Hotel Joli

Italy , Sicily
PALERMO, Via Michele Amari 11, 11
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100 reviews shown

6/10

Pleasant

14 Oct 2025

Robert

Clean but difficult access to third floor rooms,, especially with luggage. Shower head needed replacing and refrigerator did not work. Very comfortable bed and decent pillow.
Interesting neighborhood and easy to walk. Somewhat sketchy near the waterfront. A couple blocks from fabulous pizza.

Friends_and_family Friends

10/10

Exceptional

08 Oct 2025

Francesco

24/7 front desk service. clean room, safe area. walkable to every major spot and central area

Partner

8/10

Excellent

08 Oct 2025

Cheryl

The balcony was a real plus, as well as the location.

Partner

4/10

Poor

30 Sep 2025

Jackie

Very noisy at all hours. Difficult to get a good nights sleep. Very basic.

Leisure Family

6/10

Pleasant

30 Sep 2025

Jackie

Very noisy and hot rooms. Air conditioning not very effective. Traditional furnishings. Not all that comfortable. Reasonable for the price but wouldn’t return.

Leisure Family

10/10

Exceptional

24 Sep 2025

Danilo

The staff was very kind with us, the hotel is in the city centre so it's very easy to reach the main attractions. The structure is clean and very nice. I suggest it very much

8/10

Excellent

22 Aug 2025

John

I would recommend this hotel , within walking distance to the main and old city . Nice and clean and staff was friendly.

10/10

Exceptional

11 Jul 2025

Robert

Great boutique hotel.

Very clean and comfortable. Staff were all incredible. Great location with plenty of nearby restaurants to choose from. Shopping and key historical sites a five minute walk away.

Leisure Self

4/10

Poor

21 Jun 2025

Eduardo

They offer a parking they don’t have a parking the parking is over the street if you lucky because is a busy area to park
The hotel is clean but installations to old

Leisure Family

10/10

Exceptional

08 Jun 2025

Richard

Great people, clean rooms, reasonable rates!

Leisure Self

8/10

Excellent

02 Jun 2025

Regan

Stay here always.
Nice people. I will be back

8/10

Excellent

17 May 2025

Rose

I liked everything except the room itself. Room was too small and bathroom was even smaller. Shower needed a new door and in general disgusting and very tiny.
Loved the breakfast buffet and staff there were very helpful.
The art deco look of the hotel is very nice.

Leisure Partner

4/10

Poor

02 Dec 2024

Colin

The Shower is awful! No hand shower only from above! The room door was left open by the cleaner, got back and my room door was wide open. The staff were friendly, I like them! It’s a very old hotel that seriously needs a refurb! There is a nice breakfast room and a hotel mini bar which is nice! No gym or pool! Location is good

Leisure Self

8/10

Excellent

18 Oct 2024

Peter

Good location near ferry terminal, and on direct bus route from train station. Site overlooks a small park. Rooms are a bit dated, but have character. Comfortable bed, A/C works, everything clean.

Leisure Self

8/10

Excellent

14 Oct 2024

William

Two Day Stay in Palermo

Good value for the price. Great location. Easy walking access to waterfront and pedestrian friendly streets with bars, restaurants and shopping options including supermarkets.

Partner

10/10

Exceptional

13 Oct 2024

Maria

Loved this beautiful hotel. Would definitely stay there again.

Leisure Friends

10/10

Exceptional

02 Sep 2024

William

Excellent

Leisure Partner

10/10

Exceptional

02 Sep 2024

William

The hotel was very nice, staff were friendly and i have nothing to complain and i higly recommend if you are looking for a nice budget hotel. Very european, italian feel about this hotel.

Leisure Partner

10/10

Exceptional

13 Aug 2024

Dr Jacqui

A wonderful hotel, great staff, exceptionally clean and perfect location

Business

8/10

Excellent

15 Jul 2024

Peter

The staff were friendly.
I could walk to all I wanted .
The room needs a bit of up keep but good for the money.
( I’m not answering the eco friendly question- it’s stupid)

Leisure Self

8/10

Excellent

20 Jun 2024

Ann

It is a great location. Parking is difficult, almost impossible. Great staff. Old historical hotel. AC is loud, hard to sleep when it is running. Price is very good. I can stay again.

Leisure Family

6/10

Pleasant

06 Jun 2024

Rodoniki

For its money I guess hotel Joli is OK and the staff have the traditional Sicilian hospitality. BUT avoid the rooms in the ground/first floor at all costs! They should be suitable only for renting by the hour!!!!! And the price is the same for all their rooms… also if you travelling from far, ask for a room towards the back or you won’t sleep at all. The hotel is next to a local court house.

Business_and_leisure Self

10/10

Exceptional

03 Apr 2024

Fabio

Great place to stay

Hotel joli is a charming and quirky hotel .
Staff is friendly and welcoming.
Great value for money.

Self

10/10

Exceptional

25 Feb 2024

Julie

Good stay

Very good location. Breakfast mainly pastries and sweet items. Fruit & juice also available.

Friends_and_family Family

6/10

Pleasant

18 Dec 2023

Edward

The woman at the front desk was not very friendly or helpful. The gentleman working the desk late night was very helpful.

Leisure Partner

4/10

Poor

10 Oct 2023

Leonard

The bedroom was very nicely decorated with antique furniture. The ceiling was decorated in an unbelievable manner suitable for a cathedral. It was gorgeous. However. The bed was as hard as concrete. The pillows were as thin as towels. The bathroom was so tiny it was virtually unusable. Breakfast was meager. The elevator was completely ridiculous. I couldn't wait to leave this hotel.

Leisure Partner

6/10

Pleasant

29 Aug 2023

Giacomo

It was ok but you can tell they refilled the soap bottles in the room with soap mixed with water, and the pillow were falling into pieces. The breakfast didn’t have much savoury (no eggs for example), very low quality bread and on Monday no fruit because “they don’t deliver it on sunday”. I mean it’s not that you are placed in the middle of nowhere. If they don’t deliver on su day go to a supermarket and buy some!

Leisure Partner

6/10

Pleasant

31 Jul 2023

Mandy

Good location

We had a delayed flight and arrived late, the reception was not very friendly or informative. We had 2 small rooms one had no working aircon. Breakfast was ok, but a lot of sweet options. The best thing about this hotel was its location

10/10

Exceptional

15 May 2023

Regan

Molto Bene Great property it’s not the Waldorf but I could stay there again nice staff don’t get the grumpy girl at the front desk in the early evening ignore her and you’ll love you stay

10/10

Exceptional

25 Aug 2022

Stefka

Zlatareva

Amaizing hotel, best location, frendly people.

Partner

6/10

Pleasant

16 Jun 2022

Aurelie

Not sure about value for money. Just ok

We were a bit disappointed by this hotel. We were thinking to stay in a old but charming hotel. In the end if wasn't the best experience. it was the most expensive hotel we had in Sicily and really not the best.

1. Bathroom : Big NO for us. As mentioned by other guest on Google review the bathroom is really small and outdated. Our shower head did not work properly, it did oblige us to get closer and closer to the wall. The bathroom need to be completely refurbished. Some part of the tiles were started to mold. However the water is really warm if it is what you like.

2. Our room was on a ground floor. With really bad isolation. Near a loud restaurant and street. Also near the reception. Other guest wasnt happy about his room situation ( which we understood). But on 4 night stayed we only slept properly once. We live in Mexico city not a village and we are used to the noise normally. Maybe with another room it would have been better.

3. Furnitures in the room : a refregirador was one of the bed table of the bed. We thought it was a bit weird but ok why not. Unfortunately it did not even work. Cupboard smelled bad.

4. Cleaning was done daily and really well. Big plus for the property

5. The location of the hotel is not so bad. Walking distance to the main streets if you don't mind walking 10 to 20 mins. 25/30 min to reach the train station walking.

6. The staff is nice, we did not speak much with them.

Overall : its ok, but disappointed

Partner

8/10

Excellent

29 May 2022

Claude

The staff was nice and friendly and the room was clean and cosy. It was easy to get to Roma avenue wcich is one of the main artery accessing the pedestrian streets

Leisure Family

8/10

Excellent

28 May 2022

andrea

The staff were very responsive when I asked for a different room due to it being very hot in the 4th floor room I was assigned. The front desk immediately changed my room to an empty first floor room. The area around the hotel is great, very accessible to everything you need and fairly quiet for Italy!

Leisure Self

8/10

Excellent

28 Oct 2021

noel

Hundred year old hotel boutique hotel in classy Politeama-Liberta district just N of the Via della Liberta and 1 km W of historic center. Surrounded by sidewalk cafes and bars. Within 15-30 min walk of two great theaters, markets, cathedral, many other sights. Close to buses (to beach!), bike and car rental. Serviceable room fridge, cramped shower. Generous breakfast buffet including cappuccinos buffet included in price.

Leisure Self

6/10

Pleasant

11 Oct 2019

PeterFischoeder

good location, but neighborhood itself not clean or attractive. What helps is that several good (not fine) eating places are nearby.

Leisure Partner

10/10

Exceptional

19 Sep 2019

Verified traveler

Good location only a few minutes walk from centre of Palermo, excellent that hotel offers parking service. Donna and decor all very stylish.

Leisure Partner

8/10

Excellent

27 May 2019

Verified traveler

Well located to shops, tourist sights, and main traffic areas. Hotel is interesting French provincial design and fittings and there is a sitting room on each floor . The bedroom for 1was very small, but adequate as not much time spent there.

Leisure Friends

6/10

Pleasant

04 Nov 2018

Verified traveler

This hotel was ok but we had a terrible room on the third floor. The room was hard to find, up some obscure narrow stairs, the bed was under a bulkhead so I walked into it, the bottom sheet did not appear to be clean, ’the window opened to a vent couldn’t even see the sky. A different room may have made the stay ok. As others have commented the breakfast is full or sweet stuff and the coffee terrible. If we had a different rooom this stay would have been ok

10/10

Exceptional

10 Oct 2018

Verified traveler

Good location, AC, central near buses and sea. Staff helpful. Recommend.

10/10

Exceptional

10 Sep 2018

buz

walking distance to major part of the city

This is a great place to stay while visiting Palermo. Its walking distance to the Port, along with major attractions. Restaurants surround the hotel so there is no problem with food and or drink. Good stores for shopping are also within walking distance. We actually booked the wrong hotel, but once we arrived we decided to stay, great choice on our part.

6/10

Pleasant

21 Aug 2018

Verified traveler

Very bad mattress . Good situation in Palerme down town

4/10

Poor

27 May 2018

Michelle

Better hotels in Palermo.

Our room was a good size, however, the bathroom was so small it seems they squeezed it in as an afterthought. The hairdryer was old fashioned and not very powerful so it took a very long time to dry my hair.

The location of the hotel is pretty good but we arrived by car and it took over an hour driving around Palermo before we found it, despite directions from the hotel. The problem is there are no street names on a lot of streets and this, coupled with one way streets, made it difficult to find.

On the plus side, staff were very nice and helpful.

Partner

6/10

Pleasant

08 May 2018

Hlpk

Acceptable

It was cheap, and the room was very clean. However, my room didn't even have a window, just a vent which opened onto a noisy dusty courtyard, so there was no natural light and made for a very depressing and gloomy feel. The picture on expedia must refer to a larger suite, as the regular double room i had was far smaller than this. The bathroom was clean and the shower worked well. For visitors with long hair, I'd advise you bring your own hairdryer as it took almost 50min to dry mine with the hotels ancient one. Housekeeping do a thorough job, and the receotion is always staffed. They were pleasant enough, though not overly friendly, but this seemed to me a theme among hotel/restaurant/retail staff across Palermo, at least towards non-Italian speakers. The breakfast buffet includes a wide selection of traditional italian biscuits and pastries- far too sweet for me personally at 7am, but they also offer fruit,yoghurt, cereal, bread and meat/cheese. I appreciated being able to at least sample a typical italian breakfast, even though it was not to my personal tastes. Overall, the hotel is okay, and a perfect location for sight seeing. The gloomyness may be offset if you are not a lone traveller, or if you have a bigger, upstairs room.

6/10

Pleasant

05 May 2018

Verified traveler

This hotel had the feel of a big city hotel. The staff was aloof and even a bit rude. Everything was adequate but we did not feel as welcome as we had elsewhere in Sicily.

Family

10/10

Exceptional

17 Apr 2018

John

An offer you can't refuse

From the moment of arriving to when we left, the overall experience was fantastic. Hotel is in a great area with several local quality restaurants in easy walking distance.

Partner

8/10

Excellent

15 Apr 2018

Lucy

Good location, quirky

This is an older building so expect a small bathroom where they've fitted en suites later, and some noise as people move about on the tiled or marble floors. It's in the city so some traffic noise but not too bad. Lovely quirky interested characterful rooms. Great breakfast. Good locationand very good restaurants a stones throw away.

8/10

Excellent

10 Apr 2018

Glenn

Hotel Joli Palermo

A characterful hotel which is well positioned just off Via Roma and Via Belmonte.
Very friendly and polite and helpful staff and excellent value.
A lovely terrace to sit on overlooking a small park. Well worth a visit. Glenn Smart Lobdon

8/10

Excellent

04 Apr 2018

alison

Good location.

Very good location. Staff very friendly and helpful. Very clean. Rooms are small and the bathrooms very small but good if you are out and about a lot. Quirky hotel but we found it good value and. Lean.

10/10

Exceptional

22 Dec 2017

Nicolo

Inexpensive but great hotel in the city center

Very nice hotel in a great spot of the town.
Clean, quite and warm (I was there in the winter time).
Friendly staff and a reliable WiFi connection too.

8/10

Excellent

31 Oct 2017

gaspode

Good hotel, good access to the old city centre

We explored the old city on foot and this was a good base for that. Sitting on the room's balcony with a glass of wine was also a pleasure.

Partner

6/10

Pleasant

15 Aug 2017

Verified traveler

Nice and cozy but there were no free shuttles

When I booked on the website it gave the impression that there was free shuttle service to and from Hotel to the airport. But there were no free shuttles and there is 100 Euros back and forth to the airport.
The staff were very nice and accommodating . The hotel architecture is amazing. The towels could be newer and whiter but they were clean.
I enjoyed my stay

6/10

Pleasant

06 Jun 2017

Teresa

Basic but nice if you're a sound sleeper...

On the plus side this hotel is beautifully situated in a very central location. The staff are pleasant. The rooms are spotlessly clean. Breakfast is adequate.
My single room was small and basic. It did have air conditioning, which was important in summer weather. The bed was not hugely comfortable but not impossible either.
The worst part of it is that the walls are paper-thin, so that you can hear literally everything going on around you. If, like me, you're unlucky enough to have on the one side a couple who, after making love, have a conversation at the top of their voices at 3 am, while on the other side somebody is rearranging the furniture well into the night, then you're not going to catch much sleep.
Add to that plumbing which means every time you flush the loo you get a roar like Niagara Falls (and the same, of course, when the rooms around you flush their loos) and the noise factor goes up a few notches.
On balance I would say, if you're a light sleeper or not used to ear-plugs, avoid it. If you don't mind the noise, then the location alone makes up for a lot of the inconvenience

8/10

Excellent

23 May 2017

couple

Walking distance from the port

A bit of walk to historic centre; windows were facing the green square; kids and teens playing till late night (we did not mind); nice breakfast and staff; high ceilings in the old building - we liked this the most :) Good stay overall.

6/10

Pleasant

03 May 2017

Yves

Great location but not so sanitary.

The room was extremely small and needed a deep cleaning. There was mold in the shower. The location was great for exploring the centre of Palermo. It is close to a lot of sites. Be sure to check you car if they park it for you. We had a scratch on our rental car that we had to pay for.

Partner

8/10

Excellent

03 May 2017

Lisa

Convenient location.

Helpful staff, with good recommendations for things to see and restaurants worth trying.

The breakfast was no better than OK, though, and heavily focused on sweet cakes and pastries.

8/10

Excellent

02 May 2017

Winston

Great place to stay in Palermo.

Daniel at the front desk was exceptionally helpful with information about places to eat and sights to see in Palermo.

Partner

6/10

Pleasant

22 Apr 2017

Sharon

Faded hotel good location

An old fashioned style hotel that could do with an upgrade. Bathroom had no window and thus had a very bad drain smell. Staff were very good.

Family

10/10

Exceptional

12 Apr 2017

Roger

Joli good visitor base

The hotel is ideally placed for arrivals and departure by air. The airport bus stop five minutes from the hotel. It is then an easy walk to the centre of the town and train the station. There is also a bus.
The rooms are spacious but in need of redecoration. The atmosphere is predominantly shabby comfort.

Partner

8/10

Excellent

10 Apr 2017

Yvie

Great staff

The room was cleaned every day to a very high standard. Rooms were comfortable and staff were very helpful and professional.

4/10

Poor

06 Apr 2017

Sonny

Not nice

Our welcome on arrival was off hand. The first room we were given had a cupboard for a bathroom and was facing a bar which had loud music till 2am. Next day we changed rooms. This room was bigger and quieter but again a very disappointing bathroom. It was much bigger but the silicon round the bath was about an inch thick and peeling and brown all over. It was disgusting. The towels were very thin and grey. We have stayed in many Italian hotels over the years and faded grandeur is common. This place was just faded! Breakfast was fine if you like cake and pastry. Oh and by the way, if you want milk with your cornflakes you have to approach the bar with your bowl of cereal and they pour it direct from the carton behind the counter. Can't understand why they don't leave it in a jug for you to help yourself. There were two SMALL lounges for sitting in but both were right outside of people's bedrooms and had no windows. Sorry but this hotel was extremely disappointing

6/10

Pleasant

26 Feb 2017

Chris

Hotel ok for price

Fairly good location.
Staff were adequate without being helpful or friendly.
Room was ok, but two single beds pushed together do not count as a \"double\" for me.
Breakfast was good

8/10

Excellent

29 Jan 2017

Chris

Good location for Palermo

Our stay at Hotel Joli was a happy experience
A shortfall being the light level in the guest accommodation- it was low especially in the shower room.

The buffet breakfast was expansive but there was no fruit Juice or fresh fruit on offer- the cold drinks were
of a squash type.

During our visit the small bar was not open but this may be different in the busier months.

Partner

10/10

Exceptional

27 Dec 2016

David

Great location and staff

Located on a beautiful square and within easy walking distance to shops, restaurants, grocery stores, and gyms, Hotel Joli has become my favorite when visiting Palermo. Just a ten minute walk from the port, the hotel is also within a 20-30 minute walk from the Parco Inglese and most of the city's significant historical and cultural sites. The staff are extremely helpful.

8/10

Excellent

07 Nov 2016

Thomas

Nice hotel at great location

great location

8/10

Excellent

26 Oct 2016

Good Value Hotel

We enjoyed this little hotel. Our room was small but comfortable. The staff was pleasant and the breakfast was more than adequate. Lots of good restaurants were close by and overall, the location was excellent.

10/10

Exceptional

28 Sep 2016

Marcia

Very clean with helpful staff

It was a comfortable single room. The bathroom was quite cramped. A small balcony but a lovely terrace. Quiet except for a musical event late one weekend night

8/10

Excellent

22 Sep 2016

james

Convenient city centre hotel

The hotel joli is great value for its location. It's a bit dated but it's very Italian and has lots of charm.

Partner

8/10

Excellent

16 Sep 2016

bonmich

Great location

I was in this hotel a few years ago and knew what to expect. It's not for everyone because of the tiny bathrooms and lift, but the location is really good.
Beautiful painted ceilings throughout hotel and in room. Very good breakfast foods.

8/10

Excellent

15 Sep 2016

Linda

Convenient and clean hotel

Very good hotel, helpful staff, nice room, close to nice restaurants, easy to get to from airport shuttle stop, near wharf, car rental, easy to get around historic part of city from there.

Partner

4/10

Poor

13 Sep 2016

Alarica

Conveniently located budget hotel

The hotel was conveniently located; a 10-min walk to the historic centre. The room was small but comfortable, but the wifi was very weak. The breakfast was ok; too many sweet options and terrible coffee. The hotel staff was kind enough to let us store our bags after we checked out so we could explore the city a little more.

Partner

8/10

Excellent

17 Aug 2016

Verified traveler

Clean simple hotel, in heart of palermo

I stayed there for two nights, and everything went well clean good bathroom, with AC. Room's are a bit small but I found no problems with it. The position is great close to every aspect of the city, and easy access to bus route back to the airport.

10/10

Exceptional

24 Jul 2016

John

WONDERFUL STAY IN PALERMO

This hotel was absolutely wonderful! The location was near the port and also within walking distance from local culture, train station, directly across the street from two great restaurants and a conveniently a grocery store. The staff was friendly and helpful. The room itself was spacious and luxurious with our own bathroom, private balcony and a lift. The hotel offered breakfast in the mornings and had snacks and drinks available throughout the day. This hotel was a real gem and I highly recommend it to anyone looking in Palermo.

Partner

8/10

Excellent

17 Jul 2016

Joel

Nice hotel and close to food and shopping

Staff was very nice and morning breakfast was good.

8/10

Excellent

11 Jul 2016

Verified traveler

Good restaurants around. In general a very good location. But noisy at night. The hotel, breakfast, and service very good.
The wifi is very bad, and the bathroom extremely uncomfortable

Partner

6/10

Pleasant

10 Jul 2016

Ali

Aseidali

The hotel location is good but the shower was not working properly, and the whole bathroom needs to upgrade.
The elvaitor is too small.

Partner

8/10

Excellent

04 Jul 2016

Verified traveler

Old charm or just old?

I stayed in this hotel a few times 10+ years ago. The location is great right in the center of Palermo. The included breakfast had an excellent choice of Sicilian pastries. The room I got this time was very dated but the price was inexpensive.

6/10

Pleasant

26 Jun 2016

Verified traveler

The place has character

Good pastry selection and a coffee barista made breakfast a highlight.

Partner

10/10

Exceptional

20 Jun 2016

Kenneth

Great Hotel on a quiet Square

This hotel is very close to the Palermo ferry terminal, with many restaurants nearby including a Michelin recommended place. We were allowed in our room at 7AM, having just arrived from Naples by ferry. Wonderful!

Partner

10/10

Exceptional

24 May 2016

penny

Perfect place to crash after a long plane ride\n\n

Flew in from New York and spent the day exploring the old sections of Palermo. No problem leaving our bags and going off after a delightful breakfast. Room was clean, spacious and hotel was centrally located. If we had intended to spend more time in Palermo we would have definitely chosen this hotel

8/10

Excellent

09 May 2016

Anna

Review May 2016

Hotel was ok, nice locational and good price. Close to the restaurants and bars, just 2 min walk from Via Roma, 20 min walk to train station. Close to the bus stops so if you are having the bus transfer from airport it's just 5 min walk. Good breakfast.

Partner

8/10

Excellent

05 May 2016

fans if Roger

Fab staff in a central hotel

I can't praise the staff enough . We made a mistake by leaving some papers in error . They did everything to help. The hotel is in a great location to explore Palermo by foot. Quirky decor - we're going back.

10/10

Exceptional

01 May 2016

Verified traveler

A nice little place

This is modest but comfortable hotel in a quiet neighborhood with many restaurant opportunities.

8/10

Excellent

01 May 2016

Well located boutique hotel

Centrally located hotel with easy walking to most significant sights, particularly old town, nice breakfast and generally helpfulll staff, quiet at night for somewhere so centrally located

8/10

Excellent

27 Apr 2016

michael

Great location, friendly staff, and best breakfast

Rooms are nice, our tiny balcony overlooked the busy street. There are a few barking dogs and car alarms, but the excellent location, helpful staff, and fine breakfast still makes it a great place. The elevator is one of the smallest in the world, but it will hold two people and a couple small suitcases. Lots of restaurants in the area, and if you are a good walker you can hit all the best spots without a car.

10/10

Exceptional

22 Apr 2016

Peter

Good location.

Helpful staff. Good location. Baroque style. Very good hotel.

10/10

Exceptional

01 Feb 2016

Jeni

Ecellent Hotel

This hotel is a real treat. The decor impresses and delights in every room and on every floor. It is a wonderful mixture of the practical and imaginative. Wonderful flair. The staff is helpful & friendly without overwhelming a person .

Partner

8/10

Excellent

16 Dec 2015

aaron

Good location good room and friendly staff, will stay to hotel joli again on my return.

10/10

Exceptional

04 Dec 2015

Verified traveler

Very Good Hotel

This is a very good hotel. The pluses
1. Excellent Location: Walking distance to everything in central Naples
2. Excellent Breakfast: Best breakfast during our trip
3. Excellent Staff: Very Friendly, Gave good recommendations and very helpfull

If you are on a budget, highly recommended

6/10

Pleasant

19 Nov 2015

Sandra

Clean but minimal

Room maintence was lacking.....tv didn't work, shower head that sprayed water everywhere, burned out light bulbs, lamp that had no place to plug it in.

Family

8/10

Excellent

24 Aug 2015

Emma

Worth more than its three stars

Hotel Jolie is billed as a three-star hotel but is worth much more. The location is brilliant, the rooms are beautiful and the service was great. The breakfast spread offers guests a generous taste of Sicilian sweets. Definitely recommend.

4/10

Poor

21 Aug 2015

Verified traveler

Adequate

Booked a family room for 1 night but was told a/c not working so we were given 2 very small twin rooms. The shower rooms were both really small and very in need of a good clean and update decor wise. The bed linen on my daughters bed was stained. When we arrived back from our evening meal there was no water in the whole of the hotel but this was fixed within the hour. The beds were comfortable. I had seen on the website an outdoor terrace so I asked the older man at reception where it was and he just shrugged his shoulders and looked at me blankly so I showed him a picture of it and he pointed to the stairs. When my husband came back from a walk once again he was really unhelpful. The whole hotel is in need of a really good makeover because it looks really tired. When we found the outside terrace it was a really pleasant area to sit. Breakfast was good with lots of pastries and cakes.The man who was on reception during the night and early morning was pleasant and helpful. We stayed in rooms 102 and 104 . I would not stay in this hotel again.

10/10

Exceptional

05 Jul 2015

teacher

Quaint little hotel with very accommodating staff

Nicely located within walking distance from port (ferries) and within 20 minutes walk from main train station makes this a delightful place to stay for people wanting to avoid renting a car. Situated on a beautiful small park, the hotel is located a block from a major pedestrian zone where you can find restaurants and shops for any budget. Easily accessed from the Punta Raisa Airport via the hourly train that stops at downtown station. Also accessible via train are the many gorgeous beaches on the Palermo coast, as well as day trips to Cefalu and Agrigento.

8/10

Excellent

22 Jun 2015

mike

Great location ; friendly staff ( some english but lots of smiles ) ; breakfast - pastries , cheese , meat , yoghurt ,cereals , juice, coffees ... i personally would have liked more fruit ; nice balcony - very nice . Happy

8/10

Excellent

18 Jun 2015

Peter

A bargain

The Hotel Joli is well located and inexpensive. While there are a few strange reviews, our stay was perfectly fine: there's a nice terrace overlooking a square, the rooms were clean, the staff helpful, the breakfast more generous than some others we were offered elsewhere. We made use of the valet parking, which was inexpensive and easy. The only drawbacks are those of plenty of other European hotels: the rooms are small and the elevator is just barely large enough for a pair of shoes. But it's a good bargain for the location, especially if you don't plan to spend a lot of time in the room.

Family

8/10

Excellent

11 May 2015

Katie

Nice hotel, near to everything.

Enjoyed our time there. Yes the bathroom was small, but the staff were lovely, and the balcony was great, nice view. We could get to everything in Palermo from there. Would highly recommend this hotel.

Partner

8/10

Excellent

30 Mar 2015

Fred

A fading gem in a good Palermo location

While this hotel could use a fresh coat of paint, the location in Palermo's Central District and the charm of this fading beauty can't be denied. The rooms are a good size with beautiful antiques and stunning murals on the ceiling. Our room had two balconies overlooking the city streets. Via Roma is only a block away and there are many good restaurants in the immediate neighborhood. Would recommend this hotel if you are looking for good value in a great location near the opera house.

Partner

8/10

Excellent

04 Jan 2015

George

Pleasant stay in Palermo

All staff were very helpful and friendly, maid service was excellent, room was large.

What I missed was a lobby area where I could sit, however there was a breakfast dining area that was always available for this. Because I was there for two weeks I missed having a dresser with drawers. I think North Americans are used to that but not so much in Europe.

6/10

Pleasant

24 Dec 2014

Taylor

Finding the hotel is not easy, but once you do the combination of price, service and convenience certainly met expectations.

8/10

Excellent

27 Nov 2014

Paula

Tidy hotel near Politeama theatre

Helpful staff, spoke good English.
Good variety for breakfast, not just sweet stuff.
Happy to mind luggage after checkout time

6/10

Pleasant

12 Nov 2014

Rick

Good hotel with nice breakfast.

On a tour that started from there so figured I would stay the night before. Found out that a double room in Italy means one bed big enough for two people. Got moved to a different room with two beds for no extra charge. Issues with the staff turned out to all be due to me having no Italian and they had limited English. The amount and variety of food they put out for breakfast was very good. Figured I would also stay at the end of my tour. When I got there they informed me that the room I booked was not available so they had rebooked me in a nicer hotel a half block away. That ended up working out very well.