Name: Mercure Palermo Centro
Address: Via Mariano Stabile 112, 112, Palermo, 90139, IT

Mercure Palermo Centro

Sicily · Italy

Via Mariano Stabile 112, 112View location

100 reviews shown

10/10

Exceptional

14 Jul 2026

CHRISTINE

Wonderful hotel and amazing staff who were willing and able to help with all of my queries. The location is just a few minutes from the shops and restaurants. It makes walking around very easy to do without getting lost.

10/10

Exceptional

28 Jun 2026

Peter

We stayed in hotel for 3 nights, staff were excellent everywhere reception restaurant bar especially Tony and Guiseppe were so nice, we had drinks at bar and they make us feel so welcomed, and talked to us just great.. We already looking for next time when we travel to Italy and stay there … Really recommended

Family_with_children

8/10

Excellent

21 Jun 2026

Martha

Lo q no me gustó fue q la ducha del baño estaba muy sucia.
Lo demás estaba bien

Family

8/10

Excellent

21 Jun 2026

Andreza

Room is very small compare to the other ones I have been in Sicily.
Location ok

Self

8/10

Excellent

03 Jun 2026

Jun

The hotel is in a good location. The only thing is the room had an odd smell maybe due to old carpet.

Self

10/10

Exceptional

03 Jun 2026

Van

Very happy with the hotel

Partner

8/10

Excellent

25 May 2026

Zbigniew

Let’s start from items that this hotel chain should consider fixing.

Since we moved in for 6 nights, the floors were dirty all this time, with stains that felt uncleaned.
Towels were old, worn out, ripped.
TV offered NO English language channels. I reported this few times, nobody seemed to care.
Extremely bad Wi-Fi, I reported this few times, nobody seemed to care.
For the price they charge, it was quite bad experience.

On the positive side.
The room was comfy.
Hotel staff friendly, we felt safe.
Good location in respect to city center.
Breakfast was also good, always fresh fruit and lots of more. Cafeteria staff makes real good coffee if you ask.

Partner

8/10

Excellent

13 Apr 2026

Virginia

The breakfast was good. They should put a ramp for the step in the breakfast room. We saw a man fall and thank God he didn’t break anything. The annex is so inconvenient to walk a block and 1/2 to go to breakfast. They should only put young people in the annex.

Friends_and_family Friends

8/10

Excellent

18 Mar 2026

Jed

Near shopping and restaurants. Bus stop nearby to take you to the historical town. Hotel caters to large tour groups, so lots of guests at breakfast and check in. Breakfast was ok.

Partner

8/10

Excellent

26 Feb 2026

Eileen

Centrally located. Clean room. Nice restaurant on site.

Partner

10/10

Exceptional

18 Feb 2026

Mackenzie

- nice room, polite staff

8/10

Excellent

14 Feb 2026

Bruce

Helpful staff and excellent housekeeping.

8/10

Excellent

20 Jan 2026

LING

Excellent breakfast. The room is spacious with a big balcony and great city view.

Leisure Family

8/10

Excellent

28 Dec 2025

Irene

Il tutto gradevole

10/10

Exceptional

29 Nov 2025

Allessandra

Friendly and helpful staff, fantastic breakfast good to have a balcony

10/10

Exceptional

21 Oct 2025

It’s close to the port . The breakfast is very good. I will book it again if I have a chance come to Palermo next time.

Leisure Friends

2/10

Poor

21 Oct 2025

Glenn

Two problems.
Premier Room in the Annexe. First key didn't work; twice back to reception 100 m away so had to go back and forth.
Room spacious, BUT, a dreadful hum like a pump quietly, getting louder, cutting in and out every 2 mins, so impossible to sleep with this constant reverberation going round the room. A motor is either next door behind the wall or above in the cavity. Unacceptable to rent out to customers. Hotel should have been aware of this big problem. Had no idea. I spoke with the receptionist at the desk who was reluctant to get the manager. Why should one be charged for this lack of premier treatment? So be wary about staying in the Mercure Premier Rooms. A dissatisfied customer.

Partner

10/10

Exceptional

12 Oct 2025

Steven

The air conditioning worked perfectly. The room was large and bright, very clean and attractively appointed. The street in front of the hotel was always extremely dirty with trash and the walking surfaces are in extremely bad condition. The hotel staff is excellent and attentive, the breakfast service was generous and of a high quality. Everyone was very gracious. I would say the only down side was perhaps the large tour groups that congested the lobby.

Business_and_leisure

6/10

Pleasant

23 Sep 2025

Igor

The property is dated

10/10

Exceptional

21 Sep 2025

Gail

Fell in love with Palermo and this hotel was part of the reason. Allowed me to leave bags as we were early for check in. Walking distance to museums, markets restaurants.

Leisure Partner

8/10

Excellent

15 Sep 2025

Yakov

Very nice centrally located hotel, excellent service. Excellent breakfast, but limited choices for dinner if you want to stay in rather than going out to eat. Excellent bathroom facilities, but the shower could be a bit larger.

Partner

10/10

Exceptional

12 Sep 2025

Robert

Breakfast was great. Plenty of options and it was tasty.
Rooms were spacious, however need a bit of dust removing.
Hotel is refurbished and secure.

Leisure Friends

8/10

Excellent

09 Sep 2025

Martyn

The hotel is in a great location in the centre of the city. The staff are friendly and efficient and I would happily recommend the hotel. I was accommodated in massive room in converted 19th century apartment building adjacent to the main hotel. The room was nice but I had a few quibbles. The smart Android TV is not connected to the WiFi and only had Italian TV channels. So, I could not access the streaming apps or Chromecast to the TV from my phone. Moreover, despite being a premium room, the hotel only provides paper cups in the rooms, which is rather ghastly if drinking local wines in your room.

Leisure Self

10/10

Exceptional

04 Sep 2025

Mary

Great front desk staff, fabulous free breakfast with extensive selection of food and drink, walkable neighborhood with numerous shops and restaurants - watch out for the cars, scooters, motorbikes & other vehicles zipping through the very narrow streets!

Leisure

10/10

Exceptional

16 Jul 2025

John

Incredible staff did everything to make my trip. Excellent beautiful breakfast buffet.

Leisure Partner

8/10

Excellent

13 Jul 2025

CORDELLA

Decent hotel. Mattress was too hard but otherwise the room was fine. Good breakfast buffet. Helpful staff

Self

8/10

Excellent

12 Jul 2025

Luiz

Good but fairly average hotel.

6/10

Pleasant

01 Jun 2025

Tatiana

Need renovations

Leisure Self

10/10

Exceptional

27 May 2025

Marie

Location was excellent!

6/10

Pleasant

26 May 2025

Vivian

The room was huge and I loved that plus the AC. It’s oddly noisy (I was on floor 2) but traffic and garbage trucks for 3 nights. Water pressure in the bathroom was great and so was breakfast. Surprised that they only offered shampoos and hand soap as toiletries. Otherwise really good stay. American like space and 2 double beds!

Leisure Friends

8/10

Excellent

15 Apr 2025

Verified traveler

Nice hotel

Very clean. Good location. Great breakfast. Bed was very hard.

Self

8/10

Excellent

09 Apr 2025

Dmitry

No control for an AC in the room

Business

4/10

Poor

03 Mar 2025

Terry

The hotel was quiet and the staff were friendly. In spite of this, I would never return. I was given a single room which was very hot. There is no temperature control in the room so they told me to open my window. I did this but it opened onto external stairs which left me vulnerable to whoever would climb up from the street. There was no chain or limit to how wide the window would swing open so anyone could get in. I did not feel safe. The room was about the size of a large walk in closet. I could have lived with this but there was a sewage odor. I couldn't tell if it was from the open window or the toilet. Also the toilet backed up immediately after my arrival and i had to have it fixed. To their credit they did this promptly. The food in the restaurant was fried to death and dry. The bar served me a \"watery\" martini (the worst I've ever had) with an olive with a pit! The breakfast was decent. The hotel does have some nicer rooms, I later discovered. I wouldn't have minded a small room if there weren't the problems that I've related here. I stayed in several other hotels in Sicily of comparable price and none of them had these types of problems.

Leisure

10/10

Exceptional

20 Jan 2025

Bridgid

Excellent

Fantastic location.
Hotel and rooms were very clean
Breakfast was excellent plenty of choice.
Staff were very helpful and friendly

Partner

4/10

Poor

09 Jan 2025

John

I have two main issues with my stay at this hotel. Firstly, upon check-in, the room had a strange smell. I requested a different room, but the staff offered to clean the original room again. Even after recleaning, the unpleasant odor persisted. Secondly, I encountered a problem with the room temperature. I woke up in the middle of the night feeling cold because the heater was blowing cold air. The room has no thermostat control, so I went to the front desk to request that they raise the temperature. I asked them to adjust it two days in a row, but they insisted that the AC was working correctly. The staff could not differentiate between air conditioning and heating. Finally, for the third night, I requested extra blankets. They only delivered them after I reminded them three times, which made obtaining blankets challenging. Overall, my experience in this so-called 4-star hotel has been disappointing.

Leisure Partner

8/10

Excellent

07 Dec 2024

Gregory

Comfortable room and great breakfast.

Self

10/10

Exceptional

04 Nov 2024

Alexis

Great place to stay , walking distance to all monuments

Partner

8/10

Excellent

18 Oct 2024

Carl

Daily problem with WiFi which I had to call to desk. One person on the phone suggested I bring her my phone since I couldn’t operate the WiFi. Front desk wouldn’t make change for 100 euros saying they didn’t have cash. Some staff were nice however. The morning buffet was nice. The hotel room was nice and the shower was excellent.

Business_and_leisure Family

8/10

Excellent

17 Oct 2024

Kim

Met expectations

Professional, courteous staff. Waiter in bar brought extra aperitivo snacks for gluten free eaters.
Room was clean & comfortable but sofa fabric was tired & tearing.

Friends_and_family Friends

8/10

Excellent

02 Oct 2024

Fidel

Average

10/10

Exceptional

24 Sep 2024

Ramiro

Good location, and breakfast.

Good location, 20 min walk to central train station. We stayed at the guest house suites next door to the Mercure Hotel itself.
Room was new, clean and quiet.
Breakfast was served at the hotel, again, right next door to the guest house suites.
Touristy street was about 10 min walk, tons of restaurants, shopping and sites.

Partner

8/10

Excellent

04 Sep 2024

Tony

AC was uncontrollable. Too hot the whole time!

Leisure Partner

10/10

Exceptional

25 Aug 2024

Horacio

Location close to historical part of the city

Leisure Self

8/10

Excellent

23 Aug 2024

Jackie

I love that this hotel was so close to everything. It was within walking distance. The only negative experience I’ve had, is I went out in the city for some toiletries and when I came back, there was a man sitting in my room watching TV. Also, when I came back to my room, a different day From an Excursion my room door was left slightly a jar. Luckily nothing was taken from my room and staff was able to accommodate me and move me to a different room where I felt more safe.

Leisure Self

10/10

Exceptional

21 Aug 2024

Jan

The Mercure is located in a very central place in the city near shopping and dining. I was able to walk easily to the entry point for the Hop on Hop Off Bus. The staff was very helpful and the breakfast was ample. I would have preferred if the air conditioner could go down 1 or 2 more degrees, but it was still comfortable. We had a car and had no trouble finding street parking relatively close - one day right in front!

Leisure Family

8/10

Excellent

22 Jul 2024

John

Car parking by valet, front desk very helpful. Good location

Leisure Family

2/10

Poor

27 Jun 2024

Stephen

The air conditioner is horrible it’s on but barely works was sweating all night couldn’t sleep. The area around this hotel is dirty the buildings are full of grafitti and the streets are littered with so much garbage. There is dog feces every 20 feet on the side walks in this area. They call it 4 star it’s a 2.5 at best. I wouldn’t recommend this one to anyone. The buffet was mediocre at best. The staff was nice and friendly and the bar in lobby decent. Wasn’t was we were expecting at all.

10/10

Exceptional

01 Jun 2024

Maria

Cleanliness

Leisure Friends

10/10

Exceptional

02 May 2024

Glinda

Well located, clean and comfortable.

We stayed 3 nights at Mercure Hotel Palermo Centro. We were able to explore by foot from the hotel and felt very safe. It was very clean and comfortable. I highly recommend a stay at this hotel.

Partner

10/10

Exceptional

06 Apr 2024

Peter

The service was first class

Leisure Friends

10/10

Exceptional

25 Mar 2024

Nina

Great location and helpful staff. Modern nice hotel with a delicious breakfast. Rental car office just down the street.
Rooms were very quiet with good soundproofing, comfortable beds and modern baths. All around was the perfect choice for us.

Leisure Friends

10/10

Exceptional

24 Mar 2024

Bhupinder

Excellent service

Leisure

8/10

Excellent

22 Mar 2024

Anna

Good, clean, basic chain hotel

8/10

Excellent

18 Mar 2024

Manuel

Breakfast was excellent.

Leisure Friends

8/10

Excellent

15 Mar 2024

Jimmy

We booked a taxi transportation from Palermo to the airport .The receptioist booked for us and told us it was only 50Euro flat rate. When we got to the airport the taxi driver said it was 70 Euro. He said he had to make a little detour because of accident. But we did not see much of a detour because the inbound ws about the same distance. There is on way to argue with the driver since we were limited in Italian. He did not put on meter and word just came out of his mouth. I will write to the hotel and let them know do not use this taxi company or this taxi driver in the future. Not an honest person.

Friends_and_family Family

10/10

Exceptional

14 Mar 2024

Nina

The property is modern and very comfortable. I have trouble sleeping and my bed was great with lovely linens. Also the room was very quiet with good soundproofing. I had a huge balcony on the 7th floor with a city view. All of the staff were very pleasant. I especially liked Martina and Valeria who were so helpful. Great breakfast included. No negatives at all and we stayed 7 days!

Leisure Friends

10/10

Exceptional

20 Feb 2024

Steven Matthew

Rooms were large and comfortable. Staff were very helpfull. Breakfast was very good. Hotel in a very good location.

Leisure Family_with_children

10/10

Exceptional

18 Feb 2024

Michael

Merecure hotels never disappoint. Staff were superbly trained and professional from top to bottom. I speak from experience as I spent forty years in front office and housekeeping management.

Leisure Self

6/10

Pleasant

05 Feb 2024

Mark

Air con and safe didn’t work

Leisure Friends

10/10

Exceptional

01 Feb 2024

Alejandro

Excellent Hotel and kindly people

Leisure Partner

10/10

Exceptional

31 Jan 2024

david

Exceptional staff, premium breakfast great location very spacious room

Leisure Friends

10/10

Exceptional

27 Jan 2024

david

Excellent Staff and very helpful

Leisure Friends

10/10

Exceptional

22 Dec 2023

Derek

Overall a great stay. Room was very spacious but could use some
Remodeling as it was a little dated. Breakfast was good and they had a barista to make fresh coffee to order. 20 minute walk to Palermo central station. Close to numerous restaurants in area.

Leisure Family_with_children

8/10

Excellent

06 Nov 2023

Randy

Mercure Hotel

Excellent location , however , many guests and front desk was always busy. It was difficult getting assistance on restaurants, and local sites.
Room was spacious but furniture was damaged. We did have a balcony which we enjoyed.
.

Friends_and_family Friends

8/10

Excellent

03 Oct 2023

David

The staff were very friendly and made check in very smooth. They gave me all the information I needed for my stay there, including the valet parking. The room was large and comfortable, and breakfast the next morning was excellent. My concern was the area where the hotel is located, which has very narrow streets and is very noisy. Also, when I dropped off my car at the airport the next morning, the gentleman from the rental company pointed out some scrapes on the front left bottom of the car near the headlight. I can't prove that it came from the valet parking but I didn't cause that damage myself, and yet I had to pay for it. Again, I can't prove it was the valet, but be careful if you are letting them park your SUV... check it before and after, just in case.

Leisure Partner

8/10

Excellent

25 Aug 2023

Jasmine

The room was recently renovated so it did look lovely. The bed was very very uncomfortable and the bathroom smelt funky for the 2 days we stayed. Rather noisy- unsure if we were unlucky with loud hotel neighbours or just bad noise cancellation in the walls. G

Leisure Partner

10/10

Exceptional

03 Aug 2023

Tracy

Nice clean room and comfortable beds

Leisure

10/10

Exceptional

25 Jul 2023

Derek

Nice new section. Great beds, air, furnishings!
Wonderful and helpful staff!!

Leisure Family

10/10

Exceptional

25 Jul 2023

Steven

Our room was very well appointed and clean. The breakfast buffet was reasonably priced and very high quality. The hotel is within 15 minutes walk of several of the more famous attractions in Palermo so it's a good base of operation if you are a tourist. Front desk staff was knowledgeable and helpful and spoke English well. Our only negatives were that the neighborhood was noisy at night, especially for dogs barking. Our room was on the lowest floor so if you get a room higher up this shouldn't be a problem. Would definitely recommend.

Leisure Family_with_children

8/10

Excellent

08 Jul 2023

Sophie

This hotel is clean and central to many wonderful things around Palermo. The first room we were in was very stuffy and the AC was not working. The hotel tried twice to fix it twice to no avail. We were eventually moved into a new room that was significantly better. Thank you to Valeria!

Leisure Partner

8/10

Excellent

03 Jul 2023

Christine Joy

Check in staff fantastic.
Breakfast generous
Room comfortable but not finished. Still had some gib dust on the walls and floor. Towel rail didnt work and new shower leaked water on the floor. The bedside tables and desk had glass on them that wasnt safety glass. The door handle fell off in my hand
But overall it was a fab location. The hotel was id say trying to get the new rooms finished in a hurry.
Outside on the street like the rest of the area it was dirty but l guess you get that in Palermo.

Leisure Partner

6/10

Pleasant

07 Jun 2023

suzanne

There were thumping noises from ?? The water pipes?? Or the a/c?? on and off thru our stay especially in the evening and morning. Otherwise the room was brand new, clean and comfortable.

Leisure Partner

10/10

Exceptional

31 May 2023

Laura

The staff was wonderful! From check out to bartenders!

Leisure Partner

8/10

Excellent

31 May 2023

Antonella

It's a very convenient centric hotel. The reception area looks really nice but the rooms need an update, they're quite old. Breakfast buffet was great! Many options and everything was delicious. After a week of having \"Italian breakfast\" (which is only pastries and Nutella) it was such a relief to have a continental buffet option.

Leisure Family

10/10

Exceptional

15 May 2023

Laurie

Centrally located and safe area!

Leisure

10/10

Exceptional

12 May 2023

Roberto

The hotel staff was very helpful in getting us the best room for our three days stay. The breakfast Buffet was awesome with a lady doing fresh cappuccino or any coffee preference. The hotel was walking distance of the historic area and landmarks. The area was very safe to walk day or night with many restaurants options.

Leisure Partner

8/10

Excellent

24 Mar 2023

JAVIER

The hotel room was clean. The breakfast was good. The location is convenient to the tourist sites, however the hotel room stays noisy almost all night due to local street traffic. Free parking on the streets is nearly impossible to find. Paid parking is some 20 euros per night.

Leisure Family

8/10

Excellent

19 Feb 2023

U Pyo

The neighbourhood had excellent restaurants but the city center itself is dirty with dog poop, rubbish all around. Hotel location was excellent. It is a bit old, small rooms but good service. I would stay there again

Leisure Self

10/10

Exceptional

26 Jan 2023

ANTONIO

The staff had lots of helpful recommendations and the breakfast was great

Leisure Family

10/10

Exceptional

24 Jan 2023

Anna

I’d come back, just for the hotel experience.

I have nothing bad to say about my experience here. Everything was wonderful. The staff was beyond helpful. The breakfast had so much variety.
I’ve never loved a hotel experience as much as this one. I definitely recommend.

Friends_and_family Family

10/10

Exceptional

30 Dec 2022

Ana Marija

Very nice

Family_with_children

10/10

Exceptional

17 Dec 2022

Carlos Manuel

Excelente staf. desayuno muy rico y variado, las habitaciones grandes, precio y calidad mas alla de las expectativas que tenia

Leisure Friends

10/10

Exceptional

02 Dec 2022

Amanda

great stay

Enjoyed our stay. Great location to walk to the main sites but not right in the middle of everything. Very kind and helpful staff.

Partner

10/10

Exceptional

24 Nov 2022

Mette Forum

Great stay

Nice, friendly service, hotel is situated in a really good spot, excellent breakfast. We were very happy with our stay and can recommend the hotel

Partner

8/10

Excellent

25 Oct 2022

Diane

The room was nice but 5th lighting is odd. You get a blast of light or a small amount.

Partner

10/10

Exceptional

23 Oct 2022

Eva

This was a very nice hotel. I liked that it had two sinks and lots of counter space in the bathroom. I was traveling with my sister and It made it so much easier to get ready- hair, makeup, brush teeth, etc. The front desk was exceptional. Extremely friendly and helpful.

Friends_and_family Friends

8/10

Excellent

10 Oct 2022

Shanna

Mostly great

Outstanding service, breakfast, room and bathroom. Only negatives were bathroom sink faucets. Splashes all over because the water gushed out. Also the noise. Noisiest hotel ever.

Partner

8/10

Excellent

04 Sep 2022

Frank

1: Closeness to town center and attractions
2: Staff were awesome and so helpful
3: Rooms have thin walls and noise penetrates

Leisure Partner

10/10

Exceptional

27 Jun 2022

Shanna

A+4Anna

I want to say that Anna works in the breakfast area. She was amazing and so helpful to make the breakfast drink extraordinary. She went beyond expectations to craft my morning drink unique for me.

Friends_and_family Friends

4/10

Poor

10 Jun 2022

Barry

Location was accessible to main areas. Initial service at check in great. Access to rooms odd. Bathroom awkward to enter, sink near door blocks way. Very noisy with loud hotel staff. Cleaning station next to room. Looked out on to common stairs and staff could see in room. Noisy plumbing. Could hear other rooms. Hotel parked car for me for our stay. Car was scratched in several places and hotel has yet to respond properly and take responsibility. We will be responsible for damage to car rental company yet caused by hotel and parking staff. Hotel response has been slow and poor. We do not recommend staying or using parking.

Leisure Partner

8/10

Excellent

31 Mar 2022

Piyali

They need to pay attention!

The room looked quite run down, like it could do with a little attention. The room dis not have a kettle but they provided one when I asked. Also no drinking water, I don't understand why water us not a given in hotel rooms or they should have a water fountain and glass bottles to fill up. Afterall, we need to reduce plastic!

Partner

10/10

Exceptional

16 Dec 2021

Megan

Spacious & Clean

Room was very spacious and clean. Lobby had a great bar and dinner/breakfast area

Partner

4/10

Poor

03 Dec 2021

Amie

This was not a hotel I would stay at again. Staff is dismissive and not overly helpful. Bed was okay but pillows were the worst, thin, flat and rock hard. Room was very warm, they did provide me with a fan to cool it down which was a nice accommodation. Separate shower would not fit the average US male, very small 3 feet by 3 feet if even that. Way off the tourist area and hotel staff never gave us directions to get to that area.

Self

8/10

Excellent

01 Nov 2021

Raffi

The location is close to the main attractions. 11 minutes walk to the beach.

Staff was friendly and tried to accommodate us. What I did not like with this hotel was their air conditioning system. One night the temperature rose up to 82 degrees and the AC was either turned off (they control it from the front desk) or was broken. They told me to open the windows. later on they provided me with a fan. Total of 4 days (out of 9 that we stayed at the hotel) the AC was not working (twice 2 consecutive days each time, a week apart)

Leisure Family

6/10

Pleasant

30 Oct 2021

William

Room was noisy, Shower leaked, Sink Lead, A/C got warmer after three days, Safe virtually useless, Check-in was rude. Breakfast was ok; Staff in Breakfast area were exceptional - Assistant Manager also very good.

Leisure Family

8/10

Excellent

11 Sep 2021

Jeffrey

First room had water standing in the floor and water was dripping from the light fixture. Was given another room

Self

8/10

Excellent

17 Aug 2021

Verified traveler

The staff went all out to accommodate my requests and I’m grateful.

Leisure Self

4/10

Poor

09 Aug 2021

Verified traveler

-shabby furniture
-poorly functioning air conditioner
-water only available at bar for 2€, unstaffed in afternoon (so unavailable)
-loud elevator

Leisure Family

8/10

Excellent

22 Jun 2021

7/10 experience

Overall it wasnt bad. Mini fridge wasnt working.

8/10

Excellent

14 Oct 2020

Verified traveler

Great Location

Hotel is in a really great and central location, 15 minute walk to the Old Town and 20 minutes from Centrale Station so a great base. It is also around the corner from Via Roma, one of the main streets with good bus links. Staff were very friendly and accommodating throughout our stay - we asked for duvets in our room before we arrived and they did this and they were very helpful when providing advice on recommendations on places to visit and places to eat. The room was a good size and we had a private balcony which we didn't expect which was a nice surprise although there are no tables or chairs outside - this would be a nice addition.

One point to make: because of COVID-19 you won't get a coffee / tea maker and kettle in the room although it is advertised that you will (you can order coffees, teas etc in the bar downstairs though). Not a problem for us - but just to let you know in case you are looking forward to making a coffee when you arrive at the hotel from the airport and you don't see anything there!

The only negative point; we asked reception how frequently they change the bedding and they said every 2/3 days. For the amount we paid, for the length of time we stayed there, for the 'name' of Mercure and most importantly, bearing in mind we are in a pandemic, I was surprised this was the case and the bedding was not changed everyday. However, having said that when we asked for the bedding to be changed everyday since asking, it was done.

I would stay here again.

Friends_and_family Family