Name: Hotel 1620 Plymouth Harbor
Address: 180 Water St, Plymouth, 02360, US

10/10

Exceptional

27 Jul 2026

Mary M

Beautiful room- looks like it has been recently remodeled. Room was exceptionally clean. Nice place to visit

8/10

Excellent

27 Jul 2026

Paula

The location CANNOT be beat.

10/10

Exceptional

26 Jul 2026

Hailey

Great dog friendly hotel.

10/10

Exceptional

25 Jul 2026

Judi

Great property and within walking distance to the 4th of July festivities

8/10

Excellent

23 Jul 2026

Karen

No breakfast in the mornings

8/10

Excellent

19 Jul 2026

Dianna

Hotel 1620 is in a fantastic location related to downtown Plymouth. It’s cute Hotel. It just happened to be under renovation while we were there the room we were in was renovated and it was very, very comfortable and well decorated. It was completely renovated. The only reason I couldn’t give this an excellent was because the lobby and the hallways are still being renovated so not everything is perfect at this point. I recommend the Hotel the staff is great. The location is very convenient.

Partner

6/10

Pleasant

17 Jul 2026

Stephen

Nice place to stay

8/10

Excellent

13 Jul 2026

Mary

The room was clean, bed very comfortable, location is perfect to walk to the shops, restaurants and the pier.

Partner

8/10

Excellent

13 Jul 2026

Heather

Location is perfect, room was clean and staff were friendly

Family_with_children

10/10

Exceptional

12 Jul 2026

Diana

Close to the harbor, could walk instead of moving car

Partner

10/10

Exceptional

11 Jul 2026

Maxie

Nice Place…great breakfast

Partner

10/10

Exceptional

10 Jul 2026

Nanda

We loved our stay at the 1620! The staff was very helpful and knowledgeable about the area. The hotel is very convenient to restaurants, boat tours, and ice cream! I highly recommend!

Family_with_children

6/10

Pleasant

09 Jul 2026

Karl

no free breakfast????

10/10

Exceptional

07 Jul 2026

Edward

I have been staying in this property for over 10 yrs and recent renovations to the rooms are amazing as well as the hallways repainted the staff is amazing Jeff the bartender is always giving helpful hints and places to eat and Dan at front desk is always helpful!!!

Self

2/10

Poor

07 Jul 2026

Paul

Our sheets were soaking wet. We called for a new set of sheets and they brought up a set that didn't fit our bed. We called again and the next set was also wet. There was no hot water in the shower at all. The pullout bed in the couch had an enormous bloodstain on the mattress.

Family

8/10

Excellent

05 Jul 2026

Paul

Nice place and centrally located, nice staff. Paid for late check out (3pm) and cleaning crew knocked and walked into the room twice before noon. Communication between management and cleaning staff could use an overhaul. Otherwise, not a bad stay.

Friends_and_family Family

10/10

Exceptional

04 Jul 2026

Cynthia

Parking easy, helpful staff

Partner

6/10

Pleasant

04 Jul 2026

Heather

Kids enjoyed the pool and water park, definitely needs the update that they're doing to all the rooms as beds and sheets weren't that comfortable and bathrooms weren't very clean. Good location at least

Friends_and_family Family

10/10

Exceptional

03 Jul 2026

Marilyn

They are in the remodel process which will make it even more inviting. Conveniently located right at the harbor. Larger than many hotels and very nicely decorated

Family

8/10

Excellent

02 Jul 2026

Jennifer

Great location for checking out Plymouth Harbor.

Family

10/10

Exceptional

02 Jul 2026

Janine

The front desk staff was helpful, the room was very clean and the stay overall was very good.

Self

6/10

Pleasant

01 Jul 2026

Lonnie

Perhaps the hotel is in process of a renovation. The rooms and public areas are in one design style and the hallways look like they are trying to rebrand to a beach resort. Being in Plymouth and named 1620, I prefer the traditional design.

The hot tub was not working. The pool area was pretty worn down.

One elevator did not work.

Just an okay place to stay for one night.

Family

10/10

Exceptional

01 Jul 2026

Timothy

My kids loved the water park and pool. I loved the free parking and being able to walk everywhere we wanted to go.

Family_with_children

10/10

Exceptional

30 Jun 2026

Cheryl

I love this location. So close to everything. Staff was very nice at check-in. Room was fine.

Pet

6/10

Pleasant

30 Jun 2026

Jonathan

You should perhaps consider this as accommodation rather than staying at a hotel. Whilst they had a bar, it wasn't open on week days, They also didn't offer breakfast during the week either. They did have large function rooms so perhaps it's more of wedding/conference facility with accommodation?

All that being said, the room was very clean, spacious and modern with good air conditioning. The bathroom had a lovely shower. The staff were very efficient and helpful. The hotel itself is clean and presentable and has an indoor pool but absolutely no outside areas at all. There is lots of free parking for hotel guests which is a huge plus in Plymouth.

It is very close to the harbour and Main Street, with plenty of restaurants, bars and shops. It's also close to the museums. There is a very nice beach/park area very close by if you'd like to be outside and enjoy the weather.

Would I stay again? Probably not, just because it didn't suit my expectations but that's a personal choice and lots of people would be very happy with the offering and facilities.

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

Bonnie

Very nice

Partner

10/10

Exceptional

29 Jun 2026

Larry

We had a nice time.

Partner

10/10

Exceptional

27 Jun 2026

Laura L

Great location.

10/10

Exceptional

26 Jun 2026

Valerie

We were able to get a roll away bed to accommodate our family. Very comfortable bed. The young lady who checked us in was very helpful and polite.

Family

6/10

Pleasant

25 Jun 2026

Shannon

Room definitely could have been cleaned better. Staff was very short and not very hospitable. Air conditioning was good. Construction was going on and started very early.

Family

10/10

Exceptional

25 Jun 2026

Amanda

Very accommodating! Spacious room with great air conditioning!

Friends

2/10

Poor

24 Jun 2026

Dan

I filled out the online check-in form as requested via message in Expedia. While filling out the form, I added into the notes that I would be arriving around 1:30am due to a flight delay. Upon arriving at the hotel, I was informed that my room was given away to someone else and I was given a different room type of a lesser quality, despite the fact that I had checked in online, noted my late arrival time, and paid for a nicer room overlooking the pool for my kids.

It was around 2:00am at this point so I just took my family to go get some sleep. When we got to our room, we discovered that there were sheets on the bed, but no blankets in the room of any kind. I went back to the lobby to find some blankets but the night manager had apparently left the property, so I was unable to even get blankets. Overall zero out of ten experience.

Family_with_children

10/10

Exceptional

24 Jun 2026

Alfred

The pool/hot tub and splash pad were great! My grandsons loved it! I would reccomend staying here if you have children and if you don’t, I would suggest not to get a pool side room.

Friends_and_family Family

8/10

Excellent

22 Jun 2026

Daniel

Just stayed the night we when to p-town for the day but we stay at the 1620 hotel many of times

Partner

10/10

Exceptional

20 Jun 2026

Nicole

Everything was great!! Was good local for girls night.

Friends_and_family Friends

10/10

Exceptional

17 Jun 2026

Misael Nunez

Good place

8/10

Excellent

16 Jun 2026

Garrett

Room did not have any soap, even after requesting refills, I never got any.

Self

10/10

Exceptional

07 Jun 2026

Barry

Had problem with TV called and fixed right away,

Partner

6/10

Pleasant

05 Jun 2026

Jennie

Ask for housekeeping services twice before anything was done and towels and toilet paper needed to be replaced. Coffee in the room was not replaced at all. Coffee in lobby was removed in the afternoon and non available early morning. Jets in hot tub did not work first night there but did get fixed. Front staff friendly but had to ask twice for service to our room. Rooms were clean when we got there. Great location to be able to walk to everything.

Friends_and_family Family

2/10

Poor

01 Jun 2026

Taylor

The air conditioning in multiple rooms did not work. It would turn on for 10 minutes then give us an error code. The room stayed at 84 degrees all night and we needed to open the hallway door in the morning to let some air in. I made a note to hotel staff when they asked about our stay but they didn’t respond.

Family

10/10

Exceptional

28 May 2026

Tara

Super friendly staff! Nice property!

Family

10/10

Exceptional

25 May 2026

Tara

Everytime I have come here, the staff is so nice. The Irish woman at the front desk, and Jeff the bartender, always go above and beyond to give exceptional customer service.

Family_with_children

6/10

Pleasant

14 May 2026

Denise

Very outdated but think it’s being renovated! Breakfast not worth the money charged, food cold & coffee urn empty at 8am, had to wait while small pot was brewed? Staff however very nice!

Partner

4/10

Poor

01 May 2026

Yvonne

We have stayed here many times after getting married here in 2020. The splash pad and pool is perfect for our 2 young children. This last stay was probably our least favorite stay. The hotel is under major renovations which we didn't know about until we arrived.
During our stay there was a dryer lint fire that filled the hotel with heavy smoke. my family and I were napping on the 4th floor where the smoke detectors failed to sound. We only got out of the building cause I awoke to the smell of smoke. Checked the hallway and saw the emergency lights flashing but no alarm sounding. Called the front desk no answer then looked outside to find several fire trucks and first responders. I woke up my family and we ran down the stairs as the fire fighters were running up them.

very scary to stay somewhere that had malfunctioning fire alarms especially somewhere we love to return to. If the fire had not been contained we could have had a very serious situation. Will never stay anywhere unless we are on the 1st floor after this experience.

Family_with_children

4/10

Poor

23 Apr 2026

Bridget

I stayed at the 1620 for the first time 2 years ago- for a work related conference. We chose not to rebook as the 1620 really needs a refresh.

My stay this week confirmed my initial impression 2 years ago. There is def. areas of the hotel that need repainting. The bedspreads in the rooms are...shabby, stained. The lamps need to be updated (so you can charge phones/MACs). The bathrooms are fine. towels fluffy and white, but smelled of mildew.

Staff were very helpful and kind.

Self

4/10

Poor

19 Apr 2026

Brennan

The water was brown. We told them and they acted unaware , but didn’t offer to help or change anything about it.

Family_with_children

8/10

Excellent

17 Apr 2026

Heidi

Very clean and great location
Some noise due to construction

Family

6/10

Pleasant

11 Apr 2026

James

I was disappointed with no breakfast. I did not really look when I booked but the price was really high so I expected to have it and they did not. The heat rattled but I took a business card and wedged it to stop it. The room was pool side and the room smelled like chlorine which to be fair has been the case in other hotels.

Partner

10/10

Exceptional

08 Apr 2026

Lisa

The hotel is currently being renovated, it's clean, the staff was very kind, and the pool and hot tub are great!

Family

10/10

Exceptional

06 Apr 2026

SUSAN

Renovations to the hotel are underway and it is brighter in the hallways than it was two years ago. Our room was renovated although the furniture had not yet arrived. The bed was the most comfortable bed I have ever slept in. I suggested they add a magnifying mirror and staff said this was in the plans. Two staffers at the desk were very friendly and accommodating. The third was distracted.

Partner

10/10

Exceptional

30 Mar 2026

Diane

We did not use the pool however, it looked very nice and lots of guests were enjoying it. Yes the Air temp in our room was great. Our room was newly renovated and very nice. We will be back!

Partner

6/10

Pleasant

27 Mar 2026

Mary

The pool area was great for kids. Staff was friendly. Room could have used a better cleanup and the hotel could use a facelift over all, chipped paint etc.

Family_with_children

6/10

Pleasant

24 Mar 2026

Mikayla

Upkeep and cleanliness need to be more of a priority.

Partner

6/10

Pleasant

23 Mar 2026

Ana

really run down and room smells

Self

10/10

Exceptional

22 Mar 2026

Marie

The room was clean and we found a second trash can under the desk. Staff was very nice I sent a request to housekeeping and they resonded to my request in a timely manner. Would definitely go back again my grandchildren thought it was beautiful

Friends_and_family Family

8/10

Excellent

22 Mar 2026

Donna

Everything was great but there was a birthday party at the pool and we were not able to utilize the hot tub.

Partner

2/10

Poor

19 Mar 2026

Cassandra

She place smell dirty. Pool was over crowded and water looked dirty. There was no smell of chlorine in the pool or the hotel. As if they don’t clean the pool at all

Family_with_children

2/10

Poor

15 Mar 2026

Allyssa

Room was filthy, mold on the ceilings, all of the bed side tables had water damage. There was mold in bathroom and around doorframe of the room. We saw a mouse in our room twoce and when I approached the hotel on it i was told it was normal for this time of year and to start worrying when i see one of the big rats. The rooms phone didnt work. The plug sparked at me when i plugged in my phone. My mother in laws room had a hole in the ceiling and mold around the hole. We found mold in all 3 of the rooms we booked. All 3 had mice issues and we were told that since booked through 3rd party we had to go thru them to get refunded.

Family_with_children

8/10

Excellent

14 Mar 2026

Robert

Nice hotel for a quick trip.

10/10

Exceptional

12 Mar 2026

Richard

Pool is excellent!

8/10

Excellent

08 Mar 2026

Tonya

We enjoyed our stay!

10/10

Exceptional

22 Feb 2026

Mary Ann

The room was very clean; I will say I do not like staying overlooking the pool the chlorine smell is very strong. Check in and out was great, easy - fast.

Friends_and_family Friends

10/10

Exceptional

21 Feb 2026

Sarah

Kind staff, organized

Family_with_children

8/10

Excellent

20 Feb 2026

Donna

Was very clean. Staff was very friendly

Family_with_children

2/10

Poor

17 Feb 2026

Eleanor

A charge of 76.94 was made to my credit card without my authorization. I have spent the last two days and multiple phone calls trying to resolve it without success.

Family_with_children

8/10

Excellent

17 Feb 2026

Jeannette

Yes

10/10

Exceptional

16 Feb 2026

Dan

Perfect

6/10

Pleasant

08 Feb 2026

Kim

Convenient. Great location
Cold pool and hot tub

Leisure Family

8/10

Excellent

17 Jan 2026

Amy

Overall good! Rooms were pet-friendly and clean. Our refrigerator was not working

6/10

Pleasant

14 Jan 2026

Alan

Staff were great. BUT we saw a mouse in the pool area, the whirlpool was hot but no jets, the shower was dented and the room was not really clean.
Given all that we had a nice stay.

Leisure Partner

10/10

Exceptional

10 Jan 2026

Janice

Front desk staff was so friendly check in was a breeze.

Leisure Partner

8/10

Excellent

05 Jan 2026

John

Room and hotel were very nice. Great location.

Friends_and_family Friends

10/10

Exceptional

05 Jan 2026

Rosanna

We asked for a non-pool facing room and were quickly accommodated.

Friends_and_family Family

8/10

Excellent

04 Jan 2026

Johanna

Nice hotel staff. Hotel okay for the price. Kids had a good time. The hotel does need some improvements/a refresh.

Leisure Family_with_children

2/10

Poor

03 Jan 2026

Jillian

The pool area was mobbed with no seating. The guests were loud

10/10

Exceptional

01 Jan 2026

Lymichelle

Great place to go with family :)

Leisure Family_with_children

6/10

Pleasant

01 Jan 2026

Edward

Overall just OK- the staff was fine - the rooms are run down but going thru Upgrades which should help- A lot of kids because of the indoor pool so if you want quiet- look elsewhere

Partner

10/10

Exceptional

31 Dec 2025

Nathanaelle B

Yes

Friends_and_family Family

10/10

Exceptional

30 Dec 2025

Mary

The pool was fantastic. The hot tub was not working the first 2 days we were here.

Leisure Family_with_children

8/10

Excellent

29 Dec 2025

Jasmine

Staff was very helpful and my kids loved the splash pad.

Leisure Family_with_children

10/10

Exceptional

29 Dec 2025

cathy

Great location, great service

Friends_and_family Friends

6/10

Pleasant

26 Dec 2025

Jonathon

Rooms are extremely dated..... something out of the 1990's!

Business Self

10/10

Exceptional

26 Dec 2025

Delia

Had a great time good service very polite staff very helpful staff

Friends_and_family Family

10/10

Exceptional

06 Dec 2025

Rachel

Great pool area for the kids

6/10

Pleasant

03 Dec 2025

Susan Alice

The hotel is well located, but needs renovation, which is apparently planned. The extra mandatory charges for coffee and internet, though minimal, are unacceptable on principle. There should be safes in the room. The staff were welcoming and friendly.

Leisure Family

10/10

Exceptional

01 Dec 2025

Robert

Stay was great. We love this place and stay whenever we go to Plymouth. Highly recommend

Friends_and_family Family

10/10

Exceptional

30 Nov 2025

Susan

Great room. Huge beds very comfortable. Indoor pool and splash pad were fun!

10/10

Exceptional

29 Nov 2025

Al

All Good

8/10

Excellent

25 Nov 2025

Willam

Heat was effective but made strange noises like popping corn.
Didn't use pool but had to ask the lifeguard to find our room. Sineage for rooms was damaged.

Partner

10/10

Exceptional

19 Nov 2025

Richard

Great stay clean friendly and kids loved splash pad and pool!

10/10

Exceptional

18 Nov 2025

Robyn

Clean room, great location.

Self

10/10

Exceptional

12 Nov 2025

Joseph

Friendly service and great location.

2/10

Poor

11 Nov 2025

Ryan

I was charged twice for my stay at hotel 1620

10/10

Exceptional

03 Nov 2025

Melissa

Great location

Leisure Friends

10/10

Exceptional

02 Nov 2025

Irina

Excellent

10/10

Exceptional

27 Oct 2025

Eric

1620 is a great hotel in a perfect location to do everything Plymouth has to offer. Spend your weekends walking around town or drive to see the other sites. Plenty of parking and great pool.

Leisure Partner

10/10

Exceptional

26 Oct 2025

Jennifer

The bed was comfortable, the room temperature was perfect, and the hotel staff was friendly.

Partner

8/10

Excellent

25 Oct 2025

Anita

Need to renovate the first floor, rooms are dated & lighting is not enough.