Grundarfjordur Bed And Breakfast

Iceland , West Iceland
Grundarfjordur, "nesvegur, 5"
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5 reviews shown

2/10

Poor

16 Jun 2023

Arturo

Was not able to check in and had to scramble to find other accommodations at last minute. Here is the message from property:

Thank you for booking room, unfortunately there must be some confusion, the room is already booked and occupied. Sorry for the inconvenience.

Business_and_leisure Self

2/10

Poor

11 Jun 2022

Shawnna

Horrible. They canceled our reservation for two room at arrival. This was for my daughters college graduation. There was no notice. I called when we arrived because no one was on site. That’s when I found out they wouldn’t be honoring my reservations. With no back up plan in a small college town on graduation weekend. Expedia also was of No help. My reservation never officially was canceled, by the property or Expedia when I called for help on a resolution. Now I have to work on reimbursement for the reservation of 2 rooms and paid last minute rates on a busy weekend. I booked months in advance only to have to find last minute accommodations on my own.

Leisure Family

4/10

Poor

17 Oct 2019

Verified traveler

The property was overgrown and unmaintained giving the impression of an unsafe environment

Leisure Partner

2/10

Poor

29 Aug 2019

malissa

DO NOT STAY HERE!

Worst experience ever! DO NOT STAY HERE! Made a reservation while in Davis staying with family. Drove over an hour later to view the place. When I arrived, the basement where they rent out two tiny rooms smelled like excrement. Decided to let the smell air out and came back a couple of hours later. The shared bathroom was dirty and had a HUGE black widow spider on a web in the shower stall doorway. Called the owner and she sent someone downstairs. First off, he denied it was a black widow. Then he said it was ok because black widows aren't poisonous (they are). Then he said because of the garden outside, he could kill it but more would come back. At that point, I asked for a refund. He said the refund was up to the owner but would not go get her. This \"b&b\" is really just a dirty and spider-infested basement run by unreasonable people. Because it is listed as non-refundable, they are not issuing a refund even though I didn't disturb the room and I did not deprive them of any bookings as both rooms were not rented out for the extremely short time I was there. Gave them the chance to make this right and they will not. Hope everyone reads this review and STAYS AWAY!

Self

4/10

Poor

15 Aug 2018

Morgan

It was super hot and the A/C was off when we arrived, they turned on but never got to a comfortable temperate. And they turned it off at night. I mentioned and they gave me a fan.