Name: Ostello Bello Palermo
Address: Via Galileo Ferraris, 3, Palermo, 90133, IT

Ostello Bello Palermo

Sicily · Italy

Via Galileo Ferraris, 3View location

20 reviews shown

10/10

Exceptional

29 Jul 2026

Karina-talia

I had the time of my life at Ostello Bello, the staff was super friendly and inviting from the start to finish. I had no issues with check in and check out and made so many cool new friends worldwide. 10/10 experience.

10/10

Exceptional

16 May 2026

Lina

The hostel is ok, however, the room I was in was to me very unwelcoming.

Self

2/10

Poor

20 Apr 2026

Jesse

I attempted to check in on Friday, April 17 at approximately 01:30 AM. Despite informing the staff member that my stay was already prepaid, he insisted that I pay again and stated that it was “not his problem” if I had to pay twice, and I should just talk to the morning staff.

I initially spoke to him in Italian and presented my passport along with my Italian documents, none of which are Chinese. Nevertheless, he continued to insist on a second payment, something I have never encountered in any of my previous prepaid stays. When he became frustrated, he switched to Google Translate and began speaking to me as if I only understood Chinese, despite the fact that I had spoken exclusively in Italian and English with the staff, and Spanish with my friends throughout the night.

At no point did I present a Chinese passport, speak Chinese, or indicate any connection to that language. His assumptions were inappropriate and unprofessional.

The insistence on double payment demonstrates a lack of competence in handling check‑ins, and the remarks and behavior displayed toward me were discriminatory. This experience reflects a concerning lack of professionalism and cultural awareness, and it significantly impacted what should have been a straightforward check‑in process.

Friends_and_family Friends

10/10

Exceptional

24 Jan 2026

Evan

Great amenities, super friendly staff, and every night there is a community event, great spot to meet people!!

Self

10/10

Exceptional

01 Dec 2025

Valérie

Nice amenities:)

Self

10/10

Exceptional

13 Oct 2025

Katherine

Loved the hostel. The staff were really friendly and supportive. There were loads of activities that brought people together so it would be easy to meet other travelers. I particulary wanted to find the flea market and they were helpful and gave me directions. The room was clean and comfortable and the location is excellent. I went for walks in the morning along the harbour.

Self

10/10

Exceptional

07 Sep 2025

cristian

Loved my stay at Ostello Bello! Super clean, really nice vibe, and everyone was so friendly. The location is perfect — easy to get around and close to everything. Honestly, such good value for the price. Would definitely stay again!

Leisure

10/10

Exceptional

22 Jul 2025

Verified traveler

best front desk workers

stunning property that has great amenities and friendly staff - front desk was super friendly and helpful that do such an amazing job of making you feel welcome and setting the tone for a great stay! offering water and just being all smiles and generous even if juggling a bunch of requests! grazie mille and hope to return soon

10/10

Exceptional

22 May 2025

Maria Victoria

Es el mejor hostel al que fui. Limpio, super amplio, bien ubicado. La atención de los chicos de recepción y su buena predisposición siempre hicieron que tuviera una semana increíble. Un detalle no menor es que te dan café y una variedad de pastas para elegir completamente gratis. Anthony, Juan y equipo, gracias por todo :) espero volver pronto!

Leisure Self

10/10

Exceptional

05 Aug 2024

Redouane

The property is located in amazing location,near the marina where's nice restaurants and enjoyable walk in the evening.
The staff of the property were very supportive and helpful..

Leisure Partner

8/10

Excellent

05 Aug 2026

Magnus

The hostel was spacious, welcoming, and had a great atmosphere. We received a warm welcome on arrival and were given a thorough introduction to the facilities and how everything worked.

The location was excellent—close to the waterfront while still being within easy walking distance of the city center, making it a great base for exploring.

The building itself was full of character. We really appreciated the high ceilings and the original doors and windows, which gave the rooms a lot of charm. However, some of the doors could use a bit of maintenance. They creaked quite loudly when opened or closed, so it was easy to hear both your own door and the neighboring rooms’ doors.

The hostel organized a variety of activities every day. We only joined a couple of the evening parties with DJs, but they were fun and created a lively social atmosphere.

We had breakfast at the hostel on two mornings. It was good, but fairly simple. With just a few small improvements, the breakfast could easily be taken to the next level.

8/10

Excellent

11 Jul 2026

nicola

In linea generale un buon ostello. Unica pecca non c'è uno stendino in stanza dove fare asciugare i propri panni lavati, cosa che avevo trovato in altri ostelli. Anche perché il costo del lavaggio e asciugatura per ogni volta si aggira sui 9€, personalmente un costo elevato. Nella piscina spesso notavo chiazze di residuo di solari o altro, non mi ha fatto impazzire come piscina e pulizia... I 2 piccoli frigoriferi comuni sono troppo piccoli per contenere la tanta roba degli ospiti. In altri ostelli ho trovato grandi frigoriferi capienti... Lo staff tutto gentilissimo e cordiale.

10/10

Exceptional

15 Jun 2026

Rose

Meilleurs expérience de ma vie je pense , le personnel est très friendly est impossible d’être vraiment seule haha !!! À refaire

Self

10/10

Exceptional

10 Apr 2026

Gürkan

So friendly environment. And Anna makes great cocktails.

Self

6/10

Pleasant

07 Sep 2025

Tatiani

A estrutura fisica e staff sao muito bons
No entanto o quarto fica virado para a area da piscina, onde a musica fica tocando pelo menos até a 1h da manha, sendo impossivel dormir antes disso.
Alem disso, quarto sempre sujo, nao vi a limpeza do comodo.
Outro ponto bastante estranho é que, diferente das outras unidades que ja me hospedei, os hospedes nao parecem estar interessados em interagir com os outros, parece mais um \"clube para adolescentes\"

Self

8/10

Excellent

02 Sep 2025

Marwa

Bien

Leisure Self

10/10

Exceptional

02 Jul 2025

Verified traveler

Parfait Refuge à Palerme pour voyager en sac à dos

Super séjour dans cette auberge ! Tout était au top : bar, rooftop, piscine, hamacs… l’endroit est vraiment agréable pour se détendre ou rencontrer du monde. Les lits sont confortables, avec un tiroir sécurisé pour ses affaires — pratique et rassurant. Les installations sont modernes, bien pensées, et la propreté est nickel. Franchement, que du positif, j’y retournerais sans hésiter !

Self

10/10

Exceptional

07 Jun 2025

Isadora

Väldigt bra

Self

10/10

Exceptional

13 Sep 2024

Anna-Lena

I spent three nights in the hostel. It is located right next to a small harbor and it takes about 15-20 minutes to walk to various places of interest.
Personally, I only used the hostel for sleeping as I explored the city during the day. A clear recommendation for open-minded people, whether alone or in a small group. The price-performance ratio is top. There are events in the evening and you are sure to get into conversation with people quickly. It is very clean and the staff are incredibly friendly and helpful. The rooms are equipped with everything you need.

Leisure Self

10/10

Exceptional

01 Sep 2024

priscila karla

O local é muito novo; limpo e bem localizado.
Tudo funciona muito bem. Lavanderia; banheiro. Há área para jogos; estudo; trabalho e um bar onde tem atividades todos os dias.
A cozinha é perfeita para fazer sua própria massa. O hostel fornece inclusive a massa de graça com vegetais para que os hóspedes preparem.
O terraço é bem bonito e da vista para Marina.
Como há atividades à noite todos os dias, o barulho pode incomodar, mas se você gosta do agito, está no lugar certo.

Friends_and_family Friends