The World Backwaters

India , Kumarakom
CHERTHALA, Kannankara West Kumarakam Alleppey Dist
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41 reviews shown

2/10

Poor

08 Jan 2017

Midhun

The worst hotel in the planet

One of the worst hotel experiences so far. No toilet rolls - had to wait for 1 hr 10 min and 4 phone calls to get it. dirty bedsheets and towels. no breakfast even after waiting for an hour. had to leave the hotel with other guests to some place outside to get breakfast. and no refund for the same. there are many better options in that area. this one is just a disgrace to india tourism.

Family

10/10

Exceptional

10 Oct 2016

Raghavendra

Good back water view

It was a good experience over all, best experience was going on speed boat and island trek.
Food was ok, but I would recommend to try out local food.

8/10

Excellent

15 Dec 2015

Anna

wonderful property by the backwaters

wonderful property by the backwaters! cleanliness + maintenance of the rooms required

8/10

Excellent

22 Jun 2015

Chiroy Premkumar

A pleasant stay with comfortable environment.

the room is pretty spacious, the lightings are soothing, the ayurvedic massage was very rejuvenating, the swimming pool is very big, clean and well maintained. We took a villa private pool which was also pretty big for just two of us, the hotel management was always at our service and they cater to your needs immediately. food was not great, but it is the best available in kerala. We also had access to the gym, table tennis, badminton, boating.

Partner

2/10

Poor

29 Jan 2015

Yarl

Dirty hotel

The hotel is very dirty and we disappointed with the room

6/10

Pleasant

19 Jan 2015

Somya

Avoid hotel if do not have a vehicle

The hotel is present at a nice location right at waterfront and away from civilization. This place should be avoided if you do not have your on conveyance. The city is like 20 km away and no good public transport or eating places nearby. Hotel also does not have a functional travel desk, so you have to do all arrangements on your own. Rooms are nice and clean, but the buffet breakfast was disappointing with very less variety. Staff is not welcoming and needs more training. Spa was also in a very sorry state.

2/10

Poor

11 Nov 2014

Legeesh

Terrible

The Villa i got is not to thr mark..the room had dust smell..had a feeling like that villa has been closed for few days without housekeeping..they dumped the extra bed and foldable cot in the hall..toilet got a rusty smell & looks so untidy..towels are 7yrs old i guess..pool and the property view is really good..food is so over priced..they food taste and quantity is poor for the 3star menu price..Rs.350 for a chicken chettinad is ridiculous for the portion the serve and the taste..we customers wont mind to pay 500 if the taste is good even though quantity is less..not to the mark..i even requested for the room change coz of dust smell..i personally wentt 2 times to manager and requested..but he juat gave me a lame reasons..reception,restaurant staffs are good..good service..so guys if u r looking for a property to stay in alleppy, go for a better place..dont opt this..you can find good ones with cheaper tariff..only good abt this place is lake view..which you will get in all resorts in alleppy..you will pay around 5k pet day for your room and they will silently kill you with there food bill..a 2 days of stay will easily cost u another 5k for the food if u r couples and family means 7-10k for sure..a yellow dal, two portion of rice, one chicken chettinad and 2 watermelon juice cost around 1200 so u could imagine..so save money..look for better place guys..if u want u can still go for it, then u gonna be in our club who gonna drop a comment just on top of me for sur

8/10

Excellent

06 Nov 2014

saravana kumar

good stay

it was nice to stay in these resort ,nice environment, rooms are very good ,pool is good ,food is nice ,some of the item taste should be improved ,iam overall satisfied
we need the cost of food to be little bit less and to provide much games to enjoy as there is no places to visit nearby and there is no games for children ,you can arrange complimentary boat ride to the island

Family

8/10

Excellent

19 Jul 2014

Siva

Value for Money in terms of Room facilities but.

Good Comfortable Stay in terms of Room Facilities , Nice View ,Good Staffs but Food Service Needs to be improved.

6/10

Pleasant

25 Jun 2014

Dheeraj

Good experience

Food wad terribly bad. Location is really beautiful. Nothing you can do in this resort except to enjoy the location. Service need a lot to be improved.

6/10

Pleasant

14 Apr 2014

Verified traveler

Average, not always geared for western tourists

Good enough structure, but service not always geared for western tourists...little English spoken, no proper monitoring of use of facilities (e.g. swimming pool where locals were bathing with their clothes on...which is not very hygienic and against documented pool rules). Good food and good quality ayurvedic massages...request an experienced therapist! Fridge in standard rooms does not work. The resort has good potential and is pretty, but is managed to cater for local guests rather than western tourists, and is overpriced for India, based on what is offered.

6/10

Pleasant

25 Feb 2014

Pete

Away from it all

This is a nice resort with pleasant rooms however it is very remote with little activities apart from a backwater boat trip and some excursions by car, which are not complimentary.
The restaurant is satisfactory and the staff are pleasant and friendly but for lamb read goat.
Only two english TV channels and the reception is sparodic as is the electricity supply.
The pool is very nice apart from the small tiles that become dislodged but that happens everywhere.
Airport drop-off is good value and no doubt the pick-up would be the same, although it is about 100km by road.
If you want peace and quiet then this is good, but if you are after lots of activities then don't bother.

8/10

Excellent

12 Feb 2014

Verified traveler

good quality for the price.

6/10

Pleasant

25 Jan 2014

Verified traveler

Good restaurant service

Overall pretty average was expecting better. Room layout not friendly

4/10

Poor

23 Jan 2014

JS Roy

Beautiful & Great Location, but BAD water & Food!

The hotel has an excellent location, it was a beautiful resort... however, the hotel needs a water treatment plant ASAP. Moreover, housekeeping is slow and ineffective and very slow.. The food was expensive and not too good... no value for money at all... however the only thing which impressed us most about the resort was the Restaurant Manager and his service team. They were exemplary and worth paying for the tasteless food which was exorbitantly priced..

8/10

Excellent

07 Jan 2014

dipankar sen

Perfect place for a lazy family break

Overall a great place to relax for a week. We booked it in last minute, still got a very descent cottage in reasonable price. Had a very comfortable 3 days stay, very nice layout of the whole resort with a fantastic pool which the children loved, had 2-3 hrs of boat trip to backwaters, the food was average with limited variety and also had the new year's eve party with social drinks and food. Certainly will recommend for a short break.

Family

8/10

Excellent

23 Dec 2013

Ritesh

Nice Hotel on the Backwaters

The hotel is a very nice property, neat and clean rooms. Located at backwaters... The staff was very promt and helpful.
All in all a great place to stay.
Things which I didnt like were food... The food was ok but very very costly. They can improve on that. Also the Hotel is about 20 kms away from the main city so you need to have your own transport arrangements.

8/10

Excellent

18 Dec 2013

Mayank Jain

Great Location

Very thing was excellant like hotel amenties, location & upkeeping of the same.

Family

8/10

Excellent

21 Oct 2013

Azim

Nice place.. Great ambience..

Had great fun cycling and swimming.. Food was average.. Breakfast was the same during all three days.

8/10

Excellent

26 Aug 2013

Vijay

Good location with Swimming pool & close to lake.

Good place for 2 day trip. More than that not advisable for hotel alone.

8/10

Excellent

09 Jun 2013

sarvesh

kerala trip

Our stay at the hotel was comfortable and enjoyable. The staff is good and courteous. We extended our stay by one day after we enjoyed being there.

10/10

Exceptional

03 Jun 2013

saurabh

Property was real good. Pool facility decent. Bathroom cleanliness can be improved.especially water leaks.
Hammocks,cycle ride facilities excellent.

Family

8/10

Excellent

27 Apr 2013

vaibhav kaushik

Great lake view

awesome lake view, very supported staff, good rooms. Happy to stay there for 2 days. Like the boat drive of backwaters for 2 hours for which hotel charged additinal 1500 Rs and it was worth.

Family

8/10

Excellent

08 Apr 2013

Sid

A real Villa / Haveli,, nice to go for.

Hotel is a real heaven, our room was next to backwaters and same as was expected.
I did the booking through expedia for the first time and I am quite satisfied and suggest you all people to follow this.
Rooms are clean and well designed resort.
Your first impression would be WoW after you reach the resort.
Can't say untill you enter the gate..

8/10

Excellent

07 Apr 2013

Mital

Good place to chill out and relax

Excellent location. Excellent place to spend some time away from the crowd.

Partner

10/10

Exceptional

05 Apr 2013

Verified traveler

great place !

Loved this hotel. Amazing view & pool. Spaicy clean room. Free wi-fi. staff is very nice and helpfull. Food need an upgread.

Family

8/10

Excellent

03 Apr 2013

Pulkit Khandelwal

A good Hotel to stay

It was a nice stay at the hotel, it has personal pedal boating and also shikara boating in a huge lake at the back side of hotel. Overall it was a good hotel but the food quality was not satisfactory and it needs development in activity room and the Gym area.

6/10

Pleasant

03 Apr 2013

amith

overall its an average resort not value for money. AC was not workin properly in our room, v wer sweatin even in AC is on in d room, v used both AC & FAN to withstand d climate, management is not gud. in resort der is a bridge to walk, & d bridge barricades r broken n my 2year kid was almost to fall from d bridge.. its not kid friendly, d resteaurant interior surrounded wit glass is not cleanly maintained ........

Family

6/10

Pleasant

23 Mar 2013

Jagdish

No zing !!

What is good - the place itself and the staff. The staff were extra polite and did their best to accommodate every request.
The food is just average. Of course the room service is fast but don't expect a lot from the food itself. The place does not have a liquor license. The resort was running on really low occupancy. Day 1, we had just two more guests - the result - so many menu items went off the list. Day 2 - another couple got added. So basically they had no buffet spread - a la carte all the time. The pool - there are a whole set of pool rules , but no pool side services are available for the \"civilized\" guests. However an unruly mob (100 of them) can jump into the pool in whatever dress they choose to wear and smoke and drink by the pool. If the resort is serious about guest experience they should contain the crowd and define some protocol for such day guests. They can't be allowed to stray all over the property. It felt unsafe and uncomfortable. There is a canal which runs through the resort and it has black water and this is a breading ground for mosquitoes. The place also has pigeon menace and no effort has been made to contain it. The room too is just average with a miniature TV, limited channels, a non functional fridge. But one thing was commendable, free WiFi through the entire stay.

10/10

Exceptional

18 Mar 2013

Sven

In beautiful Kerela Back Waters

This is an excellent place in beautiful surroundings in Kerela Back Waters. Very friendly and helpful staff. Easy to reach from Chekalai station.

10/10

Exceptional

09 Mar 2013

GayathriGitesh

One of the best !!

Everything was very good. Environment, Rooms, Privacy, Service, and all others were very nice !!! Good place to enjoy a weekend. Great value for money

8/10

Excellent

04 Mar 2013

Verified traveler

Good Place!!

Good Place!!

6/10

Pleasant

15 Feb 2013

Verified traveler

Hotel Management.

Some of the staff was rude in talking { May be the Manager - Male ). Not giving enough information to the client. Bad management. Need to give training to the staff, as how to behave with the customer. I think that could be one reason that the hotel is not doing well. It was half empty on the day of our arrival and full empty on the day of our departure. It is a very nice property.

8/10

Excellent

13 Jan 2013

E & N

Very beautiful hotel and friendly staff

We had a very pleasant stay at the World Backwaters in January. The hotel is really beautifully situated in a calm environment. Hotel staff is very helpful and so nice, and the food was delicious. Though the hotel is in a remote place, we'd love to come back sometime. It's also worth the effort going away from the hotel and enjoy the local sightseeings, the people we met there were so good to us. Only negative things with the World Backwaters were some small technical problems in the room which the staff fixed quite quickly. We'd really appreciated more written info on the room or at the reception as well, since we didn't always get the Kerala English accent. We lacked info on the restaurant's hours, room service menu and spa activities as well as some info on the region and local sightseeing tips.

Partner

10/10

Exceptional

10 Jan 2013

TillyBobCG

Relaxing do nothing few days!

It was our first time in Kerela and we cannot recommend it enough. The Backwaters was booked at the last minute once we had arrived in India and the whole experience of booking online was trouble free. The Backwaters resort is a very peaceful place. The staff are friendly and eager to ensure your needs are met. The food was wonderful though please note the resort is a 'dry' place so bring your own tipple! We had Ayurvedic treatments and the staff who run the center are great. We had very relaxing massages & learnt yoga which we are still practicing. We also went on a 3 hour boat ride in the backwaters which was made even more memorable by the boatman taking us to his home when we enquired about buying some green coconuts! This place is ideal if you want to spend a few days lounging by the pool & relaxing reading, watching the lake & its wildlife and the sunset.

8/10

Excellent

11 Jan 2012

Doug

Ilona Lake Resort - perfect for a quiet getaway

This is a small-ish resort in a secluded location bordering on a picturesque lake. You can watch fishermen at work and houseboats go past from the pool area. The resort is perfect for a romantic break or quiet family holiday. The grounds are beautifully maintained. Boat trips are available directly from the resort. We stayed in a \"Lakeside Stream Villa\" which was clean and had all mod cons and a great view of the lake. The food and service were good, but the resort did not have a full alcohol license as at early January 2012 and served only beer at the time. The breakfast buffet was excellent. A mosque and temple are nearby; both can be heard at times but neither are overly intrusive. Overall, we were happy with our stay.

6/10

Pleasant

05 Jan 2012

Verified traveler

With a little bit effort...

...could the hotel do much better! The hotel grounds (especially the pool area) could be much nicer if the hotel management would take more attention on the details (e.g.: only a couple of sun-bed's and one sunshade. The food could be better as well. But the front office staff is very good and tries to make your stay as good as possible in the given sircumstances...

10/10

Exceptional

20 Mar 2025

Angela

Erholung pur am Lake Vembanad

Traumhafte, weitläufige tropische Gartenanlage. Außergewöhnlich freundliche, hilfsbereite und gut gelaunte Mitarbeitende.

Partner

6/10

Pleasant

19 Feb 2014

piere-louis

belle place mais personne

hotel bien tenu,beau site sur le lac,personnel gentil...mais personne,nous étions a peu près maximum 10 personnes sur un resort de cette qualité,je crois qu'il aurait besoin d'un spécialiste en marketing,l'administration dorme au gaz

8/10

Excellent

07 May 2013

elena

un oasis de tranquilidad

muy buena solo tengo dos pequeñas proposiciones . una , que adquieran licencia para vender bebidas alcoholicas . dos , que la responsable del spa controle a sus trabajadores porque cuando ella no esta , se desmandan.

Partner

8/10

Excellent

10 Jan 2012

Isabelle

Hotel Ilona, repos et calme

C'est un merveilleux lieu pour se reposer après l'agitation des villes indiennes. Le confort et la nourriture sont parfaits. Seul bémol, le service est impersonnel. Pour le Kérala, c'est assez étonnant. C'est comme si il n'y avait pas de vie dans cet hôtel et les services annoncés sur le web ne sont pas réellement présents, pas de spa, pas de boutique ni de café ouverts. Juste parfait pour faire rien et profiter de la piscine merveilleuse. De plus, il n'y a rien à faire aux allentours.