Italy
, Sicily 
Christopher
Arrived 2300, booked comfort room and was initally given small room. Went to complain and had to use google translate, the staff barely spoke or understood english and this continued throughout the week. When we got the right room, it was a good size but was basic. Patio doors but not a walk out balcony. It was directly on the back so had the entertainment blairing each night. The rooms are NOT soundproof! We could even hear people dining! The bed wasnt comfortable as it was too firm, the pillows were huge and only a tiny bed cover which didnt even fit the width of the bed. The pool is basically inside and the resturant seating surrounds it, so its more like decoration rather then for use as theres only 2 loungers. It doesnt get any sun. The beach bar is extra. The normal bar is okay. The food was repetative and not to the standard people have made out. By the time you get back to your table, if it was warm, its cold. You have to play towel wars before 7am to get a decent beach lounger as most are under cover and the hotel doesnt get any sun after 1500 unless its the front row!
The spa... well that saves this hotel and was fab. It's the only part we enjoyed, we had 5 massages each and a hamman, always recieved great care and service. The location of hotel is central and next to marina. Entertainment each night which is loud but it did stop most nights at 2300. The bar is then paid for after that time so the noise reduces alot.
The hotel isnt bad, just very average.
The spa... well that saves this hotel and was fab. It's the only part we enjoyed, we had 5 massages each and a hamman, always recieved great care and service. The location of hotel is central and next to marina. Entertainment each night which is loud but it did stop most nights at 2300. The bar is then paid for after that time so the noise reduces alot.
The hotel isnt bad, just very average.
