooms look and feel like dorm rooms or a very low budget motel. The hallways are dark. The entire hotel is just aweful minus the lobby. They really try to get you “booked”with fancy lobby pictures. Do yourself a huge favor and avoid hotel Black. There are many better options in the Usaquen area. BH is my reccomendacion. After leaving the Hotel and explained my predicament, I was even more dissapointed when Hotels.com offered me $20 instead of a full refund. Buyer beware.
8/10
Excellent
12 Feb 2019
Verified traveler
Hotel was very clean and close to the UniCentro Mall. 10-15 min cab ride (5-10,000 pesos) Food was good and service was excellent. Front desk staff spoke English very well and was ReyMary was excellent and very helpful in every way possible
Business_and_leisure Self
6/10
Pleasant
15 Dec 2018
Marianela
Rooms are prety small and because of the color of the walls, bathrooms and halls are too dark. Parking is prety small, too
Business Family
8/10
Excellent
04 Dec 2018
Verified traveler
The Staff was awesome especially Miss ReyMary. She was and is great for the hotel. She helped me get a taxi and made sure they did not overcharge me when paying.
Friends_and_family Family
2/10
Poor
16 Nov 2018
Verified traveler
They did not have my reservation and sent me to another hotel for 1 night, service was horrible. Hotel shakes every 5 mins like there was an earthquake.
Friends_and_family Family
10/10
Exceptional
18 Oct 2018
Mary
Reymar and Edwin were amazing! Is my second time staying at this hotel and would definitely stay again and recommended.
2/10
Poor
24 Sep 2018
Verified traveler
The hotel charge extra for my guest. And expedia rep explain to me there WILL NOT BE ANY EXTRA CHARGES. I PAID EXTRA $45 FOR MY GUEST . I PAID IT BECAUSE I NO CHOICE FOR OTHER HOTEL
8/10
Excellent
10 Sep 2018
Verified traveler
This was a nice hotel find. Colombian style breakfast was great.
8/10
Excellent
03 Sep 2018
Paul

Great value for money

Very clean and good hotel. No air con which is a bit of a problem and my room had a noisy kitchen fan outside but for the cost the general quality of the rooms and hotel was excellent.
Friends
6/10
Pleasant
01 Aug 2018
Maria
Fairly good
6/10
Pleasant
24 Jul 2018
Evg57
Room very uncomfortable for the acomodation requested. Bathroom very tiny. Overall Hotel is to stay if you need it for just to sleep one night
10/10
Exceptional
21 Jul 2018
Verified traveler
Amazing staff and great experience
10/10
Exceptional
13 Jul 2018
Verified traveler
Nice, clean, and kind staff
10/10
Exceptional
11 Jul 2018
Ceasar
Very good service. Nice people. Good breakfast. Safe area.
8/10
Excellent
25 Apr 2018
Max
The Girl at front Desk is gross u know the kind is Girl that will take it personal, depending of whether she likes u or not, she’ll be debating with u From day 1 “ trying to put u Down!”
8/10
Excellent
23 Apr 2018
Verified traveler

Nice Hotel

The lady at the check in was a little too serious, maybe did not have a nice day, apart from that, the hotel was very nice and pleasant. The room was nice and clean. Easy access to the hotel and very close to Unicentro a nice shopping center.
6/10
Pleasant
31 Mar 2018
SEBASTIAN

Nice hotel...awful staf.

The hotel is nice; my kids stayed there las t year and this one too...they told me about how awful were the staff, how bad was the breakfast compared to last year's.

Hopefully they won't go back there.
8/10
Excellent
06 Mar 2018
Auroral

HB best lodge Bogota's location.

I have rated this property in the past, and now it's the same: best deal, location, service, and entertainment. Breakfast is included, convenient bar snack in every room ( for a fee ), 24 hour front desk.
10/10
Exceptional
12 Feb 2018
Ramil

Fun!

Everything was good and fun!
Family
10/10
Exceptional
12 Feb 2018
AuroraL

HB is one of Bogota's best lodging properties.

Excellent location and service. I enjoy the breakfast and amenities offered by this Hotel.
10/10
Exceptional
02 Feb 2018
Luke

Extended My Stay - Booked a Second Night

I decided to extend my stay at Hotel Black by booking an additional day here because of the friendly staff, clean rooms, warm showers and safe area.
Partner
10/10
Exceptional
02 Feb 2018
Luke

Pleasant, Well Priced Hotel in Safe Area

A nice hotel with clean rooms, friendly staff, and warm showers. Breakfast on the beautiful rooftop terrace each morning was very pleasant as well. The area seems safe and quiet.
Partner

Location & surroundings

Hotel Black Usaquen
Calle 127 No 7D 11, Bogotã¡, Colombia

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Hotel Black Usaquen

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