shadi
Our room was advertised as having a balcony and a sea view. However, we were assigned a room on the third floor with no balcony at all. Although the room faced toward the water, the sea was completely blocked by buildings across the street, making the \"sea view\" description misleading.
The room itself was very basic. The wine fridge was not cold, there was no safe in the room, and when I asked about it, the owner responded that they were not obligated to provide one, which I found to be an unhelpful and disappointing response. Despite the room being large enough, there was no comfortable chair or couch to sit on.
At first glance, the room appeared clean, but a closer look revealed random hairs on various surfaces. The towels were somewhat worn and showed signs of age. The hallways were also extremely hot and uncomfortable.
The location was acceptable, but overall I felt the property provided only the bare minimum. Combined with what I believe to be misleading room descriptions on the website, the experience did not meet expectations. I would not choose to stay here again on a future visit to Palermo.
The room itself was very basic. The wine fridge was not cold, there was no safe in the room, and when I asked about it, the owner responded that they were not obligated to provide one, which I found to be an unhelpful and disappointing response. Despite the room being large enough, there was no comfortable chair or couch to sit on.
At first glance, the room appeared clean, but a closer look revealed random hairs on various surfaces. The towels were somewhat worn and showed signs of age. The hallways were also extremely hot and uncomfortable.
The location was acceptable, but overall I felt the property provided only the bare minimum. Combined with what I believe to be misleading room descriptions on the website, the experience did not meet expectations. I would not choose to stay here again on a future visit to Palermo.
