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Estelar Apartamentos Bogota La Fontan
Bogota · Colombia
Av 127 N 15A 10 .View location
8.8/10Excellent630 Reviews
Cleanliness9.0/10 9.0
Service8.8/10 8.8
Comfort8.8/10 8.8
Condition8.6/10 8.6
Location9.2/10 9.2
Neighborhood9.4/10 9.4
Quality6.0/10 6.0
Value8.0/10 8.0
Amenities8.8/10 8.8
See all ratings- Business hotels
- Hotels with charm
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Estelar Apartamentos Bogota La Fontan
This modern, family-friendly aparthotel is conveniently situated in the northern part of the city near CORFERIAS convention centre and just a few minutes from the airport.
This location provides easy access to the city's public transport links, and many excellent restaurants, shops, bars, and clubs can be found in the immediate vicinity. From here, visitors can easily explore the historic and cultural centre of Candelaria and the city's myriad of museums, monuments, and parks.
The contemporary apartments are perfect for both short and long stays, and all come with kitchenette, Wi-Fi, and satellite television.
Guests can relax with a book in the reading room, enjoy a drink in the lobby bar, make use of the business centre, or get fit in the fitness centre, and parking facilities and laundry services are also available.
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This is the perfect place to rest after a long day of sightseeing or business in the vibrant city of Bogota.
With a stay at Estelar Apartamentos Bogotá - La Fontana in Bogotá (Usaquén), you'll be a 2-minute drive from Unicentro Bogotá and 6 minutes from 93 Park. This aparthotel is 8.8 mi (14.1 km) from U.S. Embassy Bogotá and 3.9 mi (6.3 km) from Andino Shopping Center.
Make yourself at home in one of the 97 guestrooms, featuring kitchenettes. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as laptop-compatible safes and desks.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Bogotá? This aparthotel has 13476 square feet (1252 square meters) of space consisting of a conference center and meeting rooms.
A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
LGBTQIA+ friendly
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets allowed
Pet max weight (per pet) in kg is 15
Pet max weight (per pet) in lb is 33
Only dogs and cats are allowed
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Sanitization
Property uses a professional cleaning service
Contactless check-out is available
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
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You need to know
- If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
- Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- The property is professionally cleaned.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Breakfast is not included in the Breakfast rate for children 12 years and under. Breakfast for children can be requested onsite for the listed child breakfast fee.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Host has indicated there is a carbon monoxide detector on the property
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
- This property is professionally cleaned
-
Minimal age
18
-
Optional fees
- Airport shuttle fee: USD 77000 per person (roundtrip)
- Pet fee: USD 36 per pet (varies based on length of stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
Unicentro Bogotá
0.2 km / 0.1 mi
Bogota Country Club
0.6 km / 0.4 mi
El Country Park
0.6 km / 0.4 mi
Embassy of the Dominican Republic
0.7 km / 0.4 mi
Clínica Reina Sofia
0.9 km / 0.6 mi
Embassy of Costa Rica
1.5 km / 1 mi
Universidad El Bosque
2 km / 1.2 mi
Fundacion Santa Fe de Bogota University Hospital
2.2 km / 1.4 mi
Embassy of Canada
2.2 km / 1.4 mi
Hacienda Santa Barbara Mall
2.2 km / 1.4 mi
Usaquén Park
2.4 km / 1.5 mi
Embassy of Mexico
2.4 km / 1.5 mi
Usaquén Flea Market
2.5 km / 1.6 mi
Palatino Mall
2.7 km / 1.7 mi
Barraquer Clinic
2.8 km / 1.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of most recent renovation: 2007
- Total number of rooms: 103
- Number of floors (main building): 8
- Annexe (s): 1
- Number of floors (annexe): 10
- Junior suites: 23
- Suites: 53
- Accessible rooms: 2
- hotel
- American Express
- Diners Club
- MasterCard
Show 44 more facilities & services
- Visa
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fiExtra charge
- Valet parkingExtra charge
- Airport ShuttleExtra charge
- Room service
- Laundry serviceExtra charge
- LaunderetteExtra charge
- Medical service
- Air conditioning in public areas
- Hotel safe
- ShopExtra charge
- Garden
- Bicycle storage
- Sun terrace
- Restaurant
- Smoking area
- Conference room
- PrinterExtra charge
- Business centre
- Sun loungersExtra charge
- SaunaExtra charge
- Spa treatmentsExtra charge
- Hairdressing salon
- Breakfast
- Breakfast buffet
- Continental breakfast
- Buffet lunch
- À la carte lunch
- Set menu lunch
- Buffet dinner
- À la carte dinner
- Set menu dinner
- Special dietary options
- Children get free accommodation, meals payable on the spot
- FitnessExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
Room SUPERIORRoom • SUPERIORROO.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEstelar Apartamentos Bogota La Fontan
Room SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARDSUI.ST-4
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEstelar Apartamentos Bogota La Fontan
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST-4
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEstelar Apartamentos Bogota La Fontan
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT SUPERIOR TWO BEDROOMSAPARTMENT • SUPERIOR TWO BEDROOMSAPT.B2-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- SUPERIOR TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEstelar Apartamentos Bogota La Fontan
APARTMENT SUPERIOR TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- SUPERIOR TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B2-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEstelar Apartamentos Bogota La Fontan
FAMILY ROOM STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: FAM.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Estelar Apartamentos Bogota La Fontan
100
reviews shown
NAUFA
Like always delicious breakfast.
The staff is always nice and welcoming
The apartment is clean and comfortable
The towels are like new
The beds are comfortable
The bathrooms are clean
One thing to consider is the bathrooms needs a wall-mounted magnifying makeup mirrors.
The staff is always nice and welcoming
The apartment is clean and comfortable
The towels are like new
The beds are comfortable
The bathrooms are clean
One thing to consider is the bathrooms needs a wall-mounted magnifying makeup mirrors.
Maria Gabriela
Very friendly staff, great location, delicious breakfast. Second time staying here and will stay again!
Andrey alexander
Excelente atención
Laura
Staff, localización. Es hermoso y agradable
Miguel Angel
Excellent price-experience. Close to malls and good transportation to all the city.
Salvador
I enjoyed our stay and definitely look forward to returning. I loved the fact that you can walk to the mall. Transportation was very accessible from the hotel. We had an amazing stay!
juliette
This is a super nice hotel and we stayed in one of the appartments, it is a nice place to stay with family but not for elderly people.
Walking distance for the eldery with limited capacity is too much.
We loved the Plaza Cafe restaurant.
But overall is was a nice experience there.
Walking distance for the eldery with limited capacity is too much.
We loved the Plaza Cafe restaurant.
But overall is was a nice experience there.
David
Great location and renovated suites, nice staff and great value for your money
Andrew
You name it, the hotel has it! It is unbelievable.
Marcel
I was at your apartments for 3 weeks on which we received an excellent service from the cleaning/ food/tecnical/transportation/bar/ front desk staff. We were very impressed by the clean and professional uniforms they were wearing all the time. Une thing I will recommend and that is to have inside the courtyard an small mini store to purchase toiletries instead of going out of facility with the typical traffic congestion and my other suggestion is to install security bars on showers specifically for seniors or people with disabilities.
Marlene
You dont feel like you are in the middle of the city a lot of open spaces
Deysi
Old, wear out furniture, windows no sound proof, noisy apartment not able to sleep. Shower floor with black stains. Shower door rail dirty, black full of hair.
Staff no receptive to change request due to \"rate paid by Expedia.\"
Breakfast bakery offers no option to warm up or toast pieces that not fit in the toaster.
Staff no receptive to change request due to \"rate paid by Expedia.\"
Breakfast bakery offers no option to warm up or toast pieces that not fit in the toaster.
AURORA
the food is good. Paola is the best trying to provide and accommodate my family for an amazing experience.
i don't understand a hotel /apartment will close a restaurant the busiest time of the year? unbelievable. The wait in the morning was crazy. The management team should consider occupancy for this type of decisions.
i don't understand a hotel /apartment will close a restaurant the busiest time of the year? unbelievable. The wait in the morning was crazy. The management team should consider occupancy for this type of decisions.
Diana
Delicious and varied breakfast. Fee
David
We have stayed several times in this hotel, it is great, specially the friendly staff and top service. However, we are not giving a 5 stars because for the first time we have come to see lots of smoking people in open areas, which is a bad thing for us. We cannot enjoy anymore the relaxing walks through the beautiful building because smokers are allowed to smoke in open areas; we believe smokers must have a designated area; we, non smokers deserve the right to enjoy open areas without the inconvenience of smokers around us.
Estefany
Great location, next to many restaurants and a huge shopping mall which has a 24hrs supermarket.
We stayed in the apartments, furniture very outdated, the BEDS ARE HARD AS A ROCK, even with mattress toppers. On our last two days there was contruction noise from 8am all the way to night time, without notice, we wanted to chill in the room the last day. I had to call and complain about the noise. The place if very clean, staff attentive the breakfast was good.
We stayed in the apartments, furniture very outdated, the BEDS ARE HARD AS A ROCK, even with mattress toppers. On our last two days there was contruction noise from 8am all the way to night time, without notice, we wanted to chill in the room the last day. I had to call and complain about the noise. The place if very clean, staff attentive the breakfast was good.
Harrison
Excelente propiedad
george
Cleen room very big
Esteban
The phone was not working in my room, and they did not fix it. Great breakfast !
Hector
Excellent stay in Bogota
Ricardo
Personal y hotel sin sentido de servicio al cliente, ante un cambio de fechas se mostraron totalmente inflexibles
David
Spacious well equipped suite. Attentive helpful staff. Excellent attractive property near to shopping mall and with transport on hand
Andres
great location, very good service. The apartment was a bit old and not well maintained
Andres
nice unique everything is awsome, good for stay in Bogota.
Mayra
I am happy but there’s a few details that I must mention for example an employee at the restaurant wanted to obligate my baby to say hello when he did not want to.
Diego
We had a good stay at La Fontana. Great breakfast. Spacious apartment. Conveniently located. Across from the Mall / Restaurants.
Roberto
It’s a 5 star hotel that’s affordable, safe, in great condition, and with amazing costumer service.
ANA
Great service , attention , wish they would have provided the apartment we got the second week we stayed in, due to upgrades
The hotel was doing at the time, we were moved to another better apartment.
The hotel was doing at the time, we were moved to another better apartment.
Carolina
The staff is incredible! At breakfast we had Paola and Peter serve us and Julian and Andres assisted us in the lobby with anything we needed.
javier
Great location
javier
Great place with a lot of good restaurants and close to mall and súper store
Flor
Convenient, breakfast was the best. The apartment will be better with washing machine and a dryer.
Agustin
Congratulations
Congratulations
Maria
Great overall! The outdoors are so beautiful!
Joel
Service was great. Room was large and quiet. Breakfast buffet was outstanding. The furnishings in the room could use an update, but are still in fair condition.
Liciana Drussela
The property and the area is family safe. There is a mall 5 min walking distance.
Joaquin
Kindness, professionalism, excellent service, cleanliness, tranquility, excellent for relaxing.
Alex De
This hotel is centrally located and offers great restaurants. The staff is amazing, making it a great place to stay.
David
Awesome and clean apartment, very safe and clean, super safe property and nice staff for a reasonable rate
Carolina
Excellent property and great service
Daniel
Great place to stay. Very safe
Renee
I was pleasantly surprised on the beauty of the complex. My room was way larger than expected and I had a lot of privacy. I would have liked more information available in the room and supplies. Even a QR code for a link to how to book services in the hotel, how to get convenience items, where breakfast was, a map to get around and attractions. Having to talk to the front desk all the time or ask someone is sometimes hard of the timing is off or language barrier. Other than that the bed was the best I’ve had in a while at a hotel and the free breakfast was great! People were very accommodating. Thanks for a wonderful stay.
Myriam
Area of the property is great. The property apartments need badly an upgrade, I felt like living in the 80s
Ricardo
Spanish (please translate)
El hotel es uno bueno pero muy aburrido. La seguridad muy estricta, te hacen sentir que estas en una carcel con tanta pregunta y miradas, se siente como que desconfian de todo. Si no estas muy bien vestido te comienzan a mirar con sospecha y se comunican entre ellos para velarte. Se dejan llevar mucho por las apariencias de la vestimenta
Es un hotel donde claramente el trato hacia un turista de placer versus uno de negocios es muy notable, te hospedan en apts. y otros en el hotel, te diferencian hasta de donde vas a desayunar, si en el rest. grande o en Los Rosales q es mucho mas limitado en menu y pequeño para los no ejecutivos o de negocios.
Si no utilizas de sus taxis (q son el doble de caro que uno regular y utilizas alguno de afuera o un Uber no lo dejan entrar para recogerte ni dejarte en la entrada del lobby de la fuente, porque disque no hay una conseción u arreglo con ellos (o sea q se joda el turista en las afueras, y si esta lloviendo ni les importa). Hasta el maletero mira mal si es un taxi o Bus feo y sucio el q llega, aqui todo es es imagen. Cuando he ido de negocios por la empresa es tan distinto, opté por hospedarme con mi pareja de aniversario y fue muy incomodo.
El hotel es uno bueno pero muy aburrido. La seguridad muy estricta, te hacen sentir que estas en una carcel con tanta pregunta y miradas, se siente como que desconfian de todo. Si no estas muy bien vestido te comienzan a mirar con sospecha y se comunican entre ellos para velarte. Se dejan llevar mucho por las apariencias de la vestimenta
Es un hotel donde claramente el trato hacia un turista de placer versus uno de negocios es muy notable, te hospedan en apts. y otros en el hotel, te diferencian hasta de donde vas a desayunar, si en el rest. grande o en Los Rosales q es mucho mas limitado en menu y pequeño para los no ejecutivos o de negocios.
Si no utilizas de sus taxis (q son el doble de caro que uno regular y utilizas alguno de afuera o un Uber no lo dejan entrar para recogerte ni dejarte en la entrada del lobby de la fuente, porque disque no hay una conseción u arreglo con ellos (o sea q se joda el turista en las afueras, y si esta lloviendo ni les importa). Hasta el maletero mira mal si es un taxi o Bus feo y sucio el q llega, aqui todo es es imagen. Cuando he ido de negocios por la empresa es tan distinto, opté por hospedarme con mi pareja de aniversario y fue muy incomodo.
Ramon
Personnel very professional and willing to help all the time.
Also breakfast buffet very good and staff always very pleasant to assist.
Also breakfast buffet very good and staff always very pleasant to assist.
Fabiola
Todo era muy bien
Ramon
Safe close to many activities and all the staff ready to assist at all times.
Suggest better ways to guide visitors around the property. Area is large and confusing at times to go from place to place, place visible exit signs to assist in case of an emergency!
Suggest better ways to guide visitors around the property. Area is large and confusing at times to go from place to place, place visible exit signs to assist in case of an emergency!
Dennis
Excellent Place to Stay
Staying here many times before is testament to the excellent friendly service, excellent rooms and beautiful apartment grounds and close to anenities.
Eddie
Staff was friendly and attentive. Breakfast was incredible with excellent fruits and yogurts and eggs and other hot food. Great location across from Unocentro Mall to eat at restaurants and grocery shop. Near the hospitals as well - great when visiting a loved one who may be in the hospital.
Gilda
I loved my experience staying at apartments bogota La fontana it was an amazing experience and will definitely be back again.
Mariana
I spent 10 days and I felt like home. Hotel staff was super friendly, attentive and helpful. The location is great.
Laura
We had an amazing stay at the hotel. Breakfast was really good and the location was perfect. Room was very spacious and nice for a family.
Carlos
Extremely loud party until 2am
It is not true that this hotel is quiet. Blasting music until 2am is not what we signed up for when we brought our family here for Christmas. We expected a good night of rest after traveling and couldn’t sleep until after 2am. When we called the front desk we were put on hold and hung up on. Repeatedly. Then ignored. After 45 mins of no answer from the hotel I had to go to the front desk. We were offered a room with 2 beds and no apology. My little girl had finally fallen asleep by that point and was couldn’t leave her alone. We paid for an apartment and not this.
Natalia
The apartments are comfortable and the best part is the staff always willing to help and accommodate guest and their needs, I will come back and stay at the hotel.
Joae
I love this place, very comfortable, extremely clean, awesome staff
Mireya
Todo bien
Ernest
Excellent service, courteous staff, very clean, and safe. Recommend La Fontana to all that visit Bogotá.
Rafael
Amazing clean and beautiful place. Very convenient
Yazmin
Apartments need to be updated. Cleaning needs to be better, please. Staff, transportation and location are top notch.
Isaac Emilio
Excellent service, friendly employees, beautiful installations, lots of options for shopping and dining nearby. We stayed in one of the apartments, plenty of space (a bit outdated) but well maintained, good breakfast. Will definitely stay there again.
Roberto
Great place to stay with for a family with children. Highly recommended!
Marlene
pet frienly
Jennifer
Excellent service
Diego
Good condition area little busy with the traffic
Diego
Inside the cabin the shower was not in really good condition, I did the observation at my check uoi
Steven
Called room service 5 times, no answer, called front desk 4 times no answer. If there was an urgent issue or medical emergency, you would be screwed here. I had to go to the first floor to order a meal: manager needs training, he didn’t understand the issue and said it’s normal at 10 pm to have nobody answer. Good luck!
Analucia
Was amazing!
Aurora
The bed are to hard please work on it
Ilene
It was quiet and yet very close to all shopping amenities. People were friendly and very helpful.
James
Good location
Great location but the rooms are old and need updating.
Maricira
Good food
DAVID
Good place to be. Large spaces in the apartment. Excellent social areas. Very good food. Good attention from the staff. I'll be back.
Verified traveler
Amazing apartments with very good customer service and great location.
Olga
This property is amazing. We have stayed here twice with my family. First time we had a large apartment, second time 3 apartments. Breakfast was included and it was awesome. The variety of foods, juices, cheeses, breads, etc was incredible. The staff is top notch, professional and very customer oriented. This property also had the best sushi I had in Colombia. It was a huge boat with I believe 65-70 pieces of outstanding varieties of sushi! What a delight! Overall, very impressed with property, location - close to Unicentro and great restaurants and shopping. We will be back! Thank you!
FRANCY
Beautiful hotel in a very convenient area.
Mariana
I liked the comfort of the beds and variety of breakfast options. Staff were attentive and friendly.
Rosalinda
I actually don't want Americans to come here and ruin things so I won't say anymore
Carlos A
Excellent customer service
Robert
We loved this place!!
Amparo
Was good
Gabriel Maldonado
Wanted to charge me for an additional guest when the price for two people is the same
Sebastian
Love the place
Sebastian
Love the architecture
Nancy
The property is wonderful. Great location, staff is friendly and helpful.
carlos
Great hotel and team members are great
Edmond
Super nice service thumbs up
Harrison Fernando
Excellent Colombian-style hotel with world-class service and restaurants on the property. Friendly staff.
James
Amazing property. Highly recommend.
Javier
Great place to stay at! The apartments are a bit dated but it looks like they are in the process of being remodeled. Would definitely stay there again.
Isaac Parra
The staff was very helpful when I need it.
Maria
The location and staff are great. Very friendly and helpful staff
Maria
Friendly staff willing to do their best work they can do. Really enjoyed our staying there.
Rayson
It’s a very good hotel. There where some issues regarding transportation (we asked for a large SUV/Van but a small crossover showed up) to the Airport but they quickly resolved it.
Campo
There was a paint workers on the hallway; the paint odor and dust go into the apartment; i am sure they have other apartments with out this problem, but they did not said nothing or just do not care about that.
People all around where very nice.
People all around where very nice.
Maria
Mostly everyone here at the hotel is very friendly, kind and polite. Very efficient and get things done quickly. The hotel is very well located which helps with the challenging traffic in Bogota.
We are enjoying our staying so far with our family. There is a tiny chapel and daily there’s a mass at 11:30am which is very nice and convenient if you want to join. If you are here to see family the hotel makes things easier for everyone.
People at the Italian restaurant are very professional and friendly. The food is amazing. Breakfast is good too.
Thanks to everyone for making things easier for us. We really enjoyed staying here.
We are enjoying our staying so far with our family. There is a tiny chapel and daily there’s a mass at 11:30am which is very nice and convenient if you want to join. If you are here to see family the hotel makes things easier for everyone.
People at the Italian restaurant are very professional and friendly. The food is amazing. Breakfast is good too.
Thanks to everyone for making things easier for us. We really enjoyed staying here.
Edmond
This hotel is the best with the best safety
Julie
The hotel it’s gorgeous, we stayed in one of the apts and was lovely, clean, roomy, the breakfast buffet is delicious. The sushi bar it’s great with the live music. I can’t complain about the staff or anything in this hotel.
Isaac Parra
Staff was very helpful, place was very nice, I will come back again.
Miriam
We had a great family vacation. This was my second time at La Fontana. This time we booked at total of 4 apartments and used the main restaurant for a family gathering. Personnel is professional and kind. Thank you.
Richard
Very friendly.
Location & surroundings
Estelar Apartamentos Bogota La Fontan
Av 127 N 15A 10 ., Bogota, Colombia
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Estelar Apartamentos Bogota La Fontan
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